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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for optimizing profitability of the wholesale loan portfolio by maintaining proper balance between quality, profitability, and compliance in the assigned portfolio. Partner with Line of Business (LOB) segment leadership team to execute credit strategy in line with LOB targets and Truist stated risk tolerance. Leads a credit approval team of Credit Risk Officers/Portfolio Managers that inculcates credit culture through communication, guidance, training and development. Provides a leadership role in modeling behaviors that reflect strong judgment capabilities gained through broad and deep credit experience, constructive partnership and ability to navigate challenges that have potential impact on Truist profitability.
LOCATION:
* Must be able to come into the office 4 days a week (working 1 day remote)*
Please note: To be considered for this role, candidate(s) must be willing to be in the below posted location:
Atlanta, GA
Greensboro, NC
Richmond, VA
Orlando, FL
Charlotte, NC
No Full Remote/Telecommute. No Relocation Assistance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Serve as a risk manager for commercial/wholesale lending or specialty lines of businesses. Promote consistency of Bank's credit culture and lending strategies throughout organization. Responsible for leading the advancement of the organizations risk management culture, framework, and appetite
Lead and manage a team of Credit Risk Officers/Portfolio Managers for small to moderate sized portfolio. Engage in the development of each teammate by providing timely constructive feedback/coaching and regular expectation setting and reinforcement. This includes oversight and inspection of adjudication behaviors and activities, including client selection, risk selection, underwriting exceptions, turn times and general level of engagement
Provide indirect leadership to the LOB and Credit Delivery teams of the assigned portfolio through the delivery of credit training and mentorship of client facing lenders/Relationship Managers
Exercise prudent credit judgment and guidance through individual delegated loan authority
Stay abreast of laws, regulations and risk management techniques to ensure compliance and best practices in risk management. Stay abreast of local and national economic trends and market conditions
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree, or equivalent education and related training
5 years of experience in lending and/or credit experience
Comprehensive financial credit risk and regulatory knowledge
Strong communication and interpersonal skills with demonstrated leadership ability to collaborate across teams and build strong relationships
Preferred Qualifications:
10 years of experience in lending and/or credit experience
Master's degree in business administration, finance, or accounting
RMA - Credit Risk Certification
Strong knowledge/experience with SBA loans
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. The Product Manager will work with Sr. Product Managers and the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features. This role is focused on the Consumer Deposit Digital Account Opening experience.
The Product Manager has business goals and is responsible for developing and maintaining a strategic delivery roadmap that supports those business goals. This position must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and conversion. NOTE: In some Agile teams, there may be Product Owners/Managers from both the Business and the Tech side. In that case, the role will remain the same and there is joint accountability for the Agile team's results. In rare instances, where the business cannot provide a resource, a Tech resource could step in to fulfill the responsibilities.
The ideal candidate will have strong experience working with Technology in addition to using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders, experience design and technology teams to prioritize the highest value items for delivery.
Taking a holistic perspective, this position is responsible for defining the vision and experience across all relevant pieces of the ecosystem within their area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.
Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
Work with Readiness to create client and teammate facing content.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Support risk presentations, working with other PM and PO partners on evidence to support recommendations.
Attend Agile ceremonies, as applicable.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Five or more years of banking, financial services, or other relevant work experience
Three or more years of product, analysis, technology, and/or design experience with a strong technical fluency
Three or more years of leading cross functional teams
Equal enthusiasm for high-level strategic planning and tactical daily execution
Experience defining/driving vision of experience programs and/or partnership based programs
Experience defining and delivering large-scale online initiatives
Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
Ability to lead cross-functional teams without formal authority
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Excellent skills in presentation, facilitation, communication, and negotiation
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision
Preferred Qualifications:
Previous experience working as a Product Analyst, Product Manager, or Product Owner for Agile team(s)
Experience working with distributed teams (onshore/offshore)
Certified SAFeR Product Owner/Product Manager (or equivalent)
Previous experience using Adobe Analytics to monitor, evaluate, and improve product performance
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
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(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Focus on aspects of model development specific to finance and risk measurement estimation methodologies.
Responsible for aspects of the development life cycle of quantitative models. Assist with identifying and escalating model risks. Develops awareness of key partnerships specific to models within targeted scope of responsibility.
Areas of model development include market, commercial, retail, credit, financial crimes, CCAR, CECL, finance and compliance risk. This position will participate in model reviews and validation finding mitigation following deployment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Conduct specific aspects of the model development life cycle. The model development life cycle includes data acquisition, assessing data integrity, model development, documentation, implementation assistance and assisting with closing assurance provider issue related to the model.
Evaluate, develop and maintain monitoring, performance reporting, and change-management processes. Work with stakeholders to ensure models fulfill the business objectives set for them.
Ensure assigned parts of model development projects and processes comply with Truist requirements for model risk management and other policy requirements.
Request or assist with mentoring and training to accelerate model development in areas of techniques, process and business knowledge.
Assist with user understanding and acceptance of models and associate analytics, including written and verbal presentations to model users, stakeholders, managers and oversight groups.
Address model questions from partners within the firm as needed, including assurance providers.
Assist with identifying, recruiting, and maintaining, quantitative talent.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Two or more years of relevant experience in best practices, or equivalent financial industry experience developing, documenting, implementing, or validating quantitative models using SAS or other applicable model development software/programming tools
Strong English communication skills, both written and verbal
Ability to distill complex mathematical concepts into actionable results
Strong work ethic; promote and conduct continued development of personal and associate knowledge base and technical skills
Organization skills: Ability to communicate and manage competing organizational priorities effectively
Problem solving skills: Strong problem solving skills
Education: Advanced degree or equivalent experience in Statistics, Econometrics, Operations Research, Actuarial Science, Applied Mathematics, or other applied quantitative science, or equivalent education and related training
Preferred Qualifications:
Master's degree/PhD
Relevant professional designation(s)
Some experience in risk management
Some knowledge/experience of best practices and current regulatory environment
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
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(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Support Legal's involvement in filings and reports, such as Form 10-K/10-Q8-K, the Proxy Statement, and earnings materials. Support governance processes such as managing the shareholder engagement program, updates to corporate governance documents, Board and committee self-assessments, director and officer questionnaires, Board-related orientations, and peer benchmarking.
As needed, partner with the Office of Corporate Secretary to provide support for planning and preparation for Board and Committee meetings. Respond to record requests as needs arise.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Support Legal Department or business unit in improving processes, knowledge management, information governance, records management, vendor management, and use of technology.
Assist with service delivery models, communications, and training.
Liaise with other departments to help with cross-functional requirements, including risk assessments, business continuity plans, audits, security, space planning, and other similar programs.
Coordinate Legal Department projects, strategic planning, and strategic initiatives and create, edit, and manipulate reports to facilitate resource and expense management.
Exercise independent judgment and discretion in drafting and negotiating appropriate contractual or other legal documents to ensure mitigation of financial and regulatory risk to the company.
