Company Detail

  • Posted - Oct 22, 2022

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 Ca...

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! Analyst Rotation Program: Our Analys...

    Richmond, VA

    Posted - Oct 22, 2022

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 Ca...

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! Analyst Rotation Program: Our Analys...

    Richmond, VA
  • Posted - Oct 22, 2022

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 Ca...

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this Job: As a Business Analys...

    Richmond, VA

    Posted - Oct 22, 2022

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 Ca...

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! About this Job: As a Business Analys...

    Richmond, VA
  • Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO

    Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO
  • Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO

    Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO
  • Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO

    Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO
  • Posted - Oct 20, 2022

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, th...

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! An opportunity in the auto industry you can c...

    Merriam, KS

    Posted - Oct 20, 2022

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, th...

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! An opportunity in the auto industry you can c...

    Merriam, KS
  • Posted - Oct 20, 2022

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, th...

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! General Summary: The Buyer-in-Training (BIT)...

    Merriam, KS

    Posted - Oct 20, 2022

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, th...

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! General Summary: The Buyer-in-Training (BIT)...

    Merriam, KS
  • Posted - Oct 20, 2022

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, th...

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! An opportunity in the auto industry you can c...

    Merriam, KS

    Posted - Oct 20, 2022

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, th...

    7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! An opportunity in the auto industry you can c...

    Merriam, KS
  • Posted - Oct 20, 2022

    7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax,...

    7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax, the way your career should be! At CarMax, we want to give our customers a...

    Mobile, AL

    Posted - Oct 20, 2022

    7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax,...

    7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax, the way your career should be! At CarMax, we want to give our customers a...

    Mobile, AL
  • Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO

    Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO
  • Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO

    Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO
  • Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO

    Posted - Oct 20, 2022

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802...

    6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802 CarMax, the way your career should be! About this job As a Customer Spec...

    Springfield, MO
  • Posted - Oct 20, 2022

    6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way...

    6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way your career should be! About this job As a Customer Specialist, you will...

    Joliet, IL

    Posted - Oct 20, 2022

    6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way...

    6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way your career should be! About this job As a Customer Specialist, you will...

    Joliet, IL
  • Posted - Oct 20, 2022

    6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way...

    6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way your career should be! About this job As a Customer Specialist, you will...

    Joliet, IL

    Posted - Oct 20, 2022

    6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way...

    6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way your career should be! About this job As a Customer Specialist, you will...

    Joliet, IL
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! General Summary: Under general supervision, resp...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! General Summary: Under general supervision, resp...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Provide an iconic customer experience Ensuring t...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Provide an iconic customer experience Ensuring t...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Peer leader to Business Office Associates, respon...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Peer leader to Business Office Associates, respon...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Provide an iconic customer experience At CarMax,...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Provide an iconic customer experience At CarMax,...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! An opportunity in the auto industry you can count...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! An opportunity in the auto industry you can count...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Driven by the desire to provide an iconic custome...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Driven by the desire to provide an iconic custome...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! General Summary: Under general supervision, resp...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! General Summary: Under general supervision, resp...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Provide an iconic customer experience Ensuring t...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Provide an iconic customer experience Ensuring t...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Peer leader to Business Office Associates, respon...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Peer leader to Business Office Associates, respon...

    Wichita, KS
  • Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Provide an iconic customer experience At CarMax,...

    Wichita, KS

    Posted - Oct 20, 2022

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the wa...

    7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207 CarMax, the way your career should be! Provide an iconic customer experience At CarMax,...

    Wichita, KS
  • No Results Found

Business Analyst Rotation Program - Richmond, VA - CARMAX
Posted: Oct 22, 2022 08:37
Richmond, VA

Job Description

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Analyst Rotation Program:

Our Analyst Rotation Program (ARP) provides experience in a variety of roles at CarMax giving ample opportunity for recent grads to develop skills in analytics, strategy, communication & influence. Business Analysts get firsthand experience solving unique and complex problems and significantly contribute to company performance right from the start.

