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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Brookdale Dublin seeks experienced Pennsylvania Care Home...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Looking for someone with technical expertise in Tableau...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Looking for someone with technical expertise in Tableau...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
Posted - Feb 20, 2024
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces...
Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is availa...
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Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Looking for someone with technical expertise in Tableau
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Under general supervision, the Data Analyst will assist in the execution and support of advanced reporting, new report design and development, and ad-hoc data analysis.
Perform data analysis, ad hoc reporting, testing, and data validation tasks.
Work directly with business users and leaders as required to ensure support of business objectives.
Design, model/develop, test, document, and implement new and existing reporting and data analysis solutions.
Assist with data quality reviews and in the administration and management of data governance practices.
Aid in the estimation process to support project management. Take direction from manager and provide status updates.
Provides application guidance and support of data/reporting as needed.
Assist in the change management process, and adhere to the defined change management guidelines.
Contribute skills to affect team's success. Support other project teams and co-team members as appropriate. Participate in training for subject matter experts, technical functional alike.
Communicate effectively, verbally and written, with manager, peers and business users.
Train incoming Data Analysts on job functions.
Remain current on emerging technologies.
Provide after-hours support as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and Experience Bachelor's degree in Information Systems, Computer Science or related field is preferred, a minimum of two to four years related IT or business related experience, or equivalent combination of education and experience. Experience in delivering high quality data analysis and data-related results with Tableau and/or SQL is required. Qualtrics experience preferred.
Certifications, Licenses, and Other Special Requirements Any relevant certifications are preferable but not required.
Management/Decision Making Able to take direction and knows when to refer issues to manager and when to handle personally. May need manager guidance to assist with priority setting and issue resolution. Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Has full understanding of most relevant company and department procedures and standards and is able to comply with little manager intervention
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Excellent time and project management skills as well as organizational and personal skills to work with a variety of people. Strong design sense along with a methodical attention to detail. Ability to work independently with minimal supervision and within a team. Able to complete a small project start to finish. Basic understanding of general Brookdale business practices and processes. Able to identify issues and perform intermediate level troubleshooting techniques with little direction from manager or peers.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Job LocationsUS-TN-Brentwood
CategoryInformation Technology
Sub-CategoryData Management
Position Type (Portal Searching)Regular Full-Time
ID2024-241804
Location : NameFPA Systems and Reporting-NSH
Location : Address111 Westwood Place
Location : LocationUS-TN-Brentwood
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
The Sales Education Facilitator (SEF) is the facilitator for the Brookdale School of Sales teaching sales associates the foundational selling skills they need to be successful in their role. Responsible for supporting the orientation of new sales associates throughout the organization. Trains new hires on Brookdale's sales methodology and relevant processes/procedures and aims to instill a strong level of energy, enthusiasm, engagement and commitment to sales success in those attending the instructor-led training session.
Participates in the delivery of engaging instructor-led training sessions that align with the company's sales strategy. Serves as a subject matter expert on the application of selling skills in a community environment. Provides coaching and modeling of sales behaviors to all participants as part of the session. Utilizes established sales processes, systems, and forms to prepare participants for success.
Conveys the influence sales activities have on community success to empower participants to follow the Brookdale sales standards and partner with their non-sales community team members.
Maximizes sales results by teaching new hires how to effectively generate and qualify leads, develop sales meeting plans, conduct customer-focused community visits, solicit referrals from external sources, and conduct follow-up and lead nurturing activities.
Partners with the team of Sales Learning Specialists and Lead Sales Education Facilitator to continue the concepts learned in the live training into the individual Brookdale communities. Works with field sales leadership to develop coaching plans that support positive growth with new hires once they return to the field from the instructor-led training.
Prepares for course delivery by mastering training content, including reviewing instructor notes and course materials. Able to model exceptional sales behaviors in sales system usage, including CRM, Competitive Intelligence and BI. Understands the design of the training materials, goals of the business, and learning needs of the participants in order to deliver training effectively.
