Company Detail

Program Lead - Bank of America
Posted: Oct 01, 2024 05:08
Plano, TX

Job Description

Program Lead

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

This role is a part of the Operations Management team and supports all of Client Protection. The role will be responsible for various program duties including SharePoint design, management, maintenance as well as adherence to Global Records Management standards. It will also be responsible for Voice of the Employee feedback through both Speak Up and internal processes such as Eureka. Key responsibilities will be to design new processes and/or program components, influencing key stakeholders, communicating to the broader organization, and ensuring compliance with policies and standards. This role will be the subject matter expert on the aligned programs and will need to execute at a high level of proficiency and proactiveness. Other programs and bodies of work will be aligned based upon business needs.

Responsibilities:

  • Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

  • Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

  • Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

  • Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders

  • Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

  • Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

  • Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Skills:

  • Process Design

  • Program Management

  • Project Management

  • Reporting

  • Strategy Planning and Development

  • Issue Management

  • Oral Communications

  • Presentation Skills

  • Prioritization

  • Problem Solving

  • Performance Management

  • Process Performance Management

  • Process Simplification

  • Risk Management

  • Workforce Planning

  • SharePoint Designer

  • Presentation Skills

  • Prioritization

This position is not eligible for sponsorship

Required Qualifications:

- SharePoint design experience including creating and managing workflow

- Demonstrated process design experience with emphasis on gap analysis and designing new processes that remediate gaps

- Ability to effectively communicate with managers, peers, and business partners on deliverables, timelines, and support needed

- Ability to effectively navigate a matrixed organization, influencing others to deliver where needed

- Ability to work in team-oriented environment with strong aptitude for problem solving

- Strong communication skills: written, verbal, presentation and meeting facilitation

- Strict attention to detail and dedication to flawless work product

- Adept at balancing multiple and competing priorities; outstanding organizational and planning skills

- Demonstrated ability to build relationships and partner across departments

- Ability to manage complex projects

Desired Qualifications :

- Bachelor's degree

- Project Management certification,six sigma or other design certification

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$78,000.00 - $121,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Fraud Detection Strategies - Bank of America
Posted: Oct 01, 2024 05:08
Plano, TX

Job Description

Consumer Product Strategy Analyst III - Fraud Detection Strategies

Newark, Delaware;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team. This analyst will be responsible for the following:

  • Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • SAS/SQL Coding experience

  • Risk analysis, strategy development, or related experience

  • Basic understanding of 1st and 3rd party fraud, scams and/or mules

  • Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

  • Strong written and oral communication skills

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Excellent time management skills.

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 3+ years of risk analysis, strategy development, or related experience

  • 3+ years of SQL/SAS Coding experience

  • 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

  • Proven track record of building and deploying Fraud process and control changes

  • Advanced Excel capability

  • Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

  • Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Program Lead - Bank of America
Posted: Oct 01, 2024 05:08
Farmington Hills, MI

Job Description

Program Lead

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

This role is a part of the Operations Management team and supports all of Client Protection. The role will be responsible for various program duties including SharePoint design, management, maintenance as well as adherence to Global Records Management standards. It will also be responsible for Voice of the Employee feedback through both Speak Up and internal processes such as Eureka. Key responsibilities will be to design new processes and/or program components, influencing key stakeholders, communicating to the broader organization, and ensuring compliance with policies and standards. This role will be the subject matter expert on the aligned programs and will need to execute at a high level of proficiency and proactiveness. Other programs and bodies of work will be aligned based upon business needs.

Responsibilities:

  • Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

  • Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

  • Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

  • Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders

  • Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

  • Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

  • Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Skills:

  • Process Design

  • Program Management

  • Project Management

  • Reporting

  • Strategy Planning and Development

  • Issue Management

  • Oral Communications

  • Presentation Skills

  • Prioritization

  • Problem Solving

  • Performance Management

  • Process Performance Management

  • Process Simplification

  • Risk Management

  • Workforce Planning

  • SharePoint Designer

  • Presentation Skills

  • Prioritization

This position is not eligible for sponsorship

Required Qualifications:

- SharePoint design experience including creating and managing workflow

- Demonstrated process design experience with emphasis on gap analysis and designing new processes that remediate gaps

- Ability to effectively communicate with managers, peers, and business partners on deliverables, timelines, and support needed

- Ability to effectively navigate a matrixed organization, influencing others to deliver where needed

- Ability to work in team-oriented environment with strong aptitude for problem solving

- Strong communication skills: written, verbal, presentation and meeting facilitation

- Strict attention to detail and dedication to flawless work product

- Adept at balancing multiple and competing priorities; outstanding organizational and planning skills

- Demonstrated ability to build relationships and partner across departments

- Ability to manage complex projects

Desired Qualifications :

- Bachelor's degree

- Project Management certification,six sigma or other design certification

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$78,000.00 - $121,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Fraud Detection Strategies - Bank of America
Posted: Oct 01, 2024 05:08
Fort Worth, TX

Job Description

Consumer Product Strategy Analyst III - Fraud Detection Strategies

Newark, Delaware;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team. This analyst will be responsible for the following:

  • Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • SAS/SQL Coding experience

  • Risk analysis, strategy development, or related experience

  • Basic understanding of 1st and 3rd party fraud, scams and/or mules

  • Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

  • Strong written and oral communication skills

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Excellent time management skills.

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 3+ years of risk analysis, strategy development, or related experience

  • 3+ years of SQL/SAS Coding experience

  • 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

  • Proven track record of building and deploying Fraud process and control changes

  • Advanced Excel capability

  • Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

  • Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Merrill Financial Solutions Advisor (Partially Licensed) - Nashville, TN Market - Bank of America
Posted: Oct 01, 2024 05:08
Franklin, TN

Job Description

Merrill Financial Solutions Advisor (Partially Licensed) - Nashville, TN Market

Nashville, Tennessee;Brentwood, Tennessee; Knoxville, Tennessee; Chattanooga, Tennessee; Franklin, Tennessee; Morristown, Tennessee; Bowling Green, Kentucky

Job Description:

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.

Job Description:

This job is responsible for working with high-net worth clients in a Merrill branch with annual revenues of $100k-$5mm, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. Key responsibilities include leveraging technology to achieve business growth goals, profiling activities to determine a client's investor profile and financial resource objectives, building a sustainable book of business and providing opportunities for advisors to pursue a career within the bank. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

  • Learns how to provide tailored and personalized advice to clients through reviews and presentations, including partnering with management to assess financial goals and recommending investment advisory strategies

  • Understands client solutions that are best suited for their financial needs, such as core Banking, and Investment and Life PriorityTM solutions

  • Shadows Financial Advisor teams to build their network by sharing relevant market developments and discussing new products (as appropriate) in an effort to promote portfolio growth

  • Leverages available resources and technologies to optimize the customer experience and serve the bank's customers with operational excellence and accuracy

  • Participates in on-going training focused on how to develop a book of business to meet and exceed pre-defined financial targets and determine how to progress to the next phase as an advisor

  • Builds relationships with internal service providers based on client needs and asset thresholds

  • Manages risk proactively in every aspect of business, product, and service transaction leveraging available tools

The Advisor Development Program (ADP) Journey:

During this stage of your journey, the Merrill Financial Solutions Advisor (MFSA) will help provide you with the necessary training and guidance through a defined path to become a successful and independent financial advisor. You will have the opportunity to work with both affluent and high net worth clients, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. In this role you will develop the relationship management skills necessary to operate in an Elite Growth Practice (EGP). From marketing yourself to managing your own practice, we'll prepare you with everything you need as you develop within your role. The MFSA role provides experienced advisors the opportunity to pursue a career within Merrill Wealth Management. Once you have honed your skills and demonstrated success as a MFSA, you typically will progress into the next stage of training. Located in a Merrill branch.

