Posted - Feb 22, 2024
7199 - Oak Lawn - 6540 W 95th St, Oak Lawn, Illinois, 60453 CarMax, the wa...
7199 - Oak Lawn - 6540 W 95th St, Oak Lawn, Illinois, 60453 CarMax, the way your career should be! Driven by the desire to provide an iconic custome...
Posted - Feb 22, 2024
7199 - Oak Lawn - 6540 W 95th St, Oak Lawn, Illinois, 60453 CarMax, the wa...
7199 - Oak Lawn - 6540 W 95th St, Oak Lawn, Illinois, 60453 CarMax, the way your career should be! Driven by the desire to provide an iconic custome...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! General Summary: Under limited supervi...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! General Summary: Under limited supervi...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Get to know our vehicles inside and out...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Get to know our vehicles inside and out...
Posted - Feb 22, 2024
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the...
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! St...
Posted - Feb 22, 2024
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the...
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! St...
Posted - Feb 22, 2024
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the...
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the way your career should be! An opportunity in the auto industry you can cou...
Posted - Feb 22, 2024
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the...
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the way your career should be! An opportunity in the auto industry you can cou...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! CarMax is now hiring Automotive Technic...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! CarMax is now hiring Automotive Technic...
Posted - Feb 22, 2024
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the...
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! St...
Posted - Feb 22, 2024
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the...
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! St...
Posted - Feb 22, 2024
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 Ca...
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 CarMax, the way your career should be! Provide an iconic customer experience...
Posted - Feb 22, 2024
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 Ca...
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 CarMax, the way your career should be! Provide an iconic customer experience...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Driven by the desire to provide an icon...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Driven by the desire to provide an icon...
Posted - Feb 22, 2024
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way y...
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way your career should be! About this job As a Customer Specialist, you will b...
Posted - Feb 22, 2024
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way y...
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way your career should be! About this job As a Customer Specialist, you will b...
Posted - Feb 22, 2024
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 Ca...
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 CarMax, the way your career should be! Provide an iconic customer experience...
Posted - Feb 22, 2024
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 Ca...
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297 CarMax, the way your career should be! Provide an iconic customer experience...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! General Summary: Under limited supervi...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! General Summary: Under limited supervi...
Posted - Feb 22, 2024
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way y...
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way your career should be! About this job As a Customer Specialist, you will b...
Posted - Feb 22, 2024
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way y...
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way your career should be! About this job As a Customer Specialist, you will b...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Get to know our vehicles inside and out...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Get to know our vehicles inside and out...
Posted - Feb 22, 2024
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way y...
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way your career should be! General Summary: Under general supervision, perform...
Posted - Feb 22, 2024
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way y...
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424 CarMax, the way your career should be! General Summary: Under general supervision, perform...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! CarMax is now hiring Automotive Technic...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! CarMax is now hiring Automotive Technic...
Posted - Feb 22, 2024
6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way...
6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way your career should be! General Summary: Under general supervision, delive...
Posted - Feb 22, 2024
6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way...
6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way your career should be! General Summary: Under general supervision, delive...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Driven by the desire to provide an icon...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Driven by the desire to provide an icon...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! General Summary: Under limited supervi...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! General Summary: Under limited supervi...
Posted - Feb 22, 2024
6110 - Kenner - 1601 32nd Street, Kenner, Louisiana, 70065 CarMax, the way...
6110 - Kenner - 1601 32nd Street, Kenner, Louisiana, 70065 CarMax, the way your career should be! About this job Ensuring today's customers can buy...
Posted - Feb 22, 2024
6110 - Kenner - 1601 32nd Street, Kenner, Louisiana, 70065 CarMax, the way...
6110 - Kenner - 1601 32nd Street, Kenner, Louisiana, 70065 CarMax, the way your career should be! About this job Ensuring today's customers can buy...
Posted - Feb 22, 2024
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131...
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131 CarMax, the way your career should be! Provide an iconic customer experien...
Posted - Feb 22, 2024
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131...
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131 CarMax, the way your career should be! Provide an iconic customer experien...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Get to know our vehicles inside and out...
Posted - Feb 22, 2024
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarM...
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477 CarMax, the way your career should be! Get to know our vehicles inside and out...
Posted - Feb 22, 2024
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131...
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131 CarMax, the way your career should be! General Summary: Under limited sup...
Posted - Feb 22, 2024
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131...
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131 CarMax, the way your career should be! General Summary: Under limited sup...
