Company Detail

  • Posted - Oct 01, 2024

    Description We are looking for an experienced professional with excellent...

    Description We are looking for an experienced professional with excellent analytical skills and strong business acumen to join Worldwide Capacity Pla...

    Nashville, TN

    Posted - Oct 01, 2024

    Description We are looking for an experienced professional with excellent...

    Description We are looking for an experienced professional with excellent analytical skills and strong business acumen to join Worldwide Capacity Pla...

    Nashville, TN
  • Posted - Oct 01, 2024

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsibl...

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest gr...

    Houston, TX

    Posted - Oct 01, 2024

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsibl...

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest gr...

    Houston, TX
  • Posted - Oct 01, 2024

    Description Amazon Web Services (AWS) is the leading cloud provider, offer...

    Description Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, GenAi, messaging, anal...

    Houston, TX

    Posted - Oct 01, 2024

    Description Amazon Web Services (AWS) is the leading cloud provider, offer...

    Description Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, GenAi, messaging, anal...

    Houston, TX
  • Posted - Oct 01, 2024

    Description Join Project Kuiper to help shape the future of global connect...

    Description Join Project Kuiper to help shape the future of global connectivity through our advanced satellite network. We are seeking a highly skill...

    Kirkland, WA

    Posted - Oct 01, 2024

    Description Join Project Kuiper to help shape the future of global connect...

    Description Join Project Kuiper to help shape the future of global connectivity through our advanced satellite network. We are seeking a highly skill...

    Kirkland, WA
  • Posted - Oct 01, 2024

    Description Amazon is a company of pioneers. It's our job to make bold bet...

    Description Amazon is a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of Customers. Success is...

    Nashville, TN

    Posted - Oct 01, 2024

    Description Amazon is a company of pioneers. It's our job to make bold bet...

    Description Amazon is a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of Customers. Success is...

    Nashville, TN
  • Posted - Oct 01, 2024

    Description Project Kuiper is an initiative to increase global broadband a...

    Description Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO)....

    Kirkland, WA

    Posted - Oct 01, 2024

    Description Project Kuiper is an initiative to increase global broadband a...

    Description Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO)....

    Kirkland, WA
  • Posted - Oct 01, 2024

    Description Project Kuiper is an initiative to increase global broadband a...

    Description Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO)....

    Kirkland, WA

    Posted - Oct 01, 2024

    Description Project Kuiper is an initiative to increase global broadband a...

    Description Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO)....

    Kirkland, WA
  • Posted - Oct 01, 2024

    Description Are you interested in being part of a high visibility, securit...

    Description Are you interested in being part of a high visibility, security centric team that directly impacts the mission operations of our most cri...

    Columbia, MD

    Posted - Oct 01, 2024

    Description Are you interested in being part of a high visibility, securit...

    Description Are you interested in being part of a high visibility, security centric team that directly impacts the mission operations of our most cri...

    Columbia, MD
  • Posted - Oct 01, 2024

    Description AWS seeks a highly motivated, top-tier Network Engineers for t...

    Description AWS seeks a highly motivated, top-tier Network Engineers for the Amazon Dedicated Cloud (ADC) Network Scaling and Deployment team. This c...

    Columbia, MD

    Posted - Oct 01, 2024

    Description AWS seeks a highly motivated, top-tier Network Engineers for t...

    Description AWS seeks a highly motivated, top-tier Network Engineers for the Amazon Dedicated Cloud (ADC) Network Scaling and Deployment team. This c...

    Columbia, MD
  • Posted - Oct 01, 2024

    Description Amazon Web Services (AWS) serves customers and developers who...

    Description Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers...

    New Albany, OH

    Posted - Oct 01, 2024

    Description Amazon Web Services (AWS) serves customers and developers who...

    Description Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers...

    New Albany, OH
  • Posted - Oct 01, 2024

    Description Come join a creative team of Software Developers and Security...

    Description Come join a creative team of Software Developers and Security Engineers dedicated to the security of Amazon Web Services (AWS) cloud comp...

    Cupertino, CA

    Posted - Oct 01, 2024

    Description Come join a creative team of Software Developers and Security...

    Description Come join a creative team of Software Developers and Security Engineers dedicated to the security of Amazon Web Services (AWS) cloud comp...

    Cupertino, CA
  • Posted - Oct 01, 2024

    Description The Amazon Shopper Panel is an opt-in, invitation-only program...

    Description The Amazon Shopper Panel is an opt-in, invitation-only program where participants can earn monthly rewards by sharing receipts from purch...

    New York, NY

    Posted - Oct 01, 2024

    Description The Amazon Shopper Panel is an opt-in, invitation-only program...

    Description The Amazon Shopper Panel is an opt-in, invitation-only program where participants can earn monthly rewards by sharing receipts from purch...

    New York, NY
  • Posted - Oct 01, 2024

    Description Do you like to use network and Unix systems engineering to del...

    Description Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play...

    Cupertino, CA

    Posted - Oct 01, 2024

    Description Do you like to use network and Unix systems engineering to del...

    Description Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play...

    Cupertino, CA
  • Posted - Oct 01, 2024

    Description Amazon is investing heavily in building a world class advertis...

    Description Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advert...

    New York, NY

    Posted - Oct 01, 2024

    Description Amazon is investing heavily in building a world class advertis...

    Description Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advert...

    New York, NY
  • Posted - Oct 01, 2024

    Description Are you interested in advancing Amazon's Generative AI capabil...

    Description Are you interested in advancing Amazon's Generative AI capabilities? Come work with a talented team of engineers and scientists in a hig...

    New York, NY

    Posted - Oct 01, 2024

    Description Are you interested in advancing Amazon's Generative AI capabil...

    Description Are you interested in advancing Amazon's Generative AI capabilities? Come work with a talented team of engineers and scientists in a hig...

    New York, NY
  • Posted - Oct 01, 2024

    Description Amazon Web Services is seeking a talented Marketing Program Ma...

    Description Amazon Web Services is seeking a talented Marketing Program Manager to help execute our field marketing strategy. This is a unique opport...

    New York, NY

    Posted - Oct 01, 2024

    Description Amazon Web Services is seeking a talented Marketing Program Ma...

    Description Amazon Web Services is seeking a talented Marketing Program Manager to help execute our field marketing strategy. This is a unique opport...

    New York, NY
  • Posted - Oct 01, 2024

    Description Trusted by more startups around the world, AWS makes the power...

    Description Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access...

    San Francisco, CA

    Posted - Oct 01, 2024

    Description Trusted by more startups around the world, AWS makes the power...

    Description Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access...

    San Francisco, CA
  • Posted - Oct 01, 2024

    Description For more than 15 years, Amazon Web Services (AWS) has been the...

    Description For more than 15 years, Amazon Web Services (AWS) has been the world's most comprehensive and broadly adopted cloud platform. Would you l...

    San Francisco, CA

    Posted - Oct 01, 2024

    Description For more than 15 years, Amazon Web Services (AWS) has been the...

    Description For more than 15 years, Amazon Web Services (AWS) has been the world's most comprehensive and broadly adopted cloud platform. Would you l...

    San Francisco, CA
  • Posted - Oct 01, 2024

    Description Are you a customer-obsessed builder with a passion for helping...

    Description Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Ge...

    Sacramento, CA

    Posted - Oct 01, 2024

    Description Are you a customer-obsessed builder with a passion for helping...

    Description Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Ge...

    Sacramento, CA
  • Posted - Oct 01, 2024

    Description Do you want to help define the future of Go to Market (GTM) at...

    Description Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? You will be part of the core worldwide Ge...

    San Francisco, CA

    Posted - Oct 01, 2024

    Description Do you want to help define the future of Go to Market (GTM) at...

    Description Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? You will be part of the core worldwide Ge...

    San Francisco, CA
  • Posted - Oct 01, 2024

    Description We are looking for a talented and passionate Sr, Embedded Soft...

    Description We are looking for a talented and passionate Sr, Embedded Software Engineer to be part of an exciting team. You will have an enormous opp...