  • ARP is a 2-year program, providing three 8-month rotations with teams across the CarMax analyst community

  • Analysts in ARP start together as a cohort and share experiences through the duration of the program

  • The program seeks to maximize professional development and career growth providing diverse experiences, interactions with leaders across the org, formal training & teambuilding

  • Analysts in ARP have input to roles they will take while in the program and upon graduation

Business Analyst:

Business analysts are the analytical authorities at CarMax.

Analyze

This role enables you to apply your analytical skillset to CarMax's proprietary, industry-leading data and unique business problems. You will help design and optimize strategies at the heart of our business & contribute significantly to our success as we continue to disrupt our industry.

Collaborate & Influence

In ARP, you will work closely with leadership in operations, product, marketing, technology, and other business areas to influence what we do & how we do it. Business Analysts are critical team members in major company initiatives, developing insights that drive our decision making.

Learn & Grow

Rotations enable analysts to learn from real-world experience with a variety of business problems - developing a broad understanding of our business and a diverse network along the way. Formal training ensures analysts have the tools to be successful & a strong understanding of our business. Throughout the program, analysts develop strong technical skills (e.g. coding, analytic methods) & soft skills (communication & storytelling).

Contribute to our Diverse Community

We are proud of our community of more than 200 full-time analysts & 20 analyst interns, from various backgrounds and experiences (including former CarMax interns!). Develop friendships & professional relationships that will enrich your experience at CarMax and contribute to your success going forward.

What you need to succeed:

  • Passion for problem-solving and desire to develop into a business leader

  • Critical thinking skills and curious personality

  • Strong organization skills with an ability to multitask

  • Excellent verbal, written and interpersonal skills

  • Dedication to continuous improvement and innovation

  • Commitment to growth, development and learning new things

To be eligible:

  • Applicants must be currently authorized to work in the United States on a full-time basis.

Interviewing Process

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video. We value the safety of each member of our community because we know we're all in this together.

Work Location

Associates will have the opportunity to work from our Corporate Headquarters & Technology Innovation Center, both located in Richmond VA.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Business Analyst Intern - Richmond, VA - CARMAX
Posted: Oct 22, 2022 08:37
Richmond, VA

Job Description

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

About this Job:

As a Business Analyst Intern, you'll play a key part in driving our success for the future. This 10-week project-based internship, will provide rising Juniors and Seniors the opportunity to apply strategic thinking, problem solving, and data analytics skills as a member of one of our analyst teams to solve a real problem CarMax is facing today.

Business Analyst Intern:

Business analysts are the analytical authorities at CarMax.

Analyze

This role enables you to apply your analytical skillset to CarMax's proprietary, industry-leading data and unique business problems. You will help design and optimize strategies at the heart of our business & contribute significantly to our success as we continue to disrupt our industry.

Collaborate

As an intern, you will work closely with leadership & peers in operations, product, marketing, technology, and other business areas to create a solution to an important business problem. Output from your work will be leveraged by our teams to improve and innovate.

Learn & Grow

Internships enable new analysts to learn from real-world business problems - developing an understanding of our business and creating a professional network along the way. Meet & Greets with senior executives (including our CEO) help you learn about our company & our unique culture. Formal training ensures analysts have the tools to be successful & a strong understanding of your business area. Throughout the internship, analysts develop technical skills (e.g. coding, analytic methods) & soft skills (communication & storytelling).

Contribute to our Diverse Community

We are proud of our community of more than 200 full-time analysts & 50 interns, from various backgrounds and experiences (including former CarMax interns!). Develop friendships & professional relationships that will enrich your experience at CarMax and contribute to your success going forward.

What you need to succeed:

  • Passion for problem-solving and desire to develop into a business leader

  • Critical thinking skills and curious personality

  • Strong organization skills with an ability to multitask

  • Excellent verbal, written and interpersonal skills

  • Dedication to continuous improvement and innovation

  • Commitment to growth, development and learning new things

To be eligible:

  • Applicants must be currently authorized to work in the United States on a full-time basis.

Interviewing Process

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video. We value the safety of each member of our community because we know we're all in this together.