Makes recommendations in the ongoing refinement and evaluation of course materials, including such items as presentation slides, instructor guides, student guides/workbooks, video support, intranet articles and field-based mentoring agendas, as appropriate, to the design team.
Utilizes knowledge of adult learning and motivation to guide new training, coaching and mentoring activities; uses a variety of mediums, including in-person meetings, webinars, and self-study programs to meet the learning needs of sales associates.
Coordinates the logistical needs of sales training events with other team members, including set-up, roster management, facilitation and post-training accountability measures. Additionally, coordinates hotel, travel, meals, registration, communications, etc. for participants.
Tracks attendance, participant sales metrics pre and post BSS, and all other applicable data.
Measures the effectiveness of training programs through surveys and feedback from class participants and their managers; makes necessary adjustments to ensure the achievement of established objectives.
Provides additional support to Sales Learning Specialists as needed and as directed by the Manager of Sales Training Programs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceBachelor's degree in Business, Sales, Marketing, Communications, Human Resources, Education, or related field is required. 5 years of successful experience in a community sales, or equivalent role. Excellent facilitation, interpersonal and communications skills, including writing and editing. Proven experience in training is preferable. Knowledge of adult learning, training, professional development, mentoring and coaching preferred.
Certifications, Licenses, and Other Special RequirementsCPLP or ATD Master Trainer certification is preferred. Some travel required, up to 50%.
Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Strong public speaking, presentation, teaching and facilitation skills.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Frequently
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Job LocationsUS-TN-Brentwood
CategoryHuman Resources
Sub-CategoryTraining & Development
Position Type (Portal Searching)Regular Full-Time
ID2024-241774
Location : NameHR Talent Management-NSH
Location : Address111 Westwood Place
Location : LocationUS-TN-Brentwood
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Brookdale Dublin seeks experienced Pennsylvania Care Home Operator to oversee day to day operations of this 24 unit Memory Care Community!
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
This is an incentive based position, which may include bonuses, incentive or commission plans.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Leader responsible for the community's daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary; builds and maintains strong working relationships with management team.
In connection with the district team, develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; reviews and manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.
Acts as a hands-on leader who supervises, directs, and motivates community staff; provides assistance as needed. Encourages teamwork and collaboration and cultivates an inclusive community culture. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.
Attracts, develops, engages, and retains associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends in recruiting, turnover, and retention to continually improve community performance.
Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving problems and resolving issues with support from district leaders. Leads efforts to leverage satisfied residents and families to grow community occupancy. Partners with the Resident Council as necessary. Administers resident satisfaction and other surveys and works with district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.
For assisted living or memory care communities, creates collaborative relationship with community clinical leader to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Assists in developing and conducting service plan reviews, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.
Demonstrates a high degree of financial acumen as it relates to community operations; works to meet or exceed budgeted revenue and profitability; and proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.
Drives sales and marketing efforts in collaboration with community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and implements approved sales and marketing activities and strategies to maximize revenue (RevPAR).
Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate agencies and groups.
Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.
Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Qualifications
Education and ExperienceHigh school diploma or GED required. Bachelor's Degree preferred. Minimum of two years in operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.
Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver's license and access to a private vehicle for business use.
Management/Decision MakingUses analytic skills and understanding of the organization and the business in order to handle arising problems and issues. Demonstrates leadership skills to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping, and maintenance units. Carries out supervisory responsibilities in accordance with the Company's policies and applicable laws.
Knowledge and SkillsHas knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Effective written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Demonstrates good judgment and strong problem solving and decision making skills.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Potential injury from transferring, repositioning, or lifting residents
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Requires Driving: Drives self (Tier 2)
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$75,610.00 - $96,323.60 / year
Job LocationsUS-PA-Dublin
CategoryCommunity Operations
Sub-CategoryOperations Mgmt/Leadership
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241806
Location : NameBrookdale Dublin
Location : Address160 Elephant Rd
Location : LocationUS-PA-Dublin
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Looking for someone with technical expertise in Tableau
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Under general supervision, the Data Analyst will assist in the execution and support of advanced reporting, new report design and development, and ad-hoc data analysis.
