Company Detail

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OS Build Engineering Project Manager - Apple
Posted: Sep 27, 2024 13:25
San Diego, CA

Job Description

OS Build Engineering Project Manager

San Diego,California,United States

Software and Services

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Are you passionate about software automation and release engineering? Does shipping an OS to hundreds of millions of users appeal to you? Be part of the team that ships macOS, iOS, tvOS, watchOS and visionOS to the world! The SWE team is looking for an individual with strong OS fundamentals, excellent communication skills, and a desire to join an amazing team who ships OS' that drive Apple Products. We're looking for people who enjoy designing solutions to solve problems and an appetite for continuous improvement.

Description

Coordinate cross functional teams and deliverables and gather requirements for shipping OS software. Provide daily prioritized information to the build and integration team on upcoming releases. Work with engineering teams to prioritize daily build deliverables for upcoming releases and to triage issues. Prioritize and manage side builds to help isolate and resolve critical software issues. Own the responsibility for delivering beta software for Mac, iPhone, iPad, HomePod, Apple TV, Apple Watch and Apple Vision Pro to customers and developers. This job requires project management skills. Excellent communication skills to work cross functionally with other organizations is a must. This is a great opportunity for a project manager that is also very interested in the technology or a release engineer who is highly organized and wants to help drive and deliver iOS software. This role includes responsibilities for: Converge on developer seeds and customer shipping software by managing source changes for nightly builds Daily release of the iOS and related builds Identifying, escalating, and communicating key issues Developing strategies for improving build release process Driving for resolutions on build issues with engineering teams Helping to manage risk in the release endgame leading up to customer launch Releasing software to seed users and customers

Minimum Qualifications

  • BS/MS EE/CS/CE or equivalent

  • 3-5+ years as a Project or Program Manager

  • Proven track record of defining processes and executing on them

Key Qualifications

Preferred Qualifications

  • Build and Release Engineering/Release Management experience highly desirable

  • Project management experience in software development life cycle highly desirable

  • Unix programming/scripting experience highly desirable

  • Self-motivated and proactive with demonstrated creative and critical thinking capabilities

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $129,600 and $236,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Platform Privacy Engineer - Apple
Posted: Sep 27, 2024 13:25
San Diego, CA

Job Description

Platform Privacy Engineer

San Diego,California,United States

Software and Services

At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. Apple delivers great features and great privacy to our users. The Platform Privacy team designs and ships innovative features within our products to continue to strengthen privacy and deliver a great user experience. This work involves working across the organization, and across the stack, from operating system internals to user interface. Your efforts will impact software platforms touching millions of our customers and developers worldwide. Imagine what you could do here!

Description

As a Platform Privacy Engineer, you'll primarily work on our backend systems to improve transparency and trust for our app developers. You will also have the opportunity to work on user facing features that requires collaboration cross functionally across the company. You'll tackle novel problems often, and be responsible for multiple projects up and down the stack. You'll also frequently research, experiment, and test your way to new solutions. Successful candidates are passionate about privacy (with or without prior experience in privacy), can work through challenging problems independently, and enjoy context switching between projects. Successful candidates also have experience in successfully building and running multiple production facing services. The ability to learn and grow quickly is very valued in this position. You will be touching new systems frequently, pitching new ideas, and actively working on the future of privacy at Apple.

Minimum Qualifications

  • 5+ years practical background in software engineering including building, maintaining, and debugging scalable and high throughput cloud/container based services.

  • Working experience in building and maintaining applications in cloud (i.e. Docker, Kubernetes).

  • Understanding of binary linkers, toolchains, and symbols data.

  • Ability to write maintainable, testable and observable code in Python, Go, Java, or other C-based language.

Key Qualifications

Preferred Qualifications

  • BA/BS Computer Science or equivalent professional experience

  • Passion for user privacy

  • Strong background in data structures and system architecture

  • Strong collaboration, communication, interpersonal, and organizational skills

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $135,400 and $250,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Wi-Fi Software Systems Performance Engineer - Apple
Posted: Sep 27, 2024 13:25
San Diego, CA

Job Description

Wi-Fi Software Systems Performance Engineer

San Diego,California,United States

Software and Services

Join the Wireless Technologies and Ecosystems organization and join an outstanding team of engineers driving innovation on products used by millions worldwide. Our group is looking for a highly motivated Performance Engineer to optimize software design for Apple's latest products, including the next generation of Apple Watch, AirPods, iPhone, iPad, and Mac.

Description

As a key member of Connectivity Firmware Performance team you will work on software design, testing and optimization from early prototypes until productization! The work involves devising performance evaluation methodologies on SW/HW prototypes, analyzing logs, and making recommendations for implementing in software based on trade-off analysis at a system & product level.

Minimum Qualifications

  • Strong understanding in one of Wi-Fi, Bluetooth, Thread, or related protocols

  • Background or research experience in RF, Digital, and Wireless communications

  • Experience working with wireless sniffers and protocol analyzers to debug and root cause issues

  • Experience with Python for testing, data analysis, and visualization

  • Knowledge of TCP/IP protocol suite

  • BS Electrical engineering, Computer engineering, Software engineering, or Computer Science

Key Qualifications

Preferred Qualifications

  • Experience with power, performance trade-off analysis

  • Experience with CPU profiling and optimizations

  • Programming in C or C++ is a plus

  • MS or PhD is a plus

  • Approach problems flexibly, adjusting strategies as needed for practical solutions.

  • Focus on priorities and drive efforts toward achieving results.

  • Stay curious, continually seeking to learn and improve processes.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $135,400 and $250,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Silicon photonics / Optical packaging engineer - Apple
Posted: Sep 27, 2024 13:25
Santa Clara, CA

Job Description

Silicon photonics / Optical packaging engineer

Santa Clara,California,United States

Hardware

Silicon photonics (SiPh) technology is essential for realizing next-generation optical interconnects already implemented in data center connectivity and ready to penetrating into short distance within the boards. One critical technology to realize high-volume, low-cost SiPh optical interconnect applications is the development of high efficient optical I/O module architecture, assembly, optical coupling design and process for single-mode fiber packaging. We are looking for a hardworking and passionate Si photonics & optical Packaging Engineer to join our team. In this highly visible role, you will develop Si photonics engine/chiplet packaging and co-packaging solutions utilizing advanced packaging technologies, define assembly baseline processes, decide package BOM, establish optical coupling design/manufacturing that are optimized for performance, reliability, yield and cost.

Description

Responsible to lead Si photonics packaging technology development. Work with cross functional team and lead optical engine module, optical coupling design/fiber array connector and co-packaging optics development efforts. Si photonics based optical engine package architecture / Package integration and drive micro-optical component assembly/interface characterization through Innovation Work with optical component vendors, foundry and OSAT to bring Si photonics packaging solution from concept to HVM. Minimum 5% International travel.

Minimum Qualifications

  • Excellent teamwork and communication skills

  • Strong theoretical background in optics and photonics fundamentals, device/module integration

  • B.S plus 15 years works experiences in the related field

  • Hands-on experience in packaging and measuring fiber-coupled devices

  • Hands-on experience in optical component design, simulation and qualification, and single / multi-mode fiber assembly using active and passive alignment tool

Key Qualifications

Preferred Qualifications

  • M.S and or Ph.D. in Physic (Optics major), Electrical Engineering, Materials Science, Mechanical Engineering or an equivalent field desired, preferred.

