Company Detail

Fleet Claims Specialist, Middle Mile Property Damage - Amazon
Posted: Oct 02, 2024 04:55
Nashville, TN

Job Description

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

We are seeking a highly skilled and motivated candidate to file and manage claims related to accidents and damages involving Amazon's growing transportation fleet. The Fleet Claims Specialist will be focusing on filing, managing and resolving claims related to damaged ATS assets. This is an hourly position sitting in either Nashville, TN or Tempe, AZ.

Responsibilities will include reviewing assigned claims, contacting the insured and other affected individuals, initiating documentation in the claim handling system, and resolving claims. An ideal candidate brings a background in fleet maintenance and automotive claims handling, with experience managing professional relationships with multiple stakeholders, holding responsible individuals accountable for asset damages and repair costs, and achieving organizational targets. This job will require exceptional communication, interpersonal, and negotiating skills with the ability to work independently.

Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child.

This position will be an in office position based out of our Nashville office.

Key job responsibilities

  • Interact with carriers/customers to obtain facts, explain claims processes, and provide high quality service to achieve a positive customer experience

  • Plan and conduct investigation to determine liability, bodily injury, and damages

  • Assesses actual damages associated with claims and conducts negotiations to settle claims within assigned authority and achieve the best possible outcome.

  • Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system.

  • Use claims system to properly document files (resolution strategy, supporting evidence, negotiations, etc.).

  • Utilize and navigate various internal and external websites and tools to file and manage claims

  • Work effectively with TOM/TEM/Safety/ROC and other stakeholders to maintain a healthy asset pool

  • Work with TEM team members to help identify carrier caused accidents that negatively impact AZNG asset health and availability

  • Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.

  • Evaluate the financial value of the equipment loss.

  • Schedule and coordinate asset repairs with ATS preferred maintenance vendors

  • Refer claims to other company units to be advised on as needed (e.g., Legal, Risk, Compliance, Loss Prevention).

A day in the life

Fleet Claims Specialist are part of the ATS Fleet team and will report to a Program Manager. A successful candidate will demonstrate the ability to work with cross-functional teams and communicate effectively across all levels of the organization. He or she will bring analytic skills and use data to drive decisions, effectively communicating insights to others in the organization.

About the team

Middle Mile Property Damage (MMPD) investigators operate with minimal oversight, extreme scope and responsibility, and high expectations. We allow our investigators freedom of maneuver, providing the ability to make on-the-ground decisions based on personal discretion.

Basic Qualifications

  • High school or equivalent

  • Experience in a professional field or military

  • Intimate knowledge of US DOT/FMCSA regulations.

  • 1+ years of claims experience

  • 1+ years of professional writing experience

Preferred Qualifications

  • Knowledge of VBA and Excel Macro creation and modification

  • 3+ years work experience in logistics or auto claims industries

  • Familiar with various types / sizes of transportation equipment (tractors, trailers, etc.)

  • Demonstrated success working with carriers and or brokers

  • Understanding of US DOT/FMCSA regulations

  • Demonstrated experience using data to drive root cause elimination and process improvement

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Transportation Specialist - Amazon
Posted: Oct 01, 2024 06:31
Tempe, AZ

Job Description

Description

This role will require you to be located in Arizona

Amazon's Linehaul team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on Amazon, our transportation partners and ultimately our customers. When network disruptions happen, you'll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time.

An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments. Additionally, a passion for quickly providing solutions and resolution to challenges by using strong communication, problem solving and organizational skills is a must. Successful candidates will enjoy working in a fast-pace, high-volume environment with a lot of growth opportunity. They will thrive on accountability to themselves, team, carriers/drivers and work schedules!

Key job responsibilities

- Deliver outstanding carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network to get trailers/trucks back on track when disruptions occur

- Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches

- Support workload surges and/or weather-related operations as needed to include working significant overtime during designated high-volume peaks

- Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, Reach, Decisiv)

- Provide support to field teams and partners by creating repair requests, monitoring repair execution, ensuring on-time preventive maintenance, and maintaining unit history (e.g., for washes, warranties, registrations)

- Help write standard work for both the internal team as well as field teams

- Work with cross-functional teams. Use analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management (TOM), Amazon Freight Partners (AFP), and Fleet.

- Provide support to field teams in driver assignment, load acceptance and driver/equipment availability

Basic Qualifications

  • 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience

  • High school or equivalent diploma

  • Work 40 hours/week, and overtime as required

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  • Are 18 years of age or older

Preferred Qualifications

  • 1+ year call center experience, ideally in a logistics or claims environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Sr. WW Specialist - GenAI, Amazon Q Go-To-Market - Amazon
Posted: Oct 01, 2024 06:31
Dallas, TX

Job Description

Description

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Amazon Q team as a Business Development Specialist!

The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Within WWSO, this position is part of the Worldwide Specialist Team, where you will lead the global GTM plan for Amazon Q. You are a leader for specialists, architects, partners, and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the world's most customer obsessed technical teams can make history.

Key job responsibilities

- Lead GTM to orchestrate sales motions for sales, marketing, partner, product, training, and professional services teams to accelerate adoption of your aligned technology domain, thinking through challenges on a 1-3+ year time scale.

- Leverage your deep domain expertise to create best in class field enablement and sales strategy.

- Support field teams in solution building for high priority customers.

- Bring market signals back to product teams to drive innovation on AWS product roadmaps.

- Own reporting and planning cadences to AWS executives on GTM plan execution.

- Demonstrate thought leadership and be able to credibly represent AWS at industry events, conferences, symposiums, etc.

About the team

Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications

  • 7+ years of relevant Go-to-market, Technical Business Development, Sales, or Consulting experience.

  • 5+ years of Business Intelligence, Artificial Intelligence or SaaS.

  • BA/BS degree required.

Preferred Qualifications

  • Exceptional interpersonal and communication (both written and verbal) skills with experience communicating to technical and non-technical audiences.

  • Established track record of credibility as a technology advisor with customer executives (e.g. CEO, COO, CIO, CTO, CMO) and Line of Business Leaders.

  • Experience and success in negotiating complex deals with customers and partners.

  • Experience in a heavily matrixed sales environment, including developing, implementing, managing, and executing go-to-market growth initiatives and sales motions.

  • Deep understanding of cloud technologies, including public and hybrid cloud platforms.

  • Technical background in engineering, computer science, or MIS a plus.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Leadership Development Program Manager II | RME Global Talent Development , RME Leadership Development - Amazon
Posted: Oct 01, 2024 06:31
Nashville, TN

Job Description

Description

Amazon's Reliability and Maintenance Engineering Global Talent Development (RME GTD) team is currently seeking an experienced and highly collaborative Leadership Development Program Manager who will assist in implementing our leadership development strategy. This role is responsible for managing and delivering several global leadership development programs (LDP). The Program Manager will assess to understand role-specific needs, architect blended learning journeys, and implement associated programs and performance support tools. The role requires a strong delivery record and proven program management experience to own strategic, tactical, cross-functional and learning projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Role requires up to 25% travel.

