Company Detail

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 50 to 70 callers per day, always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. You'll also provide support to your team members by serving as a resource or subject matter expert. Both of these are opportunities for you to identify and exceed our customer expectations by committing to and building strong relationships internally and externally. At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you.

This position is full-time (40-hours/week). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 11:30am - 8:00pm EST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

We offer 6 weeks of on-the-job training. The hours during training will be an 8-hour shift between 9:00am to 5:30pm EST, Monday - Friday.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re - billing insurance companies and general customer concerns

• Process adjustments, refunds, transfer bills, mail returns and perform manual sales

• Evaluate and respond to all aspects of written billing inquiries, including but not limited to: billing insurances, and updating invoices

• Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution

• Maintain tracking log of all escalated patient correspondence, providing status updates to leadership as needed

• Ability to perform all aspects of billing customer service as needed

• Thorough navigation of both Quest Billing System and the web

• Maintain all Compliance and HIPAA regulations at all times

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED

• Must be 18 years of age OR older

• 2+ years of customer service experience OR experience in a medical office, health care call-center or office setting analyzing and solving customer problems

• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications

• Ability to train for the first six weeks between Monday - Friday, 09:00AM - 05:30PM EST

• Ability to work any of our 8-hour shift schedules during our normal business hours of 11:30am - 8:00pm EST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications

• Prior health care experience

• Bi-Lingual English/Spanish

• Medical terminology experience

• Knowledge of billing/finance and eligibility processes, practices, and concepts

• Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner

• Proficient conflict management skills including the ability to resolve stressful situations

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Philadelphia, PA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted independent clinical licenses in the state of Pennsylvania:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

_Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The RN or SW Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position with a home - based office.

If you reside in Hobbs, Carlsbad, or Roswell, New Mexico or within a commutable driving distance, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs

• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines

• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan

• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health

• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission

• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

• Ability to transition from office to field locations multiple times per day

• Ability to navigate multiple locations/terrains to visit employees, members and/or providers

• Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)

• Ability to remain stationary for long periods of time to complete computer or tablet work duties

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted independent licensure as a Registered Nurse OR a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Licensed Professional Clinical Mental Health Counselor, or Licensed Mental Health Counselor (LMHC)

• 3+ years of clinical experience

• 2+ years of relevant health care experience

• 1+ years of experience with MS Office, including Word, Excel, and Outlook

• Reliable transportation and the ability to travel within assigned territory to meet with members and providers

• Currently reside in the SE area of New Mexico or within commutable distance

• Willing or ability to travel locally up to 50% of the time

Preferred Qualifications:

• Master's degree or Higher in Clinical Field

• Commission for Case Manager (CCM) certification

• 3+ years clinical experience as a Registered Nurse

• 1+ years of community case management experience coordinating care for individuals with complex needs

• Experience working in team-based care

• Background in Managed Care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Field Care Coordinator will be the primary care manager for a panel of members with low-to-medium complexity medical/behavioral needs. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position with a home - based office. You will work from home when not in the field.

If you reside in the Southeast or Southwest area of New Mexico or within a commutable distance, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs

• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines

• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan

• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health

• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission

• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

• Create a positive experience and relationship with the member

• Practice cultural sensitivity and cultural competence in daily care

• Learn and listen to member needs and barriers to help promote self advocating

• Collaborating with clinical team of social aspects that might impact treatment plan

• Proactively engage the member to manage their own health and healthcare

• As needed, help the member engage with mental health and substance use treatment

• Provide member education and health literacy on community resources and benefits to encourage self sufficiency

• Support member to engage in work or volunteer activities, if desired, and develop stronger social supports through deeper connections with friends, family, and their community

• Partner with care team (community, providers, internal staff)

• Knowledge and continued learning of community cultures and values

• Conduct Comprehensive Needs Assessment (CNA)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Must meet one of the following:

• Minimum of a bachelor's degree with 2+ years of clinical experience

• LPN

• 1+ years of experience with MS Office, including Word, Excel, and Outlook

• Proven ability to navigate a PC to open applications, send emails, and conduct data entry

