Company Detail

Job Description

Description

Job Title: Accredited Financial Counselor

Summary

Accredited Financial Counselors provide one-on-one consultation, information and referral, classroom training, workshops, and seminars supporting the education and training.

Essential Duties and Responsibilities

• Maintain the highest ethical standards

• Coordinate, publicize, and provide a wide variety of Personal Financial Management classes/workshops, e.g., car buying, basic budgeting, managing credit, debt liquidation, consumer awareness, insurance, savings and investments, and retirement planning

• Respond to requests for age-appropriate classes or seminars for youths and teens as part of on-base education

• Provide initial and refresher Command Financial Specialist (CFS) training

• Assist Command Financial Specialists in developing General Military Training (GMT) on topics relating to Personal Financial Management

• Provide individualized financial counseling and assistance to Service members and families

• Assist Service members in establishing an extended absence financial plan

• Develop and make available informational financial materials to Service members and families

• Plan, organize and develop new curriculum to be delivered by staff providing basic Personal Financial Management Education and Training per client request, when not otherwise available in CNIC standardized PFM curricula

• Provide Service members and their families with consumer information and assistance in handling consumer complaints

• Ensure that all personal financial management group education, individual services delivered, and information and referral services are entered and counted in FFSMIS

• Ensure staff providing personal financial management group education and personal financial management counseling are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Maintain up-to-date knowledge in the fields of personal finance and financial counseling.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Bachelor's degree OR a combination of education and experience equivalent to a bachelor's degree equips the incumbent to serve as a personal financial management counselor

• Must possess and maintain national certification as an Accredited Financial Counselor

• Those who do not currently possess the Accredited Financial Counselor designation may be considered upon review of work experience, with the expectation to obtain the certification within a specified period

• This position requires access to U.S. Government facilities and systems, U.S. Citizenship, a valid driver's license, transportation, and auto insurance

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military lifestyle

• Skilled in providing one-on-one consultation and training

• Skilled in providing group facilitation and understanding of group dynamics

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Knowledge encompassing a wide range of financial areas, specifically those affecting the military and their families

• Ability to work productively with Command Financial Specialists

• Understanding of the personal financial management issues facing Service members and their families and the ability to support them with individual assistance or through training in seminars, workshops, or appropriate referral

• Ability to manage multiple priorities

• Ability to effectively use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness

• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity

• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

• Mathematical Skills - Ability to perform general mathematical calculations to create business cases, budgets, etc. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computers, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Travel: This position may require overseas travel and training delivery at sea to support the Return and Reunion Program.

Work Environment: The physical demands and work environment characteristics described here represent those employees encounter while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Pay Range $54,000 - $70,600

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) location, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Special Hiring Incentives!!!

This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a minimum time commitment and if certain criteria are met.

Summary

The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.

Essential Duties and Responsibilities

The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:

• Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.

• Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.

• Teaching Service members (and their families) money management techniques to encourage them to live within their means.

• Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.

• Educating military families on the importance of maintaining excellent credit histories and ratings.

• Establishing, monitoring, and protecting their credit.

• Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.

• Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan

• Assisting with tax planning.

• Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals

• Other duties as assigned.

PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.

• Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.

• Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.

• Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.

Required Education and/or Experience

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• A minimum of a Bachelor's degree OR a combination of education and related experience equivalent to a Bachelor's degree OR four years' equivalent related experience.

• 3+ years of experience in financial counseling or education.

• A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).

• Counselors shall maintain a valid, unrestricted motor vehicle license.

• Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).

• A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.

Preferred Qualifications

• Previous military experience (including military spouses and/or as a service provider)

• Ability to travel up to 10% including some weekends with advanced notice.

• Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.

• Knowledge, skills, and abilities such as:

• Working knowledge of military, state, federal, and local resources.

• Understanding, sensitivity, and empathy for Service members and their family members.

• Ability to develop trusting helping relationships.

• Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

• Ability to use sound professional judgment, ethical practice, and common sense.

• Ability to develop, implement, and evaluate financial needs of individuals and families.

Other Skills and Abilities

• All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.

Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

• Please view Equal Employment Opportunity Posters provided by OFCCP here (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Pay Range: $54,000 - $69,300

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) location, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Special Hiring Incentives!!!

This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a minimum time commitment and if certain criteria are met.

Summary

The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.

Essential Duties and Responsibilities

The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:

• Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.

• Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.

• Teaching Service members (and their families) money management techniques to encourage them to live within their means.

• Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.

• Educating military families on the importance of maintaining excellent credit histories and ratings.

• Establishing, monitoring, and protecting their credit.

• Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.

• Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan

• Assisting with tax planning.

• Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals

• Other duties as assigned.

PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.

• Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.

• Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.

• Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.

Required Education and/or Experience

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• A minimum of a Bachelor's degree OR a combination of education and related experience equivalent to a Bachelor's degree OR four years' equivalent related experience.

• 3+ years of experience in financial counseling or education.

• A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).

• Counselors shall maintain a valid, unrestricted motor vehicle license.

• Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).

• A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.

Preferred Qualifications

• Previous military experience (including military spouses and/or as a service provider)

• Ability to travel up to 10% including some weekends with advanced notice.

• Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.

• Knowledge, skills, and abilities such as:

• Working knowledge of military, state, federal, and local resources.

• Understanding, sensitivity, and empathy for Service members and their family members.

• Ability to develop trusting helping relationships.

• Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

• Ability to use sound professional judgment, ethical practice, and common sense.

• Ability to develop, implement, and evaluate financial needs of individuals and families.

Other Skills and Abilities

• All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.

Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

• Please view Equal Employment Opportunity Posters provided by OFCCP here (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Pay Range: $54,000 - $69,300

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) location, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Education Services Facilitator

Summary

The Education Services Facilitators are non-clinical personnel who provide classroom training, workshops and seminars by delivering quality of life programming to service members and their families. They also provide information and referral and one-on-one assistance to clients across a broad spectrum of quality of life programs.

Essential Duties and Responsibilities

• Develop training based on needs identified through program evaluation, needs assessment feedback, and survey data

• Provide information and referral and one-on-one assistance to clients across a broad spectrum of quality of life programs.

• Market programs

• Provide public awareness campaigns and programs offered in support of National Child Abuse Prevention and National Domestic Violence Awareness Months and other awareness themed months

• If responsible for family violence prevention, ensure that family violence prevention and education programs are provided with sufficient frequency to ensure that all of the following groups are trained: COs, XOs, Family Advocacy Program (FAP) Command POCs, senior enlisted personnel, Case Review Committee (CRC), Service members, chaplains, child care and youth activities staff, installation law enforcement, and medical staff. Ensure that FAP awareness and prevention education briefs and workshops shall include, at a minimum, the dynamics of child and domestic abuse, reporting requirements, the FAP, victim sensitivity and support, and the importance of community coordination

• Conduct education and training programs

• Train and oversee other staff members in education and training program delivery

• Ensure all information and referral and awareness and prevention education services are entered and counted in Fleet and Family Support Management Information System (FFSMIS)

• Ensure all prevention education services are accounted for and entered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Other duties as assigned

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in adult education, social science, or related behavioral science field OR a combination of college education and experience equivalent to a bachelor's degree OR four years' equivalent experience.

• Two years' experience in training development and review, public speaking, and group presentation and facilitation skills

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Family Advocacy Program Education

• Cross-train in and support additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Skilled in providing group facilitation and knowledge of group dynamics

• Skilled in the use of program presentation technology and the ability to train others in presentation skill building

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations as well as interpret program evaluations, needs assessment feedback, and other data to implement results in educational program delivery and market planning to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

  Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Pay Range: $46,000 - $61,800

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) location, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Special Hiring Incentives!!!

This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a minimum time commitment and if certain criteria are met.

This position requires the ability to obtain and maintain a secret security clearance

Summary

The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.

Essential Duties and Responsibilities

The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:

• Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.

• Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.

• Teaching Service members (and their families) money management techniques to encourage them to live within their means.

• Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.

• Educating military families on the importance of maintaining excellent credit histories and ratings.

• Establishing, monitoring, and protecting their credit.

• Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.

• Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan

• Assisting with tax planning.

• Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals

• Other duties as assigned.

PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.

• Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.

• Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.

• Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.

Required Education and/or Experience

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Ability to obtain and maintain a secret security clearance.

• A minimum of a Bachelor's degree OR a combination of education and related experience equivalent to a Bachelor's degree OR four years' equivalent related experience.

• 3+ years of experience in financial counseling or education.

• A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).

• Counselors shall maintain a valid, unrestricted motor vehicle license.

• Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).

• A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.

Preferred Qualifications

• Currently possess an active secret security clearance.

• Previous military experience (including military spouses and/or as a service provider)

• Ability to travel up to 10% including some weekends with advanced notice.

• Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.

• Knowledge, skills, and abilities such as:

• Working knowledge of military, state, federal, and local resources.

• Understanding, sensitivity, and empathy for Service members and their family members.

• Ability to develop trusting helping relationships.

• Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

• Ability to use sound professional judgment, ethical practice, and common sense.

• Ability to develop, implement, and evaluate financial needs of individuals and families.

Other Skills and Abilities

• All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.

Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

• Please view Equal Employment Opportunity Posters provided by OFCCP here (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Work and Family Life Consultant

Summary

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

• Provide a wide range of programs and services to the FFSP

• Conduct training classes for Sailors and family members

• Provide specific information on resources available

• Work individually with clients where appropriate

• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)

• Ensure all programs and services scheduled and delivered are in the automated Centralized

• Scheduling and metrics system in use by the FFSP

• Provide support related to disaster preparedness and response

• Other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Deployment

• Relocation

• Parent Education

• Life Skills

• Family Advocacy Program Education

• Transition Assistance and Family Employment

• Cross-training and support for additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Knowledge of social services and/or education delivery systems

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Work and Family Life Consultant

Summary

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

• Provide a wide range of programs and services to the FFSP

• Conduct training classes for Sailors and family members

• Provide specific information on resources available

• Work individually with clients where appropriate

• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)

• Ensure all programs and services scheduled and delivered are in the automated Centralized

• Scheduling and metrics system in use by the FFSP

• Provide support related to disaster preparedness and response

• Other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Deployment

• Relocation

• Parent Education

• Life Skills

• Family Advocacy Program Education

• Transition Assistance and Family Employment

• Cross-training and support for additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Knowledge of social services and/or education delivery systems

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Accredited Financial Counselor

Summary

Accredited Financial Counselors provide one-on-one consultation, information and referral, classroom training, workshops, and seminars supporting the education and training.