Work Location

Associates will have the opportunity to work from our Corporate Headquarters & Technology Innovation Center, both located in Richmond VA.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Customer Specialist - CARMAX
Posted: Oct 20, 2022 22:05
Springfield, MO

Job Description

6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills

  • Display confidence in self, the product and CarMax

  • Ability to build and maintain strong relationships

  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  • Balance the needs of the Customer and the business when making decisions

  • Seek to fully understand and meet Customer needs

  • Create win-win solutions to Customer issues

  • Get work done well, on time and follow the right process

  • Drive work processes and pay close attention to detail

  • Perform multiple duties in a high energy, fast-paced working environment

  • Read, interpret and transcribe data in order to maintain accurate records

  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent

  • Sales and customer service experience, in an area such as retail, preferred

  • Valid Driver's License

  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Customer Specialist - CARMAX
Posted: Oct 20, 2022 22:05
Springfield, MO

Job Description

6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills

  • Display confidence in self, the product and CarMax

  • Ability to build and maintain strong relationships

  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  • Balance the needs of the Customer and the business when making decisions

  • Seek to fully understand and meet Customer needs

  • Create win-win solutions to Customer issues

  • Get work done well, on time and follow the right process

  • Drive work processes and pay close attention to detail

  • Perform multiple duties in a high energy, fast-paced working environment

  • Read, interpret and transcribe data in order to maintain accurate records

  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent

  • Sales and customer service experience, in an area such as retail, preferred

  • Valid Driver's License

  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Customer Specialist - Part Time - CARMAX
Posted: Oct 20, 2022 22:05
Springfield, MO

Job Description

6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills

  • Display confidence in self, the product and CarMax

  • Ability to build and maintain strong relationships

  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  • Balance the needs of the Customer and the business when making decisions

  • Seek to fully understand and meet Customer needs

  • Create win-win solutions to Customer issues

  • Get work done well, on time and follow the right process

  • Drive work processes and pay close attention to detail

  • Perform multiple duties in a high energy, fast-paced working environment

  • Read, interpret and transcribe data in order to maintain accurate records

  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent

  • Sales and customer service experience, in an area such as retail, preferred

  • Valid Driver's License

  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Automotive Inventory Associate - CARMAX
Posted: Oct 20, 2022 22:05
Merriam, KS

Job Description

7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

  • Log and track deliveries and vehicle inventory

  • Move cars around the site so they are available for customers to view

  • Ensure our locations are always welcoming to customers

  • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

  • Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

  • A high level of motivation

  • Possession of a valid driver's license

  • Good communication and teamwork skills

  • Work outdoors in all types of weather

  • Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Buyer in Training - CARMAX
Posted: Oct 20, 2022 22:05
Merriam, KS

Job Description

7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204

CarMax, the way your career should be!

General Summary:

The Buyer-in-Training (BIT) position is the required entry-level position into CarMax's Merchandising department. Under general supervision, BITs are responsible for acquiring and managing CarMax's extensive used car inventory through the successful completion of Customer appraisal assessments

and appraisal offers, coordinating on-site Wholesale Auctions, and attending various regional auctions as assigned. BITs will spend approximately 4-6 months completing a comprehensive training program under the supervision of a Manager that educates them on vehicle basics, market analytics, and

offsite behaviors.

Principle Duties and Responsibilities:

Ability to independently evaluate and negotiate current market prices, understand and assess vehicle damage and subsequent costs involved, and make financially sound purchasing and pricing decisions for the company through customer assessments and offers, offsite auctions, or

online venues.

Conduct vehicle appraisal offers, coordinate on-site Wholesale Auctions, and attend offsite auctions as assigned.

Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information.

Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.

Support the execution and sustainment of new store procedures, processes, and technology platforms.

Utilize technology to effectively collaborate with team members at other locations.

Execute initiatives and fundamentals, including Offer Role and Offsite.

Successfully complete the Buyer-in-Training program.

Qualifications:

Work requires ability to:

Make independent judgments regarding important business decisions involving the purchase and pricing of CarMax's vehicle inventory.

Demonstrate successful communications skills with both internal and external Customers. This entails speaking and listening effectively during interactions with our retail and wholesale Customers, external vendors, and interactions with store Associates in group and individual settings.

Analyze market data and complete paperwork accurately while making quick, confident decisions.

