Company Detail

Job Description

Job Description:

Responsible for the accurate billing and collection of third party and patient payments for products and services rendered.

Job Responsibilities (listed in order of importance and/or time spent)

• Submit timely, accurate invoices to payer for products and services provided.

• Correctly determine quantities and prices for products and services billed.

• Verify services and products are correctly authorized and required documentation is on file.

• Ensure all Medicare documentation is received from the medical provider and submitted to Danville.

• Review reports to maximize generic substitution opportunities.

• Manage and collect patient balances prior to prescription dispensing, or in accordance with company policy.

• Ensure all required documentation for billing is completed and accurate prior to claim submission (i.e., medical claims billing).

• Process reimbursement checks/payment in accordance with policy.

• Review price modify logs and ensure there are corresponding SDL (submit direct link) claims.

• Review, research and resolve all third party chargebacks in a timely manner.

• Assist with any third party audits, in accordance with company policy.

• Process and file all SDL (submit direct link) claims in accordance with company policy.

• Processing of prescription exceptions including prior authorizations, triaging of referrals to other Walgreens locations, and proactively identifying copay assistance opportunities.

• Responsible for proactive communication to patients and providers regarding referral/prescription status.

• Responsible for maintaining a deep understanding of and assisting patients with assistance programs enrollment, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians and third party payers.

• Maintains subject matter expertise pertaining to all external billing practices including but not limited to third party adjudications, prior authorization, and patient financial assistance programs in order to coach pharmacy technicians and other support staff.

Job ID: 1483341BR

Title: Specialty Billing Technician

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1301 2ND AVE SW,LARGO,FL,33770

Full District Office Address: 1301 2ND AVE SW,LARGO,FL,33770-03120-13630-S

External Basic Qualifications:

• High School Diploma or equivalent.

• Pharmacy Technician license, in states where required.

• Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.

• Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits.

• Experience entering data into databases (e.g., MS Excel).

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 13630-LARGO FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Objectives

Manages the operation of a Walgreen store.

Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities/Tasks

Customer Experience

• Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.

• Greets customers and clinic patients, and offers assistance with products and services.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Resolves customer complaints and helps respond to customers' special needs.

Operations

• Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.

• Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.

• Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.

• Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.

• Supervises receiving, stocking, pricing, returning, and transferring of merchandise.

• Ensures execution of District Manager operational feedback.

• Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.

• Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.

• Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.

• Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Daily Planning and Execution

• Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.

Business Performance Management

• Analyzes financial and performance data; develops action plans to increase sales and control costs.

• Reviews KPIs daily and prepare to discuss with district management.

• Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.

• Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.

• Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.

Business Planning

• Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.

• Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.

People and Performance Management

• Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.

• Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.

• Makes hiring, promotion and termination decisions.

• Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.

• Develops employee performance plans and follows up according to deadlines.

• Monitors and approves team member compensation.

• Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.

• Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members

• Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.

Training and Personal Development

• Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.

• Follows performance improvement plans offered by District Manager.

• Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).

• Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.

Communications

• Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.

• Conducts community outreach (e.g., speaks with members of community, physicians in area).

• Assists District Manager in planning and attending community events.

Job ID: 1480807BR

Title: Store Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 5690 E STATE ST,ROCKFORD,IL,61108-02425-07069-S

Full District Office Address: 5690 E STATE ST,ROCKFORD,IL,61108-02425-07069-S

External Basic Qualifications:

• Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.

• Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible given state law requirements, no later than 12 months from Store Manager position start date.

• Willingness to work flexible schedule including extended days, evenings, and weekend hours.

Preferred Qualifications:

• Bachelor's Degree.

• PTCB or ExCPT Certification.

• Three years retail management experience, including supervising others, managing, and assigning work.

• Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $48,000 - $115,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary

Responsible for managing the WBA global consolidations function. Oversees the WBA's consolidated financials including balance sheets, cash flows, management reporting and reviews result with senior management. Also responsible for adhering to GAAP and Walgreens' policies & procedures. Responsible for overseeing the centralized accounting functions, various project initiatives (intercompany investment and systems implementation, etc.) and providing accounting and consolidated systems guidance.

Job Responsibilities

• Responsible for accuracy of the financial statements and management reports for specific business unit or function. Works in partnership with business and accounting management to meet accounting needs of the business.

• Directs and controls the teams' general accounting activities, including recording company transactions, classifications, and reconciliation of account balances in accordance with GAAP and company policy. Implements new accounting policies and ensures those policies are communicated to team as well as the business unit.

• Reviews accounting results. Prepares management reports and presents results to Accounting Management.