Posted - Feb 22, 2024
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131...
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131 CarMax, the way your career should be! Provide an iconic customer experien...
Posted - Feb 22, 2024
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131...
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131 CarMax, the way your career should be! Provide an iconic customer experien...
7199 - Oak Lawn - 6540 W 95th St, Oak Lawn, Illinois, 60453
CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
General Summary:
Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite (-home-) delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery.
What you will do - Essential responsibilities
Facilitate the completion of Home Delivery sales transactions
Present and/or confirm MaxCare and finance decisions
Follow and execute strategies to achieve store's sales budgets.
Maintain a working knowledge of available financing options, titles and extended service policies.
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining paperwork process.
Perform various Business Office tasks, including, but not limited to: Completing Express Pickups, delivering Sales paperwork, completing Appraisal Purchases, processing paperwork associated with the state DMV, processing titles and processing auction sales.
Perform various administrative and clerical duties, including, but not limited to: Document copying, filing, payment management, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Drive vehicles to and from various locations as requested by supervisor.
Adhere to all CarMax policies and procedures.
Adhere to the Customer Specialist- Alternative Delivery training timeline.
Process paperwork associated with retail vehicle sales.
Manage multiple payment types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and asset protection.
Conduct vehicle condition verification and convey results to Buyer or Senior Buyer for analysis
Present appraisal offers to customers
Perform cosmetic inspections and ensure that all vehicles meet CarMax Final Quality Standards.
Prepare vehicles for delivery to customers.
Qualifications and requirements
Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
Successful completion of all assessments.
Demonstrate exceptional communication skills and attention to detail
Demonstrate active listening skills.
Meet or exceed CarMax guidelines for customer satisfaction.
Perform multiple duties in a high energy, fast-paced working environment.
Use miscellaneous computer programs, demonstrating intermediate PC skills.
Read, interpret, and transcribe data in order to maintain accurate records.
Lift objects that weigh as much as 25 lbs.
Complete all formats of job related training.
Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather for several hours.
Flexibility to work at multiple locations and deliver vehicles offsite
Flexible work hours with shifts that may include nights, weekends, and holidays.
Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
Get to know our vehicles inside and out
At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Carry out dent repair, masking, sanding and grinding to ensure sound bodywork
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
In this fast-paced environment you will turn over dozens of cars each week, ensuring each looks and feels as good as the last. That means using your skills to identify problems and find and carry out solutions to provide the highest quality car. You will be part of a team that respects and shares experience and knowledge, working together to deliver great results. Your work and attention to detail will ensure every car our customers buy is safe, reliable and enjoyable to drive. And, as someone who learns fast and communicates well, you will have plenty of opportunities for career development, including the chance to gain new skills and accreditations.
Qualifications and requirements
Experience in one or more of the following: masking, sanding, grinding and applying paint
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
A strong customer focus and attention to detail
Possession of a valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022
CarMax, the way your career should be!
An opportunity in the auto industry you can count on
If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.
What you will do - Essential responsibilities
Log and track deliveries and vehicle inventory
Move cars around the site so they are available for customers to view
Ensure our locations are always welcoming to customers
Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve
Learn about delivering great customer experiences from an expert team
Build your success on ours
Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
Qualifications and requirements
A high level of motivation
Possession of a valid driver's license
Good communication and teamwork skills
Work outdoors in all types of weather
Flexibility to work evenings and weekends
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7208 - Glencoe - 2000 W Frontage Rd, Glencoe, Illinois, 60022
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297
CarMax, the way your career should be!
Provide an iconic customer experience
At CarMax, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We've developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.
What you will do - Essential responsibilities
Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer's analysis
Perform accurate optioning of customer appraisals and vehicles in CarMax inventory
Capture quality and timely photographs of inventory for CarMax.com
Assist Purchasing Department with maintaining inventory and executing customer transfers
Partner with Inventory and Sales Department to conduct lot merchandising as needed
Assist with onsite auctions as necessary
Qualifications and requirements
A valid driver's license is required
Flexibility to work indoors or outdoors in varying weather conditions
Thrive in a fast-paced environment
High level of attention to detail
No prior automotive experience required
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do - Essential Responsibilities
Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate exceptional communication skills
Display confidence in self, the product and CarMax
Ability to build and maintain strong relationships
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
Balance the needs of the Customer and the business when making decisions
Seek to fully understand and meet Customer needs
Create win-win solutions to Customer issues
Get work done well, on time and follow the right process
Drive work processes and pay close attention to detail
Perform multiple duties in a high energy, fast-paced working environment
Read, interpret and transcribe data in order to maintain accurate records
Lift objects that weigh as much as 25 lbs.
