Company Detail

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Qualifications

Requirements to be a Maintenance Technician

Maintenance Technicians will maintain scheduled and unscheduled maintenance on, but not limited to: HVAC, elevator, fire and sprinkler equipment, generators, landscape, kitchen equipment and emergency pull cord equipment. Maintenance Technicians will also perform general maintenance projects as scheduled or assigned and respond to maintenance requests by community directors and residents in both private rooms and public living areas. They will also maintain positive communication with local fire marshal, building inspector and any other jurisdictions governing the community.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.94 - $18.68 / hour

Job LocationsUS-NC-Burlington

CategoryCommunity Operations

Sub-CategoryMaintenance

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241731

Location : NameBrookdale Burlington MC (NC)

Location : Address3619 South Mebane Street

Location : LocationUS-NC-Burlington

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Hungry for a sales role where your work will make a meaningful difference? Join our team! At Brookdale, you will find opportunities that recognize your success and help advance your career.

Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: President's Club, Chairman's Club, and Chairman's Club Elite.

About the Sales Manager Position As a Sales Manager at Brookdale, you will be a:

Guide for families and older adults- You'll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player- You'll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner- You'll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.

Brookdale supports our Sales associates through:

• 3-week on-boarding & orientation program featuring in-depth instruction in Brookdale's unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.

• Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills development

• Network of almost 675 communities in 41 states

This is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & SkillsWe'd love to talk if you have the following:

• Bachelor's Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required

• Valid driver's license

• Minimum of 2 years relevant and recent sales experience. Senior Living experience preferred

• Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation

  Top Perks & Benefits At Brookdale, we value you and your wellbeing. We want you to feel good in all aspects of life.

• Medical, dental and vision plans

• 401(k) plan with company contribution

• Paid time off

• This is an incentive-based position, to include a base salary, plus commission and other opportunities for rewards.

• Perks at work

Visithttps://careers.brookdale.com/en/benefits.htmlto learn more about Brookdale and to see our full list of benefits and available job opportunities.

Enriching lives...Together.

At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team

How to ApplyApply online here or on our Career site,https://careers.brookdale.com/en.html

Veterans, transitioning active duty military personnel and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Salary Range Information

$27.00 - $30.05 / hour

Job LocationsUS-SC-North Augusta

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-241704

Location : NameBrookdale North Augusta

Location : Address105 N Hills Dr

Location : LocationUS-SC-North Augusta

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Brookdale of Harrisonburg is currently hiring for a Full-Time Memory Care Program/Activities Coordinator!

Join Our Team!!

Brookdale is a GREAT place to further your career. Come GROW with us!

• Brookdale Harrisonburg is a familylike atmosphere where your residents treat you like family.

• Work for Brookdale Harrisonburg where we have a reputation of putting theseniors first!

• Our Missionenriching the lives of those we serve with compassion, respect, excellence and integrityis lived each and every day.

• A leadership team with combined55 years of Long Term Care Experience!

• Great Benefits-Healthcare Insurance at a reasonable expense to the associate.

• Feel good about what you do!

  Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

  Grow your career with Brookdale! Our Caregivers have the option to explore new career opportunities in positions such as Certified Nursing Assistant (CNA/STNA) and Medication Technician (QMAP).

  Make Lives Better Including Your Own.

  If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

  Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• You will oversee full implementation of resident and family engagement's overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care.

• Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community.

• A Bachelor's Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer's disease and other dementias in a residential setting is required.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$19.87 - $24.83 / hour

Job LocationsUS-VA-Harrisonburg

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-241698

Location : NameBrookdale Harrisonburg

Location : Address2101 Deyerle Avenue

Location : LocationUS-VA-Harrisonburg

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Clare Bridge Program Assistants have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia.

• Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents' personal needs and successes.

• Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale's mission, policies, procedures and standards.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$11.86 - $14.83 / hour

Job LocationsUS-TN-Cleveland

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-241810

Location : NameBrookdale Mount Vernon Drive

Location : Address1775 Mount Vernon Drive, NW

Location : LocationUS-TN-Cleveland

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Hungry for a sales role where your work will make a meaningful difference? Join our team! At Brookdale, you will find opportunities that recognize your success and help advance your career.

Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: President's Club, Chairman's Club, and Chairman's Club Elite.

About the Sales Manager Position As a Sales Manager at Brookdale Clinton, you will be a:

Guide for families and older adults- You'll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player- You'll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner- You'll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.

Brookdale supports our Sales associates through:

• 3-week on-boarding & orientation program featuring in-depth instruction in Brookdale's unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.

• Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills development

• Network of almost 675 communities in 41 states

This is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & SkillsWe'd love to talk if you have the following:

• Bachelor's Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required

• Valid driver's license

• Minimum of 2 years relevant and recent sales experience. Senior Living experience preferred

• Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation

  Top Perks & Benefits At Brookdale, we value you and your wellbeing. We want you to feel good in all aspects of life.

• Medical, dental and vision plans

• 401(k) plan with company contribution

• Paid time off

• This is an incentive-based position, to include a base salary, plus commission and other opportunities for rewards.

• Perks at work

Visithttps://careers.brookdale.com/en/benefits.htmlto learn more about Brookdale and to see our full list of benefits and available job opportunities.

Enriching lives...Together.

At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team

How to ApplyApply online here or on our Career site,https://careers.brookdale.com/en.html

Veterans, transitioning active duty military personnel and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Salary Range Information

$26.57 - $33.21 / hour

Job LocationsUS-NY-Clinton

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241732

Location : NameBrookdale Clinton MC (NY)

Location : Address115 Brookside Dr

Location : LocationUS-NY-Clinton

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Under the supervision of a professional nurse, provides direct care to residents, which reflect Brookdale's philosophy and standards of home health care. Assists in meeting the residents' individual needs while treating the resident with respect and dignity.

• Assists residents with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the resident care/service plan.

• Allows and encourages residents to do as much of their own care as possible.

• Documents the delivery of quality care in the resident's clinical record.

• Follows infection control and safety policies and guidelines.

• Implements resident care that is accurately, timely and appropriately documented; maintains confidentiality at all times.

• Maintains a clean, safe, and orderly environment for the residents.

• Performs general housekeeping duties as assigned.

• Responds promptly and positively to resident requests for assistance, including emergency pull cords.

• Maintains consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with residents, families, and co-workers.

• Identifies changes in resident status or needs and communicates to the nurse in a timely manner.

• Participates in educational programs.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceHigh school diploma or General Education Degree (GED); and minimum of one to three months related experience and/or training; or equivalent combination of education and experience. Previous experience in a health care setting is preferred, but not required. Must provide certificate showing completion of 75 hour home health aide curriculum.

Certifications, Licenses, and Other Special RequirementsIn accordance with state law, may need to possess current state certifications and follow regulations to maintain current certification.

Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with limited independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to communicate effectively in English with residents, family members and other associates of the company. Ability to apply common sense understanding to carry out instructions furnished in written and/or oral form. Uses good judgment in emergency situations, and seeks assistance when needed.

Physical Demands and Working Conditions

• Standing

• Walking

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$16.00 - $17.30 / hour

Job LocationsUS-NY-Clinton

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

Shift2nd Shift

ID2024-241681

Location : NameBrookdale Clinton MC (NY)

Location : Address115 Brookside Dr

Location : LocationUS-NY-Clinton

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Hungry for a sales role where your work will make a meaningful difference? Join our team! At Brookdale, you will find opportunities that recognize your success and help advance your career.

Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: President's Club, Chairman's Club, and Chairman's Club Elite.

About the Sales Manager Position As a Sales Manager at Brookdale, you will be a:

Guide for families and older adults- You'll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player- You'll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner- You'll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.

Brookdale supports our Sales associates through:

• 3-week on-boarding & orientation program featuring in-depth instruction in Brookdale's unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.

• Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills development

• Network of almost 675 communities in 41 states

This is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & SkillsWe'd love to talk if you have the following:

• Bachelor's Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required

• Valid driver's license

• Minimum of 2 years relevant and recent sales experience. Senior Living experience preferred

• Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation

  Top Perks & Benefits At Brookdale, we value you and your wellbeing. We want you to feel good in all aspects of life.

• Medical, dental and vision plans

• 401(k) plan with company contribution

• Paid time off

• This is an incentive-based position, to include a base salary, plus commission and other opportunities for rewards.

• Perks at work

Visithttps://careers.brookdale.com/en/benefits.htmlto learn more about Brookdale and to see our full list of benefits and available job opportunities.

Enriching lives...Together.

At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team

How to ApplyApply online here or on our Career site,https://careers.brookdale.com/en.html

Veterans, transitioning active duty military personnel and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

Salary Range Information

$27.00 - $30.05 / hour

Job LocationsUS-SC-North Augusta

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-241704

Location : NameBrookdale North Augusta

Location : Address105 N Hills Dr

Location : LocationUS-SC-North Augusta

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community's daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.

• In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

• Bachelor's Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.

• Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.

• Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals. Must display good judgement, strong problem solving and take ownership of the multi-faceted strategies that are developed.

Certifications, Licenses, and Other Special Requirements

• Must have a valid administrator license in states where required

• Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingDemonstrates ability to make analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Is confident in making significant decisions related to community operations and is able to articulate sound business judgement for decisions. Uses a high degree of initiative and urgency towards making significant improvements in meeting operational goals.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Familiarity with Microsoft software preferred.Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Displays strong problem solving and takes ownership of the multi-faceted strategies that are developed.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$111,000 - $130,000 / year

Job LocationsUS-FL-Palm Beach Gardens

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241673

Location : NameBrookdale Palm Beach Gardens

Location : Address11381 Prosperity Farms Road

Location : LocationUS-FL-Palm Beach Gardens

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Clare Bridge Program Managers have opportunities for advancement by exploring a new career in positions such as Medication Technicians, Business Office Coordinators and even Sales Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• You will oversee full implementation of resident and family engagement's overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care.

• Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community.

• A Bachelor's Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer's disease and other dementias in a residential setting is required.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$19.87 - $24.83 / hour

Job LocationsUS-FL-Jensen Beach

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241791

Location : NameBrookdale Jensen Beach

Location : Address1700 Northeast Indian River Drive

Location : LocationUS-FL-Jensen Beach

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Clare Bridge Program Managers have opportunities for advancement by exploring a new career in positions such as Medication Technicians, Business Office Coordinators and even Sales Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• You will oversee full implementation of resident and family engagement's overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care.

• Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community.

• A Bachelor's Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer's disease and other dementias in a residential setting is required.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$19.87 - $24.83 / hour

Job LocationsUS-FL-Jensen Beach

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241791

Location : NameBrookdale Jensen Beach

Location : Address1700 Northeast Indian River Drive

Location : LocationUS-FL-Jensen Beach

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Leads the day-to-day operations of a large community of more than 175 units with up to two product lines or more than 120 units with three product lines. Is responsible for the community's associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become the preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Develops and implements business plan to become the highest performing senior living community in the local market. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

Bachelor's Degree required. Minimum of five years of operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.

Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingMakes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct multiple functions and departments with full responsibility for operational results. Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Proven demonstration of good judgment, strong problem solving, and decision making skills.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$111,000 - $130,000 / year

Job LocationsUS-FL-West Palm Beach

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241674

Location : NameBrookdale West Palm Beach

Location : Address6100 Common Circle

Location : LocationUS-FL-West Palm Beach

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Qualifications

Requirements to be a Maintenance Technician

Maintenance Technicians will maintain scheduled and unscheduled maintenance on, but not limited to: HVAC, elevator, fire and sprinkler equipment, generators, landscape, kitchen equipment and emergency pull cord equipment. Maintenance Technicians will also perform general maintenance projects as scheduled or assigned and respond to maintenance requests by community directors and residents in both private rooms and public living areas. They will also maintain positive communication with local fire marshal, building inspector and any other jurisdictions governing the community.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.94 - $18.68 / hour

Job LocationsUS-NC-Burlington

CategoryCommunity Operations

Sub-CategoryMaintenance

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241731

Location : NameBrookdale Burlington MC (NC)

Location : Address3619 South Mebane Street

Location : LocationUS-NC-Burlington

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community's daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.

• In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

• Bachelor's Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.

• Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.

• Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals. Must display good judgement, strong problem solving and take ownership of the multi-faceted strategies that are developed.

Certifications, Licenses, and Other Special Requirements

• Must have a valid administrator license in states where required

• Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingDemonstrates ability to make analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Is confident in making significant decisions related to community operations and is able to articulate sound business judgement for decisions. Uses a high degree of initiative and urgency towards making significant improvements in meeting operational goals.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Familiarity with Microsoft software preferred.Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Displays strong problem solving and takes ownership of the multi-faceted strategies that are developed.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$111,000 - $130,000 / year

Job LocationsUS-FL-Palm Beach Gardens

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241673

Location : NameBrookdale Palm Beach Gardens

Location : Address11381 Prosperity Farms Road

Location : LocationUS-FL-Palm Beach Gardens

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Leads the day-to-day operations of a large community of more than 175 units with up to two product lines or more than 120 units with three product lines. Is responsible for the community's associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become the preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Develops and implements business plan to become the highest performing senior living community in the local market. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

Bachelor's Degree required. Minimum of five years of operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.

Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingMakes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct multiple functions and departments with full responsibility for operational results. Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Proven demonstration of good judgment, strong problem solving, and decision making skills.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$111,000 - $130,000 / year

Job LocationsUS-FL-West Palm Beach

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241674

Location : NameBrookdale West Palm Beach

Location : Address6100 Common Circle

Location : LocationUS-FL-West Palm Beach

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Make Lives Better Including Your Own.

Grow your career with Brookdale!

Come Join our Team! At Brookdale Hockessin, you will come to appreciate and value the difference you can make in the lives of our residents. Brookdale Hockessin is a small Assisted Living Community with a total of 54 studio apartments, we offer flexible scheduling with a compassionate, seasoned staff to support you. We also provide uniforms, and complimentary meals. You can even join our fun committee.

We are currently hiring for: Full time Dining Services Director

*This position is salary based starting at $60,000 yearly and hours vary

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a ye

Responsibilities

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff.

• Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates.

• Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals.

• Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.

• Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the dcor and condition of dining rooms to ensure a safe and pleasant experience.

• Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceCollege degree in food service or hospitality management is preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets.

Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Taste or smell

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$59,650.00 - $75,990.00 / year

Job LocationsUS-DE-Hockessin

CategoryCommunity Operations

Sub-CategoryDining Services

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241759

Location : NameBrookdale Hockessin

Location : Address6677 Lancaster Pike

Location : LocationUS-DE-Hockessin

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

* Tableau experience required*

To be considered you MUST live in the greaterNashville area~

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Under general supervision, the Data Analyst will assist in the execution and support of advanced reporting, new report design and development, and ad-hoc data analysis.

• Perform data analysis, ad hoc reporting, testing, and data validation tasks.

• Work directly with business users and leaders as required to ensure support of business objectives.

• Design, model/develop, test, document, and implement new and existing reporting and data analysis solutions.

• Assist with data quality reviews and in the administration and management of data governance practices.

• Aid in the estimation process to support project management. Take direction from manager and provide status updates.

• Provides application guidance and support of data/reporting as needed.

• Assist in the change management process, and adhere to the defined change management guidelines.

• Contribute skills to affect team's success. Support other project teams and co-team members as appropriate. Participate in training for subject matter experts, technical functional alike.

• Communicate effectively, verbally and written, with manager, peers and business users.

• Train incoming Data Analysts on job functions.

• Remain current on emerging technologies.

• Provide after-hours support as needed.

  This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience Bachelor's degree in Information Systems, Computer Science or related field is preferred, a minimum of two to four years related IT or business related experience, or equivalent combination of education and experience. Experience in delivering high quality data analysis and data-related results with Tableau and/or SQL is required. Qualtrics experience preferred.

Certifications, Licenses, and Other Special Requirements Any relevant certifications are preferable but not required.

Management/Decision Making Able to take direction and knows when to refer issues to manager and when to handle personally. May need manager guidance to assist with priority setting and issue resolution. Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Has full understanding of most relevant company and department procedures and standards and is able to comply with little manager intervention

Knowledge and Skills

Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Excellent time and project management skills as well as organizational and personal skills to work with a variety of people. Strong design sense along with a methodical attention to detail. Ability to work independently with minimal supervision and within a team. Able to complete a small project start to finish. Basic understanding of general Brookdale business practices and processes. Able to identify issues and perform intermediate level troubleshooting techniques with little direction from manager or peers.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Requires Travel: Occasionally

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$68,750 - $87,575 / year

Job LocationsUS-TN-Brentwood

CategoryInformation Technology

Sub-CategoryData Management

Position Type (Portal Searching)Regular Full-Time

ID2024-241804

Location : NameFPA Systems and Reporting-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Sales Education Facilitator (SEF) is the facilitator for the Brookdale School of Sales teaching sales associates the foundational selling skills they need to be successful in their role. Responsible for supporting the orientation of new sales associates throughout the organization. Trains new hires on Brookdale's sales methodology and relevant processes/procedures and aims to instill a strong level of energy, enthusiasm, engagement and commitment to sales success in those attending the instructor-led training session.

• Participates in the delivery of engaging instructor-led training sessions that align with the company's sales strategy. Serves as a subject matter expert on the application of selling skills in a community environment. Provides coaching and modeling of sales behaviors to all participants as part of the session. Utilizes established sales processes, systems, and forms to prepare participants for success.

• Conveys the influence sales activities have on community success to empower participants to follow the Brookdale sales standards and partner with their non-sales community team members.

• Maximizes sales results by teaching new hires how to effectively generate and qualify leads, develop sales meeting plans, conduct customer-focused community visits, solicit referrals from external sources, and conduct follow-up and lead nurturing activities.

• Partners with the team of Sales Learning Specialists and Lead Sales Education Facilitator to continue the concepts learned in the live training into the individual Brookdale communities. Works with field sales leadership to develop coaching plans that support positive growth with new hires once they return to the field from the instructor-led training.

• Prepares for course delivery by mastering training content, including reviewing instructor notes and course materials. Able to model exceptional sales behaviors in sales system usage, including CRM, Competitive Intelligence and BI. Understands the design of the training materials, goals of the business, and learning needs of the participants in order to deliver training effectively.

• Makes recommendations in the ongoing refinement and evaluation of course materials, including such items as presentation slides, instructor guides, student guides/workbooks, video support, intranet articles and field-based mentoring agendas, as appropriate, to the design team.

• Utilizes knowledge of adult learning and motivation to guide new training, coaching and mentoring activities; uses a variety of mediums, including in-person meetings, webinars, and self-study programs to meet the learning needs of sales associates.

• Coordinates the logistical needs of sales training events with other team members, including set-up, roster management, facilitation and post-training accountability measures. Additionally, coordinates hotel, travel, meals, registration, communications, etc. for participants.

• Tracks attendance, participant sales metrics pre and post BSS, and all other applicable data.

• Measures the effectiveness of training programs through surveys and feedback from class participants and their managers; makes necessary adjustments to ensure the achievement of established objectives.

• Provides additional support to Sales Learning Specialists as needed and as directed by the Manager of Sales Training Programs.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's degree in Business, Sales, Marketing, Communications, Human Resources, Education, or related field is required. 5 years of successful experience in a community sales, or equivalent role. Excellent facilitation, interpersonal and communications skills, including writing and editing. Proven experience in training is preferable. Knowledge of adult learning, training, professional development, mentoring and coaching preferred.

Certifications, Licenses, and Other Special RequirementsCPLP or ATD Master Trainer certification is preferred. Some travel required, up to 50%.

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Strong public speaking, presentation, teaching and facilitation skills.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Possible exposure to communicable diseases and infections

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Exposure to latex

• Ability to lift: Up to 25 pounds

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Frequently

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$56,810 - $72,371 / year

Job LocationsUS-TN-Brentwood

CategoryHuman Resources

Sub-CategoryTraining & Development

Position Type (Portal Searching)Regular Full-Time

ID2024-241774

Location : NameHR Talent Management-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Looking for someone with technical expertise in Tableau

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Under general supervision, the Data Analyst will assist in the execution and support of advanced reporting, new report design and development, and ad-hoc data analysis.

• Perform data analysis, ad hoc reporting, testing, and data validation tasks.

• Work directly with business users and leaders as required to ensure support of business objectives.

• Design, model/develop, test, document, and implement new and existing reporting and data analysis solutions.

• Assist with data quality reviews and in the administration and management of data governance practices.

• Aid in the estimation process to support project management. Take direction from manager and provide status updates.

• Provides application guidance and support of data/reporting as needed.

• Assist in the change management process, and adhere to the defined change management guidelines.

• Contribute skills to affect team's success. Support other project teams and co-team members as appropriate. Participate in training for subject matter experts, technical functional alike.

• Communicate effectively, verbally and written, with manager, peers and business users.

• Train incoming Data Analysts on job functions.

• Remain current on emerging technologies.

• Provide after-hours support as needed.

  This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience Bachelor's degree in Information Systems, Computer Science or related field is preferred, a minimum of two to four years related IT or business related experience, or equivalent combination of education and experience. Experience in delivering high quality data analysis and data-related results with Tableau and/or SQL is required. Qualtrics experience preferred.

Certifications, Licenses, and Other Special Requirements Any relevant certifications are preferable but not required.

Management/Decision Making Able to take direction and knows when to refer issues to manager and when to handle personally. May need manager guidance to assist with priority setting and issue resolution. Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Has full understanding of most relevant company and department procedures and standards and is able to comply with little manager intervention

Knowledge and Skills

Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Excellent time and project management skills as well as organizational and personal skills to work with a variety of people. Strong design sense along with a methodical attention to detail. Ability to work independently with minimal supervision and within a team. Able to complete a small project start to finish. Basic understanding of general Brookdale business practices and processes. Able to identify issues and perform intermediate level troubleshooting techniques with little direction from manager or peers.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Requires Travel: Occasionally

  Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-TN-Brentwood

CategoryInformation Technology

Sub-CategoryData Management

Position Type (Portal Searching)Regular Full-Time

ID2024-241804

Location : NameFPA Systems and Reporting-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.

• Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.

• Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.

• Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.

• Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines .

• Shares on call duties as required.

• Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.

• LPN or LVN license.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$24.58 - $31.31 / hour

Job LocationsUS-NC-Pinehurst

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241696

Location : NameBrookdale Pinehurst

Location : Address17 Regional Drive

Location : LocationUS-NC-Pinehurst

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Sales Education Facilitator (SEF) is the facilitator for the Brookdale School of Sales teaching sales associates the foundational selling skills they need to be successful in their role. Responsible for supporting the orientation of new sales associates throughout the organization. Trains new hires on Brookdale's sales methodology and relevant processes/procedures and aims to instill a strong level of energy, enthusiasm, engagement and commitment to sales success in those attending the instructor-led training session.

• Participates in the delivery of engaging instructor-led training sessions that align with the company's sales strategy. Serves as a subject matter expert on the application of selling skills in a community environment. Provides coaching and modeling of sales behaviors to all participants as part of the session. Utilizes established sales processes, systems, and forms to prepare participants for success.

• Conveys the influence sales activities have on community success to empower participants to follow the Brookdale sales standards and partner with their non-sales community team members.

• Maximizes sales results by teaching new hires how to effectively generate and qualify leads, develop sales meeting plans, conduct customer-focused community visits, solicit referrals from external sources, and conduct follow-up and lead nurturing activities.

• Partners with the team of Sales Learning Specialists and Lead Sales Education Facilitator to continue the concepts learned in the live training into the individual Brookdale communities. Works with field sales leadership to develop coaching plans that support positive growth with new hires once they return to the field from the instructor-led training.

• Prepares for course delivery by mastering training content, including reviewing instructor notes and course materials. Able to model exceptional sales behaviors in sales system usage, including CRM, Competitive Intelligence and BI. Understands the design of the training materials, goals of the business, and learning needs of the participants in order to deliver training effectively.

• Makes recommendations in the ongoing refinement and evaluation of course materials, including such items as presentation slides, instructor guides, student guides/workbooks, video support, intranet articles and field-based mentoring agendas, as appropriate, to the design team.

• Utilizes knowledge of adult learning and motivation to guide new training, coaching and mentoring activities; uses a variety of mediums, including in-person meetings, webinars, and self-study programs to meet the learning needs of sales associates.

• Coordinates the logistical needs of sales training events with other team members, including set-up, roster management, facilitation and post-training accountability measures. Additionally, coordinates hotel, travel, meals, registration, communications, etc. for participants.

• Tracks attendance, participant sales metrics pre and post BSS, and all other applicable data.

• Measures the effectiveness of training programs through surveys and feedback from class participants and their managers; makes necessary adjustments to ensure the achievement of established objectives.

• Provides additional support to Sales Learning Specialists as needed and as directed by the Manager of Sales Training Programs.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's degree in Business, Sales, Marketing, Communications, Human Resources, Education, or related field is required. 5 years of successful experience in a community sales, or equivalent role. Excellent facilitation, interpersonal and communications skills, including writing and editing. Proven experience in training is preferable. Knowledge of adult learning, training, professional development, mentoring and coaching preferred.

Certifications, Licenses, and Other Special RequirementsCPLP or ATD Master Trainer certification is preferred. Some travel required, up to 50%.

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Strong public speaking, presentation, teaching and facilitation skills.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Possible exposure to communicable diseases and infections

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Exposure to latex

• Ability to lift: Up to 25 pounds

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Frequently

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-TN-Brentwood

CategoryHuman Resources

Sub-CategoryTraining & Development

Position Type (Portal Searching)Regular Full-Time

ID2024-241774

Location : NameHR Talent Management-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

We are the largest Senior Living Operator in US serving more than 60,000 seniors! We take pride in the nurturing culture and growth opportunity we offer.

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Clare Bridge Program Coordinators have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Our program coordinators plan, coordinate and facilitate a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community.

• You will provide person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life.

• Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis and identifying interventions to address behavioral expressions.

• A Bachelor's Degree in therapeutic recreation, gerontology, education or related field preferred.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.94 - $18.68 / hour

Job LocationsUS-NC-Pinehurst

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-241815

Location : NameBrookdale Pinehurst

Location : Address17 Regional Drive

Location : LocationUS-NC-Pinehurst

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.

• Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.

• Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.

• Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.

• Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines .

• Shares on call duties as required.

• Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.

• LPN or LVN license.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$24.58 - $31.31 / hour

Job LocationsUS-NC-Pinehurst

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-241696

Location : NameBrookdale Pinehurst

Location : Address17 Regional Drive

Location : LocationUS-NC-Pinehurst

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

We are the largest Senior Living Operator in US serving more than 60,000 seniors! We take pride in the nurturing culture and growth opportunity we offer.

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Clare Bridge Program Coordinators have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Our program coordinators plan, coordinate and facilitate a calendar of dementia friendly programs that meet specific needs of each and all residents within the dementia care community.

• You will provide person centered life enrichment programs while engaging residents in meaningful and purposeful programs within the Brookdale community enhancing their quality of life.

• Collaborates in the education of associates regarding dementia care including how to lead programs on an ongoing basis and identifying interventions to address behavioral expressions.

• A Bachelor's Degree in therapeutic recreation, gerontology, education or related field preferred.

  Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$14.94 - $18.68 / hour

Job LocationsUS-NC-Pinehurst

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st & 2nd Shift

ID2024-241815

Location : NameBrookdale Pinehurst

Location : Address17 Regional Drive

Location : LocationUS-NC-Pinehurst

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Hungry for a sales role where your work will make a meaningful difference? Join our team! At Brookdale, you will find opportunities that recognize your success and help advance your career.

Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: President's Club, Chairman's Club, and Chairman's Club Elite.

About the Sales Manager Position As a Sales Manager at Brookdale, you will be a:

Guide for families and older adults- You'll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player- You'll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner- You'll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.

Brookdale supports our Sales associates through:

• 3-week on-boarding & orientation program featuring in-depth instruction in Brookdale's unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.

• Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills development

• Network of almost 675 communities in 41 states

This is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & SkillsWe'd love to talk if you have the following:

• Bachelor's Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required

• Valid driver's license

• Minimum of 2 years relevant and recent sales experience. Senior Living experience preferred

• Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation

  Top Perks & Benefits At Brookdale, we value you and your wellbeing. We want you to feel good in all aspects of life.

• Medical, dental and vision plans

• 401(k) plan with company contribution

• Paid time off

• This is an incentive-based position, to include a base salary, plus commission and other opportunities for rewards.

• Perks at work

Visithttps://careers.brookdale.com/en/benefits.htmlto learn more about Brookdale and to see our full list of benefits and available job opportunities.

Enriching lives...Together.

At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team

How to ApplyApply online here or on our Career site,https://careers.brookdale.com/en.html

Veterans, transitioning active duty military personnel and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Salary Range Information

$27.00 - $30.05 / hour

Job LocationsUS-SC-North Augusta

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-241704

Location : NameBrookdale North Augusta

Location : Address105 N Hills Dr

Location : LocationUS-SC-North Augusta

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Looking for someone with technical expertise in Tableau

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Under general supervision, the Data Analyst will assist in the execution and support of advanced reporting, new report design and development, and ad-hoc data analysis.

• Perform data analysis, ad hoc reporting, testing, and data validation tasks.

• Work directly with business users and leaders as required to ensure support of business objectives.

• Design, model/develop, test, document, and implement new and existing reporting and data analysis solutions.

• Assist with data quality reviews and in the administration and management of data governance practices.

• Aid in the estimation process to support project management. Take direction from manager and provide status updates.

• Provides application guidance and support of data/reporting as needed.

• Assist in the change management process, and adhere to the defined change management guidelines.

• Contribute skills to affect team's success. Support other project teams and co-team members as appropriate. Participate in training for subject matter experts, technical functional alike.

• Communicate effectively, verbally and written, with manager, peers and business users.

• Train incoming Data Analysts on job functions.

• Remain current on emerging technologies.

• Provide after-hours support as needed.

  This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience Bachelor's degree in Information Systems, Computer Science or related field is preferred, a minimum of two to four years related IT or business related experience, or equivalent combination of education and experience. Experience in delivering high quality data analysis and data-related results with Tableau and/or SQL is required. Qualtrics experience preferred.

Certifications, Licenses, and Other Special Requirements Any relevant certifications are preferable but not required.

Management/Decision Making Able to take direction and knows when to refer issues to manager and when to handle personally. May need manager guidance to assist with priority setting and issue resolution. Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Has full understanding of most relevant company and department procedures and standards and is able to comply with little manager intervention

Knowledge and Skills

Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Excellent time and project management skills as well as organizational and personal skills to work with a variety of people. Strong design sense along with a methodical attention to detail. Ability to work independently with minimal supervision and within a team. Able to complete a small project start to finish. Basic understanding of general Brookdale business practices and processes. Able to identify issues and perform intermediate level troubleshooting techniques with little direction from manager or peers.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Requires Travel: Occasionally

  Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-TN-Brentwood

CategoryInformation Technology

Sub-CategoryData Management

Position Type (Portal Searching)Regular Full-Time

ID2024-241804

Location : NameFPA Systems and Reporting-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living