    San Jose, CA

    Posted - Oct 01, 2024

    Description We are looking for a talented and passionate Sr, Embedded Soft...

    Description We are looking for a talented and passionate Sr, Embedded Software Engineer to be part of an exciting team. You will have an enormous opp...

    San Jose, CA
  • Posted - Oct 01, 2024

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsibl...

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest gr...

    Charlotte, NC

    Posted - Oct 01, 2024

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsibl...

    Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest gr...

    Charlotte, NC
  • Posted - Oct 01, 2024

    Description Sr. Customer Solutions Manager Are you customer obsessed, spe...

    Description Sr. Customer Solutions Manager Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join...

    San Francisco, CA

    Posted - Oct 01, 2024

    Description Sr. Customer Solutions Manager Are you customer obsessed, spe...

    Description Sr. Customer Solutions Manager Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join...

    San Francisco, CA
  • Posted - Oct 01, 2024

    Description Join the Worldwide Specialist Organization (WWSO) Startup team...

    Description Join the Worldwide Specialist Organization (WWSO) Startup team as a Go-to-Market (GTM) Specialist! The Worldwide Specialist Organization...

    San Francisco, CA

    Posted - Oct 01, 2024

    Description Join the Worldwide Specialist Organization (WWSO) Startup team...

    Description Join the Worldwide Specialist Organization (WWSO) Startup team as a Go-to-Market (GTM) Specialist! The Worldwide Specialist Organization...

    San Francisco, CA
  • No Results Found

Sr. Forecast Analyst - Amazon
Posted: Oct 01, 2024 06:27
Nashville, TN

Job Description

Description

We are looking for an experienced professional with excellent analytical skills and strong business acumen to join Worldwide Capacity Planning (WWCP) Forecasting team. WWCP organization owns the end-to-end workforce planning and execution of Amazon's customer service network. Our forecasting, labor planning, scheduling, and real-time management solutions are responsible for the millions of daily decisions needed to provide efficient and frustration-free support to our customers around the world.

This is a high impact role with goals that directly impacts the bottom line of the business. Accurate forecasts drive improvements in cost and quality of our customer service on a global scale.

This role requires a delicate balance in delivering models that are statistically grounded but also explainable operationally - business leaders must be able to understand what variables impact forecast variance and how they should respond tactically. This is a high visibility role with heavy interaction with senior leadership. Analytical ingenuity and leadership, coupled with demonstrated cross-functional partnership, are critical skills for this role.

The ideal candidate has an accomplished professional background with demonstrated proficiency in advanced mathematics and/or statistics. They are comfortable creating strategic recommendations in a thoughtful yet concise manner, and obtaining organizational "buy-in" at senior levels. They are well-organized, can manage multiple analyses/projects simultaneously, and are intellectually curious.

Key job responsibilities

  • Responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques.

  • Collaborate effectively with internal stakeholders and cross-functional teams to analyze forecast variances, understand and mitigate variance drivers, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards.

  • You should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner.

  • You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences.

A day in the life

We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

Benefits summary:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

About the team

Worldwide Capacity Planning optimizes capacity across operations sites that help minimize customer wait time and route customers to the associate who can best resolve their issue, on the first contact. We build forecasting models and optimization tools that help predict the hourly capacity requirement, including when there are new device or game launches, or when there is a special event, such as Prime Day.

Basic Qualifications

  • Bachelor's degree in Business, Mathematics, Operations Research, Engineering or a related field

  • 5+ years of experience as a business analyst or related positions

  • Experience with statistical analysis and modeling

  • Experience with SQL and one or more of the statistical modeling languages/ toolboxes (R, SAS, SPSS, Matlab, or Python)

  • Excellent communication skills to share findings in an understandable and actionable manner

  • Ability to work successfully in a dynamic, fast-paced environment

  • Willing to work during the overlap as per US time zone.

Preferred Qualifications

  • MBA or Master's degree in Mathematics, Statistics, Computer Science, Engineering or other business/analytical disciplines, with 7+ years of related work experience

  • Experience in forecasting, time-series, and multivariate regression

  • Combination of technical skills and business savvy to interface with all levels and disciplines across the organization

  • Proven track record of dealing well with ambiguity, prioritizing needs, and delivering results in a dynamic environment Experience using AWS technologies such as Redshift, S3, etc.

  • Excellent interpersonal, written and oral communication skills

  • Natural curiosity and desire to learn

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Solutions Architect, Financial Services Banking and Lending - Amazon
Posted: Oct 01, 2024 06:27
Houston, TX

Job Description

Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions Architects collaborate with AWS Sales and other AWS teams to help address customer business challenges and accelerate the adoption of AWS services.

As a trusted customer advocate, Solutions Architects help organizations understand best practices around advanced cloud-based solutions, and provide advice on strategies for migrating existing workloads to the cloud. You'll help drive successful business outcomes across a broad set of enterprise customers through your passion for educating, training, designing and building cloud solutions.

You will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of AWS within your enterprise customers, and you will do this by mobilizing resources within AWS and working with our extensive partner network.

Key job responsibilities

Communicate effectively with both business and technical stakeholders as a trusted technical advisor.

Participate in deep architectural and design discussions to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud.

Author and contribute to AWS customer-facing publications such as whitepapers and proof of concepts.

In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.

Build deep relationships with business and senior technical individuals within customers to enable them to be cloud advocates.

Capture and share best-practice knowledge amongst the AWS solutions architect community.

Travel is mostly regional, and is expected to be 15-20%.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

  • 3+ years of design, implementation, or consulting in applications and infrastructures experience

  • 8+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

  • Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

  • Experience with presentations and speaking with executives, IT, management, and developers

  • Experience working with end user or developer communities

  • Experience migrating or transforming legacy customer solutions to the cloud

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Field Sales Operations Manager, North America Startups - Amazon
Posted: Oct 01, 2024 06:27
Houston, TX

Job Description

Description

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, GenAi, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure. Startups, which are now primarily born-in-the-cloud, represent a critically important and growing subset of customers to AWS. Startups have unique needs, priorities, and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them long-term on the AWS platform. This is your chance to join our high-impact Global Sales Operations team as the Field Sales Operations Manager for one of our divisions within North America Startups (NAMER SUP).

Key job responsibilities

The NAMER SUP Sales Operations team is a critical engine powering the growth of the Startups segment. In partnership with our Go-To-Market (GTM) stakeholders, we're on a mission to secure the next generation of high-growth startups and make AWS their primary Cloud Service Provider (CSP) of choice. The NAMER SUP Sales Operations Lead will play a pivotal role in delivering on NAMER Startups goals and priorities by closely collaborating with the Go-To-Market and Business Development teams. In this role, you will leverage your expertise in optimizing workflows, extracting actionable insights from data, and navigating organizational complexities to define key sales support systems aligned with business objectives. You'll build strong relationships across functions such as Sales, Business Development, Partner, Finance, and Marketing, enabling you to lead change management initiatives for process improvements and focus on enhancing operational productivity across the NAMER SUP organization. Ultimately, you'll be instrumental in removing roadblocks and driving solutions that empower our sales force to effectively acquire, grow, and retain the best startups on AWS. Your work will be crucial in supporting our mission to make AWS the CSP of choice for the next generation of high-growth startups by optimizing the operational engine that powers our growth.

About the team

Our North America Startups Sales Operations team acts as a trusted advisor, providing "Chief Operating Officer (COO)"-level support and thought leadership to sales leaders. This translates to high-quality decision-making built on a foundation of data-driven insights. We go beyond the immediate, offering an "outside-in" perspective on the long-term health of the business. We identify and own critical, long-term operational initiatives - the "big rocks" that may not yield immediate results but are essential for long-term viability. Ultimately, we empower ambitious startups to change the world and turn bold ideas into reality.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

GSO2024

Basic Qualifications

  • Bachelor's degree or equivalent

  • 10+ years of sales operations or equivalent experience

  • Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Preferred Qualifications

  • Master's degree or equivalent

  • Experience working within a high-growth, technology company

  • Experience using Salesforce (or other CRM tool) or BI tools

  • Experience presenting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Harness Build/Test Tech III, Kuiper - Amazon
Posted: Oct 01, 2024 06:27
Kirkland, WA

Job Description

Description

Join Project Kuiper to help shape the future of global connectivity through our advanced satellite network. We are seeking a highly skilled Harness Build and Test Specialist III who will play a critical role in transitioning prototype designs into scalable, high-quality manufacturing processes. This position is ideal for experienced technicians who excel in a fast-paced environment, enjoy collaborating with engineering teams, and are passionate about developing innovative solutions to support our mission of enabling worldwide access to high-speed internet.

