Company Detail

Job Description

Veterinary Assistant Careers at Banfield Pet Hospital For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you 'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you 'll have access to a variety of learning and development opportunities along the way. Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care. Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred. Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice. A Day in the Life of a Banfield Veterinary Assistant The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include: Helping maintain the flow of patients Communicating with the veterinarian and vet techs Carrying out or setting up procedures that do not require veterinarian or vet tech assistance Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized Educating clients about our Optimum Wellness Plans R and the importance of preventive care Mentoring other members of the hospital team Commitment Beyond Qualifications Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We 're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom ' as their guide. In addition, our Vet Assistants are: Action Oriented Customer Focused Good Listeners Effective Communicators Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family -including your pets. Personal Health, Savings, and Wellness Benefits Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility. Potential as Big as Your Passion Whether you 're a new Vet Assistant, have been working for years or are changing careers, we 'll support your professional growth with: Performance development plans designed to help you reach your established careers goals Relevant learning opportunities Networking events Ways to offer your skills to your community A Support Structure That Helps You Thrive We 've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine. Start your Banfield Career as a Veterinary Assistant Learn more about the impact you can make as

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Client Service Coordinator

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Description - External

ESSENTIAL RESPONSIBILITIES AND TASKS

. Live and exemplify the Five Principles of Mars, Inc. within self and team.

. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.

. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.

. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.

. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services

. Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.

. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.

. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

. Conduct administrative functions as necessary.

. Other job duties as assigned.

THE FIVE PRINCIPLES

. Quality - The consumer is our boss, quality is our work and value for money is our goal.

. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.

. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.

. Efficiency - We use resources to the full, waste nothing and do only what we can do best.

. Freedom - We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS / COMPETENCIES Leadership - Customer Focus - Peer Relationships - Integrity & Trust

- Action Oriented - Listening

Functional - Preventative care and OWPs - Communication Skills - Client Service Skills - Priority Setting - Time Management

CAPABILITIES AND EXPERIENCE (CAN DO)

. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.

. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.

. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.

. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.

. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

ATTITUDES (WILL DO)

. Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.

. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.

. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.

. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.

. Independence - Able and willing to perform tasks and duties without supervision.

. Tolerance for Stress / Resiliency - Maintains a positive -can do- outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

SPECIAL WORKING CONDITIONS

. Ability to work at a computer for long periods of time.

. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)

. Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.

. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

. The noise level in the work environment is moderately high.

. Requires sufficient ambulatory skills in order to perform duties while at hospital.

. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.

. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

EXPERIENCE, EDUCATION AND/OR TRAINING

. High School Diploma or equivalent preferred.

. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.

. One year related experience required with customer service preferred.

. Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

COMPENSATION & BENEFITS

. Pay Range for this role is $13.12-22.18/hour. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked.

. Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. We are excited to announce our new Paid Parental Leave for 2021. Our benefits package also includes:

. Medical, Dental, Vision

. Basic Life (company paid) & Supplemental Life

. Short and Long Term Disability (company paid)

. Flexible Spending Accounts

. Commuter Benefits*

. Legal Plan*

. Health Savings Account with company funding

. 401(k) with generous company match*

. Paid Time Off & Holidays*

. Student Debt Program (for FT DVMs)

. Continuing Education allowance for eligible positions*

. Free Optimum Wellness Plans for your pets' preventive and general care*

Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet HospitalR strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients. Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. Assist with surgery as applicable. Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Position Description Veterinary Assistant - Job Description.docx 2 of 3 Last Revised: 05/03/2018 JP Drive for results Functional Skills Priority Setting CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel. ATTITUDES (WILL DO) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision as appropriate. Tolerance for Stress / Resiliency - Maintains a positive -can do- outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. The noise level in the work environment is moderately high. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Position Description Veterinary Assistant - Job Description.docx 3 of 3 Last Revised: 05/03/2018 JP EXPERIENCE, EDUCATION AND/OR TRAINING Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred. Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances. One year related experience required with customer service preferred.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Credentialed Veterinary Technician

Banfield Pet Hospital is hiring full-time and part-time CVTs at its Fairless Hills Hospital located at 220 Commerce Blvd, Fairless Hills, PA 19030.

