Company Detail

Relationship Banker - Central Valley South area - Bank of America
Posted: Sep 12, 2024 05:18
Visalia, CA

Job Description

Relationship Banker - Central Valley South area

Hanford, California;Visalia, California; Visalia, California

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

*This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.*

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

- Executes the bank's risk culture and strives for operational excellence

- Builds relationships with clients to meet financial needs

- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

- Grows business knowledge and network by partnering with experts in small business, lending, and investments

- Manages financial center traffic, appointments, and outbound calls effectively

- Drives the client experience

- Manages cash responsibilities

Required Qualifications:

- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

- Collaborates effectively to get things done, building and nurturing strong relationships.

- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

- Is confident in identifying solutions for new and existing clients based on their needs.

- Communicates effectively and confidently, and is comfortable engaging all clients.

- Has the ability to learn and adapt to new information and technology platforms.

- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

- Applies strong critical thinking and problem-solving skills to meet clients' needs.

- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

- Efficiently manages time and capacity.

- Focuses on results, while acting in the best interest of the client.

- Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

- Experience in financial services and knowledge of financial services industry, products and solutions.

- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

- Six months of cash handling experience.

- Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Skills:

- Adaptability

- Business Acumen

- Customer and Client Focus

- Oral Communications

- Problem Solving

- Account Management

- Client Experience Branding

- Client Management

- Client Solutions Advisory

- Relationship Building

- Business Development

- Pipeline Management

- Prospecting

- Referral Identification

- Referral Management

Minimum Education Requirement:

- High School Diploma / GED / Secondary School or equivalent

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - Hanford - 180 N Redington St - HANFORD BC (CA1106), US - CA - Visalia - 212 E Main St - VISALIA BC (CA1110), US - CA - Visalia - 2400 S Mooney Blvd - MOONEY-BEECH BC (CA1147)

Pay and benefits information

Pay range

$23.00 - $25.96 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr. Business Information Security Officer - Employee Experience Technology - Bank of America
Posted: Sep 12, 2024 05:18
Washington, DC

Job Description

Sr. Business Information Security Officer - Employee Experience Technology

Denver, Colorado;Washington, District of Columbia; Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

The Senior Information Security Officer will be a member of the Business Information Security Officer's (BISO) organization and work closely with the line of business Chief Information Officers (CIOs)/Chief Technology Officers (CTOs). In this role, you will be supporting the Real Time Communications and Productivity Team to develop a deep understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls. Additionally, this role will support strategic and highly visible portfolio rollouts - M365, Mobile Modernization and Virtual Desktop.

Scale/Scope

  • Possess strong / experienced cybersecurity engineering and/or application security background; with solid knowledge of SDLC from design, testing, deployment to post-production and the different risk elements associated with each step.

  • Serves as an Information Security subject matter expert and participates in the development, implementation and maintenance of information security for the line of business (LOB)

  • Provides guidance and advocacy regarding the prioritization of LOB investments that impact information security

  • Advises LOB management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs

  • Consults on Virtual Desktop strategy, design, implementation and migration

  • Resilient infrastructure

  • Stateful to stateless

  • Consults on Mobile security strategy, design, implementation and migration for LOB projects

  • For key initiatives - Assess security opportunities and challenges and partner to determine best future state

  • Influence and drive collaboration across teams for key initiatives, bringing in key stakeholders

  • Serve as subject matter expert in BISO process and participate in training for new employees

  • Monitors information security trends internal and external to the bank and keeps LOB leadership informed about information security-related issues

  • Serve as the backup for teammate responsible for supporting our End User Platforms - another high profile & visible portfolio

  • For key initiatives - Assess security opportunities and challenges and partner to determine best future state

  • Manages quality control and reporting

  • Ensures compliance with policies and laws

Required Skills

- Information Security & Technology professional with 10+ years of experience in application development and/or Information Security

- 5+ years of risk management experience with proven ability to effectively apply risk principles to challenging business situations

- Subject matter expertise in application security, cloud security, DevSecOps, application architecture, design patterns, vulnerability testing and development of risk appetite

- Experience evaluating cyber security controls and providing guidance for platform or distributed computing platforms, including (Cloud/SaaS/IaaS/PaaS)

- Knowledge in Windows, Midrange and Mainframe Platforms with emphasis on security and access controls.

- Exceptional executive presentation and communication skills

- Excellent influencing and problem resolution skills

- Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

- Strong leadership skills and qualities which enable you to work with peers and various levels of management

Desired Skills

- Experience working on cloud implementations in Microsoft Azure, Amazon Web Services and Google Cloud Platform environments

- Bachelors and/or Master's degree in Computer Science, Information Technology or related field

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$141,700.00 - $206,100.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Threat Hunter - Bank of America
Posted: Sep 12, 2024 05:18
Washington, DC

Job Description

Threat Hunter

Denver, Colorado;Washington, District of Columbia; Chicago, Illinois

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Our Cyber Threat Hunting, Intelligence & Defense team within Bank of America's Cyber Threat Defense function works to continuously strengthen the bank's cyber security posture through research, threat simulations, threat hunting, and offensive security engagements. This team works with partners throughout the bank to both discover and develop mitigations from threats to help secure a critical infrastructure around the world that interacts with millions of customers.

Role Responsibilities

The position of Threat Hunter is responsible for analyzing and correlating large data sets to uncover novel threats and attack techniques that may be present within the bank's environments. A Threat Hunter also will be tasked with and collaborating with data science, threat research, and cyber defense control teams to identify opportunities to develop analytical methods to detect advanced threat actors who utilize emerging tactics and techniques. In support of these processes, the role will also include developing and documenting new and innovative threat hunt hypotheses to increase the team's ability to find existing threats that are otherwise going unidentified or unnoticed. The role will work with all Cyber Defense operational and technical teams within Global Information Security (GIS) to gain insight into critical security controls and architectural specifics to develop valuable hunt strategies and analytics that identify malicious behavior accurately while maintaining a low false positive rate. This role advises on and reviews product assessments, policy adjustments, and architectural transformations that impact the global Corporation, and will be a thought leader in the design of cutting-edge detective, preventative, and proactive controls.

Required Skills:

- 5+ years of experience in a technical role in the areas of Security Operation, Incident Response, Detection Engineering, Offensive Security/Red Team, or Cyber Threat Intelligence.

- Experience analyzing system, network, and application logging for attack techniques at all stages of the cyber kill chain.

- Direct experience working with very large datasets and log analysis tools including but not limited to: Splunk, Python, Pandas, SQL, Hadoop, Hue.

- Experience consuming and analyzing Cyber Threat Intelligence for actionable takeaways

- Ability to see the larger picture when dealing with competing requirements and needs from across the organization in order to build consensus and drive results.

- Ability to navigate and work effectively across a complex, geographically dispersed organization.

Desired Skills:

- Experience with more than one or more enterprise scale EDR and SIEM tool.

- Demonstrated ability to self-direct, with minimal supervision to achieve assigned goals.

- Experience with offensive security tools such as Cobalt Strike/Metasploit, techniques such as OSINT, and the methods used to compromise large enterprise networks.

- Previous experience performing digital forensics or indecent response on major security incidents.

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$95,000.00 - $143,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Relationship Banker - Bank of America
Posted: Sep 12, 2024 05:18
Bell, CA

Job Description

Relationship Banker

Lynwood, California;Los Angeles, California; Downey, California; Huntington Park, California; Downey, California; Downey, California; Los Angeles, California; Los Angeles, California; South Gate, California; Bell, California; Walnut Park, California; Los Angeles, California

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

*This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.*

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

- Executes the bank's risk culture and strives for operational excellence

- Builds relationships with clients to meet financial needs

- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

- Grows business knowledge and network by partnering with experts in small business, lending, and investments

- Manages financial center traffic, appointments, and outbound calls effectively

- Drives the client experience

- Manages cash responsibilities

Required Qualifications:

- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

- Collaborates effectively to get things done, building and nurturing strong relationships.

- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

- Is confident in identifying solutions for new and existing clients based on their needs.

- Communicates effectively and confidently, and is comfortable engaging all clients.

- Has the ability to learn and adapt to new information and technology platforms.

- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

- Applies strong critical thinking and problem-solving skills to meet clients' needs.

- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

- Efficiently manages time and capacity.

- Focuses on results, while acting in the best interest of the client.

- Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

- Experience in financial services and knowledge of financial services industry, products and solutions.

- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

- Six months of cash handling experience.

- Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.

Skills:

- Adaptability

- Business Acumen

- Customer and Client Focus

- Oral Communications

- Problem Solving

- Account Management

- Client Experience Branding

- Client Management

- Client Solutions Advisory

- Relationship Building

- Business Development

- Pipeline Management

- Prospecting

- Referral Identification

- Referral Management

Minimum Education Requirement:

- High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - Bell - 6312 Atlantic Ave - BELL BC (CA8122), US - CA - Downey - 11021 La Reina Ave - DOWNEY MAIN OFFICE (CA8117), US - CA - Downey - 7878 Imperial Hwy - IMPERIAL-PARAMOUNT BC (CA8157), US - CA - Downey - 9330 Firestone Blvd - FIRESTONE-WOODRUFF BC (CA8174), US - CA - Huntington Park - 5931 Pacific Blvd - SLAUSON-PACIFIC BC (CA9140), US - CA - Los Angeles - 10340 S Central Ave - WATTS BC (CA9166), US - CA - Los Angeles - 3201 S Hoover St - University Villiage (CA9205), US - CA - Los Angeles - 5700 S Vermont Ave - SLAUSON-VERMONT BC (CA9135), US - CA - Los Angeles - 6400 Avalon Blvd - LOS ANGELES INDUSTRIAL BC (CA9134), US - CA - Lynwood - 3505 E Imperial Hwy - LYNWOOD BC (CA7121), US - CA - South Gate - 4400 Tweedy Blvd - SOUTH GATE BC (CA9153), US - CA - Walnut Park - 2100 E Florence Ave (CA7232)

Pay and benefits information

Pay range

$23.00 - $25.96 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr GFC Investigator - Proficiency Coach - Bank of America
Posted: Sep 12, 2024 05:18
Chandler, AZ

Job Description

Sr GFC Investigator - Proficiency Coach

Atlanta, Georgia;Hunt Valley, Maryland; Jacksonville, Florida; Charlotte, North Carolina; Farmington, Connecticut; Newark, Delaware; Dallas, Texas; Charlotte, North Carolina; Chandler, Arizona; Tampa, Florida; Phoenix, Arizona; Chicago, Illinois; Charlotte, North Carolina; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Global Financial Crimes (GFC) Proficiency Coach role is responsible for delivering coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented with the appropriate evidence reviewed. Proficiency Coaches are expected to effectively communicate with all levels within the organization.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

  • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

  • Participates in the case assignment process to distribute work across the investigative team

Skills:

  • Coaching

  • Fraud Management

  • Quality Assurance

  • Regulatory Compliance

  • Investigation Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Issue Management

  • Reporting

  • Written Communications

Required Qualifications

  • Financial crime compliance support experience a must

  • Previous proficiency coaching experience required

  • Demonstrated ability to accept and implement candid feedback and skillfully provide 360 degree coaching to all levels from associate to manager

  • Demonstrated strong leadership and coaching skills

  • Independent worker and self-motivated

  • Excellent organizational skills

  • Strong verbal and written communication skills

  • Demonstrated commitment to improving the team

  • Able to adapt to change and various working environments

  • Consistently shows pride in themselves and their work

  • Responsible and accountable for actions and results

  • Skilled at building relationships

  • Able to adhere to a hybrid work schedule [M & F are work from home days]

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

Desired Qualifications

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

  • Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr GFC Investigator - Proficiency Coach - Bank of America
Posted: Sep 12, 2024 05:18
Newark, DE

Job Description

Sr GFC Investigator - Proficiency Coach

Atlanta, Georgia;Hunt Valley, Maryland; Jacksonville, Florida; Charlotte, North Carolina; Farmington, Connecticut; Newark, Delaware; Dallas, Texas; Charlotte, North Carolina; Chandler, Arizona; Tampa, Florida; Phoenix, Arizona; Chicago, Illinois; Charlotte, North Carolina; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Global Financial Crimes (GFC) Proficiency Coach role is responsible for delivering coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented with the appropriate evidence reviewed. Proficiency Coaches are expected to effectively communicate with all levels within the organization.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

  • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

  • Participates in the case assignment process to distribute work across the investigative team

Skills:

  • Coaching

  • Fraud Management

  • Quality Assurance

  • Regulatory Compliance

  • Investigation Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Issue Management

  • Reporting

  • Written Communications

Required Qualifications

  • Financial crime compliance support experience a must

  • Previous proficiency coaching experience required

  • Demonstrated ability to accept and implement candid feedback and skillfully provide 360 degree coaching to all levels from associate to manager

  • Demonstrated strong leadership and coaching skills

  • Independent worker and self-motivated

  • Excellent organizational skills

  • Strong verbal and written communication skills

  • Demonstrated commitment to improving the team

  • Able to adapt to change and various working environments

  • Consistently shows pride in themselves and their work

  • Responsible and accountable for actions and results

  • Skilled at building relationships

  • Able to adhere to a hybrid work schedule [M & F are work from home days]

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

Desired Qualifications

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

  • Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Relationship Banker - Bank of America
Posted: Sep 12, 2024 05:18
Bellingham, WA

Job Description

Relationship Banker

Everett, Washington;Bellingham, Washington

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

  • Executes the bank's risk culture and strives for operational excellence

  • Builds relationships with clients to meet financial needs

  • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

  • Grows business knowledge and network by partnering with experts in small business, lending, and investments

  • Manages financial center traffic, appointments, and outbound calls effectively

  • Drives the client experience

  • Manages cash responsibilities

Skills:

  • Adaptability

  • Business Acumen

  • Customer and Client Focus

  • Oral Communications

  • Problem Solving

  • Account Management

  • Client Experience Branding

  • Client Management

  • Client Solutions Advisory

  • Relationship Building

  • Business Development

  • Pipeline Management

  • Prospecting

  • Referral Identification

  • Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - WA - Bellingham - 4251 Guide Meridian - CORDATA BC (WA4111), US - WA - Everett - 1803 112th St Se - SILVER LAKE BC (WA4138)

Pay and benefits information

Pay range

$23.00 - $25.96 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr GFC Investigator - Proficiency Coach - Bank of America
Posted: Sep 12, 2024 05:18
Jacksonville, FL

Job Description

Sr GFC Investigator - Proficiency Coach

Atlanta, Georgia;Hunt Valley, Maryland; Jacksonville, Florida; Charlotte, North Carolina; Farmington, Connecticut; Newark, Delaware; Dallas, Texas; Charlotte, North Carolina; Chandler, Arizona; Tampa, Florida; Phoenix, Arizona; Chicago, Illinois; Charlotte, North Carolina; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Global Financial Crimes (GFC) Proficiency Coach role is responsible for delivering coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented with the appropriate evidence reviewed. Proficiency Coaches are expected to effectively communicate with all levels within the organization.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

  • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

  • Participates in the case assignment process to distribute work across the investigative team

Skills:

  • Coaching

  • Fraud Management

  • Quality Assurance

  • Regulatory Compliance

  • Investigation Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Issue Management

