Company Detail

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Clare Bridge Program Coordinators have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Job Summary

In alignment with Brookdale's Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.

Essential Functions

• Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting.

• Develops a monthly calendar, in partnership with residents, based on residents' shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled.

• Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale's mission, policies, procedures and dementia care standards as assigned by the Executive Director.

• Collaborates with community leadership educating & providing resources to families and associates regarding Alzheimer's disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer's & Dementia Care (UADC), as required by Brookdale.

• May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director.

• Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer's, family socials, educational and marketing events.

• Reports changes in residents' overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions.

• Oversees social media content to ensure alignment with Brookdale's culture, brand, and social media guidance and Brookdale standards.

• Plans and schedules programming events outside the community, which may include driving a community motor vehicle.

• Maintains and adheres to department monthly budget and expense control and may manage volunteer program.

• Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.

Qualifications

Education and ExperienceBachelor's Degree in therapeutic recreation, gerontology, education or related field preferred. Minimum two years of direct programming experience with older adults and persons with dementia preferred; or equivalent combination of education and experience.

Certifications, Licenses, and other Special RequirementsMust have a valid driver's license and a current 3-year driving abstract with no more than one moving violation as a condition of employment and may be required to obtain a commercial driver's license based on the needs of the community

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: Up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infections, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: occasionally

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Basic typing skills are essential along with basic knowledge of PC's and word processing software, preferably in the Microsoft Windows environment.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.94 - $18.68 / hour

Job LocationsUS-OK-Oklahoma City

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260152

Location : NameBrookdale Oklahoma City SW

Location : Address10001 South May

Location : LocationUS-OK-Oklahoma City

Job Code100220

Work LocationOn-Site

Hiring Range$14.94 - $18.68 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Resident Engagement Assistants have opportunities for advancement by exploring a new career in positions such as Resident Engagement Coordinators, Clare Bridge Program Coordinators and Resident Engagement Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).

• Assist the Engagement department as led by your Coordinator, Manager, or Director.

• Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.35 - $16.01 / hour

Job LocationsUS-AZ-Tucson

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Part-Time

ShiftAll Shifts

ID2024-260166

Location : NameBrookdale Santa Catalina

Location : Address7500 N Calle Sin Envidia

Location : LocationUS-AZ-Tucson

Job Code100290

Work LocationOn-Site

Hiring Range$14.35 - $16.01 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Under limited supervision, receives walk-in/call-in visitors and uses software systems to identify and contact leads provided by the Business Development Coordinator and current community residents. Effectively explains and demonstrates to prospective residents and their families the benefits of residing and receiving care at the community. Communicates sales and contractual information and closes contract sales to maintain and improve occupancy levels. Solicits assistance of community staff to promote and explain community services, practices, policies, pricing and other information necessary to close the sale.

• Routinely reviews software databases to identify and follow-up on leads from all sources. Calls a lead and obtains additional information on personal residential and care needs. Encourages prospective residents and families to make wait list deposits. Maintains long term contact with prospects to encourage continued familiarity. Encourages and promotes visits and tours of community(s). Meets established goals regarding contacts and tours to achieve desired sales goals. Enters updated prospective resident information and status of relationship into the lead management system.

• Maintains positive and understanding relationships with current residents and their family. Encourages their positive promotion of community to friends, acquaintances and family. Identifies religious, civic and social groups to which current residents belong to expand referral network. Cultivate leads with current residents through positive interaction and interest in activities and concerns. Follows-up with resident referrals as identified. Explains and promotes the Resident Referral Program to current residents.

• Assists in identifying innovative events and methods to increase visitation of targeted groups. Assists in planning, sponsoring, organizing, and executing special events to inform and attract referrals and prospects to visit community. Presents and demonstrates the value and benefits of the community for its residents as appropriate to stimulate interest and sales.

• Obtains and maintains knowledge of competitors. Communicates community features to best compete with competitor's strengths and weaknesses. May visit competitors' communities to understand how to best refer and market services and products.

• Conducts personal tours of communities for prospective residents and family. Schedules meetings with staff department heads as requested or as deemed necessary to effectively convince potential residents of abilities to meet their residential and care needs. Understands needs of potential residents to highlight community features that will satisfy them.

• Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective resident's choices. Explains the physical and financial assessment processes to prospects and coordinates required staff interviews and credit checks.

• Closes contractual arrangements. Communicates availability of units and status of waiting lists. Obtains necessary personal information and prepares standard, legal documents required for signature. Communicates pricing structures and service rates. Obtains signatures, required deposits and authorizations for move-ins.

• Requests assistance of marketing assistant when appropriate to coordinate needs relating to logistics of new resident moves including such things as transference of keys, furniture move-in coordination, unit preparation, new resident orientation and welcoming, etc. Maintains continued contact to reflect concern and interest for their continued wellbeing and satisfaction after relocation to the community.

