Company Detail

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times.

• Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times.

• Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident.

• Works with other team members to monitor day to day care levels of residents for quality assurance and to verify appropriate levels of care are established according to Medicare/Medicaid reimbursement levels.

• Maintains care plans for each resident; monitors medication and treatment schedules; works with attending physicians to ensure care plans are followed; and provides direct care when required.

• Establishes and implements Quality Assurance Performance Improvement Program for improved resident care, and quality of life programs according to company policies and as required by federal regulations.

• Participates in Community Surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of Success Plans of identified areas of opportunity.

• Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Assists the Human Resource Director and Health Care Administrator with recruitment and selection of Clinical Services Associates. Completes associate performance evaluations and disciplinary action as needed. Delegates' authority to supervisory/lead staff.

• Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information.

• Coordinates ancillary services.

• Oversees the coordination of MDS to ensure timeliness of submissions.

• Maintains the policy and procedures that govern day-to-day functions in the Clinical Services Department. Develops, implements, and ensures nursing standards and department operation standards meet or exceed federal and state regulatory requirements. Plans, develops, and implements the Clinical Systems in accordance with current rules, regulations, and guidelines that govern long term care.

• Assists in preparing the nursing department's budget; prepares monthly variance report; monitors equipment and supplies. Maintains Medicare/Medicaid reimbursements according to established categories.

• Plans, develops, and implements safe practices for resident safety in accordance with state, federal, and OSHA regulations, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. Develops and implements safety standards and regulations for equipment, supplies, and resident care rooms.

• Assists the Quality Improvement Nurse in establishing infection control and immunization processes, and in developing and delivering training programs to meet continuing education requirements.

• Serves on and attends various committees of the community as appointed by the Health Care Administrator. Evaluates and implements recommendations from the various committees pertaining to Clinical Services.

• Oversees, manages and delegates all roles and responsibilities of the Assistant Director of Clinical Services and the Quality Improvement Nurse, Clinical Services.

• Completes other duties assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceNursing Degree from an accredited college or university; must possess a minimum of three to five years related supervisory experience; or equivalent combination of education and experience including one year of management experience. Long term care experience preferred.

Certifications, Licenses, and Other Special RequirementsMust have valid and current state (RN) license, issued by appropriate state licensing agency. Must be CPR certified.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective written and oral communication skills. Ability to work effectively in a team environment. Ability to maintain privacy and confidentiality with regard to patient and staff information. Possesses basic level computer skills including Outlook, Word, and Excel. Ability to create and maintain an atmosphere of warmth, personal interest, positive emphasis and a calm environment.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$100,640.00 - $128,210.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261062

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code108220

Work LocationOn-Site

Hiring Range$100,640.00 - $128,210.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Resident Engagement Assistants have opportunities for advancement by exploring a new career in positions such as Resident Engagement Coordinators, Clare Bridge Program Coordinators and Resident Engagement Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Support and Nurture the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners).

• Assist the Engagement department as led by your Coordinator, Manager, or Director.

• Build relationships with residents to cultivate person-centered engagement and bridge connections between residents.

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-FL-Jacksonville

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Part-Time

ShiftWeekends

ID2024-261068

Location : NameBrookdale Crown Point

Location : Address10050 Old Saint Augustine Rd

Location : LocationUS-FL-Jacksonville

Job Code100290

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.

• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.

• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Qualifications

What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$13.00 - $15.25 / hour

Job LocationsUS-FL-Fort Myers

CategoryAdministration

Sub-CategoryAdministrative Support

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261074

Location : NameBrookdale College Parkway

Location : Address8351 College Parkway

Location : LocationUS-FL-Fort Myers

Job Code100540

Work LocationOn-Site

Hiring Range$13.00 - $15.25 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times.

• Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times.

• Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident.

• Works with other team members to monitor day to day care levels of residents for quality assurance and to verify appropriate levels of care are established according to Medicare/Medicaid reimbursement levels.

• Maintains care plans for each resident; monitors medication and treatment schedules; works with attending physicians to ensure care plans are followed; and provides direct care when required.

• Establishes and implements Quality Assurance Performance Improvement Program for improved resident care, and quality of life programs according to company policies and as required by federal regulations.

• Participates in Community Surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of Success Plans of identified areas of opportunity.

• Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Assists the Human Resource Director and Health Care Administrator with recruitment and selection of Clinical Services Associates. Completes associate performance evaluations and disciplinary action as needed. Delegates' authority to supervisory/lead staff.

• Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information.

• Coordinates ancillary services.

• Oversees the coordination of MDS to ensure timeliness of submissions.

• Maintains the policy and procedures that govern day-to-day functions in the Clinical Services Department. Develops, implements, and ensures nursing standards and department operation standards meet or exceed federal and state regulatory requirements. Plans, develops, and implements the Clinical Systems in accordance with current rules, regulations, and guidelines that govern long term care.

• Assists in preparing the nursing department's budget; prepares monthly variance report; monitors equipment and supplies. Maintains Medicare/Medicaid reimbursements according to established categories.

• Plans, develops, and implements safe practices for resident safety in accordance with state, federal, and OSHA regulations, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. Develops and implements safety standards and regulations for equipment, supplies, and resident care rooms.

• Assists the Quality Improvement Nurse in establishing infection control and immunization processes, and in developing and delivering training programs to meet continuing education requirements.

• Serves on and attends various committees of the community as appointed by the Health Care Administrator. Evaluates and implements recommendations from the various committees pertaining to Clinical Services.

• Oversees, manages and delegates all roles and responsibilities of the Assistant Director of Clinical Services and the Quality Improvement Nurse, Clinical Services.

• Completes other duties assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceNursing Degree from an accredited college or university; must possess a minimum of three to five years related supervisory experience; or equivalent combination of education and experience including one year of management experience. Long term care experience preferred.

