Company Detail

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

At our Vetco Total Care Full Service Veterinary Hospitals, our veterinarian position is the most immersive role in the hospital. Our hospital veterinarians live and breathe quality - in the pets they treat and the people they work with. They are supported by quality equipment (ultrasound in every hospital, heated hydraulic surgery tables, DDXR), quality supportive medical field leaders and a quality paraprofessional team who are encouraged to expand their skill sets as subject matter experts in dentistry, nutrition and more. Come join a world class organization focused on celebrating your success and unique practice of Veterinary medicine as you lead your team through the next generation of full-service Veterinary Care .

All hospital partners are responsible for performing duties in a way that creates an environment in which:

• the patient's needs always come first;

• every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;

• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;

• exceptional teamwork and commitment to shared goals benefits the entire organization.

Essential Job Functions:

Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

• Provide excellent patient care by performing physical examinations, diagnosing and treating diseases, and providing preventive care according to patient signalment, lifestyle, and environment.

• Utilize a problem-based approach that includes developing a complete problem list for every patient examined, a complete list of differential diagnoses for each problem identified, a complete diagnostic plan, and appropriate treatments based on interpretation of diagnostic test results leading to confirmed or suspected diagnoses.

• Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detail fashion, according to practice convention.

• Perform routine and complex surgical procedures including (but not limited) spays/neuters, abdominal exploratory, and mass removals.

• Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.

• Develop treatment plans for patients undergoing day hospitalization based on complete problem-based assessment. Transition patients to overnight care as needed and communicate effectively with referral hospitals to ensure continuity of patient care.

Other Duties and Responsibilities

• Participate in rounds as incoming or exiting doctor at beginning and end of shifts.

• Disseminate knowledge throughout staff to improve the level of care and communication provided hospital partners, to both the patient and the client.

• Performs additional duties as assigned.

Nature of Supervision:

In all activities related to the care of individual patients, the Veterinarian will take direct supervision from the Hospital Medical Leader or Area Medical Director. The Veterinarian has discretion related to decisions regarding patient care, however, it is imperative that the Veterinarian uphold the standards set forth in the Petco Veterinary SOPs. The Veterinarian should expect to receive direction and guidance based on electronic medical record review from the Hospital Medical Leader or Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care in the hospital.

All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.

Planning and Problem Solving:

Problem solving is at the heart of veterinary medicine, and it is expected that any successful candidate will possess excellent problem-solving skills that allow expeditious diagnosis of patient problems.

Impact:

This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.

Supervisory Responsibility:

This position has no direct supervisory responsibilities, however, as stated above the Veterinarian is a de facto leader in the hospital.

Education/Experience

• Doctor of Veterinary Medicine degree or equivalent from an AVMA-accredited veterinary school.

• Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.

• Current DEA license.

• Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.

• USDA Category I (minimum) Accreditation or completion within two months of hire date.

• Must be comfortable performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dentals.

• Must have excellent written and verbal communication skills.

• Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.

• Must have telephone and computer skills.

• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.

Work Environment:

The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.

Contacts:

This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.

• Express passion about animal welfare and maintain integrity in the work area.

• Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.

• Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.

• Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .

• Maintain familiarity with current promotions and special services.

• Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

• Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.

  Other Duties and Responsibilities

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

  Knowledge, Skills, and Abilities

• SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.

• COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.

• PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.

• CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.

• RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.

• PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.

• STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.

• READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.

• IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.

Education:

High school diploma or GED is generally preferred.

Experience:

Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.

A minimum of one year in a retail environment is highly preferred.

Possess basic computer skills with the ability to quickly research information from the Internet.

Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.

Must be certified on all Companion Animal Departments.

Must be Nutrition certified.

Must be PIJAC certified (California only).

Have thorough understanding of all aspects of Pet Services to include:

• Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)

• Familiarity with the dog training class offerings and the PCC's dog training schedule.

• Familiarity with the PCC's photography and vaccination schedule.

Previous PETCO experience preferred.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

$18.75 - $25.75

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Up to $5,000 Sign On for Qualified Candidates

Position Purpose:

The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.

All hospital staff are responsible for performing their duties in a way that creates an environment in which:

• The patient's needs always come first.

• Every team member understands that they have the power to do what it takes to create an exceptional customer experience.

• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.

• exceptional teamwork and commitment to shared goals benefits the entire organization.

  Essential Job Functions

  The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation:

• Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs.

• Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.

• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.

• Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.

• Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.

• Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.

• Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.

• Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.

  Other Duties and Responsibilities

• Perform additional duties as assigned

• Provide backup phone and front desk support as needed

  Nature of Supervision

  In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.

  Planning and Problem Solving

  Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.

  Impact

  This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.

  Supervisory Responsibility

  This position has no immediate supervisory duties.

  Education/Experience

• Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills

• Must have excellent written and verbal communication skills

• Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations

• Must have telephone and computer skills

• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change

  Work Environment:

  The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.

  Contacts

  This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

  Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.

• Express passion about animal welfare and maintain integrity in the work area.

• Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.

• Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.

• Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .

• Maintain familiarity with current promotions and special services.

• Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

• Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.

  Other Duties and Responsibilities

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

  Knowledge, Skills, and Abilities

• SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.

• COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.

• PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.

• CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.

• RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.

• PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.

• STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.

• READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.

• IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.

Education:

High school diploma or GED is generally preferred.

Experience:

Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.

A minimum of one year in a retail environment is highly preferred.

Possess basic computer skills with the ability to quickly research information from the Internet.

Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.

Must be certified on all Companion Animal Departments.

Must be Nutrition certified.

Must be PIJAC certified (California only).

Have thorough understanding of all aspects of Pet Services to include:

• Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)

• Familiarity with the dog training class offerings and the PCC's dog training schedule.

• Familiarity with the PCC's photography and vaccination schedule.

Previous PETCO experience preferred.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Purpose Statement

Responsible for the efficient execution of merchandising to ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or District. Reduce time spent on merchandising processes due to an increased familiarity of sets. A ssist in the receiving of merchandise to and from the store and to ensure that all merchandise is accurately stocked and priced, and provide guest service, as necessary. This job is composed of a variety of different tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to the Merchandise Operations Leader, Store Leader and/or the Leader on Duty.

Key Accountabilities

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.

• Knowledge of the store product and strong merchandising and organization skills.

• Ability to be diligent in completion of time keeping, mileage calculations and expenses.

• Access to reliable transportation, proper liability insurance.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Move merchandise up to 50 pounds.

• Assist with the unloading, pricing and stocking of merchandise according to operational guidelines in order to ensure that the store is well stocked and that supply counts are accurate.

• Verify that all pricing and inventory information is accurate, ensure that all merchandise is properly priced, that all SKU information is correct and that all required inventory control paperwork is competed accurately and in a timely manner.

• Adhere to and promote established safety procedures.

• Perform routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, bathroom maintenance, etc.

• Participate in the completion of quarterly and annual physical inventory counts.

• May travel to a designated store group following a scheduled timeline to complete projects (such as; Category Reviews, Action Memos, Recalls, Resets, etc.).

• Complete projects following policies & procedure; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items as a result of set, appropriate hazardous waste storage and clean up.

• Analyze on-site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary and troubleshoot resolution. Coordination with Store/Field partners and/or Support Center departments/partners to ensure actual fixturing, floor plan set-up, stocking and merchandising is completed according to scheduled plan and if changes are made that they are properly communicated for all assigned locations.

• Communicate with the Merchandise Operations Leader and the Store Leader upon completion of day on any remaining unfinished projects, blue dot program needs, screen correction information for the Store to complete at end of day, overall set changes (adds/deletes/moves), DMB, POGS and sign off of completion form.

Special Projects as needed; Space Optimization, POG integrity, Ad promotions, etc.

Nature of Supervision:

General instruction provided on some, but not all tasks and work is generally checked upon completion.

Supervisory Responsibility:

None

Education and Experience

While a high school diploma or its equivalent (GED) is generally preferred, an applicant must be able to demonstrate basic math proficiency and above average communication skills.

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.

Contacts:

The partner will work primarily with District and Store Leaders and some Support Center(s) contacts to set timelines for project completion.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Position Purpose:

The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.

All hospital staff are responsible for performing their duties in a way that creates an environment in which:

• The patient's needs always come first.

• Every team member understands that they have the power to do what it takes to create an exceptional customer experience.

• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.

• exceptional teamwork and commitment to shared goals benefits the entire organization.

  Essential Job Functions

  The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation:

• Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs.

• Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.

• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.

• Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.

• Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.

• Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.

• Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.

• Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.

  Other Duties and Responsibilities

• Perform additional duties as assigned

• Provide backup phone and front desk support as needed

  Nature of Supervision

  In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.

  Planning and Problem Solving

  Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.

  Impact

  This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.

  Supervisory Responsibility

  This position has no immediate supervisory duties.

  Education/Experience

• Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills

• Must have excellent written and verbal communication skills

• Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations

• Must have telephone and computer skills

• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change

  Work Environment:

  The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.

  Contacts

  This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

  Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Job Summary: As a Petco Grooming Salon Leader in the Salon Accelerator Program, you will be responsible for leading and managing the grooming salon operations to provide exceptional grooming services for our beloved pets. Your primary objective will be to ensure a high level of customer satisfaction, promote a positive work environment, and drive salon performance. You will oversee a team of professional groomers and support staff, ensuring they deliver excellent grooming services while maintaining the salon's cleanliness and safety standards. This role requires strong leadership, exceptional customer service skills, and a passion for animals.This position is a role in the Grooming Salon Accelerator program. The program aims to revitalize underperforming salons and drive sales growth. You will be responsible for overseeing the day-to-day operations, building and leading a team of grooming partners and driving exceptional customer experiences. During the 90 program period, this position will receive a competitive fixed wage. Upon l completion of the program period, you will be eligible to transition to a Grooming Salon Leader with an incentive-based compensation structure.