Demonstrate a proven track record of successful Associate Development for self and others through achievement-oriented goal setting, career

planning, and focused execution.

Be a champion for change in a team-oriented environment.

Multi-task in a high-energy, fast-paced work environment.

Position requires a valid Driver's License..

Requirements:

Flexibility to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather condition for several hours.

Flexible work hours with shifts that may include nights, weekends, holidays, and overnight travel within a scheduled 40-hour workweek (8-hour workday).

Wear CarMax clothing (acquired through the company) always while working in the stores and maintain a professional appearance in accordance with the Standards of Professional Appearance Policy for Offsite and Auction attendance while working at Offsite Auctions.

Adhere to all CarMax policies and procedures, including, but not limited to, the Code of Business Conduct, Culture of Integrity Policy, Asset Protection, EH&S (Environmental Health & Safety), and Standards of Professional Appearance Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability, and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the Associate or CarMax. This at-will employment relationship will remain in effect throughout an Associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the Associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Automotive Inventory Associate - CARMAX
Posted: Oct 20, 2022 22:05
Merriam, KS

Job Description

7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

  • Log and track deliveries and vehicle inventory

  • Move cars around the site so they are available for customers to view

  • Ensure our locations are always welcoming to customers

  • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

  • Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

  • A high level of motivation

  • Possession of a valid driver's license

  • Good communication and teamwork skills

  • Work outdoors in all types of weather

  • Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Class B CDL Commercial Truck Driver - Night Shift - CARMAX
Posted: Oct 20, 2022 22:05
Mobile, AL

Job Description

7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606

CarMax, the way your career should be!

At CarMax, we want to give our customers a great experience, whether they are buying or selling a vehicle. And that starts with the way we collect and deliver inventory. As a Rollback driver for CarMax, you will need more than just loading and driving skills. Every day, you will engage with vendors and associates, ensuring the best possible experience for our customers. And since we know time at home is important, we strategically develop routing to have our drivers home every night.

What you will do - Essential responsibilities

  • Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers

  • Carry out daily equipment inspections to ensure our transport operations run smoothly and safely

  • Maintain all necessary DOT logs and documentation

Be part of the team that's driving up standards

We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will transport vehicles between vendors, distribution hubs and stores. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition to true job satisfaction, you will enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

  • Valid state-issued commercial driver's license Class B (CDL)

  • Driving record with no more than 6 penalty points within the last three years

  • Ability to meet DOT-mandated medical qualification requirements

  • Lift heavy objects and winch transported vehicles during the loading process

  • Proficiency in operating a 10-speed transmission

  • Willingness to work outdoors in various weather conditions

  • Good communication skills

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Customer Specialist - CARMAX
Posted: Oct 20, 2022 22:05
Springfield, MO

Job Description

6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills

  • Display confidence in self, the product and CarMax

  • Ability to build and maintain strong relationships

  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  • Balance the needs of the Customer and the business when making decisions

  • Seek to fully understand and meet Customer needs

  • Create win-win solutions to Customer issues

  • Get work done well, on time and follow the right process

  • Drive work processes and pay close attention to detail

  • Perform multiple duties in a high energy, fast-paced working environment

  • Read, interpret and transcribe data in order to maintain accurate records

  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent

  • Sales and customer service experience, in an area such as retail, preferred

  • Valid Driver's License

  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Customer Specialist - CARMAX
Posted: Oct 20, 2022 22:05
Springfield, MO

Job Description

6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills

  • Display confidence in self, the product and CarMax

  • Ability to build and maintain strong relationships

  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  • Balance the needs of the Customer and the business when making decisions

  • Seek to fully understand and meet Customer needs

  • Create win-win solutions to Customer issues

  • Get work done well, on time and follow the right process

  • Drive work processes and pay close attention to detail

  • Perform multiple duties in a high energy, fast-paced working environment

  • Read, interpret and transcribe data in order to maintain accurate records

  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent

  • Sales and customer service experience, in an area such as retail, preferred

  • Valid Driver's License

  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Customer Specialist - Part Time - CARMAX
Posted: Oct 20, 2022 22:05
Springfield, MO

