Company Detail

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

• Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1488312BR

Title: Pharmacy Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 6985 S FLORIDA AVE,LAKELAND,FL,33813

Full District Office Address: 6985 S FLORIDA AVE,LAKELAND,FL,33813-03318-05327-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05327-LAKELAND FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1488094BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 6210 LAKELAND HIGHLANDS RD,LAKELAND,FL,33813

Full District Office Address: 6210 LAKELAND HIGHLANDS RD,LAKELAND,FL,33813-03844-05979-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05979-LAKELAND FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1488048BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 606 S CUMBERLAND ST,LEBANON,TN,37087

Full District Office Address: 606 S CUMBERLAND ST,LEBANON,TN,37087-04108-12513-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 12513-LEBANON TN

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an -earn while you learn- Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1488216BR

Title: Pharmacy Technician / Pharm Tech Apprenticeship

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 9110 LIBERTY RD,RANDALLSTOWN,MD,21133

Full District Office Address: 9110 LIBERTY RD,RANDALLSTOWN,MD,21133-03522-06265-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 06265-RANDALLSTOWN MD

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487988BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 101 SMITH CHURCH RD,ROANOKE RAPIDS,NC,27870

Full District Office Address: 101 SMITH CHURCH RD,ROANOKE RAPIDS,NC,27870-04941-07475-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 07475-ROANOKE RAPIDS NC

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

• Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

• Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

• Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

• Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

• Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

• At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

• Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

• Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

• Accountable for completion of non-clinical patient calls.

• Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

• Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

• Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

• Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

• Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

• Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

• Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

• Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

• Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

• Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

• Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

• Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

• Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

• Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

• Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

• Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

• Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

• Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Job ID: 1488211BR

Title: Pharmacy Operations Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 395 N HIGHWAY 52,MONCKS CORNER,SC,29461-03919-10257-S

Full District Office Address: 395 N HIGHWAY 52,MONCKS CORNER,SC,29461-03919-10257-S

External Basic Qualifications:

• High School Diploma, GED, or equivalent.

• PTCB or ExCPT certification (except in Puerto Rico).

• Has one year of work experience as a pharmacy technician in a retail or hospital setting.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Previous people management/ leadership experience.

• Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 10257-MONCKS CORNER SC

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1488028BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2615 BRICE RD,REYNOLDSBURG,OH,43068

Full District Office Address: 2615 BRICE RD,REYNOLDSBURG,OH,43068-03420-09193-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09193-REYNOLDSBURG OH

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

• Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

• Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

• Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

• Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

• Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

• At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

• Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

• Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

• Accountable for completion of non-clinical patient calls.

• Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

• Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

• Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

• Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

• Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

• Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

• Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

• Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

• Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

• Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

• Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

• Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

• Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

• Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

• Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

• Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

• Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

• Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Job ID: 1487751BR

Title: Pharmacy Operations Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 26800 JOHN R RD,MADISON HEIGHTS,MI,48071-03621-04691-S

Full District Office Address: 26800 JOHN R RD,MADISON HEIGHTS,MI,48071-03621-04691-S

External Basic Qualifications:

• High School Diploma, GED, or equivalent.

• PTCB or ExCPT certification (except in Puerto Rico).

• Has one year of work experience as a pharmacy technician in a retail or hospital setting.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Previous people management/ leadership experience.

• Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 04691-MADISON HEIGHTS MI

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1488093BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 3432 EDWARDS MILL RD,RALEIGH,NC,27612

Full District Office Address: 3432 EDWARDS MILL RD,RALEIGH,NC,27612-05360-19403-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 19403-RALEIGH NC

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.

Job Responsibilities:

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.

Operations

• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications, as required.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Collaborates with Store Manager to define and develop new strategic business opportunities.

• Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity

• Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.

• Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines

• Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.

• Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)

People & Performance Management

• Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.

• Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.

• Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.

• Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.

Training & Personal Development

• Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.

• Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.

• Completes education credits and training, including learning modules, as required by the Company

• Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.

Communications

• Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

Business Performance Management

• Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.