Your Petco Grooming Career: Competitive base pay, plus opportunity for incentive pay Medical, dental, vision and more 401k and more Paid Time Off Petco Discounts All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc. State of the art equipment, including bathing system, kennels, tables, and dryers Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

Responsibilities:1. Salon Operations Management:

Oversee day-to-day operations of the grooming salon, ensuring smooth and efficient workflows.

Coordinate grooming appointments, manage scheduling, and optimize grooming capacity.

Ensure compliance with company policies, procedures, and safety guidelines.

Monitor and manage salon inventory, including grooming supplies

1. Team Leadership and Development: Recruit, hire, train, and supervise a team of groomers and support staff. Provide ongoing coaching, feedback, and performance evaluations to salon team members. Foster a positive and collaborative work environment that encourages teamwork and professional growth. Conduct regular training sessions to enhance grooming skills and stay up to date with industry trends.

2. Customer Service and Relationship Building: Provide exceptional customer service by addressing client inquiries, concerns, and requests. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. Proactively resolve any customer issues or complaints related to grooming services. Utilize customer feedback to improve salon operations and enhance the overall customer experience.

3. Quality Assurance and Safety Standards: Ensure grooming services adhere to Petco's quality and safety standards. Perform quality checks to maintain grooming excellence and consistency. Stay updated on industry grooming techniques, trends, and best practices. Maintain cleanliness and organization of the salon, ensuring a safe and comfortable environment for pets and staff.

4. Performance Tracking and Reporting: Monitor salon performance metrics, including revenue, grooming appointments, and customer satisfaction. Analyze data and generate reports to identify areas of improvement and develop action plans. Collaborate with the store management team to meet sales targets and salon objectives. Implement strategies to drive salon growth, increase customer base, and enhance profitability.

Requirements:- Previous experience in pet grooming, salon management, or a related field.- Proven leadership skills with the ability to motivate and develop a team.- Excellent customer service and interpersonal skills.- Strong organizational and time management abilities.- Knowledge of grooming techniques, breed standards, and pet care products.- Ability to handle and groom pets of all sizes and temperaments.- Proficiency in computer systems and salon management software.- Flexibility to work evenings, weekends, and holidays as required.

If you are passionate about pets, have a strong background in grooming, and possess exceptional leadership skills, we invite you to join our team as a Petco Grooming Salon Manager. Help us create a safe and enjoyable grooming experience for our furry friends and their owners while driving salon success and customer satisfaction.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

$20.00 - $30.00

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, promotions, local community events and other areas of animal care and wellness.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

• Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.

• Express passion about animal welfare and maintain integrity in the work area.

• Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.

• Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Inform Guests of upcoming adoption events, explain our Think Adoption First philosophy.

• Know the team and the areas of expertise for each partner so that they can connect the customer with the right partner to deliver the guest experience and desired .

• Maintain familiarity with current promotions and special services.

• Be up to date with seasonal training such as flea and tick, pet summer safety, holiday promotions, etc. when applicable.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

• Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.

  Other Duties and Responsibilities

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

  Knowledge, Skills, and Abilities

• SERVE THE CUSTOMERS: Asks discovery questions to understand customer needs. Seeks feedback from customers. Addresses customer needs by involving the right people at the right time. Meets or exceeds customer service needs, and reports barriers.

• COMMUNICATE WITH OTHERS: Listens carefully to others. Communicates clearly and concisely. Provides appropriate level of detail in communication. Write with accuracy, simplicity and completeness. Keeps others informed.

• PERFORM ETHICALLY : Does not cover up problems or blame others for mistakes. Meets commitments. Is honest and direct in dealing with people. Acts consistently with stated policies and practices. Does not disclose confidential information.

• CHOOSE CORRECTLY: Uses logic and common sense when making decisions or taking action. Uses existing rules and procedures to guide actions. Considers the impact or consequences of actions and decisions. Addresses issues in a timely way.

• RELATE TO OTHERS: Relates to others in an accepting and respectful way, regardless of their personality or background. Builds relationships by identifying and discussing common interests and priorities. Remains positive and respectful, even in difficult situations. Involves others as appropriate when issues affect them.

• PERFORM WORK: Asks questions to clarify assignments and priorities. Deals with high- priority work activities first. Makes sure work is done correctly. Handles problems and issues with speed and accuracy.

• STRIVE FORE RESULTS: Takes personal responsibility to take action. Puts in extra effort and work to accomplish important results. Sets high standards for his/her own performance. Finishes assignments and tasks in a timely manner.

• READILY ADAPT : Works productively in the face of ambiguity or uncertainty. Recovers quickly from problems and setbacks. Deals constructively with mistakes and problems. Seeks opportunities to acquire new knowledge and skills.

• IMPROVE PERFORMANCE: Suggests process and practice improvement ideas. Accurately reports process improvement data. Carefully monitors the accuracy and quality of outputs, products, and services. Makes suggestions to address problems and process breakdowns.

Education:

High school diploma or GED is generally preferred.

Experience:

Prefer a minimum of 2 years of experience in providing the public information in the animal nutrition, care/wellness/treatment knowledge areas is required.

A minimum of one year in a retail environment is highly preferred.