• Proposes recommendations for changes and improvements to accounting policies/procedures. May manage the team working on implementing changes to policies/procedures.

• Prepares and/or reviews reports supporting internal and external audits. Works with internal and external audit as needed.

• Mentors, coaches, and develops employees through orientation, training, establishment of objectives, communication of policies and rules, and constructive discipline; builds morale and motivation.

About Walgreens Boots Alliance

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits

"An Equal Opportunity Employer, including disability/veterans"

Job ID: 1483619BR

Title: Manager, Global Consolidation Accounting

Company Indicator: Walgreens

Employment Type:

Job Function: Finance/Accounting

Full Store Address: 108 WILMOT RD,DEERFIELD,IL 60015

Full District Office Address: 108 WILMOT RD,DEERFIELD,IL,60015-05145-01108-2

External Basic Qualifications:

• Bachelor's Degree and at least 2 years of experience in an analytical role in accounting, finance, business management or auditing or High School Diploma/GED and at least 5 years of experience in an analytical role in accounting, finance, business management or auditing.

• Experience with applicable accounting regulations.

• Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

• Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.

• At least 1 year of experience in direct leadership, indirect leadership or cross functional team leadership.

• Willing to travel up to/at least 15% of the time for business purposes (domestically and/or internationally).

Preferred Qualifications:

• Bachelor's Degree in Accounting or Finance and at least 5 years of experience in an analytical role in accounting, finance, business management or auditing or High School Diploma/GED and at least 8 years of experience in an analytical role in accounting, finance, business management or auditing.

• Master's degree in Accountancy or MBA

• Public Accounting experience and/or Close & Consolidation experience

• CPA designation.

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

• Intermediate level skill in Microsoft Access (for example: designing and creating simple queries, modifying data types, adding dates, working with required fields and/or creating labels).

We will consider employment of qualified applicants with arrest and conviction records.

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Responsible for acting as the primary business intelligence partner for the Americas Sourcing organization. Contributes to the strategy development process; collaborates with Category Sourcing Managers, Supply Chain, Private Brands, external Suppliers and forecasting functions to develop historical, competitive and future-looking Supply Market reviews; Value Chain cost/profitability assessments; focuses on supporting negotiation strategies and category sourcing strategies required to accelerate synergy benefit realization and supply base optimization.

Job Responsibilities:

• Supports Senior Profit Enhancement Manager and Category Sourcing Manager clients by undertaking deep dive commercial reviews at multiple levels (e.g. Product, Supplier, Supplier Market, Category) with a view to providing insights into optimal commercial, sourcing and supplier management strategies.

• Develops prioritized value opportunity recommendations that directly contribute to improved category performance, including but not limited to: Sales, Gross Profit, Days of Supply, Turns and GMROII.

• Manages deep dive analysis of key categories to address strategic business questions. Partners with sister teams to address 'Why' performance questions and develops actionable solutions.

• Collaborates locally and globally across Global Sourcing & Supply in order to leverage knowledge of product cost structures, supply market economics, value chain structures, supplier and category expertise in order to provide commercial insights, accelerate opportunity identification and strengthen negotiation strategies.

• Coaches and develops peers and others (at all levels) on data gathering and analytical techniques.

• Collaborates closely with relevant functions (e.g. Supply Chain, Finance) to access critical data, ensure aligned reporting definitions and drive operational performance against plan. Identifies key factors that drive performance variance to plan and challenges Category Sourcing Managers to take corrective action.

• Leads complex analyses on behalf of cross-functional teams including challenging the thinking and points of view of team members when the data does not support the arguments being made. Will be expected to present analysis finding and recommendations to senior leaders.

About Walgreens and WBA

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

"An Equal Opportunity Employer, including disability/veterans".

Job ID: 1479602BR

Title: Analyst Sr Strategic Sourcing

Company Indicator: Walgreens

Employment Type:

Job Function: Finance/Accounting

Full Store Address: 106 WILMOT RD,DEERFIELD,IL 60015

Full District Office Address: 106 WILMOT RD,DEERFIELD,IL,60015-05123-01106-2

External Basic Qualifications:

• Bachelor's Degree in finance, marketing/sales, statistics, mathematics, business management, quantitative analysis or economics and at least 2 years' experience in the WAG MARP program or internally at WAG OR Bachelor's degree in finance, marketing/sales, statistics, mathematics, business management, quantitative analysis or economics and least 3 years' experience in Sales, Finance, Marketing, Insights & Analytics or Category Management with focus on analyzing financial, customer, and/or assortment data.

• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).

• At least 2 years of experience translating complex data sets, analyzing commercial information and evaluating results to solve problems and make recommendations to management.

• Well developed written and verbal communications skills combined with a high degree of business acumen that has resulted in executable recommendations generating tangible business benefits.

• Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table) and other analytical tools and database applications (e.g. Business Objects).

• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications:

• MBA.

• Analytical experience in marketing, category management, retail, buying and/or other category/marketing- related functions.

• Advanced level skill in Microsoft Access (for example: modifying default field properties, creating a sub form, adding a control button, modifying query criteria and query totals, using conditional formatting and/or viewing data relationships).

• Experience with the use of Syndicated Data, such as Nielsen / IRI / Spectra.

We will consider employment of qualified applicants with arrest and conviction records.

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary

Under limited direction, manages projects of varying size and scope for assigned Pharmacy & Retail Operations area. May also lead sub-teams for larger projects/programs. Projects may impact multiple functions in assigned division and typically has moderate impact on the corporation/division. Budget responsibilities are based on project requirements. Subject matter expert for on processes, procedures and systems related strategies associated with the rollout to the field of any corporate initiatives.

Job Responsibilities

• Manages projects of varying size and scope under limited direction. May also lead sub-teams for larger projects/programs.

• Establishes and monitors project requirements, priorities, and deadlines.

• Manages a project plan that involves a small number of team members (ex: 10 or less).

• Ensures quality and timeliness of project results. Ensures established budget is adhered to based upon project requirements.

• Works with management (if necessary) to drive resolution of project conflicts.

• Manages projects from inception to completion.

• Manages activities of assigned project team.

• Prepares standard and ad hoc management reports and presentations for assigned projects.

• May contribute/provide support to larger projects.

• Communicates project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities.

About Walgreens and WBA

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

"An Equal Opportunity Employer, including disability/veterans"

Job ID: 1480323BR

Title: Pharmacy & Retail Ops Project Manager

Company Indicator: Walgreens

Employment Type:

Job Function: Retail

Full Store Address: 106 WILMOT RD,DEERFIELD,IL 60015

Full District Office Address: 106 WILMOT RD,DEERFIELD,IL,60015-05123-01106-2

External Basic Qualifications:

• Bachelor's degree and at least 2 years of Retail and/or Pharmacy Management , project management and/or business process experience OR a High School Diploma / GED and at least 4 years Retail and/or Pharmacy Management , project management and/or business process experience.

• Experience working on cross-functional teams and indirectly managing teams across business units.

• Experience establishing & maintaining relationships with individuals at various levels of the organization, such as peers, internal/external stakeholders, business partners, senior level managers.

• Experience resolving conflicts within a team as issues arise.

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

• Willing to travel up to 25% of the time for business purposes (within state and out of state).

Preferred Qualifications:

• Master's Degree or MBA

• Knowledge of business practices as related to specialty area, such as inventory management, digital fulfillment, time and attendance

• Experience applying project management methodologies and practices, including developing a project plan, including charter, scope, project management approach and management plans, such as the statement of work, cost estimates, schedule, etc.

• Experience presenting and reporting on project plans to appropriate stakeholders, executives and senior management.

• Experience utilizing project management software and other standard project management scheduling tools, such as MS Project and Planview.

We will consider employment of qualified applicants with arrest and conviction records.

#VHDEI

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an -earn while you learn- Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

• Through completion of the Walgreens pharmacy technician apprenticeship program, experience qualifies for eight (8) college credit hours as recognized by the American Council on Education (ACE). This course is recommended for 3 semester hours at the lower-division baccalaureate/associate degree category and 5 semester hours in the upper-division baccalaureate degree category for a total of 8 semester hours.

Job ID: 1475763BR

Title: Pharmacy Technician / Pharm Tech Apprenticeship

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1301 2ND AVE SW,LARGO,FL,33770

Full District Office Address: 1301 2ND AVE SW,LARGO,FL,33770-03120-13630-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 13630-LARGO FL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Responsible for all activities related to inventory replenishment and reconciliation, client program support, analytics, reporting, and working with stakeholders to optimize operations.

This position is hybrid/remote you need to be in driving distance of our Deerfield, IL office, to come into the office as needed. If you live outside of Chicago or the state and are willing to travel on your own terms to the Deerfield office as needed, please apply.

Job Responsibilities:

• Monitors, analyzes, and minimizes client and Walgreens inventory liabilities.