Key job responsibilities

  • Wire Harness Fabrication and Assembly: Build, assemble, and integrate high-quality wire harnesses and electro-mechanical assemblies for critical aerospace applications. Ensure compliance with project requirements and industry standards.

  • Prototype to Production: Work closely with engineering teams to refine and scale prototype designs into mass manufacturable products, focusing on process development and optimization to ensure efficiency and reliability.

  • Technical Documentation and Training: Develop and maintain detailed documentation for harness build processes and operational procedures. Provide training and mentorship to team members and collaborate with engineering to document and improve future processes.

  • Process Development and Optimization: Participate in the ideation, planning, and execution of product development stages. Collaborate with production engineers to design and iterate on material process flows for the factory, aiming to optimize production lines and reduce lead times.

  • Electrical Checkout and Testing: Perform electrical checkouts using custom setups and off-the-shelf equipment to ensure the integrity and reliability of harness assemblies. Troubleshoot and resolve technical issues as needed.

  • Cross-Functional Collaboration: Work with cross-functional teams, including supply chain and manufacturing, to address production and development challenges, bridging gaps between design and manufacturing.

  • Adaptability and Innovation: Stay current with new technologies and tools to continuously improve processes. Adapt quickly to changes in project scope and priorities to support the dynamic needs of the team.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

  • High school diploma or equivalent certification, with 2+ years of experience in a manufacturing or technical environment, or an associate degree in engineering, math, or science.

  • Proven experience in fabricating or inspecting wire harness and cable assemblies, with the ability to interpret complex schematics, engineering drawings, and technical documentation.

  • Knowledge of electrical and mechanical systems, including soldering, wire stripping, contact crimping, contact insertion/removal, harness routing, and strain relief techniques.

  • Ability to use various mechanical and precision tools, including measuring instruments.

  • Strong teamwork and communication skills, with a commitment to delivering high-quality work.

Preferred Qualifications

  • IPC-620 Certification or equivalent.

  • Experience in the aerospace, aviation, or other high-reliability operating environments.

  • Knowledge of GD&T (Geometric Dimensioning and Tolerancing).

  • J-STD-001 Soldering Certification, NASA STD 8739.1, and NASA STD 8739.4 Certifications.

  • Experience with electrical testing, troubleshooting, and use of custom and off-the-shelf equipment.

  • Experience in a high-growth startup or large, well-established tech company.

  • Familiarity with ISO standards, compliance issues, and government regulations such as ITAR.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,040/year in our lowest geographic market up to $93,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Manager, Content Management , Heavy Bulky Services - Amazon
Posted: Oct 01, 2024 06:27
Nashville, TN

Job Description

Description

Amazon is a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of Customers. Success is measured against the possible, not the probable. For today's pioneers, that's exactly why there's no place on Earth they'd rather build than Amazon.

Are you an experienced manager and content professional with a passion for Customers? Do you have the drive to deliver multiple projects on time, every time, with deliverables that exceed audience expectations? Do you thrive in a fast-moving culture where Customer Obsession and the ability to think on your feet are highly valued? If so, then Amazon's Heavy Bulky and Services team is looking for a Manager, Content Management like you to lead and manage a team of Content Developers to deliver high-quality content for our Customers and Customer Service Agents.

To excel in this position, you will be comfortable in a fast-paced, high-energy environment. You must be used to dealing with tight deadlines and internal stakeholders, and have a proactive approach to problem solving. You will have experience digging into data to discover pain points and developing content team strategy that solves those problems. And, most importantly, you have deep expertise in help and support content, including writing, production, and strategy.

In this role, you directly affect the experience for millions of Customers for the high consideration and complex products sold at Amazon. You will work on the creation and management of process documentation for support Associates that help Customers address issues. You will work with Program Managers to understand new programs and changes to existing programs to capture all needed processes that will be executed by Associates when supporting Amazon customers, and partner with partner teams and Customer Service to gather their feedback and continuously improve the knowledge base. This includes having regular meetings with direct reports, mentoring and teaching them to be successful in their roles.

Key job responsibilities

  • Oversees and leads a team of Content Developers.

  • Develop a deep understanding of the customer and channel strategies as well as business pain points by actively deep diving data and working with cross-functional teams.

  • Create and drive content projects for their entire lifecycle from planning through post-launch measurement

  • Find and execute strategies to improve content accessibility, quality, maintainability, and usability

  • Identify, promote, and implement strategies to improve content development workflow and team efficiency

  • Continuously interpret metrics to assess content and improve our Customer experience

  • Build and leverage strong relationships with multiple stakeholders to deliver complex, global projects

  • Use a combination of data analysis, user research, bench marking, and content audits to make content decisions and orchestrate content development

  • Strategize and write content for complex projects impacting Customer experience

  • Lead, develop and grow a team of Content Developers

  • Outlines the team's processes, educates Content team on improving content metrics and collaborates with different teams to achieve global content alignment

A day in the life

A typical day for the Content Manager begins with the reviewing new stakeholder requests, content data and ensuring content projects are on track. You oversee the content approval process, facilitating meetings with stakeholders to maintain quality and alignment. You attend meetings with the wider Content organization to keep well-informed of changes impacting Content. Collaborating with partners is crucial as you provide guidance on content strategy to ensure the best performance and overall customer experience.

You monitor performance through regular reporting, providing insights and recommendations for improvement. As the manager, you provide ongoing support and enable the team to reach their full potential and be successful.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

Basic Qualifications

  • Bachelor's degree

  • 5+ years of working cross functionally with tech and non-tech teams experience

  • 5+ years of team management experience

  • 5+ years of cross functional project delivery experience

  • 5+ years of program or project management experience

  • Experience defining program requirements and using data and metrics to determine improvements

  • Strong content strategy and information architecture skills

  • Working knowledge of Darwin Information Typing Architecture (DITA)

  • Intermediate HTML and XML skills and experience with publishing tools

Preferred Qualifications

  • Experience managing, analyzing and communicating results to senior leadership

  • Experience with Content Management Systems (CMS)

  • Experience in Localization and Translation

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $189,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

MFG Engineer - Split Shift, Project Kuiper - Amazon
Posted: Oct 01, 2024 06:27
Kirkland, WA

Job Description

Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

This position provides manufacturing engineering ownership of integrated and tested assemblies for the project Kuiper satellite program. You will be supporting new satellite assemblies early in the design phase, providing critical design for manufacturability input and supporting testing of these assemblies, while developing and implementing the plan to move from design/test into build/production.

Key job responsibilities

  • Design space hardware production processes and production lines

  • Experience with equipment design, procurement, installation, and qualification

  • Work with supply chain partners to manage critical vendors

  • Material flow planning and manufacturing process definition with minimal existing definition

  • Ability to support space hardware testing, including tooling design and data analysis

  • Assembly, Integration, and Test takt time & cost optimization planning

  • Design for Manufacturability review and sign off for design release

  • Design and procure tooling to support manufacturing operations

  • Troubleshoot production issues in a timely manner

  • Work with cross functional teams to solve production issues

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

This role will require a thorough understanding of electro-mechanical assembly processes, acceptance testing, and triage issues. You will own and coordinate integration work, produce build documentation, troubleshoot issues, and ensure production operations run smoothly. Transitioning into a production environment, you will strive to produce assemblies for the lowest possible cost and highest possible quality. This will include root causing problems that occur for the assembly to keep builds on schedule while also working on efficiency gains through tooling, automation, or design and process changes. You will work closely with design, tooling, dynamics, thermal, and electrical engineering to deliver on these objectives.