  • Hands-on experience of CMOS BEOL wafer scale processing and flip chip assembly (CoC, CoW, WLP, ...) and experience with silicon photonics device (laser, modulator, PD, passive components such as Si WG, MUX/DeMUX is a plus

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $252,400 and $378,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Packaging Producer - Apple
Posted: Sep 27, 2024 13:25
Sunnyvale, CA

Job Description

Packaging Producer

Sunnyvale,California,United States

Marketing

Marcom is the creatively-led global team that oversees Apple's consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences. The Packaging Producer manages packaging, labeling, and print documentation for Apple products worldwide to ensure that high-quality printing and finishing is developed, produced, and shipped on time. Manage overall packaging design with cross-functional partners, including: Marcom Packaging, Product Marketing, Designers, Packaging Engineering, Industrial Design, Purchasing, Localization, Operations, in-region local teams and suppliers.

Description

The packaging team is responsible for working cross-functionally to produce amazing packaging for every new Apple product, and managing the life cycle of existing products. In this role you will specify all materials to support your product lines, scope project needs, ensure all components are manufacturable, and everything is delivered on time. You thrive in a creative environment, learn quickly and can accommodate rapid change. You have an appreciation for quality, communicate clearly, and have patience for the process-both engineering and design. You are and expert at building relationships with and influencing teams, and with outside suppliers and vendors to achieve exceptional results.

Minimum Qualifications

  • 7 years of relevant experience in print production.

  • Experience in print techniques and manufacturing processes.

  • Proficient in Mac applications; database management systems; Adobe Illustrator, Photoshop, InDesign, and Acrobat; and the Microsoft Office suite.

Key Qualifications

Preferred Qualifications

  • Deep understanding of both design and engineering process.

  • Extraordinary eye for color accuracy and quality.

  • Self starter with strong organizational, interpersonal, and communication skills.

  • Creative problem solver who is adaptable, flexible, and resourceful to manage changes in product definition, time constraints, etc.

  • Expertise in program and project management; ability to manage multiple competing projects and priorities, track deliverables, and develop schedules with functional and cross functional partners.

  • Working experience with materials, papers, inks, adhesives, print decoration and finishing techniques, ability to draft specifications around these items.

  • Availability for both domestic and international travel up to 20 percent of time.

  • You love Apple and care deeply about packaging.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,900 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

CAD Engineer - Post-Silicon Infrastructure - Apple
Posted: Sep 27, 2024 13:25
Beaverton, OR

Job Description

CAD Engineer - Post-Silicon Infrastructure

Beaverton,Oregon,United States

Hardware

Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you'll help to ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. In this hands-on role, you will utilize your experience in CAD to support Post-Silicon teams such as Product and Test Engineering (PTE), Digital Custom Group (DCG) and DFT teams. You will write software to build and support automated infrastructure that these teams use for management of eFuse, EMAs and Test Pattern Management. In addition, you will have an opportunity to develop and support software used for memory failure analysis.

Description

The position plays a key role in focusing and fostering on our North Star and making sure that our vision statement extends to all silicon teams: To create, monitor, and maintain high quality infrastructure and flows that enable Hardware Technology to produce chips that enable Apple's best products. The role also includes: - Developing and supporting multiple post-silicon infrastructure systems used to manage eFuses, EMA and Test Patterns. - Evangelizing and promoting these systems across all Apple Silicon design teams. - Creating documentation and providing training to our internal customers. - Continued engagement with our internal customers so that we strive to improve the workflows and systems that suits their needs. You will be working with an energized and highly motivated CAD team that comprehensively supports Apple's chip design efforts.

Minimum Qualifications

  • Experience in Perl, Python, or C++ programming languages.

  • Experience driving large-scale infrastructure from specification, software development to deployment.

  • Minimum requirements of BS degree + 10 years of relevant industry experience.

  • Experience working in Linux/Unix environments.

Key Qualifications

Preferred Qualifications

  • Experience in Post-Silicon infrastructure such as management of Test Programs, eFuses, EMAs, and Memory Failure Analysis.

  • Evangelist of software engineering practices (agile, code review, automated builds, regression testing, revision control systems).

  • Experience with customer support.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Data Center Technician, Data Center - Apple
Posted: Sep 27, 2024 13:25
Ashburn, VA

Job Description

Data Center Technician, Data Center

Ashburn,Virginia,United States

Software and Services

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. The Data Center Technician is responsible for installing servicing and maintaining Apple IT Infrastructure in a 24/7 environment with rapidly shifting priorities while maintaining high availability of the infrastructure.

Description

Apple Data Center Technicians provides direct hands-on support of Data Center IT Infrastructure and internal system components. We require technicians with experience working in collaborative partnerships and have strong communication skills. Strong attention to detail and effective documentation skills are critical components of success in this position. Responsibilities Establish and support network connectivity, installation and removal of hardware assets, securely handling storage media, and troubleshooting hardware issues. Support team and operations by working collaboratively, and contributing to operational and service level deadlines. Support and maintain a positive and effective team environment, sharing information and best practices with other technicians, and ensuring alignment and support of tasks, resources, and plans. Communicate effectively with team members, clients, and stakeholders through both verbal and written channels. Drive innovation, continuously seeking ways to improve operational processes and helping the team meet performance and service level objectives. Support the planning of hardware installation and removal of assets, participate in the implementation of data center infrastructure projects, and maintain awareness of conditions for the elimination of risk that may impact Apple customers and business services. Perform diagnostics & apply firmware updates to resolve hardware/software issues. Use of appropriate PPE such as safety shoes, safety glasses, gloves and facial covering in various environments with ranging temperatures.

Minimum Qualifications

  • Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field.

  • Ability to safely work at heights using step ladders, podium platforms, and people lifts, adhering to all safety protocols.

  • Ability to safely use hand-held tools such as electric drills, safety cutters, fiber testing kits, etc.

  • Ability to work extended shifts within a data center environment, withstanding heat levels ranging from 79F to upwards of 105F while maintaining appropriate hydration.

  • Able to participate in rotational on-call duties, providing after-hours support in a 24/7 operational environment as needed.

Key Qualifications

Preferred Qualifications

  • Minimum of 1 year experience directly supporting IT hardware Infrastructure and working inside of production data center environment.

  • Technical certifications such as CompTIA A+, Network+ Experience in following established procedures, performing network connectivity tasks, hardware component swaps, or installing hardware infrastructure.

  • Experience using and/or supporting computer operating systems.

  • Familiar with productivity applications such as workflow systems, collaboration, email, and scheduling tools.

  • Ability to travel to foreign and domestic locations.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

CAD Engineer - Post-Silicon Infrastructure - Apple
Posted: Sep 27, 2024 13:25
Austin, TX

Job Description

CAD Engineer - Post-Silicon Infrastructure

Austin,Texas,United States

Hardware

Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you'll help to ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. In this hands-on role, you will utilize your experience in CAD to support Post-Silicon teams such as Product and Test Engineering (PTE), Digital Custom Group (DCG) and DFT teams. You will write software to build and support automated infrastructure that these teams use for management of eFuse, EMAs and Test Pattern Management. In addition, you will have an opportunity to develop and support software used for memory failure analysis.