Possess basic computer skills with the ability to quickly research information from the Internet.

Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system.

Must be certified on all Companion Animal Departments.

Must be Nutrition certified.

Must be PIJAC certified (California only).

Have thorough understanding of all aspects of Pet Services to include:

• Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.)

• Familiarity with the dog training class offerings and the PCC's dog training schedule.

• Familiarity with the PCC's photography and vaccination schedule.

Previous PETCO experience preferred.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the location briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate's time will be spent in direct contact with our customers.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Job Summary: As a Junior Pet Stylist at Petco, you will play a vital role in providing professional bathing services to our furry companions. You will work under the guidance and supervision of experienced groomers, gaining hands-on experience and building essential skills in offering bathing and drying services. Your primary responsibility will be to perform bathing/drying services to dogs, assist in the grooming process, ensuring the comfort, safety, and well-being of the pets in our care. This is an excellent opportunity for individuals passionate about animals and grooming to start their career in the pet care industry. Your Petco Grooming Career:

• Competitive base pay

• Medical, dental, vision and more

• 401k and more

• Paid Time Off

• Petco Discounts

• All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc.

• State of the art equipment, including bathing system, kennels, tables, and dryers

• Career development and growth opportunities, such as a Pet Stylist

Responsibilities:

• Perform grooming services, including brushing, nail trimming, ear cleaning, anal gland cleaning, bathing and drying.

• Assist Groomers in providing grooming services, including bathing, brushing, nail trimming, and ear cleaning.

• Interact with pet parents in a friendly and professional manner, providing excellent customer service and addressing their grooming-related inquiries.

• Schedule grooming appointments, manage paperwork, and maintain accurate grooming records

• Learn and follow Petco's grooming policies, standards, and guidelines to ensure quality and consistency in all areas of the grooming business.

• Maintain a clean and organized grooming area, including disinfecting & sanitizing grooming tools and equipment, along with daily cleaning of the salon.

Qualifications:

• Previous experience working with animals, such as volunteering at a shelter, pet sitting, or assisting in grooming salon is preferred.

• Passion for animals and genuine interest in pursuing a career in pet grooming.

• Basic knowledge of dog breeds, behavior, and common grooming practices

• Ability to handle and restrain pets of various sizes and temperaments with care and compassion.

• Strong communication skills both verbal and written, with the ability to interact effectively with pet parents and team members

• Physical stamina to stand for extended periods, lift heavy pets and perform repetitive tasks. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.

• Flexibility to work weekends, evenings and holidays as required by the store's grooming schedule

Note: The Junior Pet Stylist position at Petco is an entry-level position designed for individuals to develop their skills and knowledge in pet grooming. This position provides an excellent foundation for further career advancement within Petco's grooming department.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Position Overview

The General Manager is responsible for leading through Petco's vision of -Healthier Pets. Happier People. Better World.- in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.

Position Responsibilities

The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

People

• Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.

• Attract, hire, and retain a diverse team of top talent.

• Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.

• Create a professional environment that inspires and encourages the growth and engagement of partners.

• Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.

• Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.

• Responsible for all partner performance management in the Pet Care Center.

• Demonstrate and support a continuous improvement and growth mindset.

Performance

• Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.

• Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.

• Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.

• Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.

• Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.

Process

• Ensures the proper health, appearance, welfare, and proper handling of all animals.

• Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.

• Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.

• Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.

• Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.

• Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.

• Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.

Other Essential Duties

• MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.

• PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.

• FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.

• PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.

• ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.

Education and Experience

• In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

• Excellence in communication and computer skills are also required.

• Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.

• A working knowledge of general business practices is highly desirable, as are strong organizational skills.

• A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.

• Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.

Supervisory Responsibility

The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.

Work Environment

The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts

This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Job Summary: As a Petco Grooming Salon Leader in the Salon Accelerator Program, you will be responsible for leading and managing the grooming salon operations to provide exceptional grooming services for our beloved pets. Your primary objective will be to ensure a high level of customer satisfaction, promote a positive work environment, and drive salon performance. You will oversee a team of professional groomers and support staff, ensuring they deliver excellent grooming services while maintaining the salon's cleanliness and safety standards. This role requires strong leadership, exceptional customer service skills, and a passion for animals.This position is a role in the Grooming Salon Accelerator program. The program aims to revitalize underperforming salons and drive sales growth. You will be responsible for overseeing the day-to-day operations, building and leading a team of grooming partners and driving exceptional customer experiences. During the 90 program period, this position will receive a competitive fixed wage. Upon l completion of the program period, you will be eligible to transition to a Grooming Salon Leader with an incentive-based compensation structure.

Your Petco Grooming Career: Competitive base pay, plus opportunity for incentive pay Medical, dental, vision and more 401k and more Paid Time Off Petco Discounts All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc. State of the art equipment, including bathing system, kennels, tables, and dryers Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

Responsibilities:1. Salon Operations Management:

Oversee day-to-day operations of the grooming salon, ensuring smooth and efficient workflows.

Coordinate grooming appointments, manage scheduling, and optimize grooming capacity.

Ensure compliance with company policies, procedures, and safety guidelines.