About the team

We are a fast-paced, data-driven team, and work with leaders in multiple technology areas to deliver the best product for our customers. We hold each other to relentlessly high standards, and constantly look for ways to improve the product's performance, quality and cost. We are excited about the technical challenges, which motivates us rather than discourages us.

We want individuals who are ready for this challenge and want to reach beyond what is possible today.

Basic Qualifications

  • 3+ years of experience developing, building, and testing mechanical assemblies

  • Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent

Preferred Qualifications

  • 2+ years of experience planning and driving process development campaigns

  • Experience with integrated and mechanical assemblies, including troubleshooting and root cause analysis of testing, processing, and assembly failures

  • Experience with bringing up a production facility from early product design/concept and

  • Cross-functional communication - comfortable evangelizing ideas and concerns clearly and persuasively, in both verbal and written forms

  • Successful in taking complicated build and design requirements and developing them into clear and concise build and test instructions and implementing appropriate and useful quality standards and procedures

  • Hands on electromechanical experience, whether professionally or as a hobby

  • Experience working with RF systems and/or fiber optics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Manufacturing Engineer - Space Hardware, Project Kuiper - Amazon
Posted: Oct 01, 2024 06:27
Kirkland, WA

Job Description

Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

We are seeking a Manufacturing Engineer to help lead the development, definition and testing of hardware, processes and line layouts for various subsystem and satellite assembly builds. This individual will work closely with engineering teams in specifying and building or procuring tools and line equipment for Kuiper hardware builds. The successful candidate has some basic experience in supporting development cycles of space hardware through development, QTP (qualification test procedures), and flight hardware ATP (acceptance test procedures).

Key job responsibilities

  • Write work instructions, troubleshoot non-conformances and help execute critical satellite assembly build and test campaigns, including hands-on work.

  • Definition & implementation of Work Order and standard operating procedures

  • Design and run experiments/test articles to support process development for various subsystems.

  • Assist with developing manufacturing processes for automated quality SPC.

  • Work with engineering and technician teams to plan line layouts for Assembly, Integration & Test to intended throughput capacities.

  • Specify, design and help procure various assembly equipment, tools and systems to meet program development requirements

  • Interface with facilities personnel on site development and utility requirements definition.

  • AIT takt time & cost optimization planning

  • Review designs for manufacturability and sign off for design release

  • Must be willing to work off shifts and weekends as required.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

  • 4+ years of working in manufacturing engineering or equivalent experience

  • 1+ year experience with integrating, testing and troubleshooting mechanical and electronic systems

  • 1+ year experience with Computer Aided Design tools such as Solidworks or NX/Unigraphics

Preferred Qualifications

  • Related experience from internships or college organizations- Technical writing experience, including work instructions, standard operating procedures and/or test plans.

  • Experienced with various automated manufacturing processes, including assembly and test methods at component level, subsystem, and system level.

  • Experienced with handling and tracking systems for continuous material flow to manufacturing lines.

  • Familiar with QTP/ATP, functional testing, and/or environmental testing such as thermal, acoustic, or vibe.

  • Experience supporting both Development and Production programs

  • Formal training/certification in Operational Excellence Systems (Lean, 5S, Six Sigma, etc.) a plus.

  • Strong organizational, analytical, root cause analysis and problem solving skills.

  • Excellent communication and leadership skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Sr. Business Analyst, US ADC Security - Amazon
Posted: Oct 01, 2024 06:27
Columbia, MD

Job Description

Description

Are you interested in being part of a high visibility, security centric team that directly impacts the mission operations of our most critical Government customers? We are looking for motivated self-starters that can work in a fast paced, data-driven environment. The successful candidate will be an analytical problem solver, have an extremely high level of security focus and a passion for process improvement.

This role requires an individual with excellent analytical abilities and security operations acumen, with exceptional written and oral communication skills. The successful candidate will have a strong understanding of different security principles, underlying data analytics, and the ability to assimilate new methodologies and data sources. They will be a self-starter comfortable with ambiguity, with strong attention to detail, vocally self-critical, an ability to work in a fast-paced and ever-changing environment. They will analyze large amounts of security data, discover and solve problems and build metrics and business cases to help security teams to make decisions.

The US ADC Security team is looking for an experienced Business Analyst with strong SQL skills to define and standardize reporting mechanisms that currently vary or do not exist. This position will be responsible for working with the team to build reports and data visualizations that will drive insights into root causes of defects in security processes and help the process evolve through data driven decision making.

Key job responsibilities

  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format

  • Identify process and system improvement opportunities by monitoring existent metrics, analyzing data and partnering with internal teams

  • Design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions

  • Supporting cross-functional security teams on the day-to-day execution of the existent program implementation

  • Work with structured data in a traditional data storage environment

  • Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization, cross-checking data against other published sources to determine fidelity

  • Utilize basic data-manipulation tools

  • Derive actionable recommendations from analysis that impact a process or team

  • Convert data to make it analysis-ready through descriptions, aggregations, and pivots

  • Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks, flashes)

About the team

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.

Basic Qualifications

  • 8+ years of professional or military experience

  • 5+ years of SQL experience

  • Experience with AWS technologies

  • Experience in scripting for automation (e.g. Python) and advanced SQL skills.

  • Current, active US Government Security Clearance of Secret or above

Preferred Qualifications

  • Experience working directly with business stakeholders to translate between data and business needs

  • Experience managing, analyzing and communicating results to senior leadership

  • Experience with theory and practice of design of experiments and statistical analysis of results

  • Experience with theory and practice of information retrieval, data science, machine learning and data mining

  • Experience programming to extract, transform and clean large (multi-TB) data sets

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Network Development Engineer - Amazon
Posted: Oct 01, 2024 06:27
Columbia, MD

Job Description

Description

AWS seeks a highly motivated, top-tier Network Engineers for the Amazon Dedicated Cloud (ADC) Network Scaling and Deployment team. This critical role will drive the expansion of AWS's next-generation IP network infrastructure, innovating in network automation and cloud networking technologies to build highly available, secure, and scalable solutions. The ideal candidate will leverage their knowledge of networking concepts, experience in large-scale enterprise or service provider environments to drive complex issues to resolution autonomously or collaboratively. They will utilize AWS's advanced tools to develop automations that reduce manual operations, implementing cutting-edge approaches to automate network deployments across AWS's global data centers. Responsibilities include leading the planning, design, and execution of large-scale network scaling and build projects, utilizing coding best practices and custom automation frameworks for seamless scalability and rapid resource provisioning. The role requires supporting 24/7 operations on-call rotation and the capability to work on-site for critical events or needs.

This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

Key job responsibilities

You will be responsible for the planing and delivery of network scaling and network build projects, including high-level (HLD) and low-level (LLD) reviews, bill of materials review, and defining and executing the overall scaling strategy and implementation plans for AWS's ADC regions. Your experience working in a network system deployments or in an enterprise network environment will help us implement automated solutions across a variety of applications and systems.

You'll also:

  • Maintain Amazon Web Services' next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.

  • Troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.

  • Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.

  • Drive and support innovation from Top of Rack to the Network Core and everything in between.

  • Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.

  • Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.

  • Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.

  • Deliver simple, sustainable and repeatable solutions and processes.

  • Collaborate with highest tier escalation engineers/resolvers.

  • Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.

This position requires that the candidate selected be a US citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.

About the team

AWS ADC Networking (Amazon Dedicate Cloud) owns datacenter network services that provide unconstrained connectivity to dedicated US Government customers. They own the networks end to end, including scaling, design, and operational functions.

Core Networking Videos:

  • Working at AWS in the Core Networking Team - Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4

  • Working at AWS in the Core Networking Team - Meet Chitra, Systems Development Engineer --- https://youtu.be/Dc0279BKS58

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • Current, active US Government Security Clearance of Top Secret or above

  • 5+ years of experience in a hands-on, network-focused technical role involving IP routing protocols/technologies and platforms in large-scale data center and/or WAN environments ; experience developing engineering, deployment, or operations mechanisms to support IP networks and networking systems.