Job Description

6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills

  • Display confidence in self, the product and CarMax

  • Ability to build and maintain strong relationships

  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  • Balance the needs of the Customer and the business when making decisions

  • Seek to fully understand and meet Customer needs

  • Create win-win solutions to Customer issues

  • Get work done well, on time and follow the right process

  • Drive work processes and pay close attention to detail

  • Perform multiple duties in a high energy, fast-paced working environment

  • Read, interpret and transcribe data in order to maintain accurate records

  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent

  • Sales and customer service experience, in an area such as retail, preferred

  • Valid Driver's License

  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Customer Specialist - CARMAX
Posted: Oct 20, 2022 22:05
Joliet, IL

Job Description

6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills

  • Display confidence in self, the product and CarMax

  • Ability to build and maintain strong relationships

  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  • Balance the needs of the Customer and the business when making decisions

  • Seek to fully understand and meet Customer needs

  • Create win-win solutions to Customer issues

  • Get work done well, on time and follow the right process

  • Drive work processes and pay close attention to detail

  • Perform multiple duties in a high energy, fast-paced working environment

  • Read, interpret and transcribe data in order to maintain accurate records

  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent

  • Sales and customer service experience, in an area such as retail, preferred

  • Valid Driver's License

  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Customer Specialist - Part Time - CARMAX
Posted: Oct 20, 2022 22:05
Joliet, IL

Job Description

6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

  • Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills

  • Display confidence in self, the product and CarMax

  • Ability to build and maintain strong relationships

  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

  • Balance the needs of the Customer and the business when making decisions

  • Seek to fully understand and meet Customer needs

  • Create win-win solutions to Customer issues

  • Get work done well, on time and follow the right process

  • Drive work processes and pay close attention to detail

  • Perform multiple duties in a high energy, fast-paced working environment

  • Read, interpret and transcribe data in order to maintain accurate records

  • Lift objects that weigh as much as 25 lbs.

Education and/or Experience

  • High School Diploma, or equivalent

  • Sales and customer service experience, in an area such as retail, preferred

  • Valid Driver's License

  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Supply Associate - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

General Summary:

Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service.

Principle Duties And Responsibilities:

  • Provide customers (both internal and external) with the correct part(s) for their vehicle.

  • Locate and receive shipment of parts.

  • Receive parts into inventory.

  • Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.

  • Control service supplies to minimize waste.

  • Allocate parts in the AutoMation system.

  • Return incorrect and/or defective parts to parts vendor or manufacturer.

  • Meet all requirements of OSHA/EPA guidelines.

  • Provide exceptional customer service at all times.

  • Complete duties as assigned by Leads and Managers.

Job Specifications:

Position requires the following pre-requisites and ability:

  • Accountable to Associate 1 Competency Model

  • Complete Supply Associate Workstation Certifications

  • Read, interpret and transcribe data in order to maintain accurate records.

  • Demonstrate intermediate computer skills , including spreadsheet knowledge.

  • Work with and through other associates and vendors

  • Perform multiple duties in a high-energy, fast-paced working environment.

  • Lift objects that weigh as much as 50 lbs.

  • Understand numeric filing system.

  • Speak and listen effectively in dealing with customers/associates, both in person and over the phone.

  • Complete CarMax provided training including, but not limited to new associate training - Operations, KRONOS training, and parts process specific training

Working Conditions:

  • Primarily indoor work environment; may include working at times in noisy and/or inclement weather conditions.

  • Requires walking or standing for extended periods of time.

  • Wears CarMax clothing (acquired through company) at all times working in the store.

  • Follows all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper w aste disposal in required areas

  • Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Business Office Associate - Part Time - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

  • Complete administrative tasks to support all store departments

  • Provide customer service by greeting customers and guiding them through paperwork

  • Communicate effectively with customers and business partners

  • Maintain coverage at information desk and answer multi-line phone system

Learn and succeed as part of a team

This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

Qualifications and requirements

  • Customer service experience

  • Thrive in a fast-paced office environment

  • Good listening skills and a strong customer focus

  • Strong written and verbal communication skills

  • Basic computer skills, including word processing and spreadsheets

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Business Office Associate - Lead - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

Peer leader to Business Office Associates, responsible for processing and auditing paperwork associated with sales, leading self and others through daily business requirements, cash management, and providing exceptional customer service.