• Responsible for inventory ordering and order exceptions to insure accurate and timely inventory replenishment. Monitors inventory replenishment to avoid excess store inventory.

• Performs inventory reconciliations on a monthly basis for clients in accordance with their contracts. Works with team members and clients to present and resolve all reconciliation issues as they arise.

• Performs client specific program analysis and makes recommendations to improve program performance.

• Develops and fosters working relationships with internal working counterparts (IT, Retail Operations, Accounting, etc.) to facilitate productive exchanges of information and collaboration.

• Builds solid working relationships with external partners to ensure optimal program implementation and operation. Develops and fosters working relationships with Wholesalers to collaborate, resolve issues, and optimize the inventory replenishment process.

• Utilizes and optimizes program reporting detailing volume, profitability, pricing, and other reporting metrics as needed.

• Develops a thorough understanding of the 340B program. Strives to consistently improve the overall efficiency and optimal operation of the 340b complete program.

• Coordinates with IT as a subject matter expert to design, test, and implement system enhancements to improve efficiency and meet new business requirements.

• Assists in team member training, documentation and the development of Standard Operating Procedures.

• Builds knowledge of the healthcare and pharmacy services industry, continually, and uses that knowledge to identify ways and make recommendations, to improve the 340b program.

About Walgreens and WBA

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

"An Equal Opportunity Employer, including disability/veterans".

Job ID: 1478977BR

Title: Analyst, Inventory & Reconciliation 340B Hybrid in Chicago

Company Indicator: Walgreens

Employment Type:

Job Function: Retail

Full Store Address: 108 WILMOT ROAD,DEERFIELD,IL 60015

Full District Office Address: 200 WILMOT RD,DEERFIELD,IL,60015-04620-00001-2

External Basic Qualifications:

• Bachelor's degree OR High School Diploma/GED and at least 3 years of experience in an analytical role.

• Experience in analyzing and reporting data to identify and diagnose moderate to complex business issues and to recommend and implement solutions to resolve.

• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).

• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

• Willing to travel up to 20% of the time for business purposes (within state and out of state).

Preferred Qualifications:

• Knowledge of the healthcare industry, including pharmacy, hospitals, clinics, and/or PBMs.

• Experience working on a cross-functional team for special projects.

• Advanced level skill in Microsoft Excel

This position is hybrid/remote you need to be in driving distance of our Deerfield, IL office, to come into the office as needed. If you live outside of Chicago or the state and are willing to travel on your own terms to the Deerfield office as needed, please apply.

An employee in this position can expect a salary/hourly rate between $63,100 and $101,200 plus bonus pursuant to the terms of any bonus plan, if applicable, will depend on experience, seniority, geographic locations, and other factors permitted by law. To review benefits, please click here jobs.walgreens.com/benefits (https://protect-eu.mimecast.com/s/q2evCQ1RqUJykWpcx35Cw?domain=jobs.walgreens.com) .

Walgreens will provide applicants in other states with information related to the positions, to the extent required by state or local law, by calling 1-866-967-5492.

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Responsible for all activities related to inventory replenishment and reconciliation, client program support, analytics, reporting, and working with stakeholders to optimize operations.

This position is hybrid/remote you need to be in driving distance of our Deerfield, IL office, to come into the office as needed. If you live outside of Chicago or the state and are willing to travel on your own terms to the Deerfield office as needed, please apply.

Job Responsibilities:

• Monitors, analyzes, and minimizes client and Walgreens inventory liabilities.

• Responsible for inventory ordering and order exceptions to insure accurate and timely inventory replenishment. Monitors inventory replenishment to avoid excess store inventory.

• Performs inventory reconciliations on a monthly basis for clients in accordance with their contracts. Works with team members and clients to present and resolve all reconciliation issues as they arise.

• Performs client specific program analysis and makes recommendations to improve program performance.

• Develops and fosters working relationships with internal working counterparts (IT, Retail Operations, Accounting, etc.) to facilitate productive exchanges of information and collaboration.

• Builds solid working relationships with external partners to ensure optimal program implementation and operation. Develops and fosters working relationships with Wholesalers to collaborate, resolve issues, and optimize the inventory replenishment process.

• Utilizes and optimizes program reporting detailing volume, profitability, pricing, and other reporting metrics as needed.

• Develops a thorough understanding of the 340B program. Strives to consistently improve the overall efficiency and optimal operation of the 340b complete program.

• Coordinates with IT as a subject matter expert to design, test, and implement system enhancements to improve efficiency and meet new business requirements.