Education and/or Experience
High School Diploma, or equivalent
Sales and customer service experience, in an area such as retail, preferred
Valid Driver's License
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7662 - Phoenix-Gilbert - 1480 E Motorplex Loop, Gilbert, Arizona, 85297
CarMax, the way your career should be!
Provide an iconic customer experience - Summary:
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do - Essential Responsibilities:
Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Seeks win/win solutions for the customer and partners appropriately
Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
considerations to security and loss prevention.
Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
Learn and succeed as part of a team:
Pleasant, but noisy office environment
Numerous distractions and disruptions due to incoming communication
May require walking or standing for extended periods of time
Variety of work schedules with shifts that do include nights, weekends, and holidays.
Wear CarMax clothing (acquired through the company) at all times while working in the store
Qualifications:
Work requires ability to:
Read, interpret and transcribe data in order to maintain accurate records
Use resources and partnership to balance the needs of the customer and the business
Understand numeric filing system
Use word processing, spreadsheet and other programs, displaying intermediate PC skills
Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
Lift objects that weigh as much as 15-20 lbs
Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
Complete CarMax provided training as required
Develop partnerships with Sales team and other departments in order to provide quality customer service
Maintain confidentiality of all records, files and reports within the scope of the position
Report Asset Protection and/or Human Resource related issues to management
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
General Summary:
Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite (-home-) delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery.
What you will do - Essential responsibilities
Facilitate the completion of Home Delivery sales transactions
Present and/or confirm MaxCare and finance decisions
Follow and execute strategies to achieve store's sales budgets.
Maintain a working knowledge of available financing options, titles and extended service policies.
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining paperwork process.
Perform various Business Office tasks, including, but not limited to: Completing Express Pickups, delivering Sales paperwork, completing Appraisal Purchases, processing paperwork associated with the state DMV, processing titles and processing auction sales.
Perform various administrative and clerical duties, including, but not limited to: Document copying, filing, payment management, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Drive vehicles to and from various locations as requested by supervisor.
Adhere to all CarMax policies and procedures.
Adhere to the Customer Specialist- Alternative Delivery training timeline.
Process paperwork associated with retail vehicle sales.
Manage multiple payment types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and asset protection.
Conduct vehicle condition verification and convey results to Buyer or Senior Buyer for analysis
Present appraisal offers to customers
Perform cosmetic inspections and ensure that all vehicles meet CarMax Final Quality Standards.
Prepare vehicles for delivery to customers.
Qualifications and requirements
Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
Successful completion of all assessments.
Demonstrate exceptional communication skills and attention to detail
Demonstrate active listening skills.
Meet or exceed CarMax guidelines for customer satisfaction.
Perform multiple duties in a high energy, fast-paced working environment.
Use miscellaneous computer programs, demonstrating intermediate PC skills.
Read, interpret, and transcribe data in order to maintain accurate records.
Lift objects that weigh as much as 25 lbs.
Complete all formats of job related training.
Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather for several hours.
Flexibility to work at multiple locations and deliver vehicles offsite
Flexible work hours with shifts that may include nights, weekends, and holidays.
Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do - Essential Responsibilities
Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate exceptional communication skills
Display confidence in self, the product and CarMax
Ability to build and maintain strong relationships
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
Balance the needs of the Customer and the business when making decisions
Seek to fully understand and meet Customer needs
Create win-win solutions to Customer issues
Get work done well, on time and follow the right process
Drive work processes and pay close attention to detail
Perform multiple duties in a high energy, fast-paced working environment
Read, interpret and transcribe data in order to maintain accurate records
Lift objects that weigh as much as 25 lbs.
Education and/or Experience
High School Diploma, or equivalent
Sales and customer service experience, in an area such as retail, preferred
Valid Driver's License
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
Get to know our vehicles inside and out
At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Carry out dent repair, masking, sanding and grinding to ensure sound bodywork
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
In this fast-paced environment you will turn over dozens of cars each week, ensuring each looks and feels as good as the last. That means using your skills to identify problems and find and carry out solutions to provide the highest quality car. You will be part of a team that respects and shares experience and knowledge, working together to deliver great results. Your work and attention to detail will ensure every car our customers buy is safe, reliable and enjoyable to drive. And, as someone who learns fast and communicates well, you will have plenty of opportunities for career development, including the chance to gain new skills and accreditations.
