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SAP S4 Development Lead - Cengage Group
Posted: Sep 20, 2024 03:33
Phoenix, AZ
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Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Position Overview:

Join our dynamic team as a SAP S/4HANA ABAP Development Lead! We are in search of a dedicated individual with extensive experience and expertise in leading the entire SAP S/4HANA ABAP development process. In this role, you will play a vital role in optimizing and streamlining our operations, working closely with various teams such as sales, finance, supply chain, and IT. Your responsibilities will include ensuring smooth ABAP development, precise coding, and prompt delivery of high-quality solutions. We are looking for a leader who possesses strong problem-solving skills and in-depth expertise in SAP S/4HANA ABAP development, including CDS and clean core SAP development skills. If you are ready to take on this exciting challenge, we would love to hear from you!

Responsibilities:

  • Lead the SAP S/4HANA ABAP development team in designing and implementing ABAP solutions for our organization.

  • Collaborate with functional consultants and business collaborators to gather and detail business requirements.

  • Design, develop, and review ABAP programs, reports, interfaces, enhancements, and forms using clean core SAP development techniques.

  • Implement CDS (Core Data Services) for data modeling and development of SAP S/4HANA applications.

  • Anticipate internal and/or external business challenges and recommend improvements to ABAP development processes.

  • Conduct code reviews to maintain consistency in coding standards, improve performance, and ensure adherence to established guidelines.

  • Provide technical guidance and support to the development team.

  • Create formal networks involving coordination among groups to ensure seamless integration of ABAP solutions with other SAP modules and external systems.

  • Identify and resolve complex issues related to ABAP development.

  • Stay up-to-date with the latest SAP S/4HANA ABAP development tools and techniques.

  • Mentor and train junior developers in ABAP and SAP S/4HANA development.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.

  • Minimum of 12+ years of experience in SAP ABAP development.

  • Strong knowledge of SAP S/4HANA ABAP development methodologies and best practices.

  • Expertise in CDS (Core Data Services) for data modeling and development.

  • Proficiency in clean core SAP development techniques, including modularization, performance optimization, and error handling.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles and may have a broad impact on the business.

  • Experience in developing ABAP programs, reports, interfaces, enhancements, and forms.

  • Proficient understanding of SAP S/4HANA data structures and business processes.

  • Excellent problem-solving and analytical skills.

  • Effective communication and interpersonal skills.

  • Ability to lead a team and work cross-functionally with other teams.

  • SAP S/4HANA ABAP certification is preferred.

  • Position: Full Time

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$117,100.00 - $187,300.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

SAP S4 Development Lead - Cengage Group
Posted: Sep 20, 2024 03:33
Fargo, ND
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Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Position Overview:

Join our dynamic team as a SAP S/4HANA ABAP Development Lead! We are in search of a dedicated individual with extensive experience and expertise in leading the entire SAP S/4HANA ABAP development process. In this role, you will play a vital role in optimizing and streamlining our operations, working closely with various teams such as sales, finance, supply chain, and IT. Your responsibilities will include ensuring smooth ABAP development, precise coding, and prompt delivery of high-quality solutions. We are looking for a leader who possesses strong problem-solving skills and in-depth expertise in SAP S/4HANA ABAP development, including CDS and clean core SAP development skills. If you are ready to take on this exciting challenge, we would love to hear from you!

Responsibilities:

  • Lead the SAP S/4HANA ABAP development team in designing and implementing ABAP solutions for our organization.

  • Collaborate with functional consultants and business collaborators to gather and detail business requirements.

  • Design, develop, and review ABAP programs, reports, interfaces, enhancements, and forms using clean core SAP development techniques.

  • Implement CDS (Core Data Services) for data modeling and development of SAP S/4HANA applications.

  • Anticipate internal and/or external business challenges and recommend improvements to ABAP development processes.

  • Conduct code reviews to maintain consistency in coding standards, improve performance, and ensure adherence to established guidelines.