We'll help you:

  • Get training and one-on-one mentorship from managers who are invested in your success. You'll enroll in our Academy to develop as an advisor; the potential for growth is yours!

  • Build connections to grow your network and business. Starting at a Merrill branch, you'll interact with Merrill financial advisors, institutional retirement participants and higher net worth clients.

  • Deliver advice throughclient reviews/presentations withconfidence, including reviews of financial goals, and recommend investment advisory strategies to help clients achieve their financial goals.

  • Learn about the full suite of financial solutions. Connect clients to solutions that are in their best interest, such as core Banking, Investment & Life PriorityTM solutions, through Bank of America and Merrill to meet their financial needs.

As a Merrill FSA, you can look forward to:

  • A strong referral network from across the business to increase opportunities for affluent and high net worth client acquisition and provide access to partners who are specialists in their field.

  • Marketing strategies to reach wider audiences with greater appeal.

  • Ongoing professional development to deepen your skills and optimize your practice as the industry evolves.

  • Potential Opportunities for professional growth.

  • Leadership opportunities, including leading client and conference seminars

We're a culture that:

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

  • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.

  • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.

  • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs.

  • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

Required Qualifications:

  • Currently holds FINRA Securities Industry Essentials (SIE)

  • 4+ years of progressive professional and/or military experience

  • Ability to obtain Series 7 and 66 licenses within allotted program time

  • Is a self-starter who efficiently manages time and capacity

  • Sets and accomplishes goals, achieving whatever one sets their mind to

  • Builds and nurtures strong relationships

  • Collaborates effectively with others to get things done

  • Communicates effectively and confidently and is comfortable engaging all clients

  • Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment

  • Likes to learn, adapts to new information and seeks the right solutions for clients

  • Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients

Desired Qualifications:

  • Experience working in the financial service industry and/or a sales environment where goals were met or exceeded

  • Strong computer skills and the ability to multitask in a demanding environment

  • Bachelor's Degree, preferably in business-related field

  • Proven ability to partner and promote lead generation

  • Experience balancing investment management, sales activities and new client development

  • Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC)

  • Obtained insurance licenses

Skills:

  • Account Management

  • Client Investments Management

  • Client Management

  • Client Solutions Advisory

  • Relationship Building

  • Advisory

  • Business Development

  • Fraud Management

  • Pipeline Management

  • Portfolio Management

  • Client Experience Branding

  • Issue Management

  • Prospecting

  • Referral Identification

  • Sales Performance Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Fraud Detection Strategies - Bank of America
Posted: Oct 01, 2024 05:08
Richmond, VA

Job Description

Consumer Product Strategy Analyst III - Fraud Detection Strategies

Newark, Delaware;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team. This analyst will be responsible for the following:

  • Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • SAS/SQL Coding experience

  • Risk analysis, strategy development, or related experience

  • Basic understanding of 1st and 3rd party fraud, scams and/or mules

  • Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

  • Strong written and oral communication skills

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Excellent time management skills.

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 3+ years of risk analysis, strategy development, or related experience

  • 3+ years of SQL/SAS Coding experience

  • 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

  • Proven track record of building and deploying Fraud process and control changes

  • Advanced Excel capability

  • Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

  • Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Program Lead - Bank of America
Posted: Oct 01, 2024 05:08
Richmond, VA

Job Description

Program Lead

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

This role is a part of the Operations Management team and supports all of Client Protection. The role will be responsible for various program duties including SharePoint design, management, maintenance as well as adherence to Global Records Management standards. It will also be responsible for Voice of the Employee feedback through both Speak Up and internal processes such as Eureka. Key responsibilities will be to design new processes and/or program components, influencing key stakeholders, communicating to the broader organization, and ensuring compliance with policies and standards. This role will be the subject matter expert on the aligned programs and will need to execute at a high level of proficiency and proactiveness. Other programs and bodies of work will be aligned based upon business needs.

Responsibilities:

  • Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

  • Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

  • Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

  • Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders

  • Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

  • Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

  • Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Skills:

  • Process Design

  • Program Management

  • Project Management

  • Reporting

  • Strategy Planning and Development

  • Issue Management

  • Oral Communications

  • Presentation Skills

  • Prioritization

  • Problem Solving

  • Performance Management

  • Process Performance Management

  • Process Simplification

  • Risk Management

  • Workforce Planning

  • SharePoint Designer

  • Presentation Skills

  • Prioritization

This position is not eligible for sponsorship

Required Qualifications:

- SharePoint design experience including creating and managing workflow

- Demonstrated process design experience with emphasis on gap analysis and designing new processes that remediate gaps

- Ability to effectively communicate with managers, peers, and business partners on deliverables, timelines, and support needed

- Ability to effectively navigate a matrixed organization, influencing others to deliver where needed

- Ability to work in team-oriented environment with strong aptitude for problem solving

- Strong communication skills: written, verbal, presentation and meeting facilitation

- Strict attention to detail and dedication to flawless work product

- Adept at balancing multiple and competing priorities; outstanding organizational and planning skills

- Demonstrated ability to build relationships and partner across departments

- Ability to manage complex projects

Desired Qualifications :

- Bachelor's degree

- Project Management certification,six sigma or other design certification

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$78,000.00 - $121,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Infrastructure Engineer - Bank of America
Posted: Oct 01, 2024 05:08
Richmond, VA

Job Description

Infrastructure Engineer

Plano, Texas;Atlanta, Georgia; Richmond, Virginia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Position Summary:

The role of the Authentication, Authorization and Accounting (AAA) Implementation Engineer is to provide technical implementation services to support the evolution and ongoing support of the AAA environment in response to projects (all types), upgrades, service and feature enhancements and for remediation/break-fix services they work closely with Program and Project Managers and other support and service providers.. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, process, governance and change management policies set forth by the firm. AAA is part of the control for wired, wireless, device access and re, mote users. Ability to work as part of a team as well as individually depending on project. While the role primarily has an implementation and validation engineering focus, a strong understanding of AAA policy, posture, protocols and cluster deployment and maintenance concepts are required. They also need to forecast the delivery and track of multi-phase work against change and release calendar(s). They need to fully understand and adhere to the bank change processes.

They must be mindful of how their role impacts the firm's business and reputation. Concepts such as driving value, always delivering quality, keeping commitments, being on-time and under-budget, effective and detailed communications. Managing time is critical, developing and managing tasks efficiently is the key to success.

This position will interface directly with internal and external customers/suppliers/providers, Architecture, Product Engineering, Design/Implementation engineering, Change, Service and Product Management, finance and business management and Operations teams. Interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success change, the department and the firm at large.

Job Description:

This job is responsible for working on the least complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. This job facilitates deployment of technical solution by developing templates, playbooks, and automation used during implementation and consistently looking for opportunities to improve the reliability and efficiency of implementing services. Job expectations include embracing a culture of innovation and continuous improvement.

Responsibilities:

  • Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams

  • Follows reference models, blueprints and playbooks to ensure the design is compliant

  • Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies

  • Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards

  • Develops software solutions to address manual and repeatable work or inefficient processes

  • Supports an inclusive and healthy working environment

  • Attending Project Meetings as needed

  • Scheduling of the changes with the assigned engineer

  • Representing change records (CRQs) on various calls

  • Representing on regional pre-CAB Weekly

  • Socializing changes to the other peer teams regionally so they can represent changes in region.