Essential Duties and Responsibilities

• Maintain the highest ethical standards

• Coordinate, publicize, and provide a wide variety of Personal Financial Management classes/workshops, e.g., car buying, basic budgeting, managing credit, debt liquidation, consumer awareness, insurance, savings and investments, and retirement planning

• Respond to requests for age-appropriate classes or seminars for youths and teens as part of on-base education

• Provide initial and refresher Command Financial Specialist (CFS) training

• Assist Command Financial Specialists in developing General Military Training (GMT) on topics relating to Personal Financial Management

• Provide individualized financial counseling and assistance to Service members and families

• Assist Service members in establishing an extended absence financial plan

• Develop and make available informational financial materials to Service members and families

• Plan, organize and develop new curriculum to be delivered by staff providing basic Personal Financial Management Education and Training per client request, when not otherwise available in CNIC standardized PFM curricula

• Provide Service members and their families with consumer information and assistance in handling consumer complaints

• Ensure that all personal financial management group education, individual services delivered, and information and referral services are entered and counted in FFSMIS

• Ensure staff providing personal financial management group education and personal financial management counseling are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Maintain up-to-date knowledge in the fields of personal finance and financial counseling.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Bachelor's degree OR a combination of education and experience equivalent to a bachelor's degree equips the incumbent to serve as a personal financial management counselor

• Must possess and maintain national certification as an Accredited Financial Counselor

• Those who do not currently possess the Accredited Financial Counselor designation may be considered upon review of work experience, with the expectation to obtain the certification within a specified period

• This position requires access to U.S. Government facilities and systems, U.S. Citizenship, a valid driver's license, transportation, and auto insurance

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military lifestyle

• Skilled in providing one-on-one consultation and training

• Skilled in providing group facilitation and understanding of group dynamics

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Knowledge encompassing a wide range of financial areas, specifically those affecting the military and their families

• Ability to work productively with Command Financial Specialists

• Understanding of the personal financial management issues facing Service members and their families and the ability to support them with individual assistance or through training in seminars, workshops, or appropriate referral

• Ability to manage multiple priorities

• Ability to effectively use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness

• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity

• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

• Mathematical Skills - Ability to perform general mathematical calculations to create business cases, budgets, etc. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computers, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Travel: This position may require overseas travel and training delivery at sea to support the Return and Reunion Program.

Work Environment: The physical demands and work environment characteristics described here represent those employees encounter while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Work and Family Life Consultant

Summary

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

• Provide a wide range of programs and services to the FFSP

• Conduct training classes for Sailors and family members

• Provide specific information on resources available

• Work individually with clients where appropriate

• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)

• Ensure all programs and services scheduled and delivered are in the automated Centralized

• Scheduling and metrics system in use by the FFSP

• Provide support related to disaster preparedness and response

• Other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Deployment

• Relocation

• Parent Education

• Life Skills

• Family Advocacy Program Education

• Transition Assistance and Family Employment

• Cross-training and support for additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Knowledge of social services and/or education delivery systems

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

* This position requires the selected candidates to be within 50 miles of a Naval Installation in the region they are supporting. To meet that requirement for this opening, you must be within 100 miles of a Naval Installation in one of the following locations:*

• Jacksonville, FL

• Mayport, FL

• Charleston, SC

• Gulfport, MS

• Millington, TN

• New Orleans, LA

• Meridian, MS

• Pensacola, FL

• San Antonio, TX

• Corpus Christi, TX

• Fort Worth, TX

• Kingsville, TX

• Panama City, FL

• Fort Gordon, GA

• Kings Bay, GA

• Whiting Field, FL

Summary

The Navy's Sailor Assistance and Intercept for Life (SAIL) program was designed to allow for command support and involvement throughout a Sailor's recovery following a suicide-related incident to optimize successful reintegration and to ensure mission readiness. Through a series of voluntary caring client contacts with SAIL Case Managers, SAIL monitors a Sailor's healing progress by using evidence-based tools at various stages of his/her recovery. SAIL may also increase a Sailor's compliance with existing treatment through monitoring and command support while empowering the Sailor to strengthen their coping skills and build resilience. SAIL provides rapid-assistance clinical case management services addressing risk management, care coordination and reintegration assistance for Sailors identified during the period of highest risk after an event involving suicidal thoughts or behaviors.

SAIL Case Managers shall telework full-time, from contractor approved locations, but must be physically located within 100 miles of a Navy installation for the purpose of completion of background investigations, CAC issuance and NMCI account maintenance.

Essential Duties and Responsibilities

• Receive Command and non-Command referrals and make an introductory contact to referred Sailors to provide information about the SAIL program.

• Provide an initial clinical assessment and ongoing risk assessments using the Columbia Suicide Severity Risk Scale (C-SSRS). Provide ongoing safety planning using the Veterans Affairs Safety

• Collaborate closely with Sailor's Command providing routine updates regarding sailor risk, safety, and progress in their recovery in accordance with the DoDI 6490.08.

• Provide clinical case management to Sailors enrolled in SAIL per published protocols and procedures. Ensure enrolled Sailors are connected to behavioral health providers and other supportive resources, as indicated, throughout SAIL engagement.

• Ensure Command referral information for Sailors who decline or who cannot be contacted is documented in the FFSMIS SAIL Record System. At the conclusion of SAIL services, alert command that SAIL services are ending and advise on procedures if the Sailor's risk of suicide related behavior returns.

• Report suspected child abuse and domestic abuse/violence to the local civilian authorities and the Family Advocacy Representative IAW Navy and state requirements. For clients wanting to make a restricted domestic abuse report, provide a warm handoff to the installation Family Advocacy Representative or FAP Victim Advocate. For clients wanting to make a restricted sexual assault report, provide a warm handoff to the installation Sexual Assault Response Coordinator or SAPR Victim Advocate.

• Ensure Sailors receive an initial evaluation by Military Treatment Facility/Emergency Department qualified staff after suicide related behavior or ideation in accordance with local emergency response procedures and in coordination with the Sailor's command.

• Collaborate with Sailors behavioral health treatment provider(s), and other service providers upon receipt of release of information from the Sailor.