  • Provide technical guidance and support to the development team.

  • Create formal networks involving coordination among groups to ensure seamless integration of ABAP solutions with other SAP modules and external systems.

  • Identify and resolve complex issues related to ABAP development.

  • Stay up-to-date with the latest SAP S/4HANA ABAP development tools and techniques.

  • Mentor and train junior developers in ABAP and SAP S/4HANA development.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.

  • Minimum of 12+ years of experience in SAP ABAP development.

  • Strong knowledge of SAP S/4HANA ABAP development methodologies and best practices.

  • Expertise in CDS (Core Data Services) for data modeling and development.

  • Proficiency in clean core SAP development techniques, including modularization, performance optimization, and error handling.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles and may have a broad impact on the business.

  • Experience in developing ABAP programs, reports, interfaces, enhancements, and forms.

  • Proficient understanding of SAP S/4HANA data structures and business processes.

  • Excellent problem-solving and analytical skills.

  • Effective communication and interpersonal skills.

  • Ability to lead a team and work cross-functionally with other teams.

  • SAP S/4HANA ABAP certification is preferred.

  • Position: Full Time

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$117,100.00 - $187,300.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

SAP S4 Development Lead - Cengage Group
Posted: Sep 20, 2024 03:33
Anchorage, AK
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Position Overview:

Join our dynamic team as a SAP S/4HANA ABAP Development Lead! We are in search of a dedicated individual with extensive experience and expertise in leading the entire SAP S/4HANA ABAP development process. In this role, you will play a vital role in optimizing and streamlining our operations, working closely with various teams such as sales, finance, supply chain, and IT. Your responsibilities will include ensuring smooth ABAP development, precise coding, and prompt delivery of high-quality solutions. We are looking for a leader who possesses strong problem-solving skills and in-depth expertise in SAP S/4HANA ABAP development, including CDS and clean core SAP development skills. If you are ready to take on this exciting challenge, we would love to hear from you!

Responsibilities:

  • Lead the SAP S/4HANA ABAP development team in designing and implementing ABAP solutions for our organization.

  • Collaborate with functional consultants and business collaborators to gather and detail business requirements.

  • Design, develop, and review ABAP programs, reports, interfaces, enhancements, and forms using clean core SAP development techniques.

  • Implement CDS (Core Data Services) for data modeling and development of SAP S/4HANA applications.

  • Anticipate internal and/or external business challenges and recommend improvements to ABAP development processes.

  • Conduct code reviews to maintain consistency in coding standards, improve performance, and ensure adherence to established guidelines.

  • Provide technical guidance and support to the development team.

  • Create formal networks involving coordination among groups to ensure seamless integration of ABAP solutions with other SAP modules and external systems.

  • Identify and resolve complex issues related to ABAP development.

  • Stay up-to-date with the latest SAP S/4HANA ABAP development tools and techniques.

  • Mentor and train junior developers in ABAP and SAP S/4HANA development.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.

  • Minimum of 12+ years of experience in SAP ABAP development.

  • Strong knowledge of SAP S/4HANA ABAP development methodologies and best practices.

  • Expertise in CDS (Core Data Services) for data modeling and development.

  • Proficiency in clean core SAP development techniques, including modularization, performance optimization, and error handling.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles and may have a broad impact on the business.

  • Experience in developing ABAP programs, reports, interfaces, enhancements, and forms.

  • Proficient understanding of SAP S/4HANA data structures and business processes.

  • Excellent problem-solving and analytical skills.

  • Effective communication and interpersonal skills.

  • Ability to lead a team and work cross-functionally with other teams.

  • SAP S/4HANA ABAP certification is preferred.