Perform data analysis, ad hoc reporting, testing, and data validation tasks.
Work directly with business users and leaders as required to ensure support of business objectives.
Design, model/develop, test, document, and implement new and existing reporting and data analysis solutions.
Assist with data quality reviews and in the administration and management of data governance practices.
Aid in the estimation process to support project management. Take direction from manager and provide status updates.
Provides application guidance and support of data/reporting as needed.
Assist in the change management process, and adhere to the defined change management guidelines.
Contribute skills to affect team's success. Support other project teams and co-team members as appropriate. Participate in training for subject matter experts, technical functional alike.
Communicate effectively, verbally and written, with manager, peers and business users.
Train incoming Data Analysts on job functions.
Remain current on emerging technologies.
Provide after-hours support as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and Experience Bachelor's degree in Information Systems, Computer Science or related field is preferred, a minimum of two to four years related IT or business related experience, or equivalent combination of education and experience. Experience in delivering high quality data analysis and data-related results with Tableau and/or SQL is required. Qualtrics experience preferred.
Certifications, Licenses, and Other Special Requirements Any relevant certifications are preferable but not required.
Management/Decision Making Able to take direction and knows when to refer issues to manager and when to handle personally. May need manager guidance to assist with priority setting and issue resolution. Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Has full understanding of most relevant company and department procedures and standards and is able to comply with little manager intervention
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Excellent time and project management skills as well as organizational and personal skills to work with a variety of people. Strong design sense along with a methodical attention to detail. Ability to work independently with minimal supervision and within a team. Able to complete a small project start to finish. Basic understanding of general Brookdale business practices and processes. Able to identify issues and perform intermediate level troubleshooting techniques with little direction from manager or peers.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Job LocationsUS-TN-Brentwood
CategoryInformation Technology
Sub-CategoryData Management
Position Type (Portal Searching)Regular Full-Time
ID2024-241804
Location : NameFPA Systems and Reporting-NSH
Location : Address111 Westwood Place
Location : LocationUS-TN-Brentwood
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
The Sales Education Facilitator (SEF) is the facilitator for the Brookdale School of Sales teaching sales associates the foundational selling skills they need to be successful in their role. Responsible for supporting the orientation of new sales associates throughout the organization. Trains new hires on Brookdale's sales methodology and relevant processes/procedures and aims to instill a strong level of energy, enthusiasm, engagement and commitment to sales success in those attending the instructor-led training session.
Participates in the delivery of engaging instructor-led training sessions that align with the company's sales strategy. Serves as a subject matter expert on the application of selling skills in a community environment. Provides coaching and modeling of sales behaviors to all participants as part of the session. Utilizes established sales processes, systems, and forms to prepare participants for success.
Conveys the influence sales activities have on community success to empower participants to follow the Brookdale sales standards and partner with their non-sales community team members.
Maximizes sales results by teaching new hires how to effectively generate and qualify leads, develop sales meeting plans, conduct customer-focused community visits, solicit referrals from external sources, and conduct follow-up and lead nurturing activities.
Partners with the team of Sales Learning Specialists and Lead Sales Education Facilitator to continue the concepts learned in the live training into the individual Brookdale communities. Works with field sales leadership to develop coaching plans that support positive growth with new hires once they return to the field from the instructor-led training.
Prepares for course delivery by mastering training content, including reviewing instructor notes and course materials. Able to model exceptional sales behaviors in sales system usage, including CRM, Competitive Intelligence and BI. Understands the design of the training materials, goals of the business, and learning needs of the participants in order to deliver training effectively.
Makes recommendations in the ongoing refinement and evaluation of course materials, including such items as presentation slides, instructor guides, student guides/workbooks, video support, intranet articles and field-based mentoring agendas, as appropriate, to the design team.
Utilizes knowledge of adult learning and motivation to guide new training, coaching and mentoring activities; uses a variety of mediums, including in-person meetings, webinars, and self-study programs to meet the learning needs of sales associates.