What you will do:

  • Mentors Business Office Associates, assisting them with development and training

  • Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines

  • Participates in the rotation of the -Manager on Duty- role - responsible for delegating and directing the business office work flow, answering questions related to transactions, handling customer issues/concerns and following up on delegated business office work tasks

  • Delegates and follows up on various Business Office tasks

  • Provides customer service by listening, answering customer questions and explaining paperwork process

  • Processes paperwork associated with retail automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and titling, and auditing completed paperwork

  • Processes paperwork associated with an appraisal lane purchase including title collection calls and follow up, obtaining proper paperwork and signatures from customers and sending appropriate documentation to Corporate for funding of drafts

  • Manages cash including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security

  • Processes paperwork affiliated with the state DMV. This includes submitting paperwork necessary to title and register a vehicle for a customer after the sale

  • Clerical responsibilities including copying, filing and answering phones

  • May assist in hiring process by attending job fairs and performing interviews in partnership with a manager

Qualifications:

Work requires ability to:

  • Create and maintain a positive work environment

  • Perform supervisory tasks (preferred experience: 3 years of customer facing work; 1 year of supervisory work)

  • Delegate effectively

  • Follow up

  • Make decisions using independent and sound judgment

  • Resolve customer and associate issues

  • Read, interpret and transcribe data in order to maintain accurate records

  • Understand numeric filing system

  • Use word processing, spreadsheet and other programs, displaying intermediate PC skills

  • Multi-task in a high energy, fast-pace work environment, leading self and others through prioritization of changing daily business needs.

  • Lift objects that weigh as much as 15-20 lbs

  • Speak and listen effectively in dealing with internal and external customers in person and over the phone

  • Complete CarMax provided training on the functional areas of the Business Office, allowing for cross-training and full coverage of Business Office

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Vehicle Condition Assessor - Full Time - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

Provide an iconic customer experience

At CarMax, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We've developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

  • Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer's analysis

  • Perform accurate optioning of customer appraisals and vehicles in CarMax inventory

  • Capture quality and timely photographs of inventory for CarMax.com

  • Assist Purchasing Department with maintaining inventory and executing customer transfers

  • Partner with Inventory and Sales Department to conduct lot merchandising as needed

  • Assist with onsite auctions as necessary

Qualifications and requirements

  • A valid driver's license is required

  • Flexibility to work indoors or outdoors in varying weather conditions

  • Thrive in a fast-paced environment

  • High level of attention to detail

  • No prior automotive experience required

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Inventory Associate - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

  • Log and track deliveries and vehicle inventory

  • Move cars around the site so they are available for customers to view

  • Ensure our locations are always welcoming to customers

  • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

  • Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

  • A high level of motivation

  • Possession of a valid driver's license

  • Good communication and teamwork skills

  • Work outdoors in all types of weather

  • Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Sales Consultant - Full-Time - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do - Essential responsibilities

  • Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs

  • Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications

  • Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

  • Sales and customer service experience, in an area such as retail, is preferred

  • Good listening skills and a strong customer focus

  • High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Supply Associate - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

General Summary:

Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service.

Principle Duties And Responsibilities:

  • Provide customers (both internal and external) with the correct part(s) for their vehicle.

  • Locate and receive shipment of parts.

  • Receive parts into inventory.

  • Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.

  • Control service supplies to minimize waste.

  • Allocate parts in the AutoMation system.

  • Return incorrect and/or defective parts to parts vendor or manufacturer.

  • Meet all requirements of OSHA/EPA guidelines.

  • Provide exceptional customer service at all times.

  • Complete duties as assigned by Leads and Managers.

Job Specifications:

Position requires the following pre-requisites and ability:

  • Accountable to Associate 1 Competency Model

  • Complete Supply Associate Workstation Certifications

  • Read, interpret and transcribe data in order to maintain accurate records.

  • Demonstrate intermediate computer skills , including spreadsheet knowledge.

  • Work with and through other associates and vendors

  • Perform multiple duties in a high-energy, fast-paced working environment.

  • Lift objects that weigh as much as 50 lbs.