Certifications, Licenses, and Other Special RequirementsMust have valid and current state (RN) license, issued by appropriate state licensing agency. Must be CPR certified.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective written and oral communication skills. Ability to work effectively in a team environment. Ability to maintain privacy and confidentiality with regard to patient and staff information. Possesses basic level computer skills including Outlook, Word, and Excel. Ability to create and maintain an atmosphere of warmth, personal interest, positive emphasis and a calm environment.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$100,640.00 - $128,210.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261062

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code108220

Work LocationOn-Site

Hiring Range$100,640.00 - $128,210.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Make Lives Better Including Your Own.

Brookdale Skyline, in Colorado Springs, is looking for a dynamic sales focused Operations Leader to oversee the beautiful and luxurious campus. Skilled Nursing and long-term care experience is required. Lastly, to be considered for the position, both a NHA and AL Director license is required, but can be obtained post offer of employment as part of the pre-employment and onboarding process.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community's daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.

• In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

• Bachelor's Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.

• Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.

• Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals. Must display good judgement, strong problem solving and take ownership of the multi-faceted strategies that are developed.

Certifications, Licenses, and Other Special Requirements

• Must have a valid administrator license in states where required

• Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingDemonstrates ability to make analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Is confident in making significant decisions related to community operations and is able to articulate sound business judgement for decisions. Uses a high degree of initiative and urgency towards making significant improvements in meeting operational goals.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Familiarity with Microsoft software preferred.Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Displays strong problem solving and takes ownership of the multi-faceted strategies that are developed.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$155,130.00 - $200,000.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260269

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code102830

Work LocationOn-Site

Hiring Range$155,130.00 - $200,000.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Make Lives Better Including Your Own.

Brookdale Skyline, in Colorado Springs, is looking for a dynamic sales focused Operations Leader to oversee the beautiful and luxurious campus. Skilled Nursing and long-term care experience is required. Lastly, to be considered for the position, both a NHA and AL Director license is required, but can be obtained post offer of employment as part of the pre-employment and onboarding process.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community's daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.

• In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

• Bachelor's Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.

• Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.

• Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals. Must display good judgement, strong problem solving and take ownership of the multi-faceted strategies that are developed.

Certifications, Licenses, and Other Special Requirements

• Must have a valid administrator license in states where required

• Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingDemonstrates ability to make analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Is confident in making significant decisions related to community operations and is able to articulate sound business judgement for decisions. Uses a high degree of initiative and urgency towards making significant improvements in meeting operational goals.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Familiarity with Microsoft software preferred.Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Displays strong problem solving and takes ownership of the multi-faceted strategies that are developed.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$155,130.00 - $200,000.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260269

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code102830

Work LocationOn-Site

Hiring Range$155,130.00 - $200,000.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times.

• Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times.

• Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident.

• Works with other team members to monitor day to day care levels of residents for quality assurance and to verify appropriate levels of care are established according to Medicare/Medicaid reimbursement levels.

• Maintains care plans for each resident; monitors medication and treatment schedules; works with attending physicians to ensure care plans are followed; and provides direct care when required.

• Establishes and implements Quality Assurance Performance Improvement Program for improved resident care, and quality of life programs according to company policies and as required by federal regulations.

• Participates in Community Surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of Success Plans of identified areas of opportunity.

• Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Assists the Human Resource Director and Health Care Administrator with recruitment and selection of Clinical Services Associates. Completes associate performance evaluations and disciplinary action as needed. Delegates' authority to supervisory/lead staff.

• Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information.

• Coordinates ancillary services.

• Oversees the coordination of MDS to ensure timeliness of submissions.

• Maintains the policy and procedures that govern day-to-day functions in the Clinical Services Department. Develops, implements, and ensures nursing standards and department operation standards meet or exceed federal and state regulatory requirements. Plans, develops, and implements the Clinical Systems in accordance with current rules, regulations, and guidelines that govern long term care.

• Assists in preparing the nursing department's budget; prepares monthly variance report; monitors equipment and supplies. Maintains Medicare/Medicaid reimbursements according to established categories.

• Plans, develops, and implements safe practices for resident safety in accordance with state, federal, and OSHA regulations, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. Develops and implements safety standards and regulations for equipment, supplies, and resident care rooms.

• Assists the Quality Improvement Nurse in establishing infection control and immunization processes, and in developing and delivering training programs to meet continuing education requirements.

• Serves on and attends various committees of the community as appointed by the Health Care Administrator. Evaluates and implements recommendations from the various committees pertaining to Clinical Services.

• Oversees, manages and delegates all roles and responsibilities of the Assistant Director of Clinical Services and the Quality Improvement Nurse, Clinical Services.

• Completes other duties assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceNursing Degree from an accredited college or university; must possess a minimum of three to five years related supervisory experience; or equivalent combination of education and experience including one year of management experience. Long term care experience preferred.

Certifications, Licenses, and Other Special RequirementsMust have valid and current state (RN) license, issued by appropriate state licensing agency. Must be CPR certified.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective written and oral communication skills. Ability to work effectively in a team environment. Ability to maintain privacy and confidentiality with regard to patient and staff information. Possesses basic level computer skills including Outlook, Word, and Excel. Ability to create and maintain an atmosphere of warmth, personal interest, positive emphasis and a calm environment.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$100,640.00 - $128,210.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261062

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code108220

Work LocationOn-Site

Hiring Range$100,640.00 - $128,210.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times.

• Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times.

• Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident.

• Works with other team members to monitor day to day care levels of residents for quality assurance and to verify appropriate levels of care are established according to Medicare/Medicaid reimbursement levels.

• Maintains care plans for each resident; monitors medication and treatment schedules; works with attending physicians to ensure care plans are followed; and provides direct care when required.