The anticipated starting hourly rate for individuals expressing interest in this position is $24 to $34 per hour. Rate to be determined by the schedule, location, experience, skills, and abilities of the applicant.

Who we are

We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive petcare. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission.

We love pets. You know who else we love? CVTs. We enable CVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up.

Banfield's here for you so you can be there for pets!

Who we're looking for

We're looking for a Credentialed Veterinary Technician (or a VT currently in the process of completing accreditation) to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities.

Whether you're a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career.

Role responsibilities

• Provide furry, feathered, and scaled pets with the best possible care, especially preventive care

• Build close relationships with pets and the humans who love them

• Work closely with teammates and cultivate a positive, dynamic work culture

• Impact the future of veterinary medicine with your own expertise and ways of practicing medicine

• Exemplify the Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency, and Freedom

  What we offer

  Now the good stuff! We believe in taking care of our employees so they can take care of themselves, their family, and the pets they treat. We value work-life balance too! Here are just a few of the benefits full-time associates are eligible for:

  The good stuff

• Competitive salary with paid time off so you can spend time with the people you love

• Medical, dental, and vision insurance for you and loved ones

• Competitive referral program - join our team, bring your friends and get paid*!

• Paid leave for new parents

• 401(k) Savings Plan

• Health Savings Account and Flexible Spending Account

• Paid short- and long-term disability, including maternity leave

• Optimum Wellness PlansR for up to three pets plus discounts on Mars, PetSmart, RoyalCanin , and more

  Even more good stuff

• Flexible scheduling

• Ability to practice at the top of your license

• Locations all over the US to choose from

• Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars

• Dedicated onboarding and development support so you can grow your career (or become a coach yourself!)

• Continuing education opportunities paid for by us

• Health and well-being benefits to support quality of life

• National partner conferences for networking and continuing education

• Discount on Fear Free Certification

• Practice-paid subscription to NAVTA, VetGirl, and Vetfolio

• Associate-led equity, inclusion, and diversity groups (we have 7 of them!)

• Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

  #registered vet technician (RVT) #licensed veterinary technician (LVT) #veterinary technician specialists (VTS) #certified veterinary technician (CVT)

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Veterinary Practice Manager Careers at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart R associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path. Job Description Summary:In partnership with the Chief of Staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Employment Type: Full-Time Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.). A Day in the Life of a Banfield Practice Manager The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital 's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans R, preventive care, pet health needs and hospital services. You will also be responsible for: Educating associates on Banfield guidelines/practices Budgeting and planning for the hospital Dealing with daily operations Scheduling associates, coordinating time off and managing continuing education needs Commitment Beyond Qualifications The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work.Additionally, our Practice Managers have: Strong organizational, communication and interpersonal skills A knack for problem solving Conflict management experience Leadership and analytical know-how Caring for Those Who Care: Benefits for a Banfield Practice Manager We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too. Personal Health, Savings, and Wellness Benefits We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility). Potential as Big as Your Passion We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: Connections to learning experiences Networking opportunities Ways to give back to your community through volunteerism A Support Structure That Helps You Thrive As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leadership and our Central Team Support to ensure your success.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Credentialed Veterinary Technician

Banfield Pet Hospital is hiring full-time and part-time CVTs at its Mechanicsburg Hospital located at 5900 Carlisle Pike, Mechanicsburg, PA 17050.

The anticipated starting hourly rate for individuals expressing interest in this position is $20 to $30 per hour. Rate to be determined by the schedule, location, experience, skills, and abilities of the applicant.

Who we are

We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive petcare. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission.

We love pets. You know who else we love? CVTs. We enable CVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up.

Banfield's here for you so you can be there for pets!

Who we're looking for

We're looking for a Credentialed Veterinary Technician (or a VT currently in the process of completing accreditation) to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities.

Whether you're a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career.