Monitor and manage salon inventory, including grooming supplies

1. Team Leadership and Development: Recruit, hire, train, and supervise a team of groomers and support staff. Provide ongoing coaching, feedback, and performance evaluations to salon team members. Foster a positive and collaborative work environment that encourages teamwork and professional growth. Conduct regular training sessions to enhance grooming skills and stay up to date with industry trends.

2. Customer Service and Relationship Building: Provide exceptional customer service by addressing client inquiries, concerns, and requests. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. Proactively resolve any customer issues or complaints related to grooming services. Utilize customer feedback to improve salon operations and enhance the overall customer experience.

3. Quality Assurance and Safety Standards: Ensure grooming services adhere to Petco's quality and safety standards. Perform quality checks to maintain grooming excellence and consistency. Stay updated on industry grooming techniques, trends, and best practices. Maintain cleanliness and organization of the salon, ensuring a safe and comfortable environment for pets and staff.

4. Performance Tracking and Reporting: Monitor salon performance metrics, including revenue, grooming appointments, and customer satisfaction. Analyze data and generate reports to identify areas of improvement and develop action plans. Collaborate with the store management team to meet sales targets and salon objectives. Implement strategies to drive salon growth, increase customer base, and enhance profitability.

Requirements:- Previous experience in pet grooming, salon management, or a related field.- Proven leadership skills with the ability to motivate and develop a team.- Excellent customer service and interpersonal skills.- Strong organizational and time management abilities.- Knowledge of grooming techniques, breed standards, and pet care products.- Ability to handle and groom pets of all sizes and temperaments.- Proficiency in computer systems and salon management software.- Flexibility to work evenings, weekends, and holidays as required.

If you are passionate about pets, have a strong background in grooming, and possess exceptional leadership skills, we invite you to join our team as a Petco Grooming Salon Manager. Help us create a safe and enjoyable grooming experience for our furry friends and their owners while driving salon success and customer satisfaction.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

$20.00 - $30.00

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Job Summary: As a Pet Stylist at Petco, you will be responsible for providing professional grooming services to our valued customers' pets. With your expertise and attention to detail, you will ensure that each pet receives exceptional care, leaving them looking and feeling their best. You will have the opportunity to showcase your grooming skills, creativity, and passion for animals in a dynamic and rewarding environment.

Your Petco Grooming Career:

• Competitive base pay, plus incentive

• Medical, dental, vision and more

• 401k and more

• Paid Time Off

• Petco Discounts

• All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc.

• State of the art equipment, including bathing system, kennels, tables, and dryers

• Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

Responsibilities:

• Perform grooming services including nail trims, ear cleaning. bathing, brushing, haircuts, and styling, adhering to breed standards and pet owners' preferences.

• Safely and efficiently maintain & operate grooming tools and equipment such as clippers, shears, brushes, and dryers.

• Learn and follow Petco's grooming policies, standards and guidelines to ensure quality and consistency in all areas of the grooming business.

• Monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management.

• Assess and address each pet's individual needs, taking into consideration their coat type, skin condition, and temperament.

• Provide exceptional customer service by actively listening to pet owners' requests, offering grooming recommendations, and addressing any questions or concerns.

• Educate pet owners on grooming maintenance and at home care practices to promote the overall well-being of their pets.

• Collaborate with fellow groomers and store team members to create a positive and supportive work environment.

Qualifications:

• Proven experience as a professional groomer with a strong portfolio of successful grooming work.

• In-depth knowledge of various dog breeds, their grooming requirements, and common health issues & behaviors.

• Proficiency in breed-specific cuts, styling techniques, and grooming standards.

• Familiarity with grooming tools and equipment, and the ability to handle them safely and effectively.

• Excellent communication skills, both verbal and written, to interact confidently and professionally with pet owners and team members.

• Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards.

• Physical stamina to stand for extended periods, lift and handle pets of different sizes, and perform repetitive grooming tasks.

• Compassion and patience when handling pets, ensuring their safety, comfort, and well-being throughout the grooming process.

• Flexibility to work weekends, evenings, and holidays based on the grooming schedule and customer demand.

Note: The Pet Stylist position at Petco offers an exciting opportunity to utilize your grooming expertise and passion for animals. Join our dedicated team of professionals, and together we will create a positive grooming experience for pets and their owners while upholding Petco's commitment to excellence in pet care.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

$15.00 - $22.50

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

$17.00 - $23.50

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Position Purpose:

The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice.

All hospital staff are responsible for performing their duties in a way that creates an environment in which:

• The patient's needs always come first.

• Every team member understands that they have the power to do what it takes to create an exceptional customer experience.

• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.

• exceptional teamwork and commitment to shared goals benefits the entire organization.

  Essential Job Functions

  The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation:

• Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs.

• Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD.

• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.

• Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.

• Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.

• Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.

• Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.

• Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.

  Other Duties and Responsibilities

• Perform additional duties as assigned

• Provide backup phone and front desk support as needed

  Nature of Supervision

  In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift.

  Planning and Problem Solving

  Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients.

  Impact

  This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction.