Research federal and state statutes, rules, and regulations and apply such law to existing facts.
Review and analyze a wide variety of legal documents and prepare written memoranda, summaries of contracts/project-level documents, and various letters, polices, procedures, etc.
Respond to legal inquires and interpret internal policies and procedures.
Develop strong relationships with internal and external project stakeholders, including other Legal Department Teammates, interested lines of business, and vendors.
Identify legal or business risks and escalate appropriately.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or Paralegal Certificate.
3 or more years of relevant experience in a corporate setting, law firm, or government agency.
Strong interpersonal and inter-team communication skills.
Excellent research and writing skills.
Strong organizational skills while being able to prioritize workload to meet critical timelines.
Ability to communicate effectively with all levels of employees, including management.
Creative problem-solving and analytical skills with ability to identify and resolve problems in a timely manner seeking input of others as needed. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Team-oriented mentality with a talent for managing or fitting into a project team.
Preferred Qualifications:
An educational focus on business or finance, and experience in the financial services industry.
Advanced expertise in Microsoft Excel.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Occasionally (
Walking
Occasionally (
Bending
Occasionally (
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This position has a hybrid workstyle (4 days in office, effective 10/1/24) and sits in the Truist footprint.
This role is a Senior Product Manager for Enterprise Authentication, focused on delivering brand-defining product and service experiences to Truist clients and partners. The Senior Product Manager will work with the other Product Managers, Product Owners and Agile delivery teams to cultivate and sustain a robust roadmap and backlog of continuous improvement.
The Senior Product Manager is a thought leader amongst the team, with business goals and responsibility for developing and maintaining a strategic delivery roadmap to achieve those goals. In this position, the person must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and adherence to authentication standards.
The ideal candidate will have strong experience working in technologies relevant to the area in which they are assigned, using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery.
Taking a holistic perspective, this position is responsible for defining the vision and experience across all pieces of the relevant ecosystem within the assigned area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.
Be an expert with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business vision across the company.
Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
Partner to set Pricing and ensure billing follows all associated processes and procedures.
Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
Work with Readiness to create client and teammate facing content.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
Attend Agile ceremonies, as applicable.
Mentor other Product Managers on product management practices.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Ten or more years of banking, financial services, or other relevant work experience
Five or more years of product, analysis, technology, and/or design experience
Five or more years of leading cross functional teams
Previous experience working as a Product Manager
Equal enthusiasm for high-level strategic planning and tactical daily execution
Experience defining/driving vision of experience programs and/or partnership based programs
Experience defining and delivering large-scale online initiatives
Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
Ability to lead cross-functional teams without formal authority
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Excellent skills in presentation, facilitation, communication, and negotiation
Experience defining/driving vision of experience programs and/or partnership based programs
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision
Preferred Qualifications:
Master's degree in business, engineering, design, or technology field; banking or financial management education
Experience working with distributed teams (onshore/offshore)
Certified SAFeR Product Owner/Product Manager (or equivalent)
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting: Constantly (More than 50% of the time)
Standing: Frequently (25% - 50% of the time)
Walking: Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This role can work remote preferably in Truist footprint
The Client Advocacy (CA) Relationship Manager primary focus is on analysis and reporting.
The role is responsible for collecting, aggregating, reporting, and analyzing client problem data from various sources within expected timeframes. Identify, highlight and communicate client problems to Client Advocacy teammates/leadership and business units for future problem avoidance. To aid in this effort, the Relationship Manager will be responsible for partnering with other Businses Unit Senior Management, Data Analytics, Function and Process Owners, Compliance, Risk and other Client Resolution groups to identify trends and themes from client problem data and define recommendations for additional business reviews that may be used to define root cause and/or business process, procedure or client communication enhancements. The teammate will be responsible for documenting the business responses to complaint themes and drivers and incorporating those into client complaint reporting.
The teammate will represent the Client Advocacy team as a change agent when necessary. This may include, when appropriate, advising teammates of the larger mission of Truist's Mission and Values and support efforts to include timely Client centric remediation, risk reduction and long term root cause resolution with the establishment of appropriate controls.
Teammates will maintain a concentrated effort and expertise in several functional areas and must be versed in related impacts for assigned Business Units. The teammate will remain familiar with standard concepts, practices, procedures and systems within the assigned functional areas to identify related processes which differ in such a manner to cause the client's experience to be inconsistent or
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time
Facilitate or participate in meetings with frontline and back-office teammates, functional area managers, business intelligence teams and Client Advocacy management for assigned functional areas to remain familiar with standard concepts and best practices, current procedures and systems including planned changes/modifications, emerging client and business risks, and opportunities to expand client problem collection, aggregation and reporting.
Provide overviews of analysis in reporting format and frequency deemed appropriate by management. Align analysis efforts with other business and client information, where available, such as revenue/cost benefit analysis, Voice of Client data, client segmentation, and industry standards.
Coordinate with appropriate analysts to focus of analysis, documentation and reporting for assigned Areas of Focus. Collect and provide guidance to analysts on planned changesbased on business requests and historical findings.
Provide oversight of reporting/documentation to ensure alignment with the business program and Policy & Procedure expectations.
Review department and Business Unit requests for additional and enhanced reporting; obtain additional information from requestor, as needed. Manage through completion or assign to appropriate team resource. As part of the follow-through of requested analysis, the teammate will be responsible for capturing the business requirements from the submitter, investigating all viable options to gather the data, and documenting the process used for analysis for future reference.
Manage and track incoming department requests for client problem resolution and process improvement analysis workload.
a. Capture the business requirements from the submitter, investigating all viable options to gather the data, and documenting the process used for analysis for future reference.
b. Develop business approved templates for reporting client problems. Provide overview of analysis in reporting format and frequency deemed appropriate by management.
Provide reporting and analytics support for medium level to highly complex department and Client Advocacy related requests where the business unit is not resourced to complete.
Independently investigate significant data changes which are outside tolerable thresholds
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in a relevant field of work or an equivalent combination of education and work related experience
Four or more years of analytical experience
Working knowledge of spreadsheet and data management reporting tools
Intermediate skills in Microsoft Excel and PowerPoint and basic proficiency in other computer software applications with the ability to multi-task and navigate between multiple systems.
Advanced Microsoft Office skills such as Access, Excel, Visio
Experience writing Business Requirements and/or System Requirements for reporting and report automation
Creative and innovative approach to problem solving
Thorough knowledge of bank operations, systems, compliance and risk management practices.
Excellent communication (verbal and written), presentation and facilitation skills
Strong leadership qualities and excellent interpersonal skills
Creative thinker with excellent conceptual and problem solving abilities
Action oriented and self-disciplined
Demonstrated leadership ability and project management skills
Ability to comprehend, analyze and evaluate data, processes and systems and recommend enhancements
Ability to organize and clearly present verbal and written reports of findings and recommendations. Isolate and analyze significant trends from source data.