• Establishes and implements Quality Assurance Performance Improvement Program for improved resident care, and quality of life programs according to company policies and as required by federal regulations.

• Participates in Community Surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of Success Plans of identified areas of opportunity.

• Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Assists the Human Resource Director and Health Care Administrator with recruitment and selection of Clinical Services Associates. Completes associate performance evaluations and disciplinary action as needed. Delegates' authority to supervisory/lead staff.

• Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information.

• Coordinates ancillary services.

• Oversees the coordination of MDS to ensure timeliness of submissions.

• Maintains the policy and procedures that govern day-to-day functions in the Clinical Services Department. Develops, implements, and ensures nursing standards and department operation standards meet or exceed federal and state regulatory requirements. Plans, develops, and implements the Clinical Systems in accordance with current rules, regulations, and guidelines that govern long term care.

• Assists in preparing the nursing department's budget; prepares monthly variance report; monitors equipment and supplies. Maintains Medicare/Medicaid reimbursements according to established categories.

• Plans, develops, and implements safe practices for resident safety in accordance with state, federal, and OSHA regulations, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. Develops and implements safety standards and regulations for equipment, supplies, and resident care rooms.

• Assists the Quality Improvement Nurse in establishing infection control and immunization processes, and in developing and delivering training programs to meet continuing education requirements.

• Serves on and attends various committees of the community as appointed by the Health Care Administrator. Evaluates and implements recommendations from the various committees pertaining to Clinical Services.

• Oversees, manages and delegates all roles and responsibilities of the Assistant Director of Clinical Services and the Quality Improvement Nurse, Clinical Services.

• Completes other duties assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceNursing Degree from an accredited college or university; must possess a minimum of three to five years related supervisory experience; or equivalent combination of education and experience including one year of management experience. Long term care experience preferred.

Certifications, Licenses, and Other Special RequirementsMust have valid and current state (RN) license, issued by appropriate state licensing agency. Must be CPR certified.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective written and oral communication skills. Ability to work effectively in a team environment. Ability to maintain privacy and confidentiality with regard to patient and staff information. Possesses basic level computer skills including Outlook, Word, and Excel. Ability to create and maintain an atmosphere of warmth, personal interest, positive emphasis and a calm environment.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$100,640.00 - $128,210.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261062

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code108220

Work LocationOn-Site

Hiring Range$100,640.00 - $128,210.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Make Lives Better Including Your Own.

Brookdale Skyline, in Colorado Springs, is looking for a dynamic sales focused Operations Leader to oversee the beautiful and luxurious campus. Skilled Nursing and long-term care experience is required. Lastly, to be considered for the position, both a NHA and AL Director license is required, but can be obtained post offer of employment as part of the pre-employment and onboarding process.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community's daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.

• In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

• Bachelor's Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.

• Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.

• Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals. Must display good judgement, strong problem solving and take ownership of the multi-faceted strategies that are developed.

Certifications, Licenses, and Other Special Requirements

• Must have a valid administrator license in states where required

• Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingDemonstrates ability to make analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Is confident in making significant decisions related to community operations and is able to articulate sound business judgement for decisions. Uses a high degree of initiative and urgency towards making significant improvements in meeting operational goals.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Familiarity with Microsoft software preferred.Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Displays strong problem solving and takes ownership of the multi-faceted strategies that are developed.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$155,130.00 - $200,000.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260269

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code102830

Work LocationOn-Site

Hiring Range$155,130.00 - $200,000.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

We're looking for an experienced RN Nurse Leader to lead our Clinical Care Team and Resident Care for our All Memory Care Community.Director of Nursing level opportunity. We will teach you Assisted Living!

Are you passionate about quality care, mentoring and coaching teams? Do you love caring for seniors? Wish to work for a stable, supportive national company? Consider Brookdale!

Brookdale supports our Community Nurse Leaders through:

• Receive four weeks of orientation before starting your position, a wealth of online resources, local nurse mentors and ongoing collaborative support.

• Performance Incentive Bonus Opportunity.

• Great benefits to select from; Tuition reimbursement to support your clinical expertise and leadership skills development.

• Network of almost 700 communities in 40 states to support you should relocation be in your future.

Apply to the position to learn more, or contact Sandy Polifka directly: spolifka1@brookdale.com for more information.

About the Director of Nursing Position

As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care and services for our residents. You will proactively build relationships with residents, families, physicians and other healthcare providers for the coordination of exceptional personalized care. You will consistently collaborate with community leadership, mentor and engage your associates and build resident and family satisfaction.

Brookdale supports our Nurse Leaders through:

• Structured six-week orientation, a wealth of online resources, local nurse mentors and ongoing collaborative support.

• Tuition reimbursement to support your clinical expertise and leadership skills development.

• Network of almost 700 communities in 40 states to support you should relocation be in your future.

This is a great opportunity for a strong nurse leader looking to take the next step in their professional career or for an experienced Director of Nursing looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & Skills

• Education as required to obtain state nursing license and state nursing license (LPN/LVN or RN)

• Driver's license

• Minimum of 3 years relevant experience, and Clinical leadership experience preferred.

• Strong working knowledge of technology, proficiency in Microsoft office suite and electronic documentation.

  Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

Visit careers.brookdale.com (https://careers.brookdale.com/en.html) to learn more about Brookdale's culture, see our full list of benefits and find other available job opportunities.

Enriching lives...Together.

At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team.

Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Manages the day-to-day clinical services of a more complex community to ensure residents' healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents' healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. May be responsible for leading additional clinical leadership team up to five members. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.