• Proven ability to transition from office to field locations multiple times per day

• Proven ability to navigate multiple locations/terrains to visit employees, members and/or providers

• Proven ability to remain stationary for long periods of time to complete computer or tablet work duties

• Currently reside in New Mexico

• Willing or ability to travel locally up to 50% of the time

• Reliable transportation and the ability to travel within assigned territory to meet with members and providers

• Designated workspace inside the home with access to high - speed internet availability

• 18 years of age or older

Preferred Qualifications:

• CCM certification

• 1+ years of community case management experience coordinating care for individuals with complex needs

• Background in Managed Care

• Experience working in team-based care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Philadelphia, PA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted independent clinical licenses in the state of Pennsylvania:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

_Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.

Location: 725 American Avenue, Waukesha, WI, 53188

We offer 6-8 weeks of paid training. The hours of the training will be based on 1st shift hours.

Primary Responsibilities:

• Greets visitors and patients in person

• Communicates by telephone or video conferencing, upholding excellent customer service

• Handles confidential information appropriately by protecting and disclosing information to only those authorized

• Prioritizes by assessing and analyzing information to identify immediate emergency needs

• Demonstrates technical knowledge and competence in the departmental procedures

• Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible

• Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed

• Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily

• Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed

• Provides wayfinding instructions and assists with hospital information as requested

• Coordinates patient admission needs, bed assignments, and tracking boards where applicable

• Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed

• May perform other duties upon request

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)

• 1+ years of customer service experience in an office setting or professional work environment

• 1+ years of experience with Microsoft Office products

• Ability to work rotating holidays

• Ability to complete 6-8 weeks of training during 1 st shift hours

• Ability to work on a per diem basis as business requires (1 st , 2 nd or 3 rd shift)

• Must be 18 years or age or older

Preferred Qualifications:

• Knowledge of medical terminology

• Experience with electronic medical records system

• Experience in a medical office or hospital admitting/registration office

Soft Skills:

• Excellent customer service skills

• Excellent written and verbal communication skills

• Demonstrated ability to work in fast paced environments

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Job Detail

• Company:
  UnitedHealth Group

Job Description

Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.

Location : 725 American Avenue, Waukesha, WI, 53188

We offer 6-8 weeks of paid training. The hours of the training will be based on 1st shift hours.

Primary Responsibilities:

• Greets visitors and patients in person

• Communicates by telephone or video conferencing, upholding excellent customer service

• Handles confidential information appropriately by protecting and disclosing information to only those authorized

• Prioritizes by assessing and analyzing information to identify immediate emergency needs

• Demonstrates technical knowledge and competence in the departmental procedures

• Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible

• Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed

• Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily

• Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed

• Provides wayfinding instructions and assists with hospital information as requested

• Coordinates patient admission needs, bed assignments, and tracking boards where applicable

• Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed

• May perform other duties upon request

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)

• 1+ years of customer service experience in an office setting or professional work environment

• 1+ years of experience with Microsoft Office products

• Ability to work rotating holidays

• Ability to complete 6-8 weeks of training during 1 st shift hours

• Ability to work the following 2-week rotational schedule

• Week 1: Mon, Tues, Weds & Sat from 3:30pm - 11:30pm

• Week 2: Sun, Mon, Tues, Thurs & Fri from 3:30pm - 11:30pm

• Must be 18 years or age or older

Preferred Qualifications:

• Knowledge of medical terminology

• Experience with electronic medical records system

• Experience in a medical office or hospital admitting/registration office

Soft Skills:

• Excellent customer service skills

• Excellent written and verbal communication skills

• Demonstrated ability to work in fast paced environments

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #Red

Job Detail

• Company:
  UnitedHealth Group

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The RN or SW Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position with a home - based office.