Qualifications and requirements
Experience in one or more of the following: masking, sanding, grinding and applying paint
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
A strong customer focus and attention to detail
Possession of a valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6146 - Lubbock - 6410 66th Street, Lubbock, Texas, 79424
CarMax, the way your career should be!
General Summary:
Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures.
Principle Duties and Responsibilities:
Provide and maintain exceptional customerservicethrough customer contact before, during, and after repairs asdefined by CarMax -Voiceof Customer- processes.
Locate, use and control replacement parts and supply inventories
Use and control tools andequipment
Perform mechanical and cosmeticrepairs, including but not limited to the diagnosisof all internal and externalvehiclesystems.
Follow CarMax standardized workrules
Inspect vehicles per CarMax Quality Standards when needed.
Complete state inspections when required.
Maintain workplacecleanliness and organization in accordance with CarMax 5S standards
Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders
Collect service payments and manage payments received for services.
Use of proprietary and universalsoftware systems including CarMax ElectronicRepair Order and Mitchell.
Provide functional expertise and leadership to other associates.
Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.
Job Specifications:
Work requires ability to:
Complete New Associate Orientation Training - Operations.
Complete Kronos Training for Hourly Associates.
Maintain a current Refrigerant RecyclingLicense.
Where required by State/Local law, maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5).
Read, interpret and transcribe data in order to maintain accurate records.
Perform multiple duties in a high-energy, fast-paced environment.
Lift objects that weigh as much as50lbs.
Speak and listen effectively in dealingwith customers/associates in person and over the phone.
Demonstrate above average attention to detail.
Manual dexterity in both arms and hands
Monitorshop compliance withCarMax, O.S.H.A., and EPA policies
Demonstrateexceptional interpersonal,communication, and customer service skills
Demonstrateexceptional telephone etiquette and active listeningskills
Working Conditions:
Combination of office, shop and outdoorenvironment.May include working at times in noisy and/or inclementweather conditions.
May requirewalking orstanding for an extended period of time.
Flexible work hours with shifts that may include nights, weekends, and holidays.
WearsCarMax clothing (acquired through company) at all times working in the store.
Follow allCarMax, O.S.H.A., and EPA standards including the useof Personal Protective Equipment, and properwaste disposal in requiredareas.
Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and ProfessionalAppearancepolicies.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
Paid time off
Medical / dental coverage
401k with company match
Vehicle discount
Tuition reimbursement
and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104
CarMax, the way your career should be!
General Summary:
Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.
Principle Duties and Responsibilities:
Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.
Assist Customer Advisors/Service Consultants with customers when needed.
Answer basic service department questions, schedule service appointments, route customers' calls.
Provide written messages to the responsible party in a timely manner.
Complete reminder calls for customers scheduled for an appointment
Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments
Contact customers with Repair Requests to schedule appointments
File repair orders and all supporting documentation daily.
Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines.
Ensure the loaner log and dealer tags are always in compliance with audit requirements.
Job Specifications:
Accountable to Associate 1 Competency Model
Demonstrate exceptional interpersonal, communication, and customer service skills.
Demonstrate exceptional telephone etiquette and active listening skills.
Execute Retail Service Standardized Work
Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
Maintain or exceed the CarMax guidelines for customer satisfaction.
Read, interpret and transcribe data in order to maintain proper records.
Intermediate computer skills including spreadsheet knowledge.
Customer Operator Job Description
Successfully work with associates in other departments within the store.
Perform multiple duties in a high-energy, fast-paced working environment.
Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
Stay current in CarMax provided training in all areas of the Service process.
Possess intermediate computer skills
Working Conditions:
Primarily indoor environment; may include working at times in noisy conditions.
May require sitting or standing for extended periods of time.
Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
General Summary:
Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite (-home-) delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery.
What you will do - Essential responsibilities
Facilitate the completion of Home Delivery sales transactions
Present and/or confirm MaxCare and finance decisions
Follow and execute strategies to achieve store's sales budgets.
Maintain a working knowledge of available financing options, titles and extended service policies.
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining paperwork process.
Perform various Business Office tasks, including, but not limited to: Completing Express Pickups, delivering Sales paperwork, completing Appraisal Purchases, processing paperwork associated with the state DMV, processing titles and processing auction sales.
Perform various administrative and clerical duties, including, but not limited to: Document copying, filing, payment management, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Drive vehicles to and from various locations as requested by supervisor.
Adhere to all CarMax policies and procedures.