Ability to perform multiple tasks in a fluid environment and work both independently and as a team member
Excellent interpersonal and relationship management skills with the ability to influence, interact, and communicate within all levels of the organization including Senior and Executive Leadership
Highly collaborative planning ability
Excellent diplomacy, tact, judgment, and decision-making skills
Demonstrated proficiency in attention to detail with the ability to process information with a high degree of accuracy
Understand the risks of a process, as well as, the process dependencies on other operations or external factors
Ability to quickly learn/acquire all necessary platform applications required to perform the job
Ability to speak fluent English
Preferred Qualifications:
Master's degree in a relevant field of work
Intermediate knowledge of Finance and Banking processes, regulations and regulatory processes
Prior experience in reporting/engagement with Senior and Executive levels of leadership
Strong Knowledge of banking or financial policies and/or regulations
Experience capturing, aggregating, analyzing, and reporting data from multiple disparate sources
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Cross-trained to support teller transactions as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships.
Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.
Participates fully in all components of the established Truist Retail Community Bank Leadership Routines
Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning.
Advises on consumer lending options and takes loan applications.
Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent education
2 years of client sales and service experience
Experience with sourcing and prospecting for new clients and client relationship building
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
Demonstrated proficiency in basic computer applications, such as Microsoft Office
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements
Ability to multi-task under time constraints
Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
Associate's degree or higher
Demonstrated ability to handle multiple priorities under time constraints
Excellent verbal and written communication skills
Ability to respond in a professional manner with a high level of service quality
Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients
Demonstrated ability in meeting or exceeding sales goals
General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This role can work remote preferably in Truist footprint
The Client Advocacy (CA) Relationship Manager primary focus is on analysis and reporting.
The role is responsible for collecting, aggregating, reporting, and analyzing client problem data from various sources within expected timeframes. Identify, highlight and communicate client problems to Client Advocacy teammates/leadership and business units for future problem avoidance. To aid in this effort, the Relationship Manager will be responsible for partnering with other Businses Unit Senior Management, Data Analytics, Function and Process Owners, Compliance, Risk and other Client Resolution groups to identify trends and themes from client problem data and define recommendations for additional business reviews that may be used to define root cause and/or business process, procedure or client communication enhancements. The teammate will be responsible for documenting the business responses to complaint themes and drivers and incorporating those into client complaint reporting.
The teammate will represent the Client Advocacy team as a change agent when necessary. This may include, when appropriate, advising teammates of the larger mission of Truist's Mission and Values and support efforts to include timely Client centric remediation, risk reduction and long term root cause resolution with the establishment of appropriate controls.
Teammates will maintain a concentrated effort and expertise in several functional areas and must be versed in related impacts for assigned Business Units. The teammate will remain familiar with standard concepts, practices, procedures and systems within the assigned functional areas to identify related processes which differ in such a manner to cause the client's experience to be inconsistent or
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time
Facilitate or participate in meetings with frontline and back-office teammates, functional area managers, business intelligence teams and Client Advocacy management for assigned functional areas to remain familiar with standard concepts and best practices, current procedures and systems including planned changes/modifications, emerging client and business risks, and opportunities to expand client problem collection, aggregation and reporting.
Provide overviews of analysis in reporting format and frequency deemed appropriate by management. Align analysis efforts with other business and client information, where available, such as revenue/cost benefit analysis, Voice of Client data, client segmentation, and industry standards.
Coordinate with appropriate analysts to focus of analysis, documentation and reporting for assigned Areas of Focus. Collect and provide guidance to analysts on planned changesbased on business requests and historical findings.
Provide oversight of reporting/documentation to ensure alignment with the business program and Policy & Procedure expectations.
Review department and Business Unit requests for additional and enhanced reporting; obtain additional information from requestor, as needed. Manage through completion or assign to appropriate team resource. As part of the follow-through of requested analysis, the teammate will be responsible for capturing the business requirements from the submitter, investigating all viable options to gather the data, and documenting the process used for analysis for future reference.
Manage and track incoming department requests for client problem resolution and process improvement analysis workload.
a. Capture the business requirements from the submitter, investigating all viable options to gather the data, and documenting the process used for analysis for future reference.
b. Develop business approved templates for reporting client problems. Provide overview of analysis in reporting format and frequency deemed appropriate by management.
Provide reporting and analytics support for medium level to highly complex department and Client Advocacy related requests where the business unit is not resourced to complete.
Independently investigate significant data changes which are outside tolerable thresholds
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in a relevant field of work or an equivalent combination of education and work related experience
Four or more years of analytical experience
Working knowledge of spreadsheet and data management reporting tools
Intermediate skills in Microsoft Excel and PowerPoint and basic proficiency in other computer software applications with the ability to multi-task and navigate between multiple systems.
Advanced Microsoft Office skills such as Access, Excel, Visio
Experience writing Business Requirements and/or System Requirements for reporting and report automation
Creative and innovative approach to problem solving
Thorough knowledge of bank operations, systems, compliance and risk management practices.
Excellent communication (verbal and written), presentation and facilitation skills
Strong leadership qualities and excellent interpersonal skills
Creative thinker with excellent conceptual and problem solving abilities
Action oriented and self-disciplined
Demonstrated leadership ability and project management skills
Ability to comprehend, analyze and evaluate data, processes and systems and recommend enhancements
Ability to organize and clearly present verbal and written reports of findings and recommendations. Isolate and analyze significant trends from source data.
Ability to perform multiple tasks in a fluid environment and work both independently and as a team member
Excellent interpersonal and relationship management skills with the ability to influence, interact, and communicate within all levels of the organization including Senior and Executive Leadership
Highly collaborative planning ability
Excellent diplomacy, tact, judgment, and decision-making skills
Demonstrated proficiency in attention to detail with the ability to process information with a high degree of accuracy
Understand the risks of a process, as well as, the process dependencies on other operations or external factors
Ability to quickly learn/acquire all necessary platform applications required to perform the job
Ability to speak fluent English
Preferred Qualifications:
Master's degree in a relevant field of work
Intermediate knowledge of Finance and Banking processes, regulations and regulatory processes
Prior experience in reporting/engagement with Senior and Executive levels of leadership
Strong Knowledge of banking or financial policies and/or regulations
Experience capturing, aggregating, analyzing, and reporting data from multiple disparate sources
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for optimizing profitability of the wholesale loan portfolio by maintaining proper balance between quality, profitability, and compliance in the assigned portfolio. Partner with Line of Business (LOB) segment leadership team to execute credit strategy in line with LOB targets and Truist stated risk tolerance. Leads a credit approval team of Credit Risk Officers/Portfolio Managers that inculcates credit culture through communication, guidance, training and development. Provides a leadership role in modeling behaviors that reflect strong judgment capabilities gained through broad and deep credit experience, constructive partnership and ability to navigate challenges that have potential impact on Truist profitability.