If you reside in Hobbs, Carlsbad, or Roswell, New Mexico or within a commutable driving distance, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs

• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines

• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan

• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health

• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission

• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

• Ability to transition from office to field locations multiple times per day

• Ability to navigate multiple locations/terrains to visit employees, members and/or providers

• Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)

• Ability to remain stationary for long periods of time to complete computer or tablet work duties

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted independent licensure as a Registered Nurse OR a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Licensed Professional Clinical Mental Health Counselor, or Licensed Mental Health Counselor (LMHC)

• 3+ years of clinical experience

• 2+ years of relevant health care experience

• 1+ years of experience with MS Office, including Word, Excel, and Outlook

• Reliable transportation and the ability to travel within assigned territory to meet with members and providers

• Currently reside in the SE area of New Mexico or within commutable distance

• Willing or ability to travel locally up to 50% of the time

Preferred Qualifications:

• Master's degree or Higher in Clinical Field

• Commission for Case Manager (CCM) certification

• 3+ years clinical experience as a Registered Nurse

• 1+ years of community case management experience coordinating care for individuals with complex needs

• Experience working in team-based care

• Background in Managed Care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Philadelphia, PA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted independent clinical licenses in the state of Pennsylvania:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

_Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Field Care Coordinator will be the primary care manager for a panel of members with low-to-medium complexity medical/behavioral needs. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position with a home - based office. You will work from home when not in the field.

If you reside in the Southeast or Southwest area of New Mexico or within a commutable distance, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs

• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines

• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan

• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health

• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission

• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

• Create a positive experience and relationship with the member

• Practice cultural sensitivity and cultural competence in daily care

• Learn and listen to member needs and barriers to help promote self advocating

• Collaborating with clinical team of social aspects that might impact treatment plan

• Proactively engage the member to manage their own health and healthcare

• As needed, help the member engage with mental health and substance use treatment

• Provide member education and health literacy on community resources and benefits to encourage self sufficiency

• Support member to engage in work or volunteer activities, if desired, and develop stronger social supports through deeper connections with friends, family, and their community

• Partner with care team (community, providers, internal staff)

• Knowledge and continued learning of community cultures and values

• Conduct Comprehensive Needs Assessment (CNA)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Must meet one of the following:

• Minimum of a bachelor's degree with 2+ years of clinical experience

• LPN

• 1+ years of experience with MS Office, including Word, Excel, and Outlook

• Proven ability to navigate a PC to open applications, send emails, and conduct data entry

• Proven ability to transition from office to field locations multiple times per day

• Proven ability to navigate multiple locations/terrains to visit employees, members and/or providers

• Proven ability to remain stationary for long periods of time to complete computer or tablet work duties

• Currently reside in New Mexico

• Willing or ability to travel locally up to 50% of the time

• Reliable transportation and the ability to travel within assigned territory to meet with members and providers

• Designated workspace inside the home with access to high - speed internet availability

• 18 years of age or older

Preferred Qualifications:

• CCM certification

• 1+ years of community case management experience coordinating care for individuals with complex needs

• Background in Managed Care

• Experience working in team-based care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The RN or SW Clinical Care Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 - hour shift schedules during our normal business hours of 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field - based position with a home - based office.

If you reside in Las Cruces or Alamogordo, New Mexico or within a commutable driving distance, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs

• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines

• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan

• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health

• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission

• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

• Ability to transition from office to field locations multiple times per day

• Ability to navigate multiple locations/terrains to visit employees, members and/or providers

• Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)

• Ability to remain stationary for long periods of time to complete computer or tablet work duties

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted independent licensure as a Registered Nurse OR a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Licensed Professional Clinical Mental Health Counselor, or Licensed Mental Health Counselor (LMHC)

• 3+ years of clinical experience

• 2+ years of relevant health care experience

• 1+ years of experience with MS Office, including Word, Excel, and Outlook

• Reliable transportation and the ability to travel within assigned territory to meet with members and providers

• Currently reside in the SE area of New Mexico or within commutable distance

• Willing or ability to travel locally up to 50% of the time

Preferred Qualifications:

• Master's degree or Higher in Clinical Field

• Commission for Case Manager (CCM) certification

• 3+ years clinical experience as a Registered Nurse

• 1+ years of community case management experience coordinating care for individuals with complex needs

• Experience working in team-based care

• Background in Managed Care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Philadelphia, PA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted independent clinical licenses in the state of Pennsylvania:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

_Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Commercial Underwriter is experienced in credit analysis and will be responsible for assisting in the review and underwriting of loan requests to help the bank build, maintain, and accurately risk grade its solid credit portfolio. This will involve working closely with other analysts by assisting with training, underwriters, portfolio managers, and credit administration.