Description

The position plays a key role in focusing and fostering on our North Star and making sure that our vision statement extends to all silicon teams: To create, monitor, and maintain high quality infrastructure and flows that enable Hardware Technology to produce chips that enable Apple's best products. The role also includes: - Developing and supporting multiple post-silicon infrastructure systems used to manage eFuses, EMA and Test Patterns. - Evangelizing and promoting these systems across all Apple Silicon design teams. - Creating documentation and providing training to our internal customers. - Continued engagement with our internal customers so that we strive to improve the workflows and systems that suits their needs. You will be working with an energized and highly motivated CAD team that comprehensively supports Apple's chip design efforts.

Minimum Qualifications

  • Experience in Perl, Python, or C++ programming languages.

  • Experience driving large-scale infrastructure from specification, software development to deployment.

  • Minimum requirements of BS degree + 10 years of relevant industry experience.

  • Experience working in Linux/Unix environments.

Key Qualifications

Preferred Qualifications

  • Experience in Post-Silicon infrastructure such as management of Test Programs, eFuses, EMAs, and Memory Failure Analysis.

  • Evangelist of software engineering practices (agile, code review, automated builds, regression testing, revision control systems).

  • Experience with customer support.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Strategic Growth Initiatives Program Manager - US Consumer Channel - Apple
Posted: Sep 27, 2024 13:25
Austin, TX

Job Description

Strategic Growth Initiatives Program Manager - US Consumer Channel

Austin,Texas,United States

Sales and Business Development

The people here at Apple don't just create products-they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our customers. Apple expects innovation in every part of the company, and the Sales team meets that challenge by identifying and creating new commercial models for Apple products and services as buying behaviors change and evolve. You will be responsible for the development and execution of a program to support new Strategic Growth Initiatives across our US Consumer Channel - growing revenue, installed base and customer engagement with our products through the development and standardization of this new partner program. You will partner cross functionally to design and execute strategic growth initiative programs across our product portfolio; generating scalable, omni-channel campaigns that are grounded in market and customer insights and result in sizable growth of revenue and installed base. The successful candidate will have the ability to influence and inspire cross-functional stakeholders across the organization.

Description

Work with worldwide business development, insights and product marketing teams to compile and evaluate market and customer intelligence insights to develop and execute program briefs for the development of campaign playbooks and assets. Partner with account and business development teams to create business cases to be presented to sales and finance teams to secure program funding, forecast and measure campaign performance trends. Partner with the Marcom team in the development of partner campaign asset kits that generate maximum impact across the channel. Partner across the organization to develop campaign playbooks and with account teams to present and execute the program with top consumer retail accounts. In collaboration with cross-functional teams, project manage targeted, digital-first, omni-channel campaigns; inclusive of online, in-store, SEO, Social Media, e-mails, push notifications, digital display advertising, events, and influencers with engaging and relevant content. Work with cross functional teams to define and implement the use of AI and ML tools to provide agility and scale to partner marketing creative and measurement. Work with our data science/analytics teams to build the tools necessary to measure ROI and KPIs and create standardized reporting on all partner campaigns performance. Optimize partner campaigns to improve results focusing on customer experience. Identify trends and insights to inform priorities and optimize spend and performance based on insights. Evaluate emerging technologies and digital trends to provide recommendations for adoption.

Minimum Qualifications

  • 5+ years of experience in Marketing strategy with an emphasis on Digital Marketing, Advertising, Product Marketing and Analytics

  • Must have knowledge of US Consumer retailers and their in-store, eCommerce platforms and targeted campaign capabilities

  • Strong subject matter expertise in digital marketing including SEO, database, e-mail, sms, push, social media, influencers and display advertising campaigns

  • Proven track record of leveraging technology to drive scale (with emphasis on AI and ML technologies) in the creative and campaign measurement space

  • Highly adept at identifying target audiences and rolling out digital-led, omni-channel campaigns that engage, inform and motivate customers to consider and convert

  • Proficient in optimizing user funnel for best in class customer experience - understanding customer journeys to optimize omni-channel touch points from digital and in-person discovery to last mile in-store or on-device experiences

  • Must have a data driven mindset and use informed insights in decision-making with stellar analytical skills and the ability to transform data into actionable insights. Well versed in web analytics tools such as Adobe analytics and others

  • Strong organizational skills with an ability to structure, and streamline various work streams while maintaining attention to detail

  • Strong communication and interpersonal skills and cross-functional collaboration experience; able to think and react in a high-energy, fast-paced environment

Key Qualifications

Preferred Qualifications

  • Comfortable with ambiguity and can be accountable for results without direct control - orchestrating across teams to build and manage complex projects and influence all levels of leadership

  • Knowledge of the latest trends and technologies in digital-first, omni-channel campaigns

  • Excellent project management skills, including work prioritization and planning

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Portfolio Data Analyst - Apple
Posted: Sep 27, 2024 13:25
Austin, TX

Job Description

Portfolio Data Analyst

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. The Planning and Portfolio Management team orchestrates and manages the portfolio of projects for Apple's online store. As part of the team, you'll be focused on decision support for our leadership and the wider Retail organization by creating insightful analysis and reporting. Your work will support us in managing our project budgets and resource capacity, allowing us to innovate, and create the best-in-class experiences for our customers.

Description

This position plays a crucial role in driving data-driven decision making and project success. As a Portfolio Data Analyst, you will have the opportunity to work on a variety of projects and collaborate with cross-functional teams to ensure accurate and timely reporting and analysis, while also identifying areas for process improvement.

Minimum Qualifications

  • 4+ years experience with data analysis in a portfolio management, financial, or planning environment

  • Understanding of data analysis, forecasting, and reporting methodologies

  • Proficient in spreadsheets (Numbers, Excel), presentation software, and data visualization

  • Experience communicating data to large audiences

Key Qualifications

Preferred Qualifications

  • Knowledge of project management tools and strategies

  • General technical know-how and troubleshooting skills

  • Experience working with a PMO or business data oriented team

  • Analytical, detail oriented, and strong critical thinking skills

  • PMP certification a bonus

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Site Reliability Engineer - Ad Platforms - Apple
Posted: Sep 27, 2024 13:25
Austin, TX

Job Description

Site Reliability Engineer - Ad Platforms

Austin,Texas,United States

Software and Services

At Apple, we work every day to build products that enrich people's lives. Our Advertising Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Our technology and services power advertising in Apple News and Ads in the App Store. Our offline pipelines are highly performant, deployed to handle high-volume asynchronous events at scale, and set new standards for enabling effective advertising while protecting user privacy. The Ad Platforms team is seeking a Site Reliability Engineer for a great opportunity. Our mission is to enable Ad Platforms to deliver advertisements in a reliable and scalable way that results in awesome user experiences.