Role responsibilities

• Provide furry, feathered, and scaled pets with the best possible care, especially preventive care

• Build close relationships with pets and the humans who love them

• Work closely with teammates and cultivate a positive, dynamic work culture

• Impact the future of veterinary medicine with your own expertise and ways of practicing medicine

• Exemplify the Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency, and Freedom

  What we offer

  Now the good stuff! We believe in taking care of our employees so they can take care of themselves, their family, and the pets they treat. We value work-life balance too! Here are just a few of the benefits full-time associates are eligible for:

  The good stuff

• Competitive salary with paid time off so you can spend time with the people you love

• Medical, dental, and vision insurance for you and loved ones

• Competitive referral program - join our team, bring your friends and get paid*!

• Paid leave for new parents

• 401(k) Savings Plan

• Health Savings Account and Flexible Spending Account

• Paid short- and long-term disability, including maternity leave

• Optimum Wellness PlansR for up to three pets plus discounts on Mars, PetSmart, RoyalCanin , and more

  Even more good stuff

• Flexible scheduling

• Ability to practice at the top of your license

• Locations all over the US to choose from

• Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars

• Dedicated onboarding and development support so you can grow your career (or become a coach yourself!)

• Continuing education opportunities paid for by us

• Health and well-being benefits to support quality of life

• National partner conferences for networking and continuing education

• Discount on Fear Free Certification

• Practice-paid subscription to NAVTA, VetGirl, and Vetfolio

• Associate-led equity, inclusion, and diversity groups (we have 7 of them!)

• Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

  #registered vet technician (RVT) #licensed veterinary technician (LVT) #veterinary technician specialists (VTS) #certified veterinary technician (CVT)

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Opening Statement

Veterinary Assistant Careers at Banfield Pet Hospital

For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you'll have access to a variety of learning and development opportunities along the way.

Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care.

Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred.

Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice.

Description - External

A Day in the Life of a Banfield Veterinary Assistant

The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include:

. Helping maintain the flow of patients

. Communicating with the veterinarian and vet techs

. Carrying out or setting up procedures that do not require veterinarian or vet tech assistance

. Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized

. Educating clients about our Optimum Wellness PlansR and the importance of preventive care

. Mentoring other members of the hospital team

Commitment Beyond Qualifications

Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom - as their guide. In addition, our Vet Assistants are:

. Action Oriented

. Customer Focused

. Good Listeners

. Effective Communicators

Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant

When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family-including your pets.

Personal Health, Savings, and Wellness Benefits

Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility.

Potential as Big as Your Passion

Whether you're a new Vet Assistant, have been working for years or are changing careers, we'll support your professional growth with:

. Performance development plans designed to help you reach your established careers goals

. Relevant learning opportunities

. Networking events . Ways to offer your skills to your community

A Support Structure That Helps You Thrive

We've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine.

Start your Banfield Career as a Veterinary Assistant

Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.

View the full job description or if you're ready to make your move, apply today!

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet HospitalR strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Veterinary Assistant Careers at Banfield Pet Hospital

For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you'll have access to a variety of learning and development opportunities along the way.

Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care.

Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred.

Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice.

A Day in the Life of a Banfield Veterinary Assistant

The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include:

. Helping maintain the flow of patients

. Communicating with the veterinarian and vet techs

. Carrying out or setting up procedures that do not require veterinarian or vet tech assistance

. Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized

. Educating clients about our Optimum Wellness PlansR and the importance of preventive care

. Mentoring other members of the hospital team

Commitment Beyond Qualifications

Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom - as their guide. In addition, our Vet Assistants are:

. Action Oriented

. Customer Focused

. Good Listeners

. Effective Communicators

Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant

When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family-including your pets.

Personal Health, Savings, and Wellness Benefits

Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility.

Potential as Big as Your Passion

Whether you're a new Vet Assistant, have been working for years or are changing careers, we'll support your professional growth with:

. Performance development plans designed to help you reach your established careers goals

. Relevant learning opportunities

. Networking events . Ways to offer your skills to your community

A Support Structure That Helps You Thrive

We've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine.

Start your Banfield Career as a Veterinary Assistant

Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.

View the full job description or if you're ready to make your move, apply today!