If you are located in Drapter, UT, you will have the flexibility to work from home and in the office in this hybrid role* as you take on some tough challenges.

Primary Responsibilities:

• Analyze new commercial loan requests and perform periodic reviews on existing commercial loans

• Conduct analysis of financial statements and assess overall credit risk of new and existing loans

• Take lead role in presenting analysis, findings, and recommendations to Portfolio Managers, Underwriters, and other members of the Credit team

• Assess and recommend risk ratings for analyzed loans

• Be knowledgeable of policies, guidelines, procedures, regulations and systems applicable to the credit team functions

• Complete quarterly and annual covenant compliance testing for existing loans in the portfolio

• Analyze and document loan modification requests

• Assist with portfolio management and monitoring

• Develop and maintain positive relationships with internal and external clients

• Assist with special projects and complete other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience analyzing business and personal financial statements associated with loan requests

• 2+ years of experience underwriting commercial loans, including commercial real estate loans

• Proven knowledge of FDIC rules and regulations

• Ability to work in a hybrid work environment, with at least 3 days per week reporting to the Draper, UT office location

Preferred Qualifications:

• Completion of a formal commercial credit training program

• Experienced in portfolio management

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Independently use discretion and judgment to evaluate subjective clinical documentation of member records and call engagements to assess performance of nursing skill.

• Analyze current clinical quality processes and identify gaps to improve overall effectiveness.

• Consults with Medical Directors to calibrate on subjective assessments to ensure consistency of feedback related to complex, high risk cases.

• Assist's Optum employees to stay ahead of changing information while improving the quality and effectiveness of nurse and consumer engagement.

• The Clinical Quality Analyst will highlight key findings to share with Centralized Auditor Managers.

• Ensure that process and procedural changes are reflected in staff member's documentation such as job aids and policies.

• Must stay abreast of all customers specific details, to ensure high quality customer service.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted RN license

• Associate Degree in Nursing

• 3+ years of clinical experience in a hospital, acute care, home health / hospice, direct care or case management

• Working Knowledge of Medical Benefits

• Experience with Microsoft Excel (ability to create, edit, copy, save, and send spreadsheets)

• Microsoft PowerPoint (ability to create, edit, copy, save, and send presentations)

• Microsoft Word (ability to create, edit, copy, save, and send documents)

• Microsoft Outlook (ability to create, edit, copy, save, and send correspondence)

• Ability to work full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• 2+ years of clinical audit experience

• Bachelor's Degree

• Bilingual Fluency in English and Spanish

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $28.03 - $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

#RPO

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.

If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation, and performance. Join us and start doing your life's best work. SM

As a divvyDOSE Customer Service Representative , you will be able to demonstrate what right looks like as a fully proficient Customer Service Representative. Positively contribute to the overall team motivation and drive team engagement. Support both incoming and outgoing customer and provider calls with excellent customer service.

DivvyDose is a full service pharm that delivers medications to patient homes. The medication is pre-sorted and packaged based off time and patient needs. The goal is to take the guesswork out of their medication. As a Customer Service Rep., you will mainly handle inbound calls, though you will also make some outbound calls when needed. You will be taking calls from both patients and providers and assisting them with adding new medication to orders, addressing concerns or questions related to DivvyDose's services as well as updating provider information for patients. It is critical to be empathetic and ensure positive interactions and establishing connections with patients in this position. Metrics include quality of call observations and avoiding refused calls, among other call center-related goals.

This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday - Friday from 7:00 am - 7:00 pm CST, Saturdays from 7:30 am - 4:30 pm CST. New hires will work on Saturdays. It may be necessary, given the business need, to work occasional overtime and holidays.

We offer 3 weeks of structured training and 1 week of on-the-job training. The hours during training will be between 7:00 am - 7:00 pm CST, Monday - Friday. Training will not take place on Saturdays. Training will be conducted virtually from your home.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Answer 30-45 incoming phone calls per day from customers and identify the type of assistance the customer needs.