Coordinates the logistical needs of sales training events with other team members, including set-up, roster management, facilitation and post-training accountability measures. Additionally, coordinates hotel, travel, meals, registration, communications, etc. for participants.
Tracks attendance, participant sales metrics pre and post BSS, and all other applicable data.
Measures the effectiveness of training programs through surveys and feedback from class participants and their managers; makes necessary adjustments to ensure the achievement of established objectives.
Provides additional support to Sales Learning Specialists as needed and as directed by the Manager of Sales Training Programs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceBachelor's degree in Business, Sales, Marketing, Communications, Human Resources, Education, or related field is required. 5 years of successful experience in a community sales, or equivalent role. Excellent facilitation, interpersonal and communications skills, including writing and editing. Proven experience in training is preferable. Knowledge of adult learning, training, professional development, mentoring and coaching preferred.
Certifications, Licenses, and Other Special RequirementsCPLP or ATD Master Trainer certification is preferred. Some travel required, up to 50%.
Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Strong public speaking, presentation, teaching and facilitation skills.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Frequently
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Job LocationsUS-TN-Brentwood
CategoryHuman Resources
Sub-CategoryTraining & Development
Position Type (Portal Searching)Regular Full-Time
ID2024-241774
Location : NameHR Talent Management-NSH
Location : Address111 Westwood Place
Location : LocationUS-TN-Brentwood
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies.
Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets.
Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community.
Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions.
Assess property damage and file property damage claims in accordance with company policy.
Responds appropriately to resident or community emergencies by assisting as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceHigh school diploma or General Education Diploma (GED); and two to three years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Valid State Driver's License required for vehicle travel, as needed.
Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to multi-task and prioritize work.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: Up to 50 pounds
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$18.82 - $23.52 / hour
Job LocationsUS-NC-Lenoir
CategoryCommunity Operations
Sub-CategoryMaintenance
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241749
Location : NameBrookdale Lenoir
Location : Address1145 Powell Road NE
Location : LocationUS-NC-Lenoir
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.
Qualifications
What it takes to be a Dining Service Coordinator at Brookdale
Our Dining Service Coordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$17.03 - $21.29 / hour
Job LocationsUS-NC-Gastonia
CategoryCommunity Operations
Sub-CategoryDining Services
Position Type (Portal Searching)Regular Full-Time
ShiftAll Shifts
ID2024-241760
Location : NameBrookdale Union
Location : Address1717 Union Road
Location : LocationUS-NC-Gastonia
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Medicaid experience needed.
Grow your career with Brookdale! Our Business Office Coordinators have opportunities for advancement by exploring a new career in positions such as Business Office Managers, Sales Managers and Executive Directors.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties.
You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed.
An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$17.03 - $21.29 / hour
Job LocationsUS-NC-Gastonia
CategoryAdministration
Sub-CategoryAdministrative Support
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241712
Location : NameBrookdale Robinwood
Location : Address1750 Robinwood Road
Location : LocationUS-NC-Gastonia
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceHigh school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$15.37 - $19.72 / hour
Job LocationsUS-FL-Bradenton
CategoryCommunity Operations
Sub-CategoryDining Services
Position Type (Portal Searching)Regular Full-Time
Shift1st & 2nd Shift
ID2024-241736
Location : NameBrookdale Bradenton Gardens
Location : Address5612 26th Street West
Location : LocationUS-FL-Bradenton
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceHigh school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$15.37 - $19.72 / hour
Job LocationsUS-FL-Bradenton
CategoryCommunity Operations
Sub-CategoryDining Services
Position Type (Portal Searching)Regular Full-Time
Shift1st & 2nd Shift
ID2024-241736
Location : NameBrookdale Bradenton Gardens
Location : Address5612 26th Street West
Location : LocationUS-FL-Bradenton
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.