Business Planning

• Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community

Job ID: 1487977BR

Title: Pharmacy Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1500 BRIDGE ST,CHARLEVOIX,MI,49720-09763-12508-S

Full District Office Address: 1500 BRIDGE ST,CHARLEVOIX,MI,49720-09763-12508-S

External Basic Qualifications:

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Preferred Qualifications:

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.

• At least 6 months pharmacy experience with Walgreen Co.

• An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)

An Equal Opportunity Employer, including disability/veterans

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $124,384 - $171,142. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 12508-CHARLEVOIX MI

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1488169BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 5000 MURFREESBORO RD,LA VERGNE,TN,37086

Full District Office Address: 5000 MURFREESBORO RD,LA VERGNE,TN,37086-02705-06039-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 06039-LA VERGNE TN

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

• Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

• Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

• Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

Operations

• Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

• Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

• At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

• Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

• Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

• Accountable for completion of non-clinical patient calls.

• Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

• Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

• Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

• Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

• Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

• Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

• Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

People & Performance Management

• Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

• Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

• Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

• Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

• Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Training & Personal Development

• Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

• Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

• Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

• Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

Communication

• Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

• Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

Job ID: 1483869BR

Title: Pharmacy Operations Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 3093 CLEVELAND AVE,COLUMBUS,OH,43224-03684-07113-S

Full District Office Address: 3093 CLEVELAND AVE,COLUMBUS,OH,43224-03684-07113-S

External Basic Qualifications:

• High School Diploma, GED, or equivalent.

• PTCB or ExCPT certification (except in Puerto Rico).

• Has one year of work experience as a pharmacy technician in a retail or hospital setting.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Previous people management/ leadership experience.

• Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 07113-COLUMBUS OH

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an -earn while you learn- Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1485235BR

Title: Pharmacy Technician / Pharm Tech Apprenticeship

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2985 CROOKS RD,ROCHESTER HILLS,MI,48309

Full District Office Address: 2985 CROOKS RD,ROCHESTER HILLS,MI,48309-03663-07888-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 07888-ROCHESTER HILLS MI

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Reports any information that poses risk to the best interest of the Company. Researches, provides guidance and direction on matters requiring examination. Responsible for developing, recommending, and implementing programs, procedures, techniques, and equipment which will ensure the safety, security, profitability, and resiliency of our customers, team members, locations, and assets. Utilizes knowledge and understanding of store operations that may directly or indirectly affect Asset Protection goals and objectives. Directly manages assigned team members/contracted security professionals. Establishes and maintains partnerships with leadership within the unique APS geographic territory of responsibility.

Able to work weekdays and weekends. Able to be flexible and adapt to business needs.

Job Responsibilities:

• Applies knowledge of federal, state, and local laws as they relate to the rights of team members and non-employees.

• Proactively identifies and reports on potential and actual exposure to loss of Company assets. Develops means to minimize risk, ensure compliance to Company policy and provide guidance to store personnel on detecting and preventing loss.

• Establishes and maintains communication avenues with Store and District Management, the Asset Protection Solutions (APS) department, key Company stakeholders, and outside agencies to ensure that established Asset Protection goals and objectives are being met to minimize loss of profits and achieve comprehensive loss targets.

• Manages third party contracted guard force to ensure training on and adherence to policy and procedures. This includes, but is not limited to, developing and implementing post orders, training, and scheduling.

• Communicates and coordinates with the Asset Protection Solutions department including the Asset Protection Managers, Operations Loss Prevention, and other APS staff to reduce shrink and minimize risk in our stores and corporate facilities. Maintains regular communications with Pharmacy and Retail Operations, and other Corporate Departments to foster cooperative efforts to prevent or minimize profit loss, to include regular discussions, presentations, training, and reports.

• Reviews budget-to-plan and performs financial analysis of asset protection programs across the enterprise in order to recommend and implement cost savings initiatives.