Key job responsibilities

  • Manage & facilitate new and existing programs, successfully delivering cross-functional LDP's across the RME organization ensuring timely delivery.

  • Work directly with external providers, customers, and partner teams to craft and deliver scalable programs.

  • Facilitate remote and in-person learning and development courses.

  • Partner and collaborate with other program managers to secure resources, scope efforts, set program priorities, establish milestones, and drive delivery for LDP's.

  • Own program communication, accelerating progress by driving crisp and timely action steps, clearing blockers (e.g., path to green), escalating as appropriate.

  • Influence design and development of programs utilizing the ADDIE model.

  • Work with program managers and business leaders to communicate and impact critical business initiatives.

  • Develop, implement, and govern KPI reporting for LDP's, providing visibility to key milestones, and performance of programs using this data to drive/influence business decisions.

  • Own and deliver program communication and accelerates progress by driving crisp and timely decisions,

  • Applies process improvement methodologies to execute existing programs and collaborates with the LDP Sr. Manager in establishing new programs to support leader development across the RME global organization.

A day in the life

Amazon offers a full range of benefits that supports you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Amazon Reliability and Maintenance Engineering team maintains and optimizes technologies ranging from large, modern, purpose-built warehouses utilizing robotics and high-volume conveyance all the way through the value chain to small, high speed warehouses placed as close to our customers as possible. We maintain and optimize technologies in the Global Customer Fulfillment, Sort Center/Air, and Delivery Network. Come join us today on the Amazon Reliability and Maintenance Engineering Learning team!

Basic Qualifications

  • 3+ years of program or project management experience

  • Bachelor's degree in business, HR, or a related field

  • Experience using data and metrics to determine and drive improvements

  • Experience working cross functionally with tech and non-tech teams

  • 2+ years of work experience in learning program management and evaluation, preferably in leadership development; demonstrated experience with measuring the effectiveness of learning programs

  • 2+ years of virtual and in-person facilitation experience

  • Strong business communication skills

  • Comprehensive knowledge and proven experience of learner-centered, performance-based instructional theories and adult learning principles

  • Ability to prioritize in a complex, fast-paced work environment and manage time appropriately

  • Proficient Microsoft Office skills, particularly Excel, PowerPoint, and Word

Preferred Qualifications

  • Master's degree in business, HR, or a related field

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience

  • Technical aptitude to be able to quickly learn new technologies

  • Ability to deliver results with little supervision in a dynamic and sometimes ambiguous environment.

  • Ability to organize and manage multiple tasks simultaneously

  • Ability to define business requirements for technical solutions to scale LDP's

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Leadership Development Program Manager II | RME Global Talent Development , RME Leadership Development - Amazon
Posted: Oct 01, 2024 06:31
Denver, CO

Job Description

Description

Amazon's Reliability and Maintenance Engineering Global Talent Development (RME GTD) team is currently seeking an experienced and highly collaborative Leadership Development Program Manager who will assist in implementing our leadership development strategy. This role is responsible for managing and delivering several global leadership development programs (LDP). The Program Manager will assess to understand role-specific needs, architect blended learning journeys, and implement associated programs and performance support tools. The role requires a strong delivery record and proven program management experience to own strategic, tactical, cross-functional and learning projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Role requires up to 25% travel.

Key job responsibilities

  • Manage & facilitate new and existing programs, successfully delivering cross-functional LDP's across the RME organization ensuring timely delivery.

  • Work directly with external providers, customers, and partner teams to craft and deliver scalable programs.

  • Facilitate remote and in-person learning and development courses.

  • Partner and collaborate with other program managers to secure resources, scope efforts, set program priorities, establish milestones, and drive delivery for LDP's.

  • Own program communication, accelerating progress by driving crisp and timely action steps, clearing blockers (e.g., path to green), escalating as appropriate.

  • Influence design and development of programs utilizing the ADDIE model.

  • Work with program managers and business leaders to communicate and impact critical business initiatives.

  • Develop, implement, and govern KPI reporting for LDP's, providing visibility to key milestones, and performance of programs using this data to drive/influence business decisions.

  • Own and deliver program communication and accelerates progress by driving crisp and timely decisions,

  • Applies process improvement methodologies to execute existing programs and collaborates with the LDP Sr. Manager in establishing new programs to support leader development across the RME global organization.

A day in the life

Amazon offers a full range of benefits that supports you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Amazon Reliability and Maintenance Engineering team maintains and optimizes technologies ranging from large, modern, purpose-built warehouses utilizing robotics and high-volume conveyance all the way through the value chain to small, high speed warehouses placed as close to our customers as possible. We maintain and optimize technologies in the Global Customer Fulfillment, Sort Center/Air, and Delivery Network. Come join us today on the Amazon Reliability and Maintenance Engineering Learning team!

Basic Qualifications

  • 3+ years of program or project management experience

  • Bachelor's degree in business, HR, or a related field

  • Experience using data and metrics to determine and drive improvements

  • Experience working cross functionally with tech and non-tech teams

  • 2+ years of work experience in learning program management and evaluation, preferably in leadership development; demonstrated experience with measuring the effectiveness of learning programs

  • 2+ years of virtual and in-person facilitation experience

  • Strong business communication skills

  • Comprehensive knowledge and proven experience of learner-centered, performance-based instructional theories and adult learning principles

  • Ability to prioritize in a complex, fast-paced work environment and manage time appropriately

  • Proficient Microsoft Office skills, particularly Excel, PowerPoint, and Word

Preferred Qualifications

  • Master's degree in business, HR, or a related field

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience

  • Technical aptitude to be able to quickly learn new technologies

  • Ability to deliver results with little supervision in a dynamic and sometimes ambiguous environment.

  • Ability to organize and manage multiple tasks simultaneously

  • Ability to define business requirements for technical solutions to scale LDP's

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Leadership Development Program Manager II | RME Global Talent Development , RME Leadership Development - Amazon
Posted: Oct 01, 2024 06:31
Austin, TX

Job Description

Description

Amazon's Reliability and Maintenance Engineering Global Talent Development (RME GTD) team is currently seeking an experienced and highly collaborative Leadership Development Program Manager who will assist in implementing our leadership development strategy. This role is responsible for managing and delivering several global leadership development programs (LDP). The Program Manager will assess to understand role-specific needs, architect blended learning journeys, and implement associated programs and performance support tools. The role requires a strong delivery record and proven program management experience to own strategic, tactical, cross-functional and learning projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Role requires up to 25% travel.

Key job responsibilities

  • Manage & facilitate new and existing programs, successfully delivering cross-functional LDP's across the RME organization ensuring timely delivery.

  • Work directly with external providers, customers, and partner teams to craft and deliver scalable programs.

  • Facilitate remote and in-person learning and development courses.

  • Partner and collaborate with other program managers to secure resources, scope efforts, set program priorities, establish milestones, and drive delivery for LDP's.

  • Own program communication, accelerating progress by driving crisp and timely action steps, clearing blockers (e.g., path to green), escalating as appropriate.

  • Influence design and development of programs utilizing the ADDIE model.