Description

As a Site Reliability Engineer you will be responsible for providing the platform for critically important ad-tech systems to maintain constant uptime, scale seamlessly, and allow for new applications and services to flourish. The successful candidate will be highly self-motivated with a passion for excellence, quality and detail. The SRE will not only support operations, but also work closely with the developers and architects within the team to aid in the design and assist with the implementation to improve stability, security and scalability. Key Responsibilities: - Implement and improve our infrastructure and application monitoring and observability capabilities that results in improving our reliability. - Engage with application engineering teams to improve service operability and reliability, on-call efficiencies, drive incident management, and post-mortem analysis. - Drive production readiness, and improve key areas like capacity planning, configuration management, and observability - Design and improve architectures of new and existing systems based on the principles of reliability and high availability with extensive logging and observability. - Develop expertise in Apple Infrastructure and best practices and bring that to Ad Platforms to run a world class distributed systems. - Create tooling and automation to improve the operations and operability of our infrastructure and applications.

Minimum Qualifications

  • 3+ years experience supporting internet-facing production services and distributed systems.

  • Good programming skills in one of Java or Python or Go.

  • Experience in operating Linux based systems, with a proven understanding of its internals.

  • Experience in container platforms like Kubernetes.

  • Experience building and running infrastructures on AWS, including using services like EKS, MSK.

  • Experience in Infrastructure as a code like Terraform.

  • Experience in leading the deep-dive and troubleshooting of production issues with an active diagnostic call.

  • Demonstrated problem solving ability using creative and innovating thinking but also adhering to a strong sense of ownership, customer service, and integrity demonstrated through clear communication.

  • Aim to be self-motivated, and eager to learn.

  • Bachelor's degree in Computer Science/Engineering field or equivalent.

Key Qualifications

Preferred Qualifications

  • Master's degree in Computer Science/Engineering field or equivalent.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Strategic Growth Initiatives Program Manager - US Consumer Channel - Apple
Posted: Sep 27, 2024 13:25
Coral Gables, FL

Job Description

Strategic Growth Initiatives Program Manager - US Consumer Channel

Coral Gables,Florida,United States

Marketing

The people here at Apple don't just create products-they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our customers. Apple expects innovation in every part of the company, and the Sales team meets that challenge by identifying and creating new commercial models for Apple products and services as buying behaviors change and evolve. You will be responsible for the development and execution of a program to support new Strategic Growth Initiatives across our US Consumer Channel - growing revenue, installed base and customer engagement with our products through the development and standardization of this new partner program. You will partner cross functionally to design and execute strategic growth initiative programs across our product portfolio; generating scalable, omni-channel campaigns that are grounded in market and customer insights and result in sizable growth of revenue and installed base. The successful candidate will have the ability to influence and inspire cross-functional stakeholders across the organization.

Description

Work with worldwide business development, insights and product marketing teams to compile and evaluate market and customer intelligence insights to develop and execute program briefs for the development of campaign playbooks and assets. Partner with account and business development teams to create business cases to be presented to sales and finance teams to secure program funding, forecast and measure campaign performance trends. Partner with the Marcom team in the development of partner campaign asset kits that generate maximum impact across the channel. Partner across the organization to develop campaign playbooks and with account teams to present and execute the program with top consumer retail accounts. In collaboration with cross-functional teams, project manage targeted, digital-first, omni-channel campaigns; inclusive of online, in-store, SEO, Social Media, e-mails, push notifications, digital display advertising, events, and influencers with engaging and relevant content. Work with cross functional teams to define and implement the use of AI and ML tools to provide agility and scale to partner marketing creative and measurement. Work with our data science/analytics teams to build the tools necessary to measure ROI and KPIs and create standardized reporting on all partner campaigns performance. Optimize partner campaigns to improve results focusing on customer experience. Identify trends and insights to inform priorities and optimize spend and performance based on insights. Evaluate emerging technologies and digital trends to provide recommendations for adoption.

Minimum Qualifications

  • 5+ years of experience in Marketing strategy with an emphasis on Digital Marketing, Advertising, Product Marketing and Analytics

  • Must have knowledge of US Consumer retailers and their in-store, eCommerce platforms and targeted campaign capabilities

  • Strong subject matter expertise in digital marketing including SEO, database, e-mail, sms, push, social media, influencers and display advertising campaigns

  • Proven track record of leveraging technology to drive scale (with emphasis on AI and ML technologies) in the creative and campaign measurement space

  • Highly adept at identifying target audiences and rolling out digital-led, omni-channel campaigns that engage, inform and motivate customers to consider and convert

  • Proficient in optimizing user funnel for best in class customer experience - understanding customer journeys to optimize omni-channel touch points from digital and in-person discovery to last mile in-store or on-device experiences

  • Must have a data driven mindset and use informed insights in decision-making with stellar analytical skills and the ability to transform data into actionable insights. Well versed in web analytics tools such as Adobe analytics and others

  • Strong organizational skills with an ability to structure, and streamline various work streams while maintaining attention to detail

  • Strong communication and interpersonal skills and cross-functional collaboration experience; able to think and react in a high-energy, fast-paced environment

Key Qualifications

Preferred Qualifications

  • Comfortable with ambiguity and can be accountable for results without direct control - orchestrating across teams to build and manage complex projects and influence all levels of leadership

  • Knowledge of the latest trends and technologies in digital-first, omni-channel campaigns

  • Excellent project management skills, including work prioritization and planning

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

AIML - Senior Full-Stack Software Engineer - ML Platform & Technology - Apple
Posted: Sep 27, 2024 13:25
Seattle, WA

Job Description

AIML - Senior Full-Stack Software Engineer - ML Platform & Technology

Seattle,Washington,United States

Machine Learning and AI

Would you like to join us in building the next generation of machine learning platform powering Apple's intelligent experiences across: hardware, software and service products? We are looking for senior full stack software engineer who's passionate about machine learning tooling! Ideal, you need to be proficient in full stack development and skills in: web, mobile or desktop app development. You should have a passion in UX and a strong record of building and shipping applications. You will work closely with an extraordinary ML infra and platform team to build tooling and enable faster integration for bringing ML ideas into Apple products.

Description

Our team is a part of a group within Apple's ML platform organization, that enables ML teams to support ML lifecycle project, such as: data engineering, labeling, training, online and offline evaluation, experimentation and more. Within our group, you will closely collaborate with: design, backend infrastructure, ML engineering and project management teams to brainstorm, prototype and bring features into production. Our team takes full ownership of both web frontend and backend projects.

Minimum Qualifications

  • Deep knowledge in frontend, backend and cloud technologies like: TypeScript, React, etc.; Golang, GraphQL, SQL/NoSQL databases, ElasticSearch, Kafka etc; AWS, GCP, Azure, K8s etc

  • You have a strong and continued record of delivering high impact projects through partnership across organization boundaries with: product, design and infrastructure teams

  • You have a minimum of 5 years developing and maintaining rich web applications for data intensive systems

  • Bachelors in Computer Science, or in a related field

Key Qualifications

Preferred Qualifications

  • Good sense of design and passion for UX and developer experience

  • Ability to clearly and concisely communicate about technical and architectural problems and work with key partners to iteratively solve the problems

  • Experience in machine learning is a plus but not required

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $166,600 and $296,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

AI/ML - Sr. Performance Frameworks Software Engineer - Apple
Posted: Sep 27, 2024 13:24
Cupertino, CA

Job Description

AI/ML - Sr. Performance Frameworks Software Engineer

Cupertino,California,United States

Machine Learning and AI

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. As part of Apple Intelligence, this team is at the forefront of the next revolution in machine learning and Generative AI. We are dedicated to creating groundbreaking conversational assistant technologies for both large-scale systems and new client devices, building upon our legacy of intelligent assistant solutions that already assist millions of users worldwide. Does the opportunity to play a part in building groundbreaking technology for large-scale systems, natural language and artificial intelligence excite you? Do you want to expand the experience of Siri and other AIML products to new products that will help millions get things done, across the globe? Join the ML Systems Evaluation Engineering (MLSEE) team at Apple and contribute to a highly accomplished team that evaluates AIML products, that will delight and inspire millions of people!