• Provides guidance and programmatic oversight to other team members, including but not limited to, APS team members in the field.

• Ensures store security objectives are consistently applied based on location needs.

• Where applicable, develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

• Develops and maintains comprehensive knowledge of Pharmacy and Retail Operations policies & procedures, and auditing standards. Maintains an awareness of research of developments in the Asset Protection field that relate to job responsibilities. Conducts testing of new solutions and leads cross-functional teams to ensure implementation is completed and within budgets.

• Collaborates with accounts payable, store managers and within APS to ensure payments are made to vendors within set time frames.

• Analyzes and distributes Area and District specific data to the field. Reviews data exceptions to support strategy implementation aligned with operational goals and objectives.

• Supports all business units within the geographic territory of responsibility and provides the designated service level agreements established to drive APS consistency and awareness around safety, security, profitability, and resiliency.

• Manages a robust case load that includes travel, training, meeting attendance, and other incremental support of the organization.

• Manages day-to-day activities of a group of employees. Assigns, monitors and reviews progress and accuracy of work, direct efforts and provide technical guidance on more complex issues. Oversees and initiates the hiring, firing, and performance review processes.

• Provides management to the team to meet objectives, improve processes and improve stakeholder's satisfaction. Erroneous decisions or failure to achieve results may add to costs and may impact the short-term goals of the department/company.

About Walgreens and WBA :

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

"An Equal Opportunity Employer, including disability/veterans".

Job ID: 1480418BR

Title: Manager Asset Protection Solutions

Company Indicator: Walgreens

Employment Type:

Job Function: Retail

Full Store Address: 262 CHAPMAN BLVD,STE 108,NEWARK,DE 19702

Full District Office Address: 260 CHAPMAN BLVD,STE 108,NEWARK,DE,19702-00000-01401-1

External Basic Qualifications:

• Bachelor's Degree and at least 2 years of loss prevention/asset protection, safety and/or retail operations experience OR High School Diploma/GED and at least 4 years of loss prevention/asset protection, safety and/or retail operations experience.

• At least 1 year of experience analyzing, evaluating, and/or presenting information to support teams.

• Experience with business, financial and/or data analysis.

• Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).

• Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).

• Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

• Experience handling confidential information (for example: HIPPA, PCI, Waste, Fraud, and Abuse documentation and records.

• Experience using time management skills such as prioritizing/organizing and tracking details and meeting strict deadlines of multiple projects with varying completion dates.

• Willing and able to work a flexible schedule to meet business needs.

Preferred Qualifications:

• Bachelor's Degree

• Certification in Wicklander-Zulawski, and LPC/CFI designation.

• At least 3 years of experience operating asset protection systems and facility equipment.

• At least 1 year of cross functional team leadership experience.

• Great communication skills

Able to work weekdays and weekends. Able to be flexible and adapt to business needs.

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

• Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

• Accountable for improving on overall customer service metrics.

Operations

• Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.

• Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.

• Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.

• Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.

• Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.

• Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.

• Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.

• Ensures team members have a working knowledge of all computer and technology systems and software.

• Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

• Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.

• Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management

• Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.

• Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.

• Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management

• Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.

• Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.

• Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.

• Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

• Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development

• Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.

• Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.

• Obtains and maintains valid pharmacy technician license as required by state.

Communications

• Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.

• Assists Store Manager in planning and communicating the company and store strategy.

Job ID: 1467998BR

Title: Emerging Store Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 6970 OLD CANTON RD,RIDGELAND,MS,39157-01229-05655-S

Full District Office Address: 6970 OLD CANTON RD,RIDGELAND,MS,39157-01229-05655-S

External Basic Qualifications:

• Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).

• Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.

• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Willingness to work flexible schedule including extended days, evenings, and weekend hours.

• Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.

• Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications:

• Bachelor's Degree .

• Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.