  • 5+ Years experience in a technical on-call capacity responding to customer-impacting events, mitigating issues, and performing root cause analysis.

  • Knowledge and experience interacting with multiple network devices simultaneously through networking configuration tools, Infrastructure as Code, or scripting.

  • Ability to demonstrate excellent technical judgment with a high standard for change safety, and capability to operate independently as well as collaboratively with peers.

Preferred Qualifications

  • Possess an in-depth knowledge of and extensive experience with networking and systems technologies, including network hardware, packet forwarding architectures, TCP/IP networking, IP routing, server load balancing, and network security architecture.

  • Demonstrate a thorough understanding of core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, server load balancers, firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.

  • Experience with one or more of the following router, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, Citrix, F5, Fortinet, Palo Alto, etc.

  • A detail-oriented team player with excellent analytical skills. Adept at collaborating seamlessly with immediate and extended teams, prioritizing collective success above individual interests. Thrives in fast-paced environments by leveraging effective prioritization and time management capabilities.

  • Possess experience working in a Linux/Unix environment with scripting skills or a strong desire to learn scripting languages, specifically Python, Perl, or shell scripting (bash, ksh, csh), along with software development/programming capabilities.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,400/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Data Center Security Manager, DC Security Amer-West - Amazon
Posted: Oct 01, 2024 06:27
New Albany, OH

Job Description

Description

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee.

AWS is growing rapidly, and we are looking for a Data Center Security Manager (DSM) to join our expanding Infrastructure Operations team, who will help manage and improve site security operations in our data centers.

Key job responsibilities

The selected individual will be responsible for managing physical security operations, developing post orders, defining security procedures, handling site incidents, working with security equipment, participating in construction projects and to drive day-to-day process improvement activities and managing vendors.

A day in the life

Duties include ensuring consistent deployment of all required security policies and procedures and participate in re-occurring site audits and reviews and testing new security technologies.

Must have and demonstrate resilient leadership skills, flexibility to work in dynamic environment, exceptional knowledge of security practices and strong written and verbal communication.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • 3+ years overseeing security operations and personnel

  • 2+ years of experience in security patrolling and reporting

  • 2+ years of experience working with security vendors and contractors.

Preferred Qualifications

  • Experience in access control and video surveillance software applications (LENEL or C-cure)

  • Experience with workflow ticketing and extraction of performance metrics

  • Military or government security experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Senior Software Developer, Palisade - Amazon
Posted: Oct 01, 2024 06:27
Cupertino, CA

Job Description

Description

Come join a creative team of Software Developers and Security Engineers dedicated to the security of Amazon Web Services (AWS) cloud computing environment for all of AWS customers. Since 2006, our team has been enabling our customers to bring great ideas to life in ways that aren't possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them.

Each day, hundreds of thousands of developers make billions of transactions worldwide on our cloud. They harness the power of Amazon Web Services (AWS) to enable innovative applications, websites, and businesses. The AWS Security team owns security for all of these services offered by AWS, including EC2, S3, Lambda, and more than 150 others. As a senior Software Development Engineer, you will help us design and build tools that keeps AWS secure. Our team deals with immense quantities of resources across huge distributed systems, pushing the envelope on scale and advanced analytical techniques to find and mitigate security threats. This is a high visibility team that addresses important security challenges in AWS. You will engage with other teams across AWS to help secure their products.

While you may not be a security expert just yet, in this role you'll develop a broad and deep understanding of the overall AWS security posture. Your work will impact all employees within AWS and help us shape the future direction of automatic security tools in AWS.

Key job responsibilities

Design and develop systems for detecting security issues in software

Design and develop systems for detecting and presenting security problems so they can be fixed

Rapidly prototype and incubate new security features and solutions

Work closely with other internal development teams across various AWS services to coordinate security improvements

Deliver high quality solutions in a hyper-growth environment where priorities shift

Learn about emerging security threats and implement systems to protect AWS from them

About the team

Our systems must be scalable to support a large and growing developer population that is innovating quickly. We help AWS developers build security into their systems, and we help AWS Security personnel verify that systems are secure. Our tools target all types of AWS systems in a range of domains including web services, IoT, robotics, hypervisors, and cryptography.

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores

Inclusive Team Culture

In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications

  • 5+ years of non-internship professional software development experience

  • 5+ years of programming with at least one software programming language experience

  • 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

  • Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

  • 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

  • Bachelor's degree in computer science or equivalent

  • Experience building complex software systems that have been successfully delivered to customers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Software Dev Engineer, Amazon Shopper Panel - Amazon
Posted: Oct 01, 2024 06:27
New York, NY

Job Description

Description

The Amazon Shopper Panel is an opt-in, invitation-only program where participants can earn monthly rewards by sharing receipts from purchases made outside of Amazon, verifying ads from Amazon on their mobile and desktop device, and answering surveys. The program helps Amazon Advertising improve their machine learning and deterministic measurement models to create better advertising products and experiences. It also helps advertisers understand how their ads support their sales at other retailers, helps them improve their products and grow their businesses. As part of the Amazon Shopper Panel team, you will help build powerful and exciting features that will accelerate the adoption of the Amazon Shopper Panel mobile and desktop app. You can learn more about our program at panel.amazon.com

Amazon Advertising operates at the intersection of e-Commerce and Advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers across our owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, streaming services, and mobile devices. We start with the customer and work backwards in everything we do, including Advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place!

Key job responsibilities

As a Software Development Engineer II at Amazon, you will define technology strategy to solve business problems and deliver independently, with limited guidance. Your work will impact software architecture, dependencies, performance, and business value. You will solve complex software problems and provide solutions that are extensible and scalable.

You will solve complex software problems and provide solutions that are extensible and scalable. You will take the lead in removing bottlenecks, making trade-offs between short-term and long-term technical decisions, streamlining team processes and creating mechanisms to reduce churn on implementation.

A successful candidate will have the satisfaction of seeing their work on the Amazon's Shopper Panel mobile and desktop app, where it will be viewed by millions of customers and will drive significantly quantifiable revenue impact, broaden their technical skills and work in an environment that thrives on creativity, experimentation, and product innovation.

Basic Qualifications

  • 3+ years of non-internship professional software development experience

  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

  • Experience programming with at least one software programming language

Preferred Qualifications

  • 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

  • Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Optical Network Development Engineer, Network Product Development - Optics - Amazon
Posted: Oct 01, 2024 06:27
Cupertino, CA

Job Description

Description

Do you like to use network and Unix systems engineering to deliver simple, sustainable, and repeatable solutions? Would you like to play a key role in driving the stability and sustainability of next-generation IP networks?

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Core Networking team is looking for a Sr. Optical Network Development Engineer to join our Network Product Development (NPD) team. As a Sr. Optical Network Development Engineer, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global data centers.

AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. They own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.

Key job responsibilities

Optical Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.

- Collaborate with vendors/manufacturers to evaluate new hardware and software features. Create implementations plans for incorporating them into the network.

- Automate optical test plans and qualify optical modules.

- Collaborate with vendors/manufactures in defining and developing test plans for Optical Modules.

- Work with network operations team in identifying operation issues and improving quality and RMA process.

A day in the life

On an everyday basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers' requirement on interconnect solutions. You'll work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with sister teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence.

Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations.

About the team

Within AWS Networking the NPD (Network Product Development) organization is responsible for, designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.

Working at AWS in the Core Networking Team - Meet Matt, Director, Core Networking -- Link

Meet Kensie, Network Development Engineer -- Link

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

EEO/Accommodations

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.

Basic Qualifications

  • Bachelor's degree in Electrical/Electronic Engineering, Physics, Computer Engineering or equivalent worked experience.

  • 8+ years of work experience on optical communication systems or components.

  • - 8+ years of experience with optical transceivers and IEEE standards.