LOCATION:
* Must be able to come into the office 4 days a week (working 1 day remote)*
Please note: To be considered for this role, candidate(s) must be willing to be in the below posted location:
Atlanta, GA
Greensboro, NC
Richmond, VA
Orlando, FL
Charlotte, NC
No Full Remote/Telecommute. No Relocation Assistance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Serve as a risk manager for commercial/wholesale lending or specialty lines of businesses. Promote consistency of Bank's credit culture and lending strategies throughout organization. Responsible for leading the advancement of the organizations risk management culture, framework, and appetite
Lead and manage a team of Credit Risk Officers/Portfolio Managers for small to moderate sized portfolio. Engage in the development of each teammate by providing timely constructive feedback/coaching and regular expectation setting and reinforcement. This includes oversight and inspection of adjudication behaviors and activities, including client selection, risk selection, underwriting exceptions, turn times and general level of engagement
Provide indirect leadership to the LOB and Credit Delivery teams of the assigned portfolio through the delivery of credit training and mentorship of client facing lenders/Relationship Managers
Exercise prudent credit judgment and guidance through individual delegated loan authority
Stay abreast of laws, regulations and risk management techniques to ensure compliance and best practices in risk management. Stay abreast of local and national economic trends and market conditions
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree, or equivalent education and related training
5 years of experience in lending and/or credit experience
Comprehensive financial credit risk and regulatory knowledge
Strong communication and interpersonal skills with demonstrated leadership ability to collaborate across teams and build strong relationships
Preferred Qualifications:
10 years of experience in lending and/or credit experience
Master's degree in business administration, finance, or accounting
RMA - Credit Risk Certification
Strong knowledge/experience with SBA loans
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This role can work remote preferably in Truist footprint
The Client Advocacy (CA) Relationship Manager primary focus is on analysis and reporting.
The role is responsible for collecting, aggregating, reporting, and analyzing client problem data from various sources within expected timeframes. Identify, highlight and communicate client problems to Client Advocacy teammates/leadership and business units for future problem avoidance. To aid in this effort, the Relationship Manager will be responsible for partnering with other Businses Unit Senior Management, Data Analytics, Function and Process Owners, Compliance, Risk and other Client Resolution groups to identify trends and themes from client problem data and define recommendations for additional business reviews that may be used to define root cause and/or business process, procedure or client communication enhancements. The teammate will be responsible for documenting the business responses to complaint themes and drivers and incorporating those into client complaint reporting.
The teammate will represent the Client Advocacy team as a change agent when necessary. This may include, when appropriate, advising teammates of the larger mission of Truist's Mission and Values and support efforts to include timely Client centric remediation, risk reduction and long term root cause resolution with the establishment of appropriate controls.
Teammates will maintain a concentrated effort and expertise in several functional areas and must be versed in related impacts for assigned Business Units. The teammate will remain familiar with standard concepts, practices, procedures and systems within the assigned functional areas to identify related processes which differ in such a manner to cause the client's experience to be inconsistent or
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time
Facilitate or participate in meetings with frontline and back-office teammates, functional area managers, business intelligence teams and Client Advocacy management for assigned functional areas to remain familiar with standard concepts and best practices, current procedures and systems including planned changes/modifications, emerging client and business risks, and opportunities to expand client problem collection, aggregation and reporting.
Provide overviews of analysis in reporting format and frequency deemed appropriate by management. Align analysis efforts with other business and client information, where available, such as revenue/cost benefit analysis, Voice of Client data, client segmentation, and industry standards.
Coordinate with appropriate analysts to focus of analysis, documentation and reporting for assigned Areas of Focus. Collect and provide guidance to analysts on planned changesbased on business requests and historical findings.
Provide oversight of reporting/documentation to ensure alignment with the business program and Policy & Procedure expectations.
Review department and Business Unit requests for additional and enhanced reporting; obtain additional information from requestor, as needed. Manage through completion or assign to appropriate team resource. As part of the follow-through of requested analysis, the teammate will be responsible for capturing the business requirements from the submitter, investigating all viable options to gather the data, and documenting the process used for analysis for future reference.
Manage and track incoming department requests for client problem resolution and process improvement analysis workload.
a. Capture the business requirements from the submitter, investigating all viable options to gather the data, and documenting the process used for analysis for future reference.
b. Develop business approved templates for reporting client problems. Provide overview of analysis in reporting format and frequency deemed appropriate by management.
Provide reporting and analytics support for medium level to highly complex department and Client Advocacy related requests where the business unit is not resourced to complete.
Independently investigate significant data changes which are outside tolerable thresholds
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in a relevant field of work or an equivalent combination of education and work related experience
Four or more years of analytical experience
Working knowledge of spreadsheet and data management reporting tools
Intermediate skills in Microsoft Excel and PowerPoint and basic proficiency in other computer software applications with the ability to multi-task and navigate between multiple systems.
Advanced Microsoft Office skills such as Access, Excel, Visio
Experience writing Business Requirements and/or System Requirements for reporting and report automation
Creative and innovative approach to problem solving
Thorough knowledge of bank operations, systems, compliance and risk management practices.
Excellent communication (verbal and written), presentation and facilitation skills
Strong leadership qualities and excellent interpersonal skills
Creative thinker with excellent conceptual and problem solving abilities
Action oriented and self-disciplined
Demonstrated leadership ability and project management skills
Ability to comprehend, analyze and evaluate data, processes and systems and recommend enhancements
Ability to organize and clearly present verbal and written reports of findings and recommendations. Isolate and analyze significant trends from source data.
Ability to perform multiple tasks in a fluid environment and work both independently and as a team member
Excellent interpersonal and relationship management skills with the ability to influence, interact, and communicate within all levels of the organization including Senior and Executive Leadership
Highly collaborative planning ability
Excellent diplomacy, tact, judgment, and decision-making skills
Demonstrated proficiency in attention to detail with the ability to process information with a high degree of accuracy
Understand the risks of a process, as well as, the process dependencies on other operations or external factors
Ability to quickly learn/acquire all necessary platform applications required to perform the job
Ability to speak fluent English
Preferred Qualifications:
Master's degree in a relevant field of work
Intermediate knowledge of Finance and Banking processes, regulations and regulatory processes
Prior experience in reporting/engagement with Senior and Executive levels of leadership
Strong Knowledge of banking or financial policies and/or regulations
Experience capturing, aggregating, analyzing, and reporting data from multiple disparate sources
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients' unique needs.
Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent education
Two years of teller or cash handling or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
Ability to multi-task under time constraints
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications:
One year of client relationship building or sales experience
Knowledge of advanced or complex branch transactions, risk management and loss prevention
Experience with sourcing and prospecting for new clients and client relationship building
General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for optimizing profitability of the wholesale loan portfolio by maintaining proper balance between quality, profitability, and compliance in the assigned portfolio. Partner with Line of Business (LOB) segment leadership team to execute credit strategy in line with LOB targets and Truist stated risk tolerance. Leads a credit approval team of Credit Risk Officers/Portfolio Managers that inculcates credit culture through communication, guidance, training and development. Provides a leadership role in modeling behaviors that reflect strong judgment capabilities gained through broad and deep credit experience, constructive partnership and ability to navigate challenges that have potential impact on Truist profitability.