• Ask appropriate questions and demonstrate active listening to identify specific questions or issues, build rapport, respond with compassion while documenting required information in computer systems.

• Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues.

• Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to callers.

• Deliver information and answer questions in a positive manner to facilitate solid relationships with customers, providers, and their staff.

• Constantly meet established productivity, schedule adherence, and quality standards.

• Contribute to updating Standard Operating Procedures (SOPs) and team content.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience

• Must be 18 years of age OR older

• 1+ years of experience in a high-volume call center environment

• Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

• Ability to work during our normal business hours, Monday - Friday from 7:00 am - 7:00 pm CST and Saturdays from 7:30 am - 4:30 pm CST including the flexibility to work occasional overtime and holidays based on business need

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Written and verbal communication skills

• Flexibility and ability to adjust to changing priorities

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited tolocal labor markets, education, work experience, certifications, etc.UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline:_ _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

__

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

#RPO

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Richmond, VA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted independent clinical licenses in the state of Virginia:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

_Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 50 to 70 callers per day, always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. You'll also provide support to your team members by serving as a resource or subject matter expert. Both of these are opportunities for you to identify and exceed our customer expectations by committing to and building strong relationships internally and externally. At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you.

This position is full-time (40-hours/week). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 11:30am - 8:00pm EST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

We offer 6 weeks of on-the-job training. The hours during training will be an 8-hour shift between 9:00am to 5:30pm EST, Monday - Friday.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re - billing insurance companies and general customer concerns

• Process adjustments, refunds, transfer bills, mail returns and perform manual sales

• Evaluate and respond to all aspects of written billing inquiries, including but not limited to: billing insurances, and updating invoices

• Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution

• Maintain tracking log of all escalated patient correspondence, providing status updates to leadership as needed

• Ability to perform all aspects of billing customer service as needed

• Thorough navigation of both Quest Billing System and the web

• Maintain all Compliance and HIPAA regulations at all times

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED

• Must be 18 years of age OR older

• 2+ years of customer service experience OR experience in a medical office, health care call-center or office setting analyzing and solving customer problems

• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications

• Ability to train for the first six weeks between Monday - Friday, 09:00AM - 05:30PM EST

• Ability to work any of our 8-hour shift schedules during our normal business hours of 11:30am - 8:00pm EST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications

• Prior health care experience

• Bi-Lingual English/Spanish

• Medical terminology experience

• Knowledge of billing/finance and eligibility processes, practices, and concepts

• Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner

• Proficient conflict management skills including the ability to resolve stressful situations

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Richmond, VA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted independent clinical licenses in the state of Virginia:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

_Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Opportunities with AbleTo, part of the Optum family of businesses, are focused on improving millions of lives through technology-enabled behavioral health care. Start a rewarding career where your work will bridge the gap between need and treatment. Join us in making care more accessible and affordable through convenient telehealth available in all 50 states. Be part of a team that's driven by the passion we share for helping people get better and stay better. Help us make a meaningful and lasting impact while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Depending on what state licensures are currently held, applying for additional state licensure may be required.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) / Licensed Mental Health Counselors (LMHC) (or state equivalent)

• Current Licensed Marriage and Family Therapist (LMFT)- for California only

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only : The hourly range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Richmond, VA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted independent clinical licenses in the state of Virginia:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

_Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

$1,000 sign-on bonus for external candidates!

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

It is time to take your career to the next level. In this Medical Assistant role, you will learn from healthcare experts as you work side by side to provide care for patients in a clinic setting. At OptumCare, part of the UnitedHealth Group family of business, you will build meaningful relationships with patients, their family members, health care providers and office staff while providing high quality direct patient care.

Position Details:

Location: American Health Network, a Part of Optum: 1320 W Spencer Ave Marion IN 46952

Schedule: Mon - Fri, 8am-5pm; no evenings, weekends, or holidays!