Description

As a Performance Framework Software Engineer, you will develop the solutions required to deliver successful AIML products. These include design of automation and performance frameworks and methodologies for evaluating scalable performance measurements for ML based products. This role requires building and implementing tools, APIs and infrastructure for ML based product qualification, and tracking user impact metrics. Equally, this role will participate in the AIML iOS products roadmap decisions, contributing insights and recommendations derived from the in-depth understanding of the current success metrics of AIML products.

Minimum Qualifications

  • 5+ years of professional experience in software development, with a strong emphasis on designing, implementing, and optimizing large-scale data and compute-intensive Frameworks / APIs, and tools

  • Experience with designing of Designing and Architecting tools and frameworks designed for testing and measuring performance

  • Proven expertise in Swift and Python

  • Strong software engineering skills, including system design, development, testing, debugging, release and maintenance

Key Qualifications

Preferred Qualifications

  • Strong software engineering skills, including system design, development, testing, debugging, release and maintenance

  • Experience with Objective-C or least one other object-oriented programming language (e.g., C++, C#, Java)

  • Excellent understanding of an ML-based product lifecycle

  • Demonstrated depth of knowledge and application of statistics-based evaluation methodologies or user success metrics

  • Ability to independently learn new technologies in a fast paced environment

    • Good knowledge on Performance concepts and performance measurement strategies
    • Experienced in multiple design patterns and multithreading
    • Shown problem solving and debugging skills: analyze and investigate failures, errors, and build issues, able to properly drive issues to completion and support issues with data
    • Excellent verbal and written communications skills
    • Possess an outgoing and positive attitude to mobilize and lead others
  • BS/MS in Computer Science or related field

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Consulting Engineering Manager - Apple
Posted: Sep 27, 2024 13:24
Cupertino, CA

Job Description

Consulting Engineering Manager

Cupertino,California,United States

Sales and Business Development

Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Our Apple team helps institutions transform their environments while growing top-line revenue for Apple. To achieve this objective, we gain a comprehensive understanding of the Enterprise and Education sectors in which we operate, spanning both strategic and tactical levels. We develop a compelling vision that inspires us to acquire deep technical knowledge, enabling us to deliver a technically sound solution. We foster collaborative partnerships with both internal and external stakeholders to conceptualize solutions and novel use cases. Subsequently, we actively contribute to the execution of these solutions. Furthermore, we prioritize knowledge sharing, empowering peers and the broader organization to acquire the necessary experience and skills to ensure the success of our customers. At the end of the day, our customers need to know that with their significant investments in our technologies, everything's going to work as promised. We are the ones who make believers out of them. We guide customers on their journey to choose the right technical architecture to achieve their goals. We provide both technical sales consulting and support with a goal of transforming the way people work, teach, and learn.

Description

In this role, you will: - Lead and Develop a Diverse Team: Oversee the recruitment, training, and performance management of a team responsible for delivering exceptional technical expertise in pre-sales engagements. - Consult with Senior Executives and Technical Experts: Provide strategic advice to Apple's customers by engaging with senior executives and technical experts. Collaborate to deliver tailored solutions at the most complex and large-scale levels. - Deep Customer Understanding: Gain a comprehensive understanding of customer organizations, focusing on their deployment, management, integration, and security requirements. Align these needs with their broader technical aspirations. - Cross-Functional Collaboration: Foster collaboration with internal teams, including Sales, Channel, WW Product Marketing, WW Business Markets, Software Engineering, Cloud Engineering, and strategic solution partners. Work together to transform the way people work and learn. - Strategic Sales Initiatives and Technical Strategies: Develop and execute strategic sales initiatives and technical strategies in collaboration with a cross-functional sales team. - Complex Customer Conversations: Lead intricate, customer-facing discussions regarding architecture, development, and deployment to deliver customized solutions. - Technical Requirements Synthesis: Synthesize technical requirements across various sectors, including Education, Enterprise, Government, and Healthcare. Develop cohesive technical product requirements to guide internal stakeholders and influence product direction. - Technical Training and Enablement. Ensure that System Engineers and the broader sales organization possess the requisite knowledge and skills to effectively market Apple products. - Team Support and Development: Foster a supportive work environment by setting clear individual and team goals, identifying opportunities for mentorship, and implementing development programs to enhance essential skills and knowledge.

Minimum Qualifications

  • Typically requires a minimum of 12 years of related experience.

  • Deep knowledge of Apple products and complex technical solutions.

  • Proven technical sales experience in the Education, Enterprise, Healthcare, or Government sectors, with a preference for multiple market experiences.

  • Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support.

  • Exceptional written and verbal communication abilities.

  • Bachelor's degree or equivalent experience

Key Qualifications

Preferred Qualifications

  • Ability to motivate and inspire others, articulate vision and purpose, and advocate for Apple's values.

  • Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions.

  • Excellent collaboration and relationship building skills, including the ability to influence cross-functionally, navigate organizational structures, and manage complex relationships.

  • Deep business acumen, strategic planning, and decision making skills; Forward-thinking mindset to analyze the market beyond the short term, foresee future possibilities, and translate data to plans, strategies, and action.

  • Experience managing a remote/geographically dispersed team is a plus.

  • Background driving performance across a large region, country, or functional area is highly preferred.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $200,400 and $301,400, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Full Stack Web Engineer- Software Integration - Apple
Posted: Sep 27, 2024 13:24
San Diego, CA

Job Description

Full Stack Web Engineer- Software Integration

San Diego,California,United States

Software and Services

Imagine what you could do at Apple! Everyday, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you bring passion and dedication to your job? If so, we are looking for individuals like you. The Apple Media Technologies (AMT) group is at the center of audio, video, and graphics in Apple's innovative products, including the iPhone, iPad, Mac, Apple Watch, AirPods, HomePod, Apple TV and VisionPro. AMT Audio team provides the foundation that powers high profile audio features for all these products and the Audio Software Integration team is looking for an experienced full stack web applications development engineer to join our team and help build robust CI/CD automation tools and applications that ensure delivery of high quality audio software to our customers.

Description

In this role, you will help our team design and develop automation tools and applications using the latest web UI frameworks and drive convergence of our many integration processes and workflows in order to ensure continuous delivery of high quality software. At the same time, the role will require close collaboration with other teams at Apple to develop and deploy synergistic CI/CD build and integration tools.