LOCATION:
* Must be able to come into the office 4 days a week (working 1 day remote)*
Please note: To be considered for this role, candidate(s) must be willing to be in the below posted location:
Atlanta, GA
Greensboro, NC
Richmond, VA
Orlando, FL
Charlotte, NC
No Full Remote/Telecommute. No Relocation Assistance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Serve as a risk manager for commercial/wholesale lending or specialty lines of businesses. Promote consistency of Bank's credit culture and lending strategies throughout organization. Responsible for leading the advancement of the organizations risk management culture, framework, and appetite
Lead and manage a team of Credit Risk Officers/Portfolio Managers for small to moderate sized portfolio. Engage in the development of each teammate by providing timely constructive feedback/coaching and regular expectation setting and reinforcement. This includes oversight and inspection of adjudication behaviors and activities, including client selection, risk selection, underwriting exceptions, turn times and general level of engagement
Provide indirect leadership to the LOB and Credit Delivery teams of the assigned portfolio through the delivery of credit training and mentorship of client facing lenders/Relationship Managers
Exercise prudent credit judgment and guidance through individual delegated loan authority
Stay abreast of laws, regulations and risk management techniques to ensure compliance and best practices in risk management. Stay abreast of local and national economic trends and market conditions
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree, or equivalent education and related training
5 years of experience in lending and/or credit experience
Comprehensive financial credit risk and regulatory knowledge
Strong communication and interpersonal skills with demonstrated leadership ability to collaborate across teams and build strong relationships
Preferred Qualifications:
10 years of experience in lending and/or credit experience
Master's degree in business administration, finance, or accounting
RMA - Credit Risk Certification
Strong knowledge/experience with SBA loans
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Focus on aspects of model development specific to finance and risk measurement estimation methodologies.
Responsible for aspects of the development life cycle of quantitative models. Assist with identifying and escalating model risks. Develops awareness of key partnerships specific to models within targeted scope of responsibility.
Areas of model development include market, commercial, retail, credit, financial crimes, CCAR, CECL, finance and compliance risk. This position will participate in model reviews and validation finding mitigation following deployment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Conduct specific aspects of the model development life cycle. The model development life cycle includes data acquisition, assessing data integrity, model development, documentation, implementation assistance and assisting with closing assurance provider issue related to the model.
Evaluate, develop and maintain monitoring, performance reporting, and change-management processes. Work with stakeholders to ensure models fulfill the business objectives set for them.
Ensure assigned parts of model development projects and processes comply with Truist requirements for model risk management and other policy requirements.
Request or assist with mentoring and training to accelerate model development in areas of techniques, process and business knowledge.
Assist with user understanding and acceptance of models and associate analytics, including written and verbal presentations to model users, stakeholders, managers and oversight groups.
Address model questions from partners within the firm as needed, including assurance providers.
Assist with identifying, recruiting, and maintaining, quantitative talent.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Two or more years of relevant experience in best practices, or equivalent financial industry experience developing, documenting, implementing, or validating quantitative models using SAS or other applicable model development software/programming tools
Strong English communication skills, both written and verbal
Ability to distill complex mathematical concepts into actionable results
Strong work ethic; promote and conduct continued development of personal and associate knowledge base and technical skills
Organization skills: Ability to communicate and manage competing organizational priorities effectively
Problem solving skills: Strong problem solving skills
Education: Advanced degree or equivalent experience in Statistics, Econometrics, Operations Research, Actuarial Science, Applied Mathematics, or other applied quantitative science, or equivalent education and related training
Preferred Qualifications:
Master's degree/PhD
Relevant professional designation(s)
Some experience in risk management
Some knowledge/experience of best practices and current regulatory environment
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This role can work remote preferably in Truist footprint
The Client Advocacy (CA) Relationship Manager primary focus is on analysis and reporting.
The role is responsible for collecting, aggregating, reporting, and analyzing client problem data from various sources within expected timeframes. Identify, highlight and communicate client problems to Client Advocacy teammates/leadership and business units for future problem avoidance. To aid in this effort, the Relationship Manager will be responsible for partnering with other Businses Unit Senior Management, Data Analytics, Function and Process Owners, Compliance, Risk and other Client Resolution groups to identify trends and themes from client problem data and define recommendations for additional business reviews that may be used to define root cause and/or business process, procedure or client communication enhancements. The teammate will be responsible for documenting the business responses to complaint themes and drivers and incorporating those into client complaint reporting.
The teammate will represent the Client Advocacy team as a change agent when necessary. This may include, when appropriate, advising teammates of the larger mission of Truist's Mission and Values and support efforts to include timely Client centric remediation, risk reduction and long term root cause resolution with the establishment of appropriate controls.
Teammates will maintain a concentrated effort and expertise in several functional areas and must be versed in related impacts for assigned Business Units. The teammate will remain familiar with standard concepts, practices, procedures and systems within the assigned functional areas to identify related processes which differ in such a manner to cause the client's experience to be inconsistent or
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time
Facilitate or participate in meetings with frontline and back-office teammates, functional area managers, business intelligence teams and Client Advocacy management for assigned functional areas to remain familiar with standard concepts and best practices, current procedures and systems including planned changes/modifications, emerging client and business risks, and opportunities to expand client problem collection, aggregation and reporting.
Provide overviews of analysis in reporting format and frequency deemed appropriate by management. Align analysis efforts with other business and client information, where available, such as revenue/cost benefit analysis, Voice of Client data, client segmentation, and industry standards.
Coordinate with appropriate analysts to focus of analysis, documentation and reporting for assigned Areas of Focus. Collect and provide guidance to analysts on planned changesbased on business requests and historical findings.
Provide oversight of reporting/documentation to ensure alignment with the business program and Policy & Procedure expectations.
Review department and Business Unit requests for additional and enhanced reporting; obtain additional information from requestor, as needed. Manage through completion or assign to appropriate team resource. As part of the follow-through of requested analysis, the teammate will be responsible for capturing the business requirements from the submitter, investigating all viable options to gather the data, and documenting the process used for analysis for future reference.
Manage and track incoming department requests for client problem resolution and process improvement analysis workload.
a. Capture the business requirements from the submitter, investigating all viable options to gather the data, and documenting the process used for analysis for future reference.
b. Develop business approved templates for reporting client problems. Provide overview of analysis in reporting format and frequency deemed appropriate by management.
Provide reporting and analytics support for medium level to highly complex department and Client Advocacy related requests where the business unit is not resourced to complete.
Independently investigate significant data changes which are outside tolerable thresholds
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in a relevant field of work or an equivalent combination of education and work related experience
Four or more years of analytical experience
Working knowledge of spreadsheet and data management reporting tools
Intermediate skills in Microsoft Excel and PowerPoint and basic proficiency in other computer software applications with the ability to multi-task and navigate between multiple systems.
