Company Detail

Job Description

STR05249 - Davie

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05249 - Davie

Job Description

The Food & Beverage Manager (FBM) is responsible for managing all aspects of the food service and beverage operation. By utilizing the food service team, this manager is responsible for the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the General Manager in all facets of running the store. The FBM, in conjunction with the AGM, is responsible for training the Customer Service Associates in the store. The FBM is responsible for maintaining a safe, sanitary and appetizing food service environment. The FBM ensures an exceptional customer experience.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display.

• Responsible to meet and/or exceed food service and beverage performance and profitability goals according to corporate objectives.

• Execute food service efficiencies and ensure planograms are utilized and followed.

• Oversee the inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities.

• Analyze food service results and trends. Prepare action plans to leverage the store's fresh food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans.

• Responsible to be an expert on all food service marketing programs, campaigns, strategies and initiatives. Educate all food service associates to be the same.

• Execute the training, coaching and performance management of food service customer service associates. Assist with all matters relating to food service associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Execute the corporate training plan for all food service CSAs and effectively conduct hands on training to ensure associate proficiency.

• Ensure execution of established safety, security, quality, and store operations policies, procedures and practices.

• As needed, the FBM will need to run shift, including deposit preparation and fuel operations, where applicable.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, scheduling and managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05312 - Sarasota, FL 34238

Job Description

Job Title: Customer Service Associate

Location: Field

Department: Store Operations

Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

Principal Duties:

• Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.

• Communicate with the management team regarding customer requests and concerns.

• Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.

• Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.

• Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.

• Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.

• Prepare all made to order food and/or beverages according to recipe or customer specifications.

• Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.

• Ensure the proper execution of assigned foodservice and beverage programs and procedures.

• Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.

• Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.

• Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.

• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).

• Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.

• Complete other tasks as assigned by store management.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Good communication skills

• Excellent customer service skills

• Ability to learn FSRA process and procedures and demonstrate on a daily basis

• Ability to work overtime as needed

• Ability to multi-task in fast paced environment

• Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.

• Must be at least 16 years old

• Must have reliable transportation

• Must wear slip resistant shoes at all times

• Must be able to tolerate exposure to cleaning products

Basic Qualifications:

• Pursuit of or high school diploma or equivalent, preferred

• Prior food service and/or customer service experience preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05309 - Pembroke Pines

Job Description

The Food & Beverage Manager (FBM) is responsible for managing all aspects of the food service and beverage operation. By utilizing the food service team, this manager is responsible for the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the General Manager in all facets of running the store. The FBM, in conjunction with the AGM, is responsible for training the Customer Service Associates in the store. The FBM is responsible for maintaining a safe, sanitary and appetizing food service environment. The FBM ensures an exceptional customer experience.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display.

• Responsible to meet and/or exceed food service and beverage performance and profitability goals according to corporate objectives.

• Execute food service efficiencies and ensure planograms are utilized and followed.

• Oversee the inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities.

• Analyze food service results and trends. Prepare action plans to leverage the store's fresh food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans.

• Responsible to be an expert on all food service marketing programs, campaigns, strategies and initiatives. Educate all food service associates to be the same.

• Execute the training, coaching and performance management of food service customer service associates. Assist with all matters relating to food service associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Execute the corporate training plan for all food service CSAs and effectively conduct hands on training to ensure associate proficiency.

• Ensure execution of established safety, security, quality, and store operations policies, procedures and practices.

• As needed, the FBM will need to run shift, including deposit preparation and fuel operations, where applicable.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, scheduling and managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR00254 - Essington

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR00851 - Milford, DE 19963

Job Description

Job Title: Customer Service Associate

Location: Field

Department: Store Operations

Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

Principal Duties:

• Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.

• Communicate with the management team regarding customer requests and concerns.

• Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.

• Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.

• Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.

• Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.

• Prepare all made to order food and/or beverages according to recipe or customer specifications.

• Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.

• Ensure the proper execution of assigned foodservice and beverage programs and procedures.

• Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.

• Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.

• Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.

• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).

• Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.

• Complete other tasks as assigned by store management.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Good communication skills

• Excellent customer service skills

• Ability to learn FSRA process and procedures and demonstrate on a daily basis

• Ability to work overtime as needed

• Ability to multi-task in fast paced environment

• Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.