Minimum Qualifications

  • 5+ years of full stack web application development and CI/CD automation experience in a DevOps environment

  • Proven experience in React.js and JavaScript/TypeScript with exceptional skills in implementing responsive design

  • Proficiency in Go programming language, including syntax, semantics, and concurrency

  • Familiarity with Go-specific ORMs (e.g. ent) or query builders

  • Experience with API design principles; experience implementing GraphQL APIs, RESTful APIs, and/or gRPC services

  • Experience with OAuth, JWT, or other authentication mechanisms

  • Proficiency with relational databases (e.g. PostgreSQL) and/or NoSQL databases (e.g. MongoDB, Redis); ability to write efficient queries and handle database schema design

  • Strong software source control and branching strategy fundamentals; expertise with Git

  • Understanding of continuous software build, integration, test, and delivery system

Key Qualifications

Preferred Qualifications

  • Experience with deploying web applications and services via Jenkins, Docker, and Kubernetes is a strong plus.

  • Experience with LLVM and/or Xcode and/or gnu make is a plus.

  • Broad foundation in software testing; experience with Go testing frameworks, React Testing Library, Jest a plus

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $135,400 and $250,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

US - Specialist: Full-Time, Part-Time, and Part-Time Temporary - Apple
Posted: Sep 27, 2024 07:52
Alpharetta, GA

Job Description

US - Specialist: Full-Time, Part-Time, and Part-Time Temporary

Avalon

Alpharetta,Georgia,United States

Apple Retail

Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that's unlike any other. As a Specialist, it starts with you discovering customers' needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part-time, or part-time temporary.

Description

As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Not only are you the first person customers meet when they enter the store, but you'll be the person who guides them - advising, selling, and even setting up their new products. You perform other roles within the store too, whether it's maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You'll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store performance. You're proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • You have agility to learn new products and features with an interest in technology, particularly Apple products.

  • Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.

  • Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

  • Demonstrate Apple's values of inclusion and diversity in daily activities.

  • You're passionate about Apple and eager to share that passion with others.

  • You're willing to learn and embrace the guidelines behind Apple's unique style of service.

  • You have strong people skills-you're approachable, a good listener, and empathetic.

  • Your work hours will be based on your availability and business needs and may vary week to week.

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Power Management Software Engineer - Apple
Posted: Sep 27, 2024 07:09
Cupertino, CA

Job Description

Power Management Software Engineer

Cupertino,California,United States

Software and Services

Are you a big-picture thinker who loves setting ambitious goals? Do you have a passion for understanding how each line of code affects all the others? In the Core Operating Systems group ensuring the OS is inseparable from each device's identity as a whole. That's because this group is committed to building fully integrated operating systems that combine hardware, software, and apps into a single Apple experience! Your dedication to cross-disciplinary collaboration will help develop groundbreaking technologies, such as iOS, macOS, watchOS, and tvOS. By crafting these distinct, holistic user experiences, you'll continue to uphold and advance the excellence people expect from Apple devices. In the Energy Technologies software team we are looking for a talented and versatile Software Engineer to develop and build intelligent adaptive power management solutions to meet the challenges in Apple's battery operated mobile systems. The goal will be to allow the system to provide optimal performance and experience under tight power delivery constraints. If this describes you, we would love to hear from you.

Description

Work multi-functionally with system architects, electrical engineers, battery engineers, system software engineers, and other functional software engineering teams. Develop new system power management algorithms under tight battery power delivery constraints. Modeling of telemetry data for the purpose of predicting patterns. Explore novel battery management solutions based on actual battery modeling and characterization. Design, implement and optimize system software and embedded firmware. Demonstrate and explain cross functionally system power/performance trade-offs. Influence hardware design specifications of future platforms to deliver a roadmap of innovative software solutions to very challenging battery mechanism system problems. Protect end-to-end confidentiality. An ideal candidate will be eager to learn from history and be curious about all related fields, such as control theory, battery charging, thermals, and performance. In this role, you will enhance and develop battery management solutions. This is a unique and highly visible role that will be at the center of design, development, and productization of software, implementing control systems, battery management, and other related efforts, working closely with multiple teams such as battery management, platform architecture, hardware systems and many other software teams. The goal will be to allow the system to operate at optimal performance under tight power delivery constraints, and without compromising battery life. If you are excited about identifying areas for improvement and creating out-of-the-box solutions we would love to hear from you.

Minimum Qualifications

  • Knowledge of C / C++ / equivalent systems software programming languages and popular scripting languages.

  • Strong system software development skills.

  • Strong understanding of operating systems, hardware, and embedded systems.

  • Demonstrated innovative, critical & independent thinking, and troubleshooting skills.

Key Qualifications

Preferred Qualifications

  • Highly professional, with the ability to deliver high quality, well-tested work on tight schedules.

  • Excellent collaborative skills, with outstanding written and verbal communication.

  • Experience with implementing battery management features and other solutions in power-constrained systems is a plus

  • Experience working on field data analytics to analyze and improve algorithms is a plus.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $121,909 and $214,500 annualized, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Custom IC CAD Engineer - Apple
Posted: Sep 27, 2024 07:07
Austin, TX

Job Description

Custom IC CAD Engineer

Austin,Texas,United States

Hardware

Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you'll help design and manufacture our next-generation, high-performance, power-efficient display and image sensors. You'll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. Joining this group means you'll be responsible for crafting and building the technology that fuels Apple's devices. Together, you and your team will enable our customers to do all the things they love with their devices! As a CAD Engineer of Custom Infrastructure Support, you will provide support for digital, analog and mixed-signal designs using Cadence. Responsibilities include general user support for both layout and schematic designers, tool customizations, Unix/Linux support and development testing of new tools and flows.

Description

In this highly visible role, you will: - Provide full support for Cadence custom flows, tool development, installation and maintenance - Work with the design team to develop utilities and scripts. - Support Virtuoso Layout and schematic software and release flows based on revision control system - Drive design methodology to increase productivity - Work with CAD team to provide general CAD services support, utilities, scripts while also working closely with the Design and Layout teams - Support tool configuration and application - Involvement in test development, automation and regression flow support - Create and maintain relevant documentation

Minimum Qualifications

  • Experience in Python programming

  • Experience with custom IC design

  • Minimum requirement of BS and 3+ years of relevant industry experience

Key Qualifications

Preferred Qualifications

  • Proficient with Unix / Linux OS, utilities, and scripting

  • Experience in programming languages such as DFII, Skill, Perl, Tcl

  • Proficient in Python programming

  • Experience supporting Cadence Composer Virtuoso, Layout tools, VXL, PCELLs, and CDFs

  • Experience in analog and digital new product development IC CAD support using EDA tools

  • Understanding of software engineering practices (code review, automated builds, regressions testing, version control systems).

  • Strong communication skills both oral and written

Education & Experience

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Trust and Safety Technical Program Manager - Apple
Posted: Sep 27, 2024 07:07
Cupertino, CA

Job Description

Trust and Safety Technical Program Manager

Cupertino,California,United States

Software and Services

The Trust and Safety team is responsible for ensuring the trust and safety of Apple services through a combination of threat modeling, data-driven policy, and machine learning. To do so, we are seeking an expert in fraud and abuse on digital platforms such as account takeovers and spam. This role will help drive and support the evolution of the business, working in lockstep with internal and external business partners to rapidly build and deploy effective fraud-fighting solutions to production which is essential in our fight with fraudsters and abusers. It's a hands-on, cross-functional, highly-engaged job. No folks who like to observe from the sideline. A good PM is key to the success of the team and products. Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn't have imagined - and now can't imagine living without. If you're drawn by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and expansive companies in the world, a career with Apple might be your perfect job.