Advanced Microsoft Office skills such as Access, Excel, Visio
Experience writing Business Requirements and/or System Requirements for reporting and report automation
Creative and innovative approach to problem solving
Thorough knowledge of bank operations, systems, compliance and risk management practices.
Excellent communication (verbal and written), presentation and facilitation skills
Strong leadership qualities and excellent interpersonal skills
Creative thinker with excellent conceptual and problem solving abilities
Action oriented and self-disciplined
Demonstrated leadership ability and project management skills
Ability to comprehend, analyze and evaluate data, processes and systems and recommend enhancements
Ability to organize and clearly present verbal and written reports of findings and recommendations. Isolate and analyze significant trends from source data.
Ability to perform multiple tasks in a fluid environment and work both independently and as a team member
Excellent interpersonal and relationship management skills with the ability to influence, interact, and communicate within all levels of the organization including Senior and Executive Leadership
Highly collaborative planning ability
Excellent diplomacy, tact, judgment, and decision-making skills
Demonstrated proficiency in attention to detail with the ability to process information with a high degree of accuracy
Understand the risks of a process, as well as, the process dependencies on other operations or external factors
Ability to quickly learn/acquire all necessary platform applications required to perform the job
Ability to speak fluent English
Preferred Qualifications:
Master's degree in a relevant field of work
Intermediate knowledge of Finance and Banking processes, regulations and regulatory processes
Prior experience in reporting/engagement with Senior and Executive levels of leadership
Strong Knowledge of banking or financial policies and/or regulations
Experience capturing, aggregating, analyzing, and reporting data from multiple disparate sources
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. The Product Manager will work with Sr. Product Managers and the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features. This role is focused on the Consumer Deposit Digital Account Opening experience.
The Product Manager has business goals and is responsible for developing and maintaining a strategic delivery roadmap that supports those business goals. This position must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and conversion. NOTE: In some Agile teams, there may be Product Owners/Managers from both the Business and the Tech side. In that case, the role will remain the same and there is joint accountability for the Agile team's results. In rare instances, where the business cannot provide a resource, a Tech resource could step in to fulfill the responsibilities.
The ideal candidate will have strong experience working with Technology in addition to using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders, experience design and technology teams to prioritize the highest value items for delivery.
Taking a holistic perspective, this position is responsible for defining the vision and experience across all relevant pieces of the ecosystem within their area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.
Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
Work with Readiness to create client and teammate facing content.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Support risk presentations, working with other PM and PO partners on evidence to support recommendations.
Attend Agile ceremonies, as applicable.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Five or more years of banking, financial services, or other relevant work experience
Three or more years of product, analysis, technology, and/or design experience with a strong technical fluency
Three or more years of leading cross functional teams
Equal enthusiasm for high-level strategic planning and tactical daily execution
Experience defining/driving vision of experience programs and/or partnership based programs
Experience defining and delivering large-scale online initiatives
Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
Ability to lead cross-functional teams without formal authority
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Excellent skills in presentation, facilitation, communication, and negotiation
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision
Preferred Qualifications:
Previous experience working as a Product Analyst, Product Manager, or Product Owner for Agile team(s)
Experience working with distributed teams (onshore/offshore)
Certified SAFeR Product Owner/Product Manager (or equivalent)
Previous experience using Adobe Analytics to monitor, evaluate, and improve product performance
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Serve as Engagement Manager of high risk and more complex audit engagements by planning, scoping and developing the test plan, including incorporating the use of data analytics. Effectively allocate resources and individuals in accordance with skills and schedules, to complete assignments within budget.
Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency.
Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders.
Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems.
Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring.
Demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts.
Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures.
Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in accounting, business or related field or equivalent education and related training or experience.
Six to eight years of banking, auditing or other relevant experience related to area of responsibility.
Strong knowledge, ability and expertise in audit and other areas of banking and financial services.
Strong understanding of risk management and process concepts.
Strong analytical, facilitation, and interpersonal skills.
Demonstrated ability to grasp and communicate the underlying concepts in complex information.
Demonstrated ability to identify and communicate root causes of problems.
Demonstrated ability to formulate and communicate solutions based on a synthesis of information.
Strong written, verbal and negotiating skills.
Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products.
Strong project management and advisory skills.
Preferred Qualifications:
Advanced degree.
Possess appropriate professional certification.
Possess knowledge of Truist Audit Services audit software and business specific software.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This position has a hybrid workstyle (4 days in office, effective 10/1/24) and sits in the Truist footprint.
This role is a Senior Product Manager for Enterprise Authentication, focused on delivering brand-defining product and service experiences to Truist clients and partners. The Senior Product Manager will work with the other Product Managers, Product Owners and Agile delivery teams to cultivate and sustain a robust roadmap and backlog of continuous improvement.
The Senior Product Manager is a thought leader amongst the team, with business goals and responsibility for developing and maintaining a strategic delivery roadmap to achieve those goals. In this position, the person must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and adherence to authentication standards.
The ideal candidate will have strong experience working in technologies relevant to the area in which they are assigned, using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery.
Taking a holistic perspective, this position is responsible for defining the vision and experience across all pieces of the relevant ecosystem within the assigned area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.
Be an expert with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business vision across the company.
Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
Partner to set Pricing and ensure billing follows all associated processes and procedures.
Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
Work with Readiness to create client and teammate facing content.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
Attend Agile ceremonies, as applicable.
Mentor other Product Managers on product management practices.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Ten or more years of banking, financial services, or other relevant work experience
Five or more years of product, analysis, technology, and/or design experience
Five or more years of leading cross functional teams
Previous experience working as a Product Manager
Equal enthusiasm for high-level strategic planning and tactical daily execution
Experience defining/driving vision of experience programs and/or partnership based programs
Experience defining and delivering large-scale online initiatives
Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
Ability to lead cross-functional teams without formal authority
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Excellent skills in presentation, facilitation, communication, and negotiation
Experience defining/driving vision of experience programs and/or partnership based programs
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision
Preferred Qualifications:
Master's degree in business, engineering, design, or technology field; banking or financial management education
Experience working with distributed teams (onshore/offshore)
Certified SAFeR Product Owner/Product Manager (or equivalent)
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting: Constantly (More than 50% of the time)
Standing: Frequently (25% - 50% of the time)
Walking: Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Operational Risk Governance and Transformation Officer is primarily responsible for execution of Operational and Model Risk governance processes. This includes policy and procedures, risk metrics, issues monitoring, oversight of transformation initiatives execution, and support of corporate governance processes through results reported to Operational Risk Management Committee, Enterprise Risk Committee and Board Risk Committee.
This position will be 3 days in-office. Effective October 1st, all Truist teammates will be in-office 4 days a week
Office locations:
214 N Tryon, Charlotte, NC
101 North Cherry Street, Winston-Salem, NC
No remote option
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Execute processes providing oversight of Operational and Model Risk Transformation initiatives helping drive quality of risk execution activities. Focus will be on risk program elements (RCSA, Control Testing, Third Party, Model, Change and Products and Services); scope will be dynamic based on execution priorities and progress. Inform and escalate results to the Head of Operational Risk Governance and Transformation for further escalation.