  • Following up with Testers / Testing Coordination for all Changes

  • Ensuring Peer Reviews are attached to CRQs / Chasing Approvals

  • Creates changes (CRQs) when RDM engineer provides the Network document.

  • AAA weekly internal change calls - weekly

  • Attends various change review calls

  • Reviews test plans and results, ability to assist in driving to root cause

  • Familiarity with working in regulated and/or large global enterprises is a plus.

  • Building, updating and sending Change Communication templates for the weekends changes

  • Create work orders and other requests to engage Blackbox and device, firewall and IP services update

Required Qualifications:

  • Strong subject matter expertise across various enterprise identity authentication technologies ranging from AAA (RADIUS/TACACS), 802.1X technologies (Wired/Wireless), RSA and token-based systems.

  • Experience with Aruba ClearPass Policy Server or Cisco Identity Services Engine (ISE) is required.

  • Experience with Network Access Control (NAC) 802.1X for Wired and Wireless networks is required.

  • Experience with Remote Access (VPN posture) is preferred.

  • Experience with Secure Cloud Analytics (Stealthwatch) is preferred.

  • Experience working with SSL Certificate Authorities, and certificate management.

  • Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and authorization protocols, cryptography, and application security, load balancing.

  • Experience with tools such as Splunk, Excel, ideally experience in automation.

  • Expert understanding of network protocols TCP/IP, HTTP, HTTPS, SSL, TLS, 802.1.X, etc.

  • Experience with testing and change validation, root cause analysis, risk mitigation, security assessments, analysis of security threats, trends and architectural preferred.

  • Project Management, ITSM

  • Experience with Change Management and CAB processes and procedures.

  • Leadership: be a self-starter, self-directed and shows initiative.

  • Focused on execution, delivery, and commitment to dates. Ability to work in a high paced environment. Can manage risk; is a good decision maker. Understands the big picture; can relate to the firm's strategy and actions and how they support our business results.

  • Demonstrates ownership: Is accountable and influential/can hold others accountable (professionally).

  • Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally.

  • Organized and detail oriented.

Desired Qualifications:

  • Clearpass

  • Stealthwatch

  • ISE

  • AAA

  • SPLUNK

  • Excel

  • MS Project

  • Load balancing

  • Captive portals

  • NA3RC

  • Network configuration

Skills:

  • Analytical Thinking

  • Application Development

  • Production Support

  • Risk Management

  • Solution Design

  • Automation

  • Business Acumen

  • DevOps Practices

  • Solution Delivery Process

  • Stakeholder Management

  • Adaptability

  • Architecture

  • Innovative Thinking

  • Project Management

  • Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Financial Solutions Advisor - Consumer Investments - Greater Philadelphia Market - Bank of America
Posted: Oct 01, 2024 05:08
Philadelphia, PA

Job Description

Financial Solutions Advisor - Consumer Investments - Greater Philadelphia Market

Bensalem, Pennsylvania;Philadelphia, Pennsylvania; Philadelphia, Pennsylvania

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

- Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions

- Recommends banking and investments strategies that align with client financial goals and needs

- Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds

- Mitigates and controls risk as part of daily activities

- Identifies and engages potential new clients through referrals or financial center clientele

- Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended

Required Qualifications:

- Currently holds Series 7 & 66 (63 & 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days.

- Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.

- Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded.

- Sets and accomplishes goals, achieving whatever you put your mind to.

- Builds and nurtures strong relationships.

- Collaborates effectively with others to get things done.

- Communicates effectively and confidently and is comfortable engaging all clients.

- Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.

- Likes to learn, adapts to new information and seeks the right solutions for clients.

- Efficiently manages your time and capacity.

- Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients.

Desired Qualifications:

- Strong computer skills with an ability to multitask in a demanding environment.

- At least three years' experience working in the financial service industry and/or a sales environment where goals were met or exceeded.

- Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC).

- Obtained your insurance licenses.

Skills:

- Advisory

- Account Management

- Client Experience Branding

- Customer and Client Focus

- Oral Communications

- Issue Management

- Client Solutions Advisory

- Pipeline Management

- Active Listening

- Attention to Detail

- Risk Management

- Policies, Procedures, and Guidelines

- Client Management

- Causation Analysis

- Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr Quantitative Finance Analyst - Global Financial Crimes Modeling and Analytics Team - Bank of America
Posted: Oct 01, 2024 05:08
Chicago, IL

Job Description

Sr Quantitative Finance Analyst - Global Financial Crimes Modeling and Analytics Team

Charlotte, North Carolina;Chicago, Illinois; Atlanta, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Overview of Team:

As a part of Global Risk Analytics, Global Financial Crimes Modeling and Analytics is responsible for enterprise-wide financial crime model development and implementation, ongoing performance monitoring and optimization, data usage, and research and development utilizing advanced analytical tools and systems. The Global Financial Crimes Modeling and Analytics team is made up of seven sub-teams:

- Financial Crime Model Development responsible for development and maintenance of all AML Feeder models as per acceptable model risk practices and defined performance parameters to meet firm's AML Risk Coverage, while maintaining operational viability.

- Ongoing Model Performance Monitoring & Review is responsible for periodically substantiating the ongoing fitness of financial crime models in accordance with a model's approved Ongoing Monitoring Plan (-OMP-). Ongoing Model Monitoring Reports (-OMRs-) assess environmental changes, model limitations, assumptions, process verification and outcomes analysis for each model. OMRs summarize trends in key metrics and provide critical analysis of model performance with respect to metric thresholds; identify threshold breaches and document remediation plans. In addition, the ongoing monitoring process includes the inline monitoring activities performed between reporting cycles, the results of those activities, and any escalations during the period.

- Economic Sanctions responsible for development and maintenance for Economic Sanction models. Provides capabilities to better solve data analytical problems in risk management, identify new business insights and opportunities from data, and enhance the firm's risk management tools.

- Engineering, Data & Analytics, Model Implementation, Event Processor Model Development is responsible for designing end-to-end data and process flows for model development, testing, and execution, including architecture setup; delivering model code to technology teams for production releases; developing models (Event Processor), analytics (Event Processor Performance Analysis, Transaction Monitoring Analysis) and tools (FinCAP) to enhance risk metrics and facilitate what-if/explain scenario analysis.

- Program Management & Regulatory is responsible for overseeing cross-functional initiatives and providing project management support to deliver timely execution of GFCMA's book of work, strategic initiatives, and critical activities in support of regulatory and audit deliverables.

- Business Management & Control is responsible for Strategy, Governance Oversight and Control, Resource Management, Process Excellence, Issue Management and COO function

- Administration provides administrative and organizational support to the GFCMA executive and leadership team.

As a Sr Quantitative Finance Analyst on the Global Financial Crimes Modeling and Analytics team, your main responsibilities will involve:

- Responsible for independently conducting quantitative analytics and modeling projects.

- Responsible for analytic processes, enhancing model performance monitoring & reporting framework or systems approaches.

- Creates documentation for all activities and works with Technology staff in design of any system to run models developed and key downstream reports.

- Supports the planning related to setting quantitative work priorities in line with the bank's overall strategy and prioritization

- Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on modeldevelopment/validation

- Supports model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite

- Supports the methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches ofdevelopment/validationprojects and identify areas of potential risk

- Works closely with model stakeholders and senior management with regard to communication of submission, validation outcomes & ongoing model performance monitoring.

- Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches

Skills:

- Critical Thinking

- Quantitative Development

- Risk Analytics

- Risk Modeling

- Technical Documentation

- Adaptability

- Collaboration

- Problem Solving

- Risk Management

- Test Engineering

- Data Modeling

- Data and Trend Analysis

- Process Performance Measurement

- Research

- Written Communications

Minimum Education Requirement:

Master's in related field or equivalent work experience

Qualifications:

- 5 years of experience in model development, statistical work, data analytics or quantitative research, or PhD

- Effectively creates a compelling story using data; Able to make recommendations and articulate conclusions supported by data

- Strong Programming skills e.g., R, Python, SAS, SQL, R or other languages

  • Strong Data visualization skills e.g., Tableau, R, Python,

Desired Skills and Experience:

- Experience with complex data architecture, including modeling and data science tools and libraries, data warehouses, and machine learning

- Knowledge of predictive modeling, statistical sampling, optimization, machine learning and artificial intelligence techniques

- Ability to extract, analyze, and merge data from disparate systems, and perform deep analysis

- Experience designing, developing, and applying scalable Machine Learning and Artificial Intelligence solutions

- Experience with data analytics tools (e.g., Alteryx, Tableau)

- Demonstrated ability to drive action and sustain momentum to achieve results

- Experience with engineering complex, multifaceted processes that span across teams; Able to document process steps, inputs, outputs, requirements, identify gaps and improve workflow

- Sees the broader picture and able to identify new methods for doing things

- Experience with LaTex

Job Description:

This job is responsible for conducting quantitative analytics and complex modeling projects for specific business units or risk types. Key responsibilities include leading the development of new models, analytic processes, or system approaches, creating technical documentation for related activities, and working with Technology staff in the design of systems to run models developed. Job expectations may include the ability to influence strategic direction, as well as develop tactical plans.

Responsibilities:

  • Leads the planning related to setting quantitative work priorities in line with the bank's overall strategy and prioritization

  • Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on modeldevelopment/validation

  • Maintains and provides oversight of model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite & GFCMA key deliverables

  • Leads and provides methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches ofdevelopment/validationprojects and identify areas of potential risk

  • Works closely with model stakeholders and senior management with regard to communication model performance outcomes and analysis

  • Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches

Skills:

  • Critical Thinking

  • Quantitative Development

  • Risk Analytics

  • Risk Modeling

  • Technical Documentation

  • Adaptability

  • Collaboration

  • Problem Solving

  • Risk Management

  • Test Engineering

  • Data Modeling

  • Data and Trend Analysis

  • Process Performance Measurement

  • Research

  • Written Communications

Minimum Education Requirement: Master's degree in related field or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Program Lead - Bank of America
Posted: Oct 01, 2024 05:08
Chicago, IL

Job Description

Program Lead

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

This role is a part of the Operations Management team and supports all of Client Protection. The role will be responsible for various program duties including SharePoint design, management, maintenance as well as adherence to Global Records Management standards. It will also be responsible for Voice of the Employee feedback through both Speak Up and internal processes such as Eureka. Key responsibilities will be to design new processes and/or program components, influencing key stakeholders, communicating to the broader organization, and ensuring compliance with policies and standards. This role will be the subject matter expert on the aligned programs and will need to execute at a high level of proficiency and proactiveness. Other programs and bodies of work will be aligned based upon business needs.

Responsibilities:

  • Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

  • Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

  • Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

  • Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders

  • Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

  • Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

  • Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Skills:

  • Process Design

  • Program Management

  • Project Management

  • Reporting

  • Strategy Planning and Development

  • Issue Management

  • Oral Communications

  • Presentation Skills

  • Prioritization

  • Problem Solving

  • Performance Management

  • Process Performance Management

  • Process Simplification

  • Risk Management

  • Workforce Planning

  • SharePoint Designer

  • Presentation Skills

  • Prioritization

This position is not eligible for sponsorship

Required Qualifications:

- SharePoint design experience including creating and managing workflow

- Demonstrated process design experience with emphasis on gap analysis and designing new processes that remediate gaps

- Ability to effectively communicate with managers, peers, and business partners on deliverables, timelines, and support needed

- Ability to effectively navigate a matrixed organization, influencing others to deliver where needed

- Ability to work in team-oriented environment with strong aptitude for problem solving

- Strong communication skills: written, verbal, presentation and meeting facilitation

- Strict attention to detail and dedication to flawless work product

- Adept at balancing multiple and competing priorities; outstanding organizational and planning skills

- Demonstrated ability to build relationships and partner across departments

- Ability to manage complex projects

Desired Qualifications :

- Bachelor's degree

- Project Management certification,six sigma or other design certification

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$78,000.00 - $121,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Fraud Detection Strategies - Bank of America
Posted: Oct 01, 2024 05:08
Chicago, IL

Job Description

Consumer Product Strategy Analyst III - Fraud Detection Strategies

Newark, Delaware;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team. This analyst will be responsible for the following:

  • Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • SAS/SQL Coding experience

  • Risk analysis, strategy development, or related experience

  • Basic understanding of 1st and 3rd party fraud, scams and/or mules

  • Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

  • Strong written and oral communication skills

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Excellent time management skills.

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 3+ years of risk analysis, strategy development, or related experience

  • 3+ years of SQL/SAS Coding experience

  • 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

  • Proven track record of building and deploying Fraud process and control changes

  • Advanced Excel capability

  • Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

  • Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Infrastructure Engineer - Bank of America
Posted: Oct 01, 2024 05:08
Atlanta, GA

Job Description

Infrastructure Engineer

Plano, Texas;Atlanta, Georgia; Richmond, Virginia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Position Summary:

The role of the Authentication, Authorization and Accounting (AAA) Implementation Engineer is to provide technical implementation services to support the evolution and ongoing support of the AAA environment in response to projects (all types), upgrades, service and feature enhancements and for remediation/break-fix services they work closely with Program and Project Managers and other support and service providers.. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, process, governance and change management policies set forth by the firm. AAA is part of the control for wired, wireless, device access and re, mote users. Ability to work as part of a team as well as individually depending on project. While the role primarily has an implementation and validation engineering focus, a strong understanding of AAA policy, posture, protocols and cluster deployment and maintenance concepts are required. They also need to forecast the delivery and track of multi-phase work against change and release calendar(s). They need to fully understand and adhere to the bank change processes.

They must be mindful of how their role impacts the firm's business and reputation. Concepts such as driving value, always delivering quality, keeping commitments, being on-time and under-budget, effective and detailed communications. Managing time is critical, developing and managing tasks efficiently is the key to success.

This position will interface directly with internal and external customers/suppliers/providers, Architecture, Product Engineering, Design/Implementation engineering, Change, Service and Product Management, finance and business management and Operations teams. Interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success change, the department and the firm at large.

Job Description:

This job is responsible for working on the least complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. This job facilitates deployment of technical solution by developing templates, playbooks, and automation used during implementation and consistently looking for opportunities to improve the reliability and efficiency of implementing services. Job expectations include embracing a culture of innovation and continuous improvement.

Responsibilities:

  • Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams

  • Follows reference models, blueprints and playbooks to ensure the design is compliant

  • Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies

  • Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards

  • Develops software solutions to address manual and repeatable work or inefficient processes

  • Supports an inclusive and healthy working environment

  • Attending Project Meetings as needed

  • Scheduling of the changes with the assigned engineer

  • Representing change records (CRQs) on various calls

  • Representing on regional pre-CAB Weekly

  • Socializing changes to the other peer teams regionally so they can represent changes in region.

  • Following up with Testers / Testing Coordination for all Changes

  • Ensuring Peer Reviews are attached to CRQs / Chasing Approvals

  • Creates changes (CRQs) when RDM engineer provides the Network document.