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet HospitalR strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

This role will support the Banfield Pet Hospital locations within a 20-mile radius of Santa Ana, CA. Applicants must live within this area (ex: Anaheim, CA; Huntington Beach, CA; Irvine CA; Mission Viejo, CA; Santa Ana, CA; Signal Hill, CA) to be considered.

Salary Range: $67,725 - $101,410 (Depending on experience and location)

Summary and Qualifications:

Ensure hospital facilities in their region are maintained in good condition and working order by identifying, managing, and performing facility and medical equipment repairs and preventive maintenance.

Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.

• Identify, manage, perform, measure, schedule and track facility repair and preventive maintenance tasks in accordance to practice standards, including but not limited to:

• Painting and cove base installation

• Cabinetry and laminate repairs

• Drywall and ceiling repairs

• Basic plumbing and electrical repairs

• Lighting maintenance and repairs

• Flooring maintenance and repairs

• Manage assigned in-house maintenance and repair work orders, schedule the work, communicate timelines to hospitals and Facilities Coordinators and complete the work.

• Manage all facets of ceramic tile floor care regional maintenance program.

• Source, select, hire, and manage painting contractors to complete all paints within region in accordance to practice standards.

• Perform medical equipment preventive maintenance work on various equipment. Report on-repairable damage to Facility Coordinators.

• Inspect, document, and report facility damages, repairs, structural conditions, and construction plan variances.

• Regularly provide clear and concise communication of repairs, projects and service work updates and deliverables to managers and field leaders.

• Purchase and keep inventory of all needed hospital maintenance materials.

• Coordinate travel arrangements within Banfield guidelines and budget to meet job deadlines.

• Other job duties as assigned.

Special Working Conditions:

• Some travel is required.

• Residential Requirement: All hospital maintenance associates are required to live in the market to which they are assigned.

• Must have clean driving record and agree to annual MVR reports.

• Ability to work at a computer for long periods of time.

• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.

• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.

• The noise level in the work environment is normally moderate.

• Environment where pets are present.

Experience, Education and/or Training:

• Bachelor's degree in Construction or Facilities Management is preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.

• Three years of construction and/or maintenance experience are required.

• Understanding of construction terms, blueprints, troubleshooting electrical, plumbing, casework, and general building constructions is required.

• Working knowledge and/or experience with building construction power tools, electrical, plumbing, drywall repair, paint, cabinetry, laminate, VCT and ceramic flooring installation & repair, and general building construction are preferred.

What We Offer - The Good Stuff:

• Competitive salary with paid time off & holidays so you can spend time with the people you love

• Medical, dental, and vision insurance for you and your loved ones

• Fertility and family-building assistance

• Paid Parental leave

• Practice Paid Basic Life Insurance

• Practice Paid Short- and Long-Term Disability

• Competitive referral program - join our team, bring your friends, and get paid*

• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match

• Commuter Benefits

• Legal Plan

• Health Savings Account & Flexible Spending Account

• Mental health support and resources

• Paid Volunteering

• Optimum Wellness PlansR for up to three pets

• Continuing Education allowance & MED hours for eligible positions

• Student Debt Relief (for full-time DVMs)

• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more

Even More Good Stuff:

• Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars

• Health and well-being benefits to support quality of life

• Associate-led equity, inclusion, and diversity groups (we have 7 of them!)

• Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

*Terms and conditions apply

**Benefits eligibility is based on employment status

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet HospitalR strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

SUMMARY OF JOB PURPOSE AND FUNCTION

The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality(safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality(safe, effective, patient/client centered, timely, efficient and equitable care.

ESSENTIAL RESPONSIBILITIES AND TASKS

• Live and exemplify the Five Principles of Mars, Inc. within self and team.

• Serve as a champion for quality by communicating, demonstrating and driving a culture of quality and safety at the hospital level to optimize medical care, client experience, associate engagement and hospital performance.

• Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory and Banfield quality standards while building associate veterinarian engagement.

• Develop, coach, and manage associate veterinarians on the technical and functional skills needed to be successful in their role and deliver outstanding, high quality medical care that aligns with our six domains of quality and supports the business by delivering on hospital performance expectations.