Identify thematic trends in execution deficiencies, root causes and recommendations of remedial actions to inform risk execution activities.
Execute processes and reporting for a highly effective governance function appropriately tailored to Operational and Model Risk. Primary focus will be to manage Operational and Model Risk Operations as well as policy governance activities.
Execute processes that drive ORM reporting to ensure transparency of operational and model risk to Head of Operational Risk Governance and Transformation in support of Chief Risk Officer, Operational Risk Management Committee, other risk committees, senior risk officers, Executive Leadership, Board of Directors, LOB managers, as well as regulatory agencies.
Provide inputs and data to execute the OMRM Risk Taxonomy, Risk Appetite Framework operational risk metrics and Key Risk Indicators.
Provide inputs and data to execute issues management reporting and monitoring for Operational Risk Management issues, driving accountability for timely remediation.
Provide inputs and data to manage OMRM policies, creating expectations and timelines to ensure consistency, adequacy, and Policy and Procedure Management adherence.
Execute ORM Operations processes to support risk program owners and hiring managers with onboarding team members.
Provide targeted feedback in areas of focus to Operational and Model Risk Program Owners based on results of governance activities, track remedial actions, and monitor for sustainable execution under the oversight of the Head of Operational Risk Governance and Transformation. Successfully influence change in a manner consistent with Truist's Purpose, Mission, and Values.
Identifying executional best practices to inform Operational and Model Risk teams.
Proactively identify improvements to policies, procedures, practices, processes, and methodologies to support continuous improvement of risk execution.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in business or related field or equivalent education and related training or experience.
Six years of relevant experience in Risk or Audit functions in a large regional or US financial services firm or commensurate experience as an examiner within the financial services industry.
One to three years of experience or equivalent proficiency in managing people with demonstrated competency in developing, mentoring, and providing feedback.
Excellent time management organizational skills; excellent communication (verbal and written), and presentation and facilitation skills. Excellent interpersonal and relationship management skills with ability to interact and communicate within all levels of organization and within public sector/governmental agencies.
Ability to work strategically and tactically, comfortable seeing and defining the -big picture- while managing details.
Strong business acumen and organizational agility.
Ability to identify and influence change in a manner consistent with Truist's purpose, mission, and values.
Profound sense of ethics and the ability to deal with pressure from constituents.
Proficiency in Microsoft Office including Word, Excel, PowerPoint, and others.
Preferred Qualifications:
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
will be onsite 5 days per week at posted location.
Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures. Well versed in assigned functions, assist in tasks outside normal processes, resolution of issues and communication to leadership and internal partners. May interact with internal/external clients.
job is onsite 5 days per week at posted location
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Perform functions as assigned that may include tasks that require special approvals, processes that effect clients that are large dollar, tasks that require a tight turnaround with high volume, etc.
Perform quality checks / inspections to ensure integrity and accuracy.
Research issues and implement appropriate corrective action.
Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms.
Ensure clear and effective communication with Leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.
Cross train on other functions as assigned to be able to perform when needed.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School diploma or equivalent education and related training.
Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.
Effective problem identification and resolution skills.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to work in a team environment to include across shifts and departments.
Exhibit strong interpersonal skills as well as good verbal and written communication.
One to two years' experience and exhibit knowledge in all the department's functions.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for optimizing profitability of the wholesale loan portfolio by maintaining proper balance between quality, profitability, and compliance in the assigned portfolio. Partner with Line of Business (LOB) segment leadership team to execute credit strategy in line with LOB targets and Truist stated risk tolerance. Leads a credit approval team of Credit Risk Officers/Portfolio Managers that inculcates credit culture through communication, guidance, training and development. Provides a leadership role in modeling behaviors that reflect strong judgment capabilities gained through broad and deep credit experience, constructive partnership and ability to navigate challenges that have potential impact on Truist profitability.
LOCATION:
* Must be able to come into the office 4 days a week (working 1 day remote)*
Please note: To be considered for this role, candidate(s) must be willing to be in the below posted location:
Atlanta, GA
Greensboro, NC
Richmond, VA
Orlando, FL
Charlotte, NC
No Full Remote/Telecommute. No Relocation Assistance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Serve as a risk manager for commercial/wholesale lending or specialty lines of businesses. Promote consistency of Bank's credit culture and lending strategies throughout organization. Responsible for leading the advancement of the organizations risk management culture, framework, and appetite
Lead and manage a team of Credit Risk Officers/Portfolio Managers for small to moderate sized portfolio. Engage in the development of each teammate by providing timely constructive feedback/coaching and regular expectation setting and reinforcement. This includes oversight and inspection of adjudication behaviors and activities, including client selection, risk selection, underwriting exceptions, turn times and general level of engagement
Provide indirect leadership to the LOB and Credit Delivery teams of the assigned portfolio through the delivery of credit training and mentorship of client facing lenders/Relationship Managers
Exercise prudent credit judgment and guidance through individual delegated loan authority
Stay abreast of laws, regulations and risk management techniques to ensure compliance and best practices in risk management. Stay abreast of local and national economic trends and market conditions
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree, or equivalent education and related training
5 years of experience in lending and/or credit experience
Comprehensive financial credit risk and regulatory knowledge
Strong communication and interpersonal skills with demonstrated leadership ability to collaborate across teams and build strong relationships
Preferred Qualifications:
10 years of experience in lending and/or credit experience
Master's degree in business administration, finance, or accounting
RMA - Credit Risk Certification
Strong knowledge/experience with SBA loans
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This position has a hybrid workstyle (4 days in office, effective 10/1/24) and sits in the Truist footprint.
This role is a Senior Product Manager for Enterprise Authentication, focused on delivering brand-defining product and service experiences to Truist clients and partners. The Senior Product Manager will work with the other Product Managers, Product Owners and Agile delivery teams to cultivate and sustain a robust roadmap and backlog of continuous improvement.
The Senior Product Manager is a thought leader amongst the team, with business goals and responsibility for developing and maintaining a strategic delivery roadmap to achieve those goals. In this position, the person must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and adherence to authentication standards.
The ideal candidate will have strong experience working in technologies relevant to the area in which they are assigned, using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery.
Taking a holistic perspective, this position is responsible for defining the vision and experience across all pieces of the relevant ecosystem within the assigned area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.
Be an expert with respect to the competition, industry trends, and changing customer needs. Demonstrate thought leadership and champion the business vision across the company.
Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
Partner to set Pricing and ensure billing follows all associated processes and procedures.
Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
Work with Readiness to create client and teammate facing content.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
Attend Agile ceremonies, as applicable.