Description

Release the right set of features for our customers, on time and with high quality. Drive all aspects of the software development process: document requirements, scope work, develop a plan, generate a schedule, craft, implement and ship. Work cross-functionally across Apple to use the collective skills and intelligence of our people. Discover and eliminate complexity and ambiguity in projects to ensure visibility and establish goals and expectations for services requested. Make critical decisions and trade-offs to ensure your programs are successful. Help to define a product vision and strategy. Resolve discrepancies, troubleshoot, and unblock issues. Understand sophisticated technical projects and can quickly learn about new technologies and solutions to run their implementation. Connect with every level of our organization, from individual contributors to executives. Demonstrate high integrity and strong values, every single day. Keep up-to date on the latest technology solutions in market to generate innovative ideas to tackle challenges. Work closely with Legal, Privacy and Security teams to design and implement solutions.

Minimum Qualifications

  • 5+ years of program management experience with consumer-facing products.

  • Experience in designing and operating highly distributed, scalable and available systems

  • Understanding of big data and machine learning systems, tools and technologies

Key Qualifications

Preferred Qualifications

  • Strong technical proficiency, steadfast attention to details, persistent at follow up and demanding of quality.

  • Consistent track record of running complex cross functional software projects that support applications and services

  • International product development experience

  • Proficiency in applying project management and collaboration tools

  • Strong verbal and written communication and presentation skills

  • Hands-on experience building and delivering client software, web and internet services

  • Self-starting, self-directed, results producing and self-sufficient.

  • Flexible and open working style, with an ability to quickly establish trust and credibility

  • Experience working in a multifaceted, results driven environment.

  • Comfortable managing ambiguity and working with cross-functional teams.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Software Engineer, Data - Apple Services Engineering - Apple
Posted: Sep 27, 2024 07:05
Seattle, WA

Job Description

Software Engineer, Data - Apple Services Engineering

Seattle,Washington,United States

Software and Services

The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a substantial scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment to millions of customers. Apple Media Products Analytics is looking for an outstanding engineer to help develop an analytics platform that will generate insights into customer experiences on products such as the Apple Music, App Store, and Bookstore. Our stores reach hundreds of millions of customers around the world, and have revolutionized how people interact with their music, movies, TV shows, apps, books, and podcasts.

Description

The ASE Analytics team is responsible for collecting, analyzing, and reporting on customer experiences. From this data we generate insights into how customers interact with our products and use these insights to drive improvements to user-facing features. You will be working on a small team that highly values cooperation and brainstorming, with equal emphasis on design and implementation. You will be responsible for developing systems, tools, and visualizations to make sense of the data. We are looking for a sharp engineer who also has a keen sense of how to build good products. You are also a great teammate -- ready to engage in lively design discussions and able to give and receive constructive code reviews. Your curiosity drives you to explore new technologies and apply creative solutions to problems. The ideal candidate pays close attention to details, but also keeps sight of the bigger picture.

Minimum Qualifications

  • BS degree or equivalent experience in Computer Science or a related field.

Key Qualifications

Preferred Qualifications

  • Demonstrated proficiency in data management and automation on Spark, Hadoop, and HDFS environments

  • Knowledge of maintaining and debugging systems in Java runtime environments (JREs)

  • Proficiency in Java and Scala, or/and C#, Clojure, or a similar object-oriented language

  • Deep understanding and strong hands on experience with multithreading, networking (including non-blocking IO), etc.

  • Confidence with SQL databases like Oracle and with NoSQL databases like Cassandra

  • Experience driving product features, functional specifications, and development schedules,

  • Able to represent their team and the team's technologies

  • Passion and prior experience designing and implementing large distributed systems

  • Desire to be an advocate and driver for performance optimization, automation, and unit tests

  • Able to pick up new technologies quickly

  • Excellent debugging, critical thinking, and communication skills

  • Tireless attention to detail

  • Solid documentation and technical writing skills

  • ADDITIONAL REQUIREMENTS

  • Proficiency with source control systems (SVN, Git) and build tools such as Gradle, Maven, etc.

  • Experience with the Big-Data ecosystem (Spark, Hadoop, Hive, Pig, etc.

  • Experience implementing and administering logging, telemetry and monitoring tools like Splunk is a plus

  • Experience in cluster management/orchestration software like Mesos, Aurora or Ansible using tools such as Docker is a plus

  • Experience working with Cloud based environment a plus

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $135,400 and $250,600, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Privacy & Law Enforcement Compliance - Legal Specialist - Apple
Posted: Sep 27, 2024 07:03
Elk Grove, CA

Job Description

Privacy & Law Enforcement Compliance - Legal Specialist

Elk Grove,California,United States

Corporate Functions

Imagine what you could do here at Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Privacy & Law Enforcement Compliance Specialist performs a variety of tasks to support the Privacy & Law Enforcement Compliance function within Apple. As a Specialist on this team your primary responsibility will be to process and respond to requests for assistance on emergencies. You will also be responsible for processing and responding to requests, subpoenas, court orders and search warrants received from law enforcement agencies seeking access to customer information.

Description

The Specialist performs legal and specialist tasks within the Privacy & Law Enforcement Compliance team and identifies and escalates non-standard and emergency requests appropriately. This includes handling information requests, including document intake, research and processing. The successful candidate will be self-motivated, reliable, and possesses the ability to resolve emergency and standard request issues in an effective and efficient manner. Legal Specialists generally perform the key role tasks, but will also be required to support other tasks as needed. Work week will be Thursday through Monday or Friday through Tuesday. KEY ROLE TASKS - Review, analyze, and respond to emergency requests received from law enforcement agencies for customer information within established procedures. - Participate in on-call emergency requests rotation after-hours, on weekends, and some holidays, working closely with other members of the Law Enforcement Compliance team to provide timely responses to global emergency requests. - Ability to be flexible and make adjustments to ensure team efficiency is met, and deliver consistently high-quality work product. - Clearly communicate process questions from law enforcement, government agencies, and internal/external parties, both in writing and over the phone. - Identify various types of legal process, e.g. subpoena, court order, search warrant using knowledgeable of the United States legal system. - Review and respond to large volume of time-sensitive standard requests received from law enforcement agencies for customer information which are handled in strict accordance with applicable law, Apple's terms of service, privacy policy, and our law enforcement guidelines, and determining when to escalate non-standard requests. - Participate in holiday coverage of non-emergency legal requests and preservations. - Research relevant internal systems and retrieve appropriate information to include in emergency and standard-level responses. - Assist with the development of reports and presentations about the operational area and provide administrative support, as needed.

Minimum Qualifications

  • Prior experience responding to legal requests from law enforcement agencies, or in a law firm assisting attorneys with discovery and trials, but candidates with less experience who meet the other requirements will also be considered.

  • Bachelor's Degree and a Paralegal Certificate or equivalent/higher.