Qualifications
What it takes to be a Dining Service Coordinator at Brookdale
Our Dining Service Coordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$17.03 - $21.29 / hour
Job LocationsUS-NC-Gastonia
CategoryCommunity Operations
Sub-CategoryDining Services
Position Type (Portal Searching)Regular Full-Time
ShiftAll Shifts
ID2024-241760
Location : NameBrookdale Union
Location : Address1717 Union Road
Location : LocationUS-NC-Gastonia
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Manages the associates responsible for the general operating maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
Supervises the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
Directs workers engaged in the maintenance and upkeep of the interior and exterior of the community. Inspects completed work for conformance to standards and policies.
Oversees scheduled maintenance on: H.V.A.C., elevator, fire and sprinkler equipment, generator, landscape, kitchen equipment, and emergency pull cord equipment.
Coordinates maintenance requests by residents for items needing repair in their rooms, including repairing plumbing, electrical, heating and replacing light bulbs.
Oversees repairs and maintenance of buildings including vacated rooms in a timely manner. This includes painting walls and cleaning carpets.
Ensures walls, floor coverings, doors, and woodwork in the common areas of the community are properly maintained.
Maintains positive communication with local fire Marshall, building inspector, state elevator inspector, and any other jurisdictions governing the community.
Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions.
Assess property damage and file property damage claims in accordance with company policy.
Responds appropriately to resident or community emergencies by assisting as needed.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceHigh school diploma or General Education Diploma (GED); and two to three years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Valid State Driver's License required for vehicle travel, as needed.
Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to multi-task and prioritize work.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: Up to 50 pounds
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$18.82 - $23.52 / hour
Job LocationsUS-NC-Lenoir
CategoryCommunity Operations
Sub-CategoryMaintenance
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241749
Location : NameBrookdale Lenoir
Location : Address1145 Powell Road NE
Location : LocationUS-NC-Lenoir
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Grow your career with Brookdale! Our Clare Bridge Program Assistants have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia.
Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents' personal needs and successes.
Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale's mission, policies, procedures and standards.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$11.86 - $14.83 / hour
Job LocationsUS-TN-Cleveland
CategoryCommunity Operations
Sub-CategoryResident Engagement
Position Type (Portal Searching)Regular Full-Time
Shift1st & 2nd Shift
ID2024-241810
Location : NameBrookdale Mount Vernon Drive
Location : Address1775 Mount Vernon Drive, NW
Location : LocationUS-TN-Cleveland
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Medicaid experience needed.
Grow your career with Brookdale! Our Business Office Coordinators have opportunities for advancement by exploring a new career in positions such as Business Office Managers, Sales Managers and Executive Directors.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties.
You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed.
An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$17.03 - $21.29 / hour
Job LocationsUS-NC-Gastonia
CategoryAdministration
Sub-CategoryAdministrative Support
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241712
Location : NameBrookdale Robinwood
Location : Address1750 Robinwood Road
Location : LocationUS-NC-Gastonia
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Grow your career with Brookdale! Our Clare Bridge Program Assistants have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Supports the implementation of person centered engagement to meet individual needs and interests of residents living with dementia.
Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits as well as communicate with families regarding residents' personal needs and successes.
Assists the program manager or coordinator in ensuring programs are in compliance with state, federal, and other regulations and meet Brookdale's mission, policies, procedures and standards.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$11.86 - $14.83 / hour
Job LocationsUS-TN-Cleveland
CategoryCommunity Operations
Sub-CategoryResident Engagement
Position Type (Portal Searching)Regular Full-Time
Shift1st & 2nd Shift
ID2024-241810
Location : NameBrookdale Mount Vernon Drive
Location : Address1775 Mount Vernon Drive, NW
Location : LocationUS-TN-Cleveland
Work LocationOn-Site
Overview
Nurse LPN Full Time 3:00PM-11:00PM
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Assist in maintaining a physical, social and psychological environment in the best interest of residents.
Monitor care of residents according to treatment plans prescribed by a physician as well as documenting responses to care plans.
Nurses also administer medications, ensure cleanliness and security of medicine supply room and adhere to company systems, procedures and processes.