  • AAA weekly internal change calls - weekly

  • Attends various change review calls

  • Reviews test plans and results, ability to assist in driving to root cause

  • Familiarity with working in regulated and/or large global enterprises is a plus.

  • Building, updating and sending Change Communication templates for the weekends changes

  • Create work orders and other requests to engage Blackbox and device, firewall and IP services update

Required Qualifications:

  • Strong subject matter expertise across various enterprise identity authentication technologies ranging from AAA (RADIUS/TACACS), 802.1X technologies (Wired/Wireless), RSA and token-based systems.

  • Experience with Aruba ClearPass Policy Server or Cisco Identity Services Engine (ISE) is required.

  • Experience with Network Access Control (NAC) 802.1X for Wired and Wireless networks is required.

  • Experience with Remote Access (VPN posture) is preferred.

  • Experience with Secure Cloud Analytics (Stealthwatch) is preferred.

  • Experience working with SSL Certificate Authorities, and certificate management.

  • Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and authorization protocols, cryptography, and application security, load balancing.

  • Experience with tools such as Splunk, Excel, ideally experience in automation.

  • Expert understanding of network protocols TCP/IP, HTTP, HTTPS, SSL, TLS, 802.1.X, etc.

  • Experience with testing and change validation, root cause analysis, risk mitigation, security assessments, analysis of security threats, trends and architectural preferred.

  • Project Management, ITSM

  • Experience with Change Management and CAB processes and procedures.

  • Leadership: be a self-starter, self-directed and shows initiative.

  • Focused on execution, delivery, and commitment to dates. Ability to work in a high paced environment. Can manage risk; is a good decision maker. Understands the big picture; can relate to the firm's strategy and actions and how they support our business results.

  • Demonstrates ownership: Is accountable and influential/can hold others accountable (professionally).

  • Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally.

  • Organized and detail oriented.

Desired Qualifications:

  • Clearpass

  • Stealthwatch

  • ISE

  • AAA

  • SPLUNK

  • Excel

  • MS Project

  • Load balancing

  • Captive portals

  • NA3RC

  • Network configuration

Skills:

  • Analytical Thinking

  • Application Development

  • Production Support

  • Risk Management

  • Solution Design

  • Automation

  • Business Acumen

  • DevOps Practices

  • Solution Delivery Process

  • Stakeholder Management

  • Adaptability

  • Architecture

  • Innovative Thinking

  • Project Management

  • Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Audit Supervisor - Consumer and Retail Preferred - Bank of America
Posted: Oct 01, 2024 05:08
Atlanta, GA

Job Description

Audit Supervisor - Consumer and Retail Preferred

Charlotte, North Carolina;Stamford, Connecticut; Atlanta, Georgia; East Hartford, Connecticut; Wilmington, Delaware

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for independently performing test work during highly complex audit activities for Lines of Business (LOBs). Key responsibilities include independently designing and executing audit tests, assessing issues for business impact and recommending severity ratings, and establishing business partner relationships. Job expectations include evaluating the control environment, fostering an inclusive work environment, applying product, business, and technical expertise, and supporting team members with development.

Responsibilities:

  • Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and leverages automation and innovative methods in a timely and high quality manner

  • Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment

  • Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings

  • Provides input on draft audit reports and shares audit results with business leaders

  • Supports the development of peers and teams through on-the-job-training and fosters an inclusive work environment

  • Establishes business partner relationships, primarily with line management, to develop business knowledge

  • Uses innovative tools to complete audit activities more efficiently (e.g., testing)

Skills:

  • Analytical Thinking

  • Audit Planning

  • Internal Audit Review

  • Issue Management

  • Risk Management

  • Attention to Detail

  • Automation

  • Business Acumen

  • Project Management

  • Technical Documentation

  • Coaching

  • Critical Thinking

  • Relationship Building

  • Written Communications

Required Qualifications:

  • 4-5 years' in audit or in a compliance/business controls/risk management role

  • Sound organizational, analytical, oral and written communication skills

  • Ability to successfully communicate to influence management and lead change in both strategic and tactical initiatives

  • Self Starter, desire to learn able to teach others, high energy, positive attitude, exhibits flexibility

  • Strong analytical skills. Ability to analyze large amounts of data and turn it into usable information

  • Ability to work in a very detailed manner as well as to look broadly across a population and develop connections and themes identifying risk and concerns

  • Ability to juggle multiple work efforts and to quickly change direction, as needed

  • Bachelor's Degree OR Equivalent work experience

Desired Qualifications:

  • Knowledge of Bank of America Consumer business processes and front-end application systems

  • Audit or risk control risk/controls background in financial services

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - East Hartford - 101 E River Dr - One Riverview Square (CT2550), US - CT - Stamford - 600 Washington Blvd (CT2561)

Pay and benefits information

Pay range

$100,000.00 - $125,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Tools Engineer - Bank of America
Posted: Oct 01, 2024 05:08
Atlanta, GA

Job Description

Tools Engineer

Richmond, Virginia;Atlanta, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The role of the Monitoring Engineer is to provide engineering services to support the evolution of the Monitoring toolset. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies set forth by the firm.

Following established written procedures, guidelines and techniques, develops, enhances, tests, supports, maintains, and debugs software applications that support business units or support functions. Individual contributor role; fully competent to work under general direction on the most complex projects, often on multiple phases, and seeks guidance and direction from more senior associates or manager, as needed. Working knowledge of business or function for which application is designed. Often responsible for the completion of a phase of a project.

Responsibilities:

  • Implement and maintain a scalable and reliable fault and configuration management platform, resulting in improved system performance and reduced downtime

  • Collaborate with key stakeholders to assess current infrastructure and identify opportunities for optimization and improved system resilience

  • Assist with Audit deliverables for Network Toolset

  • Work with vendors to enhance their respective tools to meet new customer/security requirements

  • Develop integrations for the various Network Tools

  • Identify gaps in current systems and processes and recommend appropriate solutions

  • Develop detailed documentation including process flows, use cases, and technical designs

  • Ensure compliance with security and governance standards

Required Qualifications:

  • 5+ years of experience in Networks or System Tools Engineering

  • Strong knowledge of system and networking concepts

  • Experience in deploying Network Management tools, such as Netcool Omnibus, Netcool Impact, Network Manager, SevONE, Forward Networks in high-availability environments

  • Configuration of Network discovery across multi-region environment

  • Functional knowledge of Network components such as switches, routers, firewalls, proxies, load balancers etc. Understanding of inter-dependencies of various network components

  • Experience working with networking protocols such as BGP/OSPF/IS-IS, IPv4/IPv6, MPLS, VLAN, VXLAN, etc

  • Linux/Unix Server Administration

Desired Qualifications:

  • Bachelor's degree in engineering, computer science, related field and or technical training

  • Self-starter, self-directed and shows initiative

  • Focused on execution, delivery, and commitment to dates

  • Skills in Scripting desired; Python, Ansible, Shell, JavaScript

  • Familiarity with the Software Development Life Cycle (SDLC) process and Agile Project delivery

  • Sound engineering foundation with network and systems troubleshooting skills

  • Working knowledge of Active Directory

  • Can tie strategy and actions to business impact and results

  • Demonstrates ownership: Is accountable and can hold others accountable (professionally)

  • Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally

  • Organized and detail oriented; must have a strong technical acumen

  • Ability to partner with others for the good of the initiative

  • Experience in various Fault Monitoring and Configuration Management tooling vendors including but not limited to IBM, SevONE, Forward Networks, SPLUNK, as well as equipment manufacturers such as Cisco, Aruba, Cloudgenix, Fortinet