• May provide input regarding the development of promotional brochures, videos and mailings as used in networking referrals and marketing to prospective residents.

• Prepares written reports and communicates status of current success in a clear and concise manner.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

#ZR-CT

Qualifications

Education and ExperienceA Bachelor's degree or equivalent in coursework and related experience is required. Minimum of five years of progressive experience in the real estate or health care field including experience in such areas as promotion, public relations, or admissions, including a minimum of two years with a proven sales or promotion track record. Prior experience selling or promoting senior residential and health care services is highly preferred.

Certifications, Licenses, and Other Special RequirementsReliable car transportation with insurance, plus a valid driver's license.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Has knowledge of residential, psychological, social and health care needs of seniors. Knowledge of competing organizations' strengths and weaknesses and ability to maintain this information to maximize sales and occupancy potential. Ability to assist with the development of marketing strategies to compete within the local market. Ability to successfully persuade potential residents and families to make deposits and ultimately move to community. Ability to relate positively with networking sources and provide solutions to perceived needs for their referrals. Ability to explain complex alternative contractual arrangements in a clear, concise and patient manner to prospective residents to best convey the benefits to be gained by their choice. Flexibility to adjust hours of work to the needs of potential residents and referral sources. Ability to develop work schedules, work independently and manage multiple projects simultaneously. Ability to handle multiple interruptions to schedules to meet the needs of potential residents and families. Knowledge of marketing software and the ability to accurately and efficiently maintain lists, reports etc. for effective follow-up use by self and others. Ability to effectively communicate promotional and sales needs and information to internal marketing and support staff. Willingness to follow up with potential referral sources and assist with specific leads as requested.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$22.00 - $28.75 / hour

Job LocationsUS-AZ-Phoenix

CategorySales & Marketing

Sub-CategoryGeneral Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-260042

Location : NameBrookdale Central Paradise Vly

Location : Address13240 N Tatum Blvd

Location : LocationUS-AZ-Phoenix

Job Code110040

Work LocationOn-Site

Hiring Range$22.00 - $28.75 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Responsible for the overall operation of the Assisted Living Program within the community. Directs and manages staff that is providing for the care and needs of the residents.

• Oversees the operations and directs the day-to-day functions of staff in accordance with current rules,regulations and guidelines that govern the community. Ensures that emotional, physical, psychological,and safety needs are met through all program services and activities.

• Ensures that staff complies with the written policies and procedures established by Brookdale and thecommunity.

• Manages labor costs, supplies and other line items in department budget.

• Meets with staff and support personnel to plan and schedule shifts, services, programs and activities.Writes and reviews resident assessments and care plans.

• Develops and/or monitors documentation systems to ensure that all regulatory timeframes for review ofassessments and service plans are met and that resident needs are met.

• Creates and maintains an atmosphere of warmth, personal interest and positive emphasis as well as a calmenvironment throughout the department.

• Oversees facility surveys (inspections) made by authorized government agencies.

• Completes accident and incident reports as necessary.

• Schedules and conducts new resident orientation.

• Assesses potential residents for assisted living level of care.

• Provides leadership to personnel assigned to department. Makes decisions regarding hiring, firing, anddisciplining staff. Conducts performance reviews.

• Coordinates, along with the Director of Resident Services, family/resident care conferences and serves as adirect liaison between residents, families, and staff.

• Makes periodic checks to ensure prescribed treatments are being properly administered.

• May assist with completing medical forms, reports, evaluations, studies, charting, etc., as necessary.

• Reviews medication cards for completeness and accuracy in the transcription of the physician's order andadherence to stop order policies.

• Works with Education Coordinator to schedule in-service training classes.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

Associate's or Bachelor's Degree Nursing or related field from an accredited college plus a minimum of two to three years of experience in an assisted living, long term care or hospital setting, including experience with the senior population; or equivalent education and experience. Minimum of one year supervisory/management experience, including hiring, coaching, performance management, daily operations, discipline, and counseling.

Certifications, Licenses, and Other Special Requirements

Must hold a valid Assisted Living Administrator's License in states where required.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. uses sound judgement and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills

Possesses extensive knowledge of distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Demonstrates computer proficiency, including Microsoft Office (Windows, Outlook, and Excel). Ability to handle multiple priorities. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Possess strong written and verbal skills for effective communication. Demonstrates good judgement, strong problem solving and decision making skills.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendorsOn-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$74,990 - $95,530 / year

Job LocationsUS-IL-Chicago

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-259784

Location : NameBrookdale Lake Shore Drive

Location : Address2960 N. Lake Shore Drive

Location : LocationUS-IL-Chicago

Job Code102600

Work LocationOn-Site

Hiring Range$74,990 - $95,530 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

About the Director of Nursing Position

As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care and services for our residents. You will proactively build relationships with residents, families, physicians and other healthcare providers for the coordination of exceptional personalized care. You will consistently collaborate with community leadership, mentor and engage your associates and build resident and family satisfaction.

Brookdale supports our Nurse Leaders through:

• Structured six-week orientation, a wealth of online resources, local nurse mentors and ongoing collaborative support.

• Tuition reimbursement to support your clinical expertise and leadership skills development.

• Network of almost 700 communities in 40 states to support you should relocation be in your future.

This is a great opportunity for a strong nurse leader looking to take the next step in their professional career or for an experienced Director of Nursing looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & Skills

• Education as required to obtain state nursing license and state nursing license (LPN/LVN or RN)

• Driver's license

• Minimum of 3 years relevant experience, and Clinical leadership experience preferred.

• Strong working knowledge of technology, proficiency in Microsoft office suite and electronic documentation.

  Top Perks & Benefits We believe in order to best serve our residents, we need to first serve our associates. We offer a full suite of health insurance, life insurance and retirement plans with company match. Additional benefits offered include, but are not limited to:

• Generous Paid Time Off (PTO)

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive-based position, which may include bonuses, incentive or commission plans.Visitcareers.brookdale.com (https://careers.brookdale.com/en.html) to learn more about Brookdale's culture, see our full list of benefits and find other available job opportunities.

Enriching lives...Together.At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Manages the day-to-day clinical services of a more complex community to ensure residents' healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents' healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Salary Range Information

$71,840.00 - $91,510.00 / year

Job LocationsUS-OH-Akron

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-259670

Location : NameBrookdale Montrose

Location : Address100 Brookmont Road

Location : LocationUS-OH-Akron

Job Code107905

Work LocationOn-Site

Hiring Range$71,840.00 - $91,510.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Sales Specialist role supporting occupancy growth in Brookdale Assisted Living and Memory Care communities throughout North Richland Hills and surrounding markets including Arlington and Fort Worth. Our senior living communitites are upscale, beautiful and you'll work with a collaborative and creative district team.

Bring your prior Sales experience in Senior Living including Independent Living, Assisted Living and Memory Care to Brookdale!

Our professional Sales leaders receive:

• Competitive Base Pay (bi-weekly)

• Commission 7% of sale (Monthly)

• High Occupancy/ADC Bonuses (Monthly/Quarterly/Annually)

• President's Club for top performance (Quarterly)

• Chairman's Club for top performance (Annually)

• Chairman's Club Elite for top performance (Annually)

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities experiencing non-exempt sales associate vacancies. Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales. Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture. Employs unique insights gained within one community's opportunities to optimize sales in the next community assignment. This position will travel to communities within a specified geographic area. Assignments will vary in length and may change with little notice.

• Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high-quality daily phone and in-person sales calls that convert to move-ins.

• Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry and periodic database cleanup.

• Communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions. Attends daily stand-up.

• Maintains current working knowledge of relevant competition in markets where assigned.

• Provides accurate and timely move-in forecasts as requested.

• Communicates incoming residents' needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in.

• Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

Bachelor's degree in marketing, business, or related field and one to two years of experience. Additional years of related work experience may be substituted for the education requirement on a year-for-year basis up to four years.

Certifications, Licenses, and Other Special Requirements

Works on short-term strategic assignments within specified geographic area. Requires a valid driver's license and frequent car and/or air travel as needed.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers, and related software. Ability to effectively manage time, tasks, and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers' expectations, needs, and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness, and maturity. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Requires Travel: Frequently

  Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-TX-Richland Hills | US-TX-Arlington

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260121

Location : NameRichland Hills, TX

Location : LocationUS-TX-Richland Hills

Job Code110082

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Excellent, Supportive Team!

Come Grow Your Career With Us

Beautiful Senior Living Community

Make Lives Better Including Your Own

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

• Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.

• Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.

• Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.

• Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.

• Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines .

• Shares on call duties as required.

• Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.

• LPN or LVN license.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$32.78 - $50.73 / hour

Job LocationsUS-WA-Poulsbo

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260106

Location : NameBrookdale Montclair Poulsbo

Location : Address1250 Ne Lincoln Rd

Location : LocationUS-WA-Poulsbo

Job Code107880

Work LocationOn-Site

Hiring Range$32.78 - $50.73 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Brookdale Orland Park, a beautiful 104 apartment Assisted Living & Memory Care community is seeking a Sales & Marketing Director to join our leadership team.

The Sales & Marketing Director position offers a competitive base salary plus commission, with additional earning opportunity through our President's Club!

We are looking for a sales and marketing professional with a proven track record of generating and closing qualified leads. As our Sales & Marketing Director, you will partner with the Executive Director and District Director of Sales to improve occupancy at our independent living & assisted living community. We will provide you with the training and support to develop referral sources and bring in new residents. In this role, you will supervise two sales associates.

Are you Commission Driven? Receive commission for each move-in! You will receive a % of the revenue you produce!

Brookdale is a Great Place to Be

• Our community thrives off of our family like atmosphere. Everyone is family here and that sets us apart from others in our area. You won't find a better to place to work that works together as 1 team to ensure our residents are our top priority.

• Our residents are very active, our employees are wonderful, always smiling & we offer a warm, caring environment.

  You Are A Perfect Fit For This Position If:

• You have a passion for working with seniors

• You have a passion for driving sales

• You are a team player

• You have compassion, empathy, respect & integrity

• You enjoy leading a sales team

  Required skills and qualifications: * Must have at least 5yrs sales management experience, managing, supervising & leading a sales team; strong leadership & communication skills

  • Experience in senior living, hospitality, healthcare a plus!

  • Proven track record of generating and closing a high percentage of qualified leads

  • Ability to effectively listen and communicate both verbally and in writing

  • Must be self-directed, able to prioritize tasks as well as have the ability to accept directives

  • Team player with industry knowledge and the ability to connect with families

  • Ability to build effective relationships with local business partners

  • Solid business development & event planning skills

  Make Lives Better Including Your Own.

  If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

  Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans.

• Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community.

• Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires.

• Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.

• Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts.

• Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.

• Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events.

• Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale's Creative Services group.

• Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management.

• Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness.

• Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

#ZR-CT

Qualifications

Education and ExperienceBachelor's Degree in Marketing, Business, or related field from an accredited college or university is preferred, or equivalent combination of experience and education is required. A minimum of five years sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required.

Certifications, Licenses, and Other Special RequirementsFrequent car travel requires the incumbent to possess and maintain a valid driver's license.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services is required. Ability to operate personal computers and related software is required. Previous experience with contact management database, Microsoft Word, Excel, and Outlook is preferred. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others is required. Ability to assess and understand customers' expectations, needs and circumstances is essential. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity is required. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend or evening work if needed to ensure shift coverage

• Requires Travel: Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$75,000 - $85,000 / year

Job LocationsUS-IL-Orland Park

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-259954

Location : NameBrookdale Orland Park

Location : Address16051 S La Grange Rd

Location : LocationUS-IL-Orland Park

Job Code110260

Work LocationOn-Site

Hiring Range$75,000 - $85,000 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Executive Director

Brookdale Allenmore

Tacoma, WA

Brookdale Allenmore is seeking an experienced Executive Director to guide a dedicated team in caring for our Independent and Assisted Living family. Brookdale Allenmore is an exceptional community located right across the street from Allenmore Hospital in Tacoma, WA. As Executive Director, you would have the opportunity to work with an Associate Executive Director and an exceptional Regional Team.

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines. Is responsible for the community's associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary.

• Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and ExperienceBachelor's Degree required. Minimum of three years related in operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.

Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingUses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping, and maintenance units. Carries out supervisory responsibilities, including managing department leaders, in accordance with the Company's policies and applicable laws.

Knowledge and SkillsHas an advanced knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Success in driving results. Successfully demonstrates good judgment, strong problem solving, and decision making skills.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$114,370.00 - $177,010.00 / year

Job LocationsUS-WA-Tacoma

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260171

Location : NameBrookdale Allenmore AL (WA)

Location : Address3615 S 23rd St

Location : LocationUS-WA-Tacoma

Job Code102820

Work LocationOn-Site

Hiring Range$114,370.00 - $177,010.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines. Is responsible for the community's associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary.

• Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and ExperienceBachelor's Degree required. Minimum of three years related in operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.

Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingUses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping, and maintenance units. Carries out supervisory responsibilities, including managing department leaders, in accordance with the Company's policies and applicable laws.

Knowledge and SkillsHas an advanced knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Success in driving results. Successfully demonstrates good judgment, strong problem solving, and decision making skills.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-MN-West St. Paul

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260072

Location : NameBrookdale West St. Paul AL(MN)

Location : Address305 East Thompson Ave

Location : LocationUS-MN-West St. Paul

Job Code102820

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff.

• Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates.

• Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals.

• Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.

• Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the dcor and condition of dining rooms to ensure a safe and pleasant experience.

• Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceCollege degree in food service or hospitality management is preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets.

Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Taste or smell

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-WV-Charleston

CategoryCommunity Operations

Sub-CategoryDining Services

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-260007

Location : NameBrookdale Charleston Gardens

Location : Address800 Association Drive, Northgate Business Park

Location : LocationUS-WV-Charleston

Job Code102440

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

The Brookdale HealthPlus LPN Care Coordinator works alongside our Brookdale HealthPlus RN Care Partner as a liaison and collaborator between residents, families, team members and healthcare providers with in designated communities. This role is all about enhancing the quality of life of our residents!!

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Care Coordinator - LPN serves as a liaison, promoting coordination, communication, and collaboration among Brookdale teams, residents, families, and healthcare providers within Brookdale's HealthPlus communities. Upholds open and collaborative communication channels, aligning with the changing healthcare needs of the residents. Works closely with primary and specialty care providers to formulate resident-specific care plans, ensuring that the delivery of medically necessary services aligns with established care plans. Serving as a resident advocate, they actively contribute to identifying and improving service delivery, closing gaps in care, and understanding key interventions and care protocols relevant to treating residents in place.

• Reviews the current population's medical diagnoses to identify care needs. Assists in assessing the health, functional, and psycho-social status of residents.

• Coordinates services required to enhance optimum wellness and manage chronic conditions.

• Collaborates with hospice, palliative, and home health services/therapy as indicated.

• Participates in collaborative care reviews (CCR) and care conferences.

• Educates and explains Brookdale's care pathways as determined by individual diagnosis and healthcare needs and provides advanced care planning education to residents and families/responsible parties. Helps ensure each resident has a completed Advanced Care Plan, inclusive of goals of care. Communicate with healthcare providers to ensure care delivery is consistent with the resident's Advanced Care Plan(s).

• Provides resources for residents and families to make informed decisions regarding choices in meeting healthcare needs and effectively champions the benefits of residing and receiving care and services in the community. This includes informing them about opportunities to enhance care and benefits through specialized plans like the IE-SNP, specifically designed for residents with chronic medical conditions.

• Applies quality improvement methodology to analyze, enhance, and manage outcomes, striving to achieve quality measure goals. Collaborates with HWD and/or RN Care Manager to ensure compliance with service plans, while working with providers to attain value-based outcomes for our residents. This includes coordinating and communicating care for each resident.

• Communicates information promptly to the appropriate care provider regarding changes in residents' health/well-being, personal needs, risk management issues, customer service issues, and family, or outside health care provider concerns.

• Applies quality performance measures, and assist with training and education of teams to ensure quality outcomes for residents. This involves effective communication and collaboration with providers and other healthcare entities, such as managed care coordinators, insurance providers, and external healthcare partners responsible for coordinating resources and supplies pertinent to resident needs.

• Complete documentation as required by Brookdale or state regulatory agencies.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Minimum Requirements

• Graduate from an accredited LPN program and has successfully passed the state licensing test.

• Knowledge of value-based care models is preferred.

• Experience working in SNF and HH environments is a preferred.

• Previous Care Management, Case Management, or Care Coordination preferred.

Certifications, Licenses, and Other Special Requirements

LPN license required.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Taste or smell

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Frequently

• Requires Driving: Drives self (Tier 2)

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$25.30 - $31.63 / hour

Job LocationsUS-FL-Sarasota | US-FL-Sarasota | US-FL-Sarasota | US-FL-Sarasota

CategoryHealthcare

Sub-CategoryResident/Patient Support Services

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-259951

Location : NameBrookdale Phillippi Creek

Location : Address5501 Swift Road

Location : LocationUS-FL-Sarasota

Job Code109578

Hiring Range$25.30 - $31.63 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.

• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.

• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Qualifications

What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$12.20 - $15.25 / hour

Job LocationsUS-MI-Portage

CategoryAdministration

Sub-CategoryAdministrative Support

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260033

Location : NameBrookdale Portage AL (MI)

Location : Address3100 Old Centre Ave

Location : LocationUS-MI-Portage

Job Code100540

Work LocationOn-Site

Hiring Range$12.20 - $15.25 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Hungry for a sales role where your work will make a meaningful difference? Join our team! At Brookdale, you will find opportunities that recognize your success and help advance your career.

Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: President's Club, Chairman's Club, and Chairman's Club Elite.

About the Sales Manager Position As a Sales Manager at Brookdale, you will be a:

Guide for families and older adults- You'll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player- You'll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner- You'll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.

Brookdale supports our Sales associates through:

• 3-week on-boarding & orientation program featuring in-depth instruction in Brookdale's unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.

• Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills development

• Network of almost 675 communities in 41 states

This is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & SkillsWe'd love to talk if you have the following:

• Bachelor's Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required

• Valid driver's license

• Minimum of 2 years relevant and recent sales experience. Senior Living experience preferred

• Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation

  Top Perks & Benefits At Brookdale, we value you and your wellbeing. We want you to feel good in all aspects of life.

• Medical, dental and vision plans

• 401(k) plan with company contribution

• Paid time off

• This is an incentive-based position, to include a base salary, plus commission and other opportunities for rewards.

• Perks at work

Visithttps://careers.brookdale.com/en/benefits.htmlto learn more about Brookdale and to see our full list of benefits and available job opportunities.