• Assists in team member training, documentation and the development of Standard Operating Procedures.

• Builds knowledge of the healthcare and pharmacy services industry, continually, and uses that knowledge to identify ways and make recommendations, to improve the 340b program.

About Walgreens and WBA

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

"An Equal Opportunity Employer, including disability/veterans".

Job ID: 1478933BR

Title: Analyst, Inventory & Reconciliation 340B Hybrid in Chicago

Company Indicator: Walgreens

Employment Type:

Job Function: Retail

Full Store Address: 108 WILMOT ROAD,DEERFIELD,IL 60015

Full District Office Address: 106 WILMOT RD,STE C,DEERFIELD,IL,60015-00000-01426-M

External Basic Qualifications:

• Bachelor's degree OR High School Diploma/GED and at least 3 years of experience in an analytical role.

• Experience in analyzing and reporting data to identify and diagnose moderate to complex business issues and to recommend and implement solutions to resolve.

• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).

• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

• Willing to travel up to 20% of the time for business purposes (within state and out of state).

Preferred Qualifications:

• Knowledge of the healthcare industry, including pharmacy, hospitals, clinics, and/or PBMs.

• Experience working on a cross-functional team for special projects.

• Advanced level skill in Microsoft Excel

This position is hybrid/remote you need to be in driving distance of our Deerfield, IL office, to come into the office as needed. If you live outside of Chicago or the state and are willing to travel on your own terms to the Deerfield office as needed, please apply.

An employee in this position can expect a salary/hourly rate between $63,100 and $101,200 plus bonus pursuant to the terms of any bonus plan, if applicable, will depend on experience, seniority, geographic locations, and other factors permitted by law. To review benefits, please click here jobs.walgreens.com/benefits (https://protect-eu.mimecast.com/s/q2evCQ1RqUJykWpcx35Cw?domain=jobs.walgreens.com) .

Walgreens will provide applicants in other states with information related to the positions, to the extent required by state or local law, by calling 1-866-967-5492.

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Responsible for all activities related to inventory replenishment and reconciliation, client program support, analytics, reporting, and working with stakeholders to optimize operations.

This position is hybrid/remote you need to be in driving distance of our Deerfield, IL office, to come into the office as needed. If you live outside of Chicago or the state and are willing to travel on your own terms to the Deerfield office as needed, please apply.

Job Responsibilities:

• Monitors, analyzes, and minimizes client and Walgreens inventory liabilities.

• Responsible for inventory ordering and order exceptions to insure accurate and timely inventory replenishment. Monitors inventory replenishment to avoid excess store inventory.

• Performs inventory reconciliations on a monthly basis for clients in accordance with their contracts. Works with team members and clients to present and resolve all reconciliation issues as they arise.

• Performs client specific program analysis and makes recommendations to improve program performance.

• Develops and fosters working relationships with internal working counterparts (IT, Retail Operations, Accounting, etc.) to facilitate productive exchanges of information and collaboration.

• Builds solid working relationships with external partners to ensure optimal program implementation and operation. Develops and fosters working relationships with Wholesalers to collaborate, resolve issues, and optimize the inventory replenishment process.

• Utilizes and optimizes program reporting detailing volume, profitability, pricing, and other reporting metrics as needed.

• Develops a thorough understanding of the 340B program. Strives to consistently improve the overall efficiency and optimal operation of the 340b complete program.

• Coordinates with IT as a subject matter expert to design, test, and implement system enhancements to improve efficiency and meet new business requirements.

• Assists in team member training, documentation and the development of Standard Operating Procedures.

• Builds knowledge of the healthcare and pharmacy services industry, continually, and uses that knowledge to identify ways and make recommendations, to improve the 340b program.

About Walgreens and WBA

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

"An Equal Opportunity Employer, including disability/veterans".

Job ID: 1478989BR

Title: Analyst, Inventory & Reconciliation 340B Hybrid in Chicago

Company Indicator: Walgreens

Employment Type:

Job Function: Retail

Full Store Address: 108 WILMOT ROAD,DEERFIELD,IL 60015

Full District Office Address: 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y

External Basic Qualifications:

• Bachelor's degree OR High School Diploma/GED and at least 3 years of experience in an analytical role.

• Experience in analyzing and reporting data to identify and diagnose moderate to complex business issues and to recommend and implement solutions to resolve.

• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).

• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

• Willing to travel up to 20% of the time for business purposes (within state and out of state).

Preferred Qualifications:

• Knowledge of the healthcare industry, including pharmacy, hospitals, clinics, and/or PBMs.