Specialty: Family Practice

Primary Responsibilities:

• Prepare examination rooms and sterilize medical equipment & instruments

• Room patients, obtain health history and check vital signs

• Document patient care using electronic medical record software

• Administer medications and perform injections/immunizations

• Assist providers with minor, in-office procedures and perform point-of-care testing

• Schedule appointments, complete prior authorizations, process medication refills, handle referrals and answer patient calls as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or GED

• Medical Assistant Certification (CMA or RMA) or you must be willing to attain that certification within 9 months of start date

• Medical Assistant diploma, technical certificate or certification OR 1+ years of experience performing the critical skills of a medical assistant after on-the-job training OR Current enrollment in an accredited medical assistant training program OR Active EMT certification accredited

Preferred Qualifications:

• Medical Assistant Certification (CMA or RMA)

• CPR certification

• Experience working as a Medical Assistant

• EMR / EHR experience

• Experience with NextGen medical record software

• Experience with medical back office duties including vitals, phlebotomy, and injections

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

AbleTo, part of the Optum family of businesses is seeking a Part Time 1099 Therapist to join our team in Richmond, VA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen. (no flexibility once set)

• $40-$60 per session hour (dependent on state of residence)

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following active, unrestricted independent clinical licenses in the state of Virginia:

• Current Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Proven passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

_Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Opportunities with AbleTo , part of the Optum family of businesses, are focused on improving millions of lives through technology-enabled behavioral health care. Start a rewarding career where your work will bridge the gap between need and treatment. Join us in making care more accessible and affordable through convenient telehealth available in all 50 states. Be part of a team that's driven by the passion we share for helping people get better and stay better. Help us make a meaningful and lasting impact while Caring. Connecting. Growing together.

You're a compassionate therapist who shares in our ambitious mission to transform behavioral health care. You want to make a difference and spend more time with patients than with paperwork. You appreciate a collaborative environment with a support system of coaches and clinical supervisors. You want to help participants focus on actionable skills and build healthy, life-long habits through structured, evidence-based protocols.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. but you must be licensed in Missouri.

*1099 Contracts Available!

• Manage a caseload of a minimum of 10 participants in treatment

• Required: 10 hours per week within the hours of 9a-8pm local time. The 10 hours may be completed during the week or on weekends. Candidate can choose the set schedule that works for them, but it needs to be consistent once chosen.

• $40-$60 per session hour (dependent on state of residence)

Primary Responsibilities:

• Deliver remote care throughout an 8-week evidence-based program

• Monitor participant progress, provide follow-up communications and care coordination recommendations, and document session notes

• Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms

• Identify and respond to high-risk participant encounters with elevated safety concerns, following company protocols

• Participate in regularly scheduled meetings with supervisors, monthly team meetings, and Town Halls

• Maintain the highest standards of confidentiality as described in HIPAA Privacy & Security policies, and ensure compliance with annual training requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• One or more of the following:

• Current Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC), or state equivalent

• Ability to maintain a consistent schedule for patients 10+ hours/week

Preferred Qualifications:

• Clinical experience conducting psychotherapy utilizing Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and other solution-focused approaches

• Interest in obtaining licensure in other states

• Passionate about impacting lives and the future of behavioral care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Pharmacy Care Coordinator - Care Team Associate (CTA) for Pharmacy Medical Management will effectively support the successful implementation and execution of all Medical Management pharmacy programs and processes. The Sr. Care Team Associate will provide support to the Medical Management pharmacy staff to ensure applicable program processes and operational responsibilities are met. The CTA will prepare Part B medication prior authorization requests for clinical review and will complete prior authorization requests and issue review outcome notifications to providers and members. This position will also provide support in troubleshooting any medication related issues identified by the Medical Management pharmacy staff. This position will also assist with training and orientation of new staff and will serve as a subject matter expert for existing staff to ask questions.