Salary Range Information

$90,740.00 - $140,440.00 / year

Job LocationsUS-WA-Olympia

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261079

Location : NameBrookdale Olympia West

Location : Address420 Yauger Way SW

Location : LocationUS-WA-Olympia

Job Code107905

Work LocationOn-Site

Hiring Range$90,740.00 - $140,440.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Clare Bridge Program Coordinators have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Job Summary

In alignment with Brookdale's Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming.

Essential Functions

• Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting.

• Develops a monthly calendar, in partnership with residents, based on residents' shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled.

• Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale's mission, policies, procedures and dementia care standards as assigned by the Executive Director.

• Collaborates with community leadership educating & providing resources to families and associates regarding Alzheimer's disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer's & Dementia Care (UADC), as required by Brookdale.

• May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director.

• Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer's, family socials, educational and marketing events.

• Reports changes in residents' overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions.

• Oversees social media content to ensure alignment with Brookdale's culture, brand, and social media guidance and Brookdale standards.

• Plans and schedules programming events outside the community, which may include driving a community motor vehicle.

• Maintains and adheres to department monthly budget and expense control and may manage volunteer program.

• Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.

Qualifications

Education and ExperienceBachelor's Degree in therapeutic recreation, gerontology, education or related field preferred. Minimum two years of direct programming experience with older adults and persons with dementia preferred; or equivalent combination of education and experience.

Certifications, Licenses, and other Special RequirementsMust have a valid driver's license and a current 3-year driving abstract with no more than one moving violation as a condition of employment and may be required to obtain a commercial driver's license based on the needs of the community

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: Up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infections, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: occasionally

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Basic typing skills are essential along with basic knowledge of PC's and word processing software, preferably in the Microsoft Windows environment.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$19.92 - $24.90 / hour

Job LocationsUS-CA-Folsom

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-261087

Location : NameBrookdale Folsom

Location : Address780 Harrington Way

Location : LocationUS-CA-Folsom

Job Code100220

Work LocationOn-Site

Hiring Range$19.92 - $24.90 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Grow your career with Brookdale! Our Resident Engagement Coordinators have opportunities for advancement by exploring a new career in positions such as Resident Engagement Managers, Business Office Coordinators and even Sales Managers.

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects.

• Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents.

• Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field).

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$15.37 - $19.22 / hour

Job LocationsUS-MI-Portage

CategoryCommunity Operations

Sub-CategoryResident Engagement

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261040

Location : NameBrookdale Portage AL (MI)

Location : Address3100 Old Centre Ave

Location : LocationUS-MI-Portage

Job Code100330

Work LocationOn-Site

Hiring Range$15.37 - $19.22 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Leads the day-to-day operations of a larger community of 60-65 units and two product lines or 65-175 units with up to two product lines. Is responsible for the community's associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team. Works with sales to drive sales results. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary.

• Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and ExperienceBachelor's Degree required. Minimum of three years related in operational leadership experience required. Additional years of experience can be substituted for the education requirement on a year-for-year basis.

Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingUses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping, and maintenance units. Carries out supervisory responsibilities, including managing department leaders, in accordance with the Company's policies and applicable laws.

Knowledge and SkillsHas an advanced knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Success in driving results. Successfully demonstrates good judgment, strong problem solving, and decision making skills.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$91,500 - $116,555 / year

Job LocationsUS-NC-Charlotte

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-260953

Location : NameBrookdale South Charlotte

Location : Address5515 Rea Road

Location : LocationUS-NC-Charlotte

Job Code102820

Work LocationOn-Site

Hiring Range$91,500 - $116,555 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.

• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.

• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Qualifications

What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$12.20 - $15.25 / hour

Job LocationsUS-OH-Dayton

CategoryAdministration

Sub-CategoryAdministrative Support

Position Type (Portal Searching)Regular Full-Time

Shift3rd Shift

ID2024-261063

Location : NameBrookdale Kettering

Location : Address280 Walden Way

Location : LocationUS-OH-Dayton

Job Code100540

Work LocationOn-Site

Hiring Range$12.20 - $15.25 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times.

• Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times.

• Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident.

• Works with other team members to monitor day to day care levels of residents for quality assurance and to verify appropriate levels of care are established according to Medicare/Medicaid reimbursement levels.

• Maintains care plans for each resident; monitors medication and treatment schedules; works with attending physicians to ensure care plans are followed; and provides direct care when required.

• Establishes and implements Quality Assurance Performance Improvement Program for improved resident care, and quality of life programs according to company policies and as required by federal regulations.

• Participates in Community Surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of Success Plans of identified areas of opportunity.

• Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Assists the Human Resource Director and Health Care Administrator with recruitment and selection of Clinical Services Associates. Completes associate performance evaluations and disciplinary action as needed. Delegates' authority to supervisory/lead staff.

• Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information.

• Coordinates ancillary services.

• Oversees the coordination of MDS to ensure timeliness of submissions.

• Maintains the policy and procedures that govern day-to-day functions in the Clinical Services Department. Develops, implements, and ensures nursing standards and department operation standards meet or exceed federal and state regulatory requirements. Plans, develops, and implements the Clinical Systems in accordance with current rules, regulations, and guidelines that govern long term care.

• Assists in preparing the nursing department's budget; prepares monthly variance report; monitors equipment and supplies. Maintains Medicare/Medicaid reimbursements according to established categories.

• Plans, develops, and implements safe practices for resident safety in accordance with state, federal, and OSHA regulations, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. Develops and implements safety standards and regulations for equipment, supplies, and resident care rooms.

• Assists the Quality Improvement Nurse in establishing infection control and immunization processes, and in developing and delivering training programs to meet continuing education requirements.

• Serves on and attends various committees of the community as appointed by the Health Care Administrator. Evaluates and implements recommendations from the various committees pertaining to Clinical Services.

• Oversees, manages and delegates all roles and responsibilities of the Assistant Director of Clinical Services and the Quality Improvement Nurse, Clinical Services.