  • Financial services (Insurance, Banking, Investment banking)

Skills:

  • Analytical Thinking

  • Production Support

  • DevOps Practices

  • Solution Design

  • Collaboration

  • Innovative Thinking

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr Quantitative Finance Analyst - Global Financial Crimes Modeling and Analytics Team - Bank of America
Posted: Oct 01, 2024 05:08
Atlanta, GA

Job Description

Sr Quantitative Finance Analyst - Global Financial Crimes Modeling and Analytics Team

Charlotte, North Carolina;Chicago, Illinois; Atlanta, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Overview of Team:

As a part of Global Risk Analytics, Global Financial Crimes Modeling and Analytics is responsible for enterprise-wide financial crime model development and implementation, ongoing performance monitoring and optimization, data usage, and research and development utilizing advanced analytical tools and systems. The Global Financial Crimes Modeling and Analytics team is made up of seven sub-teams:

- Financial Crime Model Development responsible for development and maintenance of all AML Feeder models as per acceptable model risk practices and defined performance parameters to meet firm's AML Risk Coverage, while maintaining operational viability.

- Ongoing Model Performance Monitoring & Review is responsible for periodically substantiating the ongoing fitness of financial crime models in accordance with a model's approved Ongoing Monitoring Plan (-OMP-). Ongoing Model Monitoring Reports (-OMRs-) assess environmental changes, model limitations, assumptions, process verification and outcomes analysis for each model. OMRs summarize trends in key metrics and provide critical analysis of model performance with respect to metric thresholds; identify threshold breaches and document remediation plans. In addition, the ongoing monitoring process includes the inline monitoring activities performed between reporting cycles, the results of those activities, and any escalations during the period.

- Economic Sanctions responsible for development and maintenance for Economic Sanction models. Provides capabilities to better solve data analytical problems in risk management, identify new business insights and opportunities from data, and enhance the firm's risk management tools.

- Engineering, Data & Analytics, Model Implementation, Event Processor Model Development is responsible for designing end-to-end data and process flows for model development, testing, and execution, including architecture setup; delivering model code to technology teams for production releases; developing models (Event Processor), analytics (Event Processor Performance Analysis, Transaction Monitoring Analysis) and tools (FinCAP) to enhance risk metrics and facilitate what-if/explain scenario analysis.

- Program Management & Regulatory is responsible for overseeing cross-functional initiatives and providing project management support to deliver timely execution of GFCMA's book of work, strategic initiatives, and critical activities in support of regulatory and audit deliverables.

- Business Management & Control is responsible for Strategy, Governance Oversight and Control, Resource Management, Process Excellence, Issue Management and COO function

- Administration provides administrative and organizational support to the GFCMA executive and leadership team.

As a Sr Quantitative Finance Analyst on the Global Financial Crimes Modeling and Analytics team, your main responsibilities will involve:

- Responsible for independently conducting quantitative analytics and modeling projects.

- Responsible for analytic processes, enhancing model performance monitoring & reporting framework or systems approaches.

- Creates documentation for all activities and works with Technology staff in design of any system to run models developed and key downstream reports.

- Supports the planning related to setting quantitative work priorities in line with the bank's overall strategy and prioritization

- Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on modeldevelopment/validation

- Supports model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite

- Supports the methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches ofdevelopment/validationprojects and identify areas of potential risk

- Works closely with model stakeholders and senior management with regard to communication of submission, validation outcomes & ongoing model performance monitoring.

- Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches

Skills:

- Critical Thinking

- Quantitative Development

- Risk Analytics

- Risk Modeling

- Technical Documentation

- Adaptability

- Collaboration

- Problem Solving

- Risk Management

- Test Engineering

- Data Modeling

- Data and Trend Analysis

- Process Performance Measurement

- Research

- Written Communications

Minimum Education Requirement:

Master's in related field or equivalent work experience

Qualifications:

- 5 years of experience in model development, statistical work, data analytics or quantitative research, or PhD

- Effectively creates a compelling story using data; Able to make recommendations and articulate conclusions supported by data

- Strong Programming skills e.g., R, Python, SAS, SQL, R or other languages

  • Strong Data visualization skills e.g., Tableau, R, Python,

Desired Skills and Experience:

- Experience with complex data architecture, including modeling and data science tools and libraries, data warehouses, and machine learning

- Knowledge of predictive modeling, statistical sampling, optimization, machine learning and artificial intelligence techniques

- Ability to extract, analyze, and merge data from disparate systems, and perform deep analysis

- Experience designing, developing, and applying scalable Machine Learning and Artificial Intelligence solutions

- Experience with data analytics tools (e.g., Alteryx, Tableau)

- Demonstrated ability to drive action and sustain momentum to achieve results

- Experience with engineering complex, multifaceted processes that span across teams; Able to document process steps, inputs, outputs, requirements, identify gaps and improve workflow

- Sees the broader picture and able to identify new methods for doing things

- Experience with LaTex

Job Description:

This job is responsible for conducting quantitative analytics and complex modeling projects for specific business units or risk types. Key responsibilities include leading the development of new models, analytic processes, or system approaches, creating technical documentation for related activities, and working with Technology staff in the design of systems to run models developed. Job expectations may include the ability to influence strategic direction, as well as develop tactical plans.

Responsibilities:

  • Leads the planning related to setting quantitative work priorities in line with the bank's overall strategy and prioritization

  • Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on modeldevelopment/validation

  • Maintains and provides oversight of model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite & GFCMA key deliverables

  • Leads and provides methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches ofdevelopment/validationprojects and identify areas of potential risk

  • Works closely with model stakeholders and senior management with regard to communication model performance outcomes and analysis

  • Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches

Skills:

  • Critical Thinking

  • Quantitative Development

  • Risk Analytics

  • Risk Modeling

  • Technical Documentation

  • Adaptability

  • Collaboration

  • Problem Solving

  • Risk Management

  • Test Engineering

  • Data Modeling

  • Data and Trend Analysis

  • Process Performance Measurement

  • Research

  • Written Communications

Minimum Education Requirement: Master's degree in related field or equivalent work experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Senior Auditor - Regulatory Reporting - Bank of America
Posted: Oct 01, 2024 05:08
Atlanta, GA

Job Description

Senior Auditor - Regulatory Reporting

Charlotte, North Carolina;Stamford, Connecticut; Atlanta, Georgia; Dallas, Texas; Boston, Massachusetts; Providence, Rhode Island; Wilmington, Delaware

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Responsible for audit testing of key areas and activities across the CFO - U.S. Centralized Regulatory Reporting organization, which includes governance, interpretation of report instructions, production and submission of OCC/FRB/FDIC U.S. regulatory reports (e.g.FR Y-14,FR Y-9C,FFIEC 009, FR Y-15, FFIEC 031), and substantive end-to-end testing of data from the reports through data transformations to data capture. The role also has a significant focus on executing testing around data capture and data usage.