Enriching lives...Together.

At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team

How to ApplyApply online here or on our Career site,https://careers.brookdale.com/en.html

Veterans, transitioning active duty military personnel and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace.

Responsibilities

#ZR-CT

Salary Range Information

$22.75 - $28.45 / hour

Job LocationsUS-TX-Tyler

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

ID2024-260126

Location : NameBrookdale Tyler South

Location : Address5403 Plantation Drive

Location : LocationUS-TX-Tyler

Job Code110230

Work LocationOn-Site

Hiring Range$22.75 - $28.45 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Excellent, Supportive Team!

Come Grow Your Career With Us

Beautiful Senior Living Community

Make Lives Better Including Your Own

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.

• Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.

• Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.

• Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.

• Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines .

• Shares on call duties as required.

• Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.

• LPN or LVN license.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$30.00 - $38.27 / hour

Job LocationsUS-OR-Redmond

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260086

Location : NameBrookdale Redmond

Location : Address1942 SW Canyon Dr

Location : LocationUS-OR-Redmond

Job Code107880

Work LocationOn-Site

Hiring Range$30.00 - $38.27 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Director, Dining Services

Senior Living Community Experience Required

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff.

• Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates.

• Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals.

• Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.

• Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the dcor and condition of dining rooms to ensure a safe and pleasant experience.

• Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceCollege degree in food service or hospitality management is preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets.

Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Taste or smell

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$68,180.00 - $86,850.00 / year

Job LocationsUS-MD-Bowie

CategoryCommunity Operations

Sub-CategoryDining Services

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-260085

Location : NameBrookdale Woodward Estates

Location : Address14997 Health Center Drive

Location : LocationUS-MD-Bowie

Job Code102440

Work LocationOn-Site

Hiring Range$68,180.00 - $86,850.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Brookdale San Jose is growing their team! Join this experienced clinical team assisting to lead and make a difference in resident health and wellness. Brookdale San Jose is looking for a Health and Wellness Coordinator/Supervisor who can work Sunday-Thursday. Must have LVN license.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.

• Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.

• Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.

• Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.

• Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines .

• Shares on call duties as required.

• Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.

• LPN or LVN license.

  Brookdale is an equal opportunity employer and a drug-free workplace.

  #ZR

Salary Range Information

$36.87 - $46.97 / hour

Job LocationsUS-CA-San Jose

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-260096

Location : NameBrookdale San Jose

Location : Address1009 Blossom River Way

Location : LocationUS-CA-San Jose

Job Code107880

Work LocationOn-Site

Hiring Range$36.87 - $46.97 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Excellent, Supportive Team!

Come Grow Your Career With Us

Beautiful Senior Living Community

Make Lives Better Including Your Own

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.

• Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.

• Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.

• Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.

• Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines .

• Shares on call duties as required.

• Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.

• LPN or LVN license.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$30.04 - $38.27 / hour

Job LocationsUS-ID-Coeur D Alene

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260169

Location : NameBrookdale Coeur d'Alene

Location : Address205 East Anton

Location : LocationUS-ID-Coeur D Alene

Job Code107880

Work LocationOn-Site

Hiring Range$30.04 - $38.27 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Clare Bridge Program Assistants have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Job Summary

Assists Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. In alignment with Brookdale's Resident and Family Engagement philosophy, assists in providing person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.

Essential Functions

• Supports the implementation of a person centered program to meet individual needs and interests of the residents. Assists in leading and engaging residents in the 7 domains of well-being programs - purposeful, intellectual, social, spiritual, emotional and physical in a dementia friendly structured environment; including sensory focused small groups for residents who cannot participate in a large group setting.

• Assists the Program Manager or Coordinator in the review of individual resident's service plans and completes program documentation, as required by Brookdale standards or state requirements.

• Assists the program manager or coordinator in ensuring dementia care programs are in compliance with state, federal, and other regulations and meet Brookdale's mission, policies, procedures and standards.

• Assists in providing guidance and resource to associates on the importance of programming/engagement and other areas regarding the quality of life for residents.

• Coordinates and participates in special events at the community including family socials, marketing/sales and open houses.

• Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits. Communicates with families regarding residents' personal needs and successes.

• Assists Manager or Coordinator with meeting the department's quality improvement initiatives including the Brookdale Excellence Standards Tool (BEST).

• Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle.

• Assists with volunteer program, including training and supervising volunteers.

• Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.

Qualifications

Education and ExperienceHigh School Diploma or equivalent required. Associates Degree preferred. Minimum one year of previous experience with older adults and persons with dementia preferred; or equivalent combination of education and experience.

Certifications, Licenses, and other Special RequirementsMust have a valid driver's license and a current 3-year driving abstract with no more than one moving violation as a condition of employment.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: Up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infections, or biological hazards

• Requires Travel: occasionally

Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment. Effective oral and written communications skills.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$13.84 - $17.30 / hour

Job LocationsUS-MI-Ann Arbor

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260050

Location : NameBrookdale W. Eisenhower Pkwy

Location : Address750 W Eisenhower

Location : LocationUS-MI-Ann Arbor

Job Code100215

Work LocationOn-Site

Hiring Range$13.84 - $17.30 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community's daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.

• In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

• Bachelor's Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.

• Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.

• Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals. Must display good judgement, strong problem solving and take ownership of the multi-faceted strategies that are developed.

Certifications, Licenses, and Other Special Requirements

• Must have a valid administrator license in states where required

• Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingDemonstrates ability to make analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Is confident in making significant decisions related to community operations and is able to articulate sound business judgement for decisions. Uses a high degree of initiative and urgency towards making significant improvements in meeting operational goals.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Familiarity with Microsoft software preferred.Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Displays strong problem solving and takes ownership of the multi-faceted strategies that are developed.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$80,000.00 - $95,000.00 / year

Job LocationsUS-OK-Stillwater

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-259927

Location : NameBrookdale Stillwater

Location : Address1616 E McElroy Rd

Location : LocationUS-OK-Stillwater

Job Code102830

Work LocationOn-Site

Hiring Range$80,000.00 - $95,000.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Thursday, Friday, Saturday 7pm-7am

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.

• Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out.

• Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates.

• Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night.

• Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.

• Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).

• Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate.

• Escorts residents and visitors to the parking lot during evening hours, as requested.

• May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing.

• Drives the bus or community vehicle as needed or as scheduled.

• Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed.

• Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed.

• Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceHigh school diploma or General Education Diploma (GED) required; and one to three months related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special RequirementsFire Safety and Basic CPR/First Aid training. For positions that require travel between locations or thetransportation of residents, associate must have a valid driver's license.

Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Occasional weekend, evening or night work if needed to ensure shift coverage.

• Use hands and fingers to handle or feel

• On-Call on an as needed basis

• Reach with hands and arms

• Possible exposure to communicable diseases and infections

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Exposure to latex

• Ability to lift: Up to 50 pounds

• Possible exposure to blood-borne pathogens

• Requires Travel: Occasionally

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$12.20 - $15.25 / hour

Job LocationsUS-TX-Houston

CategoryCommunity Operations

Sub-CategorySafety & Security

Position Type (Portal Searching)Regular Full-Time

Shift3rd Shift

ID2024-260074

Location : NameBrookdale West University

Location : Address5151 Buffalo Speedway

Location : LocationUS-TX-Houston

Job Code110380

Work LocationOn-Site

Hiring Range$12.20 - $15.25 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.

Qualifications

What it takes to be a Dining Service Coordinator at Brookdale

Our Dining Service Coordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$17.03 - $21.29 / hour

Job LocationsUS-NC-Gastonia

CategoryCommunity Operations

Sub-CategoryDining Services

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260124

Location : NameBrookdale Union

Location : Address1717 Union Road

Location : LocationUS-NC-Gastonia

Job Code102360

Work LocationOn-Site

Hiring Range$17.03 - $21.29 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Brookdale Galleria's 56-bed Skilled Nursing, part of a recent $30 million renovated 16-story retirement community in the upscale Galleria area, needs an experienced Social Worker. With a great location, terrific benefits and on-site parking, this could be the opportunity you've been looking for!

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Assists in planning, organizing, implementing, evaluating, and directing the overall operation of the Social Services department. Operates in accordance with current federal, state and local standards, guidelines and regulations, and established company policies and procedures to ensure that the medical-related emotional and social needs of the residents are met and maintained on an individual basis.

• Assists in developing preliminary and comprehensive social service needs assessments and plan of care for residents to include identifying resident problems, needs and goals.

• Encourages residents and family members to participate in the development and review of care. Interviews residents and families to obtain social history. Evaluates social and family information to assist in determining plans for social treatment. Interprets and relays the social, psychological, and emotional needs of the resident and family to the medical staff, attending physician, and other resident care team members.

• Provides consultation to members of the facility, community agencies, etc. in an effort to solve the needs and problems of the residents through the development of social service programs. Meets with administrative, medical and nursing staff, as well as other related departments in planning, implementing, and assessing social service programs and activities.

• Provides Medicare/Medicaid and financial assistance information to residents and families as appropriate. Assists in obtaining resources from community social, health and welfare agencies to meet the needs of the residents. Refers residents and family members to the appropriate social service agencies when the facility does not provide for the services or needs of the residents.

• Completes all necessary forms, reports, etc. and submits to Director as required. Ensures that all charted progress notes are informative and descriptive of the services provided and documents resident responses to services provided. Provides oral and or written reports of the social services programs and activities as required. Participates in discharge planning.

• Develops, implements, and maintains an ongoing quality assurance program for the social services department. Assists in the development, administration, and coordination of department policies and procedures. Reviews, documents and assists in resolving department complaints and grievances.

• Keeps abreast of current federal/state regulations and professional standards, making recommendations on changes in policies and procedures to the Director. Maintains a reference library of written material and laws in order to comply with current standards and regulations. Develops quality social service programs.

• Participates in facility surveys (inspections) made by authorized government agencies.

• Serves on, participates in and attends various committee or department meetings as required and as appointed by the Administrator. Evaluates and implements recommendations from established committees as they may pertain to social services.

• Schedules department work hours, personnel, work assignments etc. to expedite work. Conducts departmental performance evaluations in accordance with the facilities policies and procedures. Counsels/disciplines social services associates as requested or as needed. Terminates associates when necessary, documenting and coordinating such action with HR and or Administrator. Assists in recruiting, interviewing and selecting social services associates.

• Develops and participates in the planning, conducting, and scheduling of timely in-service training classes. Develops, implements, and maintains an effective orientation program.

• Forecasts the needs of the department. Assists in preparing and planning the social service's department budget and ensures adherence to the budget.

• In the absence of the Director, assumes the authority, responsibility, and accountability of directing the social service department.

• Attends and participates in continuing educational programs in order to keep abreast of new developments in the industry and in order to maintain current license(s).

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's Degree in Social Work or in a human services field, including but not limited to sociology, special education, gerontology, rehabilitation counseling, and psychology; and previous experience in a health care setting working directly with individuals.

Certifications, Licenses, and Other Special RequirementsMust be a member in good standing in the National Association of Social Workers and Academy of Certified Social Workers, Inc.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Must possess leadership ability and willingness to work effectively with and supervise other associates. Ability to read, write, speak and understand the English language. Ability to make independent decisions. Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. Must have patience, cheerful disposition and enthusiasm, as well as the ability to handle residents based on whatever maturity level in which they are currently functioning. Ability to seek out new methods and principles and be willing to incorporate them into existing social services. Must be able to relate information concerning a resident's condition. Ability to work independently, have flexibility and personal integrity.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Use hands and fingers to handle or feel

• On-Call on an as needed basis

• Reach with hands and arms

• Possible exposure to communicable diseases and infections

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: Up to 25 pounds

• Requires Travel: Occasionally

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-TX-Houston

CategoryHealthcare

Sub-CategoryResident/Patient Support Services

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260111

Location : NameBrookdale Galleria

Location : Address2929 Post Oak Blvd

Location : LocationUS-TX-Houston

Job Code110480

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Hungry for a sales role where your work will make a meaningful difference? Join our team! At Brookdale, you will find opportunities that recognize your success and help advance your career.

Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: President's Club, Chairman's Club, and Chairman's Club Elite.

About the Sales Manager Position As a Sales Manager at Brookdale, you will be a:

Guide for families and older adults- You'll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player- You'll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner- You'll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.

Brookdale supports our Sales associates through:

• 3-week on-boarding & orientation program featuring in-depth instruction in Brookdale's unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.

• Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills development

• Network of almost 675 communities in 41 states

This is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & SkillsWe'd love to talk if you have the following:

• Bachelor's Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required

• Valid driver's license

• Minimum of 2 years relevant and recent sales experience. Senior Living experience preferred

• Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation

  Top Perks & Benefits At Brookdale, we value you and your wellbeing. We want you to feel good in all aspects of life.

• Medical, dental and vision plans

• 401(k) plan with company contribution

• Paid time off

• This is an incentive-based position, to include a base salary, plus commission and other opportunities for rewards.

• Perks at work

Visithttps://careers.brookdale.com/en/benefits.htmlto learn more about Brookdale and to see our full list of benefits and available job opportunities.

Enriching lives...Together.

At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team

How to ApplyApply online here or on our Career site,https://careers.brookdale.com/en.html

Veterans, transitioning active duty military personnel and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace.

Responsibilities

#ZR-CT

Salary Range Information

$24.05 - $30.05 / hour

Job LocationsUS-NC-Gastonia

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260099

Location : NameBrookdale New Hope

Location : Address1680 S New Hope Road

Location : LocationUS-NC-Gastonia

Job Code110230

Work LocationOn-Site

Hiring Range$24.05 - $30.05 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.

• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.

• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Qualifications

What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$12.20 - $15.25 / hour

Job LocationsUS-PA-Mechanicsburg

CategoryAdministration

Sub-CategoryAdministrative Support

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260058

Location : NameBrookdale Grandon Farms

Location : Address1100 Grandon Way

Location : LocationUS-PA-Mechanicsburg

Job Code100540

Work LocationOn-Site

Hiring Range$12.20 - $15.25 / hour

Job Detail

• Company:
  Brookdale Senior Living