LPN or LVN License Required per state regulations.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$23.78 - $30.05 / hour
Job LocationsUS-VA-Salem
CategoryHealthcare
Sub-CategoryClinical Care
Position Type (Portal Searching)Regular Full-Time
Shift2nd Shift
ID2024-241619
Location : NameBrookdale Salem AL (VA)
Location : Address2001 Ridgewood Drive
Location : LocationUS-VA-Salem
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets visitors, monitors the inside and outside of the building, and responds to emergencies.
Greets and monitors visitors and residents coming and going from the building. Logs all residents and visitors in and out.
Monitors the inside and outside of the building and the parking lot; reports any abnormal findings to the Executive Director or to the proper authorities as the situation dictates.
Locks doors at designated time, according to community protocol. Checks the security of all doors regularly throughout the night.
Maintains familiarity with and monitors all emergency and safety equipment including security cameras, phones, and life safety systems.
Responds appropriately to emergencies by calling or contacting appropriate internal and external parties, according to established protocol. Assists with disaster management efforts and activities during evacuations (i.e. fires, hurricanes, etc.).
Answers the phone promptly. Responds to questions, directs calls, or takes messages as appropriate.
Escorts residents and visitors to the parking lot during evening hours, as requested.
May be required to handle leasing inquiries after hours and on weekends, making sure that accurate and timely information is provided to the Director of Sales & Marketing.
Drives the bus or community vehicle as needed or as scheduled.
Handles minor maintenance emergencies (i.e. plugged toilets, reset breakers, replace light bulbs, etc.) as needed.
Ensures the lobby and administrative offices are vacuumed, and kept clean and neat. Notifies housekeeping if cleaning is needed.
Interacts with residents and guests in a friendly and courteous manner, providing assistance and directions as requested.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceHigh school diploma or General Education Diploma (GED) required; and one to three months related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special RequirementsFire Safety and Basic CPR/First Aid training. For positions that require travel between locations or thetransportation of residents, associate must have a valid driver's license.
Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and SkillsHas a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$15.00 - $16.01 / hour
Job LocationsUS-NY-Clinton
CategoryCommunity Operations
Sub-CategorySafety & Security
Position Type (Portal Searching)Regular Part-Time
Shift3rd Shift
ID2024-241610
Location : NameBrookdale Clinton IL (NY)
Location : Address99 Brookside Dr
Location : LocationUS-NY-Clinton
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Provides marketing support services to the sales staff to ensure the timely administration of sales and marketing efforts.
Provides marketing support to the community in accordance with marketing and business plans. Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals. Provides administrative support for the Sales Department. Attends daily sales meetings.
Communicates daily with community sales leader and other key associates regarding the status of all prospective move-ins. Utilizes the sales systems to record pre-residency steps and to facilitate communication.
Serves as liaison between new resident and community by coordinating the move-in process for new residents in an efficient and welcoming manner, as needed. Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support. Sets up pendants, keys, mailboxes, cable, and coordinates storage for new residents.
Coordinates with maintenance and operations on unit turn over (UTOs) and maintains unit availability listings for the sales team. Works with community sales leader to identify units to be made ready for sales pipeline.
Assists community sales leader in scheduling and executing on events including lead generation and lead advancement events and maintaining and organizing RSVP lists for events.
Ensures sales office is stocked with marketing information and move-in packets. May request and order marketing materials through company systems.
Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the community sales leader. Uses relevant community knowledge and research to assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by the community marketing plan and community sales leader.
May answer phone calls, serve as a backup for Sales, and log leads in SMS according to UP system.
Maintains office -hot board- and prepares data for weekly and monthly reports. Provides sales performance information to community sales leader.
Maintains working knowledge of the lead management system and uses to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards. Ensures accurate information is input into systems (e.g., Artiva, SMS, etc.).
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and Experience
High school diploma or General Education Degree (GED) required.
A minimum of one year administrative experience required, preferably in the retirement, hospitality, or medical industry with a proven track record of focus on customer service is required.
Additional education can be substituted for years of experience.