Responsibilities:

  • Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit program, and leverages automation and innovative methods in a timely and high quality manner

  • Identifies control deficiencies, discusses with line management, and initiates control matter recommendations

  • Establishes business partner relationships, primarily with line management, to develop business knowledge

  • Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings

  • Exercises sound judgment to effectively influence management to improve the control environment while developing knowledge of product, business, and technical expertise

  • Develops skills to use innovative tools to complete audit activities more efficiently (e.g., testing)

  • Executes transaction and controls testing of multiple regulatory reporting audits

  • Monitors the progress of regulatory and internal audit issue validation

  • Stays abreast of regulatory developments, emerging risks, and report/instruction changes; contributes to calibration of the plan

Skills:

  • Strong critical thinking and communication skills

  • Very organized with attention to detail

  • Ability to learn complex subject matter, understand regulatory requirements, and build testing programs to ensure compliance and mitigate risks

  • Proven track record of executing multiple projects and delivering high quality work to meet tight deadlines

  • Strong interpersonal skills and effective communicator, both orally and in writing.

Required Qualifications

  • Greater than 3 years' experience in a related role

  • Bachelor's degree or equivalent work experience

  • Specific subject matter expertise in audit and/or the financial services industry.

Desired Qualifications

  • Recommended subject matter expertise in U.S. regulatory reporting (e.g. Y-14, Y-9C, 009, Y-15, 031) or SEC financial reporting (10K/10Q)

  • Experiencing in performing end-to-end substantive testing of data elements and transactions from a report to data capture/source documentation

  • CPA, CIA, CISA or similar

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Stamford - 600 Washington Blvd (CT2561), US - RI - Providence - 1 Financial Plaza (RI1537)

Pay and benefits information

Pay range

$83,500.00 - $102,400.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Fraud Detection Strategies - Bank of America
Posted: Oct 01, 2024 05:08
Phoenix, AZ

Job Description

Consumer Product Strategy Analyst III - Fraud Detection Strategies

Newark, Delaware;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team. This analyst will be responsible for the following:

  • Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • SAS/SQL Coding experience

  • Risk analysis, strategy development, or related experience

  • Basic understanding of 1st and 3rd party fraud, scams and/or mules

  • Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

  • Strong written and oral communication skills

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Excellent time management skills.

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 3+ years of risk analysis, strategy development, or related experience

  • 3+ years of SQL/SAS Coding experience

  • 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

  • Proven track record of building and deploying Fraud process and control changes

  • Advanced Excel capability

  • Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

  • Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Program Lead - Bank of America
Posted: Oct 01, 2024 05:08
Phoenix, AZ

Job Description

Program Lead

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

This role is a part of the Operations Management team and supports all of Client Protection. The role will be responsible for various program duties including SharePoint design, management, maintenance as well as adherence to Global Records Management standards. It will also be responsible for Voice of the Employee feedback through both Speak Up and internal processes such as Eureka. Key responsibilities will be to design new processes and/or program components, influencing key stakeholders, communicating to the broader organization, and ensuring compliance with policies and standards. This role will be the subject matter expert on the aligned programs and will need to execute at a high level of proficiency and proactiveness. Other programs and bodies of work will be aligned based upon business needs.

Responsibilities:

  • Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

  • Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

  • Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

  • Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders

  • Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

  • Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

  • Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Skills:

  • Process Design

  • Program Management

  • Project Management

  • Reporting

  • Strategy Planning and Development

  • Issue Management

  • Oral Communications

  • Presentation Skills

  • Prioritization

  • Problem Solving

  • Performance Management

  • Process Performance Management

  • Process Simplification

  • Risk Management

  • Workforce Planning

  • SharePoint Designer

  • Presentation Skills

  • Prioritization

This position is not eligible for sponsorship

Required Qualifications:

- SharePoint design experience including creating and managing workflow

- Demonstrated process design experience with emphasis on gap analysis and designing new processes that remediate gaps

- Ability to effectively communicate with managers, peers, and business partners on deliverables, timelines, and support needed

- Ability to effectively navigate a matrixed organization, influencing others to deliver where needed

- Ability to work in team-oriented environment with strong aptitude for problem solving

- Strong communication skills: written, verbal, presentation and meeting facilitation

- Strict attention to detail and dedication to flawless work product

- Adept at balancing multiple and competing priorities; outstanding organizational and planning skills

- Demonstrated ability to build relationships and partner across departments

- Ability to manage complex projects

Desired Qualifications :

- Bachelor's degree

- Project Management certification,six sigma or other design certification

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$78,000.00 - $121,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Senior Auditor - Regulatory Reporting - Bank of America
Posted: Oct 01, 2024 05:08
Dallas, TX

Job Description

Senior Auditor - Regulatory Reporting

Charlotte, North Carolina;Stamford, Connecticut; Atlanta, Georgia; Dallas, Texas; Boston, Massachusetts; Providence, Rhode Island; Wilmington, Delaware

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Responsible for audit testing of key areas and activities across the CFO - U.S. Centralized Regulatory Reporting organization, which includes governance, interpretation of report instructions, production and submission of OCC/FRB/FDIC U.S. regulatory reports (e.g.FR Y-14,FR Y-9C,FFIEC 009, FR Y-15, FFIEC 031), and substantive end-to-end testing of data from the reports through data transformations to data capture. The role also has a significant focus on executing testing around data capture and data usage.

Responsibilities:

  • Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit program, and leverages automation and innovative methods in a timely and high quality manner

  • Identifies control deficiencies, discusses with line management, and initiates control matter recommendations

  • Establishes business partner relationships, primarily with line management, to develop business knowledge

  • Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings

  • Exercises sound judgment to effectively influence management to improve the control environment while developing knowledge of product, business, and technical expertise

  • Develops skills to use innovative tools to complete audit activities more efficiently (e.g., testing)

  • Executes transaction and controls testing of multiple regulatory reporting audits

  • Monitors the progress of regulatory and internal audit issue validation

  • Stays abreast of regulatory developments, emerging risks, and report/instruction changes; contributes to calibration of the plan

Skills:

  • Strong critical thinking and communication skills

  • Very organized with attention to detail

  • Ability to learn complex subject matter, understand regulatory requirements, and build testing programs to ensure compliance and mitigate risks

  • Proven track record of executing multiple projects and delivering high quality work to meet tight deadlines

  • Strong interpersonal skills and effective communicator, both orally and in writing.

Required Qualifications

  • Greater than 3 years' experience in a related role

  • Bachelor's degree or equivalent work experience

  • Specific subject matter expertise in audit and/or the financial services industry.

Desired Qualifications

  • Recommended subject matter expertise in U.S. regulatory reporting (e.g. Y-14, Y-9C, 009, Y-15, 031) or SEC financial reporting (10K/10Q)

  • Experiencing in performing end-to-end substantive testing of data elements and transactions from a report to data capture/source documentation

  • CPA, CIA, CISA or similar

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Stamford - 600 Washington Blvd (CT2561), US - RI - Providence - 1 Financial Plaza (RI1537)

Pay and benefits information

Pay range

$83,500.00 - $102,400.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Senior Auditor - Regulatory Reporting - Bank of America
Posted: Oct 01, 2024 05:08
Wilmington, DE

Job Description

Senior Auditor - Regulatory Reporting

Charlotte, North Carolina;Stamford, Connecticut; Atlanta, Georgia; Dallas, Texas; Boston, Massachusetts; Providence, Rhode Island; Wilmington, Delaware

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Responsible for audit testing of key areas and activities across the CFO - U.S. Centralized Regulatory Reporting organization, which includes governance, interpretation of report instructions, production and submission of OCC/FRB/FDIC U.S. regulatory reports (e.g.FR Y-14,FR Y-9C,FFIEC 009, FR Y-15, FFIEC 031), and substantive end-to-end testing of data from the reports through data transformations to data capture. The role also has a significant focus on executing testing around data capture and data usage.