  Supervisory Responsibility

  This position has no immediate supervisory duties.

  Education/Experience

• Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills

• Must have excellent written and verbal communication skills

• Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations

• Must have telephone and computer skills

• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change

  Work Environment:

  The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.

  Contacts

  This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

  Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Job Summary: As a Petco Grooming Salon Leader in the Salon Accelerator Program, you will be responsible for leading and managing the grooming salon operations to provide exceptional grooming services for our beloved pets. Your primary objective will be to ensure a high level of customer satisfaction, promote a positive work environment, and drive salon performance. You will oversee a team of professional groomers and support staff, ensuring they deliver excellent grooming services while maintaining the salon's cleanliness and safety standards. This role requires strong leadership, exceptional customer service skills, and a passion for animals.This position is a role in the Grooming Salon Accelerator program. The program aims to revitalize underperforming salons and drive sales growth. You will be responsible for overseeing the day-to-day operations, building and leading a team of grooming partners and driving exceptional customer experiences. During the 90 program period, this position will receive a competitive fixed wage. Upon l completion of the program period, you will be eligible to transition to a Grooming Salon Leader with an incentive-based compensation structure.

Your Petco Grooming Career: Competitive base pay, plus opportunity for incentive pay Medical, dental, vision and more 401k and more Paid Time Off Petco Discounts All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc. State of the art equipment, including bathing system, kennels, tables, and dryers Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

Responsibilities:1. Salon Operations Management:

Oversee day-to-day operations of the grooming salon, ensuring smooth and efficient workflows.

Coordinate grooming appointments, manage scheduling, and optimize grooming capacity.

Ensure compliance with company policies, procedures, and safety guidelines.

Monitor and manage salon inventory, including grooming supplies

1. Team Leadership and Development: Recruit, hire, train, and supervise a team of groomers and support staff. Provide ongoing coaching, feedback, and performance evaluations to salon team members. Foster a positive and collaborative work environment that encourages teamwork and professional growth. Conduct regular training sessions to enhance grooming skills and stay up to date with industry trends.

2. Customer Service and Relationship Building: Provide exceptional customer service by addressing client inquiries, concerns, and requests. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. Proactively resolve any customer issues or complaints related to grooming services. Utilize customer feedback to improve salon operations and enhance the overall customer experience.

3. Quality Assurance and Safety Standards: Ensure grooming services adhere to Petco's quality and safety standards. Perform quality checks to maintain grooming excellence and consistency. Stay updated on industry grooming techniques, trends, and best practices. Maintain cleanliness and organization of the salon, ensuring a safe and comfortable environment for pets and staff.

4. Performance Tracking and Reporting: Monitor salon performance metrics, including revenue, grooming appointments, and customer satisfaction. Analyze data and generate reports to identify areas of improvement and develop action plans. Collaborate with the store management team to meet sales targets and salon objectives. Implement strategies to drive salon growth, increase customer base, and enhance profitability.

Requirements:- Previous experience in pet grooming, salon management, or a related field.- Proven leadership skills with the ability to motivate and develop a team.- Excellent customer service and interpersonal skills.- Strong organizational and time management abilities.- Knowledge of grooming techniques, breed standards, and pet care products.- Ability to handle and groom pets of all sizes and temperaments.- Proficiency in computer systems and salon management software.- Flexibility to work evenings, weekends, and holidays as required.

If you are passionate about pets, have a strong background in grooming, and possess exceptional leadership skills, we invite you to join our team as a Petco Grooming Salon Manager. Help us create a safe and enjoyable grooming experience for our furry friends and their owners while driving salon success and customer satisfaction.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

$20.00 - $30.00

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Position Purpose:

Responsible to deliver pet parent service and grooming services to our pet parents and the pets in our care that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Leader or the General Manager. Position is responsible for the welfare of all live animals within the department. GSL will report to the General Manager and collaborate to drive the business.

Essential Job Functions: The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Provide quick and courteous service to all pet parents by utilizing INTENT in the salon

• Professionally perform grooming services on animals as requested by pet parents and in accordance with company policy and procedure, ensuring the safety and well-being of each animal

• This is to include; completing bath services, haircut services, walk in services I.E. nail trims

• Interest in animal welfare

• Must be able to move/lift animals and merchandise up to 30 pounds

• Utilize grooming instruments including shears, clippers and dryers.

• Perform grooming services per pet parent instructions, ensuring the safety and well-being of animals

• Adhere to all Policies and Procedures.

• Ensure OSE standards are maintained in the department

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests

• Providing and keeping a clean and safe environment for the pets in our care in the salon

Supervisory Responsibility:

May provide guidance to other new salon partners or salon partners in training or other. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks.

Work Environment:

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

Education/Experience:

A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.

• Assist guests in the proper selection of merchandise in accordance with their identified needs.

• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.

• Process transactions in a way that creates a great experience for each guest.

• Generate future business through a deep understand of the guests and their pet/s.

• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.

• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.

• Completes and applies training programs to maintain a high level of expertise of their role.

• Adhere to established operational guidelines, policies, and procedures.

• Promote a positive culture of teamwork, inclusion, and collaboration.

• Complete other duties and special projects as assigned.

• Evaluate guest inquiries and as needed refers to the Leader on Duty.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.

• CONTRIBUTE TO A SAFE ENVIRONMENT . You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.

• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.

• ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Preferred Qualifications

Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.

Supervisory Responsibility

• None

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

$17.00 - $23.50

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Job Summary: As a Petco Grooming Salon Leader in the Salon Accelerator Program, you will be responsible for leading and managing the grooming salon operations to provide exceptional grooming services for our beloved pets. Your primary objective will be to ensure a high level of customer satisfaction, promote a positive work environment, and drive salon performance. You will oversee a team of professional groomers and support staff, ensuring they deliver excellent grooming services while maintaining the salon's cleanliness and safety standards. This role requires strong leadership, exceptional customer service skills, and a passion for animals.This position is a role in the Grooming Salon Accelerator program. The program aims to revitalize underperforming salons and drive sales growth. You will be responsible for overseeing the day-to-day operations, building and leading a team of grooming partners and driving exceptional customer experiences. During the 90 program period, this position will receive a competitive fixed wage. Upon l completion of the program period, you will be eligible to transition to a Grooming Salon Leader with an incentive-based compensation structure.

Your Petco Grooming Career: Competitive base pay, plus opportunity for incentive pay Medical, dental, vision and more 401k and more Paid Time Off Petco Discounts All the supplies & equipment you need, including, clippers, blades, shears, shampoo, sprays, tools, etc. State of the art equipment, including bathing system, kennels, tables, and dryers Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

Responsibilities:1. Salon Operations Management:

Oversee day-to-day operations of the grooming salon, ensuring smooth and efficient workflows.

Coordinate grooming appointments, manage scheduling, and optimize grooming capacity.

Ensure compliance with company policies, procedures, and safety guidelines.

Monitor and manage salon inventory, including grooming supplies

1. Team Leadership and Development: Recruit, hire, train, and supervise a team of groomers and support staff. Provide ongoing coaching, feedback, and performance evaluations to salon team members. Foster a positive and collaborative work environment that encourages teamwork and professional growth. Conduct regular training sessions to enhance grooming skills and stay up to date with industry trends.

2. Customer Service and Relationship Building: Provide exceptional customer service by addressing client inquiries, concerns, and requests. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. Proactively resolve any customer issues or complaints related to grooming services. Utilize customer feedback to improve salon operations and enhance the overall customer experience.

3. Quality Assurance and Safety Standards: Ensure grooming services adhere to Petco's quality and safety standards. Perform quality checks to maintain grooming excellence and consistency. Stay updated on industry grooming techniques, trends, and best practices. Maintain cleanliness and organization of the salon, ensuring a safe and comfortable environment for pets and staff.

4. Performance Tracking and Reporting: Monitor salon performance metrics, including revenue, grooming appointments, and customer satisfaction. Analyze data and generate reports to identify areas of improvement and develop action plans. Collaborate with the store management team to meet sales targets and salon objectives. Implement strategies to drive salon growth, increase customer base, and enhance profitability.

Requirements:- Previous experience in pet grooming, salon management, or a related field.- Proven leadership skills with the ability to motivate and develop a team.- Excellent customer service and interpersonal skills.- Strong organizational and time management abilities.- Knowledge of grooming techniques, breed standards, and pet care products.- Ability to handle and groom pets of all sizes and temperaments.- Proficiency in computer systems and salon management software.- Flexibility to work evenings, weekends, and holidays as required.

If you are passionate about pets, have a strong background in grooming, and possess exceptional leadership skills, we invite you to join our team as a Petco Grooming Salon Manager. Help us create a safe and enjoyable grooming experience for our furry friends and their owners while driving salon success and customer satisfaction.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

$20.00 - $30.00

Hourly or Salary Range will be reflected above. Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Position Overview

The General Manager is responsible for leading through Petco's vision of -Healthier Pets. Happier People. Better World.- in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.

Position Responsibilities

The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

People

• Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.

• Attract, hire, and retain a diverse team of top talent.

• Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.

• Create a professional environment that inspires and encourages the growth and engagement of partners.

• Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.

• Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.

• Responsible for all partner performance management in the Pet Care Center.

• Demonstrate and support a continuous improvement and growth mindset.

Performance

• Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.

• Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.

• Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.

• Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.

• Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.

Process

• Ensures the proper health, appearance, welfare, and proper handling of all animals.

• Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.

• Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.

• Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.

• Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.

• Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.

• Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.

Other Essential Duties

• MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.

• PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.

• FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.

• PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.

• ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.

Education and Experience

• In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

• Excellence in communication and computer skills are also required.

• Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.

• A working knowledge of general business practices is highly desirable, as are strong organizational skills.

• A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.

• Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.

Supervisory Responsibility

The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.