• Completes other duties assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceNursing Degree from an accredited college or university; must possess a minimum of three to five years related supervisory experience; or equivalent combination of education and experience including one year of management experience. Long term care experience preferred.

Certifications, Licenses, and Other Special RequirementsMust have valid and current state (RN) license, issued by appropriate state licensing agency. Must be CPR certified.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective written and oral communication skills. Ability to work effectively in a team environment. Ability to maintain privacy and confidentiality with regard to patient and staff information. Possesses basic level computer skills including Outlook, Word, and Excel. Ability to create and maintain an atmosphere of warmth, personal interest, positive emphasis and a calm environment.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$100,640.00 - $128,210.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261062

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code108220

Work LocationOn-Site

Hiring Range$100,640.00 - $128,210.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Make Lives Better Including Your Own.

Brookdale Skyline, in Colorado Springs, is looking for a dynamic sales focused Operations Leader to oversee the beautiful and luxurious campus. Skilled Nursing and long-term care experience is required. Lastly, to be considered for the position, both a NHA and AL Director license is required, but can be obtained post offer of employment as part of the pre-employment and onboarding process.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market. The expectations for this position is that the community will see material impact to sales and profitability. Leader is responsible for the community's daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance. Works with sales to drive sales results and foster a strong sales performance culture. Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.

• Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area. Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets. Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.

• In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market. Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources. Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships. Engages with prospects who tour the community. Identifies trends and empowers sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR).

• Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Works with department leaders to ensure community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.

• Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Understands the community's staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents. In consultation with department leaders, reviews promotions, development plans, disciplinary actions, and termination decisions to ensure consistency in the selection and retention of quality associates. Works with department leaders to analyze trends and implement strategies to reduce turnover and increase retention.

• Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Empowers community management to proactively solve resident problems and resolve issues. Works with appropriate department leaders to leverage satisfied residents and families to grow community occupancy and to execute renewal program with existing residents. Partners with Resident Council as necessary. Works with community management to administer resident satisfaction and other surveys and to create action plans to address opportunities for improvement in resident satisfaction, experience, and engagement.

• For assisted living or memory care communities, creates and maintains collaborative relationship with community clinical leader(s) to ensure community's care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their respected area. Ensures clinical leader(s) conduct service plan reviews, consistent with applicable legal requirements, with resident families to maintain the personal dignity of residents.

• Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Works with department leaders and district team to proactively create plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations.

• Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company's mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups.

• Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards; engages in active oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence.

• Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

• Bachelor's Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.

• Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.

• Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals. Must display good judgement, strong problem solving and take ownership of the multi-faceted strategies that are developed.

Certifications, Licenses, and Other Special Requirements

• Must have a valid administrator license in states where required

• Must have a valid driver's license and access to a private vehicle for business use.

Management/Decision MakingDemonstrates ability to make analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability and demonstrates sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Is confident in making significant decisions related to community operations and is able to articulate sound business judgement for decisions. Uses a high degree of initiative and urgency towards making significant improvements in meeting operational goals.

Knowledge and SkillsHas significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment, and process. Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Familiarity with Microsoft software preferred.Excellent written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Proven success in driving results. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests and to oversee delegation appropriately. Displays strong problem solving and takes ownership of the multi-faceted strategies that are developed.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Requires Driving: Drives self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$155,130.00 - $200,000.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryCommunity Operations

Sub-CategoryOperations Mgmt/Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260269

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code102830

Work LocationOn-Site

Hiring Range$155,130.00 - $200,000.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

WHY Brookdale-

Our culture of compassionate and caring extends to everyone, our associates, our residents and their families. Our cornerstones of passion courage, partnership and trust drive everything we do and come to life every day in our communities

Not sure if Brookdale is for you? Come see the Brookdale difference for yourself!

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Directs food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff.

• Hires, trains and manages all supervisory staff for the kitchen, dining room, catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coaches supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates.

• Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dieticians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals.

• Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.

• Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the dcor and condition of dining rooms to ensure a safe and pleasant experience.

• Networks with Regional Food Service Directors to improve operations, reduce costs and to obtain new program ideas for creative operations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceCollege degree in food service or hospitality management is preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets.

Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Taste or smell

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$68,180.00 - $86,850.00 / year

Job LocationsUS-MD-Potomac

CategoryCommunity Operations

Sub-CategoryDining Services

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-260984

Location : NameBrookdale Potomac

Location : Address11215 Seven Locks Road

Location : LocationUS-MD-Potomac

Job Code102440

Work LocationOn-Site

Hiring Range$68,180.00 - $86,850.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.

• Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.

• Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies.

• Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes.

• Coordinates engineering contractors and vendors, making sure insurance and licenses are current.

• Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems.

• Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.

• Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal.

• Prepares and follows approved budget. Tracks utility consumption and expense files.

• Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files.

• Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.

• Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions

• Assess property damage and file property damage claims in accordance with company policy.

• Responds appropriately to resident or community emergencies by assisting as needed.

• Maintains office, shops and mechanical areas within company standards.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceAssociate's Degree or equivalent from a two year college or technical school and a minimum of three to five years related experience and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special RequirementsValid State Driver's License required for vehicle travel, as needed.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Climb or balance

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 50 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$68,180.00 - $86,850.00 / year

Job LocationsUS-MD-Potomac

CategoryCommunity Operations

Sub-CategoryMaintenance

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261075

Location : NameBrookdale Potomac

Location : Address11215 Seven Locks Road

Location : LocationUS-MD-Potomac

Job Code107820

Work LocationOn-Site

Hiring Range$68,180.00 - $86,850.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Palmer Ranch team today!

• We are a 160 unit continuing care retirement community, or CCRC, which means we have Assisted Living, Memory Care and Skilled Nursing all on one beautiful campus.

