Company Detail

Process Support Engineer V - (E5) - Applied Materials
Posted: Oct 27, 2023 11:05
Dallas, TX

Job Description

Key Responsibilities

  1. Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement.

  2. Drives the adoption of new technology at the customer site. Works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.

  3. Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

  4. When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.

  5. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

  6. Knowledge of 4 or more processes on 2 or more technologies

  7. Advanced integration knowledge

Functional Knowledge

  • Regarded as the technical expert in their particular field

  • Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function

Business Expertise

  • Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership

  • Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving

  • Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact

  • Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills

  • Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$144,000.00 - $198,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Anaplan Business Architect - (B4) - Applied Materials
Posted: Oct 27, 2023 11:04
Austin, TX

Job Description

Anaplan Business Architect

Job Responsibilities:

The Anaplan Business Architect will report directly into the Anaplan COE team within the Finance Systems & Integrations organization within Applied Materials. In this position, the Business Architect will be responsible for leading and delivering integrated planning solutions within the Anaplan landscape for the Finance Organization. This includes the leading and execution of all project phases, including planning, design, build, test, and deployment. This is a hands-on position, which requires extensive understanding and application of Anaplan best practices, model schemas, model optimizations, system integration, financial business processes, and financial planning procedures.

In this role, the Business Architect will be required to work closely with the COE Lead and Solutions Architects to ensure continuity and best practices are applied across all models. It is expected that the Business Architect have a strong technical knowledge of the Anaplan application, modeling concepts, schemas, and system architectures. The Business Architect must be able to work closely with the Finance FP&A stakeholders at both the corporate and segment levels to collect, align, interpret, and translate requirements into solutions.

Key Responsibilities

  • Partner with the business to ensure user stories are properly documented and clearly identify the requested enhancement.

  • Performs modifications and/or enhancements to existing spoke model formulas and calculations.

  • Performing system development & enhancements to existing spoke modules.

  • Provides system demos of POC's and updated models to the business.

  • Serves as point of contact for technical questions and feedback with other WSA (Workspace Admins), such as Spoke Model WSA, Data Hub WSA, Security WSA

  • Ensures data is understood, used, and shared effectively, and meeting Anaplan best practices / standards.

  • Support execution of model optimization or model improvement activities for existing models as directed by the Solutions Architect

  • Partners with Security and the WSA Admins to support the development and maintenance of security roles within the spoke models.

  • Quarterly review of spoke model (Dev/QA) access/role assignments and communicates to security cleanup actions.

  • Provides Knowledge Transfer to Spoke Model WSA prior to migration to production as part of ALM checklist.

  • Monitors and helps to maintain Anaplan workspace size increases (per guidance from Anaplan COE Lead and model leads)

  • Create new and maintain the existing UX pages, including various reports, charts, tables, and graphics.

Required Skills:

  • Solid and robust understanding of integrated financial planning and quarter end processes, including upstream and downstream data integration and data flows.

  • Fluent in Anaplan model building best practices and methodologies, including data hub to spoke model and spoke model to spoke model integration.

  • Strong understanding of how upstream source systems are integrated with Anaplan, including SAP, BPC, MDG, and other data source applications. Includes understanding data integration / flows from source to data hub to spoke model.

  • Must be able to communicate clearly and succinctly both verbally and written, to summarize complex business requirements and technical issues into simple clear concise messages for management team.

  • Demonstrates ability to establish effective relationships across multiple functions within the organization.

  • Ability to prioritize and close issues in a fast-paced complex environment.

  • Common problem solving and critical thinking.

  • Proactive, independent, and resourceful individual who is self-motivated and able to proactively self-identify issues and drive them to resolution.

  • Able to work effectively with end user community to gather requirements, solution, develop POC's and implement.

  • Experienced in both Agile and Waterfall Project Management methodologies.

Minimum Qualifications:

  • Bachelors degree in either Computer Science, MIS (Management Information Systems) and/or Finance

  • Minimum Anaplan L3 Model Builder Certified

  • Minimum 3 years of Anaplan modeling experience

  • Minimum 5 years of industry experience

  • 5+ years of Financial Accounting and Financial Planning & Analysis preferred.

  • 2+ years of Project Management experience

#LI

Qualifications

Education:

Master's Degree

Skills

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

U.S. Salary Range:

$104,000.00 - $143,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Athens, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Atlanta, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Saint Cloud, MN

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Plymouth, MN

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Albany, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Schenectady, NY

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Woodbury, MN

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Columbus, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Hopewell Junction, NY

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Buffalo, NY

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Malta, NY

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Augusta, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Duluth, MN

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
New York, NY

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Rochester, NY

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Mount Vernon, NY

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Roswell, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Syracuse, NY

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Rochester, MN

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Macon, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Johns Creek, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Saint Paul, MN

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail

Manager V, Customer Engineer - Eastern, US - (M5) - Applied Materials
Posted: Oct 25, 2023 06:00
Sandy Springs, GA

Job Description

Our Team:

This person will manager multiple customers in the Eastern US as part of the Field Service Team.

Key Responsibilities:

  • Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

  • Manages start-ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

  • Ensures customer satisfaction with Company service and system performance.

  • Interviews, hires, and trains customer engineers as necessary to support regional business.

  • Ensures employee satisfaction through:

  • communication of business progress and all related action.

  • setting goals and controlling achievements.

  • establishing training and career development plans.

  • Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.

  • Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

  • Achieves guaranteed up time and other parameters as sold to customers.

  • Promotes quality improvement processes to:

  • reduce cycle time.

  • drive continuous improvement of technical performance.

  • empower the work force.Responsible for following departmental procedures to safeguard the health, safety and welfare of themselves and those around them who may be affected by their acts or omissions.

Skills & Qualifications:

  • Leadership - Manages multiple related teams, sets organizational priorities, and allocates resources.

  • Business Acumen - Applies in-depth understanding of how own discipline integrates within the segment/function.Influences others internally and externally, including senior management. Guided by business unit, department, or sub-functional business plans.

  • Problem Solving - Applies in-depth understanding of how own discipline integrates within the segment/function.

  • Interpersonal Skills / Customer Relations - Influences others internally and externally, including senior management.

Functional Knowledge:

Applies in-depth understanding of how own discipline integrates within the segment/function.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Required Education and/or Certifications:

Bachelors Degree or Equivalent experience from Military or Industry

Years of Experience: 10 15 Years

Additional Information:

Travel %: 25 60% Depending on where located.

Relocation Eligible (Y/N): Yes

Opportunity can be Remote (Y/N): Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$136,000.00 - $187,000.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations Make Possible a Better Future.



Job Detail