Work Environment

The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts

This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

The Selling Experience Leader (SEL) is the key driver for the guest experience and leading a selling culture in the store. Through the lens of Petco's vision of -Healthier Pets. Happier People. Better World.- The SEL is the champion and role model for all relationship building touch points with Petco guests. The SEL will mentor all store partners in the culture of selling and engagement to support and drive the customer experience. The SEL assists the General Manager in developing and managing a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals; as well as assists in managing all aspects of the store's business in accordance with Petco operational standards and safety procedures.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Responsible for successfully implementing a guest centric culture in the store by leading in the following areas, as well as all other projects/duties as assigned.- Provide an outstanding guest experience with each interaction.- Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.- Lead store execution, training, communication and maintenance of company initiatives, programs, policies, procedures, safety practices, and promotions.- Responsible for driving the implementation and execution of customer-centric programs such as seasonal promotions and sales to meet and exceed sales targets.- Train, coach, and develop department level leaders and store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.- Leads a -never out of stock- culture with store partners to ensure exceptional customer experience for all Omni-channel initiatives (examples include, but are not limited to: BOPUS, Extended Aisle, and Repeat Delivery).- Ensure the weekly schedule is written effectively to maximize operational and selling floor coverage.- Manage and coach dog training partners in delivering a consistent services customer experience aligned with our Petco Brand Standards and Customer Promise.- Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction.- Demonstrate and support a continuous improvement and growth mindset.- Demonstrate a keen and genuine interest in all kinds of animals.- Perform other duties as assigned and assume responsibility as Leader on Duty to drive selling engagement. Nature of Supervision: General instruction is provided by the General Manager on some, but not all tasks to be performed.Supervisory Responsibility:- The Selling Experience Leader is directly responsible for the Guest Services and Dog Training roles in the store.- Partner with the GM to attract, hire, and retain top talent; participate in new partner and leader interviews and selection.Work Environment:The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.Contacts:This position has continuous contact with the general public at the store and at store-related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, store repairs, coordination of vaccination clinics, store events, vendor meetings, etc.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

What you'll do:- Provide optimal guest experience services.- Assist guests in the proper selection of merchandise in accordance with their identified needs.- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.- Perform cashiering duties.- Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced.- Adhere to established operational guidelines and store policies and procedures.- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.Key Accountabilities:The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.- Assists in stocking and facing merchandise according to established standards.- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.- Adheres to loss prevention policies.- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.- Participates in the completion of quarterly and annual physical inventory counts.- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.- Performs special projects as assigned.Supervisory Responsibility:None.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

What you'll do:- Ensure that proper aquatic care and husbandry is being provided to our aquatic life in the store.- Act as the primary resource in their assigned store regarding all aquatic life education and care.- Responsible for the achievement of the store's budgeted sales goals by driving sales in the aquatic life areas. This will be accomplished by effectively assisting customers in the proper selection of aquatic life and merchandise in accordance with their specific needs. This position will receive day to day direction and coaching from the Companion Animal Department Manager.- This job is composed of a variety of different tasks that are covered by operational guidelines. Individual judgment is occasionally required to complete assigned tasks.Essential Job Functions:The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.- Have a strong interest in animal welfare and possess a high level of knowledge of aquatic life care and husbandry.- Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.- Be comfortable and proficient handling and caring for aquatic life of various types and species.- Independently prioritize and accomplish multiple tasks within established timeframes such as caring for aquatic life, maintaining proper water quality, setting up an maintaining displays and merchandise kits for sale and placing aquatic life orders.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

  • Maintain honesty and integrity in the work area.- Move merchandise up to 50 pounds.- Must be able to work evenings and weekends.Supervisory Responsibility:NoneWork Environment:The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to work a minimum of 20 hours per week and flexibility in scheduling of work hours including evenings and weekends to meet store needs.

  Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own

• We're the future of the pet industry

• We're here to improve lives

• We drive outstanding results together

• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Responsible for assisting the Store Leader in achieving the store's budgeted sales and profit goals. Ensure that all merchandise is accurately received, priced, stocked and backroom is maintained per OSE standards.Essential Job Functions:- Ensures 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date.- Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards.- Ensures that the store is well stocked and inventory counts are accurate.- In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock.- Ensures that the backroom and equipment is organized and clean per OSE standards.- Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets- Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.- Ensures highest productivity levels are achieved for receiving, processing and stocking.- Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.

• Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

• Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

  • Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.- Adhere to and promote established safety procedures.- Ensures the facilitation and accuracy/integrity of the Blue Dot program.- Ensure that unforgivable items are in stock at all times.- Directly supervises the Merchandise Operations Specialists. Leads and coaches all store partners in providing great guest service and performing their assigned task with the objective of achieving budgeted sales.- Ensures RTV and Hazardous Waste processed are managed per Petco policy.- Communicate all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels).- Perform all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed. LODKey Accountabilities:- Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.- Ensure OSE standards are maintained throughout the store.- Ensure that the store is opened and / or closed in accordance with established P&Ps.- Provide training and coaching in GUEST and product knowledge to store partners.- In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.- Adhere to and promote established safety procedures.- Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.Supervisory Responsibility:Directly supervise the Merchandise Operations Specialist. Complete performance evaluations for partners.Work Environment:The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.

  Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Detail

• Company:
  Petco