Company Detail

Job Description

Job Description:

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

• Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

• Accountable for improving on overall customer service metrics.

Operations

• Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.

• Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.

• Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.

• Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.

• Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.

• Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.

• Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.

• Ensures team members have a working knowledge of all computer and technology systems and software.

• Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

• Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.

• Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management

• Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.

• Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.

• Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management

• Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.

• Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.

• Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.

• Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

• Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development

• Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.

• Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.

• Obtains and maintains valid pharmacy technician license as required by state.

Communications

• Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.

• Assists Store Manager in planning and communicating the company and store strategy.

Job ID: 1487507BR

Title: Emerging Store Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 20 BUFORD RD,NORTH CHESTERFIELD,VA,23235-05202-04250-S

Full District Office Address: 20 BUFORD RD,NORTH CHESTERFIELD,VA,23235-05202-04250-S

External Basic Qualifications:

• Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).

• Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.

• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Willingness to work flexible schedule including extended days, evenings, and weekend hours.

• Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.

• Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications:

• Bachelor's Degree .

• Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.

• External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $43,000 - $68,850. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or Except certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Job Responsibilities

• Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (example greeting, eye contact, courtesy, etc) and Walgreens service traits (for example, offering help proactively, identifying needs, servicing until satisfied, etc)

• Develops strong relationships with most valuable customers.

• Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co Pharmacy Code of Conduct.

• Responsible for holding store keys to open and close without management as necessary.

• Maintains accurate inventory counts; maintains the accuracy of on hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. Completes resets and revisions.

• Responsible for basic department pricing and making daily price changes, ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and or regulatory compliance programs are completed accurately and within the required timeframe.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Supports execution of Pickup program.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Reports disciplinary issues and customer complaints to management.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.

• Assists pharmacists in scheduling and maintaining workflow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged good involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

• Training & Personal Development

• Earns and maintains PTCB or ExCPT certification through the designated training program and/or state required certification or registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician.

• Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

About Walgreens and WBA

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide."

Job ID: 1487065BR

Title: Certified Pharmacy Technician Lead

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1625 TAYLOR RD,PORT ORANGE,FL,32128

Full District Office Address: 1625 TAYLOR RD,PORT ORANGE,FL,32128-06925-01004-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB or ExCPT certification

Shift: Various

Store: 01004-PORT ORANGE FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487421BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 15507 STONEYBROOK WEST PKWY,WINTER GARDEN,FL,34787

Full District Office Address: 15507 STONEYBROOK WEST PKWY,WINTER GARDEN,FL,34787-04734-07385-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 07385-WINTER GARDEN FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487927BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1732 WASHINGTON ST N,TWIN FALLS,ID,83301

Full District Office Address: 1732 WASHINGTON ST N,TWIN FALLS,ID,83301-05564-12286-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 12286-TWIN FALLS ID

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.

• Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.

• Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.

• In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.

Customer Experience

• Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.

• Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.

• Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.

• Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.

• Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.

• Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.

• Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.

• Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area.

• Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.

• Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.

• Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.

• Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.

• Supports keeping all counters and shelves clean and well merchandised.

• Knowledgeable of all store systems and equipment.

• Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.

• In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes any additional activities and other tasks as assigned.

Training & Personal Development

• Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.

• Obtains and maintains a valid pharmacy license/certification as required by the state.

Communications

• Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.

Job ID: 1487223BR

Title: Inventory Specialist

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 19 MARROWS RD,NEWARK,DE,19713

Full District Office Address: 19 MARROWS RD,NEWARK,DE,19713-03701-11066-S

External Basic Qualifications:

• One year of prior retail work experience with knowledge.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Must have a willingness to work a flexible schedule, including evening and weekend hours.

• Demonstrated attention to detail and ability to multi-task and manage execution.

• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

Preferred Qualifications:

• Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.

• Prefer to have prior work experience with Walgreens, with an evaluation on file.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11066-NEWARK DE

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.

• Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.

• Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.

• In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.

Customer Experience

• Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.

• Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.

• Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.

• Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.

• Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.

• Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.

• Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.

• Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area.

• Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.

• Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.

• Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.

• Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.

• Supports keeping all counters and shelves clean and well merchandised.

• Knowledgeable of all store systems and equipment.

• Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.

• In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes any additional activities and other tasks as assigned.

Training & Personal Development

• Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.

• Obtains and maintains a valid pharmacy license/certification as required by the state.

Communications

• Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.

Job ID: 1487308BR

Title: Inventory Specialist

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 4351 W SAMPLE RD,COCONUT CREEK,FL,33073

Full District Office Address: 4351 W SAMPLE RD,COCONUT CREEK,FL,33073-03478-06772-S

External Basic Qualifications:

• One year of prior retail work experience with knowledge.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Must have a willingness to work a flexible schedule, including evening and weekend hours.