  • 4+ years of experience developing test scripts for optics validation and characterization.

  • 2+ years of experience working with optical and networking merchant silicon suppliers, manufacturing processes, and qualifications.

  • 1+ years of professional development experience with Python or a similar scripting language for automation scripting.

Preferred Qualifications

  • - PhD or foreign equivalent in Physics, Electrical/Electronic Engineering, Mechanical Engineering, Optical Engineering or a related field.

  • - In depth expertise in hardware and systems design and development.

  • - Expertise in debugging and troubleshooting hardware.

  • - Experience working with ODM and CM suppliers of Optical Modules.

  • - Experience in the product development lifecycle.

  • - Ability to innovate or invent network solutions to business problems.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,200/year in our lowest geographic market up to $247,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Applied Scientist, Sponsored Product - Amazon
Posted: Oct 01, 2024 06:27
New York, NY

Job Description

Description

Amazon is investing heavily in building a world class advertising business and developing a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses for driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.

Sponsored Products DP Experience and Market place org is looking for a strong Senior Applied Scientist who has a track-record of performing deep analysis and is passionate about applying advanced ML and statistical techniques to solve real-world, ambiguous and complex challenges to optimize and improve the product performance, and who is motivated to achieve results in a fast-paced environment. The position offers an exceptional opportunity to grow your technical and non-technical skills and make a real difference to the Amazon Advertising business.

As a Senior Applied Scientist on this team, you will:

  • Be the technical leader in Machine Learning; lead efforts within this team and collaborate across teams

  • Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, perform hands-on analysis and modeling of enormous data sets to develop insights that improve shopper experiences and merchandise sales

  • Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.

  • Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.

  • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.

  • Research new and innovative machine learning approaches.

  • Promote the culture of experimentation and applied science at Amazon

About the team

About the team

Sponsored Products (SP) is Amazon's largest and fastest growing business. Over the last few years we grown to a multi-billion dollar business. SP ads are shown prominently throughout search and detail pages, allowing shoppers to seamlessly discover products sold on Amazon. Ad experience and market place is one of the highest impact decisions we make. This role has unparalleled opportunity to grow our marketplace and deliver value for advertisers and shoppers. You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest-growing businesses across all of Amazon!

Basic Qualifications

  • 3+ years of building machine learning models for business application experience

  • PhD, or Master's degree and 6+ years of applied research experience

  • Experience programming in Java, C++, Python or related language

  • Experience with neural deep learning methods and machine learning

Preferred Qualifications

  • Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.

  • Experience with large scale distributed systems such as Hadoop, Spark etc.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Software Engineer - Generative AI, AGIF | Runtime Services - Amazon
Posted: Oct 01, 2024 06:27
New York, NY

Job Description

Description

Are you interested in advancing Amazon's Generative AI capabilities? Come work with a talented team of engineers and scientists in a highly collaborative and friendly team. We are building state-of-the-art Generative AI technology that will benefit all Amazon businesses and customers.

Key job responsibilities

As a Software Development Engineer, you will be responsible for designing, developing, testing, and deploying high performance inference capabilities, including but not limited to multi-modality, SOTA model architectures, latency, throughput, and cost. You will collaborate closely with a team of engineers and scientists to influence our overall strategy, and define the team's roadmap. You will drive system architecture, spearhead best practices, and mentor junior engineers.

A day in the life

You will read papers and consult with scientists to get inspiration of emerging techniques, and blend those into our roadmap; You will design and experiment with new algorithms, benchmark the latency and accuracy of your implementations; Most importantly you will implement production grade solutions, and see them through the deployments swiftly; You may need to collaborate with other science and engineering teams to get things done properly; You will hold highest bar in operational excellence and support production systems, and constantly create solutions to minimize the ops load.

About the team

Our mission is to build best-in-class, fast, accurate, and cost-efficient large language model inference solutions and infrastructure that will enable Amazon businesses to deliver more value to their customers.

Basic Qualifications

  • 3+ years of non-internship professional software development experience

  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

  • Experience programming with at least one software programming language

  • Prior experience with software performance optimization Or Knowledge of Machine Learning and Deep Learning

Preferred Qualifications

  • 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

  • Bachelor's degree in computer science or equivalent

  • Experience with Large Language Model inference

  • Experience with Trainium and Inferentia Development

  • Experience with GPU programming (TensorRT-LLM)

  • Experience with Python, PyTorch, and C++ programming and performance optimization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Marketing Program Manager - Amazon
Posted: Oct 01, 2024 06:27
New York, NY

Job Description

Description

Amazon Web Services is seeking a talented Marketing Program Manager to help execute our field marketing strategy. This is a unique opportunity to make your mark on a fast-growing business in the exciting and dynamic cloud and SaaS marketplace.

The Marketing Program Manager will partner with marketing & sales leaders to help execute campaigns, programs and events that align to the marketing strategies on pipeline and revenue attainment. As part of this job, you will work on exciting and various activations across the AWS business to achieve maximum impact, execute multi-channel marketing plans, and use a data driven approach to decision making. You will also collaborate with other teams and agencies as needed. The right candidate will have a results-driven approach to marketing and a scrappy, entrepreneurial spirit.

Key job responsibilities

- Partner with sales & marketing leaders to execute on differentiated marketing programs and campaigns

- Event execution with attention to detail and customer obsession in mind

- Drive implementation of the marketing plan through team and leveraging shared services, supporting teams, and agencies as needed

- Deliver high value customer experiences focused on the customer needs and progression through the buyer's journey

- Be empowered to Think big to deliver new ideas and creative approaches to support goals and objectives

- Identify opportunities to leverage existing materials, campaigns and resources and drive inclusion and participation of customers in programs led by other organizations

- Work with other marketing team to deliver necessary messaging, assets and campaign deliverables as needed to support marketing programs and address customer challenges

- Deliver detailed reporting and metrics on activity results, campaign effectiveness, and ROI. Use data to make real-time adjustments and proactively identify trends and opportunities

- Share plans and campaign tactics with other team members to facilitate, reuse, and replicate best practices

- Manages program budgets, ensuring compliance with internal finance policies an on-time payment to vendors

- Oversees marketing agency and vendor relationships and contracting as needed

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • 4+ years of professional non-internship marketing experience

  • Experience using data and metrics to drive improvements

  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

  • Experience using Microsoft Excel to manipulate and analyze data

  • Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

Preferred Qualifications

  • Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs

  • Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Account Manager - Fintech, Startups - Amazon
Posted: Oct 01, 2024 06:27
San Francisco, CA

Job Description

Description

Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world's largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.

As AWS continues to rapidly grow, we seek a Startup Account Manager to help drive the growth of high-potential early, mid, and late stage fintech startups. Your responsibilities will include driving revenue and user adoption, uncovering and winning migrations, and ensuring startups continue to select AWS as their primary cloud provider as they scale. You will align closely with counterparts in product, marketing, solution architecture, and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field. As a member of an industry team, you are expected to be a thought leader, deeply understanding and adeptly responding to news, funding, policy and regulation, changes, challenges, and opportunities across the fintech vertical.

You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless and IoT. Your customers leverage state-of-the-art technologies on AWS to innovate and become the next disrupters, like today's AirBnB, Slack, DoorDash, and Lyft. You are passionate about startups and fintech in particular, a self-starter with a strong entrepreneurial spirit who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace the Amazon Culture.