Certifications, Licenses, and Other Special RequirementsNone
Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Ability to greet staff and visitors in a courteous and friendly manner. Knowledge of Medicare and Medicaid regulations to include applicable processes, if required in the community. Knowledge of state regulations impacting or directing the delivery of services, if applicable. Ability to effectively listen and communicate verbally and in writing. Ability to effectively manage time, tasks and projects in a dynamic environment. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers' expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to operate personal computers and related software including Microsoft Office applications. Ability to learn and operate the customer relationship database. Ability to keyboard accurately and efficiently.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Possible exposure to communicable diseases and infections
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$17.43 - $21.79 / hour
Job LocationsUS-NY-Ithaca
CategorySales & Marketing
Sub-CategoryGeneral Marketing
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241410
Location : NameBrookdale Ithaca AL (NY)
Location : Address103 Bundy Rd
Location : LocationUS-NY-Ithaca
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
This is an incentive based position, which may include bonuses, incentive or commission plans.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies.
Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes.
Coordinates engineering contractors and vendors, making sure insurance and licenses are current.
Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems.
Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.
Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal.
Prepares and follows approved budget. Tracks utility consumption and expense files.
Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files.
Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions
Assess property damage and file property damage claims in accordance with company policy.
Responds appropriately to resident or community emergencies by assisting as needed.
Maintains office, shops and mechanical areas within company standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications
Education and ExperienceAssociate's Degree or equivalent from a two year college or technical school and a minimum of three to five years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special RequirementsValid State Driver's License required for vehicle travel, as needed.
Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$68,180.00 - $86,850.00 / year
Job LocationsUS-MD-Bowie
CategoryCommunity Operations
Sub-CategoryMaintenance
Position Type (Portal Searching)Regular Full-Time
ShiftAll Shifts
ID2024-241475
Location : NameBrookdale Woodward Estates
Location : Address14997 Health Center Drive
Location : LocationUS-MD-Bowie
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Qualifications
Requirements to be a Maintenance Technician
Maintenance Technicians will maintain scheduled and unscheduled maintenance on, but not limited to: HVAC, elevator, fire and sprinkler equipment, generators, landscape, kitchen equipment and emergency pull cord equipment. Maintenance Technicians will also perform general maintenance projects as scheduled or assigned and respond to maintenance requests by community directors and residents in both private rooms and public living areas. They will also maintain positive communication with local fire marshal, building inspector and any other jurisdictions governing the community.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$16.60 - $20.75 / hour
Job LocationsUS-PA-Dublin
CategoryCommunity Operations
Sub-CategoryMaintenance
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241497
Location : NameBrookdale Dublin
Location : Address160 Elephant Rd
Location : LocationUS-PA-Dublin
Work LocationOn-Site
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.
Qualifications
Requirements to be a Maintenance Technician
Maintenance Technicians will maintain scheduled and unscheduled maintenance on, but not limited to: HVAC, elevator, fire and sprinkler equipment, generators, landscape, kitchen equipment and emergency pull cord equipment. Maintenance Technicians will also perform general maintenance projects as scheduled or assigned and respond to maintenance requests by community directors and residents in both private rooms and public living areas. They will also maintain positive communication with local fire marshal, building inspector and any other jurisdictions governing the community.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$17.43 - $21.79 / hour
Job LocationsUS-PA-Richboro
CategoryCommunity Operations
Sub-CategoryMaintenance
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241456
Location : NameBrookdale Northampton
Location : Address65 Newtown-Richboro Rd
Location : LocationUS-PA-Richboro
Work LocationOn-Site
Overview
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
This is an incentive based position, which may include bonuses, incentive or commission plans.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines. Is responsible for the community's associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary.
Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.
Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.
Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention.
Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.
For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.
Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.
Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).
Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.
Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.
Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Qualifications
Education and ExperienceBachelor's Degree required. Minimum of three years related in operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.
Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver's license and access to a private vehicle for business use.
Management/Decision MakingUses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping, and maintenance units. Carries out supervisory responsibilities, including managing department leaders, in accordance with the Company's policies and applicable laws.