Location: 195000 West Interstate, San Antonio, TX 78257

Training: 8 weeks - M-F 8am - 5:30pm CST - ALL ONSITE

Work Schedule: M-F 8hr shift between 9am - 7pm CST w/1 hour lunch along with rotational Saturday shifts (every 8th Saturday); 6 days in office, other days will be remote with more in-office days required based on business needs

If you reside near San Antonio, TX you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Primary Responsibilities:

• Receives and responds to inquiries from all communication venues: e.g. phone, queue, department e-mail box or fax

• Acts as a provider help desk specialist to aid providers in submitting prior authorization requests and communicating prior authorization request status

• Coordinates and assists initial screening of prior authorization requests via all communication venues; as well as administrative preparation for clinical staff

• Exhibits excellent phone and communication skills while providing complete and accurate information to customers

• Requests additional or supplemental information via correspondence in order to complete prior authorization requests

• Completes prior authorizations related to medications in the WellMed prior authorization system according to approved policies and procedures

• Issues oral and written prior authorization outcome notifications to providers and members that comply with standards and requirements for timeliness, content, and accuracy

• Triages and resolves claims-related issues related to specialty drugs requiring prior authorization

• Requests additional review by clinical staff as needed

• Compiles and reports data for ongoing key performance indicators and summarizes and presents findings to departmental leadership

• Notifies manager of trends they observe

• Adheres to assigned schedule and quality metrics

• Provides clerical and/or administrative support to clinical staff and managers for special studies, projects and reports

• Provides excellent customer service by serving as a resource to all internal and external customers

• Attends required meetings and participates in special committees as needed

• Assists with training and onboarding of Medical Management Pharmacy Care Team Associates

• May act as a team lead for ad hoc projects and departmental initiatives as assigned

• Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

Required Qualifications:

• High School Diploma/GED (or higher)

• 3+ years of experience in a medical or pharmacy setting

• 2+ years of administrative support experience

• 1+ years of medical terminology knowledge base

• 1+ years of general knowledge of CPT, HCPCS, and ICD-10

• 1+ years of working knowledge of Microsoft Office, Internet and e-mail

• Ability to work 8-hour shift M-F between 9am - 7pm CST w/1 hour lunch along with rotational Saturday shifts (every 8th Saturday)

• Ability to work at least 6 days in office per month with more based on business needs

Preferred Qualifications:

• Certified Pharmacy Technician (CPhT) or Certified Medical Assistant training or certification

• 2+ years of experience with prior authorization or claims

• Knowledge of specialty pharmaceuticals

• Bilingual language proficiency (English/Spanish)

Soft Skills:

• Able to work independently, with some supervision and direction from manager

• Excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #YELLOW

Job Detail

• Company:
  UnitedHealth Group

Job Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

This full-time telephony role will support Optum Health West and determine strategy critical to execution of call center self-service telephony channels to keep phone calls from dropping, establish Interactive Voice Response(IVR) self-service strategy along with call routing governance.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Establishing a solid self-service IVR, call routing strategy and leading the call centers to stabilized operations for all of West including the "One Number" strategy

• Enabling integrated Care Delivery Organizations (CDOs) to transition their existing contact centers, shared service support capabilities and voice requirements onto the centralized integrated ecosystem and standardized menus

• Standardize the handling, routing and flow of customer calls in an accelerated timeframe

• Driving direct cost reduction via increased efficiencies and improved overall quality of the services across all service channels

• Supporting scalability for continued growth

• Decreased time to answer performance and 6% fewer dropped patient calls due to telephony issues

• Develops strategic, patient driven roadmaps with clear outcomes

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience leading a contact center

• Project Management experience

• Experience in a large, fast-paced customer service operation, preferably in a consumer service industry

• Experience with implementation and change management

• Advanced understanding of call centers and agent processes

• Understanding of telephony, call routing and IVR menu best practices

• Proficient in Microsoft Office Suite

• Strategic, expert communicator and analytical thinker, and ability to negotiate and resolve conflict

• Proven ability to influence Senior Leaders while gaining consensus decisions

• Proven ability to leverage computerized systems and to develop and maintain Key Performance Indicators (KPIs) to measure and improve team performance

Preferred Qualifications:

• Experience using any of the following systems: CXOne, EMRs, IEX, Salesforce

• Experience within the healthcare industry

• Experience managing direct reports

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only : The salary range for this role is $147,300 to $282,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Detail

• Company:
  UnitedHealth Group