Posted - Dec 23, 2021
STR00837 - Millsboro Job Description The Night Supervisor is responsible...
STR00837 - Millsboro Job Description The Night Supervisor is responsible for the complete operations of the store when a more senior level manager i...
Posted - Dec 23, 2021
STR00837 - Millsboro Job Description The Night Supervisor is responsible...
STR00837 - Millsboro Job Description The Night Supervisor is responsible for the complete operations of the store when a more senior level manager i...
Posted - Dec 23, 2021
STR00836 - Bethany Beach Job Description The Night Supervisor is responsi...
STR00836 - Bethany Beach Job Description The Night Supervisor is responsible for the complete operations of the store when a more senior level manag...
Posted - Dec 23, 2021
STR00836 - Bethany Beach Job Description The Night Supervisor is responsi...
STR00836 - Bethany Beach Job Description The Night Supervisor is responsible for the complete operations of the store when a more senior level manag...
Posted - Dec 23, 2021
STR00874 - Seaford Job Description The Night Supervisor is responsible fo...
STR00874 - Seaford Job Description The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is...
Posted - Dec 23, 2021
STR00874 - Seaford Job Description The Night Supervisor is responsible fo...
STR00874 - Seaford Job Description The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is...
Posted - Dec 23, 2021
STR00837 - Millsboro Job Description The Assistant General Manager (AGM)...
STR00837 - Millsboro Job Description The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the ab...
Posted - Dec 23, 2021
STR00837 - Millsboro Job Description The Assistant General Manager (AGM)...
STR00837 - Millsboro Job Description The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the ab...
Posted - Dec 23, 2021
STR00864 - Bridgeville Job Description The Night Supervisor is responsibl...
STR00864 - Bridgeville Job Description The Night Supervisor is responsible for the complete operations of the store when a more senior level manager...
Posted - Dec 23, 2021
STR00864 - Bridgeville Job Description The Night Supervisor is responsibl...
STR00864 - Bridgeville Job Description The Night Supervisor is responsible for the complete operations of the store when a more senior level manager...
STR00837 - Millsboro
Job Description
The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shifts (overnight) to manage tasks that are typically reserved for nighttime shifts. Occasionally this position will be scheduled on 2nd shifts (daytime) based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.
Principal Duties:
Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.
Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.
Provide direction, motivation, and coaching for associates during the shift.
Recognize associates and celebrate accomplishments.
Enforce Wawa's cash handling and accountability processes and perform manager functions on register.
Administrate check-in of external and internal vendors according to corporate procedures.
Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.
Essential Functions:
Ability to work well individually as well as in a team environment
Excellent oral and written communication skills
Excellent customer service skills
Ability to work with little or no supervision
Detail oriented and excellent organizational skills
Ability to defuse issues using de-escalation and problem-solving techniques
Proven self-starter with demonstrated ability to make decisions
Excellent relationship building and leadership skills
Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
Must be able to lift and carry up to 35 lbs.
Ability to learn and utilize the store's technology
Must have reliable transportation
Must be at least 18 years old to be considered for this role
Ability to direct others and prioritize tasks
Basic Qualifications:
High School Diploma or GED equivalent
Ability to work 35 - 40 hours per week
Ability to work primarily 3rd shifts (overnight) with an occasional 2nd shift (daytime), weekends and holidays, based on business needs
Experience leading, developing and selecting teams preferred
Experience effectively implementing change and demonstrated results in execution
Leadership experience in a fast-paced retail, food service, or fuel environment preferred
Experienced in all areas of store operations, including foodservice
Proven and consistently demonstrated skills in the following:
Exceptional Customer Service
Relationship Building
Effective Communication
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Wawa is a family of more than 850 stores and 30,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.
For Technical Issues please email: recruitingsupport@wawa.com .
STR00836 - Bethany Beach
Job Description
The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shifts (overnight) to manage tasks that are typically reserved for nighttime shifts. Occasionally this position will be scheduled on 2nd shifts (daytime) based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.
Principal Duties:
Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.
Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.
Provide direction, motivation, and coaching for associates during the shift.
Recognize associates and celebrate accomplishments.
Enforce Wawa's cash handling and accountability processes and perform manager functions on register.
Administrate check-in of external and internal vendors according to corporate procedures.
Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.
Essential Functions:
Ability to work well individually as well as in a team environment
Excellent oral and written communication skills
Excellent customer service skills
Ability to work with little or no supervision
Detail oriented and excellent organizational skills
Ability to defuse issues using de-escalation and problem-solving techniques
Proven self-starter with demonstrated ability to make decisions
Excellent relationship building and leadership skills
Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
Must be able to lift and carry up to 35 lbs.
Ability to learn and utilize the store's technology
Must have reliable transportation
Must be at least 18 years old to be considered for this role
Ability to direct others and prioritize tasks
Basic Qualifications:
High School Diploma or GED equivalent
Ability to work 35 - 40 hours per week
Ability to work primarily 3rd shifts (overnight) with an occasional 2nd shift (daytime), weekends and holidays, based on business needs
Experience leading, developing and selecting teams preferred
Experience effectively implementing change and demonstrated results in execution
Leadership experience in a fast-paced retail, food service, or fuel environment preferred
Experienced in all areas of store operations, including foodservice
Proven and consistently demonstrated skills in the following:
Exceptional Customer Service
Relationship Building
Effective Communication
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Wawa is a family of more than 850 stores and 30,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.
For Technical Issues please email: recruitingsupport@wawa.com .
STR00874 - Seaford
Job Description
The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shifts (overnight) to manage tasks that are typically reserved for nighttime shifts. Occasionally this position will be scheduled on 2nd shifts (daytime) based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.
Principal Duties:
Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.
Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.
Provide direction, motivation, and coaching for associates during the shift.
Recognize associates and celebrate accomplishments.
Enforce Wawa's cash handling and accountability processes and perform manager functions on register.
Administrate check-in of external and internal vendors according to corporate procedures.
Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.
Essential Functions:
Ability to work well individually as well as in a team environment
Excellent oral and written communication skills
Excellent customer service skills
Ability to work with little or no supervision
Detail oriented and excellent organizational skills
Ability to defuse issues using de-escalation and problem-solving techniques
Proven self-starter with demonstrated ability to make decisions
Excellent relationship building and leadership skills
Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
Must be able to lift and carry up to 35 lbs.
Ability to learn and utilize the store's technology
Must have reliable transportation
Must be at least 18 years old to be considered for this role
Ability to direct others and prioritize tasks
Basic Qualifications:
High School Diploma or GED equivalent
Ability to work 35 - 40 hours per week
Ability to work primarily 3rd shifts (overnight) with an occasional 2nd shift (daytime), weekends and holidays, based on business needs
Experience leading, developing and selecting teams preferred
Experience effectively implementing change and demonstrated results in execution
Leadership experience in a fast-paced retail, food service, or fuel environment preferred
Experienced in all areas of store operations, including foodservice
Proven and consistently demonstrated skills in the following:
Exceptional Customer Service
Relationship Building
Effective Communication
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Wawa is a family of more than 850 stores and 30,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.
For Technical Issues please email: recruitingsupport@wawa.com .
STR00837 - Millsboro
Job Description
The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. The AGM is responsible for ordering goods and scheduling labor. The AGM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience. Where applicable, this position will assist the GM with managing the fuel offer.
Principal Duties:
Ensure a pleasant shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.
Execute the corporate training plan for all CSAs and effectively conduct hands-on training to ensure associate proficiency. Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.
Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.
Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Delegate tasks and follow-up as necessary. In full-serve fuel stores, responsibilities include supporting the GM with all areas of fuel labor, including preparation of the schedule.
Monitor and analyze business processes and results to profitably achieve store goals. Examples include: reviewing and analyzing reports, completing the store performance tracking board, and managing shrink and spoilage.
Manage cash and lottery processes.
Analyze results and trends and prepare action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all action plans.
Build relationships with community partners to connect the store with its community.
Ensure safety program execution and fulfill the store safety leader role.
Essential Functions:
Ability to work well individually as well as in a team environment
Excellent oral and written communication skills
Excellent customer service skills
Ability to work with little or no supervision
Detail oriented and excellent organizational skills
Ability to apply critical thinking skills in all situations
Ability to apply root cause techniques in order to solve problems
Ability to handle multiple projects simultaneously and independently
Proven self-starter with demonstrated ability to make decisions
Understanding of store finances and awareness of impact to business
Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
Must be able to lift and carry up to 35 lbs
Excellent relationship building, interpersonal and leadership skills
Ability to learn and utilize the store's technology
Basic Qualifications:
High School Diploma or GED equivalent
Leadership experience required, leadership experience in a food service environment preferred
Flexible availability which may include all shifts, weekends, and holidays, based on business needs
Ability to work 35 - 40 hours per week
Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses
Experienced in all areas of store operations, including foodservice
Experience effectively implementing change and demonstrated results in execution
Serve Safe Certification
Proven and consistently demonstrated skills in the following:
Exceptional Customer Service
Relationship Building
Effective Communication
Training
Ability to relocate as needed preferred
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Wawa is a family of more than 850 stores and 30,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.
For Technical Issues please email: recruitingsupport@wawa.com .
STR00864 - Bridgeville
Job Description
The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position will be scheduled primarily on 3rd shifts (overnight) to manage tasks that are typically reserved for nighttime shifts. Occasionally this position will be scheduled on 2nd shifts (daytime) based on business needs. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.
Principal Duties:
Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.
Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.
Provide direction, motivation, and coaching for associates during the shift.
Recognize associates and celebrate accomplishments.
Enforce Wawa's cash handling and accountability processes and perform manager functions on register.
Administrate check-in of external and internal vendors according to corporate procedures.
Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.
Essential Functions:
Ability to work well individually as well as in a team environment
Excellent oral and written communication skills
Excellent customer service skills
Ability to work with little or no supervision
Detail oriented and excellent organizational skills
Ability to defuse issues using de-escalation and problem-solving techniques
Proven self-starter with demonstrated ability to make decisions
Excellent relationship building and leadership skills
Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
Must be able to lift and carry up to 35 lbs.
Ability to learn and utilize the store's technology
Must have reliable transportation
Must be at least 18 years old to be considered for this role
Ability to direct others and prioritize tasks
Basic Qualifications:
High School Diploma or GED equivalent
Ability to work 35 - 40 hours per week
Ability to work primarily 3rd shifts (overnight) with an occasional 2nd shift (daytime), weekends and holidays, based on business needs
Experience leading, developing and selecting teams preferred
Experience effectively implementing change and demonstrated results in execution
Leadership experience in a fast-paced retail, food service, or fuel environment preferred
Experienced in all areas of store operations, including foodservice
Proven and consistently demonstrated skills in the following:
Exceptional Customer Service
Relationship Building
Effective Communication
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Wawa is a family of more than 850 stores and 30,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.
For Technical Issues please email: recruitingsupport@wawa.com .