Key job responsibilities

  • Ensure customer success with early, mid and late stage startups

  • Drive revenue growth and market share in the fintech industry vertical by uncovering and winning new workloads, GenAI opportunities, and migrations

  • Meet or exceed quarterly revenue and goal targets

  • Accelerate customer growth and scale through well-developed sales motions, successful GTM strategy, and deep engagement with Founders, CxO and VP-level stakeholders, Board of Directors, and VC influencers

  • Develop and execute against a comprehensive territory plan and data-driven, strategic account plans

  • Build and expand long-term strategic relationships with key accounts

  • Create and articulate compelling value propositions around AWS services

  • Effectively work with AWS partners to extend reach and drive scale and leverage for your customers

  • Obsess over customers - not competitors - and always ensure customer satisfaction

  • Think and operate like an owner, never sacrificing long-term value for short-term results

  • Expect moderate travel

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience

  • Bachelor's degree or equivalent

Preferred Qualifications

  • Experience with sales CRM tools such as Salesforce or similar software

  • Experience driving new business in greenfield accounts at the C-suite level or equivalent

  • Experience in technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Strategic Program Owner, WWPS Customer Enablement - Amazon
Posted: Oct 01, 2024 06:27
San Francisco, CA

Job Description

Description

For more than 15 years, Amazon Web Services (AWS) has been the world's most comprehensive and broadly adopted cloud platform. Would you like to be part of a team focused on helping our Worldwide Public Sector customers adopt AWS services? AWS offers an innovative and motivating environment where you will have the exciting opportunity to advance in your career, help drive the growth of AWS customers, and help shape the future of an emerging cloud technology.

Within AWS, the Worldwide Public Sector (WWPS) Customer Enablement Organization is responsible for supporting Public Sector customers and partners in their journey to the cloud. Our vision is to promote long-term healthy AWS relationships by ensuring AWS WWPS customers and partners have the operational knowledge, best practices, processes, and mechanisms in place to effectively manage operational aspects of their AWS business.

Key job responsibilities

As the Customer Enablement Strategic Programs Owner, you will be responsible for overseeing and driving the successful delivery of large-scale, complex programs that span multiple functions and teams within the Customer Enablement organization. You should be a self-starter who is highly analytical and data-driven, and breaks down complex problems, synthesizes insights, and drives strategic decision-making. Working in a cross-functional capacity, you will collaborate closely with stakeholders to define program vision, roadmaps, and execution plans, and hold individuals and teams accountable to goals to ensure alignment and successful outcomes.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

  • 5+ years of workplace experience to include 3+ years of experience in program/project management, with a track record of delivering large, complex programs

  • Analytical and problem-solving skills, with the ability to synthesize data into actionable insights using SQL, Tableau, or other data management tools

  • Demonstrated success in leading and coordinating the efforts of cross-functional teams

  • Prior experience using project and program management tools and methodologies (i.e. PMP certification, agile, or scrum, etc.)

  • Stakeholder management skills, with the ability to influence at all levels of the organization

Preferred Qualifications

  • BA/BS degree in a STEM field, business, or related discipline

  • AWS Cloud Practitioner Certification

  • Experience working in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities

  • Passionate about driving innovation and continuous improvement

  • Self-starter with a natural curiosity to learn new skills in an ever-changing environment

  • Robust critical thinking skills and the capacity to creatively resolve problems using diverse and adaptable tools/processes

  • Excellent verbal and written communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Sr. Solutions Architect, GenAI Labs, GenAI Labs - Amazon
Posted: Oct 01, 2024 06:27
Sacramento, CA

Job Description

Description

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Generative AI and Machine Learning background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Yes? We have a role you will find interesting.

Key job responsibilities

- Represent the voice of the customer; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases.

- Provide advanced technical knowledge to your aligned GTM teams to unblock our customers' largest and most critical business challenges.

- Along with your extended team, own the technical bar for specialist technical artifacts and standards.

- Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements.

- Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.

- Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures.

We are open to hiring candidates to work out of one of the following locations:

Dallas, TX, USA | New York, NY, USA | San Francisco, CA, USA | Chicago, IL, USA

A day in the life

The GenAI Labs team is central to the changes generative AI will have on our customers, industries, and the world. We make AWS the best place for our customers and partners to build and deploy their GenAI workloads. As a GenAI Labs Builder SA, your job is to create high-quality GTM collateral, including customer and internal demos, hands-on labs, workshops, POC accelerators and AWS Solutions. You combine product development skills with agility, building high-quality software that uses GenAI and highlights AWS capabilities in this area. You are comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. You can learn new concepts and tools quickly and work at all levels of the GenAI stack.

About the team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications

  • 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

  • 3+ years of design, implementation, or consulting in applications and infrastructures experience

  • 10+ years of IT development or implementation/consulting in the software or Internet industries experience

  • 4+ years of experience within AI/ML or related technology domain.

Preferred Qualifications

  • Experience working with end user or developer communities

  • Experience leading or developing high quality, enterprise scale software products using a structured system development lifecycle

  • Ability to write and present content to a technical audience

  • Experience working with AWS technologies from a dev/ops perspective

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Sr. Worldwide Specialist - GenAI, Model Training & Inference - Amazon
Posted: Oct 01, 2024 06:27
San Francisco, CA

Job Description

Description

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? You will be part of the core worldwide GenAI Training and Inference team, responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of our services and solutions across industry verticals. You will be working directly with the most important customers (across segments) in the GenAI model training and inference space helping them adopt and scale large-scale workloads (e.g., foundation models) on AWS, developing GTM plans, external/internal evangelism, and developing demos and proof-of-concepts.

Key job responsibilities

Key job responsibilities

In this role, you will work closely with customers to understand the ML infrastructure requirements, complexities involved in scaling GenAI model training across modalities and use-cases like natural language processing (NLP) and computer vision that take advantage of the power of AWS' storage, compute, networking, and ML technologies.

You will have the opportunity to define GTM strategies and lead cross-functional initiatives to expand existing markets, develop scalable programs to drive adoption, and identify new opportunities. This involves activities include market sizing, building an opportunity pipeline, working with customers to understand technical requirements for proof-of-concepts, creating content to train the field teams, driving industry thought-leadership, working with product teams to define new features, and identifying partners and potential acquisitions.

As the ideal candidate, you possess a business and technology background that enables you to lead and drive engagements with startups and large enterprises. You have domain expertise in key ML use cases, understand the challenges involved in training and deploying GenAI models, orchestrating workloads using containers/HPC services, and are able to work backwards from customer requirements to suggest scalable solutions and architectures. You have the technical depth to articulate the benefits of ML Frameworks and AWS services to data scientists, data engineers, and C-Level executives. In addition, you have a good understanding of the GenAI market trends, ecosystem, opportunities, and are passionate about market development. You will need to be adept at interacting, communicating, and partnering with teams within AWS (product, solutions architecture, sales, marketing, and professional services) and externally with customers, partners, and importantly, the developer community of ML Frameworks and key open-source offerings.

You will be responsible for creating compelling content, and building scalable programs and mechanisms to increase awareness and adoption of ML Frameworks and AWS solutions. Additionally, you will work with the AWS ML and EC2 product teams to shape product vision and prioritize features for AI/ML Frameworks and applications. A keen sense of ownership, drive, and being scrappy is a must.

About the team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications

  • 7+ years of relevant GTM, Sales, or Consulting experience.

  • 5+ years' experience in distributed, multi-node, multi-GPU model training.

  • Working knowledge of one or more ML Frameworks (e.g., PyTorch, JAX) and ML methods including GenAI foundation models, computer vision models, and other ML models.

  • BA/BS degree

Preferred Qualifications

  • Experience communicating with both technical and non-technical stakeholders across multiple teams, as well as internal and external executive stakeholders.

  • Established track record of credibility as a technology advisor with customer executives (e.g. CEO, COO, CIO, CTO, CMO) and Line of Business Leaders.

  • Experience and success in negotiating complex deals with customers and partners.

  • Experience in a heavily matrixed sales environment, including developing, implementing, managing, and executing go-to-market growth initiatives and sales motions.

  • Deep understanding of cloud technologies, including public and hybrid cloud platforms.

  • Technical background in engineering, computer science, or MIS a plus.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Sr. Embedded Software Dev Engineer, Device OS - Amazon
Posted: Oct 01, 2024 06:27
San Jose, CA

Job Description

Description

We are looking for a talented and passionate Sr, Embedded Software Engineer to be part of an exciting team. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know. In this role, you will be responsible for system architecture and development of new features for embedded systems across multiple product and technology spaces (Alexa devices, IoT devices, etc.).