Knowledge and SkillsHas an advanced knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Success in driving results. Successfully demonstrates good judgment, strong problem solving, and decision making skills.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Potential injury from transferring, repositioning, or lifting residents
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Requires Driving: Drives self (Tier 2)
Brookdale is an equal opportunity employer and a drug-free workplace.
Job LocationsUS-PA-Selinsgrove
CategoryCommunity Operations
Sub-CategoryOperations Mgmt/Leadership
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-241161
Location : NameBrookdale Grayson View
Location : Address29 Grayson View Ct
Location : LocationUS-PA-Selinsgrove
Work LocationOn-Site
Overview
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Grow your career with Brookdale! Our Resident Engagement Assistants have opportunities for advancement by exploring a new career in positions such as Resident Engagement Coordinators, Clare Bridge Program Coordinators and Resident Engagement Managers.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).
Assist the Engagement department as led by your Coordinator, Manager, or Director.
Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$15.00 - $16.01 / hour
Job LocationsUS-NY-Fayetteville
CategoryCommunity Operations
Sub-CategoryResident Engagement
Position Type (Portal Searching)Regular Part-Time
ShiftAll Shifts
ID2024-240992
Location : NameBrookdale East Side
Location : Address7164 East Genessee Street
Location : LocationUS-NY-Fayetteville
Work LocationOn-Site
Overview
Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.
Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.
Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.
Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.
Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines .
Shares on call duties as required.
Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.
LPN or LVN license.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information
$28.68 - $36.53 / hour
Job LocationsUS-NY-Manlius
CategoryHealthcare
Sub-CategoryClinical Support
Position Type (Portal Searching)Regular Full-Time
ShiftAll Shifts
ID2024-240995
Location : NameBrookdale Manlius
Location : Address100 Flume Rd
Location : LocationUS-NY-Manlius
Work LocationOn-Site
Overview
About the Director of Nursing Position
As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care and services for our residents. You will proactively build relationships with residents, families, physicians and other healthcare providers for the coordination of exceptional personalized care. You will consistently collaborate with community leadership, mentor and engage your associates and build resident and family satisfaction.
Brookdale supports our Nurse Leaders through:
Structured six-week orientation, a wealth of online resources, local nurse mentors and ongoing collaborative support.
Tuition reimbursement to support your clinical expertise and leadership skills development.
Network of almost 700 communities in 40 states to support you should relocation be in your future.
This is a great opportunity for a strong nurse leader looking to take the next step in their professional career or for an experienced Director of Nursing looking to join a reputable mission and purpose-driven organization where you can make a contribution.
Qualifications & Skills
Education as required to obtain state nursing license and state nursing license (RN)
Driver's license
Minimum of 3 years relevant experience, and Clinical leadership experience preferred.
Strong working knowledge of technology, proficiency in Microsoft office suite and electronic documentation.
Top Perks & Benefits We believe in order to best serve our residents, we need to first serve our associates. We offer a full suite of health insurance, life insurance and retirement plans with company match. Additional benefits offered include, but are not limited to:
Generous Paid Time Off (PTO)
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
This is an incentive-based position, which may include bonuses, incentive or commission plans.Visitcareers.brookdale.com (https://careers.brookdale.com/en.html) to learn more about Brookdale's culture, see our full list of benefits and find other available job opportunities.
Enriching lives...Together.At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Brookdale is an equal opportunity employer and a drug-free workplace. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Responsibilities
Manages the day-to-day clinical services of a more complex community to ensure residents' healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents' healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.
Salary Range Information
$79,390.00 - $101,140.00 / year
Job LocationsUS-NY-Ithaca
CategoryHealthcare
Sub-CategoryClinical Leadership
Position Type (Portal Searching)Regular Full-Time
Shift1st Shift
ID2024-240983
Location : NameBrookdale Ithaca AL (NY)
Location : Address103 Bundy Rd
Location : LocationUS-NY-Ithaca
Work LocationOn-Site