  • Work with program managers and business leaders to communicate and impact critical business initiatives.

  • Develop, implement, and govern KPI reporting for LDP's, providing visibility to key milestones, and performance of programs using this data to drive/influence business decisions.

  • Own and deliver program communication and accelerates progress by driving crisp and timely decisions,

  • Applies process improvement methodologies to execute existing programs and collaborates with the LDP Sr. Manager in establishing new programs to support leader development across the RME global organization.

A day in the life

Amazon offers a full range of benefits that supports you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Amazon Reliability and Maintenance Engineering team maintains and optimizes technologies ranging from large, modern, purpose-built warehouses utilizing robotics and high-volume conveyance all the way through the value chain to small, high speed warehouses placed as close to our customers as possible. We maintain and optimize technologies in the Global Customer Fulfillment, Sort Center/Air, and Delivery Network. Come join us today on the Amazon Reliability and Maintenance Engineering Learning team!

Basic Qualifications

  • 3+ years of program or project management experience

  • Bachelor's degree in business, HR, or a related field

  • Experience using data and metrics to determine and drive improvements

  • Experience working cross functionally with tech and non-tech teams

  • 2+ years of work experience in learning program management and evaluation, preferably in leadership development; demonstrated experience with measuring the effectiveness of learning programs

  • 2+ years of virtual and in-person facilitation experience

  • Strong business communication skills

  • Comprehensive knowledge and proven experience of learner-centered, performance-based instructional theories and adult learning principles

  • Ability to prioritize in a complex, fast-paced work environment and manage time appropriately

  • Proficient Microsoft Office skills, particularly Excel, PowerPoint, and Word

Preferred Qualifications

  • Master's degree in business, HR, or a related field

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience

  • Technical aptitude to be able to quickly learn new technologies

  • Ability to deliver results with little supervision in a dynamic and sometimes ambiguous environment.

  • Ability to organize and manage multiple tasks simultaneously

  • Ability to define business requirements for technical solutions to scale LDP's

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Leadership Development Program Manager II | RME Global Talent Development , RME Leadership Development - Amazon
Posted: Oct 01, 2024 06:31
Bellevue, WA

Job Description

Description

Amazon's Reliability and Maintenance Engineering Global Talent Development (RME GTD) team is currently seeking an experienced and highly collaborative Leadership Development Program Manager who will assist in implementing our leadership development strategy. This role is responsible for managing and delivering several global leadership development programs (LDP). The Program Manager will assess to understand role-specific needs, architect blended learning journeys, and implement associated programs and performance support tools. The role requires a strong delivery record and proven program management experience to own strategic, tactical, cross-functional and learning projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Role requires up to 25% travel.

Key job responsibilities

  • Manage & facilitate new and existing programs, successfully delivering cross-functional LDP's across the RME organization ensuring timely delivery.

  • Work directly with external providers, customers, and partner teams to craft and deliver scalable programs.

  • Facilitate remote and in-person learning and development courses.

  • Partner and collaborate with other program managers to secure resources, scope efforts, set program priorities, establish milestones, and drive delivery for LDP's.

  • Own program communication, accelerating progress by driving crisp and timely action steps, clearing blockers (e.g., path to green), escalating as appropriate.

  • Influence design and development of programs utilizing the ADDIE model.

  • Work with program managers and business leaders to communicate and impact critical business initiatives.

  • Develop, implement, and govern KPI reporting for LDP's, providing visibility to key milestones, and performance of programs using this data to drive/influence business decisions.

  • Own and deliver program communication and accelerates progress by driving crisp and timely decisions,

  • Applies process improvement methodologies to execute existing programs and collaborates with the LDP Sr. Manager in establishing new programs to support leader development across the RME global organization.

A day in the life

Amazon offers a full range of benefits that supports you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Amazon Reliability and Maintenance Engineering team maintains and optimizes technologies ranging from large, modern, purpose-built warehouses utilizing robotics and high-volume conveyance all the way through the value chain to small, high speed warehouses placed as close to our customers as possible. We maintain and optimize technologies in the Global Customer Fulfillment, Sort Center/Air, and Delivery Network. Come join us today on the Amazon Reliability and Maintenance Engineering Learning team!

Basic Qualifications

  • 3+ years of program or project management experience

  • Bachelor's degree in business, HR, or a related field

  • Experience using data and metrics to determine and drive improvements

  • Experience working cross functionally with tech and non-tech teams

  • 2+ years of work experience in learning program management and evaluation, preferably in leadership development; demonstrated experience with measuring the effectiveness of learning programs

  • 2+ years of virtual and in-person facilitation experience

  • Strong business communication skills

  • Comprehensive knowledge and proven experience of learner-centered, performance-based instructional theories and adult learning principles

  • Ability to prioritize in a complex, fast-paced work environment and manage time appropriately

  • Proficient Microsoft Office skills, particularly Excel, PowerPoint, and Word

Preferred Qualifications

  • Master's degree in business, HR, or a related field

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience

  • Technical aptitude to be able to quickly learn new technologies

  • Ability to deliver results with little supervision in a dynamic and sometimes ambiguous environment.

  • Ability to organize and manage multiple tasks simultaneously

  • Ability to define business requirements for technical solutions to scale LDP's

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Site Leader - Amazon
Posted: Oct 01, 2024 06:29
Atlanta, GA

Job Description

Description

Our Site Leader is responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:

- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

- Lift and move totes up to 49 pounds each

- Regular bending, lifting, stretching and reaching both below the waist and above the head

- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

- Continual standing and/or walking an average of 5 miles daily

- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned

- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

  • A completed Bachelor's Degree from an accredited university

  • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment

  • Experience with performance metrics and process improvement and Lean techniques

  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations

  • Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays

Preferred Qualifications

  • Degree in Engineering, Operations or related field and MBA preferred

  • Experience with a contingent workforce during peak seasons

  • Ability to handle changing priorities and use good judgment in stressful situations

  • Interest in long-term career development through assignments in multiple FCs across the nation

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us .&ltbr/>&ltbr/&gtAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Production Supervisor-2nd Shift, Project Kuiper - Amazon
Posted: Oct 01, 2024 06:29
Redmond, WA

Job Description

Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Project Kuiper is seeking a Production Supervisor to join the Space Simulation Test Lab to support production. This role will work closely with management to supervise a technician team that supports environmental test or satellite components as well as full vehicle testing. The individual will have strong leadership skills and be required to work on multiple projects in a fast-paced environment where communication and organization will be critical. This position will also utilize a variety of analytical tools as well as aid in creating a variety of laboratory procedures which they will help to draft and maintain. This will require supervisory duties as well as working as an operator in the test lab.

Key job responsibilities

  • Test sub assemblies and vehicle in development and production environment.

  • Supervise a team of technicians focused on early production and scaling output.

  • Work with management to plan and coordinate daily tasks for technicians and activities of all operations with an ability to adapt to changing schedules and other dynamic priorities.

  • Work cross-functionally with management, facilities, and supply chain to maintain operations and materials the Space Simulation Test Lab

  • Ability to provide timely feedback on designs, processes, and custom equipment used in routine prototyping, fabrication, and characterization.

  • Author, maintain, and train others to all relevant process documentation, including Assembly, Inspection, Testing/In-Process Characterization, and Packaging Procedures.

  • Review and approve rework to ensure accuracy and enforce traceability.

  • Comply with all Company Policies including Health, Safety, and Environmental Regulations, Personal Protective Equipment Requirements, and Standard Operating Procedures.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

A Production Supervisor in this role will play a valuable part in ensuring hardware is ready to be integrated on a satellite. You will have to be comfortable in a high paced environment and be able to multitask while still being able to produce high quality work. You will be leading a group of technicians expected to test and deliver hardware at a high rate while maintaining quality. You will be working to constantly improve processes that will make impacts on the efficiency of the lab. You will also play a key role in the career growth of technicians on your team.

Basic Qualifications

  • 2+ years' experience in Clean Room Manufacturing environment.

  • 2+ years' experience of supervisory experience.

  • 2+ years' experience in Environmental Test.

  • 4+ Experience manufacturing in high traceability environment

Preferred Qualifications

  • B.S. in Business/Engineering, or relevant field.

  • Experience with TVAC, Thermal, Vibration, Shock and Halt/Hass testing.

  • Experience working with hand tools.

  • Experience commissioning test equipment.

  • Strong verbal and written communications skills with ability to effectively communicate with multiple teams.

  • Conflict management and interpersonal skills.

  • Ability to work in a fast-paced environment and multitask, comfortable with changing work environments and priorities.

  • Proven ability to monitor own work product, ensuring quality, accuracy, and thoroughness; able to self-motivate and work independently or as part of a larger team.

  • Manual dexterity to handle tools, and other equipment, of varying sizes.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $100,000/year in our lowest geographic market up to $162,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Sr. Technical Program Manager, Amazon - Amazon
Posted: Oct 01, 2024 06:28
New York City, NY

Job Description

Description

Love to work in Digital Advertising; one of the biggest revenue drivers for internet giants of the world and Amazon's fastest-growing business with an explosive growth?

Love to conceptualize and build applications from grounds-up? Like to develop real-time, distributed, large-scale, and modern front-end applications? Like to interact with worldwide advertising customers to build systems that makes advertising and it's functions automated and frictionless? Interested in being part of a worldwide Advertising Customer Experience team? Then, Software Development team that builds Tier-1 Advertising Experience wants you!

Advertising is one of the fastest growing businesses within Amazon, empowering Amazon Sellers, Vendors, Authors, and Publishers to boost their product reach and sales through performance and display advertising. The Iron Mountain platform is an enabler for Sponsored Ads' worldwide rapid growth and offers a singular platform to manage all of the advertisers billing, invoicing, accounting automation, budgets, promotions, payments, and Billing Advertiser Experience(AX) in real-time while being transparent and audit-able from the ground-up. As a part of this high-energy, entrepreneurial team you will get an opportunity to innovate on solutions that control the very levers of our advertisers' experience and have the satisfaction of seeing your work impacting multiple advertising business and bring in multi-million transactions worth 100x in dollar value on a daily basis. This platform owns these mandates for worldwide advertising and for all ad products displayed On or Off Amazon.

Key job responsibilities

Engineering execution - drive crisp and timely execution based on customer impact and business opportunity

Priority management - manage diverse requests and dependencies from world-wide teams

Process improvements - define, implement and continuously improve delivery and operational efficiency

Stakeholder management - interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations

Operational Excellence - monitor metrics and program health, anticipate and clear blockers, manage escalations

Basic Qualifications

  • 5+ years of technical product or program management experience

  • 3+ years of software development experience

  • 5+ years of technical program management working directly with software engineering teams experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

  • Experience building and evaluating system-level technical design

  • Experience developing and executing/delivering product and technical roadmaps

Preferred Qualifications

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Risk Manager , Special Projects and Investigations - Amazon
Posted: Oct 01, 2024 06:28
Tempe, AZ

Job Description

Description

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world-class support and building loyalty with Amazon's millions of selling partners. The Special Projects and Investigations (SPI) team within SPS protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.

We catch bad actors and stop online fraud. It's fun! It's hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the world's most trusted companies. Help us keep it that way. To achieve this, we are looking for an experienced Risk Manager with background in risk/digital fraud and vendor management/risk, to manage critical and high impact vendor investigations and decisions. The ideal candidate should be passionate about using and understanding data to discover bad actor trends and helping us ensure that customers make great purchase decisions and that brand owners and sellers using Amazon are successful listing and selling their products. Your decisions are not only fundamental to helping protect customers and sellers but will help maintain the health of the Amazon catalog and systems.

Key job responsibilities

  • Investigate risk and abuse of 1p retail vendors utilizing data to scale detection.

  • The ideal candidate has a proven track record of delivering results in highly ambiguous and fast-moving environments.

  • Lead and support teams in responding to, investigating, managing and resolving high-impact incidents and escalations around 1P vendors.

  • Use high-level judgment to own complex investigations and enforcement decisions driven through data.

  • Analyze large datasets to identify anomalies and trends that can be used to identify abuse at scale.

  • Own and/or manage projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working with partner teams.

  • Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends, predict and fix problems before they happen.

A day in the life

This role is focused on the identification and enforcement of bad and abusive vendors. Each day is different as new behaviors and trends are constantly discovered. You will be making high judgement decisions and taking direct actions to stop bad actors on worldwide stores as early as possible. While taking direct actions you will need to share your observations and trends with partner teams to constantly improve detection mechanisms. You are on the front lines of protecting Amazon customers and stopping abuse in our stores.

About the team

Our team is comprised of experts in the risk domains like fraud, cybersecurity, data security, internal risk, threat intelligence, regulatory compliance, vendor risk, etc. with data analysis and/or technical skills. We complement specialized skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats, move quickly, and are frugal to the core by doing things ourselves whenever possible. We speak 15 different languages, value diverse experiences and natural curiosity, and celebrate learning and taking risks. We make mistakes, learn from them, and support each other.

Our work is to solve hard problems - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.

Basic Qualifications

  • 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

  • Bachelor's degree or equivalent

  • Exceptional written communication skills: able to write, clearly and succinctly

  • Exceptional ownership and bias for action: willing to move quickly and decisively

  • Strong critical thinker with the vision to work both tactically and strategically

  • Proficiency in Microsoft Excel

  • Proven analytical thinking with a natural tendency to use data in decision-making and prioritization

  • High level of integrity and discretion to handle confidential information

Preferred Qualifications

  • 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

  • Professional auditing qualification, or similar risk or compliance credentials

  • Experience with SQL and Excel

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Lead Development Rep/Inside Sales, Global Lead Development - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and innovative people. If you'd like to help us build The Worldwide Public Sector (WWPS) Sales Organization then this is your chance to make history.

The WWPS Global Lead Development (GLD) Team is expanding! Amazon Web Services (AWS), a subsidiary of Amazon.com and a leader in Cloud Computing, is seeking diverse talent to join our team.

As a Lead Development Representative (LDR), you will play an important role within the sales organization, qualifying and generating leads, prospecting for new customers, and developing and executing sales campaigns. Working in collaboration with your global peers, marketing, account managers and partners, the successful candidate will:

  • Understand customer pain points, gather technical requirements and correlate business value to customer needs

  • Generate interest and provide vision of the portfolio of AWS solutions to potential customers using written reports/documents and verbal presentations

  • Understand existing and developing technologies as it relates to cloud computing and update their knowledge about new services by demonstrating that they can learn and be curious

  • Achieve monthly qualification goals and share them verbally and in written format

  • Update and maintain customer information within Salesforce.com to include detailed call notes that illustrate a firm understanding of the opportunity with clearly-defined next steps

  • Present a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or market

  • Conduct research to stay informed, learn about existing markets and grow knowledge about new ones

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • Experience in IT sales

  • Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities

  • Bachelor's degree or equivalent

Preferred Qualifications

  • Sales or equivalent certification

  • Experience using Salesforce

  • Experience with Microsoft Office products and applications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Sr Product Manager - Technical, Amazon - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

We're seeking a talented Product Manager to join our team working on an innovative software management platform. You'll play a key role in transforming how our company manages software across the organization. Your mission will be to help build a comprehensive solution that provides visibility and control across all applications used in our large enterprise environment.

Key job responsibilities

- Drive the product vision for our software management platform, aligning with our multi-year strategic plan

- Collaborate with engineering teams to develop advanced models for discovering and categorizing applications

- Lead the expansion of software integrations to capture real-time activity data

- Design and implement cost optimization features, including license management workflows and portfolio insights

- Work closely with procurement, IT, and finance teams to streamline contract management and renewal processes

- Partner with security teams to address risk and compliance parameters for applications

- Lead the integration of our platform's capabilities with other strategic company initiatives

A day in the life

Your day starts with a sprint planning session, collaborating with the engineering team on new feature implementation. You'll balance technical constraints with business needs as you discuss how to enhance the platform's capabilities.

You dive into user feedback on the latest release, identifying trends and brainstorming improvements.

You'll present the quarterly roadmap to leadership, explaining how new features align with company goals. Your deep understanding of the product and market will help you field challenging questions.

About the team

AppSense product is supported by three different engineering teams based out of Seattle, Arlington and Dublin as our main hubs. You will work closely with multiple SDMs and TPMs to make sure right features are prioritized.

Basic Qualifications

  • Bachelor's degree

  • Experience owning/driving roadmap strategy and definition

  • Experience with feature delivery and tradeoffs of a product

  • Experience contributing to engineering discussions around technology decisions and strategy related to a product

  • Experience managing technical products or online services

  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

  • Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

  • Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Software Development Engineer, AFT Inventory Systems - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and the processes that run the global network of fulfillment centers that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.

Our inventory systems are the authoritative source of information for billions of inventory units that Amazon holds in its logistical networks, worldwide. As new inventory arrives to our networks, inventory systems enable Amazon's supply chain to route products to optimal locations based on space availability, customer demand and buying patterns. Inventory systems track the state of all items and their location, and share the availability to upstream systems, to make the items sellable on the Amazon website. When customer orders come in, inventory systems reserve specific items and track them through various stages of order fulfillment, until shipments are delivered to customers. Throughout this end-to-end inventory movement, inventory systems detect discrepancies between virtual and physical states of inventory, and enable corrections of virtual inventory state via both preventative and mitigating mechanisms. Finally, inventory systems record the costs associated with inventory transactions, so that Amazon can account for owned assets on behalf of retail owners and third party sellers, in real time.

Key job responsibilities

As an engineer in Inventory, you will be challenged with building and driving innovative and scalable systems that manage Amazon inventory globally. You will build world-class inventory systems from the ground up to support Amazon's expanding global business. You will be empowered to think big, invent on behalf of our customers, make judgment calls and find elegant solutions to hard problems. The world is changing fast and this is a dynamic role where you will be able to learn as much as you contribute.

Position Responsibilities:

  • Participate in the design, implementation, and deployment of successful internet-scale systems and services in support of our fulfillment operations and the businesses they support.

  • Participate in the definition of secure, scalable, and low-latency services and efficient physical processes.

  • Work in expert cross-functional teams delivering on demanding projects.

  • Functionally decompose complex problems into simple, straight-forward solutions.

  • Understand system interdependencies and limitations.

  • Share knowledge in performance, scalability, enterprise system architecture, and engineering best practices.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

Inventory

AFT's Inventory team delivers complex, innovative, scalable solutions to manage the end-to-end lifecycle of all physical goods across the Amazon fulfillment network, ensuring both inventory record accuracy and safe inventory handling for billions of items.

Basic Qualifications

  • 3+ years of non-internship professional software development experience

  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

  • Experience programming with at least one software programming language

Preferred Qualifications

  • 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

  • Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

UX Research PM, GREF - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon's corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.

Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office.

We are seeking an experienced research operations professional to join our growing Global Customer Insights team. As a UX Research Program Manager in GREF, you will lead research operations fueling global workplace UX research studies. You will build and sustain operational programs and mechanisms needed to run efficient research at scale, and continuously seek ways to optimize operational excellence procedures and processes.

You will interact daily with UX researchers to understand project needs, both defined and undefined, and will identify and collaborate with the internal and external partners needed to enable successful studies. The UX Research Program Manager will manage the GREF user research panel, and develop and execute strategies to grow engagement and build a thriving community.

If you are an experienced UX research operations professional with a drive for excellence and a high degree of ownership and commitment to excellence, we want you on our team.

Key job responsibilities

  • Develop and implement research operations plans to support research initiatives

  • Work closely with UX researchers to define and implement project plans, collaborating with internal and external partners on the execution of project plans

  • Develop Research Operations processes, and the required tools and mechanisms need to support an efficient research organization

  • Develop, grow, and sustain a healthy user research panel to enable quick turn, quality research at scale

  • Communicate effectively with stakeholders and team members.

  • Stay up to date on UX research and ResOps trends and best practices

  • Ensure research projects are completed on time, within budget, and are in compliance with GDPR and internal Workplace Privacy requirements

  • Provide training and guidance to research teams

About the team

This role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.

Basic Qualifications

  • 4+ years of research operations and research project management experience

  • 2+ years managing global research

  • Bachelor's degree in a research, design, business, or data related field

  • Research Operations experience across a range of qual and quant research methods, including central location tests

  • Experience programming and managing surveys in Qualtrics

Preferred Qualifications

  • Ability to independently drive multiple concurrent projects, requiring attention to detail, in an agile environment

  • Strong problem-solving skills and the ability to identify potential project risks and solutions

  • Excellent written communication, presentation, and interpersonal skills

  • Direct experience managing or recruiting from user research panels

  • Experience with a Panel Management tool a plus (e.g., Great Question)

  • Experience working in a high-volume research operations department and automating repetitive tasks

  • Vendor management experience

  • Research agency experience a plus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,800/year in our lowest geographic market up to $159,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Lead Development/Inside Sales, Global Lead Development - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and innovative people. If you'd like to help us build The Worldwide Public Sector (WWPS) Sales Organization then this is your chance to make history.

The WWPS Global Lead Development (GLD) Team is expanding! Amazon Web Services (AWS), a subsidiary of Amazon.com and a leader in Cloud Computing, is seeking diverse talent to join our team.

As a Lead Development Representative (LDR), you will play an important role within the sales organization, qualifying and generating leads, prospecting for new customers, and developing and executing sales campaigns. Working in collaboration with your global peers, marketing, account managers and partners, the successful candidate will:

  • Understand customer pain points, gather technical requirements and correlate business value to customer needs

  • Generate interest and provide vision of the portfolio of AWS solutions to potential customers using written reports/documents and verbal presentations

  • Understand existing and developing technologies as it relates to cloud computing and update their knowledge about new services by demonstrating that they can learn and be curious

  • Achieve monthly qualification goals and share them verbally and in written format

  • Update and maintain customer information within Salesforce.com to include detailed call notes that illustrate a firm understanding of the opportunity with clearly-defined next steps

  • Present a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or market

  • Conduct research to stay informed, learn about existing markets and grow knowledge about new ones

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • Experience in IT sales

  • Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities

  • Bachelor's degree or equivalent

Preferred Qualifications

  • Sales or equivalent certification

  • Experience using Salesforce

  • Experience with Microsoft Office products and applications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Digital UX Researcher, GREF - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon's corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.

Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office.

We are seeking a seasoned mixed-method user research professional to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that directly impact business strategies, and shape digital workplace product experiences. You will build and sustain programs for collecting, synthesizing, and communicating foundational insights across a variety of workplace dimensions.

As a UX Researcher III, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.

If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team. Our ideal candidate is self-driven, impact- oriented, and able to translate complex challenges into actionable insights that inform design, development, and business strategy.

Key job responsibilities

  • Scope and drive research projects that inform digital workplace product strategy, design, and development at varying product stages, in collaboration with cross-functional partners

  • Conduct generative and evaluative research using appropriate qualitative and quantitative methods to produce actionable and strategic insights

  • Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the business value of recommended solutions

  • Guide a team of cross-functional partners on the execution of research programs and the delivery of results

  • Advocate for innovative ideas that will delight our customers, building cross-functional alignment and driving impactful decision-making

  • Continuously monitor market trends and competitive landscape to anticipate future customer needs and proactively ideate novel features and strategic directions

  • Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership

  • Continuously evaluate and improve programs to ensure consistent delivery of actionable and relevant insights, continuously refining strategies and approaches to meet business needs and evolving ways of work

  • Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniques, as we continue to grow the Customer Insights capability within GREF

About the team

This role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.

Basic Qualifications

  • 7+ years conducting user research, with a strong emphasis on digital product solutions

  • Bachelor's degree in a research, design, business, or data related field or 4+ years of quantitative field research experience

  • Curious about technology and can dive into complex or unfamiliar topics

  • Deep experience in a range of research methods, both generative and evaluative types of research, and across varied product lifecycle stages

  • Experience communicating complex research methods and findings to non-technical stakeholders

Preferred Qualifications

  • Ability to independently drive multiple concurrent projects in an agile environment

  • Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

  • Experience independently designing and running original research on a range of product types, including digital products and services

  • Solid understanding of the innovation, design process and how research is appropriately integrated at each phase

  • Strategic, business-building approach to user research with a passion for translating data into bottom-line impact

  • Passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work

  • Experience in the utilization of behavioral data and the design and analysis of A-B tests a plus.

  • Advanced Excel knowledge and capabilities

  • Skilled in use of statistical analysis tools a plus (e.g., SPSS, R)

  • Vendor management experience

  • Research agency experience a plus

  • MS or PhD in human computer interaction, human factors, psychology, sociology, anthropology, or related discipline

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

AWS Sr. Account Manager, Southern California Commercial - Amazon
Posted: Oct 01, 2024 06:28
Santa Monica, CA

Job Description

Description

Amazon Web Services (-AWS-) is the world's most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure.

Key job responsibilities

Utilize your technical sales background to strategically engage at the CXO level as well as with software developers and IT architects. Develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets. Seeking a self-starter to drive business outcomes for our customers.

Drive revenue and increase market share in a defined set of accounts.

Meet or exceed quarterly revenue targets.

Develop and execute a plan to grow the AWS footprint within your set of accounts.

Manage numerous accounts concurrently & strategically.

Create & articulate compelling value propositions around AWS services.

Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes.

Maintain a robust sales pipeline.

Work with partners to extend reach & drive adoption.

Ensure customer satisfaction.

A day in the life

Be a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.

A day in the life

Be a critical part of a team focused on increasing adoption of Amazon Web Services by developing a set of existing customers. As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies. Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts. Early and continued cloud adoption is critical in enabling these customers to innovate at scale.

About the team

Commercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.

Inclusive Team Culture:

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship & Career Growth:

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Work/Life Balance:

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.

About the team

Commercial is a team of Field Sellers, made up of 150+ Account Managers and 350+ cross functional team members in the United States, who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes for their customers. If it hasn't been done before, we are the team to prove it's possible. We are at the forefront of emerging technology that may seem unimaginable now, but will be tomorrow's standard.

Basic Qualifications

  • 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience

Preferred Qualifications

  • Knowledge of software development practices and data center/infrastructure/networking technologies

  • Experience identifying, developing, negotiating, and closing large-scale technology deals

  • Experience in engineering, computer science, or MIS

  • Experience positioning and selling technology to new customers and new market segments

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Lead Development Rep/Inside Sales, Global Lead Development - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and innovative people. If you'd like to help us build The Worldwide Public Sector (WWPS) Sales Organization then this is your chance to make history.

The WWPS Global Lead Development (GLD) Team is expanding! Amazon Web Services (AWS), a subsidiary of Amazon.com and a leader in Cloud Computing, is seeking diverse talent to join our team.

As a Lead Development Representative (LDR), you will play an important role within the sales organization, qualifying and generating leads, prospecting for new customers, and developing and executing sales campaigns. Working in collaboration with your global peers, marketing, account managers and partners, the successful candidate will:

  • Understand customer pain points, gather technical requirements and correlate business value to customer needs

  • Generate interest and provide vision of the portfolio of AWS solutions to potential customers using written reports/documents and verbal presentations

  • Understand existing and developing technologies as it relates to cloud computing and update their knowledge about new services by demonstrating that they can learn and be curious

  • Achieve monthly qualification goals and share them verbally and in written format

  • Update and maintain customer information within Salesforce.com to include detailed call notes that illustrate a firm understanding of the opportunity with clearly-defined next steps

  • Present a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or market

  • Conduct research to stay informed, learn about existing markets and grow knowledge about new ones

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • Experience in IT sales

  • Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities

  • Bachelor's degree or equivalent

Preferred Qualifications

  • Sales or equivalent certification

  • Experience using Salesforce

  • Experience with Microsoft Office products and applications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail

Sr Product Manager - Technical, Amazon - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

We're seeking a talented Product Manager to join our team working on an innovative software management platform. You'll play a key role in transforming how our company manages software across the organization. Your mission will be to help build a comprehensive solution that provides visibility and control across all applications used in our large enterprise environment.

Key job responsibilities

- Drive the product vision for our software management platform, aligning with our multi-year strategic plan

- Collaborate with engineering teams to develop advanced models for discovering and categorizing applications

- Lead the expansion of software integrations to capture real-time activity data

- Design and implement cost optimization features, including license management workflows and portfolio insights

- Work closely with procurement, IT, and finance teams to streamline contract management and renewal processes

- Partner with security teams to address risk and compliance parameters for applications

- Lead the integration of our platform's capabilities with other strategic company initiatives

A day in the life

Your day starts with a sprint planning session, collaborating with the engineering team on new feature implementation. You'll balance technical constraints with business needs as you discuss how to enhance the platform's capabilities.

You dive into user feedback on the latest release, identifying trends and brainstorming improvements.

You'll present the quarterly roadmap to leadership, explaining how new features align with company goals. Your deep understanding of the product and market will help you field challenging questions.

About the team

AppSense product is supported by three different engineering teams based out of Seattle, Arlington and Dublin as our main hubs. You will work closely with multiple SDMs and TPMs to make sure right features are prioritized.

Basic Qualifications

  • Bachelor's degree

  • Experience owning/driving roadmap strategy and definition

  • Experience with feature delivery and tradeoffs of a product

  • Experience contributing to engineering discussions around technology decisions and strategy related to a product

  • Experience managing technical products or online services

  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

  • Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

  • Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Greenfield Capture Manager , AMERS Capture - Amazon
Posted: Oct 01, 2024 06:28
Chicago, IL

Job Description

Description

Would you like to influence cloud computing adoption in the Public sector? Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services by engaging with public sector organizations who are reinventing their IT strategy by adopting cloud computing? Do you have the business savvy, industry experience and the technical background necessary to help further establish Amazon as a leading cloud platform provider? The Greenfield Capture Manager role is focused on conducting in-depth customer research and data gathering to support the account teams in their pursuit of new business opportunities. This role is crucial in supporting growth in our SLG/HED Greenfield customers. Greenfield customers present high potential for AWS adoption but low current AWS spend. Through comprehensive research and analysis, the Greenfield Capture Manager will provide valuable insights to the sales team, enabling them to engage more effectively with these untapped customers.

Key job responsibilities

- Conduct deep research and analysis on potential Greenfield customers, including their goals, desired outcomes, challenges, budgets, strategic plans, board/council meetings, and other relevant publications.

- Utilize business intelligence tools and Generative AI applications within AWS to gather and process actionable insights from customer documents and historical purchasing trends.

- Develop detailed "prospecting plans" - holistic customer intelligence documents that outline areas of opportunity for AWS engagement, informed by research findings.

- Collaborate with Account Managers and Regional Sales Managers to identify and prioritize potential opportunities within Greenfield accounts.

- Facilitate sales strategy sessions, assigning ownership to customer engagement opportunities and creating new pipeline.

- Leverage Amazon's leadership principles, particularly "Learn and Be Curious" and "Dive Deep," to uncover insightful information that identifies customer needs and areas where AWS can provide value.

- Demonstrate excellent writing skills and the ability to earn trust with sales teams and leadership.

About the team

We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

  • Experience influencing internal and external stakeholders

  • 4+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience

Preferred Qualifications

  • Experience interpreting data and making business recommendations

  • Experience identifying, negotiating, and executing complex legal agreements

  • Bachelor's degree

  • Supreme organizational abilities.

  • Proven experience managing multiple engagements with short timelines and multiple milestones.

  • Excellent communication and writing skills.

  • Sales, business development, or operational experience with sales support.

  • Project Management Professional (PMP), Six Sigma, or Procurement-related certifications.

  • Ability to work with and support Global Sales teams.

  • Experience using Govwin, Govspend, and/or Generative AI tools.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Software Development Engineer, AFT Inventory Systems - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and the processes that run the global network of fulfillment centers that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.

Our inventory systems are the authoritative source of information for billions of inventory units that Amazon holds in its logistical networks, worldwide. As new inventory arrives to our networks, inventory systems enable Amazon's supply chain to route products to optimal locations based on space availability, customer demand and buying patterns. Inventory systems track the state of all items and their location, and share the availability to upstream systems, to make the items sellable on the Amazon website. When customer orders come in, inventory systems reserve specific items and track them through various stages of order fulfillment, until shipments are delivered to customers. Throughout this end-to-end inventory movement, inventory systems detect discrepancies between virtual and physical states of inventory, and enable corrections of virtual inventory state via both preventative and mitigating mechanisms. Finally, inventory systems record the costs associated with inventory transactions, so that Amazon can account for owned assets on behalf of retail owners and third party sellers, in real time.

Key job responsibilities

As an engineer in Inventory, you will be challenged with building and driving innovative and scalable systems that manage Amazon inventory globally. You will build world-class inventory systems from the ground up to support Amazon's expanding global business. You will be empowered to think big, invent on behalf of our customers, make judgment calls and find elegant solutions to hard problems. The world is changing fast and this is a dynamic role where you will be able to learn as much as you contribute.

Position Responsibilities:

  • Participate in the design, implementation, and deployment of successful internet-scale systems and services in support of our fulfillment operations and the businesses they support.

  • Participate in the definition of secure, scalable, and low-latency services and efficient physical processes.

  • Work in expert cross-functional teams delivering on demanding projects.

  • Functionally decompose complex problems into simple, straight-forward solutions.

  • Understand system interdependencies and limitations.

  • Share knowledge in performance, scalability, enterprise system architecture, and engineering best practices.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

Inventory

AFT's Inventory team delivers complex, innovative, scalable solutions to manage the end-to-end lifecycle of all physical goods across the Amazon fulfillment network, ensuring both inventory record accuracy and safe inventory handling for billions of items.

Basic Qualifications

  • 3+ years of non-internship professional software development experience

  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

  • Experience programming with at least one software programming language

Preferred Qualifications

  • 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

  • Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Senior Solutions Architect, GBITS Tech - Amazon
Posted: Oct 01, 2024 06:28
Chicago, IL

Job Description

Description

AWS Partner Solutions Architects act as a strategic -keystone- bringing together several distinct groups within AWS that support AWS partners. This is a high visibility role where you collaborate with, and influence, both external stakeholders (AWS partners) and internal AWS teams like sales and service engineering. Amazon Web Services (AWS) is leading the next paradigm shift in cloud computing, and the Growth Markets and Emerging Channels team is seeking an exceptional Sr. Partner Solutions Architect for the Middle East/Africa (MEA).

We can help You grow further:

Through this role you

- Will become a trusted AWS Technology Architect helping to develop and deliver on a technical strategy to support organizations as they transition to the cloud working with key strategic, global partners.

- Will partner with Partner Development Managers to create and present meaningful customer-facing architectures of widely varying size and complexity and be a key member of a core team establishing customer migration best practices.

- Will drive revenue growth across a broad set of customers by identifying and closing large-scale transformational deals.

- Will excel in collaborating with commercials, presales, service engineering and delivery teams.

- Will learn from the best and will capture and share best-practice knowledge amongst the AWS solutions architect community

- Will make the most of our great blend: a global corporate company with a start-up entrepreneurial style

- Will be equipped to truly utilize your technical cloud expertise - we will provide you the right tools and continuous training

In this role, you will need to be technically capable, enjoy learning and introducing new technology in order to help colleagues and customers embrace and adopt that technology, and be skilled at communicating technology strategies to customers in order to help colleagues and customers embrace and adopt new technologies. You will also need to be proficient at interacting, communicating and partnering with other departments within AWS such as our services teams, marketing, and professional services.

Position may require traveling (roughly 25%) to meet partners and customers.

Key job responsibilities

- Ensure success in building and migrating applications, software and services onto the AWS platform

- Build repeatable mechanisms, architectures, solutions, and playbooks to enable faster, cheaper, predictable, and risk-free workload migrations to AWS

- Define and execute on the technology migration strategy by engaging highly technical teams within AWS (other Solutions Architects, Technical Account Managers, professional services consultants and consulting/managed services partners) to define migration pathways.

- Capture and share best-practice knowledge amongst the AWS solutions architect community

- Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices

- Share customer feedback to internal product management and engineering teams to help drive the future of AWS

- Work with the team to drive POCs to completion

- Work with the team to organize technical

workshops and facilitate the sharing of knowledge across teams

- Build deep relationships with decision makers within customer accounts to enable them to be -Cloud advocates-

- Strategy & Innovation: articulate business/industry fundamentals (e.g., ROI, TCO, cost benefit analysis); understand regulations and operational excellence; familiarity with business strategy and trends in the IT industry (e.g., CI/CD, Migration, AI...etc.)

- Technology Breadth: demonstrate architectural best practices applied across a breadth of technologies to solve organizational problems, articulate views/roadmaps for future development, and understand the interaction between infrastructure, operations, and development

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • Significant experience of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

  • Experience in design, implementation, or consulting in applications and infrastructures experience

  • Significant experience of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

  • Experience in infrastructure architecture, database architecture and networking experience

  • Knowledge ITO and cloud migrations and their architecture and infrastructure needs

  • Experience working with end user or developer communities

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

UX Research PM, GREF - Amazon
Posted: Oct 01, 2024 06:28
Arlington, VA

Job Description

Description

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon's corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.

Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office.

We are seeking an experienced research operations professional to join our growing Global Customer Insights team. As a UX Research Program Manager in GREF, you will lead research operations fueling global workplace UX research studies. You will build and sustain operational programs and mechanisms needed to run efficient research at scale, and continuously seek ways to optimize operational excellence procedures and processes.

You will interact daily with UX researchers to understand project needs, both defined and undefined, and will identify and collaborate with the internal and external partners needed to enable successful studies. The UX Research Program Manager will manage the GREF user research panel, and develop and execute strategies to grow engagement and build a thriving community.

If you are an experienced UX research operations professional with a drive for excellence and a high degree of ownership and commitment to excellence, we want you on our team.

Key job responsibilities

  • Develop and implement research operations plans to support research initiatives

  • Work closely with UX researchers to define and implement project plans, collaborating with internal and external partners on the execution of project plans

  • Develop Research Operations processes, and the required tools and mechanisms need to support an efficient research organization

  • Develop, grow, and sustain a healthy user research panel to enable quick turn, quality research at scale

  • Communicate effectively with stakeholders and team members.

  • Stay up to date on UX research and ResOps trends and best practices

  • Ensure research projects are completed on time, within budget, and are in compliance with GDPR and internal Workplace Privacy requirements

  • Provide training and guidance to research teams

About the team

This role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.

Basic Qualifications

  • 4+ years of research operations and research project management experience

  • 2+ years managing global research

  • Bachelor's degree in a research, design, business, or data related field

  • Research Operations experience across a range of qual and quant research methods, including central location tests

  • Experience programming and managing surveys in Qualtrics

Preferred Qualifications

  • Ability to independently drive multiple concurrent projects, requiring attention to detail, in an agile environment

  • Strong problem-solving skills and the ability to identify potential project risks and solutions

  • Excellent written communication, presentation, and interpersonal skills

  • Direct experience managing or recruiting from user research panels

  • Experience with a Panel Management tool a plus (e.g., Great Question)

  • Experience working in a high-volume research operations department and automating repetitive tasks

  • Vendor management experience

  • Research agency experience a plus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,800/year in our lowest geographic market up to $159,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.



Job Detail

Solutions Architect Amazon Web Services, WWPS SA - EDU & SLG - Amazon
Posted: Oct 01, 2024 06:28
Chicago, IL

Job Description

Description

Do you like helping customers implement innovative cloud computing solutions and solve technical problems? Do you have experience helping groups understand application architectures and migration approaches, and the skills to launch a project on a trajectory to success?

Do you want to be part of the business development team helping to establish Amazon Web Services (AWS) as a leading technology platform? Would you like to be part of a sales group, but have your opinion valued as a technical resource as part of planning and strategies?

Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate our growing Public Sector practice. As a Solutions Architect within AWS, you will have the opportunity to help shape and deliver a strategy to build broad use of Amazon's core utility computing web services (e.g., Amazon EC2, Amazon S3, Amazon RDS, and Amazon CloudFront) including advanced services like GenAI (Amazon Bedrock) directly with customers and AWS Partners. Your responsibilities will include: owning the technical engagement around specific implementation projects; providing best practices to customers, developing deep expertise in AWS technologies and how applications and services are constructed using the AWS platform, and being a subject matter expert on security as it relates to customer applications and services.

As a Solutions Architect on our team, you will provide exceptional technical design and thought leadership to our customers while working with a world class sales and business development team. You will lead efforts to capture and share best-practices within the AWS Solution Architect community. You will gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today.

We are looking for someone who is passionate about the following:

- Helping our customers to design and create cloud computing architectures

- Our company credo: -Work hard. Have fun. Make history.- It's critical to love what you do and take pride in your value proposition to our customers.

- Deep-dive technical discussions around design and an intellectual curiosity to always keep your technical skills current while maintaining a pulse on industry trends.

With experience in the following key areas:

- Technical presentation experience - White board, small and large group presentations

- Technical - Web Services development/deployment experience, cloud computing

- Operational - Web site/services operations, management, and security

- Ability to travel 30%

- Experience (Preferred) : Working with State and Local Government (SLG) or Public Sector customers

Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

  • 2+ years of design, implementation, or consulting in applications and infrastructures experience

  • 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

  • 10+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

  • Experience working within software development or Internet-related industries

  • Experience migrating or transforming legacy customer solutions to the cloud

  • Experience working with AWS technologies from a dev/ops perspective

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.



Job Detail