• In partnership with the Director of Veterinary Quality (DVQ), drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians in their hospitals.

• Develop associate and lead veterinarians to coach new hires and deliver an exceptional onboarding and mentorship experience.

• Deliver on veterinary quality KPIs to support the hospital, market and practice OGSMs.

• Perform clinical skill and leadership competency development of associate and lead veterinarians to deliver high quality medical care and outstanding client service.

• In partnership with the Regional P&O Co-Pilot (POCP) and the DVQ, identify and develop future veterinary talent for leadership roles within the practice.

• Drive doctor engagement and retention efforts in partnership with DVQ, POCP and operations by implementing strategies to reduce turnover risk and provide consistent support at the hospital level. Support the engagement and retention of certified veterinary technicians (CVTs).

• Responsible for medical equipment inventory and functionality in assigned hospitals and manage requests for additional medical equipment in partnership with the DVQ and Regional Vice President of Veterinary Quality (VPVQ).

• Partner with the Practice Manager (PM) to manage medical equipment maintenance and calibration in accordance with practice and equipment supplier standards.

• Actively participate in local, state, and national veterinary organizations to cultivate relationships within the veterinary profession (i.e. regulatory boards, vendors, associations, and referral hospitals) to promote Banfield's brand reputation.

• Ensure hospital operations meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety.

• Other job duties as assigned.

THE FIVE PRINCIPLES

• Quality - The consumer is our boss, quality is our work and value for money is our goal.

• Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.

• Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.

• Efficiency - We use resources to the full, waste nothing and do only what we can do best.

• Freedom - We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS / COMPETENCIES

Leadership

• Conflict Management

• Customer Focus

• Developing Direct Reports

• Directing Others

• Building Effective Teams

Functional

• Hiring and Staffing

• Communication Skills

• Managing and Measuring work

• Peer Relationships

• Drive for Results

CAPABILITIES AND EXPERIENCE (CAN DO)

• Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

• Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

• Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.

• Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.

• Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.

• Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

• Computer skills - Comfortably and confidently uses a computer and specialized software.

ATTITUDES (WILL DO)

• Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.

• Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.

• Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.

• Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.

• Independence - Able and willing to perform tasks and duties without supervision.

• Tolerance for Stress / Resiliency - Maintains a positive -can do- outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

SPECIAL WORKING CONDITIONS

• Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)

• Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.

• The noise level in the work environment is moderately high.

• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

• Requires sufficient ambulatory skills in order to perform duties while at hospital.

• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

• Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

• Some travel required, to assist other area hospitals as well as for vendor visits and associate education.

• Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.

DEA: Candidate must obtain state controlled substance and federal DEA within 3 months of employment, unless otherwise required by the state in which working.

USDA: Accredited by the USDA Animal and Plant Health Inspection Service

EXPERIENCE, EDUCATION AND/OR TRAINING

• Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.

• Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.

• 3 years experience in small animal medicine an d surgery practice.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet HospitalR strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Summary of Job Purpose and Function

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Description - External

Essential Responsibilities and Tasks

. Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.

. Maintain the flow of the Cycle of Service in accordance to position. Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis.

. Hold or restrain pets during examination, treatment, or inoculation.

. Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.

. Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician).

. Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician.

. Clean the surgical suite and instruments.

. Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols

. Other job duties as assigned.

Hiring Qualifications

Capabilities and Experience (can do)

. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.

. Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.

. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.

. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.

. Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

. Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

Attitudes (will do)

. Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.

. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.

. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.

. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.

. Independence - Able and willing to perform tasks and duties without supervision as appropriate.

. Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

Special Working Conditions

. Ability to work at a computer for long periods of time.

. Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)

. Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.

. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

. The noise level in the work environment is moderately high.

. Requires sufficient ambulatory skills in order to perform duties while at hospital.

. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.

. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

Experience, Education and/or Training

. High School Diploma preferred.

. Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.

. One year related experience required with customer service preferred.

Banfield Pet HospitalR strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

SUMMARY OF JOB PURPOSE AND FUNCTION

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

ESSENTIAL RESPONSIBILITIES AND TASKS

Live and exemplify the Five Principles of Mars, Inc. within self and team.

Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.

Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.

Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.

Obtain relevant information and history from clients and maintain proper and complete medical charts.

Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.

Assist with surgery as applicable.

Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital.

Other job duties as assigned.

THE FIVE PRINCIPLES

Quality - The consumer is our boss, quality is our work and value for money is our goal.

Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.

Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.

Efficiency - We use resources to the full, waste nothing and do only what we can do best.

Freedom - We need freedom to shape our future; we need profit to remain free.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Credentialed Veterinary Technician

Banfield Pet Hospital is hiring full-time and part-time CVTs at the following hospital locations:

• South Philly: 2360 W Oregon Ave, Philadelphia, PA 19145

• Conshohocken Hospital: 44 E Ridge Pike, Conshohocken, PA 19428

• Exton Hospital: 1010 E Lancaster Ave, Downingtown, PA 19335

• King of Prussia Hospital: 131 Town Center Rd, King of Prussia, PA 19406

• West Chester Hospital: 1115 West Chester Pike, Ste 2A, West Chester, PA 19382

The anticipated starting hourly rate for individuals expressing interest in this position is $24 to $34 per hour. Rate to be determined by the schedule, location, experience, skills, and abilities of the applicant.

Who we are

We're Banfield. You've probably seen us around. We started in 1955 as a small practice with big ideas about preventive petcare. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We'd love to have you join our team to help in this mission.

We love pets. You know who else we love? CVTs. We enable CVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up.

Banfield's here for you so you can be there for pets!

Who we're looking for

We're looking for a Credentialed Veterinary Technician (or a VT currently in the process of completing accreditation) to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities.

Whether you're a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career.

Role responsibilities

• Provide furry, feathered, and scaled pets with the best possible care, especially preventive care

• Build close relationships with pets and the humans who love them

• Work closely with teammates and cultivate a positive, dynamic work culture

• Impact the future of veterinary medicine with your own expertise and ways of practicing medicine

• Exemplify the Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency, and Freedom

  What we offer

  Now the good stuff! We believe in taking care of our employees so they can take care of themselves, their family, and the pets they treat. We value work-life balance too! Here are just a few of the benefits full-time associates are eligible for:

  The good stuff

• Competitive salary with paid time off so you can spend time with the people you love

• Medical, dental, and vision insurance for you and loved ones

• Competitive referral program - join our team, bring your friends and get paid*!

• Paid leave for new parents

• 401(k) Savings Plan

• Health Savings Account and Flexible Spending Account

• Paid short- and long-term disability, including maternity leave

• Optimum Wellness PlansR for up to three pets plus discounts on Mars, PetSmart, RoyalCanin , and more

  Even more good stuff:

• Flexible scheduling

• Ability to practice at the top of your license

• Locations all over the US to choose from

• Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars

• Dedicated onboarding and development support so you can grow your career (or become a coach yourself!)

• Continuing education opportunities paid for by us

• Health and well-being benefits to support quality of life

• National partner conferences for networking and continuing education

• Discount on Fear Free Certification

• Practice-paid subscription to NAVTA, VetGirl, and Vetfolio

• Associate-led equity, inclusion, and diversity groups (we have 7 of them!)

• Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

  #registered vet technician (RVT) #licensed veterinary technician (LVT) #veterinary technician specialists (VTS) #certified veterinary technician (CVT)

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Veterinary Assistant Careers at Banfield Pet Hospital For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you 'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you 'll have access to a variety of learning and development opportunities along the way. Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care. Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred. Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice. A Day in the Life of a Banfield Veterinary Assistant The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include: Helping maintain the flow of patients Communicating with the veterinarian and vet techs Carrying out or setting up procedures that do not require veterinarian or vet tech assistance Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized Educating clients about our Optimum Wellness Plans R and the importance of preventive care Mentoring other members of the hospital team Commitment Beyond Qualifications Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We 're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom ' as their guide. In addition, our Vet Assistants are: Action Oriented Customer Focused Good Listeners Effective Communicators Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family -including your pets. Personal Health, Savings, and Wellness Benefits Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility. Potential as Big as Your Passion Whether you 're a new Vet Assistant, have been working for years or are changing careers, we 'll support your professional growth with: Performance development plans designed to help you reach your established careers goals Relevant learning opportunities Networking events Ways to offer your skills to your community A Support Structure That Helps You Thrive We 've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine. Start your Banfield Career as a Veterinary Assistant Learn more about the impact you can make as

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Sales and marketing skills - Educates clients on preventive care, pet health needs and hospital services, and enthusiastically promotes the benefits of Optimum Wellness Plans. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive -can do- outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position often requires working weekends and evenings. The noise level in the work environment is moderately high. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires ambulatory skills sufficient to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. EXPERIENCE, EDUCATION AND/OR TRAINING Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.) Banfield hospital experience and/or previous experience as a Practice Manager in veterinary medicine preferred. Veterinary technician certification, licensure, and experience preferred. Certified Veterinary Practice Manager (CVPM) or Veterinary Management Institute (CVPA) certification preferred.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

The Client Care Associate's primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication.

Live and exemplify the Five Principles of Mars, Inc. within self and team.

. Resolve client problems by determining the cause of the issue, selecting and explaining the solution to the issue, and following up to ensure resolution.

. Recommend potential products or services by recognizing and analyzing client needs.

. Contribute to team effort by accomplishing related results (personal metrics).

. Manage high volume of incoming client requests via telephone, email, and web chat.

. Other job duties as assigned.

Ability to work at a computer for long periods of time.

. Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.

. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.

Associate's degree preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School diploma/GED is required.

. Minimum of one year of relevant customer service and/or call center experience is required.

. Excellent communication skills.

. Ability to multi-task, prioritize, and manage time effectively

. Strong client contact handling skills and active listening.

. The noise level in the work environment is normally moderate.

. Environment where pets are present.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Sales and marketing skills - Educates clients on preventive care, pet health needs and hospital services, and enthusiastically promotes the benefits of Optimum Wellness Plans. ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand. Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment. Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others. Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned. Independence - Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency - Maintains a positive -can do- outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position often requires working weekends and evenings. The noise level in the work environment is moderately high. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Requires ambulatory skills sufficient to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. EXPERIENCE, EDUCATION AND/OR TRAINING Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.) Banfield hospital experience and/or previous experience as a Practice Manager in veterinary medicine preferred. Veterinary technician certification, licensure, and experience preferred. Certified Veterinary Practice Manager (CVPM) or Veterinary Management Institute (CVPA) certification preferred.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Shift Lead Position Profile The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues. The right person for this job takes great enjoyment in: Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team. Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling. Ensuring compliance with all practice policies and procedures. Ensuring adherence to Banfield dress and grooming guidelines. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans R for your pets. In addition, medical, vision and dental insurance is offered to associates based on eligibility. If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit Banfield.com/Careers and apply today for an opportunity in your area. We look forward to speaking with you about your desire to join Banfield and make a better world for pets! You must believe preventive care is the best and only way to achieve a long and healthy life for each pet. You must embrace and thrive on providing exceptional client and pet experiences. You must be available to work weekend and evening shifts. You must be comfortable working in an environment with loud noise and strong smells. You must be 18 years of age or older. You must have a minimum of two years of veterinary hospital experience. We are a drug-free, smoke-free, equal opportunity employer. Are You Passionate About Preventive Pet Care? Apply Today! Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondisc

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Veterinary Assistant Careers at Banfield Pet Hospital For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you 'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you 'll have access to a variety of learning and development opportunities along the way. Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care. Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred. Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice. A Day in the Life of a Banfield Veterinary Assistant The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include: Helping maintain the flow of patients Communicating with the veterinarian and vet techs Carrying out or setting up procedures that do not require veterinarian or vet tech assistance Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized Educating clients about our Optimum Wellness Plans R and the importance of preventive care Mentoring other members of the hospital team Commitment Beyond Qualifications Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We 're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom ' as their guide. In addition, our Vet Assistants are: Action Oriented Customer Focused Good Listeners Effective Communicators Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family -including your pets. Personal Health, Savings, and Wellness Benefits Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility. Potential as Big as Your Passion Whether you 're a new Vet Assistant, have been working for years or are changing careers, we 'll support your professional growth with: Performance development plans designed to help you reach your established careers goals Relevant learning opportunities Networking events Ways to offer your skills to your community A Support Structure That Helps You Thrive We 've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine. Start your Banfield Career as a Veterinary Assistant Learn more about the impact you can make as

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

SUMMARY OF JOB PURPOSE AND FUNCTION:

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

ESSENTIAL RESPONSIBILITIES AND TASKS

• Live and exemplify the Five Principles of Mars, Inc. within self and team.

• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.

• Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.

• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.

• Obtain relevant information and history from clients and maintain proper and complete medical charts.

• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.

• Assist with surgery as applicable.

• Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.

• Mentor other paraprofessionals in the hospital.

• Other job duties as assigned.

THE FIVE PRINCIPLES

• Quality - The consumer is our boss, quality is our work and value for money is our goal.

• Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.

• Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.

• Efficiency - We use resources to the full, waste nothing and do only what we can do best.

• Freedom - We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS COMPETENCIES

• Leadership

• Action Oriented

• Customer Focus

• Listening

• Peer Relationships

• Personal Learning Functional

• Ensure medical quality

• Effective communication

• Drive for results

• Functional Skills

• Priority Setting

CAPABILITIES AND EXPERIENCE (CAN DO)

• Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

• Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.

• Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

• Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.

• Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.

• Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.

• Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

• Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel.

ATTITUDES (WILL DO)

• Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.

• Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment.

• Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.

• Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.

• Independence - Able and willing to perform tasks and duties without supervision as appropriate.

• Tolerance for Stress / Resiliency - Maintains a positive -can do- outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

SPECIAL WORKING CONDITIONS

• Ability to work at a computer for long periods of time.

• Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)

• Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.

• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

• The noise level in the work environment is moderately high.

• Requires sufficient ambulatory skills in order to perform duties while at hospital.

• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

EXPERIENCE, EDUCATION AND/OR TRAINING

• Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred.

• Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.

• Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.

• One year related experience required with customer service preferred.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

Job Detail

• Company:
  Banfield Pet Hospital

Job Description

Veterinary Assistant Careers at Banfield Pet Hospital For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you 'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you 'll have access to a variety of learning and development opportunities along the way. Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care. Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred. Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice. A Day in the Life of a Banfield Veterinary Assistant The Vet Assistant provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include: Helping maintain the flow of patients Communicating with the veterinarian and vet techs Carrying out or setting up procedures that do not require veterinarian or vet tech assistance Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized Educating clients about our Optimum Wellness Plans R and the importance of preventive care Mentoring other members of the hospital team Commitment Beyond Qualifications Every associate including the Vet Assistant has an important contribution to make to the veterinary team. We 're looking for Vet Assistants who are dedicated to their work, have a positive attitude and use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom ' as their guide. In addition, our Vet Assistants are: Action Oriented Customer Focused Good Listeners Effective Communicators Caring for Those Who Care: Benefits for a Banfield Veterinary Assistant When it comes to benefits, we support your personal wellness and professional development. We offer a wide range of perks and programs that help you take care of yourself and your family -including your pets. Personal Health, Savings, and Wellness Benefits Every team member needs to be appreciated. All Vet Assistants receive a generous benefits package including 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates based on eligibility. Potential as Big as Your Passion Whether you 're a new Vet Assistant, have been working for years or are changing careers, we 'll support your professional growth with: Performance development plans designed to help you reach your established careers goals Relevant learning opportunities Networking events Ways to offer your skills to your community A Support Structure That Helps You Thrive We 've created a one-of-a-kind leadership structure throughout our practice that includes support from our Corporate headquarters, the field and hospital level. Together we are a team, making a real impact on pet health care in hospitals, communities and the field of veterinary medicine. Start your Banfield Career as a Veterinary Assistant Learn more about the impact you can make as

Job Detail

• Company:
  Banfield Pet Hospital