• External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $43,000 - $68,850. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05655-RIDGELAND MS

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487747BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1525 US HIGHWAY 31 S,MANISTEE,MI,49660

Full District Office Address: 1525 US HIGHWAY 31 S,MANISTEE,MI,49660-02200-11310-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 11310-MANISTEE MI

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487811BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 4577 MAIN ST,SHALLOTTE,NC,28470

Full District Office Address: 4577 MAIN ST,SHALLOTTE,NC,28470-04447-01051-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 01051-SHALLOTTE NC

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487711BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 301 W MAIN ST,WATERTOWN,WI,53094

Full District Office Address: 301 W MAIN ST,WATERTOWN,WI,53094-07629-05136-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05136-WATERTOWN WI

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

• Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1487046BR

Title: Pharmacy Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 4535 HUNTER LN,BYRNES MILL,MO,63051

Full District Office Address: 4535 HUNTER LN,BYRNES MILL,MO,63051-02042-05666-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05666-BYRNES MILL MO

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487185BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 819 W MAIN ST,JACKSONVILLE,AR,72076

Full District Office Address: 819 W MAIN ST,JACKSONVILLE,AR,72076-04435-02364-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 02364-JACKSONVILLE AR

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Objectives

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance patient experience.

Job Responsibilities/Tasks

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.

Operations

• Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications when

• necessitated by workload.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.

• Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and participates in 3rd-party audit.

• Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.

• Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.

• Develops and maintains good connections with local medical community including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines.

People & Performance Management

• Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.

• Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Training & Personal Development

• Maintains current knowledge and required licensing/credentialing/certification as

• established by federal and state regulations to provide such clinical services.

• Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.

• Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.

• Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.

Communications

• Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Job ID: 1487354BR

Title: Pharmacist (Full or Part Time)

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2300 GRAND CENTRAL AVE,VIENNA,WV,26105-01347-19614-S

Full District Office Address: 2300 GRAND CENTRAL AVE,VIENNA,WV,26105-01347-19614-S

External Basic Qualifications:

• BS in Pharmacy or Pharmacist Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

Preferred Qualifications:

• At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $52.00 per hour - $74.80 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 19614-VIENNA WV

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487074BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 18665 BISCAYNE BLVD,AVENTURA,FL,33180

Full District Office Address: 18665 BISCAYNE BLVD,AVENTURA,FL,33180-02918-04955-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Overnight

Store: 04955-AVENTURA FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487084BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 6730 US HIGHWAY 98 N,LAKELAND,FL,33809

Full District Office Address: 6730 US HIGHWAY 98 N,LAKELAND,FL,33809-03284-05854-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Overnight

Store: 05854-LAKELAND FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an -earn while you learn- Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1487086BR

Title: Pharmacy Technician / Pharm Tech Apprenticeship

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2700 LINCOLN DR,ROSEVILLE,MN,55113

Full District Office Address: 2700 LINCOLN DR,ROSEVILLE,MN,55113-01333-15560-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 15560-ROSEVILLE MN

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.

Job Responsibilities:

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.

Operations

• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications, as required.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Collaborates with Store Manager to define and develop new strategic business opportunities.

• Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity

• Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.

• Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines

• Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.

• Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)

People & Performance Management

• Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.

• Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.

• Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.

• Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.

Training & Personal Development

• Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.

• Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.

• Completes education credits and training, including learning modules, as required by the Company

• Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.

Communications

• Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

Business Performance Management

• Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.

Business Planning

• Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community

Job ID: 1487867BR

Title: Pharmacy Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 709 N GREEN BAY RD,WAUKEGAN,IL,60085-02235-03750-S

Full District Office Address: 709 N GREEN BAY RD,WAUKEGAN,IL,60085-02235-03750-S

External Basic Qualifications:

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Preferred Qualifications:

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.

• At least 6 months pharmacy experience with Walgreen Co.

• An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)

An Equal Opportunity Employer, including disability/veterans

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $124,384 - $171,142. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 03750-WAUKEGAN IL

Job Detail

• Company:
  Walgreens