Company Detail

Job Description

Workforce Strategy & Business Intelligence Analyst IV

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Newark, Delaware; New York, New York; Boston, Massachusetts; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

This role is within the Workforce Strategy, Forecasting and Performance, Reporting & Diagnostics Re-Design group. The organization focuses on providing proactive strategic direction for Client Protection that enables insightful reporting/ analytics, effective workforce management, and Financial forecasting with business narrative. The Workforce Strategy & Business Intelligence candidate will lead efforts to design & execute end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights, provide loss performance updates and commentary for loss packages, outline and communicate the drivers of the forecasts, and partner with key stakeholders to understand recent trends, initiatives, and issues that impact the forecasts.

Job Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Design & execution of end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights.

• Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

• Responsible for developing, evaluating, and recommending new methods to improve forecasting accuracy

• Ability to interpret financial results extracting trends to provide valuable insights to the business and Senior Management

• Assist in providing ongoing financial support to the product and loss finance teams

• Identify and lead initiatives to continuously improve, automate, and scale forecasting processes and methodologies

• Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation

• Prepare, distribute, and consolidate weekly, monthly, quarterly fraud loss packages

• Identify and implement improvements with recurring monthly reporting and adhere to all deadlines

Required Qualifications:

• Bachelor's degree in Finance, Accounting, Economics (or related discipline)

• 5+ years of fraud experience and/or 5+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

• Outstanding quantitative, critical thinking, and analytical skills

• Confidence with finance and accounting concepts

• Ability to work with and communicate effectively with others, demonstrate leadership, and possess strong interpersonal skills

• Ability communicate and interact with a high degree of professionalism with executive level personnel across the business

• Ability to present, lead, support, and influence senior management and business stakeholders

• Innovation mindset with the ability to challenge the status quo

• Leadership and management skills, including development of teams and individuals

• Ability to prioritize and handle multiple projects at the same time

• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Desired Qualifications:

• MBA or graduate level work in finance, accounting, and/or business management is preferred

• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes

• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

• Proven strong analytical and communication skills

• Experience leading teams

• Strong financial knowledge and understanding of fraud loss drivers

• Strong knowledge of programming language (i.e. SAS or SQL) and experience with e-Ledger and Enterprise GL tools (EPM)

Skills:

• Analytical Thinking

• Business Analytics

• Data and Trend Analysis

• Fraud Management

• Problem Solving

• Collaboration

• Innovative Thinking

• Monitoring, Surveillance, and Testing

• Presentation Skills

• Risk Management

• Data Visualization

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Oral Communications

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$99,700.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cons Prod Strategy Mgr I

Phoenix, Arizona;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for leading a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Manages a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products and related divisions, such as credit cards. This position requires determining key priorities for their team while also providing analytical and technical guidance to analysts to drive project completion. Key functions involve developing asset quality monitoring, identifying business trends based on economic and portfolio conditions, and executing strategic enhancements. Manages the team's analysis focusing on criteria margins, model score use, forecasting, portfolio trends, and demographic performance. Responsible for conducting interviews, training Card Strategy/ Consumer Products Analysts, and guiding all aspects of project development. Communicates business trends creates financial assessments and interprets analytics for senior management. Proven experience at developing technical skills of their team. Sound knowledge of SAS / SQL, financial statements, and business processes preferred. 5+ years Strategy Management experience preferred.

Are you a strategic thinker? Love to bring structure and organize things? Ready for the chance to drive real change in an organization? We are searching for a motivated person to help drive that transformation in our client onboarding and digital/card transaction areas.

The Emerging Fraud Risk Strategies team is keenly focused on product innovation and responsible growth. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies.

A successful candidate will work with managers and a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing transaction monitoring, identifying business trends based on economic and portfolio conditions, and executing/monitoring strategic enhancements. This role requires strong written, visual and verbal communications skills. Role is expected to communicate, influence and negotiate both vertically and horizontally to manage risk.

Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Supports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance

• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

• Maintains strategic relationships with peers and counterparts across product, technology, and business control functions

• Responsible for oversight of the application fraud money movement, trend identification and development of segmentation to responsibly manage fraud risk.

• Ensures effective governance and cadence on progress reviews, communication, stakeholder updates as well as enhances clarity for the wider team and work streams on backward / forward linkages across business processes

• Safeguards risk mitigation and sufficiency of controls to protect key business outcomes and guarantees seamless hand off to operations team for new processes

• Role integrates knowledge of end-to-end business process into program planning and decisioning processes

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Strong technical ability with SAS and SQL

• Strong strategic thinking skills with a track record of being able to break complex problems down and develop a clear strategy / action plan.

• Experience conducting portfolio analysis and segmentation development.

• Strong technical acumen to understand data and process flows, especially as it relates to direct decision engine management.

• Ability to work across functional lines and organizational levels to drive results.

• Exceptional communication and influence skills - Will be responsible for working both "in the details" and also be able to articulate the "executive-level" summary.

Desired Qualifications :

-Experience in Tableau

• Prior experience leading a team of technical analysts

-Strong proficiency with Microsoft Excel, PowerPoint, etc.

-Prior experience in retail banking or transactional analysis and strategy

-Prior experience leading fraud or risk management strategy implementation teams

Skills:

• Analytical Thinking

• Data and Trend Analysis

• Fraud Management

• Prioritization

• Talent Development

• Business Analytics

• Critical Thinking

• Data Visualization

• Decision Making

• Presentation Skills

• Collaboration

• Conflict Management

• Innovative Thinking

• Issue Management

• Oral Communications

Minimum Education Requirement : Bachelor's degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$109,000.00 - $153,200.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cons Prod Strategy Mgr I

Phoenix, Arizona;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for leading a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Manages a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products and related divisions, such as credit cards. This position requires determining key priorities for their team while also providing analytical and technical guidance to analysts to drive project completion. Key functions involve developing asset quality monitoring, identifying business trends based on economic and portfolio conditions, and executing strategic enhancements. Manages the team's analysis focusing on criteria margins, model score use, forecasting, portfolio trends, and demographic performance. Responsible for conducting interviews, training Card Strategy/ Consumer Products Analysts, and guiding all aspects of project development. Communicates business trends creates financial assessments and interprets analytics for senior management. Proven experience at developing technical skills of their team. Sound knowledge of SAS / SQL, financial statements, and business processes preferred. 5+ years Strategy Management experience preferred.

Are you a strategic thinker? Love to bring structure and organize things? Ready for the chance to drive real change in an organization? We are searching for a motivated person to help drive that transformation in our client onboarding and digital/card transaction areas.

The Emerging Fraud Risk Strategies team is keenly focused on product innovation and responsible growth. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies.

A successful candidate will work with managers and a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing transaction monitoring, identifying business trends based on economic and portfolio conditions, and executing/monitoring strategic enhancements. This role requires strong written, visual and verbal communications skills. Role is expected to communicate, influence and negotiate both vertically and horizontally to manage risk.

Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Supports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance

• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

• Maintains strategic relationships with peers and counterparts across product, technology, and business control functions

• Responsible for oversight of the application fraud money movement, trend identification and development of segmentation to responsibly manage fraud risk.

• Ensures effective governance and cadence on progress reviews, communication, stakeholder updates as well as enhances clarity for the wider team and work streams on backward / forward linkages across business processes

• Safeguards risk mitigation and sufficiency of controls to protect key business outcomes and guarantees seamless hand off to operations team for new processes

• Role integrates knowledge of end-to-end business process into program planning and decisioning processes

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Strong technical ability with SAS and SQL

• Strong strategic thinking skills with a track record of being able to break complex problems down and develop a clear strategy / action plan.

• Experience conducting portfolio analysis and segmentation development.

• Strong technical acumen to understand data and process flows, especially as it relates to direct decision engine management.

• Ability to work across functional lines and organizational levels to drive results.

• Exceptional communication and influence skills - Will be responsible for working both "in the details" and also be able to articulate the "executive-level" summary.

Desired Qualifications :

-Experience in Tableau

• Prior experience leading a team of technical analysts

-Strong proficiency with Microsoft Excel, PowerPoint, etc.

-Prior experience in retail banking or transactional analysis and strategy

-Prior experience leading fraud or risk management strategy implementation teams

Skills:

• Analytical Thinking

• Data and Trend Analysis

• Fraud Management

• Prioritization

• Talent Development

• Business Analytics

• Critical Thinking

• Data Visualization

• Decision Making

• Presentation Skills

• Collaboration

• Conflict Management

• Innovative Thinking

• Issue Management

• Oral Communications

Minimum Education Requirement : Bachelor's degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$109,000.00 - $153,200.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Relationship Banker - Bronx NY Area *Bilingual Spanish required

Bronx, New York;Bronx, New York; New York, New York

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

- Executes the bank's risk culture and strives for operational excellence

- Builds relationships with clients to meet financial needs

- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

- Grows business knowledge and network by partnering with experts in small business, lending, and investments

- Manages financial center traffic, appointments, and outbound calls effectively

- Drives the client experience

- Manages cash responsibilities

Required Qualifications:

- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

- Collaborates effectively to get things done, building and nurturing strong relationships.

- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

- Is confident in identifying solutions for new and existing clients based on their needs.

- Communicates effectively and confidently, and is comfortable engaging all clients.

- Has the ability to learn and adapt to new information and technology platforms.

- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

- Applies strong critical thinking and problem-solving skills to meet clients' needs.

- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

- Efficiently manages time and capacity.

- Focuses on results, while acting in the best interest of the client.

- Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

- Experience in financial services and knowledge of financial services industry, products and solutions.

- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

- Six months of cash handling experience.

- Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Skills:

- Adaptability

- Business Acumen

- Customer and Client Focus

- Oral Communications

- Problem Solving

- Account Management

- Client Experience Branding

- Client Management

- Client Solutions Advisory

- Relationship Building

- Business Development

- Pipeline Management

- Prospecting

- Referral Identification

- Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - Bronx - 2136 BARTOW AVE (NY5299), US - NY - Bronx - 329A E 149Th St - 149TH ST BRANCH BC (NY5135), US - NY - New York - 210 Dyckman St - DYCKMAN & BROADWAY BC (NY5183)

Pay and benefits information

Pay range

$23.00 - $25.96 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Operations Specialist I

Charlotte, North Carolina;Kansas City, Missouri

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The SOACC Operations Specialist I is responsible for physical security, life safety, threat management, technical security or intelligence analysis functions from a 24 hour command center. Assigned responsibilities ensure compliance with the Federal Bank Protection Act and other applicable federal, state and local regulations, life safety for employees and customers, the protection of bank assets and the timely communication of incident information to appropriate first responders, customers and all levels of leadership within Bank of America. Maintains professional composure while providing critical support for employees by engaging Protective Services, Life Safety, Threat Management, law enforcement, emergency medical services, property management and suppliers as required. Emphasis is placed on the employee's ability to consistently achieve production targets answering a steady volume of phone calls relating to life safety, asset protection, security issues, administrative and information inquiries while maintaining a strong attention to details, excellent verbal and written communications appropriate to the creation of concise incident reports capturing critical details and engaging appropriate parties while also monitoring, and maintaining BAC burglar alarm and DVR systems.

Skills:

• Active Listening

• Adaptability

• Attention to Detail

• Facilities Management

• Oral Communications

• Critical Thinking

• Customer and Client Focus

• Decision Making

• Emotional Intelligence

• Problem Solving

• Business Operations Management

• Collaboration

• Due Diligence

• Issue Management

• Written Communications

R equired Qualifications:

• High School Diploma or GED: Required; an Associate's or Bachelor's degree in a related field (e.g., Criminal Justice, Security Management) is preferred.

• Knowledge of Security Protocols: Understanding of security protocols and emergency response procedures.

• Crisis Management: Experience in handling crisis situations calmly and effectively.

D esired Qualifications:

• Bachelor's Degree or equivalent work experience.

• Experience with Incident Management Systems: Familiarity with incident management processes and systems.

Shift:

2nd shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Operations Lead

Charlotte, North Carolina;Kansas City, Missouri

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Responsible for the day to day front line supervisory functions of the Security Operations/Analysis Command Center (SOACC). Coordinates work activities including weekly schedule modification as appropriate for assigned associates and coordination between SOACC associates and SOACC management. Generally responsible for completing all of the most complex tasks and analyses. Identifies and resolves problems in a timely fashion according to established guidelines. May refer the most complex issues to management for resolution. Coordinates work activities to achieve the volume expected to meet operational requirements. Will monitor performance of staff members according to established monitoring standards. Other key responsibilities will include motivating, coaching and developing associates to achieve optimal performance results. Must be flexible to work all shifts as needed.

The Security Operations Lead is the first layer of Leadership in the Security Operations Space. The Lead is responsible for monitoring and responding to the workload that is handled in the Operations space on a day-to-day basis. The lead will coordinate Operations response based on volume and severity. The lead is ultimately responsible for all work product on their shift, including quality and timeliness (SLA). The lead is expected to communicate any inability to meet business needs with management immediately.

The lead provides on-the-spot coaching to Operations Specialists working during their shift, and escalates trends to the Operations Manager. The lead works collaboratively with their peers on the leadership team to arrange breaks and lunches for all members of the team in such a way as to not impact business. Additionally, the lead works collaboratively with line of business partners such as protective services, life safety, duty officers, intel as the first point of escalation for investigation requests into the Security Operations work product.

Responsibilities:

• Represent Bank of America as a leader in the investigation, reporting and dissemination of physical security events occurring throughout the enterprise footprint

• Be able to fill all responsibilities of an Ops Specialist Level I and/or Ops Specialist Level II when the team is understaffed, or when the leadership team is overstaffed

• Identify, troubleshoot, and escalate any SOACC technology issues, and be familiar with the various contingency models in place to continue providing protection to the enterprise

• Act as the first line mediator for operations specialists

• Provide on-the-spot coaching to Operations Specialists working on the shift if/when issues are found; escalate to management as appropriate

• Accurately decision security situations based on the relevant details available using all tools at your disposal for the best possible outcome

• Perform quality review of Operations Specialist work utilizing MAStermind, Sensor+, Verint, the Control Center inbox and any other tools provided

• Obtain and maintain ENACT certification and proficiency

• Seek out and develop collaborative relationships with partner teams, such as Alarms Programming, Video Systems, Research & Event Monitoring, Duty Officers, etc

• Shall man and remain in auto-in in the Ops Lead/Manager queue

• Monitor MAStermind alarms and Avaya Call Queues to ensure response times are within appetite; be able to articulate where failures occurred when unable to meet SLAs

• Assist Operations Specialists in decisioning complex situations

• Maintain clear two-way communication with Managers

• Assist Management team by leading shift leadings, briefings, and reinforcing new processes, procedures, guidelines, etc

• Participate in ongoing training and career development opportunities as presented

• Participate in additional projects, special assignments or stretch-assignments to ensure the continued success of the Bank of America team

Skills:

• Active Listening

• Attention to Detail

• Critical Thinking

• Facilities Management

• Oral Communications

• Business Operations Management

• Coaching

• Decision Making

• Problem Solving

• Written Communications

• Advisory

• Collaboration

• Due Diligence

• Issue Management

• Prioritization

• Adaptability

• Emotional Intelligence

Required Qualifications:

• 1 Year industry experience working in a GSOC or 911 Command Center environment with an Associate Degree OR 2 years' industry experience with a HS Diploma or GED

• Knowledge of Security Protocols: Understanding of security protocols and emergency response procedures

• Crisis Management: Experience in handling crisis situations calmly and effectively

• Leadership: Capable of providing guidance and leadership in a high stress environment

• Multitasking: Must be able to handle multiple conflicting priorities through multitasking and delegation in order to meet strict service level agreements

Desired Qualifications:

• Bachelor's Degree or equivalent work experience

• Experience working with tools of the trade, such as Incident Management Systems, Alarm monitoring software, video software

Shift:

2nd shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Financial Solutions Advisor-Consumer Investments -Austin Area

Austin, Texas;Cedar Park, Texas

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

- Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions

- Recommends banking and investments strategies that align with client financial goals and needs

- Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds

- Mitigates and controls risk as part of daily activities

- Identifies and engages potential new clients through referrals or financial center clientele

- Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended

Required Qualifications:

- Currently holds Series 7 & 66 (63 & 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days.

- Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.

- Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded.

- Sets and accomplishes goals, achieving whatever you put your mind to.

- Builds and nurtures strong relationships.

- Collaborates effectively with others to get things done.

- Communicates effectively and confidently and is comfortable engaging all clients.

- Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.

- Likes to learn, adapts to new information and seeks the right solutions for clients.

- Efficiently manages your time and capacity.

- Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for

clients.

Desired Qualifications:

- Strong computer skills with an ability to multitask in a demanding environment.

- At least three years' experience working in the financial service industry and/or a sales environment where goals were met or

exceeded.

- Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning

Counselor (CRPC).

- Obtained your insurance licenses.

Skills:

- Advisory

- Account Management

- Client Experience Branding

- Customer and Client Focus

- Oral Communications

- Issue Management

- Client Solutions Advisory

- Pipeline Management

- Active Listening

- Attention to Detail

- Risk Management

- Policies, Procedures, and Guidelines

- Client Management

- Causation Analysis

- Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Workforce Strategy & Business Intelligence Analyst IV

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Newark, Delaware; New York, New York; Boston, Massachusetts; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

This role is within the Workforce Strategy, Forecasting and Performance, Reporting & Diagnostics Re-Design group. The organization focuses on providing proactive strategic direction for Client Protection that enables insightful reporting/ analytics, effective workforce management, and Financial forecasting with business narrative. The Workforce Strategy & Business Intelligence candidate will lead efforts to design & execute end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights, provide loss performance updates and commentary for loss packages, outline and communicate the drivers of the forecasts, and partner with key stakeholders to understand recent trends, initiatives, and issues that impact the forecasts.

Job Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Design & execution of end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights.

• Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

• Responsible for developing, evaluating, and recommending new methods to improve forecasting accuracy

• Ability to interpret financial results extracting trends to provide valuable insights to the business and Senior Management

• Assist in providing ongoing financial support to the product and loss finance teams

• Identify and lead initiatives to continuously improve, automate, and scale forecasting processes and methodologies

• Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation

• Prepare, distribute, and consolidate weekly, monthly, quarterly fraud loss packages

• Identify and implement improvements with recurring monthly reporting and adhere to all deadlines

Required Qualifications:

• Bachelor's degree in Finance, Accounting, Economics (or related discipline)

• 5+ years of fraud experience and/or 5+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

• Outstanding quantitative, critical thinking, and analytical skills

• Confidence with finance and accounting concepts

• Ability to work with and communicate effectively with others, demonstrate leadership, and possess strong interpersonal skills

• Ability communicate and interact with a high degree of professionalism with executive level personnel across the business

• Ability to present, lead, support, and influence senior management and business stakeholders

• Innovation mindset with the ability to challenge the status quo

• Leadership and management skills, including development of teams and individuals

• Ability to prioritize and handle multiple projects at the same time

• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Desired Qualifications:

• MBA or graduate level work in finance, accounting, and/or business management is preferred

• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes

• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

• Proven strong analytical and communication skills

• Experience leading teams

• Strong financial knowledge and understanding of fraud loss drivers

• Strong knowledge of programming language (i.e. SAS or SQL) and experience with e-Ledger and Enterprise GL tools (EPM)

Skills:

• Analytical Thinking

• Business Analytics

• Data and Trend Analysis

• Fraud Management

• Problem Solving

• Collaboration

• Innovative Thinking

• Monitoring, Surveillance, and Testing

• Presentation Skills

• Risk Management

• Data Visualization

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Oral Communications

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$99,700.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Global Financial Crimes - Forecast & Capacity Planning Manager

Charlotte, North Carolina;Pennington, New Jersey; Jacksonville, Florida; Plano, Texas; Phoenix, Arizona; Dallas, Texas; Chandler, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Global Financial Crimes (GFC) Forecasting and Capacity team is looking for a motivated individual who can analyze operational volumes to develop, maintain, and execute quantitative forecasts for staffing decision-making through the application of statistical models. Utilizes mathematics, statistical methods, engineering methods, and other advanced analytics methods. Strong presentation skills with the ability to take complex concepts and communicate at all levels. Interacts with senior partners and supports management in key decision making, influencing, and gaining support from financial analysts, and management a team.

The selected candidate will have the ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration, as well as strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders. This person will also have natural curiosity and drive to answer important business questions and high aptitude for self-motivation and self-determined project work.

Responsibilities:

• Reviews LOBs financial performances and provides strategic direction to teams by assisting with synthesizing key trends, assessing current and future business risks, and preparing, analyzing, and reporting on financial results and key metrics.

• Manages forecasting and/or budgeting and compares current performance against plan, prior periods, and forecasts to evaluate current and future performance trajectory.

• Builds management reports, presentations, and ad hoc analyses for LOBs and/or finance partners.

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management.

• Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation.

• Prepare, distribute, and consolidate weekly, monthly, quarterly workforce packages.

• Identify and implement improvements with recurring monthly reporting and adheres to all deadlines.

• Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed

• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed

• Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks

• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees

• Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes

• Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

• Develop and modernize time-series models using advanced algorithm-based forecasting techniques

• Execute quarterly volume forecast model production and presenting results to executive leadership in support of financial budgeting routines

• Help to drive forecast consistency and innovation across team.

Required Qualifications:

• Minimum of seven years of relevant experience

• Degree in Mathematics, Statistics, Applied Economics, Operations Research, Advanced Analytics or other STEM field -OR-Equivalent experience

• Knowledge of anti-money laundering (AML) and related AML legislation

Desired Qualifications:

• Bachelor's Degree in related field

• Experience in financial services and/or a related government entity

• Certified Anti-Money Laundering Specialist (CAMS)

Skills:

• Regulatory Compliance

• Monitoring, Surveillance, and Testing

• Critical Thinking

• Risk Management

• Issue Management

• Policies, Procedures, and Guidelines Management

• Strategy Planning and Development

• Coaching

• Written Communications

• Reporting

• External Resource Management

• Talent Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Senior Banker

Woodbury, Minnesota;Roseville, Minnesota

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.

Required Qualifications:

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment

• In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months

• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

• Collaborates effectively to get things done, building and nurturing strong relationships

• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

• Confident in identifying solutions for helping new and existing clients based on their needs

• Strong written and verbal communications skills

• Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)

• Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances

• Applies strong critical thinking and problem-solving skills to meet clients' needs

• Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously

• Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)

• Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications:

• Associate's Degree or Bachelor's Degree in business, finance or a related field

• Experience working in a financial center where goals were met or exceeded

• Retail and/or sales experience in a salary plus incentive environment

• Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded

• Experience with financial information, spreadsheets and financial skills

• Knowledge of banking products and services

• Strong computer skills including Microsoft applications and previous experience utilizing laptop technology

Skills:

• Active Listening

• Business Acumen

• Customer and Client Focus

• Oral Communications

• Problem Solving

• Account Management

• Client Experience Branding

• Client Management

• Client Solutions Advisory

• Relationship Building

• Business Development

• Pipeline Management

• Prospecting

• Referral Identification

• Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cons Prod Strategy Mgr II

Charlotte, North Carolina;Plano, Texas; Fort Worth, Texas; Boston, Massachusetts; Chandler, Arizona; Stuart, Florida; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona; Belfast, Maine; Seattle, Washington; Richmond, Virginia; Newark, Delaware; New York, New York; Tampa, Florida

Job Description:

Enterprise Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive

performance.

Strategy Manager II - Anti - Boycott

The Consumer & Small Business (CSB) AML Strategy Manager will be responsible for driving AML Strategic direction supporting the development and execution of strategic initiatives and/or processes aligned to AML priorities. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and business partners.

Candidate will contribute to the optimization of the organization through continuous improvement and process reengineering. We are looking for a strong contributor with the right level of experience, has excellent strategic and critical thinking skills, and has a collaborative mind-set proactively building and maintaining relationships with business partners and key risk partners. Acts as an ambassador of the risk culture and represents CSB AML in various capacities.

Candidate will help lead transformative change in the Small Business space, specifically in AML, to ensure compliance with Anti-Boycott Certification Program.

Responsibilities:

- Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance

- Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit

- Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

- Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

- Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions

-Develop and implement procedures to ensure compliance with state-level restrictions and requirements

-Drives and/or executes business initiatives and/or processes, while partnering with process owners and business partners

-Engages with process owners, key stakeholders, and business leadership to deliver on business objectives

-Performs analytical assessments, and/or interpretation of data and/or information to identify strategic opportunities

Required Qualifications:

-Understanding of AML requirements and Enterprise Standards

-Must have desire and ability to learn AML processes, controls and data lineage

-Highly organized with strong multi-tasking ability

-Strong presentation, verbal and written communication skills

-Ability to challenge and influence others to drive results

-Ability to work independently, set-goals and deadlines

Desired Qualifications:

-Prior experience in AML processes desirable, including regulatory/audit/issues management

-Strives to bring in new ideas to drive innovation and unique solutions.

-Experience supporting Consumer and Small Business related initiatives

-Experience with Program/Project Management

-Expert level SharePoint and Microsoft Office skills

-Strategic mindset

Skills:

• Analytical Thinking

• Business Analytics

• Data Mining

• Fraud Management

• Business Process Analysis

• Critical Thinking

• Influence

• Relationship Building

• Strategy Planning and Development

• Business Case Analysis

• Issue Management

• Leadership Development

• Process Performance Measurement

• Recruiting

Minimum Education Requirement : Bachelor's degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544), US - WA - Seattle - 401 Union St - Rainier Square (WA1510)

Pay and benefits information

Pay range

$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Risk Analysis Specialist II

Charlotte, North Carolina;Chicago, Illinois; Atlanta, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting data and technology requests, complex reporting and analysis, and modeling to manage risk and minimize credit and operating losses. Key responsibilities include reviewing and analyzing portfolio trends, supporting the development of more complex databases or queries to extract data, and supporting the production of data for internal and external reporting needs. Job expectations include working with Technology to implement changes necessary to support ongoing data needs.

Responsibilities:

• Supports the development and execution of reporting to allow Risk and business partners to effectively identify and manage risk

• Analyzes trends and supports the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies

• Provides analytical support on various product strategic initiatives affecting multiple Risk functions and lines of business to ensure company goals are met

• Participates in the development of database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data

• Supports with responding to complex ad-hoc requests for information from both internal and external parties

• Provides support on cross-functional efforts to remediate data quality issues

• Monitors the outputs of controls and investigates alerts from the control checks

Skills:

• Attention to Detail

• Business Intelligence

• Data and Trend Analysis

• Risk Analytics

• Risk Management

• Adaptability

• Collaboration

• Continuous Improvement

• Data Visualization

• Project Management

• Business Acumen

• Issue Management

• Regulatory Relations

• Stakeholder Management

• Technical Documentation

Risk Analysis Specialist II - Operations (B5)

Overview of Global Risk Analytics

Bank of America Merrill Lynch has an opportunity for a Risk Analysis Specialist within our Global Risk Analytics (GRA) function. GRA is a sub-line of business within Global Risk Management (GRM). GRA is responsible for developing a consistent and coherent set of models and analytical tools for effective risk and capital measurement, management and reporting across Bank of America. GRA partners with the Lines of Business and Enterprise functions to ensure that its models and analytics address both internal and regulatory requirements, such as quarterly Enterprise Stress Testing (EST), the annual Comprehensive Capital Analysis and Review (CCAR), and the Current Expected Credit Losses (CECL) accounting standard. GRA models follow an iterative and ongoing development life cycle, as the bank responds to the changing nature of portfolios, economic conditions and emerging risks. In addition to model development, GRA conducts model implementation, data management, model execution and analysis, forecast administration, and model performance monitoring. GRA drives innovation, process improvement, and automation across all of these activities.

Overview of Consumer Risk

Consumer Risk is primarily responsible for:

- Oversight and delivery of key regulatory reviews such as the Current Expected Credit Losses (CECL) accounting standard and the Comprehensive Capital Analysis & Review (CCAR), as well as other strategic initiatives, including data and infrastructure development and maintenance

- Planning and delivery of a coherent model risk management framework and infrastructure across Consumer. These efforts include the development of one universal platform for seamless model development and implementation, and improvements to the quality and consistency of the data sourced for all development and production purposes

- Developing and maintaining risk and capital models and model systems across Consumer product lines. Models and model systems provide insight into various risk areas, including loan default, exposure at default (EAD), loss given default (LGD), delinquency, prepayment, balances, pricing, risk appetite, revenues and cash flows

- Developing and implementing quantitative solutions on strategic Consumer Risk platforms. Outputs include GRA libraries that perform consumer risk model calculations, analytical tools, processes and documentation

- Conducts research and analysis to improve understanding and assessment of loan portfolios, models used, and forecast results

- Partners with Consumer lines of business, and front line Risk, Allowance, and Finance teams to ensure consistency and appropriateness of the team's various processes

Overview of the Role

As a Risk Analysis Specialist on the Consumer Risk team, your main responsibilities will include:

- Managing a portfolio of data intensive operational processes that span multiple complex technologies and infrastructures

- Building and running operational processes, across large complex multi-sourced data, often on a wide range of quantitative models using applications and coding based solutions

- Managing and monitoring controls across model execution and / or the sourcing and provisioning of complex data for multiple end-users

- Managing cycle-over-cycle executions and shaping the strategic direction of operations in a highly regulated environment

- Interacting with multiple stakeholders to drive consistent on-time delivery of well-considered and thorough solutions, often with short delivery times

- Leveraging technical skills to improve, enhance, and automate existing processes

- Providing regular updates to various stakeholders and senior leaders

Required Skills

- Masters' degree in a quantitative discipline

- 2+ years of experience in model development, model validation, statistical work, data analytics or quantitative research, or PhD

Ability to manage and deliver:

- Cycle-over-cycle operational processes across data provisioning, model execution, and model performance monitoring

- Close collaboration with change agents driving operational excellence through strategic change

- Process execution while complying with various policies and regulations

- Code development and programming with tools such as Python, PySpark, SQL, Hadoop, Hive

- Additional experience with Unix/Linux, Shell Scripting, and SAS a plus

Strong operations management skills and techniques, including:

- Proficiency in the management of the full project life cycle - from inception to full technical and process implementation

- Proficiency in operating in a business and technical environment

Demonstrated personal qualities including:

- Strong understanding of process controls and safeguards

- Confident self-starter

- Quick learner and intellectually curious

- Strong communication skills, both oral and written

- Strong team player, able to lead and follow

- Strong influencing skills

Desired Skills

- Experience working for a financial institution; knowledge of retail banking products, services, processes, and systems

- Knowledge of model development / model implementation lifecycle

- Experience with data analytics / software development lifecycle tools (i.e. Alteryx, Tableau, Horizon / JIRA, etc.)

- Ability to deliver large scale projects involving changes to analytical processes, quantitative models, complex technology platforms, and analytical tools

Key Role Performance Measures

- Anticipation - Aware of downstream and upstream processes, pre-empts issues, acts on the front foot

- Analysis - Understands results, has instinct for errors/anomalies, can contextualize easily

- Adoption - Agent for change, creates plans, inventive, tests well, measures twice cuts once

- Adaptiveness - Reacts well to variation or curve balls, has versatility and applies solutions appropriately, not only identifies / anticipates road blocks but knows how to solve for them

- Articulation - Clear structured thorough communication, able to tailor messaging for a varied audience, can express things in different ways, uses communication to influence and get buy-in

- Application - Delivers results, understands the objectives and executes flawlessly, requires little hand holding, is consistent in delivery

- Adjudication - Management skills, judges and measures performance well, spots / recruits talent, can train / nurture / develop talent

- Alliance - Works as a team internally and externally, forges trusted relationships, is respectful / empathetic / flexible to others, delivers together with collaboration

- Accountability - Can set success criteria, develop metrics/measurement techniques well, identify the need and build and operate to SLAs, always aware of "how we are doing"

- Authority - Commands respect through thought / articulation / delivery, is seen as a leader, can influence others and take them on a journey, resolves conflict without tension or contention

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cons Prod Strategy Mgr I

Phoenix, Arizona;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for leading a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Manages a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products and related divisions, such as credit cards. This position requires determining key priorities for their team while also providing analytical and technical guidance to analysts to drive project completion. Key functions involve developing asset quality monitoring, identifying business trends based on economic and portfolio conditions, and executing strategic enhancements. Manages the team's analysis focusing on criteria margins, model score use, forecasting, portfolio trends, and demographic performance. Responsible for conducting interviews, training Card Strategy/ Consumer Products Analysts, and guiding all aspects of project development. Communicates business trends creates financial assessments and interprets analytics for senior management. Proven experience at developing technical skills of their team. Sound knowledge of SAS / SQL, financial statements, and business processes preferred. 5+ years Strategy Management experience preferred.

Are you a strategic thinker? Love to bring structure and organize things? Ready for the chance to drive real change in an organization? We are searching for a motivated person to help drive that transformation in our client onboarding and digital/card transaction areas.

The Emerging Fraud Risk Strategies team is keenly focused on product innovation and responsible growth. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies.

A successful candidate will work with managers and a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing transaction monitoring, identifying business trends based on economic and portfolio conditions, and executing/monitoring strategic enhancements. This role requires strong written, visual and verbal communications skills. Role is expected to communicate, influence and negotiate both vertically and horizontally to manage risk.

Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Supports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance

• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

• Maintains strategic relationships with peers and counterparts across product, technology, and business control functions

• Responsible for oversight of the application fraud money movement, trend identification and development of segmentation to responsibly manage fraud risk.

• Ensures effective governance and cadence on progress reviews, communication, stakeholder updates as well as enhances clarity for the wider team and work streams on backward / forward linkages across business processes

• Safeguards risk mitigation and sufficiency of controls to protect key business outcomes and guarantees seamless hand off to operations team for new processes

• Role integrates knowledge of end-to-end business process into program planning and decisioning processes

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Strong technical ability with SAS and SQL

• Strong strategic thinking skills with a track record of being able to break complex problems down and develop a clear strategy / action plan.

• Experience conducting portfolio analysis and segmentation development.

• Strong technical acumen to understand data and process flows, especially as it relates to direct decision engine management.

• Ability to work across functional lines and organizational levels to drive results.

• Exceptional communication and influence skills - Will be responsible for working both "in the details" and also be able to articulate the "executive-level" summary.

Desired Qualifications :

-Experience in Tableau

• Prior experience leading a team of technical analysts

-Strong proficiency with Microsoft Excel, PowerPoint, etc.

-Prior experience in retail banking or transactional analysis and strategy

-Prior experience leading fraud or risk management strategy implementation teams

Skills:

• Analytical Thinking

• Data and Trend Analysis

• Fraud Management

• Prioritization

• Talent Development

• Business Analytics

• Critical Thinking

• Data Visualization

• Decision Making

• Presentation Skills

• Collaboration

• Conflict Management

• Innovative Thinking

• Issue Management

• Oral Communications

Minimum Education Requirement : Bachelor's degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$109,000.00 - $153,200.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cyber Crime Threat Evaluation Manager

Denver, Colorado;Washington, District of Columbia; Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Cyber Crime Threat Evaluation Manager is responsible for identifying and assessing cyber threats across the cyber crime threat landscape, specifically evaluating emerging cyber crime trends and AI threats. The role involves developing strategy, analyzing cyber crime trends/activity and using actionable intelligence to devise preventative measures and/or controls to mitigate cyber attacks specific to the bank's financial infrastructure and accounts. The Executive will work closely with our internal security team, fraud organization, Global Financial Crime organization, law enforcement agencies and external industry partners to evaluate and mitigate emerging cyber crime and AI threats/trends.

Key Responsibilities :

• Threat Identification & Analysis :

• Monitor and evaluate cyber crime threats from malicious actors, including hackers, cybercriminal groups, fraudsters and state-sponsored entities.

• Analyze threat intelligence data from multiple sources to detect emerging cyber crime/AI trends that impact the financial sector.

• Take potential vulnerabilities within the organization's banking systems and work with our internal cyber fraud simulations team for potential exploits.

• Risk Assessment :

• Conduct comprehensive threat assessments and risk evaluations based on potential cyber criminal activities with various threat vectors tied to specific banking and cyber crime tactics and technique.

• Work with the cyber crime leadership team to develop risk profiles.

• Recommend security measures and controls to mitigate identified risks.

• Collaboration & Reporting :

• Collaborate with law enforcement agencies, industry partners, and other stakeholders to share intelligence where approved.

• Prepare detailed reports and briefings for senior leadership on current and emerging cyber crime threats (also evaluate new technology in cyber fraud space and AI tooling)

• Develop and maintain relationships with external cyber crime/fraud networks and organizations.

• Security Strategy Development :

• Contribute to the development and refinement of the organization's cyber crime defense strategies and protocols based on the latest cyber crime trends.

• Recommend proactive measures to protect the organization against emerging cyber crime threats.

Required Skills & Qualifications :

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field.

• 7+ years of experience in cyber fraud, cyber crime analysis, threat intelligence, or cyber threat evaluation.

• Strong understanding of cyber crime tactics, techniques, and procedures (TTPs).

• Proficiency in cybersecurity tools such as SIEM, IDS/IPS, and threat intelligence platforms.

• Familiarity with cyber crime laws, regulations, and compliance standards.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong communication and reporting skills, with the ability to explain technical information to non-technical stakeholders.

Preferred Qualifications :

• Experience working with law enforcement or in legal investigations of cyber crime.

• Experience in fraud and or Global Financial Crimes.

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$152,200.00 - $220,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Global Financial Crimes Sr. Investigator

Charlotte, North Carolina;Tampa, Florida; Pennington, New Jersey; Hunt Valley, Maryland; Farmington, Connecticut; Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

Responsibilities:

• Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

• Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

• Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

• Participates in the case assignment process to distribute work across the investigative team

Required Qualifications:

• Minimum of 5 years of relevant experience

• Prior anti-money laundering / financial crimes investigation experience in a financial institution or government position, as well as 1+ years of AML/Compliance experience and or knowledge of AML typologies.

• Proficiency in Microsoft Excel is needed.

Desired Qualifications:

• Bachelor's Degree in related field

• Experience in financial services and/or a related government entity

• Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists

• For those supporting the Broker Dealer businesses, FINRA Series 7 and/or Series 24 license and additional Principal Licenses, 1+ years of investment experience/work and/or good knowledge ofinvestments/securitiesproducts and services preferred.

Skills:

• Coaching

• Fraud Management

• Quality Assurance

• Regulatory Compliance

• Investigation Management

• Policies, Procedures, and Guidelines Management

• Risk Management

• Issue Management

• Reporting

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Senior Third Party Information Security Officer

Washington, District of Columbia;Chicago, Illinois; Denver, Colorado

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Senior Third Party Information Security Officer will be a member of the Third Party Cyber Assurance organization and will work closely with the most critical Third Parties supporting Front Line Units (FLU), Technology and Operations (Ops) executives. In this role, you will be executing against a newly developed assurance program. You will dive deep into the information security controls of the Third Party to gain a better understanding of the control environment that support the services being provided to the business. You'll develop relationships with the Third Parties to understand their control environment, share best practices and consult on emerging cyber risks. You will drive expected improvements in the Third Parties' control environment by being a trusted partner that can be sought out to provide advice and recommendations.

Responsibilities:

• Develop deep relationships with the most critical Third Parties, including the Front Line Unit / Third Party Executives, and the Enterprise Vendor Managers to become a key partner understanding the services and the technology being provided.

• Aligning to emerging risks, perform deep dive reviews of the Third Parties' control environment to identify potential gaps and/or best practices

• Assesses risks and effectiveness of Third Party processes and controls based on the -Enhanced Third Party Cyber Assurance- program to ensure information security risk is within Bank tolerated limits.

• Identifies and escalates problems or issues that arise while driving actions to address the root causes leading to remediation of the concern.

• Review Third Party Technical workflows, SBOMs, applications, Cloud Security (SaaS), Data Security, Encryption, Hardware Security Modules, Multi Factor Authentication, Endpoint Detection and Response tools, etc. that support Bank processes to deliver an opinion on the efficacy of the intended results supporting information security risk.

• Contribute to the ongoing development of the Enhanced Third Party Cyber Assurance program by identifying continuous process improvements based on feedback provided.

• Advises management on risks and issues related to Third Party information security while recommending actions in support of the bank's wider risk management expectations.

• Monitors and analyzes information security / cybersecurity threats and trends, both internal and external to the Bank to drive improvements to the Enhanced program while keeping leadership informed.

• Work across the assessment verticals to ensure the Enhanced Assurance process is aligned to meet Third Party Cyber Assurance (TPCA) strategy and goals.

• Assist with resource planning to ensure the Enhanced program has the necessary resources to effectively execute the assessments.

Required Skills

• Information Security & Technology professional with 10+ years of experience.

• 5 - 10 years of risk management experience with proven ability to effectively apply risk principles in challenging situations

• Experience evaluating cyber security controls and providing guidance for enhancements

• Proven track record of developing and implementing security strategies in complex environments.

• Previous information technology/security, audit/assessment experience preferred.

• Directly or via a team, documents, analyzes, reports and escalates as needed risk issues (e.g., control weaknesses, violations, metric breaches); synthesizes the data for emerging trends or systemic issues

• Ability to develop relationships and leverage to gain insights.

• Strong attention to detail, analytical skills, ability to multi-task, and ability to work both independently as well as part of the Enhanced Third Party Cyber Assurance team is also required.

• Must be able to plan, execute and document assessment activities within an ambiguous environment using documented analysis and professional judgement.

• Exceptional executive presentation and communication skills, influencing and problem resolution skills

• Comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

• Strong leadership skills and qualities which enable you to work with peers and various levels of management

• Relevant certifications such as CISSP, CCSP, CISA, CISM, or CRISC are highly desirable.

Technical Skills

• Expertise in network security principles and technologies

• Deep understanding of transmission protocols and secure communication channels.

• Knowledge of secure by design principles.

• Expertise in Cloud Security Principles

• Knowledge of Software Development and in-depth understanding of API's.

• Proficiency in conducting technology reviews to assess security controls

• Solid grasp of security architecture principles and best practices.

Other Skills:

• Advisory

• Relationship building

• Monitoring, Surveillance, and Testing

• Regulatory Compliance

• Reporting

• Risk Management

• Critical Thinking

• Influence

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Policies, Procedures, and Guidelines Management

• Business Process Analysis

• Decision Making

• Negotiation

• Process Management

• Written Communications

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$130,500.00 - $200,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Global Financial Crimes - Forecast & Capacity Planning Manager

Charlotte, North Carolina;Pennington, New Jersey; Jacksonville, Florida; Plano, Texas; Phoenix, Arizona; Dallas, Texas; Chandler, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Global Financial Crimes (GFC) Forecasting and Capacity team is looking for a motivated individual who can analyze operational volumes to develop, maintain, and execute quantitative forecasts for staffing decision-making through the application of statistical models. Utilizes mathematics, statistical methods, engineering methods, and other advanced analytics methods. Strong presentation skills with the ability to take complex concepts and communicate at all levels. Interacts with senior partners and supports management in key decision making, influencing, and gaining support from financial analysts, and management a team.

The selected candidate will have the ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration, as well as strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders. This person will also have natural curiosity and drive to answer important business questions and high aptitude for self-motivation and self-determined project work.

Responsibilities:

• Reviews LOBs financial performances and provides strategic direction to teams by assisting with synthesizing key trends, assessing current and future business risks, and preparing, analyzing, and reporting on financial results and key metrics.

• Manages forecasting and/or budgeting and compares current performance against plan, prior periods, and forecasts to evaluate current and future performance trajectory.

• Builds management reports, presentations, and ad hoc analyses for LOBs and/or finance partners.

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management.

• Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation.

• Prepare, distribute, and consolidate weekly, monthly, quarterly workforce packages.

• Identify and implement improvements with recurring monthly reporting and adheres to all deadlines.

• Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed

• Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed

• Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks

• Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees

• Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes

• Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately

• Develop and modernize time-series models using advanced algorithm-based forecasting techniques

• Execute quarterly volume forecast model production and presenting results to executive leadership in support of financial budgeting routines

• Help to drive forecast consistency and innovation across team.

Required Qualifications:

• Minimum of seven years of relevant experience

• Degree in Mathematics, Statistics, Applied Economics, Operations Research, Advanced Analytics or other STEM field -OR-Equivalent experience

• Knowledge of anti-money laundering (AML) and related AML legislation

Desired Qualifications:

• Bachelor's Degree in related field

• Experience in financial services and/or a related government entity

• Certified Anti-Money Laundering Specialist (CAMS)

Skills:

• Regulatory Compliance

• Monitoring, Surveillance, and Testing

• Critical Thinking

• Risk Management

• Issue Management

• Policies, Procedures, and Guidelines Management

• Strategy Planning and Development

• Coaching

• Written Communications

• Reporting

• External Resource Management

• Talent Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Workforce Strategy & Business Intelligence Analyst IV

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Newark, Delaware; New York, New York; Boston, Massachusetts; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

This role is within the Workforce Strategy, Forecasting and Performance, Reporting & Diagnostics Re-Design group. The organization focuses on providing proactive strategic direction for Client Protection that enables insightful reporting/ analytics, effective workforce management, and Financial forecasting with business narrative. The Workforce Strategy & Business Intelligence candidate will lead efforts to design & execute end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights, provide loss performance updates and commentary for loss packages, outline and communicate the drivers of the forecasts, and partner with key stakeholders to understand recent trends, initiatives, and issues that impact the forecasts.

Job Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Design & execution of end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights.

• Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

• Responsible for developing, evaluating, and recommending new methods to improve forecasting accuracy

• Ability to interpret financial results extracting trends to provide valuable insights to the business and Senior Management

• Assist in providing ongoing financial support to the product and loss finance teams

• Identify and lead initiatives to continuously improve, automate, and scale forecasting processes and methodologies

• Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation

• Prepare, distribute, and consolidate weekly, monthly, quarterly fraud loss packages

• Identify and implement improvements with recurring monthly reporting and adhere to all deadlines

Required Qualifications:

• Bachelor's degree in Finance, Accounting, Economics (or related discipline)

• 5+ years of fraud experience and/or 5+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

• Outstanding quantitative, critical thinking, and analytical skills

• Confidence with finance and accounting concepts

• Ability to work with and communicate effectively with others, demonstrate leadership, and possess strong interpersonal skills

• Ability communicate and interact with a high degree of professionalism with executive level personnel across the business

• Ability to present, lead, support, and influence senior management and business stakeholders

• Innovation mindset with the ability to challenge the status quo

• Leadership and management skills, including development of teams and individuals

• Ability to prioritize and handle multiple projects at the same time

• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Desired Qualifications:

• MBA or graduate level work in finance, accounting, and/or business management is preferred

• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes

• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

• Proven strong analytical and communication skills

• Experience leading teams

• Strong financial knowledge and understanding of fraud loss drivers

• Strong knowledge of programming language (i.e. SAS or SQL) and experience with e-Ledger and Enterprise GL tools (EPM)

Skills:

• Analytical Thinking

• Business Analytics

• Data and Trend Analysis

• Fraud Management

• Problem Solving

• Collaboration

• Innovative Thinking

• Monitoring, Surveillance, and Testing

• Presentation Skills

• Risk Management

• Data Visualization

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Oral Communications

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$99,700.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Workforce Strategy & Business Intelligence Analyst IV

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Newark, Delaware; New York, New York; Boston, Massachusetts; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.

This role is within the Workforce Strategy, Forecasting and Performance, Reporting & Diagnostics Re-Design group. The organization focuses on providing proactive strategic direction for Client Protection that enables insightful reporting/ analytics, effective workforce management, and Financial forecasting with business narrative. The Workforce Strategy & Business Intelligence candidate will lead efforts to design & execute end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights, provide loss performance updates and commentary for loss packages, outline and communicate the drivers of the forecasts, and partner with key stakeholders to understand recent trends, initiatives, and issues that impact the forecasts.

Job Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Design & execution of end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights.

• Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.

• Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights

• Responsible for developing, evaluating, and recommending new methods to improve forecasting accuracy

• Ability to interpret financial results extracting trends to provide valuable insights to the business and Senior Management

• Assist in providing ongoing financial support to the product and loss finance teams

• Identify and lead initiatives to continuously improve, automate, and scale forecasting processes and methodologies

• Partner /Collaborate with finance and key stakeholders on the communication of forecast drivers, impacts, loss performance, and reconciliation

• Prepare, distribute, and consolidate weekly, monthly, quarterly fraud loss packages

• Identify and implement improvements with recurring monthly reporting and adhere to all deadlines

Required Qualifications:

• Bachelor's degree in Finance, Accounting, Economics (or related discipline)

• 5+ years of fraud experience and/or 5+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

• Outstanding quantitative, critical thinking, and analytical skills

• Confidence with finance and accounting concepts

• Ability to work with and communicate effectively with others, demonstrate leadership, and possess strong interpersonal skills

• Ability communicate and interact with a high degree of professionalism with executive level personnel across the business

• Ability to present, lead, support, and influence senior management and business stakeholders

• Innovation mindset with the ability to challenge the status quo

• Leadership and management skills, including development of teams and individuals

• Ability to prioritize and handle multiple projects at the same time

• Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Desired Qualifications:

• MBA or graduate level work in finance, accounting, and/or business management is preferred

• Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes

• Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

• Proven strong analytical and communication skills

• Experience leading teams

• Strong financial knowledge and understanding of fraud loss drivers

• Strong knowledge of programming language (i.e. SAS or SQL) and experience with e-Ledger and Enterprise GL tools (EPM)

Skills:

• Analytical Thinking

• Business Analytics

• Data and Trend Analysis

• Fraud Management

• Problem Solving

• Collaboration

• Innovative Thinking

• Monitoring, Surveillance, and Testing

• Presentation Skills

• Risk Management

• Data Visualization

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Oral Communications

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$99,700.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cons Prod Strategy Mgr I

Phoenix, Arizona;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for leading a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Manages a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products and related divisions, such as credit cards. This position requires determining key priorities for their team while also providing analytical and technical guidance to analysts to drive project completion. Key functions involve developing asset quality monitoring, identifying business trends based on economic and portfolio conditions, and executing strategic enhancements. Manages the team's analysis focusing on criteria margins, model score use, forecasting, portfolio trends, and demographic performance. Responsible for conducting interviews, training Card Strategy/ Consumer Products Analysts, and guiding all aspects of project development. Communicates business trends creates financial assessments and interprets analytics for senior management. Proven experience at developing technical skills of their team. Sound knowledge of SAS / SQL, financial statements, and business processes preferred. 5+ years Strategy Management experience preferred.

Are you a strategic thinker? Love to bring structure and organize things? Ready for the chance to drive real change in an organization? We are searching for a motivated person to help drive that transformation in our client onboarding and digital/card transaction areas.

The Emerging Fraud Risk Strategies team is keenly focused on product innovation and responsible growth. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies.

A successful candidate will work with managers and a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing transaction monitoring, identifying business trends based on economic and portfolio conditions, and executing/monitoring strategic enhancements. This role requires strong written, visual and verbal communications skills. Role is expected to communicate, influence and negotiate both vertically and horizontally to manage risk.

Responsibilities:

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Supports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance

• Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit

• Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

• Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

• Maintains strategic relationships with peers and counterparts across product, technology, and business control functions

• Responsible for oversight of the application fraud money movement, trend identification and development of segmentation to responsibly manage fraud risk.

• Ensures effective governance and cadence on progress reviews, communication, stakeholder updates as well as enhances clarity for the wider team and work streams on backward / forward linkages across business processes

• Safeguards risk mitigation and sufficiency of controls to protect key business outcomes and guarantees seamless hand off to operations team for new processes

• Role integrates knowledge of end-to-end business process into program planning and decisioning processes

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

• Strong technical ability with SAS and SQL

• Strong strategic thinking skills with a track record of being able to break complex problems down and develop a clear strategy / action plan.

• Experience conducting portfolio analysis and segmentation development.

• Strong technical acumen to understand data and process flows, especially as it relates to direct decision engine management.

• Ability to work across functional lines and organizational levels to drive results.

• Exceptional communication and influence skills - Will be responsible for working both "in the details" and also be able to articulate the "executive-level" summary.

Desired Qualifications :

-Experience in Tableau

• Prior experience leading a team of technical analysts

-Strong proficiency with Microsoft Excel, PowerPoint, etc.

-Prior experience in retail banking or transactional analysis and strategy

-Prior experience leading fraud or risk management strategy implementation teams

Skills:

• Analytical Thinking

• Data and Trend Analysis

• Fraud Management

• Prioritization

• Talent Development

• Business Analytics

• Critical Thinking

• Data Visualization

• Decision Making

• Presentation Skills

• Collaboration

• Conflict Management

• Innovative Thinking

• Issue Management

• Oral Communications

Minimum Education Requirement : Bachelor's degree or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$109,000.00 - $153,200.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Global Financial Crimes Sr. Investigator

Charlotte, North Carolina;Tampa, Florida; Pennington, New Jersey; Hunt Valley, Maryland; Farmington, Connecticut; Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

Responsibilities:

• Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

• Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

• Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

• Participates in the case assignment process to distribute work across the investigative team

Required Qualifications:

• Minimum of 5 years of relevant experience

• Prior anti-money laundering / financial crimes investigation experience in a financial institution or government position, as well as 1+ years of AML/Compliance experience and or knowledge of AML typologies.

• Proficiency in Microsoft Excel is needed.

Desired Qualifications:

• Bachelor's Degree in related field

• Experience in financial services and/or a related government entity

• Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists

• For those supporting the Broker Dealer businesses, FINRA Series 7 and/or Series 24 license and additional Principal Licenses, 1+ years of investment experience/work and/or good knowledge ofinvestments/securitiesproducts and services preferred.

Skills:

• Coaching

• Fraud Management

• Quality Assurance

• Regulatory Compliance

• Investigation Management

• Policies, Procedures, and Guidelines Management

• Risk Management

• Issue Management

• Reporting

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cyber Crime Threat Evaluation Manager

Denver, Colorado;Washington, District of Columbia; Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Cyber Crime Threat Evaluation Manager is responsible for identifying and assessing cyber threats across the cyber crime threat landscape, specifically evaluating emerging cyber crime trends and AI threats. The role involves developing strategy, analyzing cyber crime trends/activity and using actionable intelligence to devise preventative measures and/or controls to mitigate cyber attacks specific to the bank's financial infrastructure and accounts. The Executive will work closely with our internal security team, fraud organization, Global Financial Crime organization, law enforcement agencies and external industry partners to evaluate and mitigate emerging cyber crime and AI threats/trends.

Key Responsibilities :

• Threat Identification & Analysis :

• Monitor and evaluate cyber crime threats from malicious actors, including hackers, cybercriminal groups, fraudsters and state-sponsored entities.

• Analyze threat intelligence data from multiple sources to detect emerging cyber crime/AI trends that impact the financial sector.

• Take potential vulnerabilities within the organization's banking systems and work with our internal cyber fraud simulations team for potential exploits.

• Risk Assessment :

• Conduct comprehensive threat assessments and risk evaluations based on potential cyber criminal activities with various threat vectors tied to specific banking and cyber crime tactics and technique.

• Work with the cyber crime leadership team to develop risk profiles.

• Recommend security measures and controls to mitigate identified risks.

• Collaboration & Reporting :

• Collaborate with law enforcement agencies, industry partners, and other stakeholders to share intelligence where approved.

• Prepare detailed reports and briefings for senior leadership on current and emerging cyber crime threats (also evaluate new technology in cyber fraud space and AI tooling)

• Develop and maintain relationships with external cyber crime/fraud networks and organizations.

• Security Strategy Development :

• Contribute to the development and refinement of the organization's cyber crime defense strategies and protocols based on the latest cyber crime trends.

• Recommend proactive measures to protect the organization against emerging cyber crime threats.

Required Skills & Qualifications :

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field.

• 7+ years of experience in cyber fraud, cyber crime analysis, threat intelligence, or cyber threat evaluation.

• Strong understanding of cyber crime tactics, techniques, and procedures (TTPs).

• Proficiency in cybersecurity tools such as SIEM, IDS/IPS, and threat intelligence platforms.

• Familiarity with cyber crime laws, regulations, and compliance standards.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong communication and reporting skills, with the ability to explain technical information to non-technical stakeholders.

Preferred Qualifications :

• Experience working with law enforcement or in legal investigations of cyber crime.

• Experience in fraud and or Global Financial Crimes.

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$152,200.00 - $220,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cyber Crime Senior Specialist - Digital Brand Protection External Phone Channel

Chicago, Illinois;Washington, District of Columbia; Denver, Colorado

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for leading the reduction of cyber crime risk to customers and clients through innovation, identification, and disruption to protect the bank's digital brand and deliver targeted education and awareness. Key responsibilities include making cyber crime harder and less profitable, driving industry and government collaboration, and increasing resiliency to cyber crimes in clients and customers.

Position Summary

This role will be part of the Cyber Crime Threat Evaluation team and will be responsible for the creation of centralized governance, operations, reporting and tracking of inbound and outbound phone channel activity. In addition to analyzing the wider phone abuse threat landscape, the role will also lead collaboration across the enterprise to create enterprise-wide phone policy for all lines of business. This role will also implement technology and establish governance, controls and processes to mitigate phone channel-based fraud impacting our customers and clients to improving trust and reduce reputational risk. Externally to the bank, the role will be the liaison with telecommunications companies (e.g., ATT, Verizon), online voice providers (e.g., Google Voice, TextNow), to drive forward the bank's goals and efforts to mitigate and prevent phone and voice-based threats.

Qualifications:

• Previous experience managing or supervising complex and large phone systems, including POTS and VOIP

• Experience with the detection, monitoring, mitigation, and takedown of phone numbers or systems that are used in voice-based or SMS-based attacks leading to cyber crime is required.

• Familiarity with Jira

• Knowledge of running Proofs of Concept and vendor management

• 3-5 years of experience in cyber fraud, cyber crime analysis, threat intelligence, or cyber threat evaluation.

• Strong understanding of cyber crime tactics, techniques, and procedures (TTPs).

• Proficiency in cybersecurity tools such as SIEM, IDS/IPS and threat intelligence platforms.

• Familiarity with cyber crime laws, regulations, and compliance standards.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong communication and reporting skills, with the ability to explain technical information to non-technical stakeholders, and previous experience dealing with telecommunications companies and industry.

Preferred Qualifications:

• Knowledge of protocols, laws, and regulations focused on the telecommunications industry is a plus, for example familiarity with STIR/SHAKEN or the Telecommunications Act of 1996 are and an added bonus.

• Technical familiarity with the various channels used to transmit and receive analog and digital voice and messaging systems across the globe is required to take on this challenging role as a leader of digital brand protection of voice and messaging communications for Bank of America customers and associates.

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field.

Skills:

• Cyber Security

• Data and Trend Analysis

• Innovative Thinking

• Problem Solving

• Threat Analysis

• Analytical Thinking

• Controls Management

• Customer and Client Focus

• Decision Making

• Process Management

• Business Intelligence

• Drives Engagement

• Interpret Relevant Laws, Rules, and Regulations

• Solution Delivery Process

• Vendor Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$152,500.00 - $197,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Senior Third Party Information Security Officer

Washington, District of Columbia;Chicago, Illinois; Denver, Colorado

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Senior Third Party Information Security Officer will be a member of the Third Party Cyber Assurance organization and will work closely with the most critical Third Parties supporting Front Line Units (FLU), Technology and Operations (Ops) executives. In this role, you will be executing against a newly developed assurance program. You will dive deep into the information security controls of the Third Party to gain a better understanding of the control environment that support the services being provided to the business. You'll develop relationships with the Third Parties to understand their control environment, share best practices and consult on emerging cyber risks. You will drive expected improvements in the Third Parties' control environment by being a trusted partner that can be sought out to provide advice and recommendations.

Responsibilities:

• Develop deep relationships with the most critical Third Parties, including the Front Line Unit / Third Party Executives, and the Enterprise Vendor Managers to become a key partner understanding the services and the technology being provided.

• Aligning to emerging risks, perform deep dive reviews of the Third Parties' control environment to identify potential gaps and/or best practices

• Assesses risks and effectiveness of Third Party processes and controls based on the -Enhanced Third Party Cyber Assurance- program to ensure information security risk is within Bank tolerated limits.

• Identifies and escalates problems or issues that arise while driving actions to address the root causes leading to remediation of the concern.

• Review Third Party Technical workflows, SBOMs, applications, Cloud Security (SaaS), Data Security, Encryption, Hardware Security Modules, Multi Factor Authentication, Endpoint Detection and Response tools, etc. that support Bank processes to deliver an opinion on the efficacy of the intended results supporting information security risk.

• Contribute to the ongoing development of the Enhanced Third Party Cyber Assurance program by identifying continuous process improvements based on feedback provided.

• Advises management on risks and issues related to Third Party information security while recommending actions in support of the bank's wider risk management expectations.

• Monitors and analyzes information security / cybersecurity threats and trends, both internal and external to the Bank to drive improvements to the Enhanced program while keeping leadership informed.

• Work across the assessment verticals to ensure the Enhanced Assurance process is aligned to meet Third Party Cyber Assurance (TPCA) strategy and goals.

• Assist with resource planning to ensure the Enhanced program has the necessary resources to effectively execute the assessments.

Required Skills

• Information Security & Technology professional with 10+ years of experience.

• 5 - 10 years of risk management experience with proven ability to effectively apply risk principles in challenging situations

• Experience evaluating cyber security controls and providing guidance for enhancements

• Proven track record of developing and implementing security strategies in complex environments.

• Previous information technology/security, audit/assessment experience preferred.

• Directly or via a team, documents, analyzes, reports and escalates as needed risk issues (e.g., control weaknesses, violations, metric breaches); synthesizes the data for emerging trends or systemic issues

• Ability to develop relationships and leverage to gain insights.

• Strong attention to detail, analytical skills, ability to multi-task, and ability to work both independently as well as part of the Enhanced Third Party Cyber Assurance team is also required.

• Must be able to plan, execute and document assessment activities within an ambiguous environment using documented analysis and professional judgement.

• Exceptional executive presentation and communication skills, influencing and problem resolution skills

• Comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

• Strong leadership skills and qualities which enable you to work with peers and various levels of management

• Relevant certifications such as CISSP, CCSP, CISA, CISM, or CRISC are highly desirable.

Technical Skills

• Expertise in network security principles and technologies

• Deep understanding of transmission protocols and secure communication channels.

• Knowledge of secure by design principles.

• Expertise in Cloud Security Principles

• Knowledge of Software Development and in-depth understanding of API's.

• Proficiency in conducting technology reviews to assess security controls

• Solid grasp of security architecture principles and best practices.

Other Skills:

• Advisory

• Relationship building

• Monitoring, Surveillance, and Testing

• Regulatory Compliance

• Reporting

• Risk Management

• Critical Thinking

• Influence

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Policies, Procedures, and Guidelines Management

• Business Process Analysis

• Decision Making

• Negotiation

• Process Management

• Written Communications

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$130,500.00 - $200,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America

Job Description

Cyber Crime Senior Specialist - Digital Brand Protection External Phone Channel

Chicago, Illinois;Washington, District of Columbia; Denver, Colorado

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for leading the reduction of cyber crime risk to customers and clients through innovation, identification, and disruption to protect the bank's digital brand and deliver targeted education and awareness. Key responsibilities include making cyber crime harder and less profitable, driving industry and government collaboration, and increasing resiliency to cyber crimes in clients and customers.

Position Summary

This role will be part of the Cyber Crime Threat Evaluation team and will be responsible for the creation of centralized governance, operations, reporting and tracking of inbound and outbound phone channel activity. In addition to analyzing the wider phone abuse threat landscape, the role will also lead collaboration across the enterprise to create enterprise-wide phone policy for all lines of business. This role will also implement technology and establish governance, controls and processes to mitigate phone channel-based fraud impacting our customers and clients to improving trust and reduce reputational risk. Externally to the bank, the role will be the liaison with telecommunications companies (e.g., ATT, Verizon), online voice providers (e.g., Google Voice, TextNow), to drive forward the bank's goals and efforts to mitigate and prevent phone and voice-based threats.

Qualifications:

• Previous experience managing or supervising complex and large phone systems, including POTS and VOIP

• Experience with the detection, monitoring, mitigation, and takedown of phone numbers or systems that are used in voice-based or SMS-based attacks leading to cyber crime is required.

• Familiarity with Jira

• Knowledge of running Proofs of Concept and vendor management

• 3-5 years of experience in cyber fraud, cyber crime analysis, threat intelligence, or cyber threat evaluation.

• Strong understanding of cyber crime tactics, techniques, and procedures (TTPs).

• Proficiency in cybersecurity tools such as SIEM, IDS/IPS and threat intelligence platforms.

• Familiarity with cyber crime laws, regulations, and compliance standards.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong communication and reporting skills, with the ability to explain technical information to non-technical stakeholders, and previous experience dealing with telecommunications companies and industry.

Preferred Qualifications:

• Knowledge of protocols, laws, and regulations focused on the telecommunications industry is a plus, for example familiarity with STIR/SHAKEN or the Telecommunications Act of 1996 are and an added bonus.

• Technical familiarity with the various channels used to transmit and receive analog and digital voice and messaging systems across the globe is required to take on this challenging role as a leader of digital brand protection of voice and messaging communications for Bank of America customers and associates.

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field.

Skills:

• Cyber Security

• Data and Trend Analysis

• Innovative Thinking

• Problem Solving

• Threat Analysis

• Analytical Thinking

• Controls Management

• Customer and Client Focus

• Decision Making

• Process Management

• Business Intelligence

• Drives Engagement

• Interpret Relevant Laws, Rules, and Regulations

• Solution Delivery Process

• Vendor Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$152,500.00 - $197,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Job Detail

• Company:
  Bank of America