Mentor other Product Managers on product management practices.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Ten or more years of banking, financial services, or other relevant work experience
Five or more years of product, analysis, technology, and/or design experience
Five or more years of leading cross functional teams
Previous experience working as a Product Manager
Equal enthusiasm for high-level strategic planning and tactical daily execution
Experience defining/driving vision of experience programs and/or partnership based programs
Experience defining and delivering large-scale online initiatives
Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
Ability to lead cross-functional teams without formal authority
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Excellent skills in presentation, facilitation, communication, and negotiation
Experience defining/driving vision of experience programs and/or partnership based programs
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision
Preferred Qualifications:
Master's degree in business, engineering, design, or technology field; banking or financial management education
Experience working with distributed teams (onshore/offshore)
Certified SAFeR Product Owner/Product Manager (or equivalent)
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting: Constantly (More than 50% of the time)
Standing: Frequently (25% - 50% of the time)
Walking: Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Serve as Engagement Manager of high risk and more complex audit engagements by planning, scoping and developing the test plan, including incorporating the use of data analytics. Effectively allocate resources and individuals in accordance with skills and schedules, to complete assignments within budget.
Set clear quality expectations based on Truist Audit Services standards and analyze/review process documentation to evaluate effectiveness and efficiency.
Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders.
Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems.
Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring.
Demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts.
Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures.
Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in accounting, business or related field or equivalent education and related training or experience.
Six to eight years of banking, auditing or other relevant experience related to area of responsibility.
Strong knowledge, ability and expertise in audit and other areas of banking and financial services.
Strong understanding of risk management and process concepts.
Strong analytical, facilitation, and interpersonal skills.
Demonstrated ability to grasp and communicate the underlying concepts in complex information.
Demonstrated ability to identify and communicate root causes of problems.
Demonstrated ability to formulate and communicate solutions based on a synthesis of information.
Strong written, verbal and negotiating skills.
Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products.
Strong project management and advisory skills.
Preferred Qualifications:
Advanced degree.
Possess appropriate professional certification.
Possess knowledge of Truist Audit Services audit software and business specific software.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for developing and maintaining the technical IT / cyber security capabilities necessary for safeguarding the firm's information systems and applications (software development lifecycle), including every phase of the SDLC and software stack. Design, plan, test and implement phases of cybersecurity technology projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Develop and maintain the technical IT/cyber capabilities including all phases of the software development lifecycle and software stack which includes threat modeling of application designs, static application security testing (SAST), software composition analysis (SCA), dynamic application security testing (DAST), and penetration testing.
Lead efforts related to designing, planning, enhancing, and testing all cybersecurity technologies used throughout the enterprise including base-lining current systems, trend analysis, and capacity planning as required for future systems requirements and new technologies.
Analyze information to determine, recommend, and plan the use of new information security technologies, or modifications to existing equipment and systems that will provide capability for proposed project or work load, efficient operation and effective use of allotted resources.
Lead the implementation of new information security technologies or integration of existing technologies including initial configuration, installation, change management, and operational handoff.
Use sophisticated analytical thought through models, testing, and experience to exercise judgment and identify innovative solutions.
Responsible for technical support of information security technologies providing expert problem analysis and resolution in a timely manner.
Set the team's direction and communicates individual and team priorities and deliverables for the team against expected results.
Make leadership decisions within established policies, procedures, and established objectives.
Leads complex and visible projects with moderate to high risk and complexity.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree and six to eight years of experience in systems engineering or administration or an equivalent combination of education and work experience
Deep specialized and/or broad functional knowledge in applied enterprise information security technologies including but not limited to firewalls, intrusion detection/prevention systems, network operating systems, identity management, database activity monitoring, encryption, content filtering, and Mainframe security
Previous experience in leading complex IT projects
Preferred Qualifications:
Master's degree or MBA and ten years of experience or an equivalent combination of education and work experience
CISSP Certification Banking or financial services experience
Other security certifications (e.g. CCNA Security, GSEC, GCED, GPPA, etc.)
4.Other technical Certifications (e.g. CCNA, RHCE, MCSE, etc.)
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
will be onsite 5 days per week at posted location.
Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures. Well versed in assigned functions, assist in tasks outside normal processes, resolution of issues and communication to leadership and internal partners. May interact with internal/external clients.
job is onsite 5 days per week at posted location
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Perform functions as assigned that may include tasks that require special approvals, processes that effect clients that are large dollar, tasks that require a tight turnaround with high volume, etc.
Perform quality checks / inspections to ensure integrity and accuracy.
Research issues and implement appropriate corrective action.
Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms.
Ensure clear and effective communication with Leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.
Cross train on other functions as assigned to be able to perform when needed.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School diploma or equivalent education and related training.
Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.
Effective problem identification and resolution skills.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to work in a team environment to include across shifts and departments.
Exhibit strong interpersonal skills as well as good verbal and written communication.
One to two years' experience and exhibit knowledge in all the department's functions.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for optimizing profitability of the wholesale loan portfolio by maintaining proper balance between quality, profitability, and compliance in the assigned portfolio. Partner with Line of Business (LOB) segment leadership team to execute credit strategy in line with LOB targets and Truist stated risk tolerance. Leads a credit approval team of Credit Risk Officers/Portfolio Managers that inculcates credit culture through communication, guidance, training and development. Provides a leadership role in modeling behaviors that reflect strong judgment capabilities gained through broad and deep credit experience, constructive partnership and ability to navigate challenges that have potential impact on Truist profitability.
LOCATION:
* Must be able to come into the office 4 days a week (working 1 day remote)*
Please note: To be considered for this role, candidate(s) must be willing to be in the below posted location:
Atlanta, GA
Greensboro, NC
Richmond, VA
Orlando, FL
Charlotte, NC
No Full Remote/Telecommute. No Relocation Assistance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Serve as a risk manager for commercial/wholesale lending or specialty lines of businesses. Promote consistency of Bank's credit culture and lending strategies throughout organization. Responsible for leading the advancement of the organizations risk management culture, framework, and appetite
Lead and manage a team of Credit Risk Officers/Portfolio Managers for small to moderate sized portfolio. Engage in the development of each teammate by providing timely constructive feedback/coaching and regular expectation setting and reinforcement. This includes oversight and inspection of adjudication behaviors and activities, including client selection, risk selection, underwriting exceptions, turn times and general level of engagement
Provide indirect leadership to the LOB and Credit Delivery teams of the assigned portfolio through the delivery of credit training and mentorship of client facing lenders/Relationship Managers
Exercise prudent credit judgment and guidance through individual delegated loan authority
Stay abreast of laws, regulations and risk management techniques to ensure compliance and best practices in risk management. Stay abreast of local and national economic trends and market conditions
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree, or equivalent education and related training
5 years of experience in lending and/or credit experience
Comprehensive financial credit risk and regulatory knowledge
Strong communication and interpersonal skills with demonstrated leadership ability to collaborate across teams and build strong relationships
Preferred Qualifications:
10 years of experience in lending and/or credit experience
Master's degree in business administration, finance, or accounting
RMA - Credit Risk Certification
Strong knowledge/experience with SBA loans
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)