You will join a team whose mission is to ensure that state-of-the-art technologies that serve the customer can be supported via flexible software architectures, OS and Hardware Platform abstraction, testability, and scalability across multiple device types.

You will dive into an ambiguous problem spaces and meticulously distill out design choices, trade-offs, and priorities. You will Investigate, prototype and deliver new and innovative system solutions, participate in design reviews, API development, and documentation

You love to share best practices, influence and align teams, and be a technical ambassador for software reuse across the wider Amazon organization.

Basic Qualifications

  • 5+ years of non-internship professional software development experience

  • 5+ years of programming with at least one software programming language experience

  • 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

  • Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

  • 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

  • Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Solutions Architect, Financial Services Banking and Lending - Amazon
Posted: Oct 01, 2024 06:27
Charlotte, NC

Job Description

Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions Architects collaborate with AWS Sales and other AWS teams to help address customer business challenges and accelerate the adoption of AWS services.

As a trusted customer advocate, Solutions Architects help organizations understand best practices around advanced cloud-based solutions, and provide advice on strategies for migrating existing workloads to the cloud. You'll help drive successful business outcomes across a broad set of enterprise customers through your passion for educating, training, designing and building cloud solutions.

You will have the opportunity to help shape and execute a strategy to build deep adoption and broad use of AWS within your enterprise customers, and you will do this by mobilizing resources within AWS and working with our extensive partner network.

Key job responsibilities

Communicate effectively with both business and technical stakeholders as a trusted technical advisor.

Participate in deep architectural and design discussions to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud.

Author and contribute to AWS customer-facing publications such as whitepapers and proof of concepts.

In partnership with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.

Build deep relationships with business and senior technical individuals within customers to enable them to be cloud advocates.

Capture and share best-practice knowledge amongst the AWS solutions architect community.

Travel is mostly regional, and is expected to be 15-20%.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

  • 3+ years of design, implementation, or consulting in applications and infrastructures experience

  • 8+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

  • Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

  • Experience with presentations and speaking with executives, IT, management, and developers

  • Experience working with end user or developer communities

  • Experience migrating or transforming legacy customer solutions to the cloud

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Customer Solutions Manager - Amazon
Posted: Oct 01, 2024 06:27
San Francisco, CA

Job Description

Description

Sr. Customer Solutions Manager

Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? Come join a collaborative and talented team, dedicated to helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

If you are excited about the prospect of using your cloud architecture experience to assist our most valuable customers, tackling challenging problems, have a hand in shaping the future of cloud adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you.

You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational, and governance aspects of a successful AWS cloud journey.

You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture, and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer's cloud journey.

You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer's challenges through new ideas, tools and mechanisms.

Successful candidates will have a strong technical background, be aware of details that matter, have excellent problem solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience and operational excellence will influence the team's decisions, provide insight, and help drive secure and robust solutions.

You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of the customers successful migration to AWS.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

Basic Qualifications

  • 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience

  • 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience

  • Bachelor's degree in science, technology, engineering, math, business or equivalent

  • Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

Preferred Qualifications

  • PMP certification, or SCRUM/Agile, SAFe certification

  • Experience implementing cloud services including migrations and modernization projects or similar

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Sr. GTM Specialist, Database - Startups AWS WWSO Core Services - Amazon
Posted: Oct 01, 2024 06:27
San Francisco, CA

Job Description

Description

Join the Worldwide Specialist Organization (WWSO) Startup team as a Go-to-Market (GTM) Specialist!

The Worldwide Specialist Organization (WWSO) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn Amazon Web Services (AWS) ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

The WWSO team helps customers adopt our newest and most advantageous technologies. We are technology specialists. The WWSO Startup team is a team dedicated to helping Startups scale quickly and cost-effectively on AWS. We want Startups to grow better when they choose AWS and we make it easier by recommending the right technologies and then by helping Startups get up and running quickly.

This position specifically is part of the WWSO Startup team, where you will be a GTM Specialist that helps Startups adopt AWS' technologies with a focus on Amazon's Database solutions, among others. You will 1/Be the best storytellers and technologists, 2/Work with the most promising Startups, 3/Scale tech knowledge via products, programs, and the AWS Field, and 4/Gather critical Startup feedback to inform our product roadmaps.

Key job responsibilities

  • Interact at the CxO/VP level, as well as with developers and technical architects, to ease adoption, develop pipeline, secure lighthouse customers, drive top-line revenue, and explore strategic partnerships.

  • Become a trusted business advisor within customer accounts through Technical Thought Leadership.

  • Develop and deploy programs that leverage AWS Field teams, as well as technology and consulting partner channels.

  • Collaborate with AWS Product and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, and release plan.

  • Own the Startup GTM strategy and execution for AWS Database in the western US, collaborating with teams in the field including Sales, Partners, Marketing, and other Specialists.

About the team

The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications

  • 7+ years of relevant GTM, Sales, or Consulting experience

  • 5+ years of technology domain experience in database management systems such as relational databases, NoSQL databases, and data warehouse solutions and large-scale database workloads.

  • Bachelor's Degree Required.

Preferred Qualifications

  • Startup background and experience at a VC or PE-backed firm in a Product, BD, or Sales Executive capacity.

  • Familiarity with open-source software used by Startups and working knowledge of software development tools and methodologies.

  • Established track record of building rapport with Startup executives and closing strategic deals.

  • Strong data-based storytelling skills with a high degree of comfort speaking with Startup executives and developers.

  • Recognized industry expertise in primary discipline(s) with proven public speaking prowess.

  • Cloud expertise as demonstrated by one or more cloud certifications.

  • An Advanced degree highly preferred, especially an MBA or MS in CS or Engineering.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Field Sales Operations Manager, North America Startups - Amazon
Posted: Oct 01, 2024 06:27
San Francisco, CA

Job Description

Description

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, GenAi, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure. Startups, which are now primarily born-in-the-cloud, represent a critically important and growing subset of customers to AWS. Startups have unique needs, priorities, and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them long-term on the AWS platform. This is your chance to join our high-impact Global Sales Operations team as the Field Sales Operations Manager for one of our divisions within North America Startups (NAMER SUP).

Key job responsibilities

The NAMER SUP Sales Operations team is a critical engine powering the growth of the Startups segment. In partnership with our Go-To-Market (GTM) stakeholders, we're on a mission to secure the next generation of high-growth startups and make AWS their primary Cloud Service Provider (CSP) of choice. The NAMER SUP Sales Operations Lead will play a pivotal role in delivering on NAMER Startups goals and priorities by closely collaborating with the Go-To-Market and Business Development teams. In this role, you will leverage your expertise in optimizing workflows, extracting actionable insights from data, and navigating organizational complexities to define key sales support systems aligned with business objectives. You'll build strong relationships across functions such as Sales, Business Development, Partner, Finance, and Marketing, enabling you to lead change management initiatives for process improvements and focus on enhancing operational productivity across the NAMER SUP organization. Ultimately, you'll be instrumental in removing roadblocks and driving solutions that empower our sales force to effectively acquire, grow, and retain the best startups on AWS. Your work will be crucial in supporting our mission to make AWS the CSP of choice for the next generation of high-growth startups by optimizing the operational engine that powers our growth.

About the team

Our North America Startups Sales Operations team acts as a trusted advisor, providing "Chief Operating Officer (COO)"-level support and thought leadership to sales leaders. This translates to high-quality decision-making built on a foundation of data-driven insights. We go beyond the immediate, offering an "outside-in" perspective on the long-term health of the business. We identify and own critical, long-term operational initiatives - the "big rocks" that may not yield immediate results but are essential for long-term viability. Ultimately, we empower ambitious startups to change the world and turn bold ideas into reality.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

GSO2024

Basic Qualifications

  • Bachelor's degree or equivalent

  • 10+ years of sales operations or equivalent experience

  • Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Preferred Qualifications

  • Master's degree or equivalent

  • Experience working within a high-growth, technology company

  • Experience using Salesforce (or other CRM tool) or BI tools

  • Experience presenting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail