Posted - Sep 19, 2024
6002 - Murrieta - 25560 Madison Avenue, Murrieta, California, 92563 CarMax...
6002 - Murrieta - 25560 Madison Avenue, Murrieta, California, 92563 CarMax, the way your career should be! General Summary: Under general supervisi...
Posted - Sep 19, 2024
6002 - Murrieta - 25560 Madison Avenue, Murrieta, California, 92563 CarMax...
6002 - Murrieta - 25560 Madison Avenue, Murrieta, California, 92563 CarMax, the way your career should be! General Summary: Under general supervisi...
Posted - Sep 19, 2024
7264 - Fresno - 7180 N Palm Ave, Fresno, California, 93650 CarMax, the way...
7264 - Fresno - 7180 N Palm Ave, Fresno, California, 93650 CarMax, the way your career should be! Provide an iconic customer experience - Summary:...
Posted - Sep 19, 2024
7264 - Fresno - 7180 N Palm Ave, Fresno, California, 93650 CarMax, the way...
7264 - Fresno - 7180 N Palm Ave, Fresno, California, 93650 CarMax, the way your career should be! Provide an iconic customer experience - Summary:...
Posted - Sep 19, 2024
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934 CarMax,...
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934 CarMax, the way your career should be! CarMax is now hiring Fleet Drivers! Start l...
Posted - Sep 19, 2024
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934 CarMax,...
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934 CarMax, the way your career should be! CarMax is now hiring Fleet Drivers! Start l...
Posted - Sep 19, 2024
7283 - Columbus Easton - 3800 Morse Rd, Columbus, Ohio, 43219 CarMax, the...
7283 - Columbus Easton - 3800 Morse Rd, Columbus, Ohio, 43219 CarMax, the way your career should be! General Summary: Under general supervision, re...
Posted - Sep 19, 2024
7283 - Columbus Easton - 3800 Morse Rd, Columbus, Ohio, 43219 CarMax, the...
7283 - Columbus Easton - 3800 Morse Rd, Columbus, Ohio, 43219 CarMax, the way your career should be! General Summary: Under general supervision, re...
Posted - Sep 19, 2024
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934 CarMax,...
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934 CarMax, the way your career should be! CarMax is now hiring Fleet Drivers! Start l...
Posted - Sep 19, 2024
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934 CarMax,...
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934 CarMax, the way your career should be! CarMax is now hiring Fleet Drivers! Start l...
Posted - Sep 19, 2024
7176 - Columbus Sawmill - 2700 Farmers Dr, Columbus, Ohio, 43235 CarMax, t...
7176 - Columbus Sawmill - 2700 Farmers Dr, Columbus, Ohio, 43235 CarMax, the way your career should be! Provide an iconic customer experience Ensur...
Posted - Sep 19, 2024
7176 - Columbus Sawmill - 2700 Farmers Dr, Columbus, Ohio, 43235 CarMax, t...
7176 - Columbus Sawmill - 2700 Farmers Dr, Columbus, Ohio, 43235 CarMax, the way your career should be! Provide an iconic customer experience Ensur...
Posted - Sep 19, 2024
7186 - Chattanooga - 2211 Overnite Dr, Chattanooga, Tennessee, 37421 CarMa...
7186 - Chattanooga - 2211 Overnite Dr, Chattanooga, Tennessee, 37421 CarMax, the way your career should be! CarMax is now hiring Automotive Technici...
Posted - Sep 19, 2024
7186 - Chattanooga - 2211 Overnite Dr, Chattanooga, Tennessee, 37421 CarMa...
7186 - Chattanooga - 2211 Overnite Dr, Chattanooga, Tennessee, 37421 CarMax, the way your career should be! CarMax is now hiring Automotive Technici...
Posted - Sep 19, 2024
4018 - Carrollton - 115 Battey Street, Carrollton, Georgia, 30117 CarMax,...
4018 - Carrollton - 115 Battey Street, Carrollton, Georgia, 30117 CarMax, the way your career should be! Get to know our vehicles inside and out At...
Posted - Sep 19, 2024
4018 - Carrollton - 115 Battey Street, Carrollton, Georgia, 30117 CarMax,...
4018 - Carrollton - 115 Battey Street, Carrollton, Georgia, 30117 CarMax, the way your career should be! Get to know our vehicles inside and out At...
Posted - Sep 19, 2024
7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122 C...
7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122 CarMax, the way your career should be! General Summary: Under general supe...
Posted - Sep 19, 2024
7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122 C...
7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122 CarMax, the way your career should be! General Summary: Under general supe...
Posted - Sep 19, 2024
7198 - Miami Lakes - 6300 NW 167th St, Miami Lakes, Florida, 33014 CarMax,...
7198 - Miami Lakes - 6300 NW 167th St, Miami Lakes, Florida, 33014 CarMax, the way your career should be! Provide an iconic customer experience - Su...
Posted - Sep 19, 2024
7198 - Miami Lakes - 6300 NW 167th St, Miami Lakes, Florida, 33014 CarMax,...
7198 - Miami Lakes - 6300 NW 167th St, Miami Lakes, Florida, 33014 CarMax, the way your career should be! Provide an iconic customer experience - Su...
Posted - Sep 19, 2024
7257 - Brandywine - 7700 Matapeake Business Drive, Brandywine, Maryland, 20...
7257 - Brandywine - 7700 Matapeake Business Drive, Brandywine, Maryland, 20613 CarMax, the way your career should be! An opportunity in the auto ind...
Posted - Sep 19, 2024
7257 - Brandywine - 7700 Matapeake Business Drive, Brandywine, Maryland, 20...
7257 - Brandywine - 7700 Matapeake Business Drive, Brandywine, Maryland, 20613 CarMax, the way your career should be! An opportunity in the auto ind...
Posted - Sep 19, 2024
7174 - Louisville - 9550 Bluegrass Pkwy, Louisville, Kentucky, 40299 CarMa...
7174 - Louisville - 9550 Bluegrass Pkwy, Louisville, Kentucky, 40299 CarMax, the way your career should be! Driven by the desire to provide an iconi...
Posted - Sep 19, 2024
7174 - Louisville - 9550 Bluegrass Pkwy, Louisville, Kentucky, 40299 CarMa...
7174 - Louisville - 9550 Bluegrass Pkwy, Louisville, Kentucky, 40299 CarMax, the way your career should be! Driven by the desire to provide an iconi...
Posted - Sep 19, 2024
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarM...
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarMax, the way your career should be! About this job As a Customer Specialis...
Posted - Sep 19, 2024
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarM...
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarMax, the way your career should be! About this job As a Customer Specialis...
Posted - Sep 19, 2024
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarM...
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarMax, the way your career should be! General Summary: Under general supervi...
Posted - Sep 19, 2024
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarM...
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarMax, the way your career should be! General Summary: Under general supervi...
Posted - Sep 19, 2024
6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620 CarMax, t...
6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians!...
Posted - Sep 19, 2024
6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620 CarMax, t...
6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians!...
Posted - Sep 19, 2024
7224 - Birmingham - 2696 John Hawkins Pkwy, Hoover, Alabama, 35244 CarMax,...
7224 - Birmingham - 2696 John Hawkins Pkwy, Hoover, Alabama, 35244 CarMax, the way your career should be! CarMax is now hiring Automotive Technician...
Posted - Sep 19, 2024
7224 - Birmingham - 2696 John Hawkins Pkwy, Hoover, Alabama, 35244 CarMax,...
7224 - Birmingham - 2696 John Hawkins Pkwy, Hoover, Alabama, 35244 CarMax, the way your career should be! CarMax is now hiring Automotive Technician...
Posted - Sep 19, 2024
6095 - Denton - 4200 S I-35E, Denton, Texas, 76210 CarMax, the way your ca...
6095 - Denton - 4200 S I-35E, Denton, Texas, 76210 CarMax, the way your career should be! General Summary: Under general supervision, performs all...
Posted - Sep 19, 2024
6095 - Denton - 4200 S I-35E, Denton, Texas, 76210 CarMax, the way your ca...
6095 - Denton - 4200 S I-35E, Denton, Texas, 76210 CarMax, the way your career should be! General Summary: Under general supervision, performs all...
Posted - Sep 19, 2024
6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711 CarMax, the way yo...
6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711 CarMax, the way your career should be! Get to know our vehicles inside and out At CarMax, w...
Posted - Sep 19, 2024
6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711 CarMax, the way yo...
6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711 CarMax, the way your career should be! Get to know our vehicles inside and out At CarMax, w...
Posted - Sep 19, 2024
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, th...
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, the way your career should be! CarMax is now hiring Fleet Drivers! Start lov...
Posted - Sep 19, 2024
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, th...
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, the way your career should be! CarMax is now hiring Fleet Drivers! Start lov...
Posted - Sep 19, 2024
7148 - Jacksonville - 11335 Atlantic Blvd, Jacksonville, Florida, 32225 Ca...
7148 - Jacksonville - 11335 Atlantic Blvd, Jacksonville, Florida, 32225 CarMax, the way your career should be! CarMax is now hiring Automotive Techn...
Posted - Sep 19, 2024
7148 - Jacksonville - 11335 Atlantic Blvd, Jacksonville, Florida, 32225 Ca...
7148 - Jacksonville - 11335 Atlantic Blvd, Jacksonville, Florida, 32225 CarMax, the way your career should be! CarMax is now hiring Automotive Techn...
Posted - Sep 19, 2024
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, th...
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians!...
Posted - Sep 19, 2024
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, th...
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians!...
Posted - Sep 19, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! General Summary: Under general supervi...
Posted - Sep 19, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! General Summary: Under general supervi...
Posted - Sep 19, 2024
6013 - Mechanicsburg - 6555 Carlisle Pike, Mechanicsburg, Pennsylvania, 170...
6013 - Mechanicsburg - 6555 Carlisle Pike, Mechanicsburg, Pennsylvania, 17050 CarMax, the way your career should be! Driven by the desire to provide...
Posted - Sep 19, 2024
6013 - Mechanicsburg - 6555 Carlisle Pike, Mechanicsburg, Pennsylvania, 170...
6013 - Mechanicsburg - 6555 Carlisle Pike, Mechanicsburg, Pennsylvania, 17050 CarMax, the way your career should be! Driven by the desire to provide...
Posted - Sep 19, 2024
6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067 CarMax...
6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067 CarMax, the way your career should be! Provide an iconic customer experience En...
Posted - Sep 19, 2024
6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067 CarMax...
6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067 CarMax, the way your career should be! Provide an iconic customer experience En...
6002 - Murrieta - 25560 Madison Avenue, Murrieta, California, 92563
CarMax, the way your career should be!
General Summary:
Under general supervision, responsible for completing cosmetic inspections, final quality inspections, as well as vehicle cleaning, paint touch-up, wet sanding, and buffing of CarMax used, new, and customer vehicles according to CarMax standards.
On an as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning/vacuuming and exterior cleanliness.
Principle Duties and Responsibilities:
Execute standardized work processes as defined at established pace time
Participate in problem solving and continuous improvement activities with team
Participate in training of new associates with guidance of Reconditioning Associate Lead
Perform various cosmetic reconditioning, cleaning and repair processes including, but not limited to: Paint touch up, wet sanding and buffing according to CarMax standards
Complete Cosmetic Inspections
Complete Final Quality Inspections
Ensure work place cleanliness and organization in accordance with CarMax 5S standards
Identify defects and most appropriate repair methods according to CarMax standards
Provide auction support
Drive vehicles on and off lot
Provide outstanding customer service at all times
Complete duties as assigned by Leads and Managers
Job Specifications:
Position requires the following pre-requisites and ability:
Complete all training on-line and hands-on, including KRONOS Training for Hourly Associates
Accountable to Associate 1 Competency Model
Meet Reconditioning Associate and Reconditioning I Performance Standards
Successful completion of Reconditioning Associate, Reconditioning Associate I and II Workstation Certifications
Read, interpret and transcribe data in order to maintain accurate records
Perform multiple duties in a high-energy, fast-paced environment
Perform manual tasks at a specific pace for a specific period of time
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates, both in person and over the phone
Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area
Working Conditions:
Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
Walking or standing for extended periods of time.
Wears CarMax clothing (acquired through company) at all times working in the store.
Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$21.51 - $21.51
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits (http://apps.bswift.com/portal/carmax) website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7264 - Fresno - 7180 N Palm Ave, Fresno, California, 93650
CarMax, the way your career should be!
Provide an iconic customer experience - Summary:
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do - Essential Responsibilities:
Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Seeks win/win solutions for the customer and partners appropriately
Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
considerations to security and loss prevention.
Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
Learn and succeed as part of a team:
Pleasant, but noisy office environment
Numerous distractions and disruptions due to incoming communication
May require walking or standing for extended periods of time
Variety of work schedules with shifts that do include nights, weekends, and holidays.
Wear CarMax clothing (acquired through the company) at all times while working in the store
Qualifications:
Work requires ability to:
Read, interpret and transcribe data in order to maintain accurate records
Use resources and partnership to balance the needs of the customer and the business
Understand numeric filing system
Use word processing, spreadsheet and other programs, displaying intermediate PC skills
Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
Lift objects that weigh as much as 15-20 lbs
Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
Complete CarMax provided training as required
Develop partnerships with Sales team and other departments in order to provide quality customer service
Maintain confidentiality of all records, files and reports within the scope of the position
Report Asset Protection and/or Human Resource related issues to management
The hourly rate for this position is:
$16.00 - $25.60
Benefits:
Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.
For more details about benefits, please visit our CarMax Benefits (http://apps.bswift.com/portal/carmax) website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934
CarMax, the way your career should be!
CarMax is now hiring Fleet Drivers! Start loving what you do at CarMax
Delivering satisfaction, every day
At CarMax, our Fleet Drivers do more than just loading and driving. Every day, our Fleet Drivers engage with vendors and associates, ensuring the best possible experience for our customers. We want to give our customers a great experience, whether they are buying or selling a vehicle and that starts with the way our Fleet Drivers collect and deliver inventory. And since we know time at home is important, we strategically develop routing to have our drivers home every night.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
and more!
What you will do - Essential responsibilities
Fleet Drivers load, transport, and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
Carry out daily equipment inspections to ensure our transport operations run smoothly and safely
Maintain all necessary DOT logs and documentation
Be part of the team that's driving up standards
We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will transport vehicles between vendors, distribution hubs and stores. More than a Fleet Driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition to true job satisfaction, you will enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
Qualifications and requirements
Valid state-issued commercial driver's license Class A (CDL) Required, prior driving experience preferred
Driving record with no more than 6 penalty points within the last three years
Ability to meet DOT-mandated medical qualification requirements
Lift heavy objects and winch transported vehicles during the loading process
Proficiency in operating a 10-speed transmission
Willingness to work outdoors in various weather conditions
Good communication skills
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7283 - Columbus Easton - 3800 Morse Rd, Columbus, Ohio, 43219
CarMax, the way your career should be!
General Summary:
Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service.
Principle Duties & Responsibilities:
- Execute processes as defined by work instructions and/or standardized work
- Participate in problem-solving and continuous improvement activities with team
- Participate in training of new associates with guidance of Inventory Associate II and/or the Manager
- Provide outstanding customer service to both internal and external customers
- Ensure daily lot maintenance and security of the display areas and work-in-progress zones
- Secure and receive vehicles that are shipped to CarMax
- Prep vehicle and title packets for shipping to other locations
- Complete scanning of vehicles to ensure accurate product status
- Complete wash and vacuums for customer returns and loaner vehicles
- Complete front-lot wash
- Perform Photo Station process
- Drive vehicles on and off lot for repairs/storage
- Provide support to Auctions. (if applicable).
- Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
- Complete duties as assigned by Flow Inventory Associate IVs and Managers
Minimum Qualifications/Requirement
Position requires the following:
- Current driver's license and meet the CarMax DSEPS standards
- Ability to read, interpret, and transcribe data in order to maintain accurate records
- High School diploma or equivalent work experience preferred
- Ability to execute processes as defined by work instructions and/or standardized work
- Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings
- Ability to safely lift up to 50lbs
Working Conditions:
- Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
- Flexible work hours, with shifts that may include nights, weekends, and holidays
- Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.
- Wears CarMax clothing (acquired through the company) at all times working in the store.
- Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste
disposal in required areas.
- Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of
publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of
management authorized to modify and such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age,
religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the
associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific,
express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral
or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company
and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7241 - Knoxville - 11225 Parkside Dr, Knoxville, Tennessee, 37934
CarMax, the way your career should be!
CarMax is now hiring Fleet Drivers! Start loving what you do at CarMax
Delivering satisfaction, every day
At CarMax, our Fleet Drivers do more than just loading and driving. Every day, our Fleet Drivers engage with vendors and associates, ensuring the best possible experience for our customers. We want to give our customers a great experience, whether they are buying or selling a vehicle and that starts with the way our Fleet Drivers collect and deliver inventory. And since we know time at home is important, we strategically develop routing to have our drivers home every night.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
and more!
What you will do - Essential responsibilities
Fleet Drivers load, transport, and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
Carry out daily equipment inspections to ensure our transport operations run smoothly and safely
Maintain all necessary DOT logs and documentation
Be part of the team that's driving up standards
We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will transport vehicles between vendors, distribution hubs and stores. More than a Fleet Driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition to true job satisfaction, you will enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
Qualifications and requirements
Valid state-issued commercial driver's license Class A (CDL) Required, prior driving experience preferred
Driving record with no more than 6 penalty points within the last three years
Ability to meet DOT-mandated medical qualification requirements
Lift heavy objects and winch transported vehicles during the loading process
Proficiency in operating a 10-speed transmission
Willingness to work outdoors in various weather conditions
Good communication skills
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7176 - Columbus Sawmill - 2700 Farmers Dr, Columbus, Ohio, 43235
CarMax, the way your career should be!
Provide an iconic customer experience
Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.
What you will do - Essential responsibilities
Complete administrative tasks to support all store departments
Provide customer service by greeting customers and guiding them through paperwork
Communicate effectively with customers and business partners
Maintain coverage at information desk and answer multi-line phone system
Learn and succeed as part of a team
This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.
Qualifications and requirements
Customer service experience
Thrive in a fast-paced office environment
Good listening skills and a strong customer focus
Strong written and verbal communication skills
Basic computer skills, including word processing and spreadsheets
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7186 - Chattanooga - 2211 Overnite Dr, Chattanooga, Tennessee, 37421
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians inspect, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications*
In California, for Certified Technicians (Mechanical Associate 4) maintain ASE Certification in Engine Repair (A1), Steering and Suspension (A4), Brakes (A5), and Heating Air Conditioning (A7)
In California, for Master Certified Technicians (Mechanical Associate 5) maintain ASE Certification in Engine Repair (A1), Transmission/Transaxle (A2), Manual Drive Train and Axles (A3), Steering and Suspension (A4), Brakes (A5), Electrical (A6), Heating Air Conditioning (A7) and Engine Performance (A8).
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
4018 - Carrollton - 115 Battey Street, Carrollton, Georgia, 30117
CarMax, the way your career should be!
Get to know our vehicles inside and out
At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Carry out dent repair, masking, sanding and grinding to ensure sound bodywork
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
In this fast-paced environment you will turn over dozens of cars each week, ensuring each looks and feels as good as the last. That means using your skills to identify problems and find and carry out solutions to provide the highest quality car. You will be part of a team that respects and shares experience and knowledge, working together to deliver great results. Your work and attention to detail will ensure every car our customers buy is safe, reliable and enjoyable to drive. And, as someone who learns fast and communicates well, you will have plenty of opportunities for career development, including the chance to gain new skills and accreditations.
Qualifications and requirements
Experience in one or more of the following: masking, sanding, grinding and applying paint
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
A strong customer focus and attention to detail
Possession of a valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122
CarMax, the way your career should be!
General Summary:
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.
Assist Service/Customer Operators with incoming service calls when needed.
Accurately interview and document customer concerns.
Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).
Create repair orders, and route work to technicians or mechanical associates.
Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
Consult with customers regarding needed repairs.
Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .
Close and invoice repair orders.
Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
Collects service payments and manages cash including receiving and counting money.
Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:
Demonstrate exceptional interpersonal, communication, and customer service skills.
Demonstrate exceptional telephone etiquette and active listening skills.
Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
Meet or exceed CarMax guidelines for customer satisfaction.
Read, interpret and transcribe data in order to maintain accurate records.
Intermediate computer skills, including spreadsheet knowledge.
Successfully work with associates in other departments within the store.
Perform multiple duties in a high-energy, fast-paced working environment.
Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
Stay current in CarMax provided training in all areas of the Service process.
Working Conditions:
Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
Requires walking or standing for extended periods of time.
Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7198 - Miami Lakes - 6300 NW 167th St, Miami Lakes, Florida, 33014
CarMax, the way your career should be!
Provide an iconic customer experience - Summary:
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do - Essential Responsibilities:
Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Seeks win/win solutions for the customer and partners appropriately
Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
considerations to security and loss prevention.
Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
Learn and succeed as part of a team:
Pleasant, but noisy office environment
Numerous distractions and disruptions due to incoming communication
May require walking or standing for extended periods of time
Variety of work schedules with shifts that do include nights, weekends, and holidays.
Wear CarMax clothing (acquired through the company) at all times while working in the store
Qualifications:
Work requires ability to:
Read, interpret and transcribe data in order to maintain accurate records
Use resources and partnership to balance the needs of the customer and the business
Understand numeric filing system
Use word processing, spreadsheet and other programs, displaying intermediate PC skills
Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
Lift objects that weigh as much as 15-20 lbs
Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
Complete CarMax provided training as required
Develop partnerships with Sales team and other departments in order to provide quality customer service
Maintain confidentiality of all records, files and reports within the scope of the position
Report Asset Protection and/or Human Resource related issues to management
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7257 - Brandywine - 7700 Matapeake Business Drive, Brandywine, Maryland, 20613
CarMax, the way your career should be!
An opportunity in the auto industry you can count on
If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.
What you will do - Essential responsibilities
Log and track deliveries and vehicle inventory
Move cars around the site so they are available for customers to view
Ensure our locations are always welcoming to customers
Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve
Learn about delivering great customer experiences from an expert team
Build your success on ours
Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
Qualifications and requirements
A high level of motivation
Possession of a valid driver's license
Good communication and teamwork skills
Work outdoors in all types of weather
Flexibility to work evenings and weekends
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7174 - Louisville - 9550 Bluegrass Pkwy, Louisville, Kentucky, 40299
CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do - Essential Responsibilities
Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate exceptional communication skills
Display confidence in self, the product and CarMax
Ability to build and maintain strong relationships
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
Balance the needs of the Customer and the business when making decisions
Seek to fully understand and meet Customer needs
Create win-win solutions to Customer issues
Get work done well, on time and follow the right process
Drive work processes and pay close attention to detail
Perform multiple duties in a high energy, fast-paced working environment
Read, interpret and transcribe data in order to maintain accurate records
Lift objects that weigh as much as 25 lbs.
Education and/or Experience
High School Diploma, or equivalent
Sales and customer service experience, in an area such as retail, preferred
Valid Driver's License
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$15.40 - $32.10
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits (http://apps.bswift.com/portal/carmax) website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623
CarMax, the way your career should be!
General Summary:
Under general supervision, responsible for completing cosmetic inspections, final quality inspections, as well as vehicle cleaning, paint touch-up, wet sanding, and buffing of CarMax used, new, and customer vehicles according to CarMax standards.
On an as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning/vacuuming and exterior cleanliness.
Principle Duties and Responsibilities:
Execute standardized work processes as defined at established pace time
Participate in problem solving and continuous improvement activities with team
Participate in training of new associates with guidance of Reconditioning Associate Lead
Perform various cosmetic reconditioning, cleaning and repair processes including, but not limited to: Paint touch up, wet sanding and buffing according to CarMax standards
Complete Cosmetic Inspections
Complete Final Quality Inspections
Ensure work place cleanliness and organization in accordance with CarMax 5S standards
Identify defects and most appropriate repair methods according to CarMax standards
Provide auction support
Drive vehicles on and off lot
Provide outstanding customer service at all times
Complete duties as assigned by Leads and Managers
Job Specifications:
Position requires the following pre-requisites and ability:
Complete all training on-line and hands-on, including KRONOS Training for Hourly Associates
Accountable to Associate 1 Competency Model
Meet Reconditioning Associate and Reconditioning I Performance Standards
Successful completion of Reconditioning Associate, Reconditioning Associate I and II Workstation Certifications
Read, interpret and transcribe data in order to maintain accurate records
Perform multiple duties in a high-energy, fast-paced environment
Perform manual tasks at a specific pace for a specific period of time
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates, both in person and over the phone
Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area
Working Conditions:
Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
Walking or standing for extended periods of time.
Wears CarMax clothing (acquired through company) at all times working in the store.
Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$19.91 - $21.33
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits (http://apps.bswift.com/portal/carmax) website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications*
In California, for Certified Technicians (Mechanical Associate 4) maintain ASE Certification in Engine Repair (A1), Steering and Suspension (A4), Brakes (A5), and Heating Air Conditioning (A7)
In California, for Master Certified Technicians (Mechanical Associate 5) maintain ASE Certification in Engine Repair (A1), Transmission/Transaxle (A2), Manual Drive Train and Axles (A3), Steering and Suspension (A4), Brakes (A5), Electrical (A6), Heating Air Conditioning (A7) and Engine Performance (A8).
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7224 - Birmingham - 2696 John Hawkins Pkwy, Hoover, Alabama, 35244
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certification in Brakes A4 and Steering & Suspension A5
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6095 - Denton - 4200 S I-35E, Denton, Texas, 76210
CarMax, the way your career should be!
General Summary:
Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures.
Principle Duties and Responsibilities:
Provide and maintain exceptional customerservicethrough customer contact before, during, and after repairs asdefined by CarMax -Voiceof Customer- processes.
Locate, use and control replacement parts and supply inventories
Use and control tools andequipment
Perform mechanical and cosmeticrepairs, including but not limited to the diagnosisof all internal and externalvehiclesystems.
Follow CarMax standardized workrules
Inspect vehicles per CarMax Quality Standards when needed.
Complete state inspections when required.
Maintain workplacecleanliness and organization in accordance with CarMax 5S standards
Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders
Collect service payments and manage payments received for services.
Use of proprietary and universalsoftware systems including CarMax ElectronicRepair Order and Mitchell.
Provide functional expertise and leadership to other associates.
Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.
Job Specifications:
Work requires ability to:
Complete New Associate Orientation Training - Operations.
Complete Kronos Training for Hourly Associates.
Maintain a current Refrigerant RecyclingLicense.
Where required by State/Local law, maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5).
Read, interpret and transcribe data in order to maintain accurate records.
Perform multiple duties in a high-energy, fast-paced environment.
Lift objects that weigh as much as50lbs.
Speak and listen effectively in dealingwith customers/associates in person and over the phone.
Demonstrate above average attention to detail.
Manual dexterity in both arms and hands
Monitorshop compliance withCarMax, O.S.H.A., and EPA policies
Demonstrateexceptional interpersonal,communication, and customer service skills
Demonstrateexceptional telephone etiquette and active listeningskills
Working Conditions:
Combination of office, shop and outdoorenvironment.May include working at times in noisy and/or inclementweather conditions.
May requirewalking orstanding for an extended period of time.
Flexible work hours with shifts that may include nights, weekends, and holidays.
WearsCarMax clothing (acquired through company) at all times working in the store.
Follow allCarMax, O.S.H.A., and EPA standards including the useof Personal Protective Equipment, and properwaste disposal in requiredareas.
Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and ProfessionalAppearancepolicies.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6136 - Clermont - 16731 SR 50, Clermont, Florida, 34711
CarMax, the way your career should be!
Get to know our vehicles inside and out
At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Carry out dent repair, masking, sanding and grinding to ensure sound bodywork
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
In this fast-paced environment you will turn over dozens of cars each week, ensuring each looks and feels as good as the last. That means using your skills to identify problems and find and carry out solutions to provide the highest quality car. You will be part of a team that respects and shares experience and knowledge, working together to deliver great results. Your work and attention to detail will ensure every car our customers buy is safe, reliable and enjoyable to drive. And, as someone who learns fast and communicates well, you will have plenty of opportunities for career development, including the chance to gain new skills and accreditations.
Qualifications and requirements
Experience in one or more of the following: masking, sanding, grinding and applying paint
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
A strong customer focus and attention to detail
Possession of a valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204
CarMax, the way your career should be!
CarMax is now hiring Fleet Drivers! Start loving what you do at CarMax
Delivering satisfaction, every day
At CarMax, our Fleet Drivers do more than just loading and driving. Every day, our Fleet Drivers engage with vendors and associates, ensuring the best possible experience for our customers. We want to give our customers a great experience, whether they are buying or selling a vehicle and that starts with the way our Fleet Drivers collect and deliver inventory. And since we know time at home is important, we strategically develop routing to have our drivers home every night.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
and more!
What you will do - Essential responsibilities
Fleet Drivers load, transport, and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
Carry out daily equipment inspections to ensure our transport operations run smoothly and safely
Maintain all necessary DOT logs and documentation
Be part of the team that's driving up standards
We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will transport vehicles between vendors, distribution hubs and stores. More than a Fleet Driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition to true job satisfaction, you will enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
Qualifications and requirements
Valid state-issued commercial driver's license Class A (CDL) Required, prior driving experience preferred
Driving record with no more than 6 penalty points within the last three years
Ability to meet DOT-mandated medical qualification requirements
Lift heavy objects and winch transported vehicles during the loading process
Proficiency in operating a 10-speed transmission
Willingness to work outdoors in various weather conditions
Good communication skills
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7148 - Jacksonville - 11335 Atlantic Blvd, Jacksonville, Florida, 32225
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications*
In California, for Certified Technicians (Mechanical Associate 4) maintain ASE Certification in Engine Repair (A1), Steering and Suspension (A4), Brakes (A5), and Heating Air Conditioning (A7)
In California, for Master Certified Technicians (Mechanical Associate 5) maintain ASE Certification in Engine Repair (A1), Transmission/Transaxle (A2), Manual Drive Train and Axles (A3), Steering and Suspension (A4), Brakes (A5), Electrical (A6), Heating Air Conditioning (A7) and Engine Performance (A8).
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
General Summary:
Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.
Principle Duties and Responsibilities:
Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.
Assist Customer Advisors/Service Consultants with customers when needed.
Answer basic service department questions, schedule service appointments, route customers' calls. Provide written messages to the responsible party in a timely manner.
Complete reminder calls for customers scheduled for an appointment
Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments
Contact customers with Repair Requests to schedule appointments File repair orders and all supporting documentation daily.
Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. Ensure the loaner log and dealer tags are always in compliance with audit requirements.
Job Specifications:
Accountable to Associate 1 Competency Model
Demonstrate exceptional interpersonal, communication, and customer service skills.
Demonstrate exceptional telephone etiquette and active listening skills.
Execute Retail Service Standardized Work
Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
Maintain or exceed the CarMax guidelines for customer satisfaction.
Read, interpret and transcribe data in order to maintain proper records.
Intermediate computer skills including spreadsheet knowledge.
Service Operator Job Description
Successfully work with associates in other departments within the store.
Perform multiple duties in a high-energy, fast-paced working environment.
Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
Stay current in CarMax provided training in all areas of the Service process.
Possess intermediate computer skills
Working Conditions:
Primarily indoor environment; may include working at times in noisy conditions.
May require sitting or standing for extended periods of time.
Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.
CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax.
This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6013 - Mechanicsburg - 6555 Carlisle Pike, Mechanicsburg, Pennsylvania, 17050
CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067
CarMax, the way your career should be!
Provide an iconic customer experience
Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.
What you will do - Essential responsibilities
Complete administrative tasks to support all store departments
Provide customer service by greeting customers and guiding them through paperwork
Communicate effectively with customers and business partners
Maintain coverage at information desk and answer multi-line phone system
Learn and succeed as part of a team
This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.
Qualifications and requirements
Customer service experience
Thrive in a fast-paced office environment
Good listening skills and a strong customer focus
Strong written and verbal communication skills
Basic computer skills, including word processing and spreadsheets
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067
CarMax, the way your career should be!
CarMax is now hiring Fleet Drivers! Start loving what you do at CarMax
Delivering satisfaction, every day
At CarMax, our Fleet Drivers do more than just loading and driving. Every day, our Fleet Drivers engage with vendors and associates, ensuring the best possible experience for our customers. We want to give our customers a great experience, whether they are buying or selling a vehicle and that starts with the way our Fleet Drivers collect and deliver inventory. And since we know time at home is important, we strategically develop routing to have our drivers home every night.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
and more!
What you will do - Essential responsibilities
Fleet Drivers load, transport, and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
Carry out daily equipment inspections to ensure our transport operations run smoothly and safely
Maintain all necessary DOT logs and documentation
Be part of the team that's driving up standards
We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will transport vehicles between vendors, distribution hubs and stores. More than a Fleet Driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition to true job satisfaction, you will enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
Qualifications and requirements
Valid state-issued commercial driver's license Class A (CDL) Required, prior driving experience preferred
Driving record with no more than 6 penalty points within the last three years
Ability to meet DOT-mandated medical qualification requirements
Lift heavy objects and winch transported vehicles during the loading process
Proficiency in operating a 10-speed transmission
Willingness to work outdoors in various weather conditions
Good communication skills
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.