Responsibilities:

  • Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit program, and leverages automation and innovative methods in a timely and high quality manner

  • Identifies control deficiencies, discusses with line management, and initiates control matter recommendations

  • Establishes business partner relationships, primarily with line management, to develop business knowledge

  • Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings

  • Exercises sound judgment to effectively influence management to improve the control environment while developing knowledge of product, business, and technical expertise

  • Develops skills to use innovative tools to complete audit activities more efficiently (e.g., testing)

  • Executes transaction and controls testing of multiple regulatory reporting audits

  • Monitors the progress of regulatory and internal audit issue validation

  • Stays abreast of regulatory developments, emerging risks, and report/instruction changes; contributes to calibration of the plan

Skills:

  • Strong critical thinking and communication skills

  • Very organized with attention to detail

  • Ability to learn complex subject matter, understand regulatory requirements, and build testing programs to ensure compliance and mitigate risks

  • Proven track record of executing multiple projects and delivering high quality work to meet tight deadlines

  • Strong interpersonal skills and effective communicator, both orally and in writing.

Required Qualifications

  • Greater than 3 years' experience in a related role

  • Bachelor's degree or equivalent work experience

  • Specific subject matter expertise in audit and/or the financial services industry.

Desired Qualifications

  • Recommended subject matter expertise in U.S. regulatory reporting (e.g. Y-14, Y-9C, 009, Y-15, 031) or SEC financial reporting (10K/10Q)

  • Experiencing in performing end-to-end substantive testing of data elements and transactions from a report to data capture/source documentation

  • CPA, CIA, CISA or similar

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Stamford - 600 Washington Blvd (CT2561), US - RI - Providence - 1 Financial Plaza (RI1537)

Pay and benefits information

Pay range

$83,500.00 - $102,400.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Audit Supervisor - Consumer and Retail Preferred - Bank of America
Posted: Oct 01, 2024 05:08
Wilmington, DE

Job Description

Audit Supervisor - Consumer and Retail Preferred

Charlotte, North Carolina;Stamford, Connecticut; Atlanta, Georgia; East Hartford, Connecticut; Wilmington, Delaware

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for independently performing test work during highly complex audit activities for Lines of Business (LOBs). Key responsibilities include independently designing and executing audit tests, assessing issues for business impact and recommending severity ratings, and establishing business partner relationships. Job expectations include evaluating the control environment, fostering an inclusive work environment, applying product, business, and technical expertise, and supporting team members with development.

Responsibilities:

  • Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and leverages automation and innovative methods in a timely and high quality manner

  • Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment

  • Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings

  • Provides input on draft audit reports and shares audit results with business leaders

  • Supports the development of peers and teams through on-the-job-training and fosters an inclusive work environment

  • Establishes business partner relationships, primarily with line management, to develop business knowledge

  • Uses innovative tools to complete audit activities more efficiently (e.g., testing)

Skills:

  • Analytical Thinking

  • Audit Planning

  • Internal Audit Review

  • Issue Management

  • Risk Management

  • Attention to Detail

  • Automation

  • Business Acumen

  • Project Management

  • Technical Documentation

  • Coaching

  • Critical Thinking

  • Relationship Building

  • Written Communications

Required Qualifications:

  • 4-5 years' in audit or in a compliance/business controls/risk management role

  • Sound organizational, analytical, oral and written communication skills

  • Ability to successfully communicate to influence management and lead change in both strategic and tactical initiatives

  • Self Starter, desire to learn able to teach others, high energy, positive attitude, exhibits flexibility

  • Strong analytical skills. Ability to analyze large amounts of data and turn it into usable information

  • Ability to work in a very detailed manner as well as to look broadly across a population and develop connections and themes identifying risk and concerns

  • Ability to juggle multiple work efforts and to quickly change direction, as needed

  • Bachelor's Degree OR Equivalent work experience

Desired Qualifications:

  • Knowledge of Bank of America Consumer business processes and front-end application systems

  • Audit or risk control risk/controls background in financial services

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - East Hartford - 101 E River Dr - One Riverview Square (CT2550), US - CT - Stamford - 600 Washington Blvd (CT2561)

Pay and benefits information

Pay range

$100,000.00 - $125,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Fraud Detection Strategies - Bank of America
Posted: Oct 01, 2024 05:08
New York, NY

Job Description

Consumer Product Strategy Analyst III - Fraud Detection Strategies

Newark, Delaware;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team. This analyst will be responsible for the following:

  • Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • SAS/SQL Coding experience

  • Risk analysis, strategy development, or related experience

  • Basic understanding of 1st and 3rd party fraud, scams and/or mules

  • Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

  • Strong written and oral communication skills

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Excellent time management skills.

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 3+ years of risk analysis, strategy development, or related experience

  • 3+ years of SQL/SAS Coding experience

  • 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

  • Proven track record of building and deploying Fraud process and control changes

  • Advanced Excel capability

  • Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

  • Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Program Lead - Bank of America
Posted: Oct 01, 2024 05:08
New York, NY

Job Description

Program Lead

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.

This role is a part of the Operations Management team and supports all of Client Protection. The role will be responsible for various program duties including SharePoint design, management, maintenance as well as adherence to Global Records Management standards. It will also be responsible for Voice of the Employee feedback through both Speak Up and internal processes such as Eureka. Key responsibilities will be to design new processes and/or program components, influencing key stakeholders, communicating to the broader organization, and ensuring compliance with policies and standards. This role will be the subject matter expert on the aligned programs and will need to execute at a high level of proficiency and proactiveness. Other programs and bodies of work will be aligned based upon business needs.

Responsibilities:

  • Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders

  • Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives

  • Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators

  • Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders

  • Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives

  • Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution

  • Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Skills:

  • Process Design

  • Program Management

  • Project Management

  • Reporting

  • Strategy Planning and Development

  • Issue Management

  • Oral Communications

  • Presentation Skills

  • Prioritization

  • Problem Solving

  • Performance Management

  • Process Performance Management

  • Process Simplification

  • Risk Management

  • Workforce Planning

  • SharePoint Designer

  • Presentation Skills

  • Prioritization

This position is not eligible for sponsorship

Required Qualifications:

- SharePoint design experience including creating and managing workflow

- Demonstrated process design experience with emphasis on gap analysis and designing new processes that remediate gaps

- Ability to effectively communicate with managers, peers, and business partners on deliverables, timelines, and support needed

- Ability to effectively navigate a matrixed organization, influencing others to deliver where needed

- Ability to work in team-oriented environment with strong aptitude for problem solving

- Strong communication skills: written, verbal, presentation and meeting facilitation

- Strict attention to detail and dedication to flawless work product

- Adept at balancing multiple and competing priorities; outstanding organizational and planning skills

- Demonstrated ability to build relationships and partner across departments

- Ability to manage complex projects

Desired Qualifications :

- Bachelor's degree

- Project Management certification,six sigma or other design certification

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$78,000.00 - $121,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Fraud Detection Strategies - Bank of America
Posted: Oct 01, 2024 05:08
Charlotte, NC

Job Description

Consumer Product Strategy Analyst III - Fraud Detection Strategies

Newark, Delaware;Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team. This analyst will be responsible for the following:

  • Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape

  • Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • SAS/SQL Coding experience

  • Risk analysis, strategy development, or related experience

  • Basic understanding of 1st and 3rd party fraud, scams and/or mules

  • Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

  • Strong written and oral communication skills

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Excellent time management skills.

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 3+ years of risk analysis, strategy development, or related experience

  • 3+ years of SQL/SAS Coding experience

  • 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

  • Proven track record of building and deploying Fraud process and control changes

  • Advanced Excel capability

  • Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

  • Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail