Company Detail

Job Description

CSOD is looking for strong engineers with excellent technical and communication skills to be part of the team that develops our enterprise solutions. They will be responsible for the design, development, and maintenance of our products. They will be part of the core product development team that spans multiple locations.

In this role you will:

• Design and implement end-to-end functional tests.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Identify, record, document thoroughly and track bugs.

• Perform regression testing when bugs are resolved.

• Track quality assurance metrics, like defect densities and open defect counts.

• Deliver on committed timelines with high quality.

• Design, develop and execute automation scripts.

• Collaborate with cross-functional teams to ensure high-quality software releases.

• Follow industry best practices for software testing and maintain high standards of quality.

SKILLS & QUALIFICATIONS :

• Bachelors or master's in computer science or a related field.

• 2-5 years of enterprise software testing experience with a focus on test automation

• Proficiency in least one programming language, such as Java, Python, or C#.

• 2 years of experience in test automation tool like Selenium WebDriver, Appium, or TestNG.

• Understanding of basic CI/CD concepts and experience with CI/CD tools like Jenkins

• Knowledge of software development methodologies, SDLC, and Agile/Scrum practices.

• Experience with test automation frameworks and tools.

• Good analytical and problem-solving skills to identify, analyze, and debug software defects.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong willingness to learn and adapt to new technologies and tools.

• Excellent verbal and written communication skills and ability to maintain good working relationships.

• Innovative, resourceful, passionate about creating high-quality, high performance and highly available software.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

As a Cloud Operations Engineer, you will be responsible for managing and supporting our enterprise environments hosted on AWS and GCP. This role involves ensuring optimal performance and availability of applications, overseeing release deployments, automating tasks, and maintaining security. Your work will be crucial in maintaining the efficiency, security, and reliability of our systems.

In this role you will...

• Manage Enterprise Environments: Handle both Windows (IIS and MS SQL) and Linux (Kubernetes and MySQL) based systems hosted on AWS and GCP.

• Application Support: Monitor applications to ensure optimal performance and availability.

• Release Deployment: Oversee and ensure smooth and efficient release deployment processes.

• Automation: Automate routine daily tasks to improve operational efficiency.

• Vulnerability Management: Identify and patch vulnerabilities promptly in collaboration with relevant teams.

• Security Collaboration: Work with the IT Security team to implement security measures and maintain overall application security.

• Routine Maintenance: Perform routine maintenance tasks and upgrades to keep systems and applications up-to-date.

• Documentation: Ensure timely and comprehensive documentation of processes, configurations, and changes.

• Reporting: Generate and provide regular reports on system performance, releases, and security metrics.

• Incident Response: Lead incident response efforts and conduct Root Cause Analysis (RCA) for critical incidents.

• Infrastructure as Code (IaC): Implement and maintain IaC practices to ensure consistent and reproducible infrastructure.

• Continuous Learning: Demonstrate a flexible attitude towards learning new tools and technologies as needed.

You've got what it takes if you have...

• Containerization and Orchestration: Strong understanding of ECS, Docker, and Kubernetes.

• Windows and Linux OS: Expertise in Windows IIS and Linux OS level configurations.

• Monitoring and Logging: Familiarity with tools such as Grafana, Prometheus, and the ELK stack.

• Collaborative Environment: Ability to work in a fast-paced, collaborative environment.

• Risk Assessment and Mitigation: Strong ability to conduct risk assessments, identify potential security risks, and implement mitigation strategies.

• Access Controls: Expertise in implementing and managing access controls and identity and access management solutions.

• Cloud Security: Deep understanding of cloud security principles and best practices.

• Continuous Learning: Commitment to staying updated on the latest security trends, threats, and technologies, with a willingness to adapt and learn new tools and techniques.

• Problem-Solving: Excellent problem-solving skills and communication skills.

• Database Administration: Experience in database administration is a plus.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

CSOD is looking for strong engineers with excellent technical and communication skills to be part of the team that develops our enterprise solutions. They will be responsible for the design, development, and maintenance of our products. They will be part of the core product development team that spans multiple locations.

In this role you will:

• Design and implement end-to-end functional tests.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Identify, record, document thoroughly and track bugs.

• Perform regression testing when bugs are resolved.

• Track quality assurance metrics, like defect densities and open defect counts.

• Deliver on committed timelines with high quality.

• Design, develop and execute automation scripts.

• Collaborate with cross-functional teams to ensure high-quality software releases.

• Follow industry best practices for software testing and maintain high standards of quality.

SKILLS & QUALIFICATIONS :

• Bachelors or master's in computer science or a related field.

• 2-5 years of enterprise software testing experience with a focus on test automation

• Proficiency in least one programming language, such as Java, Python, or C#.

• 2 years of experience in test automation tool like Selenium WebDriver, Appium, or TestNG.

• Understanding of basic CI/CD concepts and experience with CI/CD tools like Jenkins

• Knowledge of software development methodologies, SDLC, and Agile/Scrum practices.

• Experience with test automation frameworks and tools.

• Good analytical and problem-solving skills to identify, analyze, and debug software defects.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong willingness to learn and adapt to new technologies and tools.

• Excellent verbal and written communication skills and ability to maintain good working relationships.

• Innovative, resourceful, passionate about creating high-quality, high performance and highly available software.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

As a Cloud Operations Engineer, you will be responsible for managing and supporting our enterprise environments hosted on AWS and GCP. This role involves ensuring optimal performance and availability of applications, overseeing release deployments, automating tasks, and maintaining security. Your work will be crucial in maintaining the efficiency, security, and reliability of our systems.

In this role you will...

• Manage Enterprise Environments: Handle both Windows (IIS and MS SQL) and Linux (Kubernetes and MySQL) based systems hosted on AWS and GCP.

• Application Support: Monitor applications to ensure optimal performance and availability.

• Release Deployment: Oversee and ensure smooth and efficient release deployment processes.

• Automation: Automate routine daily tasks to improve operational efficiency.

• Vulnerability Management: Identify and patch vulnerabilities promptly in collaboration with relevant teams.

• Security Collaboration: Work with the IT Security team to implement security measures and maintain overall application security.

• Routine Maintenance: Perform routine maintenance tasks and upgrades to keep systems and applications up-to-date.

• Documentation: Ensure timely and comprehensive documentation of processes, configurations, and changes.

• Reporting: Generate and provide regular reports on system performance, releases, and security metrics.

• Incident Response: Lead incident response efforts and conduct Root Cause Analysis (RCA) for critical incidents.

• Infrastructure as Code (IaC): Implement and maintain IaC practices to ensure consistent and reproducible infrastructure.

• Continuous Learning: Demonstrate a flexible attitude towards learning new tools and technologies as needed.

You've got what it takes if you have...

• Containerization and Orchestration: Strong understanding of ECS, Docker, and Kubernetes.

• Windows and Linux OS: Expertise in Windows IIS and Linux OS level configurations.

• Monitoring and Logging: Familiarity with tools such as Grafana, Prometheus, and the ELK stack.

• Collaborative Environment: Ability to work in a fast-paced, collaborative environment.

• Risk Assessment and Mitigation: Strong ability to conduct risk assessments, identify potential security risks, and implement mitigation strategies.

• Access Controls: Expertise in implementing and managing access controls and identity and access management solutions.

• Cloud Security: Deep understanding of cloud security principles and best practices.

• Continuous Learning: Commitment to staying updated on the latest security trends, threats, and technologies, with a willingness to adapt and learn new tools and techniques.

• Problem-Solving: Excellent problem-solving skills and communication skills.

• Database Administration: Experience in database administration is a plus.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

As a Cloud Operations Engineer, you will be responsible for managing and supporting our enterprise environments hosted on AWS and GCP. This role involves ensuring optimal performance and availability of applications, overseeing release deployments, automating tasks, and maintaining security. Your work will be crucial in maintaining the efficiency, security, and reliability of our systems.

In this role you will...

• Manage Enterprise Environments: Handle both Windows (IIS and MS SQL) and Linux (Kubernetes and MySQL) based systems hosted on AWS and GCP.

• Application Support: Monitor applications to ensure optimal performance and availability.

• Release Deployment: Oversee and ensure smooth and efficient release deployment processes.

• Automation: Automate routine daily tasks to improve operational efficiency.

• Vulnerability Management: Identify and patch vulnerabilities promptly in collaboration with relevant teams.

• Security Collaboration: Work with the IT Security team to implement security measures and maintain overall application security.

• Routine Maintenance: Perform routine maintenance tasks and upgrades to keep systems and applications up-to-date.

• Documentation: Ensure timely and comprehensive documentation of processes, configurations, and changes.

• Reporting: Generate and provide regular reports on system performance, releases, and security metrics.

• Incident Response: Lead incident response efforts and conduct Root Cause Analysis (RCA) for critical incidents.

• Infrastructure as Code (IaC): Implement and maintain IaC practices to ensure consistent and reproducible infrastructure.

• Continuous Learning: Demonstrate a flexible attitude towards learning new tools and technologies as needed.

You've got what it takes if you have...

• Containerization and Orchestration: Strong understanding of ECS, Docker, and Kubernetes.

• Windows and Linux OS: Expertise in Windows IIS and Linux OS level configurations.

• Monitoring and Logging: Familiarity with tools such as Grafana, Prometheus, and the ELK stack.

• Collaborative Environment: Ability to work in a fast-paced, collaborative environment.

• Risk Assessment and Mitigation: Strong ability to conduct risk assessments, identify potential security risks, and implement mitigation strategies.

• Access Controls: Expertise in implementing and managing access controls and identity and access management solutions.

• Cloud Security: Deep understanding of cloud security principles and best practices.

• Continuous Learning: Commitment to staying updated on the latest security trends, threats, and technologies, with a willingness to adapt and learn new tools and techniques.

• Problem-Solving: Excellent problem-solving skills and communication skills.

• Database Administration: Experience in database administration is a plus.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

CSOD is looking for strong engineers with excellent technical and communication skills to be part of the team that develops our enterprise solutions. They will be responsible for the design, development, and maintenance of our products. They will be part of the core product development team that spans multiple locations.

In this role you will:

• Design and implement end-to-end functional tests.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Identify, record, document thoroughly and track bugs.

• Perform regression testing when bugs are resolved.

• Track quality assurance metrics, like defect densities and open defect counts.

• Deliver on committed timelines with high quality.

• Design, develop and execute automation scripts.

• Collaborate with cross-functional teams to ensure high-quality software releases.

• Follow industry best practices for software testing and maintain high standards of quality.

SKILLS & QUALIFICATIONS :

• Bachelors or master's in computer science or a related field.

• 2-5 years of enterprise software testing experience with a focus on test automation

• Proficiency in least one programming language, such as Java, Python, or C#.

• 2 years of experience in test automation tool like Selenium WebDriver, Appium, or TestNG.

• Understanding of basic CI/CD concepts and experience with CI/CD tools like Jenkins

• Knowledge of software development methodologies, SDLC, and Agile/Scrum practices.

• Experience with test automation frameworks and tools.

• Good analytical and problem-solving skills to identify, analyze, and debug software defects.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong willingness to learn and adapt to new technologies and tools.

• Excellent verbal and written communication skills and ability to maintain good working relationships.

• Innovative, resourceful, passionate about creating high-quality, high performance and highly available software.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

As a Cloud Operations Engineer, you will be responsible for managing and supporting our enterprise environments hosted on AWS and GCP. This role involves ensuring optimal performance and availability of applications, overseeing release deployments, automating tasks, and maintaining security. Your work will be crucial in maintaining the efficiency, security, and reliability of our systems.

In this role you will...

• Manage Enterprise Environments: Handle both Windows (IIS and MS SQL) and Linux (Kubernetes and MySQL) based systems hosted on AWS and GCP.

• Application Support: Monitor applications to ensure optimal performance and availability.

• Release Deployment: Oversee and ensure smooth and efficient release deployment processes.

• Automation: Automate routine daily tasks to improve operational efficiency.

• Vulnerability Management: Identify and patch vulnerabilities promptly in collaboration with relevant teams.

• Security Collaboration: Work with the IT Security team to implement security measures and maintain overall application security.

• Routine Maintenance: Perform routine maintenance tasks and upgrades to keep systems and applications up-to-date.

• Documentation: Ensure timely and comprehensive documentation of processes, configurations, and changes.

• Reporting: Generate and provide regular reports on system performance, releases, and security metrics.

• Incident Response: Lead incident response efforts and conduct Root Cause Analysis (RCA) for critical incidents.

• Infrastructure as Code (IaC): Implement and maintain IaC practices to ensure consistent and reproducible infrastructure.

• Continuous Learning: Demonstrate a flexible attitude towards learning new tools and technologies as needed.

You've got what it takes if you have...

• Containerization and Orchestration: Strong understanding of ECS, Docker, and Kubernetes.

• Windows and Linux OS: Expertise in Windows IIS and Linux OS level configurations.

• Monitoring and Logging: Familiarity with tools such as Grafana, Prometheus, and the ELK stack.

• Collaborative Environment: Ability to work in a fast-paced, collaborative environment.

• Risk Assessment and Mitigation: Strong ability to conduct risk assessments, identify potential security risks, and implement mitigation strategies.

• Access Controls: Expertise in implementing and managing access controls and identity and access management solutions.

• Cloud Security: Deep understanding of cloud security principles and best practices.

• Continuous Learning: Commitment to staying updated on the latest security trends, threats, and technologies, with a willingness to adapt and learn new tools and techniques.

• Problem-Solving: Excellent problem-solving skills and communication skills.

• Database Administration: Experience in database administration is a plus.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

CSOD is looking for strong engineers with excellent technical and communication skills to be part of the team that develops our enterprise solutions. They will be responsible for the design, development, and maintenance of our products. They will be part of the core product development team that spans multiple locations.

In this role you will:

• Design and implement end-to-end functional tests.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Identify, record, document thoroughly and track bugs.

• Perform regression testing when bugs are resolved.

• Track quality assurance metrics, like defect densities and open defect counts.

• Deliver on committed timelines with high quality.

• Design, develop and execute automation scripts.

• Collaborate with cross-functional teams to ensure high-quality software releases.

• Follow industry best practices for software testing and maintain high standards of quality.

SKILLS & QUALIFICATIONS :

• Bachelors or master's in computer science or a related field.

• 2-5 years of enterprise software testing experience with a focus on test automation

• Proficiency in least one programming language, such as Java, Python, or C#.

• 2 years of experience in test automation tool like Selenium WebDriver, Appium, or TestNG.

• Understanding of basic CI/CD concepts and experience with CI/CD tools like Jenkins

• Knowledge of software development methodologies, SDLC, and Agile/Scrum practices.

• Experience with test automation frameworks and tools.

• Good analytical and problem-solving skills to identify, analyze, and debug software defects.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong willingness to learn and adapt to new technologies and tools.

• Excellent verbal and written communication skills and ability to maintain good working relationships.

• Innovative, resourceful, passionate about creating high-quality, high performance and highly available software.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

CSOD is looking for strong engineers with excellent technical and communication skills to be part of the team that develops our enterprise solutions. They will be responsible for the design, development, and maintenance of our products. They will be part of the core product development team that spans multiple locations.

In this role you will:

• Design and implement end-to-end functional tests.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Identify, record, document thoroughly and track bugs.

• Perform regression testing when bugs are resolved.

• Track quality assurance metrics, like defect densities and open defect counts.

• Deliver on committed timelines with high quality.

• Design, develop and execute automation scripts.

• Collaborate with cross-functional teams to ensure high-quality software releases.

• Follow industry best practices for software testing and maintain high standards of quality.

SKILLS & QUALIFICATIONS :

• Bachelors or master's in computer science or a related field.

• 2-5 years of enterprise software testing experience with a focus on test automation

• Proficiency in least one programming language, such as Java, Python, or C#.

• 2 years of experience in test automation tool like Selenium WebDriver, Appium, or TestNG.

• Understanding of basic CI/CD concepts and experience with CI/CD tools like Jenkins

• Knowledge of software development methodologies, SDLC, and Agile/Scrum practices.

• Experience with test automation frameworks and tools.

• Good analytical and problem-solving skills to identify, analyze, and debug software defects.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong willingness to learn and adapt to new technologies and tools.

• Excellent verbal and written communication skills and ability to maintain good working relationships.

• Innovative, resourceful, passionate about creating high-quality, high performance and highly available software.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

As a Cloud Operations Engineer, you will be responsible for managing and supporting our enterprise environments hosted on AWS and GCP. This role involves ensuring optimal performance and availability of applications, overseeing release deployments, automating tasks, and maintaining security. Your work will be crucial in maintaining the efficiency, security, and reliability of our systems.

In this role you will...

• Manage Enterprise Environments: Handle both Windows (IIS and MS SQL) and Linux (Kubernetes and MySQL) based systems hosted on AWS and GCP.

• Application Support: Monitor applications to ensure optimal performance and availability.

• Release Deployment: Oversee and ensure smooth and efficient release deployment processes.

• Automation: Automate routine daily tasks to improve operational efficiency.

• Vulnerability Management: Identify and patch vulnerabilities promptly in collaboration with relevant teams.

• Security Collaboration: Work with the IT Security team to implement security measures and maintain overall application security.

• Routine Maintenance: Perform routine maintenance tasks and upgrades to keep systems and applications up-to-date.

• Documentation: Ensure timely and comprehensive documentation of processes, configurations, and changes.

• Reporting: Generate and provide regular reports on system performance, releases, and security metrics.

• Incident Response: Lead incident response efforts and conduct Root Cause Analysis (RCA) for critical incidents.

• Infrastructure as Code (IaC): Implement and maintain IaC practices to ensure consistent and reproducible infrastructure.

• Continuous Learning: Demonstrate a flexible attitude towards learning new tools and technologies as needed.

You've got what it takes if you have...

• Containerization and Orchestration: Strong understanding of ECS, Docker, and Kubernetes.

• Windows and Linux OS: Expertise in Windows IIS and Linux OS level configurations.

• Monitoring and Logging: Familiarity with tools such as Grafana, Prometheus, and the ELK stack.

• Collaborative Environment: Ability to work in a fast-paced, collaborative environment.

• Risk Assessment and Mitigation: Strong ability to conduct risk assessments, identify potential security risks, and implement mitigation strategies.

• Access Controls: Expertise in implementing and managing access controls and identity and access management solutions.

• Cloud Security: Deep understanding of cloud security principles and best practices.

• Continuous Learning: Commitment to staying updated on the latest security trends, threats, and technologies, with a willingness to adapt and learn new tools and techniques.

• Problem-Solving: Excellent problem-solving skills and communication skills.

• Database Administration: Experience in database administration is a plus.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

As a Cloud Operations Engineer, you will be responsible for managing and supporting our enterprise environments hosted on AWS and GCP. This role involves ensuring optimal performance and availability of applications, overseeing release deployments, automating tasks, and maintaining security. Your work will be crucial in maintaining the efficiency, security, and reliability of our systems.

In this role you will...

• Manage Enterprise Environments: Handle both Windows (IIS and MS SQL) and Linux (Kubernetes and MySQL) based systems hosted on AWS and GCP.

• Application Support: Monitor applications to ensure optimal performance and availability.

• Release Deployment: Oversee and ensure smooth and efficient release deployment processes.

• Automation: Automate routine daily tasks to improve operational efficiency.

• Vulnerability Management: Identify and patch vulnerabilities promptly in collaboration with relevant teams.

• Security Collaboration: Work with the IT Security team to implement security measures and maintain overall application security.

• Routine Maintenance: Perform routine maintenance tasks and upgrades to keep systems and applications up-to-date.

• Documentation: Ensure timely and comprehensive documentation of processes, configurations, and changes.

• Reporting: Generate and provide regular reports on system performance, releases, and security metrics.

• Incident Response: Lead incident response efforts and conduct Root Cause Analysis (RCA) for critical incidents.

• Infrastructure as Code (IaC): Implement and maintain IaC practices to ensure consistent and reproducible infrastructure.

• Continuous Learning: Demonstrate a flexible attitude towards learning new tools and technologies as needed.

You've got what it takes if you have...

• Containerization and Orchestration: Strong understanding of ECS, Docker, and Kubernetes.

• Windows and Linux OS: Expertise in Windows IIS and Linux OS level configurations.

• Monitoring and Logging: Familiarity with tools such as Grafana, Prometheus, and the ELK stack.

• Collaborative Environment: Ability to work in a fast-paced, collaborative environment.

• Risk Assessment and Mitigation: Strong ability to conduct risk assessments, identify potential security risks, and implement mitigation strategies.

• Access Controls: Expertise in implementing and managing access controls and identity and access management solutions.

• Cloud Security: Deep understanding of cloud security principles and best practices.

• Continuous Learning: Commitment to staying updated on the latest security trends, threats, and technologies, with a willingness to adapt and learn new tools and techniques.

• Problem-Solving: Excellent problem-solving skills and communication skills.

• Database Administration: Experience in database administration is a plus.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

CSOD is looking for strong engineers with excellent technical and communication skills to be part of the team that develops our enterprise solutions. They will be responsible for the design, development, and maintenance of our products. They will be part of the core product development team that spans multiple locations.

In this role you will:

• Design and implement end-to-end functional tests.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Identify, record, document thoroughly and track bugs.

• Perform regression testing when bugs are resolved.

• Track quality assurance metrics, like defect densities and open defect counts.

• Deliver on committed timelines with high quality.

• Design, develop and execute automation scripts.

• Collaborate with cross-functional teams to ensure high-quality software releases.

• Follow industry best practices for software testing and maintain high standards of quality.

SKILLS & QUALIFICATIONS :

• Bachelors or master's in computer science or a related field.

• 2-5 years of enterprise software testing experience with a focus on test automation

• Proficiency in least one programming language, such as Java, Python, or C#.

• 2 years of experience in test automation tool like Selenium WebDriver, Appium, or TestNG.

• Understanding of basic CI/CD concepts and experience with CI/CD tools like Jenkins

• Knowledge of software development methodologies, SDLC, and Agile/Scrum practices.

• Experience with test automation frameworks and tools.

• Good analytical and problem-solving skills to identify, analyze, and debug software defects.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong willingness to learn and adapt to new technologies and tools.

• Excellent verbal and written communication skills and ability to maintain good working relationships.

• Innovative, resourceful, passionate about creating high-quality, high performance and highly available software.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

CSOD is looking for strong engineers with excellent technical and communication skills to be part of the team that develops our enterprise solutions. They will be responsible for the design, development, and maintenance of our products. They will be part of the core product development team that spans multiple locations.

In this role you will:

• Design and implement end-to-end functional tests.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Identify, record, document thoroughly and track bugs.

• Perform regression testing when bugs are resolved.

• Track quality assurance metrics, like defect densities and open defect counts.

• Deliver on committed timelines with high quality.

• Design, develop and execute automation scripts.

• Collaborate with cross-functional teams to ensure high-quality software releases.

• Follow industry best practices for software testing and maintain high standards of quality.

SKILLS & QUALIFICATIONS :

• Bachelors or master's in computer science or a related field.

• 2-5 years of enterprise software testing experience with a focus on test automation

• Proficiency in least one programming language, such as Java, Python, or C#.

• 2 years of experience in test automation tool like Selenium WebDriver, Appium, or TestNG.

• Understanding of basic CI/CD concepts and experience with CI/CD tools like Jenkins

• Knowledge of software development methodologies, SDLC, and Agile/Scrum practices.

• Experience with test automation frameworks and tools.

• Good analytical and problem-solving skills to identify, analyze, and debug software defects.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong willingness to learn and adapt to new technologies and tools.

• Excellent verbal and written communication skills and ability to maintain good working relationships.

• Innovative, resourceful, passionate about creating high-quality, high performance and highly available software.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

As a Cloud Operations Engineer, you will be responsible for managing and supporting our enterprise environments hosted on AWS and GCP. This role involves ensuring optimal performance and availability of applications, overseeing release deployments, automating tasks, and maintaining security. Your work will be crucial in maintaining the efficiency, security, and reliability of our systems.

In this role you will...

• Manage Enterprise Environments: Handle both Windows (IIS and MS SQL) and Linux (Kubernetes and MySQL) based systems hosted on AWS and GCP.

• Application Support: Monitor applications to ensure optimal performance and availability.

• Release Deployment: Oversee and ensure smooth and efficient release deployment processes.

• Automation: Automate routine daily tasks to improve operational efficiency.

• Vulnerability Management: Identify and patch vulnerabilities promptly in collaboration with relevant teams.

• Security Collaboration: Work with the IT Security team to implement security measures and maintain overall application security.

• Routine Maintenance: Perform routine maintenance tasks and upgrades to keep systems and applications up-to-date.

• Documentation: Ensure timely and comprehensive documentation of processes, configurations, and changes.

• Reporting: Generate and provide regular reports on system performance, releases, and security metrics.

• Incident Response: Lead incident response efforts and conduct Root Cause Analysis (RCA) for critical incidents.

• Infrastructure as Code (IaC): Implement and maintain IaC practices to ensure consistent and reproducible infrastructure.

• Continuous Learning: Demonstrate a flexible attitude towards learning new tools and technologies as needed.

You've got what it takes if you have...

• Containerization and Orchestration: Strong understanding of ECS, Docker, and Kubernetes.

• Windows and Linux OS: Expertise in Windows IIS and Linux OS level configurations.

• Monitoring and Logging: Familiarity with tools such as Grafana, Prometheus, and the ELK stack.

• Collaborative Environment: Ability to work in a fast-paced, collaborative environment.

• Risk Assessment and Mitigation: Strong ability to conduct risk assessments, identify potential security risks, and implement mitigation strategies.

• Access Controls: Expertise in implementing and managing access controls and identity and access management solutions.

• Cloud Security: Deep understanding of cloud security principles and best practices.

• Continuous Learning: Commitment to staying updated on the latest security trends, threats, and technologies, with a willingness to adapt and learn new tools and techniques.

• Problem-Solving: Excellent problem-solving skills and communication skills.

• Database Administration: Experience in database administration is a plus.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

As a Cloud Operations Engineer, you will be responsible for managing and supporting our enterprise environments hosted on AWS and GCP. This role involves ensuring optimal performance and availability of applications, overseeing release deployments, automating tasks, and maintaining security. Your work will be crucial in maintaining the efficiency, security, and reliability of our systems.

In this role you will...

• Manage Enterprise Environments: Handle both Windows (IIS and MS SQL) and Linux (Kubernetes and MySQL) based systems hosted on AWS and GCP.

• Application Support: Monitor applications to ensure optimal performance and availability.

• Release Deployment: Oversee and ensure smooth and efficient release deployment processes.

• Automation: Automate routine daily tasks to improve operational efficiency.

• Vulnerability Management: Identify and patch vulnerabilities promptly in collaboration with relevant teams.

• Security Collaboration: Work with the IT Security team to implement security measures and maintain overall application security.

• Routine Maintenance: Perform routine maintenance tasks and upgrades to keep systems and applications up-to-date.

• Documentation: Ensure timely and comprehensive documentation of processes, configurations, and changes.

• Reporting: Generate and provide regular reports on system performance, releases, and security metrics.

• Incident Response: Lead incident response efforts and conduct Root Cause Analysis (RCA) for critical incidents.

• Infrastructure as Code (IaC): Implement and maintain IaC practices to ensure consistent and reproducible infrastructure.

• Continuous Learning: Demonstrate a flexible attitude towards learning new tools and technologies as needed.

You've got what it takes if you have...

• Containerization and Orchestration: Strong understanding of ECS, Docker, and Kubernetes.

• Windows and Linux OS: Expertise in Windows IIS and Linux OS level configurations.

• Monitoring and Logging: Familiarity with tools such as Grafana, Prometheus, and the ELK stack.

• Collaborative Environment: Ability to work in a fast-paced, collaborative environment.

• Risk Assessment and Mitigation: Strong ability to conduct risk assessments, identify potential security risks, and implement mitigation strategies.

• Access Controls: Expertise in implementing and managing access controls and identity and access management solutions.

• Cloud Security: Deep understanding of cloud security principles and best practices.

• Continuous Learning: Commitment to staying updated on the latest security trends, threats, and technologies, with a willingness to adapt and learn new tools and techniques.

• Problem-Solving: Excellent problem-solving skills and communication skills.

• Database Administration: Experience in database administration is a plus.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

CSOD is looking for strong engineers with excellent technical and communication skills to be part of the team that develops our enterprise solutions. They will be responsible for the design, development, and maintenance of our products. They will be part of the core product development team that spans multiple locations.

In this role you will:

• Design and implement end-to-end functional tests.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Identify, record, document thoroughly and track bugs.

• Perform regression testing when bugs are resolved.

• Track quality assurance metrics, like defect densities and open defect counts.

• Deliver on committed timelines with high quality.

• Design, develop and execute automation scripts.

• Collaborate with cross-functional teams to ensure high-quality software releases.

• Follow industry best practices for software testing and maintain high standards of quality.

SKILLS & QUALIFICATIONS :

• Bachelors or master's in computer science or a related field.

• 2-5 years of enterprise software testing experience with a focus on test automation

• Proficiency in least one programming language, such as Java, Python, or C#.

• 2 years of experience in test automation tool like Selenium WebDriver, Appium, or TestNG.

• Understanding of basic CI/CD concepts and experience with CI/CD tools like Jenkins

• Knowledge of software development methodologies, SDLC, and Agile/Scrum practices.

• Experience with test automation frameworks and tools.

• Good analytical and problem-solving skills to identify, analyze, and debug software defects.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong willingness to learn and adapt to new technologies and tools.

• Excellent verbal and written communication skills and ability to maintain good working relationships.

• Innovative, resourceful, passionate about creating high-quality, high performance and highly available software.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand

Job Description

The Cornerstone Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Senior Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Senior Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.

The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.

Key skills for this position include excellent discovery, sales, communication, and account management skills.

In this role you will...

• Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:

• Expand the use of Cornerstone's solutions within new areas of the business

• Expand the breadth of Cornerstone's footprint to include additional products and capabilities

• Create a talent management strategy for/with your customers

• Identify services opportunities as needed

• Drive renewals for your assigned book of accounts

• Drive customer satisfaction and referenceability

• Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.

• Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.

• Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.

• Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.

• Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.

• Guide and advise customers on how they can benefit from the use of new software solutions and services.

• Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.

• Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.

• Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.

• Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.

• Uncover opportunities for increased customer base growth and potential adoption of other services.

• Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.

• Access, analyze, present customer reports to draw conclusions and provide recommendations

You've got what it takes if you have...

• Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.

• The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).

• An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.

• Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals

• Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management

• Strong, influential team player capable of building good relationships across all functions

• Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests

• Flexibility, integrity and creative problem-solving skills

• Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels

• Strong discovery skills

• The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients

• Excellent follow-up skills with great attention to detail

• The ability to manage several priorities and work well under pressure

• Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments

• Proven ability to align across Cornerstone's corporate functions

• Some travel will be required depending on assigned book of accounts

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

• The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.

• Consideration for privacy and security obligations

Extra Dose of Awesomeness if you have...

• An understanding of learning, performance and talent solutions, and familiarity with the industry.

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com

Job Detail

• Company:
  Cornerstone onDemand