• Career advancement opportunities.

• Staff Appreciation Events

• Amazing team atmosphere along with an energized and service focused team.

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Assists the Director, Clinical Services in planning, organizing, developing and directing the day-to-day operations of the Clinical Services department in accordance with current federal, state and local standards. Assists in maintaining systems and established policy and procedures.

• Assesses the comprehensive nursing needs of each resident using acceptable long-term care assessment software tools and according to state and federal time frames. Coordinates care plans for each resident. Oversees the day to day care of each resident to ensure care plans are followed.

• Works with other team members to establish appropriate level of care in accordance with Medicare/Medicaid reimbursement levels.

• Assists the Director, Clinical Services in ensuring comprehensive and accurate documentation by nursing service/direct personnel.

• Monitors, manages and provides education on Clinical Systems, programs, and processes as assigned by the Director, Clinical Services. Implements Clinical Systems and programs in accordance with current rules, regulations, and guidelines that govern long term care.

• Monitors the community Quality Indicators and survey reports and provides the Director, Clinical Services recommendations for Success Planning to include conducting and scheduling in-service training classes that provide instruction of clinical skills and required education topics.

• Assists in developing and implementing a Clinical Services organizational structure. Assists in determining staffing needs; recruits, selects, and orients nursing/direct care personnel. Leads programs for staff development. Develops work assignments, schedules duty hours, and delegates authority to supervisory/lead staff.

• Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information.

• Assists with the coordination of ancillary services.

• Collects, coordinates, and submits MDS data to the state.

• Monitors medication and treatment schedules; works with attending physicians; and provides direct care when required.

• Participates in maintaining the policy and procedures that govern the day-to-day operations of the Clinical Services Department. Possesses knowledge of state, federal, and OSHA regulations, and implements policies and procedures to ensure compliance with regulations and guidelines. Ensures staff compliance with regulations.

• Participates in developing and implementing safety standards and regulations for equipment, supplies, and resident care rooms. Implements safe practices in accordance with state, federal, and OSHA regulations for resident safety, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents.

• Monitors supply and equipment needs and budget. Monitors Medicare/Medicaid reimbursements.

• Completes other duties as assigned.

  This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

#ZR-CT

Qualifications

Education and ExperienceNursing Degree from an accredited college or university. Minimum two to four years related experience and/or training; or equivalent combination of education and experience. Long term care experience preferred. Certifications, Licenses, and Other Special RequirementsMust have valid and current state (RN) license, issued by appropriate state licensing agency.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the company.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Occasional weekend, evening or night work if needed to ensure shift coverage.

• Use hands and fingers to handle or feel

• On-Call on an as needed basis

• Reach with hands and arms

• Possible exposure to communicable diseases and infections

• Stoop, kneel, crouch, or crawl

• Potential injury from transferring, repositioning, or lifting residents

• Talk or hear

• Exposure to latex

• Ability to lift: Up to 50 pounds

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$75,610 - $96,324 / year

Job LocationsUS-FL-Sarasota

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261035

Location : NameBrookdale Palmer Ranch

Location : Address5111 Palmer Ranch Parkway

Location : LocationUS-FL-Sarasota

Job Code108180

Work LocationOn-Site

Hiring Range$75,610 - $96,324 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Madison West team today!

• 104 Unit Assisted Living and Memory Care Community nestled in a stunning craftsman-style building in Madison, Wisconsin.

• Bus-line Accessibility

• Training Provided

• Family and Team like atmosphere and highly encouraged work / life balance

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.

• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.

• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Qualifications

What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$12.20 - $15.25 / hour

Job LocationsUS-WI-Madison

CategoryAdministration

Sub-CategoryAdministrative Support

Position Type (Portal Searching)Regular Part-Time

Shift1st & 2nd Shift

ID2024-261034

Location : NameBrookdale Madison West

Location : Address413 S Yellowstone Dr

Location : LocationUS-WI-Madison

Job Code100540

Work LocationOn-Site

Hiring Range$12.20 - $15.25 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district.

• Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district.

• Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources.

• Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Training and Development, Human Resources, and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district.

• Ensures effective onboarding of new sales hires, in partnership with Training and Development and Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires.

• Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives.

• Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations.

• Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues.

• Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Coordinates regular skill training and reinforcement to address gaps and opportunities. Conducts coaching observations of sales team members to evaluate sales behaviors and skills.

• Visits each community within district on a scheduled basis and as approved by Division Director of Sales or VP Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy.

• Interacts with Clinical Operations and other home office associates. Educates and supports these partners about the sales programs for their respective communities.

• Consistently executes established sales processes, systems and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines

• Promotes the company in a positive manner and sets the example for company's standards for excellence. Serves as a consensus builder among community Sales and Operations teams.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's Degree in marketing, business or related field from accredited college or university. Has experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management. Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry, medical or pharmaceutical sales sectors. Ability to effectively manage time and tasks in a dynamic environment.

Certifications, Licenses, and Other Special RequirementsFrequent car travel requires the incumbent to possess and maintain a valid driver's license. Up to 70% travel.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers' expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Requires Travel: Frequently

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-AL-Birmingham | US-MS-Jackson | US-GA-Atlanta

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

ShiftAll Shifts

ID2024-261089

Location : NameBirmingham, AL 35209

Location : LocationUS-AL-Birmingham

Job Code110320

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Under limited supervision, coordinates nutritional care of residents by completing nutritional assessments, developing and implementing care plans and documenting dietary information about residents. Ensures diet plan is consistent with regional direction.

• Consults with residents to evaluate nutritional needs; assesses nutritional needs by using assessment tools; in conjunction with the resident, develops a nutrition care plan; makes appropriate referrals to other care providers; conducts follow-up visits to monitor resident progress.

• Documents care information; participates in case conferences to discuss resident's strengths and needs with team members; consults with team members regarding residents; review records to determine client progress and makes modifications to the diet plan.

• Clinically supervises residents with high risk conditions such as diabetes, obesity, etc.

• Identifies the need for and develops nutritional education materials and tool to assist residents; conducts staff training related to nutrition;

• Attends conferences, meetings and educational programs to maintain currency in the field of nutrition.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor's degree in Dietetics, Nutrition Science or a related field and two years of experience in nutritional counseling.

Certifications, Licenses, and Other Special RequirementsMust be currently licensed as a Registered Dietician. Must have a valid driver's license and a current 3-year driving abstract with no more than one moving violation as a condition of employment.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Thorough knowledge of principles and practices of nutrition including the nutritional problems of a variety of age, cultural, social and economic groups; principles of program planning, implementation and evaluation.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Occasional weekend, evening or night work if needed to ensure shift coverage.

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Possible exposure to communicable diseases and infections

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Talk or hear

• Exposure to latex

• Ability to lift: Up to 5 pounds

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Subject to injury from falls, burns, odors, or cuts from equipment

• Requires Travel: Occasionally

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$52,630.00 - $65,792.00 / year

Job LocationsUS-KS-Overland Park

CategoryHealthcare

Sub-CategoryResident/Patient Support Services

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261059

Location : NameBrookdale Overland Park

Location : Address12000 Lamar Avenue

Location : LocationUS-KS-Overland Park

Job Code101900

Work LocationOn-Site

Hiring Range$52,630.00 - $65,792.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Responsible for conducting and coordinating the development and completion of resident assessments, in accordance with the requirements of State, Federal and Company guidelines. Responsible for overseeing the generation of Minimum Data Set (MDS) for each Medicare patient and electronic transmission of required data within time frame mandated by the State.

• Coordinates the development and completion of the resident assessment (MDS) in accordance with current regulations and guidelines, including; the implementation of CAAs and Triggers; conducting or coordinating the interview(s) of each resident for the resident's assessment; evaluating each resident's condition and pertinent medical data; developing and implementing procedures with the Director, Clinical Services for arrival of newly admitted residents; ensuring that all assessments are completed and transmitted in a timely manner; assisting community directors and supervisors in scheduling the resident assessment/care plan meetings; and contacting and assisting in scheduling participation by outside members of the care plan team, including the resident's representative and/or other interested family members.

• Coordinates the development of a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs, the amount of care, goals to be accomplished, and which professional service is responsible for care. Ensures that the care plan includes measurable objectives and timetables to meet the resident's needs, as identified in the resident's assessment.

• Ensures generation and transmission of MDS is complete and timely. Maintains and periodically updates written policies and procedures that govern the development, use, and implementation of the resident assessment (MDS) and care plan. Ensures that a current copy of the MDS Instructor's Manual is available to persons completing portions of the MDS.

• Develops, implements, and maintains an ongoing quality assurance program for the resident assessment/care plans. Monitors the community's QI and QM reports to ensure that appropriate corrective action can be implemented when potential problems occur.

• Assists the resident and Discharge Planning Coordinator in completing the care plan portion of the resident's discharge plan. Participates in functions involving discharge plans, as necessary.

• Participates in community surveys (inspections) made by authorized government agencies.

• Provides leadership and participates in various committees including Interdisciplinary Care Plan Team, Policy Advisory, and Quality Assessment and Assurance. Provides reports and assessment updates, as needed.

• Develops and participates in the planning, conducting, and scheduling of timely in-service training classes that include assessment skills or techniques needed to complete the assessment and MDS functions of the community. Assists the In-service Director/Educator in developing any training activities needed, concerning resident assessment/care plan skills, including initial or refresher courses relative to techniques for interviewing residents, rehabilitation principles, commonly used psychotropic drugs, care plan functions, etc. Attends and participates in annual community in-service training programs as scheduled.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceMust possess a Nursing Degree from an accredited college or university. Must have a minimum of two (2) years of experience as a supervisor in a hospital, nursing care community, or other related health care facility. Must have a minimum of six (6) months training experience in rehabilitative and restorative nursing practices. Must be knowledgeable of general, rehabilitative and restorative nursing and medical practices, procedures, regulations and guidelines governing long-term care.

Certifications, Licenses, and Other Special RequirementsCurrent State RN license.

Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Possible exposure to communicable diseases and infections

• Climb or balance

• Stoop, kneel, crouch, or crawl

• Potential injury from transferring, repositioning, or lifting residents

• Talk or hear

• Taste or smell

• Exposure to latex

• Ability to lift: Up to 50 pounds

• Possible exposure to blood-borne pathogens

• Subject to injury from falls, burns, odors, or cuts from equipment

• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$30.04 - $38.27 / hour

Job LocationsUS-KS-Overland Park

CategoryHealthcare

Sub-CategoryClinical Support

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261057

Location : NameBrookdale Overland Park

Location : Address12000 Lamar Avenue

Location : LocationUS-KS-Overland Park

Job Code107960

Work LocationOn-Site

Hiring Range$30.04 - $38.27 / hour

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Job Details

Join the Brookdale Skyline team today!

• 511 unit continuing care retirement community, or CCRC, has four levels of care on one campus, including Independent Living, Assisted Living, Assisted Living, Memory Care and Skilled Nursing.

• Opportunities for growth

• Employee Referral Bonus program

• Amazing team atmosphere!

Overview

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full Time Benefits Eligibility

• Medical, Dental, Vision insurance

• 401(k)

• Associate assistance program

• Employee discounts

• Referral program

• Early access to earned wages

• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off

• Paid holidays

• Company provided life insurance

• Adoption benefit

• Disability (short and long term)

• Flexible Spending Accounts

• Health Savings Account

• Optional life and dependent life insurance

• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

• Tuition reimbursement

  Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses.

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

  Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

  To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

  The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Plans, organizes, develops, and directs the overall operations of the Clinical Services Department in accordance with federal, state and local standards. Responsible and accountable for maintaining the highest degree of quality care at all times.

• Directs, coordinates, and monitors nursing care delivery to assure safe, effective, and appropriate care. Ensures residents' rights are maintained at all times.

• Oversees the assessment of comprehensive nursing needs of each resident using acceptable long term care assessment tools and according to state and federal time frames. Oversees the coordination of care plans for each resident.

• Works with other team members to monitor day to day care levels of residents for quality assurance and to verify appropriate levels of care are established according to Medicare/Medicaid reimbursement levels.

• Maintains care plans for each resident; monitors medication and treatment schedules; works with attending physicians to ensure care plans are followed; and provides direct care when required.

• Establishes and implements Quality Assurance Performance Improvement Program for improved resident care, and quality of life programs according to company policies and as required by federal regulations.

• Participates in Community Surveys completed by authorized government agencies. Monitors the community Quality Indicators and survey reports. Assists with the development of Success Plans of identified areas of opportunity.

• Develops and implements a Clinical Services organizational structure. Determines staffing needs; recruits, selects, hires, and orients nursing staff/direct care personnel. Assists the Human Resource Director and Health Care Administrator with recruitment and selection of Clinical Services Associates. Completes associate performance evaluations and disciplinary action as needed. Delegates' authority to supervisory/lead staff.

• Reviews complaints and grievances filed by personnel and/or residents. Reports and investigates all allegations of abuse and/or misappropriation of resident property. Reports suspected or known violations of disclosure of resident protected health information.

• Coordinates ancillary services.

• Oversees the coordination of MDS to ensure timeliness of submissions.

• Maintains the policy and procedures that govern day-to-day functions in the Clinical Services Department. Develops, implements, and ensures nursing standards and department operation standards meet or exceed federal and state regulatory requirements. Plans, develops, and implements the Clinical Systems in accordance with current rules, regulations, and guidelines that govern long term care.

• Assists in preparing the nursing department's budget; prepares monthly variance report; monitors equipment and supplies. Maintains Medicare/Medicaid reimbursements according to established categories.

• Plans, develops, and implements safe practices for resident safety in accordance with state, federal, and OSHA regulations, and ensures that policies and procedures in regards to resident safety are followed by staff and by residents. Develops and implements safety standards and regulations for equipment, supplies, and resident care rooms.

• Assists the Quality Improvement Nurse in establishing infection control and immunization processes, and in developing and delivering training programs to meet continuing education requirements.

• Serves on and attends various committees of the community as appointed by the Health Care Administrator. Evaluates and implements recommendations from the various committees pertaining to Clinical Services.

• Oversees, manages and delegates all roles and responsibilities of the Assistant Director of Clinical Services and the Quality Improvement Nurse, Clinical Services.

• Completes other duties assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceNursing Degree from an accredited college or university; must possess a minimum of three to five years related supervisory experience; or equivalent combination of education and experience including one year of management experience. Long term care experience preferred.

Certifications, Licenses, and Other Special RequirementsMust have valid and current state (RN) license, issued by appropriate state licensing agency. Must be CPR certified.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective written and oral communication skills. Ability to work effectively in a team environment. Ability to maintain privacy and confidentiality with regard to patient and staff information. Possesses basic level computer skills including Outlook, Word, and Excel. Ability to create and maintain an atmosphere of warmth, personal interest, positive emphasis and a calm environment.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• On-Call on an as needed basis

• Possible exposure to communicable diseases and infections

• Potential injury from transferring, repositioning, or lifting residents

• Exposure to latex

• Possible exposure to blood-borne pathogens

• Possible exposure to various drugs, chemical, infectious, or biological hazards

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$100,640.00 - $128,210.00 / year

Job LocationsUS-CO-Colorado Springs | US-CO-Pueblo | US-CO-Fountain | US-CO-Castle Rock | US-CO-Cripple Creek | US-CO-Monument

CategoryHealthcare

Sub-CategoryClinical Leadership

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-261062

Location : NameBrookdale Skyline

Location : Address2365 Patriot Heights

Location : LocationUS-CO-Colorado Springs

Job Code108220

Work LocationOn-Site

Hiring Range$100,640.00 - $128,210.00 / year

Job Detail

• Company:
  Brookdale Senior Living

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

  Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Keeping our communities running in top-notch condition requires the skills of an experienced maintenance technician. Maintaining the interior and exterior of community buildings and grounds is a great career for the individual who likes working with their hands and tools. Our residents will appreciate your services as you keep public and private living areas up to expectations in accordance with current federal, state and local regulations and company policies.

Qualifications

Requirements to be a Maintenance Technician

Maintenance Technicians will maintain scheduled and unscheduled maintenance on, but not limited to: HVAC, elevator, fire and sprinkler equipment, generators, landscape, kitchen equipment and emergency pull cord equipment. Maintenance Technicians will also perform general maintenance projects as scheduled or assigned and respond to maintenance requests by community directors and residents in both private rooms and public living areas. They will also maintain positive communication with local fire marshal, building inspector and any other jurisdictions governing the community.

Brookdale is an equal opportunity employer and a drug-free workplace.

Job LocationsUS-LA-Lafayette

CategoryCommunity Operations

Sub-CategoryMaintenance

Position Type (Portal Searching)Regular Part-Time

ShiftAll Shifts

ID2024-261123

Location : NameBrookdale Lafayette

Location : Address215 West Farrel Road

Location : LocationUS-LA-Lafayette

Job Code107740

Work LocationOn-Site

Job Detail

• Company:
  Brookdale Senior Living