• Experience working on a cross-functional team for special projects.

• Advanced level skill in Microsoft Excel

This position is hybrid/remote you need to be in driving distance of our Deerfield, IL office, to come into the office as needed. If you live outside of Chicago or the state and are willing to travel on your own terms to the Deerfield office as needed, please apply.

An employee in this position can expect a salary/hourly rate between $63,100 and $101,200 plus bonus pursuant to the terms of any bonus plan, if applicable, will depend on experience, seniority, geographic locations, and other factors permitted by law. To review benefits, please click here jobs.walgreens.com/benefits (https://protect-eu.mimecast.com/s/q2evCQ1RqUJykWpcx35Cw?domain=jobs.walgreens.com) .

Walgreens will provide applicants in other states with information related to the positions, to the extent required by state or local law, by calling 1-866-967-5492.

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

• Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

• Accountable for improving on overall customer service metrics.

Operations

• Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.

• Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.

• Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.

• Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.

• Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.

• Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.

• Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.

• Ensures team members have a working knowledge of all computer and technology systems and software.

• Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

• Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.

• Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management

• Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.

• Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.

• Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management

• Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.

• Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.

• Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.

• Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

• Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development

• Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.

• Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.

• Obtains and maintains valid pharmacy technician license as required by state.

Communications

• Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.

• Assists Store Manager in planning and communicating the company and store strategy.

Job ID: 1464404BR

Title: Emerging Store Manager

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 15250 CEDAR AVE,APPLE VALLEY,MN,55124-07017-02661-S

Full District Office Address: 15250 CEDAR AVE,APPLE VALLEY,MN,55124-07017-02661-S

External Basic Qualifications:

• Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).

• Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.

• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Willingness to work flexible schedule including extended days, evenings, and weekend hours.

• Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.

• Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications:

• Bachelor's Degree .

• Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.

• External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $43,000 - $68,850. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 02661-APPLE VALLEY MN

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary

Performs/coordinates basic day-to-day functions/tasks to support the objectives and successful operation of the department & division. Develops reports and communications for executive decisions, including highly sensitive and confidential business information handled with a high level of discretion.

Job Responsibilities

• As appropriate, responds and resolves basic issues and answers questions within understood policies and procedures. Represents the Department professionally and effectively when dealing with internal and external contacts.

• Updates legal resources. Keeps management and staff informed of changes.

• Organizes and maintains department databases and files on a variety of legal subjects. Participates in specific projects as requested.

• May assist in compiling and developing the unit's annual budget. Processes expense reports and monitors incoming invoices. Prepares forms to process and pay invoices.

• May coordinate various administrative legal projects. Participates in gathering research and generates reports as needed. Notifies project participants on timelines and completion dates. Collaborates with customers and advises regarding issues on active projects.

• May coordinate cross-functionally to accomplish tasks. Interacts with team members and peers and peers and may interact externally to provide information related to assigned tasks.

• May provide administrative support for meetings and related conferences and events, including compiling, formatting, posting and distributing materials, assisting in the preparation of presentations and developing and maintaining project files.

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. Nasdaq WBA, an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBAs purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nations medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

"An Equal Opportunity Employer, including disability/veterans".

Job ID: 1454737BR

Title: Coordinator Legal

Company Indicator: Walgreens

Employment Type:

Job Function: Legal

Full Store Address: 104 WILMOT RD,DEERFIELD,IL 60015

Full District Office Address: 104 WILMOT RD,DEERFIELD,IL,60015-05121-01104-2

External Basic Qualifications:

• High School Diploma/GED and at least 2 years of experience in a corporate law department or law firm.

• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

• Basic level skill in Microsoft Office Suite, including Word, Excel and PowerPoint.

• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

• Experience building and maintaining relationships within a team.

Preferred Qualifications:

• Experience in a pharmacy environment and/or healthcare setting.

Shift:

Store:

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

• Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1486936BR

Title: Pharmacy Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 4470 E BONANZA RD,LAS VEGAS,NV,89110

Full District Office Address: 4470 E BONANZA RD,LAS VEGAS,NV,89110-06330-04086-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 04086-LAS VEGAS NV

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.

Job Responsibilities:

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.

Operations

• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications, as required.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Collaborates with Store Manager to define and develop new strategic business opportunities.

• Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity

• Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.

• Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines

• Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.

• Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)

People & Performance Management

• Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.

• Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.

• Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.

• Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.

Training & Personal Development

• Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.

• Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.

• Completes education credits and training, including learning modules, as required by the Company

• Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.

Communications

• Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

Business Performance Management

• Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.

Business Planning

• Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community

Job ID: 1486925BR

Title: Pharmacy Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 758 N ELLINGTON PKWY,LEWISBURG,TN,37091-02454-09510-S

Full District Office Address: 758 N ELLINGTON PKWY,LEWISBURG,TN,37091-02454-09510-S

External Basic Qualifications:

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Preferred Qualifications:

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.

• At least 6 months pharmacy experience with Walgreen Co.

• An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)

An Equal Opportunity Employer, including disability/veterans

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $124,384 - $171,142. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09510-LEWISBURG TN

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1486937BR

Title: Certified Pharmacy Technician

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 826 N PLANKINTON AVE,STE 100,MILWAUKEE,WI,53203

Full District Office Address: 826 N PLANKINTON AVE,STE 100,MILWAUKEE,WI,53203-01832-15322-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 15322-MILWAUKEE WI

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB or ExCPT certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician.

• Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1486948BR

Title: Pharmacy Technician

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1100 HIGHWAY 51,MADISON,MS,39110

Full District Office Address: 1100 HIGHWAY 51,MADISON,MS,39110-09088-11111-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB or ExCPT certification.

We will consider employment of qualified applicants with arrest and conviction records.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 11111-MADISON MS

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1486851BR

Title: Certified Pharmacy Technician

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1111 S COLORADO BLVD,DENVER,CO,80246

Full District Office Address: 1111 S COLORADO BLVD,DENVER,CO,80246-02901-03190-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 03190-DENVER CO

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Responsible for holding store keys to open and close without management as necessary.

• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

• Assist with ensuring the Outdate program is followed with team members.

• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Assist at Pharmacy out window as requested.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Responsible for bag checks of team members before leaving the store.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

• Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

• Reports disciplinary issues and customer complaints to management.

Job ID: 1486849BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1111 S COLORADO BLVD,DENVER,CO,80246

Full District Office Address: 1111 S COLORADO BLVD,DENVER,CO,80246-02901-03190-S

External Basic Qualifications:

• One year of prior leadership, supervisory, or retail key holder work experience.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

• Prefer the knowledge of store inventory control.

• We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Overnight

Store: 03190-DENVER CO

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

• Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

• Accountable for improving on overall customer service metrics.

Operations

• Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.

• Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.

• Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.

• Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.

• Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.

• Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.

• Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.

• Ensures team members have a working knowledge of all computer and technology systems and software.

• Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

• Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.

• Completes special assignments and other tasks as assigned.

Full Store Operation Business Performance Management

• Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.

• Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.

• Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

People & Performance Management

• Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.

• Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.

• Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.

• Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

• Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

Training & Personal Development

• Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.

• Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.

• Obtains and maintains valid pharmacy technician license as required by state.

Communications

• Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.

• Assists Store Manager in planning and communicating the company and store strategy.

Job ID: 1486848BR

Title: Emerging Store Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1111 S COLORADO BLVD,DENVER,CO,80246-02901-03190-S

Full District Office Address: 1111 S COLORADO BLVD,DENVER,CO,80246-02901-03190-S

External Basic Qualifications:

• Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).

• Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.

• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

• Willingness to work flexible schedule including extended days, evenings, and weekend hours.

• Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.

• Ability to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications:

• Bachelor's Degree .

• Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.

• External candidates: Business majors. Prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $43,000 - $68,850. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 03190-DENVER CO

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Objectives

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance patient experience.

Job Responsibilities/Tasks

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.

Operations

• Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications when

• necessitated by workload.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.

• Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and participates in 3rd-party audit.

• Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.

• Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.

• Develops and maintains good connections with local medical community including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines.

People & Performance Management

• Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.

• Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Training & Personal Development

• Maintains current knowledge and required licensing/credentialing/certification as

• established by federal and state regulations to provide such clinical services.

• Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.

• Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.

• Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.

Communications

• Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Job ID: 1486947BR

Title: Pharmacist (Full or Part Time)

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 201 PLAZA RD,KINGSTON,NY,12401-02974-06650-S

Full District Office Address: 201 PLAZA RD,KINGSTON,NY,12401-02974-06650-S

External Basic Qualifications:

• BS in Pharmacy or Pharmacist Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

Preferred Qualifications:

• At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $52.00 per hour - $74.80 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06650-KINGSTON NY

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

• Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1486850BR

Title: Pharmacy Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1111 S COLORADO BLVD,DENVER,CO,80246

Full District Office Address: 1111 S COLORADO BLVD,DENVER,CO,80246-02901-03190-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 03190-DENVER CO

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

Walgreens is proud to invest & champion an -earn while you learn- Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

• Models and delivers a distinctive and delightful customer experience.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

• Develops strong relationships with most valuable customers.