Adhere to the Customer Specialist- Alternative Delivery training timeline.
Process paperwork associated with retail vehicle sales.
Manage multiple payment types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and asset protection.
Conduct vehicle condition verification and convey results to Buyer or Senior Buyer for analysis
Present appraisal offers to customers
Perform cosmetic inspections and ensure that all vehicles meet CarMax Final Quality Standards.
Prepare vehicles for delivery to customers.
Qualifications and requirements
Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
Successful completion of all assessments.
Demonstrate exceptional communication skills and attention to detail
Demonstrate active listening skills.
Meet or exceed CarMax guidelines for customer satisfaction.
Perform multiple duties in a high energy, fast-paced working environment.
Use miscellaneous computer programs, demonstrating intermediate PC skills.
Read, interpret, and transcribe data in order to maintain accurate records.
Lift objects that weigh as much as 25 lbs.
Complete all formats of job related training.
Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather for several hours.
Flexibility to work at multiple locations and deliver vehicles offsite
Flexible work hours with shifts that may include nights, weekends, and holidays.
Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
6110 - Kenner - 1601 32nd Street, Kenner, Louisiana, 70065
CarMax, the way your career should be!
About this job
Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer's online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer's vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!
What you will do - Essential Responsibilities
Operating a two-car hauler for customer vehicle deliveries. In most states, a Class A, B, or C commercial driver's license is not necessary. See qualifications and requirements for more details
Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
Facilitate the completion of Home Delivery transactions
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Perform a brief and guided condition verification for vehicles being transported to a CarMax location
Verify that all vehicles meet CarMax's cosmetic standards before being delivered to a customer.
Carry out daily equipment inspections to ensure our transport operations run smoothly and safely
Maintain all necessary logs and documentation as required by company.
Be part of the team that's driving up standards
We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will be responsible for vehicle deliveries. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition, you will enjoy a generous range of company benefits including paid vacation, health and welfare benefits such as medical, dental, vision, EAP, as well as 401k retirement savings plans, and car purchase discounts.
Qualifications and Requirements
Must be 21 years of age or older
Valid state-issued driver's license
Class B CDL preferred
Additional Licensing and Endorsement requirements may apply for select states
Illinois - Class C Driver's License Required
Indiana - Class D Driver's License with a -For Hire- endorsement required
Louisiana - Class D Chauffeur's License required
Mississippi - Class D Commercial License required
Driving record with no more than 6 penalty points within the last three years
1+ year of customer service experience
1+ year of delivery driving experience or 1 year CarMax experience
Good communication and teamwork skills
Must possess DOT Medical Card or must be able to pass DOT certified Medical Exam to obtain DOT Medical Card within 28 days of hire
Adherence to all applicable CarMax policies and procedures,
Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process
Proficient in operating a manual transmission
Willingness to work outdoors in various weather conditions
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131
CarMax, the way your career should be!
Provide an iconic customer experience - Summary:
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do - Essential Responsibilities:
Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Seeks win/win solutions for the customer and partners appropriately
Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
considerations to security and loss prevention.
Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
Learn and succeed as part of a team:
Pleasant, but noisy office environment
Numerous distractions and disruptions due to incoming communication
May require walking or standing for extended periods of time
Variety of work schedules with shifts that do include nights, weekends, and holidays.
Wear CarMax clothing (acquired through the company) at all times while working in the store
Qualifications:
Work requires ability to:
Read, interpret and transcribe data in order to maintain accurate records
Use resources and partnership to balance the needs of the customer and the business
Understand numeric filing system
Use word processing, spreadsheet and other programs, displaying intermediate PC skills
Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
Lift objects that weigh as much as 15-20 lbs
Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
Complete CarMax provided training as required
Develop partnerships with Sales team and other departments in order to provide quality customer service
Maintain confidentiality of all records, files and reports within the scope of the position
Report Asset Protection and/or Human Resource related issues to management
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7123 - Tinley Park - 18800 Oak Park Ave, Tinley Park, Illinois, 60477
CarMax, the way your career should be!
Get to know our vehicles inside and out
At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Carry out dent repair, masking, sanding and grinding to ensure sound bodywork
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
In this fast-paced environment you will turn over dozens of cars each week, ensuring each looks and feels as good as the last. That means using your skills to identify problems and find and carry out solutions to provide the highest quality car. You will be part of a team that respects and shares experience and knowledge, working together to deliver great results. Your work and attention to detail will ensure every car our customers buy is safe, reliable and enjoyable to drive. And, as someone who learns fast and communicates well, you will have plenty of opportunities for career development, including the chance to gain new skills and accreditations.