• Demonstrated attention to detail and ability to multi-task and manage execution.

• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

Preferred Qualifications:

• Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.

• Prefer to have prior work experience with Walgreens, with an evaluation on file.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 06772-COCONUT CREEK FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487129BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 4400 S CLAIBORNE AVE,NEW ORLEANS,LA,70125

Full District Office Address: 4400 S CLAIBORNE AVE,NEW ORLEANS,LA,70125-05106-04451-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 04451-NEW ORLEANS LA

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487456BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 391 TAMIAMI TRL S,VENICE,FL,34285

Full District Office Address: 391 TAMIAMI TRL S,VENICE,FL,34285-02423-11487-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 11487-VENICE FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

• Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

• Accountable for improving on overall customer service metrics.

Operations

• Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.

• Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.

• Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.

• Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.

• Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.

• Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.

• Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.

• Ensures team members have a working knowledge of all computer and technology systems and software.

• Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

• Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.

• Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management

• Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.

• Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.

• Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management

• Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.

• Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.

• Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.

• Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

• Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development

• Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.

• Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.

• Obtains and maintains valid pharmacy technician license as required by state.

Communications

• Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.

• Assists Store Manager in planning and communicating the company and store strategy.

Job ID: 1487219BR

Title: Emerging Store Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1028 S ELMHURST RD,MOUNT PROSPECT,IL,60056-04240-00209-S

Full District Office Address: 1028 S ELMHURST RD,MOUNT PROSPECT,IL,60056-04240-00209-S

External Basic Qualifications:

• Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).

• Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.

• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Willingness to work flexible schedule including extended days, evenings, and weekend hours.

• Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.

• Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications:

• Bachelor's Degree .

• Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.

• External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $43,000 - $68,850. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 00209-MOUNT PROSPECT IL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487202BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 3003 FAYETTEVILLE RD,LUMBERTON,NC,28358

Full District Office Address: 3003 FAYETTEVILLE RD,LUMBERTON,NC,28358-02781-01056-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 01056-LUMBERTON NC

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487108BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 955 S WINTER PARK DR,CASSELBERRY,FL,32707

Full District Office Address: 955 S WINTER PARK DR,CASSELBERRY,FL,32707-05437-05399-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05399-CASSELBERRY FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an -earn while you learn- Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1487363BR

Title: Pharmacy Technician / Pharm Tech Apprenticeship

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 101 LILY CACHE LN,BOLINGBROOK,IL,60440

Full District Office Address: 101 LILY CACHE LN,BOLINGBROOK,IL,60440-04895-04948-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 04948-BOLINGBROOK IL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487291BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 5285 US HIGHWAY 1,VERO BEACH,FL,32967

Full District Office Address: 5285 US HIGHWAY 1,VERO BEACH,FL,32967-07601-11737-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 11737-VERO BEACH FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487652BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 500 E CHICAGO ST,COLDWATER,MI,49036

Full District Office Address: 500 E CHICAGO ST,COLDWATER,MI,49036-02042-06092-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 06092-COLDWATER MI

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Objectives

Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.

Job Responsibilities/Tasks

Customer Experience

• Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.

• Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary

• Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.

• Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.

• Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.

• Engages with omni-channel solutions to enhance customer engagement/experience.

• Locates products in other stores or online if unavailable in the store.

Operations

• Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.

• Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.

• Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.

• Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.

• Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.

• Implements company asset protection procedures to identify and minimize profit loss.

• Processes sales for customers and/or employee purchases on cash register.

• Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.

• Has working knowledge of store systems and store equipment.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments as assigned.

Training & Personal Development

• Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.

• Maintains knowledge of competition, new product/brand launches, and overall industry trends

• Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.

• Attends training and completes e-learning modules requested by Manager or assigned by Corporate.

• Maintains professional appearance and image in compliance with company guidelines at all times.

• Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.

• Works collaboratively with Store Leadership to review goals and maintain product knowledge.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Job ID: 1487272BR

Title: Beauty and Wellness Consultant

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 309 W SAINT CHARLES RD,LOMBARD,IL,60148

Full District Office Address: 309 W SAINT CHARLES RD,LOMBARD,IL,60148-02234-09217-S

External Basic Qualifications:

• High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care

• Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary

• Knowledge of products and brands in order to engage and meet the needs of the customer.

• Experience building and maintaining relationships within a team.

• Basic level PC/tablet skills.

• Requires willingness to work flexible schedule including evenings, weekends, and holidays.

• Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.

• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.

• Experience demonstrating makeup application and providing makeovers to customers.

• Experiencing selling Prestige brands.

• Degree from Beauty School.

• Experience with another retailer in the form of an Externship.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09217-LOMBARD IL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487234BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1445 S MAIN ST,OTTAWA,KS,66067

Full District Office Address: 1445 S MAIN ST,OTTAWA,KS,66067-03528-09376-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09376-OTTAWA KS

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Objectives

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance patient experience.