  • Understand numeric filing system.

  • Speak and listen effectively in dealing with customers/associates, both in person and over the phone.

  • Complete CarMax provided training including, but not limited to new associate training - Operations, KRONOS training, and parts process specific training

Working Conditions:

  • Primarily indoor work environment; may include working at times in noisy and/or inclement weather conditions.

  • Requires walking or standing for extended periods of time.

  • Wears CarMax clothing (acquired through company) at all times working in the store.

  • Follows all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper w aste disposal in required areas

  • Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Business Office Associate - Part Time - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

  • Complete administrative tasks to support all store departments

  • Provide customer service by greeting customers and guiding them through paperwork

  • Communicate effectively with customers and business partners

  • Maintain coverage at information desk and answer multi-line phone system

Learn and succeed as part of a team

This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

Qualifications and requirements

  • Customer service experience

  • Thrive in a fast-paced office environment

  • Good listening skills and a strong customer focus

  • Strong written and verbal communication skills

  • Basic computer skills, including word processing and spreadsheets

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Business Office Associate - Lead - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

Peer leader to Business Office Associates, responsible for processing and auditing paperwork associated with sales, leading self and others through daily business requirements, cash management, and providing exceptional customer service.

What you will do:

  • Mentors Business Office Associates, assisting them with development and training

  • Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines

  • Participates in the rotation of the -Manager on Duty- role - responsible for delegating and directing the business office work flow, answering questions related to transactions, handling customer issues/concerns and following up on delegated business office work tasks

  • Delegates and follows up on various Business Office tasks

  • Provides customer service by listening, answering customer questions and explaining paperwork process

  • Processes paperwork associated with retail automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and titling, and auditing completed paperwork

  • Processes paperwork associated with an appraisal lane purchase including title collection calls and follow up, obtaining proper paperwork and signatures from customers and sending appropriate documentation to Corporate for funding of drafts

  • Manages cash including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security

  • Processes paperwork affiliated with the state DMV. This includes submitting paperwork necessary to title and register a vehicle for a customer after the sale

  • Clerical responsibilities including copying, filing and answering phones

  • May assist in hiring process by attending job fairs and performing interviews in partnership with a manager

Qualifications:

Work requires ability to:

  • Create and maintain a positive work environment

  • Perform supervisory tasks (preferred experience: 3 years of customer facing work; 1 year of supervisory work)

  • Delegate effectively

  • Follow up

  • Make decisions using independent and sound judgment

  • Resolve customer and associate issues

  • Read, interpret and transcribe data in order to maintain accurate records

  • Understand numeric filing system

  • Use word processing, spreadsheet and other programs, displaying intermediate PC skills

  • Multi-task in a high energy, fast-pace work environment, leading self and others through prioritization of changing daily business needs.

  • Lift objects that weigh as much as 15-20 lbs

  • Speak and listen effectively in dealing with internal and external customers in person and over the phone

  • Complete CarMax provided training on the functional areas of the Business Office, allowing for cross-training and full coverage of Business Office

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Vehicle Condition Assessor - Full Time - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

Provide an iconic customer experience

At CarMax, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We've developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

  • Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer's analysis

  • Perform accurate optioning of customer appraisals and vehicles in CarMax inventory

  • Capture quality and timely photographs of inventory for CarMax.com

  • Assist Purchasing Department with maintaining inventory and executing customer transfers

  • Partner with Inventory and Sales Department to conduct lot merchandising as needed

  • Assist with onsite auctions as necessary

Qualifications and requirements

  • A valid driver's license is required

  • Flexibility to work indoors or outdoors in varying weather conditions

  • Thrive in a fast-paced environment

  • High level of attention to detail

  • No prior automotive experience required

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail

Inventory Associate - CARMAX
Posted: Oct 20, 2022 22:05
Wichita, KS

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

  • Log and track deliveries and vehicle inventory

  • Move cars around the site so they are available for customers to view

  • Ensure our locations are always welcoming to customers

  • Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

  • Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

  • A high level of motivation

  • Possession of a valid driver's license

  • Good communication and teamwork skills

  • Work outdoors in all types of weather

  • Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



Job Detail