Qualifications and requirements
Experience in one or more of the following: masking, sanding, grinding and applying paint
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
A strong customer focus and attention to detail
Possession of a valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131
CarMax, the way your career should be!
General Summary:
Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite (-home-) delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery.
What you will do - Essential responsibilities
Facilitate the completion of Home Delivery sales transactions
Present and/or confirm MaxCare and finance decisions
Follow and execute strategies to achieve store's sales budgets.
Maintain a working knowledge of available financing options, titles and extended service policies.
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining paperwork process.
Perform various Business Office tasks, including, but not limited to: Completing Express Pickups, delivering Sales paperwork, completing Appraisal Purchases, processing paperwork associated with the state DMV, processing titles and processing auction sales.
Perform various administrative and clerical duties, including, but not limited to: Document copying, filing, payment management, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Drive vehicles to and from various locations as requested by supervisor.
Adhere to all CarMax policies and procedures.
Adhere to the Customer Specialist- Alternative Delivery training timeline.
Process paperwork associated with retail vehicle sales.
Manage multiple payment types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and asset protection.
Conduct vehicle condition verification and convey results to Buyer or Senior Buyer for analysis
Present appraisal offers to customers
Perform cosmetic inspections and ensure that all vehicles meet CarMax Final Quality Standards.
Prepare vehicles for delivery to customers.
Qualifications and requirements
Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
Successful completion of all assessments.
Demonstrate exceptional communication skills and attention to detail
Demonstrate active listening skills.
Meet or exceed CarMax guidelines for customer satisfaction.
Perform multiple duties in a high energy, fast-paced working environment.
Use miscellaneous computer programs, demonstrating intermediate PC skills.
Read, interpret, and transcribe data in order to maintain accurate records.
Lift objects that weigh as much as 25 lbs.
Complete all formats of job related training.
Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather for several hours.
Flexibility to work at multiple locations and deliver vehicles offsite
Flexible work hours with shifts that may include nights, weekends, and holidays.
Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131
CarMax, the way your career should be!
Provide an iconic customer experience
Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.
What you will do - Essential responsibilities
Complete administrative tasks to support all store departments
Provide customer service by greeting customers and guiding them through paperwork
Communicate effectively with customers and business partners
Maintain coverage at information desk and answer multi-line phone system
Learn and succeed as part of a team
This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.
Qualifications and requirements
Customer service experience
Thrive in a fast-paced office environment
Good listening skills and a strong customer focus
Strong written and verbal communication skills
Basic computer skills, including word processing and spreadsheets
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
7178 - Milwaukee-Waukesha - 2441 Kossow Rd, Waukesha, Wisconsin, 53186
CarMax, the way your career should be!
About this job
Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer's online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer's vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!
What you will do - Essential Responsibilities
Operating a two-car hauler for customer vehicle deliveries. In most states, a Class A, B, or C commercial driver's license is not necessary. See qualifications and requirements for more details
Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
Facilitate the completion of Home Delivery transactions
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Perform a brief and guided condition verification for vehicles being transported to a CarMax location
Verify that all vehicles meet CarMax's cosmetic standards before being delivered to a customer.
Carry out daily equipment inspections to ensure our transport operations run smoothly and safely
Maintain all necessary logs and documentation as required by company.
Be part of the team that's driving up standards
We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will be responsible for vehicle deliveries. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition, you will enjoy a generous range of company benefits including paid vacation, health and welfare benefits such as medical, dental, vision, EAP, as well as 401k retirement savings plans, and car purchase discounts.
Qualifications and Requirements
Must be 21 years of age or older
Valid state-issued driver's license
Class B CDL preferred
Additional Licensing and Endorsement requirements may apply for select states
Illinois - Class C Driver's License Required
Indiana - Class D Driver's License with a -For Hire- endorsement required
Louisiana - Class D Chauffeur's License required
Mississippi - Class D Commercial License required
Driving record with no more than 6 penalty points within the last three years
1+ year of customer service experience
1+ year of delivery driving experience or 1 year CarMax experience
Good communication and teamwork skills
Must possess DOT Medical Card or must be able to pass DOT certified Medical Exam to obtain DOT Medical Card within 28 days of hire
Adherence to all applicable CarMax policies and procedures,
Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process
Proficient in operating a manual transmission
Willingness to work outdoors in various weather conditions
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.