• Must be at least 16 years old

• Must have reliable transportation

• Must wear slip resistant shoes at all times

• Must be able to tolerate exposure to cleaning products

Basic Qualifications:

• Pursuit of or high school diploma or equivalent, preferred

• Prior food service and/or customer service experience preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR08007 - Folcroft

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05318 - West Melbourne

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05265 - Cocoa

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05302 - West Palm Beach

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05190 - Palm Shores

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR00073 - Lansdowne

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05317 - Palm Bay

Job Description

The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. The AGM is responsible for ordering goods and scheduling labor. The AGM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience. Where applicable, this position will assist the GM with managing the fuel offer.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Execute the corporate training plan for all CSAs and effectively conduct hands-on training to ensure associate proficiency. Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.

• Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Delegate tasks and follow-up as necessary. In full-serve fuel stores, responsibilities include supporting the GM with all areas of fuel labor, including preparation of the schedule.

• Monitor and analyze business processes and results to profitably achieve store goals. Examples include: reviewing and analyzing reports, completing the store performance tracking board, and managing shrink and spoilage.

• Manage cash and lottery processes.

• Analyze results and trends and prepare action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all action plans.

• Build relationships with community partners to connect the store with its community.

• Ensure safety program execution and fulfill the store safety leader role.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

• Ability to relocate as needed preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR08128 - Upper Darby

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05130 - Orlando

Job Description

The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. The AGM is responsible for ordering goods and scheduling labor. The AGM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience. Where applicable, this position will assist the GM with managing the fuel offer.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Execute the corporate training plan for all CSAs and effectively conduct hands-on training to ensure associate proficiency. Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.

• Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Delegate tasks and follow-up as necessary. In full-serve fuel stores, responsibilities include supporting the GM with all areas of fuel labor, including preparation of the schedule.

• Monitor and analyze business processes and results to profitably achieve store goals. Examples include: reviewing and analyzing reports, completing the store performance tracking board, and managing shrink and spoilage.

• Manage cash and lottery processes.

• Analyze results and trends and prepare action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all action plans.

• Build relationships with community partners to connect the store with its community.

• Ensure safety program execution and fulfill the store safety leader role.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

• Ability to relocate as needed preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR00284 - Royersford

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR00141 - Royersford

Job Description

The Food & Beverage Manager (FBM) is responsible for managing all aspects of the food service and beverage operation. By utilizing the food service team, this manager is responsible for the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the General Manager in all facets of running the store. The FBM, in conjunction with the AGM, is responsible for training the Customer Service Associates in the store. The FBM is responsible for maintaining a safe, sanitary and appetizing food service environment. The FBM ensures an exceptional customer experience.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display.

• Responsible to meet and/or exceed food service and beverage performance and profitability goals according to corporate objectives.

• Execute food service efficiencies and ensure planograms are utilized and followed.

• Oversee the inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities.

• Analyze food service results and trends. Prepare action plans to leverage the store's fresh food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans.

• Responsible to be an expert on all food service marketing programs, campaigns, strategies and initiatives. Educate all food service associates to be the same.

• Execute the training, coaching and performance management of food service customer service associates. Assist with all matters relating to food service associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Execute the corporate training plan for all food service CSAs and effectively conduct hands on training to ensure associate proficiency.

• Ensure execution of established safety, security, quality, and store operations policies, procedures and practices.

• As needed, the FBM will need to run shift, including deposit preparation and fuel operations, where applicable.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, scheduling and managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR08038 - Limerick

Job Description

Job Title: Team Supervisor

Location: Field

Department: Store Operations

*Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Job Summary: The Team Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. This position is responsible for ensuring efficient productivity, quality execution and will make appropriate recommendations to the store management team regarding any store concern or opportunity. Where applicable, this position will assist the management team with managing the fuel offer.

Principal Duties:

• Ensure exceptional customer service is being delivered. Respond to and resolve customer inquiries in a courteous and timely manner. Respond to and resolve customer inquiries and solicit customer feedback and input.

• Facilitate flawless execution of flow between the associate, the customer, and their orders, ensuring overall food service and beverage effectiveness.

• Ensure execution of established safety, security, quality, and store operations policies and standards. Demonstrate knowledge of and follow Wawa's Crisis Management procedures when necessary.

• Provide direction, motivation, and coaching for associates during the shift.

• Prepare and maintain stock levels for all appropriate food service items by day part.

• Communicate opportunities for growth within food service and beverage area to the Food and Beverage Manager.

• Recognize associates and celebrate accomplishments.

• Enforce Wawa's cash handling and accountability processes and perform manager functions on register.

• Administer check-in of external and internal vendors according to corporate procedures.