Key Qualifications

Preferred Qualifications

  • Ability to perform in an information sensitive environment and manage work activities within strict Data Protection, Privacy, and Security protocols.

  • Ability to analyze and process emergency and legal process documents and requests within departmental operating procedures.

  • Investigatory process experience, able to work independently with impeccable judgment.

  • Strong technical proficiency and ability to work effectively across multiple applications and databases, maintaining high levels of data accuracy and attention to detail in daily work.

  • Good analysis and decision-making capability, coupled with ability to reliably recognize non-standard and emergency requests and escalate accordingly.

  • Strong work ethic and exceptional collaboration skills.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $39.25 and $58.95/hr, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Privacy & Law Enforcement Compliance - Legal Specialist - Apple
Posted: Sep 27, 2024 07:03
Washington DC, DC

Job Description

Privacy & Law Enforcement Compliance - Legal Specialist

Washington DC,District of Columbia,United States

Corporate Functions

Imagine what you could do here at Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Privacy & Law Enforcement Compliance Specialist performs a variety of tasks to support the Privacy & Law Enforcement Compliance function within Apple. As a Specialist on this team your primary responsibility will be to process and respond to requests for assistance on emergencies. You will also be responsible for processing and responding to requests, subpoenas, court orders and search warrants received from law enforcement agencies seeking access to customer information.

Description

The Specialist performs legal and specialist tasks within the Privacy & Law Enforcement Compliance team and identifies and escalates non-standard and emergency requests appropriately. This includes handling information requests, including document intake, research and processing. The successful candidate will be self-motivated, reliable, and possesses the ability to resolve emergency and standard request issues in an effective and efficient manner. Legal Specialists generally perform the key role tasks, but will also be required to support other tasks as needed. Work week will be Thursday through Monday or Friday through Tuesday. KEY ROLE TASKS - Review, analyze, and respond to emergency requests received from law enforcement agencies for customer information within established procedures. - Participate in on-call emergency requests rotation after-hours, on weekends, and some holidays, working closely with other members of the Law Enforcement Compliance team to provide timely responses to global emergency requests. - Ability to be flexible and make adjustments to ensure team efficiency is met, and deliver consistently high-quality work product. - Clearly communicate process questions from law enforcement, government agencies, and internal/external parties, both in writing and over the phone. - Identify various types of legal process, e.g. subpoena, court order, search warrant using knowledgeable of the United States legal system. - Review and respond to large volume of time-sensitive standard requests received from law enforcement agencies for customer information which are handled in strict accordance with applicable law, Apple's terms of service, privacy policy, and our law enforcement guidelines, and determining when to escalate non-standard requests. - Participate in holiday coverage of non-emergency legal requests and preservations. - Research relevant internal systems and retrieve appropriate information to include in emergency and standard-level responses. - Assist with the development of reports and presentations about the operational area and provide administrative support, as needed.

Minimum Qualifications

  • Prior experience responding to legal requests from law enforcement agencies, or in a law firm assisting attorneys with discovery and trials, but candidates with less experience who meet the other requirements will also be considered.

  • Bachelor's Degree and a Paralegal Certificate or equivalent/higher.

Key Qualifications

Preferred Qualifications

  • Ability to perform in an information sensitive environment and manage work activities within strict Data Protection, Privacy, and Security protocols.

  • Ability to analyze and process emergency and legal process documents and requests within departmental operating procedures.

  • Investigatory process experience, able to work independently with impeccable judgment.

  • Strong technical proficiency and ability to work effectively across multiple applications and databases, maintaining high levels of data accuracy and attention to detail in daily work.

  • Good analysis and decision-making capability, coupled with ability to reliably recognize non-standard and emergency requests and escalate accordingly.

  • Strong work ethic and exceptional collaboration skills.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $39.25 and $58.95/hr, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail

Sr. iOS Engineer - Wallet - Apple
Posted: Sep 27, 2024 07:03
New York City, NY

Job Description

Sr. iOS Engineer - Wallet

New York City,New York,United States

Software and Services

The Wallet Engineering team is looking for proactive, and hardworking software developers to join our growing team! Wallet allows you to collect your boarding passes, movie tickets, coupons, and more, all in one place. It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and on the web. The Wallet team has been hard at work, creating ground-breaking experiences with Apple Cash, Apple Card, and Apple Savings, and we've revolutionized how our customers ride public transit in cities around the world, including London, New York, and Tokyo. Join us and work on an exciting roadmap of features that change the everyday lives of people around the world.

Description

As an engineer on our team, your responsibilities will range from high-level user interfaces, to writing background processing and networking code, to developing frameworks used by other teams at Apple and third party developers. You'll be responsible for maintaining and improving existing features and implementing new and innovative ideas for the future. You will also be responsible for delivering the best possible application performance including fast launch times and smooth scrolling. We work closely with the other iOS engineering teams, Human Interface designers, the Privacy Engineering team, the Server Engineering team, and our partners at other companies. Our goals are simple but the task is large; build the most amazing products in the world that our customers will love.

Minimum Qualifications

  • Strong programming skills, preferably with Swift, C, and/or Objective-C

  • User-interface programming experience

  • Excellent communication and collaborative skills

  • Passion for product quality and attention to detail

  • Comfortable with rapid development cycles, tight schedules

Key Qualifications

Preferred Qualifications

  • BS Computer Science or equivalent

  • Experience developing on iOS, macOS, and/or watchOS

  • User-interface programming experience

  • Excellent understanding of optimization and performance issues across OS software layers

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,800 and $312,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

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Job Detail

Software Quality Engineer - Media - Apple
Posted: Sep 27, 2024 07:03
San Diego, CA

Job Description

Software Quality Engineer - Media

San Diego,California,United States

Software and Services

Imagine what you could do here! Apple is where individual creativities gather together, contributing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. The Media Frameworks QE team is seeking a self-motivated Software Quality Engineer to ensure a stellar Media Experience across the Apple Ecosystem. The Audio & Media Technologies Group (AMT) provides the media and graphics foundation across all of Apple's innovative products, including Vision Pro, Mac, iPad, iPhone, iPod, TV, Watch and AirPods/Beats line of Products. We're seeking an individual with excellent programming abilities, outstanding social relation skills, and a passion for working in a dynamic, fast-paced environment. Develop automation using Python and Swift frameworks, and implement tests for new Media related features.

Description

In this role, you will define and implement functional and performance tests for new features, automate both new and existing functionality by developing Python/Swift libraries, and report any failures. You will also communicate the quality status of existing and upcoming features, collaborate closely with development engineers and multi-functional teams, and build strong working relationships across the organization.

Minimum Qualifications

  • BS in CS/CE/EE

  • Proficiency in coding with Python or similar OOP languages

Key Qualifications

Preferred Qualifications

  • Excellent social skills, including active listening, open-mindedness, and clear, cohesive expression Proven technical leadership abilities and a collaborative team player

  • Demonstrated capacity to take on increasing responsibilities, with a focus on growth and career development Ability to drive innovation and deliver creative, impactful solutions to complex challenges

  • Experience in developing and completing automation solutions

  • High standards for product quality, with a commitment to excellence beyond "good enough"

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $112,278 and $195,200 annualized, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .



Job Detail