Operations

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

• Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Job ID: 1486882BR

Title: Pharmacy Technician / Pharm Tech Apprenticeship

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1111 S COLORADO BLVD,DENVER,CO,80246

Full District Office Address: 1111 S COLORADO BLVD,DENVER,CO,80246-02901-03190-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

• Prefer good computer skills.

• Prefer the knowledge of store inventory control.

• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 03190-DENVER CO

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Objectives

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance patient experience.

Job Responsibilities/Tasks

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.

Operations

• Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications when

• necessitated by workload.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.

• Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and participates in 3rd-party audit.

• Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.

• Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.

• Develops and maintains good connections with local medical community including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines.

People & Performance Management

• Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.

• Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Training & Personal Development

• Maintains current knowledge and required licensing/credentialing/certification as

• established by federal and state regulations to provide such clinical services.

• Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.

• Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.

• Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.

Communications

• Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Job ID: 1486944BR

Title: Pharmacist (Full or Part Time)

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 173 FAIRVIEW AVE,HUDSON,NY,12534-01205-17466-S

Full District Office Address: 173 FAIRVIEW AVE,HUDSON,NY,12534-01205-17466-S

External Basic Qualifications:

• BS in Pharmacy or Pharmacist Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

Preferred Qualifications:

• At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $52.00 per hour - $74.80 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 17466-HUDSON NY

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Objectives

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance patient experience.

Job Responsibilities/Tasks

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.

Operations

• Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications when

• necessitated by workload.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.

• Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and participates in 3rd-party audit.

• Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.

• Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.

• Develops and maintains good connections with local medical community including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines.

People & Performance Management

• Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.

• Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Training & Personal Development

• Maintains current knowledge and required licensing/credentialing/certification as

• established by federal and state regulations to provide such clinical services.

• Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.

• Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.

• Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.

Communications

• Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Job ID: 1486946BR

Title: Pharmacist (Full or Part Time)

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2024 SOUTH RD,POUGHKEEPSIE,NY,12601-05954-07932-S

Full District Office Address: 2024 SOUTH RD,POUGHKEEPSIE,NY,12601-05954-07932-S

External Basic Qualifications:

• BS in Pharmacy or Pharmacist Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

Preferred Qualifications:

• At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $52.00 per hour - $74.80 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07932-POUGHKEEPSIE NY

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

• Models and delivers a distinctive and delightful customer experience.

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.

• Recommends items for sale to customer and recommends trade-up and/or companion items.

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Implements Company asset protection procedures to identify and minimize profit loss.

• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

• Has working knowledge of store systems and store equipment.

• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1486906BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 4700 HIGHWAY 280,STE 1,HOOVER,AL,35242

Full District Office Address: 4700 HIGHWAY 280,STE 1,HOOVER,AL,35242-05165-11651-S

External Basic Qualifications:

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

• Prefer six months of experience in a retail environment.

• Prefer to have prior work experience with Walgreens.

• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

• Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 11651-HOOVER AL

Job Detail

• Company:
  Walgreens

Job Description

Job Description:

Job Summary:

Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.

Job Responsibilities:

Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

• Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

• Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.

• Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.

Operations

• Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

• Reviews, interprets, and accurately dispenses prescribed medications, as required.

• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.

• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

• Collaborates with Store Manager to define and develop new strategic business opportunities.

• Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity

• Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.

• Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.

• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services

• Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines

• Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.

• Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)

People & Performance Management

• Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.

• Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.

• Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.

• Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.

Training & Personal Development

• Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.

• Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.

• Completes education credits and training, including learning modules, as required by the Company

• Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.

Communications

• Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

Business Performance Management

• Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.

Business Planning

• Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community

Job ID: 1486902BR

Title: Pharmacy Manager

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 585 GAGE BLVD,RICHLAND,WA,99352-07761-09596-S

Full District Office Address: 585 GAGE BLVD,RICHLAND,WA,99352-07761-09596-S

External Basic Qualifications:

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.

• Current pharmacist licensure in the states within the district.

• Certified Immunizer or willing to become an immunizer within 90 days of hire.

• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).

• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

• An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

About Walgreens and WBA

Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

Preferred Qualifications:

• Supervisory experience planning, organizing, and directing the work of pharmacy staff.

• At least 6 months pharmacy experience with Walgreen Co.

• An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)

An Equal Opportunity Employer, including disability/veterans

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $124,384 - $171,142. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 09596-RICHLAND WA

Job Detail

• Company:
  Walgreens