• Exhibit a working knowledge of store equipment and ensure facility and store conditions meet established standards.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to defuse issues using de-escalation and problem solving techniques

• Proven self-starter with demonstrated ability to make decisions

• Excellent relationship building and leadership skills

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Ability to learn and utilize the store's technology

• Must have reliable transportation

• Must be at least 18 years old to be considered for this role

• Ability to direct others and prioritize tasks

Basic Qualifications:

• High School Diploma or GED equivalent

• Ability to work 35 - 40 hours per week

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Experience leading, developing and selecting teams preferred

• Experience training, sales building, management of expenses, and food service menu planning

• Experience effectively implementing change and demonstrated results in execution

• Leadership experience in a fast-paced retail, food service, or fuel environment preferred

• Experienced in all areas of store operations, including foodservice

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR08121 - Northampton

Job Description

The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. The AGM is responsible for ordering goods and scheduling labor. The AGM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience. Where applicable, this position will assist the GM with managing the fuel offer.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Execute the corporate training plan for all CSAs and effectively conduct hands-on training to ensure associate proficiency. Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.

• Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Delegate tasks and follow-up as necessary. In full-serve fuel stores, responsibilities include supporting the GM with all areas of fuel labor, including preparation of the schedule.

• Monitor and analyze business processes and results to profitably achieve store goals. Examples include: reviewing and analyzing reports, completing the store performance tracking board, and managing shrink and spoilage.

• Manage cash and lottery processes.

• Analyze results and trends and prepare action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all action plans.

• Build relationships with community partners to connect the store with its community.

• Ensure safety program execution and fulfill the store safety leader role.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

• Ability to relocate as needed preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR08042 - Brookhaven, PA 19015

Job Description

Job Title: Customer Service Associate

Location: Field

Department: Store Operations

Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

Principal Duties:

• Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.

• Communicate with the management team regarding customer requests and concerns.

• Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.

• Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.

• Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.

• Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.

• Prepare all made to order food and/or beverages according to recipe or customer specifications.

• Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.

• Ensure the proper execution of assigned foodservice and beverage programs and procedures.

• Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.

• Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.

• Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.

• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).

• Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.

• Complete other tasks as assigned by store management.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Good communication skills

• Excellent customer service skills

• Ability to learn FSRA process and procedures and demonstrate on a daily basis

• Ability to work overtime as needed

• Ability to multi-task in fast paced environment

• Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.

• Must be at least 16 years old

• Must have reliable transportation

• Must wear slip resistant shoes at all times

• Must be able to tolerate exposure to cleaning products

Basic Qualifications:

• Pursuit of or high school diploma or equivalent, preferred

• Prior food service and/or customer service experience preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR00865 - Millsboro, DE 19966

Job Description

Job Title: Customer Service Associate

Location: Field

Department: Store Operations

Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

Principal Duties:

• Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.

• Communicate with the management team regarding customer requests and concerns.

• Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.

• Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.

• Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.

• Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.

• Prepare all made to order food and/or beverages according to recipe or customer specifications.

• Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.

• Ensure the proper execution of assigned foodservice and beverage programs and procedures.

• Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.

• Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.

• Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.

• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).

• Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.

• Complete other tasks as assigned by store management.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Good communication skills

• Excellent customer service skills

• Ability to learn FSRA process and procedures and demonstrate on a daily basis

• Ability to work overtime as needed

• Ability to multi-task in fast paced environment

• Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.

• Must be at least 16 years old

• Must have reliable transportation

• Must wear slip resistant shoes at all times

• Must be able to tolerate exposure to cleaning products

Basic Qualifications:

• Pursuit of or high school diploma or equivalent, preferred

• Prior food service and/or customer service experience preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR00128 - New Holland

Job Description

The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. The AGM is responsible for ordering goods and scheduling labor. The AGM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience. Where applicable, this position will assist the GM with managing the fuel offer.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Execute the corporate training plan for all CSAs and effectively conduct hands-on training to ensure associate proficiency. Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.

• Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Delegate tasks and follow-up as necessary. In full-serve fuel stores, responsibilities include supporting the GM with all areas of fuel labor, including preparation of the schedule.

• Monitor and analyze business processes and results to profitably achieve store goals. Examples include: reviewing and analyzing reports, completing the store performance tracking board, and managing shrink and spoilage.

• Manage cash and lottery processes.

• Analyze results and trends and prepare action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all action plans.

• Build relationships with community partners to connect the store with its community.

• Ensure safety program execution and fulfill the store safety leader role.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

• Ability to relocate as needed preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR00149 - Warminster

Job Description

The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. The AGM is responsible for ordering goods and scheduling labor. The AGM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience. Where applicable, this position will assist the GM with managing the fuel offer.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Execute the corporate training plan for all CSAs and effectively conduct hands-on training to ensure associate proficiency. Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.

• Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Delegate tasks and follow-up as necessary. In full-serve fuel stores, responsibilities include supporting the GM with all areas of fuel labor, including preparation of the schedule.

• Monitor and analyze business processes and results to profitably achieve store goals. Examples include: reviewing and analyzing reports, completing the store performance tracking board, and managing shrink and spoilage.

• Manage cash and lottery processes.

• Analyze results and trends and prepare action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all action plans.

• Build relationships with community partners to connect the store with its community.

• Ensure safety program execution and fulfill the store safety leader role.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

• Ability to relocate as needed preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05161 - Orlando

Job Description

The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. The AGM is responsible for ordering goods and scheduling labor. The AGM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience. Where applicable, this position will assist the GM with managing the fuel offer.

Principal Duties:

• Ensure a pleasant shopping experience for all customers. Respond to and resolve customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.

• Execute the corporate training plan for all CSAs and effectively conduct hands-on training to ensure associate proficiency. Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.

• Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. Recognize and reward associates.

• Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business. Delegate tasks and follow-up as necessary. In full-serve fuel stores, responsibilities include supporting the GM with all areas of fuel labor, including preparation of the schedule.

• Monitor and analyze business processes and results to profitably achieve store goals. Examples include: reviewing and analyzing reports, completing the store performance tracking board, and managing shrink and spoilage.

• Manage cash and lottery processes.

• Analyze results and trends and prepare action plans to leverage the store's strengths and address areas of opportunity. Ensure the execution of all action plans.

• Build relationships with community partners to connect the store with its community.

• Ensure safety program execution and fulfill the store safety leader role.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Excellent oral and written communication skills

• Excellent customer service skills

• Ability to work with little or no supervision

• Detail oriented and excellent organizational skills

• Ability to apply critical thinking skills in all situations

• Ability to apply root cause techniques in order to solve problems

• Ability to handle multiple projects simultaneously and independently

• Proven self-starter with demonstrated ability to make decisions

• Understanding of store finances and awareness of impact to business

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Excellent relationship building, interpersonal and leadership skills

• Ability to learn and utilize the store's technology

Basic Qualifications:

• High School Diploma or GED equivalent

• Leadership experience required, leadership experience in a food service environment preferred

• Flexible availability which may include all shifts, weekends, and holidays, based on business needs

• Ability to work 35 - 40 hours per week

• Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses

• Experienced in all areas of store operations, including foodservice

• Experience effectively implementing change and demonstrated results in execution

• Serve Safe Certification

• Proven and consistently demonstrated skills in the following:

• Exceptional Customer Service

• Relationship Building

• Effective Communication

• Training

• Ability to relocate as needed preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.

Job Description

STR05104 - Kissimmee, FL 34744

Job Description

Job Title: Customer Service Associate

Location: Field

Department: Store Operations

Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day.

Principal Duties:

• Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.

• Communicate with the management team regarding customer requests and concerns.

• Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.

• Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.

• Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.

• Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.

• Prepare all made to order food and/or beverages according to recipe or customer specifications.

• Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.

• Ensure the proper execution of assigned foodservice and beverage programs and procedures.

• Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.

• Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.

• Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa's policy manual, training materials and other publications.

• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).

• Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.

• Complete other tasks as assigned by store management.

Essential Functions:

• Ability to work well individually as well as in a team environment

• Good communication skills

• Excellent customer service skills

• Ability to learn FSRA process and procedures and demonstrate on a daily basis

• Ability to work overtime as needed

• Ability to multi-task in fast paced environment

• Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures

• Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

• Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

• Must be able to lift and carry up to 35 lbs

• Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.

• Must be at least 16 years old

• Must have reliable transportation

• Must wear slip resistant shoes at all times

• Must be able to tolerate exposure to cleaning products

Basic Qualifications:

• Pursuit of or high school diploma or equivalent, preferred

• Prior food service and/or customer service experience preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Wawa is a family of more than 950 stores and 40,000+ associates with a shared purpose of -Fulfilling Lives, Every Day,- for our customers, communities and each other. With proud roots as a family-owned business, Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Today, Wawa continues to evolve from traditional convenience to -boundless convenience.- We believe Wawa is its own brand of elevated customer service that's achieved through continued food service innovation, new store growth and digital experiences. As an associate-owned organization, our people always come first. Wawa focuses on cultivating talent within and we are consistently recognized for our values-driven culture that is at the heart of everything we do.

For Technical Issues please email: recruitingsupport@wawa.com .

Job Detail

• Company:
  Wawa, Inc.