Job Responsibilities/Tasks

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.

Operations

• Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications when

• necessitated by workload.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.

• Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and participates in 3rd-party audit.

• Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.

• Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.

• Develops and maintains good connections with local medical community including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines.

People & Performance Management

• Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.

• Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Training & Personal Development

• Maintains current knowledge and required licensing/credentialing/certification as

• established by federal and state regulations to provide such clinical services.

• Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.

• Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.

• Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.

Communications

• Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Job ID: 1486959BR

Title: Pharmacist (Full or Part Time)

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1802 GALVIN RD S,BELLEVUE,NE,68005-03813-03694-S

Full District Office Address: 1802 GALVIN RD S,BELLEVUE,NE,68005-03813-03694-S

External Basic Qualifications:

• BS in Pharmacy or Pharmacist Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

Preferred Qualifications:

• At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $52.00 per hour - $74.80 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 03694-BELLEVUE NE

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Responsible for learning Walgreens' operations and ways of working to lead -one-box- (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan.

• Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store.

• Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey.

Training & Personal Development

• Complete rigorous, accelerated program including all certifications needed for the Store Manager role.

• Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned.

• Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations.

• Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.

• Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software.

• Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state).

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

• Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

• Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics.

Operations

• Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.

• Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits.

• Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise.

• Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.

• Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners.

• Completes special assignments and other tasks as assigned, including assisting team members as needed.

Business Performance Management

• Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs.

• Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.

• Reviews and analyzes asset protection data and develops action plans to reduce loss.

• Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager.

• Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy.

Business Planning

• Works with Store Manager to understand key inventory metrics and processes.

• Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review.

People & Performance Management

• Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures.

• Learns how to effectively use Walgreens' HR and people management systems to supervise team members.

• Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary.

• Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members.

• Supports Store Manager in leveraging the team's strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces.

Communications

• Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members.

• Assists Store Manager and/or District Manager in planning and attending community events.

• Gains experience facilitating team member discussions around key operational and engagement metrics.

Job ID: 1487090BR

Title: Store Manager Unassigned

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 12750 JEFFERSON AVE,NEWPORT NEWS,VA,23602-04318-06923-S

Full District Office Address: 12750 JEFFERSON AVE,NEWPORT NEWS,VA,23602-04318-06923-S

External Basic Qualifications:

• Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.

• Must be fluent in reading, writing, and speaking English (Except in Puerto Rico)

• Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.

• Willingness to accept assignment into a Store Manager position, if an assignment is offered.

• Willingness to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications:

• PTCB Certification.

• Bachelor's Degree.

• Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $23.08 per hour - $43.07 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487069BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 6665 HIGHWAY 85,RIVERDALE,GA,30274

Full District Office Address: 6665 HIGHWAY 85,RIVERDALE,GA,30274-02346-11758-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 11758-RIVERDALE GA

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487891BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 5033 VERNON AVE S,EDINA,MN,55436

Full District Office Address: 5033 VERNON AVE S,EDINA,MN,55436-02102-13753-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 13753-EDINA MN

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.

• Operates pharmacy systems to obtain patient prescription status.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Has working knowledge of store systems and store equipment.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487613BR

Title: Pharmacy Cashier

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1828 TEXOMA PKWY,SHERMAN,TX,75090

Full District Office Address: 1828 TEXOMA PKWY,SHERMAN,TX,75090-02616-09104-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English.

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09104-SHERMAN TX

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1487915BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 2730 SHAFFER RD,ATWATER,CA,95301

Full District Office Address: 2730 SHAFFER RD,ATWATER,CA,95301-02225-06718-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 06718-ATWATER CA

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487277BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens Boots Alliance

Employment Type: Part-time

Job Function: Retail

Full Store Address: 600 J CLYDE MORRIS BLVD,NEWPORT NEWS,VA,23601

Full District Office Address: 600 J CLYDE MORRIS BLVD,NEWPORT NEWS,VA,23601-01820-05175-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05175-NEWPORT NEWS VA

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an -earn while you learn- Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1487314BR

Title: Pharmacy Technician / Pharm Tech Apprenticeship

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 5006 N BROADWAY ST,KNOXVILLE,TN,37918

Full District Office Address: 5006 N BROADWAY ST,KNOXVILLE,TN,37918-02340-05373-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05373-KNOXVILLE TN

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1487055BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 4299 WINSTON AVE,COVINGTON,KY,41015

Full District Office Address: 4299 WINSTON AVE,COVINGTON,KY,41015-01709-13055-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 13055-COVINGTON KY

Job Detail

• Company:
  Walgreens