  • Reporting

  • Written Communications

Required Qualifications

  • Financial crime compliance support experience a must

  • Previous proficiency coaching experience required

  • Demonstrated ability to accept and implement candid feedback and skillfully provide 360 degree coaching to all levels from associate to manager

  • Demonstrated strong leadership and coaching skills

  • Independent worker and self-motivated

  • Excellent organizational skills

  • Strong verbal and written communication skills

  • Demonstrated commitment to improving the team

  • Able to adapt to change and various working environments

  • Consistently shows pride in themselves and their work

  • Responsible and accountable for actions and results

  • Skilled at building relationships

  • Able to adhere to a hybrid work schedule [M & F are work from home days]

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

Desired Qualifications

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

  • Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr GFC Investigator - Proficiency Coach - Bank of America
Posted: Sep 12, 2024 05:18
Phoenix, AZ

Job Description

Sr GFC Investigator - Proficiency Coach

Atlanta, Georgia;Hunt Valley, Maryland; Jacksonville, Florida; Charlotte, North Carolina; Farmington, Connecticut; Newark, Delaware; Dallas, Texas; Charlotte, North Carolina; Chandler, Arizona; Tampa, Florida; Phoenix, Arizona; Chicago, Illinois; Charlotte, North Carolina; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Global Financial Crimes (GFC) Proficiency Coach role is responsible for delivering coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented with the appropriate evidence reviewed. Proficiency Coaches are expected to effectively communicate with all levels within the organization.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

  • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

  • Participates in the case assignment process to distribute work across the investigative team

Skills:

  • Coaching

  • Fraud Management

  • Quality Assurance

  • Regulatory Compliance

  • Investigation Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Issue Management

  • Reporting

  • Written Communications

Required Qualifications

  • Financial crime compliance support experience a must

  • Previous proficiency coaching experience required

  • Demonstrated ability to accept and implement candid feedback and skillfully provide 360 degree coaching to all levels from associate to manager

  • Demonstrated strong leadership and coaching skills

  • Independent worker and self-motivated

  • Excellent organizational skills

  • Strong verbal and written communication skills

  • Demonstrated commitment to improving the team

  • Able to adapt to change and various working environments

  • Consistently shows pride in themselves and their work

  • Responsible and accountable for actions and results

  • Skilled at building relationships

  • Able to adhere to a hybrid work schedule [M & F are work from home days]

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

Desired Qualifications

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

  • Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr GFC Investigator - Proficiency Coach - Bank of America
Posted: Sep 12, 2024 05:18
Hunt Valley, MD

Job Description

Sr GFC Investigator - Proficiency Coach

Atlanta, Georgia;Hunt Valley, Maryland; Jacksonville, Florida; Charlotte, North Carolina; Farmington, Connecticut; Newark, Delaware; Dallas, Texas; Charlotte, North Carolina; Chandler, Arizona; Tampa, Florida; Phoenix, Arizona; Chicago, Illinois; Charlotte, North Carolina; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Global Financial Crimes (GFC) Proficiency Coach role is responsible for delivering coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented with the appropriate evidence reviewed. Proficiency Coaches are expected to effectively communicate with all levels within the organization.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

  • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

  • Participates in the case assignment process to distribute work across the investigative team

Skills:

  • Coaching

  • Fraud Management

  • Quality Assurance

  • Regulatory Compliance

  • Investigation Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Issue Management

  • Reporting

  • Written Communications

Required Qualifications

  • Financial crime compliance support experience a must

  • Previous proficiency coaching experience required

  • Demonstrated ability to accept and implement candid feedback and skillfully provide 360 degree coaching to all levels from associate to manager

  • Demonstrated strong leadership and coaching skills

  • Independent worker and self-motivated

  • Excellent organizational skills

  • Strong verbal and written communication skills

  • Demonstrated commitment to improving the team

  • Able to adapt to change and various working environments

  • Consistently shows pride in themselves and their work

  • Responsible and accountable for actions and results

  • Skilled at building relationships

  • Able to adhere to a hybrid work schedule [M & F are work from home days]

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

Desired Qualifications

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

  • Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Relationship Banker - Bank of America
Posted: Sep 12, 2024 05:18
Huntington Park, CA

Job Description

Relationship Banker

Lynwood, California;Los Angeles, California; Downey, California; Huntington Park, California; Downey, California; Downey, California; Los Angeles, California; Los Angeles, California; South Gate, California; Bell, California; Walnut Park, California; Los Angeles, California

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

*This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.*

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

- Executes the bank's risk culture and strives for operational excellence

- Builds relationships with clients to meet financial needs

- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

- Grows business knowledge and network by partnering with experts in small business, lending, and investments

- Manages financial center traffic, appointments, and outbound calls effectively

- Drives the client experience

- Manages cash responsibilities

Required Qualifications:

- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

- Collaborates effectively to get things done, building and nurturing strong relationships.

- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

- Is confident in identifying solutions for new and existing clients based on their needs.

- Communicates effectively and confidently, and is comfortable engaging all clients.

- Has the ability to learn and adapt to new information and technology platforms.

- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

- Applies strong critical thinking and problem-solving skills to meet clients' needs.

- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

- Efficiently manages time and capacity.

- Focuses on results, while acting in the best interest of the client.

- Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

- Experience in financial services and knowledge of financial services industry, products and solutions.

- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

- Six months of cash handling experience.

- Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.

Skills:

- Adaptability

- Business Acumen

- Customer and Client Focus

- Oral Communications

- Problem Solving

- Account Management

- Client Experience Branding

- Client Management

- Client Solutions Advisory

- Relationship Building

- Business Development

- Pipeline Management

- Prospecting

- Referral Identification

- Referral Management

Minimum Education Requirement:

- High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - Bell - 6312 Atlantic Ave - BELL BC (CA8122), US - CA - Downey - 11021 La Reina Ave - DOWNEY MAIN OFFICE (CA8117), US - CA - Downey - 7878 Imperial Hwy - IMPERIAL-PARAMOUNT BC (CA8157), US - CA - Downey - 9330 Firestone Blvd - FIRESTONE-WOODRUFF BC (CA8174), US - CA - Huntington Park - 5931 Pacific Blvd - SLAUSON-PACIFIC BC (CA9140), US - CA - Los Angeles - 10340 S Central Ave - WATTS BC (CA9166), US - CA - Los Angeles - 3201 S Hoover St - University Villiage (CA9205), US - CA - Los Angeles - 5700 S Vermont Ave - SLAUSON-VERMONT BC (CA9135), US - CA - Los Angeles - 6400 Avalon Blvd - LOS ANGELES INDUSTRIAL BC (CA9134), US - CA - Lynwood - 3505 E Imperial Hwy - LYNWOOD BC (CA7121), US - CA - South Gate - 4400 Tweedy Blvd - SOUTH GATE BC (CA9153), US - CA - Walnut Park - 2100 E Florence Ave (CA7232)

Pay and benefits information

Pay range

$23.00 - $25.96 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Relationship Banker - Bank of America
Posted: Sep 12, 2024 05:18
South Gate, CA

Job Description

Relationship Banker

Lynwood, California;Los Angeles, California; Downey, California; Huntington Park, California; Downey, California; Downey, California; Los Angeles, California; Los Angeles, California; South Gate, California; Bell, California; Walnut Park, California; Los Angeles, California

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

*This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.*

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

- Executes the bank's risk culture and strives for operational excellence

- Builds relationships with clients to meet financial needs

- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

- Grows business knowledge and network by partnering with experts in small business, lending, and investments

- Manages financial center traffic, appointments, and outbound calls effectively

- Drives the client experience

- Manages cash responsibilities

Required Qualifications:

- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

- Collaborates effectively to get things done, building and nurturing strong relationships.

- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.

- Is confident in identifying solutions for new and existing clients based on their needs.

- Communicates effectively and confidently, and is comfortable engaging all clients.

- Has the ability to learn and adapt to new information and technology platforms.

- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

- Applies strong critical thinking and problem-solving skills to meet clients' needs.

- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

- Efficiently manages time and capacity.

- Focuses on results, while acting in the best interest of the client.

- Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

- Experience in financial services and knowledge of financial services industry, products and solutions.

- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

- Six months of cash handling experience.

- Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.

Skills:

- Adaptability

- Business Acumen

- Customer and Client Focus

- Oral Communications

- Problem Solving

- Account Management

- Client Experience Branding

- Client Management

- Client Solutions Advisory

- Relationship Building

- Business Development

- Pipeline Management

- Prospecting

- Referral Identification

- Referral Management

Minimum Education Requirement:

- High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - Bell - 6312 Atlantic Ave - BELL BC (CA8122), US - CA - Downey - 11021 La Reina Ave - DOWNEY MAIN OFFICE (CA8117), US - CA - Downey - 7878 Imperial Hwy - IMPERIAL-PARAMOUNT BC (CA8157), US - CA - Downey - 9330 Firestone Blvd - FIRESTONE-WOODRUFF BC (CA8174), US - CA - Huntington Park - 5931 Pacific Blvd - SLAUSON-PACIFIC BC (CA9140), US - CA - Los Angeles - 10340 S Central Ave - WATTS BC (CA9166), US - CA - Los Angeles - 3201 S Hoover St - University Villiage (CA9205), US - CA - Los Angeles - 5700 S Vermont Ave - SLAUSON-VERMONT BC (CA9135), US - CA - Los Angeles - 6400 Avalon Blvd - LOS ANGELES INDUSTRIAL BC (CA9134), US - CA - Lynwood - 3505 E Imperial Hwy - LYNWOOD BC (CA7121), US - CA - South Gate - 4400 Tweedy Blvd - SOUTH GATE BC (CA9153), US - CA - Walnut Park - 2100 E Florence Ave (CA7232)

Pay and benefits information

Pay range

$23.00 - $25.96 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Sr GFC Investigator - Proficiency Coach - Bank of America
Posted: Sep 12, 2024 05:18
Dallas, TX

Job Description

Sr GFC Investigator - Proficiency Coach

Atlanta, Georgia;Hunt Valley, Maryland; Jacksonville, Florida; Charlotte, North Carolina; Farmington, Connecticut; Newark, Delaware; Dallas, Texas; Charlotte, North Carolina; Chandler, Arizona; Tampa, Florida; Phoenix, Arizona; Chicago, Illinois; Charlotte, North Carolina; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Global Financial Crimes (GFC) Proficiency Coach role is responsible for delivering coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented with the appropriate evidence reviewed. Proficiency Coaches are expected to effectively communicate with all levels within the organization.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

  • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

  • Participates in the case assignment process to distribute work across the investigative team

Skills:

  • Coaching

  • Fraud Management

  • Quality Assurance

  • Regulatory Compliance

  • Investigation Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Issue Management

  • Reporting

  • Written Communications

Required Qualifications

  • Financial crime compliance support experience a must

  • Previous proficiency coaching experience required

  • Demonstrated ability to accept and implement candid feedback and skillfully provide 360 degree coaching to all levels from associate to manager

  • Demonstrated strong leadership and coaching skills

  • Independent worker and self-motivated

  • Excellent organizational skills

  • Strong verbal and written communication skills

  • Demonstrated commitment to improving the team

  • Able to adapt to change and various working environments

  • Consistently shows pride in themselves and their work

  • Responsible and accountable for actions and results

  • Skilled at building relationships

  • Able to adhere to a hybrid work schedule [M & F are work from home days]

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

Desired Qualifications

  • Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

  • Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CT - Farmington - 70 Batterson Park Rd (CT2515)

Pay and benefits information

Pay range

$90,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Global Financial Crimes Executive - Global Payments - Bank of America
Posted: Sep 12, 2024 05:17
Seattle, WA

Job Description

Global Financial Crimes Executive - Global Payments

New York, New York;Charlotte, North Carolina; Seattle, Washington; San Francisco, California

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Global Financial Crime (-GFC-) Executive I contributes to the direction and drives the development of enterprise-wide money laundering, economic sanctions, and fraud compliance and operational risk practices consistent with applicable laws, rules, regulations and regulatory guidance. The GFC Executive I serves as a trusted advisor to the Chief Compliance and Operational Risk (-C&OR-) Officers of the Front Line Units (-FLU-) and Control Functions (-CF-) for the company and to the leaders of the FLUs and CFs directly.

This role is responsible for executing the Company's Global Financial Crimes Program related to Global Payments and requires a strong risk management discipline and experience with operational risk processes. This role will lead a team responsible for identifying and assessing inherent financial crimes risk and controls associated with Global Payments, Money services businesses/Fintech and Correspondent Banking. This role is responsible for advising the front line units (FLUs) on Bank Secrecy Act/Anti-Money Laundering laws, rules and regulations and the Global Financial Crimes Policy and Standards. This individual will be responsible for leading a team accountable for identifying, escalating and mitigating financial crimes compliance and operational risk. This individual will be responsible for evaluating and communicating the effectiveness of FLU controls and be able to drive the consistent improvement and strengthening of these controls to improve upon the Company's ability to detect and prevent unusual or suspicious activity.

Responsibilities

  • Leading discussions with the Global Payments Services Front Line Unit (FLU), Global Banking FLUs, Global Compliance & Operational Risk (GCOR) and Global Financial Crimes (GFC) partners to analyze business processes, internal controls, client behavior and transaction trends.

  • Contributing to the creation and implementation of GFC Coverage Plan which defines the scope of coverage for Global Payments Services and Global Banking FLUs - U.S and International.

  • Establishing the strategic direction for monitoring and reporting on GFC, FLU and Enterprise risk tolerance metrics that are reflective of key risks within the areas of coverage and escalating financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees.

  • Engaging with the Financial Crimes Analytics Team the Financial Intelligence Unit to drive thematic reviews of key risks associated with high risk products, payment channels, and clients and to ensure effective GFC automated detection monitoring

  • Directing the completion compliance activities such as: designing monitoring and testing routines and reporting to identify potential AML risks and/or control weaknesses; conducting targeted risk assessments, threat assessments and process understandings to identify new or emerging financial crimes risks; and identifying, aggregating, reporting, escalating, inspecting and challenging the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes.

  • Guiding FLUs on potential financial crimes impacts in the client selection and product expansion processes.

  • Participating in Regulatory Meetings and Exams to provide Risk Manager perspective on critical issues and engaging directly with Audit to provide advice and guidance on FLU Audits and respond to all Audit requests and inquiries.

  • Participating in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks.

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company D&I goals.

  • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.

  • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.

  • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.

  • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.

  • Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.

  • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.

  • Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage.

Required Qualifications

  • 8+ years of executive level experience in AML/Sanctions compliance or equivalent

  • Experience in payments and payments-adjacent funds flows (e.g., fiat-to-crypto) and ideally providing this expertise to individualized scenarios and client types across the globe

  • Experience with U.S., and ideally also with international, sanctions interpretation, due diligence, alert review, issue management, and regulatory engagement

  • Executive level and Board level communication experience

  • Experience interacting and problem solving effectively with business executives, counsel, and industry groups

  • Experience leading teams and initiatives

  • A self-motivated worker who is comfortable and effective providing guidance to junior teammates

  • Strong personal drive, attention to detail, individual initiative, a sense of urgency and responsiveness, with a desire to grow, learn, and take on increasing levels of responsibility

  • Ability to successfully communicate to influence management and lead change on both strategic and tactical initiatives.

Skills:

  • Change Management

  • Decision Making

  • External Resource Management

  • Regulatory Compliance

  • Strategy Planning and Development

  • Issue Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Talent Development

  • Written Communications

  • Coaching

  • Fraud Management

  • Inclusive Leadership

  • Investigation Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - San Francisco - 315 Montgomery St - 315 Montgomery (CA5704), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100), US - WA - Seattle - 401 Union St - Rainier Square (WA1510)

Pay and benefits information

Pay range

$175,000.00 - $300,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Process Design Consultant II - Bank of America
Posted: Sep 12, 2024 05:17
Seattle, WA

Job Description

Process Design Consultant II

Charlotte, North Carolina;New York, New York; Seattle, Washington; San Francisco, California; Plano, Texas; Boston, Massachusetts; Chicago, Illinois; Tampa, Florida; Phoenix, Arizona; Saint Louis, Missouri

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.

Become a member of the team transforming the way Bank of America delivers commercial credit. This role is part of the Enterprise Credit Analytics and Transformation Strategy (ECATS) team with a focus on designing credit processes and platforms to enable onboarding to target state platforms and tools. The Process Design Consultant partners with business subject matter experts, Product Owners/Managers, Change Management, and Technology to perform current state assessments, business requirements gathering, and target state design.

Responsibilities:

- Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability

- Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities

- Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions

- Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design-oriented solutions with clearly defined business case benefits

- Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts

Skills:

- Reporting

- Continuous Improvement

- Process Design

- Process Simplification

- Change Management

- Program Management

- Process Performance Measurement

- Business Process Analysis

- Critical Thinking

- Strategic Thinking

- Scenario Planning and Analysis

- Process Effectiveness

- Conflict Management

- Decision Making

Required Qualifications:

- 5+ years of experience in Financial Services Industry

- Experience in a Credit, Credit Operations, Transformation / Strategy, or Process Design role

- Interest in learning new platforms and technologies

Desired Qualifications:

- Proficient in Excel, PowerPoint, and Visio

- Familiarity with Agile software development process

- 10+ years experience in Financial Services Industry

- Understanding of Commercial Credit platforms and processes

- Experience leading Transformation / Change initiatives and influencing stakeholders

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100), US - WA - Seattle - 401 Union St - Rainier Square (WA1510)

Pay and benefits information

Pay range

$125,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Platform Manager - Bank of America
Posted: Sep 12, 2024 05:17
Seattle, WA

Job Description

Platform Manager

Charlotte, North Carolina;New York, New York; Seattle, Washington; San Francisco, California; Plano, Texas; Boston, Massachusetts; Chicago, Illinois; Tampa, Florida; Phoenix, Arizona; Saint Louis, Missouri

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for developing and implementing business strategies by managing platform development initiatives from idea creation through deployment. Key responsibilities include identifying customer needs, working with Technology on design options, and validating concepts. Job expectations include developing business cases, partnering with Technology and key operational stakeholders to conduct analyses, and writing business and functional requirements documentation.

The Platform Manager will play a critical role in developing, implementing & delivering enhancements to core underwriting applications including CreditCenter, Workplace, CreditToolkit, and other supported platforms. Focusing on one application, the Platform Manager will work closely with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance, Risk, and external suppliers/vendors. Day-to-day responsibilities include maintaining subject matter expertise for platform functionality geared around enhancing user experience, user adoption, or platform issues identified by client service/support organizations.

Responsibilities:

- Defines the strategic vision for key user experience functionalities, identifying administrative modifications and opportunities to streamline data entry processes

- Drives innovation and improves platforms used by bank employees and support organizations to maximize system stability, while minimizing user disruption

- Interacts with key program stakeholders such as platform and process design teams to facilitate solutions and remedies to any risks/issues identified during platform deployment

- Leads the end-to-end requirement gathering and release execution process from an operational validation perspective with Technology partners

- Manages User Acceptance Testing execution and documents evidence of success prior to release

- Partners with Technology to plan, implement, and deploy business strategies, while prioritizing the bank's long and short-term goals

- Become a subject matter expert in aligned platform across multiple applicable businesses (Centers, Regions, CRE, Small Business, etc.) and functions (CO/UW/LO, Analyst, CCS/WCA/CSA, Operations).

- Leverage knowledge of underwriting, monitoring, and/or fulfillment processes to design technical solutions to solve business problems.

- Candidate will either have or gain proficiency within the CreditCenter, Workplace, CreditToolkit, GUS/GMS or similarly supported application.

- Leverage executive presence skills to influence senior business stakeholders and program leadership on roadmap prioritization decisions.

Skills:

- Production Support

- Technical Troubleshooting

- Process Effectiveness

- Influence

- Problem Solving

- Agile Practices

- Release Management

- Attention to Detail

- Planning

- Prioritization

- Usability Testing

- Adaptability

- Change Management

- Critical Thinking

- Research

- Self-starter

Required Qualifications:

- 5+ years of experience in Credit (Credit Officer, Underwriter, Analyst, Operations, Business Support, Strategy, technology, etc.)

- Problem solver; ability to think critically and offer creative solutions

- Highly organized

- Ability to create and maintain partnerships with senior stakeholders

- Strong attention to detail and a willingness to learn technical specs

- Self-starter who is comfortable operating independently in an ambiguous environment

- Strong written and oral communications skills. Ability to communicate vertically and horizontally and to distill complex subject matter into concise summaries and recommendations

- Executive presence required

Desired Qualifications:

- 10+ years' experience in Credit (Credit Officer, UW, Analyst, Admin, Ops, Business Support, Strategy, etc.)

- Experience with managing "need to know" principles and/or the security model of an application

- Proficiency with one or more existing Enterprise Credit applications (e.g. CreditCenter, Workplace, GUS) preferred

- Experience with project based work and/or delivering projects using the Agile methodology

- Intellectually curious and strong desire to continually learn

- Driven to understand the "why" behind a current practice or business problem

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100), US - WA - Seattle - 401 Union St - Rainier Square (WA1510)

Pay and benefits information

Pay range

$125,000.00 - $175,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Financial Solutions Advisor - Consumer Investments - Ocala-West FL Market - Bank of America
Posted: Sep 12, 2024 05:17
Ocala, FL

Job Description

Financial Solutions Advisor - Consumer Investments - Ocala-West FL Market

Clermont, Florida;Apopka, Florida; Ocala, Florida; Lady Lake, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

- Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions

- Recommends banking and investments strategies that align with client financial goals and needs

- Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds

- Mitigates and controls risk as part of daily activities

- Identifies and engages potential new clients through referrals or financial center clientele

- Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended

Required Qualifications:

- Currently holds Series 7 & 66 (63 & 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days.

- Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.

- Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded.

- Sets and accomplishes goals, achieving whatever you put your mind to.

- Builds and nurtures strong relationships.

- Collaborates effectively with others to get things done.

- Communicates effectively and confidently and is comfortable engaging all clients.

- Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.

- Likes to learn, adapts to new information and seeks the right solutions for clients.

- Efficiently manages your time and capacity.

- Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients.

Desired Qualifications:

- Strong computer skills with an ability to multitask in a demanding environment.

- At least three years' experience working in the financial service industry and/or a sales environment where goals were met or exceeded.

- Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC).

- Obtained your insurance licenses.

Skills:

- Advisory

- Account Management

- Client Experience Branding

- Customer and Client Focus

- Oral Communications

- Issue Management

- Client Solutions Advisory

- Pipeline Management

- Active Listening

- Attention to Detail

- Risk Management

- Policies, Procedures, and Guidelines

- Client Management

- Causation Analysis

- Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Merrill Financial Solutions Advisor - Mountain Plains Market - Bank of America
Posted: Sep 12, 2024 05:17
Omaha, NE

Job Description

Merrill Financial Solutions Advisor - Mountain Plains Market

Colorado Springs, Colorado;Fort Collins, Colorado; Grand Junction, Colorado; Omaha, Nebraska; Boulder, Colorado

Job Description:

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.

Job Description:

This job is responsible for working with high-net worth clients with annual revenues of $100k-$5mm, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. Key responsibilities include leveraging technology to achieve business growth goals, profiling activities to determine a client's investor profile and financial resource objectives, building a sustainable book of business, and providing opportunities for advisors to pursue a career within the bank. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

  • Provides tailored and personalized advice to clients through reviews and presentations, including assessing financial goals and recommending investment advisory strategies

  • Communicates solutions to clients that are best suited for their financial needs, such as core Banking, and Investment and Life PriorityTM solutions

  • Partners with Financial Advisor teams to build their network by sharing relevant market developments and discussing new products (as appropriate) in an effort to promote portfolio growth

  • Understands and accesses the full breadth of resources across the bank to benefit clients or prospects

  • Develops and grows a book of business to meet and exceed pre-defined financial targets to measure their ability to progress to the next phase as an advisor

  • Prioritizes client requests and makes introductions to appropriate internal service providers based on client needs and asset thresholds

The Advisor Development Program (ADP) Journey:

During this stage of your journey, the Merrill Financial Solutions Advisor (MFSA) will help provide you with the necessary training and guidance through a defined path to become a successful and independent financial advisor. You will have the opportunity to work with both affluent and high net worth clients, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. In this role you will develop the relationship management skills necessary to operate in an Elite Growth Practice (EGP). From marketing yourself to managing your own practice, we'll prepare you with everything you need as you develop within your role. The MFSA role provides experienced advisors the opportunity to pursue a career within Merrill Wealth Management. Once you have honed your skills and demonstrated success as a MFSA, you typically will progress into the next stage of training. Located in a Merrill branch.

We'll help you:

  • Get training and one-on-one mentorship from managers who are invested in your success. You'll enroll in our Academy to develop as an advisor; the potential for growth is yours!

  • Build connections to grow your network and business. Starting at a Merrill branch, you'll interact with Merrill financial advisors, institutional retirement participants and higher net worth clients.

  • Deliver advice through client reviews/presentations with confidence, including reviews of financial goals, and recommend investment advisory strategies to help clients achieve their financial goals.

  • Learn about the full suite of financial solutions. Connect clients to solutions that are in their best interest, such as core Banking, Investment & Life PriorityTM solutions, through Bank of America and Merrill to meet their financial needs.

As a Merrill FSA, you can look forward to:

  • A strong referral network from across the business to increase opportunities for affluent and high net worth client acquisition and provide access to partners who are specialists in their field.

  • Marketing strategies to reach wider audiences with greater appeal.

  • Ongoing professional development to deepen your skills and optimize your practice as the industry evolves.

  • Potential Opportunities for professional growth.

  • Leadership opportunities, including leading client and conference seminars

We're a culture that:

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

  • Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.

  • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.

  • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs.

  • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.

Required Qualifications:

  • Currently holds Series 7 & 66 (63 & 65 in lieu of 66) licenses

  • Two years' experience working in the financial service industry and/or a sales environment where goals were met or exceeded

  • Minimum of one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services

  • Self-starter who efficiently manages time and capacity

  • Sets and accomplishes goals, achieving whatever you put your mind to

  • Builds and nurtures strong relationships

  • Collaborates effectively with others to get things done

  • Communicates effectively and confidently and is comfortable engaging all clients

  • Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment

  • Likes to learn, adapts to new information and seeks the right solutions for clients

  • Thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients

Desired Qualifications:

  • Proven ability to partner and promote lead generation

  • Experience balancing investment management, sales activities, and new client development

  • Strong computer skills and the ability to multitask in a demanding environment

  • Bachelor's degree, preferably in business-related field

  • Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC)

  • Obtained insurance licenses

Skills:

  • Account Management

  • Client Investments Management

  • Client Management

  • Client Solutions Advisory

  • Relationship Building

  • Advisory

  • Business Development

  • Fraud Management

  • Pipeline Management

  • Portfolio Management

  • Client Experience Branding

  • Issue Management

  • Prospecting

  • Referral Identification

  • Sales Performance Management

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Boulder - 921 WALNUT ST (CO9921), US - CO - Colorado Springs - 90 S CASCADE AVE - PALMER CENTER (CO9090), US - CO - Fort Collins - 2950 E Harmony Rd (CO9560), US - CO - Grand Junction - 123 N 7TH ST (CO9123)

Pay and benefits information

Pay range

$75,000.00 - $85,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Formulaic incentive eligible

This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee's performance against defined metrics.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Bank of America
Posted: Sep 12, 2024 05:17
Kennesaw, GA

Job Description

Consumer Product Strategy Analyst III

Newark, Delaware;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Alert Prioritization Analytics team within the Client Protection Organization is looking for experienced analytical professionals to join our growing team. We are focused on driving operational and process efficiency to protect the accounts of our clients and minimize both client disruption and fraud loss. Analysts will have the opportunity to gain exposure to just about all products across Consumer and Small Business, including application fraud, digital money movement like Zelle, account take over, credit and debit cards.

We are tasked with developing mitigation strategy and tactics spanning first party fraud, third party fraud and scams. Implementation opportunities will span fraud rule changes, policy modifications, queue sequencing optimization and issuance of digital client communication through text, email and push channels. We are looking for smart, energetic candidates with strong technical backgrounds, a great sense of urgency and an excellent approach to teamwork. We do not require you to have a background in fraud, and while this is advantageous, we can teach you what you need to know as long as you have the right technical skills.

You will be responsible for performing more complex analysis and modeling for multiple products with the goal of maximizing client experience while minimizing risk and operating expenses. Focus areas will be:

  • Developing complex, repeatable queries to extract data and uses multiple databases to acquire statistical and financial data.

  • Develop insightful portfolio monitoring to track both fraud attack risks and performance changes due to strategic implementations.

  • Assess fraud performance tradeoffs through the modification of fraud alert volume review sequencing and policy changes.

  • Utilize portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results.

  • Build relationships and drive business initiatives across various Client Protection strategies, policy, operations and technology areas. Participates in the rollout of machine learning/AI tools developed to improve performance and monitoring of our operational and strategy performance.

  • Drive and support funded technology projects across applicable LOBs, including new product launches, client contact capability enhancements and machine learning based insights.

  • Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.

  • Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape.

Responsibilities:

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Required Qualifications:

- 2+ years of risk analysis, strategy development, or related experience

- Basic understanding of 1st and 3rd party fraud, scams and/or mules

- 2+ years of SQL/SAS Coding knowledge and/or experience

- Proven ability to make data-based decisions to drive business results

- Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

- Strong written and oral communication skills

- Ability to manage multiple projects in a complex and rapidly-changing environment

- Ability to work independently as well as part of a team

- Excellent time management skills

- Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

- 2+ years of risk analysis, strategy development, or related experience

- 2+ years of SQL/SAS Coding experience

- 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

- Proven track record of building and deploying Fraud process and control changes

- Advanced Excel capability

- Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

- Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Cons Prod Strategy Mgr II - Digital Policy Lead - Bank of America
Posted: Sep 12, 2024 05:17
Kennesaw, GA

Job Description

Cons Prod Strategy Mgr II - Digital Policy Lead

Phoenix, Arizona;Plano, Texas; Richmond, Virginia; Newark, Delaware; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Summary:

This job is responsible for leading a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching employees, and partnering across technology, product, and risk leadership to drive performance.

Client Protection is looking for an experienced Fraud Prevention and Detection leader to manage the Digital Fraud Policy team. In this role, you will be responsible for the execution of fraud prevention and detection policies to defend the bank, and our clients, against fraud and scams. You will leverage your advanced understanding of Fraud and your advanced intrapersonal skills to work across multiple lines of business and partner with key stakeholders such as product, technology, operations, vendors, legal, and compliance to understand the business direction, overlay with current fraud environment and recommend solutions to prevent financial losses from fraud. Shared responsibility with strategy for the overall fraud loss line.

Responsibilities:

  • Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance

  • Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for the business unit

  • Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

  • Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work

  • Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions

  • Lead, and develop, a team of Digital Fraud Policy strategists in the identification, investigation, and mitigation of fraud activity.

  • Identify trends/patterns in fraud activity and suggest rule/policy changes to mitigate fraud losses.

  • Leverage expert business/analytical knowledge to identify process/strategy deficiencies and provide recommendations for process improvement.

  • Monitor operational metrics and provide insight to management on business performance and make logical recommendations for improvements.

  • Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.

  • Consult with internal partners on best practices, processes, and procedures to prevent financial losses from fraud.

  • May collaborate with outside Counsel and Litigation partners to develop strategy on litigated matters.

  • Routinely investigate and provide guidance to internal partners on escalations and complex issues.

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.

  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

  • 8+ years of experience in risk management, fraud prevention/detection/investigation experience in the financial services industry.

  • Prior experience leading strategy or initiative development in a digital context (product development, etc.)

  • Knowledge and understanding of fraud investigations, network rules, and working knowledge of REG E, REG O, and REG Z.

  • Proven ability to rapidly absorb and synthesize data to form an accurate understanding of issues and the ability to develop both tactical and strategic recommendations close the gap and prevent recurrence.

  • Excellent verbal, written, and interpersonal communication skills.

  • Ability to work in a fast-paced, dynamic environment is critical.

  • Must have exceptional organizational, project management, and influencing skills.

  • Must have leadership and management skills, including development of teams andindividuals.

Desired Qualifications:

  • Experience developing fraud related reporting and can interpret existing reports to maintain fraud losses and identify variance from historical norms to target ongoing or future attacks.

  • Outstanding critical thinking, and analytical skills and a basic understanding of statistics.

Skills:

  • Analytical Thinking

  • Business Analytics

  • Data Mining

  • Fraud Management

  • Business Process Analysis

  • Critical Thinking

  • Influence

  • Relationship Building

  • Strategy Planning and Development

  • Business Case Analysis

  • Issue Management

  • Leadership Development

  • Process Performance Measurement

  • Recruiting

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Fraud Payment Card Strategies - Bank of America
Posted: Sep 12, 2024 05:17
Kennesaw, GA

Job Description

Consumer Product Strategy Analyst III - Fraud Payment Card Strategies

Phoenix, Arizona;Belfast, Maine; Plano, Texas; Richmond, Virginia; Newark, Delaware; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Responsibilities:

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • Risk analysis, strategy development, or related experience

  • Basic understanding of 1st and 3rd party fraud, scams and/or mules

  • SQL/SAS Coding knowledge and/or experience

  • Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization

  • Strong written and oral communication skills

  • Ability to manage multiple projects in a complex and rapidly-changing environment

  • Ability to work independently as well as part of a team

  • Excellent time management skills.

  • Intellectually curious and willing to dive into complete issues\problems and solve

Desired Qualifications:

  • 3+ years of risk analysis, strategy development, or related experience.

  • 3+ years of SQL/SAS Coding experience.

  • 2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)

  • Proven track record of building and deploying Fraud process and control changes

  • Advanced Excel capability

  • Bachelor's degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research

  • Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred.

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Cyber Threat Intelligence Technical Analyst - Bank of America
Posted: Sep 12, 2024 05:17
Denver, CO

Job Description

Cyber Threat Intelligence Technical Analyst

Chicago, Illinois;Washington, District of Columbia; Denver, Colorado

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Our Cyber Threat Hunting, Intelligence & Defense team within Bank of America's Cyber Security Defense function works to continuously strengthen the bank's cyber security posture through research, intelligence, threat simulations, threat hunting, and offensive security engagements. This team works with partners throughout public and private sectors to both discover threats to help secure critical infrastructure around the world that interacts with millions of customers.

Role Responsibilities:

The position of Cyber Threat Intelligence Technical Analyst is responsible for collecting, analyzing, and actioning cyber threat intelligence to defend the Bank. The Cyber Threat Intelligence Technical Analyst also will be tasked with and collaborating with defensive control owners, threat research, and incident response to track and defend against emerging threat tactics, techniques, and procedures. The Cyber Threat Intelligence Technical Analyst requires strategic thinking with a strong background in cyber security, threat intelligence, and leadership.

The role will work with all Cyber Defense operational and technical teams within Global Information Security (GIS) to gain insight into critical security controls and architectural specifics to develop adequately track, analyze, and defend against cyber threat actors. This role will be a thought leader in the design of cutting-edge detective, preventative, and proactive controls.

Required Skills:

  • 5+ years of experience in Cyber Threat Intelligence

  • Experience collecting, analyzing, and actioning Threat Intelligence

  • Must demonstrate extensive knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups, and both state and non-state sponsored threat actors

  • Ability to apply Cyber Threat Intelligence through enrichment, correlation, and attribution

  • Ability to provide expert guidance on threat trends, analysis methods, and defensive strategies to senior management and key stakeholders

  • Strong experience with offensive security tactics, techniques, and procedures (DDoS, Malware, Phishing, Vulnerabilities, etc.)

  • Strong technical experience performing OSINT investigations

  • Must demonstrate knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups, and both state and non-state sponsored threat actors

  • Technical experience with Threat Intelligence tools such as Passive DNS, Network Flow Analysis, Maltego, Virus Total, URLScan, etc.

  • Ability to analyze threats and distill common Indicators of Attack and Indicators of Compromise

  • Technical experience with defensive tools for actioning threat intelligence including tools like SIEM/Splunk, EDR, Big Data Platforms, etc.

  • Deep experience working with industry-wide frameworks and standards like MITRE ATT&CK

  • Ability to navigate and work effectively across a complex, geographically dispersed organization

  • Experience with threat intelligence vendors and platforms

  • Previous experience performing threat intelligence and incident response on major security incidents

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

This job is responsible for assessing the bank's technologies, applications, and overall security controls to identify potential risks and vulnerabilities that may impact Bank of America's information security. Key responsibilities include developing a better understanding of Bank of America's Global Information Security policy and relevant cyber security threats to complete security assessments. Job expectations include developing technical subject matter expertise to support partners, and adapting testing methods to emerging cyber security regulations and evolving threats.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$95,000.00 - $143,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategic Analyst III - Fraud Data Science - Bank of America
Posted: Sep 12, 2024 05:17
Kennesaw, GA

Job Description

Consumer Product Strategic Analyst III - Fraud Data Science

Fort Worth, Texas;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Farmington Hills, Michigan; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysistoidentify fraud networks using graph analytics.

This role is focusedminimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Fraud is an ever-changing landscape, where determined adversaries constantly attempt to gain access to customer accounts. We are looking for an energetic, inquisitive and talented data scientist to join our team to help stop financial crime. In this role, you will be expected to work with our lead data scientist and the team executive as well as our internal strategy, technology, product, and policy partners to deploy advanced analytical solutions with the goal of reducing fraud losses, lowering false positive impacts, improving client experience, and ensuring the Bank minimizes its total cost of fraud.

Some tasks that this role may be responsible for include (but are not limited to):

  • Link Analysis/Graph analytics to find and mitigate deeply connected fraud networks and detect new accounts being added to these networks

  • Presentation of work to all levels of the organization including senior leadership

Responsibilities:

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

This position is not eligible for sponsorship.

Required Qualifications:

  • 4 years of experience in data and analytics

  • Must be proficient with SQL and one of SAS, Python or Java

  • Critical problem solving skills including selection of data and deployment of solutions

  • Proven ability to manage projects, exercise thought leadership and work with limited direction on complex problems to achieve project goals while also working as part o a broader team

  • Excellent communication and influencing skills

  • Thrives in fast-paced and highly dynamic environment

  • Intellectual curiosity and strong urge to figure out the -whys- of a problem and come up with creative solutions

Desired Qualifications:

  • Advanced Quantitative degree (Masters or PhD)

  • 4+ years of experience; work in financial services is very helpful, with preference to fraud, credit, cyber security or other heavily quantitative areas

  • Proficient with H2O or similar advanced analytical tool

  • Strong knowledge of graph databases such as Neo4j or Tigergraph

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Cyber Threat Intelligence Senior Analyst - Bank of America
Posted: Sep 12, 2024 05:17
Denver, CO

Job Description

Cyber Threat Intelligence Senior Analyst

Washington, District of Columbia;Chicago, Illinois; Denver, Colorado

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

The Cyber Threat Intelligence team works with partners, both internal and external, in order to reduce risk to the Bank and to the financial sector at large. The team provides timely situational awareness, conducts deep analysis of threats and translates indicators of threat into actionable information to reduce impact to the bank. Stakeholders include cyber-security response teams, internal lines of business, senior leadership and external organizations such as law enforcement, industry peers and intelligence sharing partners.

The Cyber Threat Intelligence Senior Analyst is responsible for conducting in-depth research, documentation, and intelligence analysis of key cyber threats to develop a comprehensive picture of the cyber threat landscape. This includes research via the use of various sources; development of historical, trend, and link analysis; and written and oral reporting to provide actionable intelligence. The analyst will also work to proactively research new threats and establish trends and patterns among existing attacks to help predict future risks.

Responsibilities include, but are not limited to:

- Working in a tactical/strategic role cultivating intelligence sources, analyzing information, creating intelligence, and hunting for exposures or related incidents

- Researching current and emerging threats, malware analysis, campaign assessment, data collection and analysis

- Researching threat actors and cultivating and assessing new sources of threat information and intelligence

- Collecting, assessing, and cataloguing threat indicators and responsibility for adding context to threat indicators to convey urgency, severity, and credibility

- Risk management

- Maintaining knowledge of threat landscape by monitoring OSINT and related sources

- Tracking cyber threat actors and their infrastructure with a view to disrupting their activity

- Collaborating with appropriate business partners and lines of business to analyze threats

- Escalating issues to management in a timely manner with appropriate information regarding risk and impact

- Exercising independent judgment in methods, techniques and evaluation criteria for obtaining results

- Participating in technical bridge lines to facilitate the identification, mitigation and containment of cyber-security incidents

- Drafting well-written analytical assessments and providing briefings to response teams, enterprise counterparts, and senior leadership on key issues

- Mentoring and developing other analysts on the team

Required Skills:

- Minimum of 10 years of InfoSec experience tracking and reporting on cyber threats

- Experience as an intelligence analyst, and/or malware analyst is necessary

- Technical or information security certifications are also strong plus

- Excellent organizational and analytical skills

- Ability to communicate (verbal and written) with executives and stakeholders in non-technical terms while accurately encompassing risk, impact, likelihood, containment and remediation activities, and threat actor techniques, tactics and procedures

- Excellent written and verbal communication skills

- Ability to juggle multiple work efforts in a fast-paced environment and to be able to quickly change direction as needed

- Strong influencing skills

- Ability to prioritize conflicting tasks

- Proven experience with Information Security related activities

- Experience in an operations focused information security role

- Experience conducting analysis/investigation and containment of potential data breaches or cyber security incidents

- Familiarity with security vulnerabilities, exploits, malware and digital forensics

- Familiarity with network security vulnerabilities, exploits and attacks

- Familiarity with most operating systems, particularly UNIX and Windows

- Ability to work in a strong team-oriented environment with a sense of urgency and resilience whilst able to work independently

- Ability to work effectively with technical and non-technical business owners

- The candidate should exhibit a firm understanding of the cyber threat landscape.

- The candidate should be knowledgeable of emerging technologies and trends and should be able to identify strategic trends that may impact the bank based on data from a wide variety of sources.

- This person must have an inquisitive mindset and be able to translate raw data into actionable intelligence.

Desired Skills

- Bachelor's or higher degree desired.

- Advanced degree in International Affairs or similar field a strong plus.

- Technical or information security certifications are also a strong plus.

- Foreign language fluency (Russian/Arabic/Farsi/Chinese/Korean) desired.

- Experience reporting on the cybercriminal threat

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 1144 15th St (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$142,800.00 - $193,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail

Consumer Product Strategy Analyst III - Digital Fraud Strategies Analyst - Bank of America
Posted: Sep 12, 2024 05:17
Kennesaw, GA

Job Description

Consumer Product Strategy Analyst III - Digital Fraud Strategies Analyst

Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Responsibilities:

  • Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

  • Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

  • Leads coordination of the production of product performance reports and updates for senior management

LOB Job Description:

As a Client Protection Fraud Strategy Analyst, you will capitalize on your technical abilities and strategic thinking to solve business challenges and seek opportunities for improvement. The Digital Fraud team focuses on identifying criminals posing as customers who are intentionally trying to steal from the bank and deceive clients. You will join a team of fraud professionals who are dedicated to stopping criminals and protecting customers from both fraud, scams and money mule activity. In the role you will spend time analyzing difficult problems to effectively manage an evolving fraud attack environment. You will develop complex defenses designed to minimize the impact to good customers while maximizing fraud loss avoidance. You will work across multiple partner organizations and represent our team as a subject matter expert. We are looking for someone with strong communication skills, sound business judgement, and is results oriented with a track record of thriving in a fast paced entrepreneurial environment.

Responsible for performing more complex analysis and strategy development for multiple money movement products with the goal of maximizing profits and asset growth and minimizing risk and operating losses and/or other financial and marketing exposures. Other responsibilities include:

Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data.

Support biometrics capability enhancements and strategy design

Build and develop logic for strategy

Utilizes portfolio trends to propose strategy and policy changes within segmentation structure to produce optimal results.

Role would also include project scope leadership where candidate would be responsible for providing fraud requirements, testing, and development of strategies

Excels at risk/reward trade off.

Participates in the rollout of leading-edge machine learning technology

Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.

Required Qualifications:

3+ years of fraud experience and/or 2+ years of analytical experience (Payment card /Retail Bank background preferred)

Proficient in SAS/SQL and Excel

Strong quantitative, critical thinking, and analytical skills

Ability to communicate and interact with a high degree of professionalism with executive level personnel across the business

Ability to work independently as well as part of a virtual team

Innovative mindset with the ability to challenge the status quo

Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines

Desired Qualifications:

Bachelors degree in a quantitative discipline such as mathematics, statistics, operations research, finance, or business

Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes

Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.)

Proven strong analytical and communication skills

Skills:

  • Business Analytics

  • Business Intelligence

  • Data Quality Management

  • Fraud Management

  • Monitoring, Surveillance, and Testing

  • Collaboration

  • Data Visualization

  • Oral Communications

  • Problem Solving

  • Written Communications

  • Analytical Thinking

  • Critical Thinking

  • Data and Trend Analysis

  • Innovative Thinking

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.



Job Detail