• Participate in site/regional quarterly quality assurance procedures to ensure that all SAIL services provided are safe and of good quality.

• Document and maintain current records in the FFSMIS SAIL Record System for all SAIL contacts, assessments, and case management services provided IAW Navy requirements.

• Ability to intervene in crisis situations, using sound professional judgment, ethical practice and common sense. Maintain SAIL case documentation IAW all applicable policies, laws and instructions.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Must be physically located within a 100 mile commuting distance of a Navy installation in the assigned area of responsibility.

• Minimum educational qualifications include one of the following; a master's degree in counseling accredited by the Council for Accreditation of Counseling and Related Educational Programs; a master's degree in social work accredited by the Council on Social Work Education, a master's degree in marriage and family therapy accredited by the Commission on Accreditation of Marriage and Family Therapy Education, or a doctoral degree in clinical or counseling psychology and a one-year clinical internship accredited by the American Psychological Association.

• Current, valid and unrestricted clinical license or certification from a state or U.S. territory authorizing independent clinical practice in the fields of professional counseling, clinical social work, marriage and family therapy or clinical/counseling psychology- LCSW (Licensed Clinical Social Worker), LMFT (Licensed Marriage and Family Therapist), LCP (Licensed Clinical Psychologist/ Licensed PhD in Psychology), LPC (Licensed Professional Counselor) - except if licensed in Illinois, LCPC (Licensed Certified Professional Counselor), LMHC (Licensed Mental Health Counselor)

• Each SAIL Case Manager must maintain current clinical credentials and privileges throughout their assignment

• A minimum of two years- of full-time, post-master's supervised clinical experience.

• SAIL Case Managers must meet or exceed the requirements for Tier II clinical practitioners.

• SAIL Case Managers must meet the standards of professional and ethical conduct prescribed by their particular discipline or licensing board and demonstrate current clinical competence through at least periodic, direct service clinical experience during the 2 years preceding hire

Preferred Qualifications

• Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues

• Knowledge of standard documentation requirements for clinical case management services

• Knowledge of available military and community referral resources

• FFSC and SAIL Case Management experience

• Ability to effectively communicate directly with Command Leadership (Commanding Officer, Executive Officer, Command Master Chief)

• Ability to work and thrive in a high stress environment

• Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds

• Proficiency in oral and written communication skills

• Knowledge of Microsoft Office Suite software and skilled in the use of office software

• Experience working in a virtual environment and competency in telehealth clinical service delivery

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have a dedicated professional work space that that provides a secure, private environment suitable for telehealth clinical services and is free of distractions or personal commitments during the work day.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Staff Accountant

Summary

The Accounting Specialist works from our corporate office in Woodbridge, VA. This position supports the Accounting Department providing full-cycle Accounts Payable support, day-to-day transaction processing, and ad hoc projects and analysis to include reconciliations, trend analysis, metrics, and special project reporting requested by Finance and Accounting and executive management personnel. This individual will be expected to exhibit a high degree of professionalism in the production of deliverables and in their interactions with fellow employees, subcontractors, vendors, and client personnel. This position is responsible for interpreting company and government policies related to expense reimbursements and in using independent judgement and discretion in the investigation of inquiries or complaints and recommends corrective action as part of this resolution process. In addition, the Accounting Specialist evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; and prepares, reviews, and analyzes various reports on operations and activities.

Essential Duties and Responsibilities

• Works as a team member with receiving, reviewing, auditing and processing expense claims, travel claims, purchase requisitions (PRs), etc. from employees working at local and remote locations.

• Reconciles, audits, and processes vendor invoices with PRs, travel claims with authorizations, etc.

• Processes travel reports, including verifying expense report documentation and reimbursable amounts in accordance with company travel policy.

• Prepares employee reimbursements for Electronic Funds Transfer (EFT) processing

• Assists with printing checks and mailing checks to vendors.

• Reconcile vendor statements to accounting records and respond to vendor inquiries.

• Maintain AP vendor files and source documentation.

• Works as a team member assisting with the gathering and assembling of data required to prepare for various government audits and annual internal accounting reviews.

• Other duties or special projects as assigned.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• A minimum of a High School diploma coupled with 1+ year professional office work experience.

• Strong communication skills, both verbal and written, and the ability to effectively interact with customers and employees at all levels.

• Previous office experience with demonstrated organizational skills and attention to detail with large numbers.

• Ability to work independently or in a team environment.

• Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, and Excel) at the intermediate level.

Preferred Qualifications

Prior professional experience with DCAA and FAR regulations.

Prior experience with Deltek Costpoint and Deltek Time and Expense

1+ years of accounts payable experience in a government contracting environment.

Physical Demands: Works in an office area. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Contract Work and Family Programs Supervisor

Summary

Contract Work and Family Life Programs Supervisors oversee the provision of information and referral, one-on-one consultation and education/training in the Work and Family Life Programs.

Essential Duties and Responsibilities

• Provide timely and effective program coordination and oversight of all Work and Family Life Programs functions

• Coordinate regularly with Government representatives and the Site Contract Staff Supervisor, where available, regarding staff schedules, performance, and quality of services provided by contract Work and Family Life Programs staff

• Participate in Government quality assurance activities

• Monitor contract Work and Family Life Programs staff training, compliance with contract performance standards and direct service productivity standards

• Ensure all information and referral, one-on-one, and group education services provided by

• Work and Family Life Programs staff are entered and counted in FFSMIS

• Ensure staff delivering Work and Family Life Programs account for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Provide Work and Family Life programs when completion of Work and Family Life supervisory and oversight responsibilities permit

• Provide support related to disaster preparedness and response

• Work individually with clients where appropriate

• Other duties as assigned

Supervisory Responsibilities

• Managing supervisees at their assigned FFSC. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Two years' experience managing, coordinating or supervising the delivery of non-clinical, educational social services programs and services

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military lifestyle

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communications effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Ability to effectively manage other staff

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

• Demonstrated ability to manage and supervise staff and special initiatives.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea in support of the Return and Reunion Program.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Special Hiring Incentives!!!

This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a 6 month minimum commitment, with the option to extend based on business need.

Summary

The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.

Principal Responsibilities:

The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:

• Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.

• Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.

• Teaching Service members (and their families) money management techniques to encourage them to live within their means.

• Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.

• Educating military families on the importance of maintaining excellent credit histories and ratings.

• Establishing, monitoring, and protecting their credit.

• Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.

• Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan.

• Assisting with tax planning.

• Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals.

• Other duties as assigned.

PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.

• Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.

• Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.

• Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.

Required Qualifications:

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious

• A minimum of a Bachelor's degree coupled with 3+ years of experience in financial counseling or education.

• A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).

• Counselors shall maintain a valid, unrestricted motor vehicle license.

• Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).

• A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.

Desired Qualifications:

• Previous military experience (including military spouses and/or as a service provider)

• Ability to travel up to 10% including some weekends with advanced notice.

• Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.

• Knowledge, skills, and abilities such as:

• Working knowledge of military, state, federal, and local resources.

• Understanding, sensitivity, and empathy for Service members and their family members.

• Ability to develop trusting helping relationships.

• Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

• Ability to use sound professional judgment, ethical practice, and common sense. Ability to develop, implement, and evaluate financial needs of individuals and families.

Other Skills and Abilities: All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.

Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: CYB Military Family Life Counselor (MFLC)

Summary

MFLC Counselors provide assessment, short-term, solution focused counseling services and non-traditional walk around participant outreach to eligible individuals, military children and youth of all ages. This includes collaboration and consultation with teachers, parents, and administrators to strengthen and increase the child's/youth's capacity for healthy development. MFLC services shall enhance participants' ability to cope with the many challenges associated with the complex dynamics unique to the military service environment.

Essential Duties and Responsibilities

• Provide support for children of any age working in early childhood settings and schools. The CYB-MFLC would also serve to provide services for staff and parents.

• Possesses in-depth knowledge on subjects relating to the conduct, activities, practices, and operations of the MFLC program.

• Provides non-medical counseling, consulting, and outreach services to eligible participants.

• Knowledge of preventative models that strengthen service members' and their families' readiness and resilience by reducing the stresses/stressors of military life cycle.

• Ability to model evidence-based intervention approaches.

• Ability to teach coping strategies, emotion management, and problem-solving skills to families and/or caregivers.

• Ability to teach strategies supporting management of life challenges more effectively.

• Facilitation of psychological and behavioral awareness.

• Provide education knowledge to participants including: The meaning of specific symptoms and/or what is known about the causes, effects, implications of identified issues.

• Provide services through multi-level intervention (e.g., classroom, family, school, community) while understanding the potential contextual and cultural factors impacting young children's behavior.

• Assist educators with strategies for cultivating a deeper understanding of the factors that shape young children's social-emotional development.

• Ability to perform accurate assessment of the client's presenting problem and to plan effective treatment for that problem

• Conducts government approved presentations as requested.

• Enters counselor activity reporting daily through issued equipment while assuring accurate reporting and maintaining confidentiality of participants.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Be U.S. citizens and speak fluent English.

• Possess a Master's degree from an accredited graduate program in a relevant field of study to work described in the contract to include, but not limited to, a mental health-related field such as social work, psychology, marriage/family therapy, or counseling.

• Be licensed (licensed to practice independently) or provisionally licensed per the requirements applicable to the state and tier level and shall be compliant with industry-accepted standards for counseling performance. For assignments in the 50 states, counselors shall be licensed or provisionally licensed in the state and tier level in which the participant is receiving services.

• Be able to pass all background/suitability checks, which may include additional installation-specific requirements.

• This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required

Preferred Qualifications

• Certification or additional training as an Early Childhood Mental Health Consultant.

Other Skills and Abilities

• Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues

• Knowledge of standard documentation requirements for clinical services

• Knowledge of available military and community referral resources

• Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds

• Proficiency in oral and written communication skills

• Knowledge of Microsoft Office Suite software and skilled in the use of office software

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Summary

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

• Provide a wide range of programs and services to the FFSP

• Conduct training classes for Sailors and family members

• Provide specific information on resources available

• Work individually with clients where appropriate

• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)

• Ensure all programs and services scheduled and delivered are in the automated Centralized

• Scheduling and metrics system in use by the FFSP

• Provide support related to disaster preparedness and response

• Other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Deployment

• Relocation

• Parent Education

• Life Skills

• Family Advocacy Program Education

• Transition Assistance and Family Employment

• Cross-training and support for additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Knowledge of social services and/or education delivery systems

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Work and Family Life Consultant

Summary

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

• Provide a wide range of programs and services to the FFSP

• Conduct training classes for Sailors and family members

• Provide specific information on resources available

• Work individually with clients where appropriate

• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)

• Ensure all programs and services scheduled and delivered are in the automated Centralized

• Scheduling and metrics system in use by the FFSP

• Provide support related to disaster preparedness and response

• Other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Deployment

• Relocation

• Parent Education

• Life Skills

• Family Advocacy Program Education

• Transition Assistance and Family Employment

• Cross-training and support for additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Knowledge of social services and/or education delivery systems

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Contract Work and Family Programs Supervisor

Summary

Contract Work and Family Life Programs Supervisors oversee the provision of information and referral, one-on-one consultation and education/training in the Work and Family Life Programs.

Essential Duties and Responsibilities

• Provide timely and effective program coordination and oversight of all Work and Family Life Programs functions

• Coordinate regularly with Government representatives and the Site Contract Staff Supervisor, where available, regarding staff schedules, performance, and quality of services provided by contract Work and Family Life Programs staff

• Participate in Government quality assurance activities

• Monitor contract Work and Family Life Programs staff training, compliance with contract performance standards and direct service productivity standards

• Ensure all information and referral, one-on-one, and group education services provided by

• Work and Family Life Programs staff are entered and counted in FFSMIS

• Ensure staff delivering Work and Family Life Programs account for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Provide Work and Family Life programs when completion of Work and Family Life supervisory and oversight responsibilities permit

• Provide support related to disaster preparedness and response

• Work individually with clients where appropriate

• Other duties as assigned

Supervisory Responsibilities

• Manages supervisees at their assigned FFSC. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Two years' experience managing, coordinating or supervising the delivery of non-clinical, educational social services programs and services

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military lifestyle

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communications effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Ability to effectively manage other staff

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

• Demonstrated ability to manage and supervise staff and special initiatives.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea in support of the Return and Reunion Program.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Work and Family Life Consultant

Summary

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

• Provide a wide range of programs and services to the FFSP

• Conduct training classes for Sailors and family members

• Provide specific information on resources available

• Work individually with clients where appropriate

• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)

• Ensure all programs and services scheduled and delivered are in the automated Centralized

• Scheduling and metrics system in use by the FFSP

• Provide support related to disaster preparedness and response

• Other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Deployment

• Relocation

• Parent Education

• Life Skills

• Family Advocacy Program Education

• Transition Assistance and Family Employment

• Cross-training and support for additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Knowledge of social services and/or education delivery systems

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: New Parent Support Home Visitor

Summary

NPS Home Visitors provide services and promote healthy family life through referrals, screening and assessment, home visitation and training using the Nurturing Parent curriculum, group classes, marketing, case record management, and reporting.

Essential Duties and Responsibilities

• Expectant parents and parents with children under three shall be assessed and screened for child abuse risk, using the established Navy NPS screening tools and procedures

• Parents who are not screened at risk or eligible for NPS home visiting shall be provided information and referral to appropriate military and civilian community resources and services

• Ensure home visitation services use the Nurturing Parenting Program for all at risk parents accepting NPS services

• Report suspected child abuse and domestic abuse/violence to the local civilian authorities and the Family Advocacy Representative IAW Navy and state requirements

• Ensure that home visiting services are fully documented in the FFSMIS NPS Case Management System IAW current Navy requirements

• Ensure that NPS information and referred, assessment, screening, and educational services for parents not at risk are entered and counted in FFSMIS

• Ensure staff delivering NPS services are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Demonstrates effective needs assessment and individual/small group training skills

• Understands group dynamics; demonstrates self-awareness as well as empathy/sensitivity to others.

• Demonstrates the ability to embrace the military environment and to develop professional relationships with military and civilian personnel

• Communicates verbally and in writing in a clear, concise manner, and effectively conveys ideas

• Demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines

• Skill using appropriate software programs such as Microsoft Word, Outlook, and Power Point as well as data collection programs

• Experience in case record management and reporting

• Experience or training in development and implementation of parenting skills curriculum.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious)

• Bachelor's degree in social work or nursing

• Three years' experience in the field of social work, maternal/child health, child development and/or public health

• Nurses must maintain state licensure or certification

Preferred Qualifications

• Articulates an understanding of adult learning principles and techniques

• Demonstrated experience in conducting program evaluations. Articulates understanding of basic evaluation techniques and use of customer feedback to improve overall program effectiveness/impact

Other Skills and Abilities

• This position requires access to U.S. Government facilities and systems.

• S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

• Ability to work both independently and as part of a team.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Education Services Facilitator

Summary

The Education Services Facilitators are non-clinical personnel who provide classroom training, workshops and seminars by delivering quality of life programming to service members and their families. They also provide information and referral and one-on-one assistance to clients across a broad spectrum of quality of life programs.

Essential Duties and Responsibilities

• Develop training based on needs identified through program evaluation, needs assessment feedback, and survey data

• Provide information and referral and one-on-one assistance to clients across a broad spectrum of quality of life programs.

• Market programs

• Provide public awareness campaigns and programs offered in support of National Child Abuse Prevention and National Domestic Violence Awareness Months and other awareness themed months

• If responsible for family violence prevention, ensure that family violence prevention and education programs are provided with sufficient frequency to ensure that all of the following groups are trained: COs, XOs, Family Advocacy Program (FAP) Command POCs, senior enlisted personnel, Case Review Committee (CRC), Service members, chaplains, child care and youth activities staff, installation law enforcement, and medical staff. Ensure that FAP awareness and prevention education briefs and workshops shall include, at a minimum, the dynamics of child and domestic abuse, reporting requirements, the FAP, victim sensitivity and support, and the importance of community coordination

• Conduct education and training programs

• Train and oversee other staff members in education and training program delivery

• Ensure all information and referral and awareness and prevention education services are entered and counted in Fleet and Family Support Management Information System (FFSMIS)

• Ensure all prevention education services are accounted for and entered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Other duties as assigned

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in adult education, social science, or related behavioral science field OR a combination of college education and experience equivalent to a bachelor's degree OR four years' equivalent experience.

• Two years' experience in training development and review, public speaking, and group presentation and facilitation skills

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Deployment

• Relocation

• Parent Education

• Life Skills

• Family Advocacy Program Education

• Transition Assistance and Family Employment

• Cross-train in and support additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Skilled in providing group facilitation and knowledge of group dynamics

• Skilled in the use of program presentation technology and the ability to train others in presentation skill building

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations as well as interpret program evaluations, needs assessment feedback, and other data to implement results in educational program delivery and market planning to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Webinar Support and LMS Specialist

Summary

Zeiders Enterprises is seeking a full-time Webinar Support/LMS Specialist to support government contracts delivering quality of life programs and services to military service members and families. The ideal candidate will have proven experience supporting Learning Management Systems, webinar platforms (e.g. Adobe Connect, Zoom, Teams, etc.), and system users. This position requires the ability to troubleshoot learning technologies, communicate effectively both verbally and in writing, maintain a high level of accuracy and attention to detail, and collaborate with internal and external clients and subject matter experts. This is a telework position.

Essential Duties and Responsibilities

• Staff and support an LMS helpdesk to assist learners worldwide with LMS access and functionality issues.

• Create and manage LMS learner accounts, ensuring consistency and accuracy of the data.

• Coordinate with LMS Admin to maintain system content and assist with uploading courses or other training items, building learning paths, and optimizing system performance.

• Develop and maintain system guides and standard operating procedures to ensure all processes are appropriately documented.

• Set up and produce live, virtual learning events, providing superior customer service and technical assistance to hosts, presenters, and learners in designated webinar platforms.

• Create and distribute contract-required reports in compliance with quality and delivery standards.

• Develop and maintain system guides and standard operating procedures to ensure all processes are appropriately documented.

• Work independently and as part of a team to achieve program objectives.

• Other duties as assigned.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• A minimum of a BA/BS degree with 1 year related experience;

• OR an Associate's Degree with 3 years related experience;

• OR a high school diploma with 5 years related experience, specifically with online learning technologies.

• Professional experience working within an LMS (OnPoint experience a plus) to manage learner accounts, training content, live events, and/or rosters and produce training reports.

• Experience supporting virtual training and online webinar platforms (e.g. Adobe Connect, Zoom, Teams, Blackboard, etc.).

• Exceptional computer skills, including proficiency in Word, PowerPoint, and Excel (Office 365 experience a plus). Proven experience with data management/data manipulation utilizing advanced features in Excel (e.g. VLOOKUP, pivot tables, etc.).

• Experience providing superior customer service, especially when faced with stressful situations.

• Ability to handle multiple projects simultaneously while meeting project deadlines.

• Experience conducting technical troubleshooting and quality control activities in a fast-paced environment.

• Excellent written and oral communication skills.

Preferred Qualifications

• Familiarity of HTML (Hyper Text Markup Language) and its use on an LMS.

• Ability to obtain and maintain military lifestyle knowledge.

• Experience working on a virtual team.

• Experience working with government contracts.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Exceptional Family Member Program (EFMP) Case Liaison (Virginia and California)

Summary

Exceptional Family Member Program Case Liaisons develop and provide EFMP education and marketing to stress the importance of EFMP enrollment and provide non-medical case management for assigned EFMP families.

Essential Duties and Responsibilities

• Establish and maintain cooperative relationships with local MTF, School Liaison Officer, and school district to ensure deliver of integrated EFMP services

• Provide non-medical case management for assigned EFMP families and document case notes in NFAAS

• Coordinate with agencies and other service support offices to include installation medical and recreational facilities, community service agencies, and private organizations

• Educate and inform families on Special Education documentation and support services, i.e. school services, access to therapies, related resources, and workshops, etc. Facilitate effective communication and meeting planning strategies that will further empower families with effective tools to self-advocate for their EFM.

• Develop and provide EFMP education and marketing, to include providing command briefings, writing articles, and using multi-media publications/communication methods to conduct outreach and to stress the importance of EFMP enrollment

• Perform administrative functions associated with the training, education, and outreach program plans. Collect, analyze, and maintain training, education, and outreach materials, including: listings of services and resources, information on the command outreach concept and plan, reports, and surveys

• Ensure EFMP information is incorporated as appropriate in FFSP education and awareness campaigns

• Ensure EFMP group education, one-on-one consultation, and information and referral contacts and services are entered and counted in FFSMIS

• Provide guidance to families on identifying the educational needs of the EFM, developing strategies to meet the identified needs, and choosing options and available resources within the community. Develop clearly stated meeting plans based on in-depth conversations and comprehensive records review with family.

• At the family's request, participate in parent conferences and meetings related to IEP and/or 504 plans to support families, guardians and individuals in obtaining appropriate special education support services, as appropriate.

• Following a successful IEP and/or 504 plan meeting, provide ongoing special education support to families, guardians and individuals as they monitor the effectiveness and execution of IEP and/or 504 plans and request changes to plans as their needs evolve.

• Serve as a resource in non-legal special education matters. When appropriate, make referrals to and collaborate with EFMP Attorney who will provide case assessment, legal advice, legal briefings, and representation to Sailors on Special Education matters.

• Ensure staff delivering EFMP Case Liaison are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Knowledge of the military and the challenges of the military life style as well as those resulting from the unique challenges of EFMP families

• Knowledge of state, federal, and local resources

• Understanding, sensitivity, and empathy for Sailors and family members from diverse racial, ethnic, and socioeconomic backgrounds

• Ability to intervene in crisis situations, using sound judgment, ethics, and common sense

• Proficiency in oral and written communication skills

• Knowledge of Microsoft Office Suite software and skilled in the use of office software

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Bachelor's degree in a social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Demonstrated experience providing case management or advocacy services and experience working with special needs individuals or families

• Completion of Health Insurance Portability and Accountability Act (HIPAA) training within 30 days of installation start date and annually thereafter; and completion of CNIC-approved special education training within 30 days of start date.

  Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

• Ability to work both independently and as part of a team.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: Work and Family Life Consultant

Summary

Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.

Essential Duties and Responsibilities

• Provide a wide range of programs and services to the FFSP

• Conduct training classes for Sailors and family members

• Provide specific information on resources available

• Work individually with clients where appropriate

• Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)

• Ensure all programs and services scheduled and delivered are in the automated Centralized

• Scheduling and metrics system in use by the FFSP

• Provide support related to disaster preparedness and response

• Other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience

• Experience making presentations and facilitating training for large and small groups

Required Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious)

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):

• Deployment

• Relocation

• Parent Education

• Life Skills

• Family Advocacy Program Education

• Transition Assistance and Family Employment

• Cross-training and support for additional program areas as assigned

• Knowledge of the formulation and execution of needs assessment tools

• Knowledge of the military and the challenges of the military life style

• Knowledge of social services and/or education delivery systems

• Skilled in providing individual education as well as group facilitation

• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model

• Ability to manage multiple priorities

• Ability to use verbal and written communication skills effectively

• Ability to conduct program evaluations and use those evaluations to improve program effectiveness

• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: New Parent Support Home Visitor

Summary

NPS Home Visitors provide services and promote healthy family life through referrals, screening and assessment, home visitation and training using the Nurturing Parent curriculum, group classes, marketing, case record management, and reporting.

Essential Duties and Responsibilities

• Expectant parents and parents with children under three shall be assessed and screened for child abuse risk, using the established Navy NPS screening tools and procedures

• Parents who are not screened at risk or eligible for NPS home visiting shall be provided information and referral to appropriate military and civilian community resources and services

• Ensure home visitation services use the Nurturing Parenting Program for all at risk parents accepting NPS services

• Report suspected child abuse and domestic abuse/violence to the local civilian authorities and the Family Advocacy Representative IAW Navy and state requirements

• Ensure that home visiting services are fully documented in the FFSMIS NPS Case Management System IAW current Navy requirements

• Ensure that NPS information and referred, assessment, screening, and educational services for parents not at risk are entered and counted in FFSMIS

• Ensure staff delivering NPS services are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Demonstrates effective needs assessment and individual/small group training skills

• Understands group dynamics; demonstrates self-awareness as well as empathy/sensitivity to others.

• Demonstrates the ability to embrace the military environment and to develop professional relationships with military and civilian personnel

• Communicates verbally and in writing in a clear, concise manner, and effectively conveys ideas

• Demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines

• Skill using appropriate software programs such as Microsoft Word, Outlook, and Power Point as well as data collection programs

• Experience in case record management and reporting

• Experience or training in development and implementation of parenting skills curriculum.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Bachelor's degree in social work or nursing

• Three years' experience in the field of social work, maternal/child health, child development and/or public health

• Nurses must maintain state licensure or certification

Preferred Qualifications

• Articulates an understanding of adult learning principles and techniques

• Demonstrated experience in conducting program evaluations. Articulates understanding of basic evaluation techniques and use of customer feedback to improve overall program effectiveness/impact

Other Skills and Abilities

• This position requires access to U.S. Government facilities and systems.

• S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

• Ability to work both independently and as part of a team.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.

Job Description

Description

Job Title: New Parent Support Home Visitor

Summary

NPS Home Visitors provide services and promote healthy family life through referrals, screening and assessment, home visitation and training using the Nurturing Parent curriculum, group classes, marketing, case record management, and reporting.

Essential Duties and Responsibilities

• Expectant parents and parents with children under three shall be assessed and screened for child abuse risk, using the established Navy NPS screening tools and procedures

• Parents who are not screened at risk or eligible for NPS home visiting shall be provided information and referral to appropriate military and civilian community resources and services

• Ensure home visitation services use the Nurturing Parenting Program for all at risk parents accepting NPS services

• Report suspected child abuse and domestic abuse/violence to the local civilian authorities and the Family Advocacy Representative IAW Navy and state requirements

• Ensure that home visiting services are fully documented in the FFSMIS NPS Case Management System IAW current Navy requirements

• Ensure that NPS information and referred, assessment, screening, and educational services for parents not at risk are entered and counted in FFSMIS

• Ensure staff delivering NPS services are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP

• Demonstrates effective needs assessment and individual/small group training skills

• Understands group dynamics; demonstrates self-awareness as well as empathy/sensitivity to others.

• Demonstrates the ability to embrace the military environment and to develop professional relationships with military and civilian personnel

• Communicates verbally and in writing in a clear, concise manner, and effectively conveys ideas

• Demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines

• Skill using appropriate software programs such as Microsoft Word, Outlook, and Power Point as well as data collection programs

• Experience in case record management and reporting

• Experience or training in development and implementation of parenting skills curriculum.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).

• Bachelor's degree in social work or nursing

• Three years' experience in the field of social work, maternal/child health, child development and/or public health

• Nurses must maintain state licensure or certification

Preferred Qualifications

• Articulates an understanding of adult learning principles and techniques

• Demonstrated experience in conducting program evaluations. Articulates understanding of basic evaluation techniques and use of customer feedback to improve overall program effectiveness/impact

Other Skills and Abilities

• This position requires access to U.S. Government facilities and systems.

• S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

• Ability to work both independently and as part of a team.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Zeiders Enterprises, Inc.