  • Position: Full Time

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$117,100.00 - $187,300.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

SAP S4 Development Lead - Cengage Group
Posted: Sep 20, 2024 03:33
Atlanta, GA
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Position Overview:

Join our dynamic team as a SAP S/4HANA ABAP Development Lead! We are in search of a dedicated individual with extensive experience and expertise in leading the entire SAP S/4HANA ABAP development process. In this role, you will play a vital role in optimizing and streamlining our operations, working closely with various teams such as sales, finance, supply chain, and IT. Your responsibilities will include ensuring smooth ABAP development, precise coding, and prompt delivery of high-quality solutions. We are looking for a leader who possesses strong problem-solving skills and in-depth expertise in SAP S/4HANA ABAP development, including CDS and clean core SAP development skills. If you are ready to take on this exciting challenge, we would love to hear from you!

Responsibilities:

  • Lead the SAP S/4HANA ABAP development team in designing and implementing ABAP solutions for our organization.

  • Collaborate with functional consultants and business collaborators to gather and detail business requirements.

  • Design, develop, and review ABAP programs, reports, interfaces, enhancements, and forms using clean core SAP development techniques.

  • Implement CDS (Core Data Services) for data modeling and development of SAP S/4HANA applications.

  • Anticipate internal and/or external business challenges and recommend improvements to ABAP development processes.

  • Conduct code reviews to maintain consistency in coding standards, improve performance, and ensure adherence to established guidelines.

  • Provide technical guidance and support to the development team.

  • Create formal networks involving coordination among groups to ensure seamless integration of ABAP solutions with other SAP modules and external systems.

  • Identify and resolve complex issues related to ABAP development.

  • Stay up-to-date with the latest SAP S/4HANA ABAP development tools and techniques.

  • Mentor and train junior developers in ABAP and SAP S/4HANA development.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.

  • Minimum of 12+ years of experience in SAP ABAP development.

  • Strong knowledge of SAP S/4HANA ABAP development methodologies and best practices.

  • Expertise in CDS (Core Data Services) for data modeling and development.

  • Proficiency in clean core SAP development techniques, including modularization, performance optimization, and error handling.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles and may have a broad impact on the business.

  • Experience in developing ABAP programs, reports, interfaces, enhancements, and forms.

  • Proficient understanding of SAP S/4HANA data structures and business processes.

  • Excellent problem-solving and analytical skills.

  • Effective communication and interpersonal skills.

  • Ability to lead a team and work cross-functionally with other teams.

  • SAP S/4HANA ABAP certification is preferred.

  • Position: Full Time

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$117,100.00 - $187,300.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Customer Success Specialist - TX, NC, SC, NM, OK - Cengage Group
Posted: Sep 20, 2024 03:32
Raleigh, NC
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers' needs and meet or exceed a sales goal. You will also:

  • Achieves sales target for assigned accounts to achieve customer retention and grow sales

  • Provides consultative upselling and service by applying product knowledge and expertise

  • Performs effective territory planning to get results

  • Supports customers to enable optimal navigation of digital products and resources

  • Monitors success of digital courses to enable positive customer experience

  • Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions

  • Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers

  • Acts as voice of customer to inform internal stakeholders on product and experience improvements

  • Performs other duties as needed to achieve organizational goals

What you'll need here:

  • Minimum of 2 years of experience in relationship-based role - customer or account management

  • Strong desire and commitment to learn additional skills to close on sales opportunities

  • Strong communication skills, written and verbal to effectively engage customers

  • Demonstrated understanding of technology and some experience with digital products

  • Ability to build and maintain strong and trusting customer relationships

  • Ability to analyze data and apply to get results

  • Highly organized with ability to manage multiple projects and work efficiently

  • Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with stakeholders

  • Some direct sales experience preferred

  • Bachelor's degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions

  • Prefer incumbent be located within assigned territory

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$21.25 - $34.50 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

SAP S4 Development Lead - Cengage Group
Posted: Sep 20, 2024 03:32
Albuquerque, NM
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Position Overview:

Join our dynamic team as a SAP S/4HANA ABAP Development Lead! We are in search of a dedicated individual with extensive experience and expertise in leading the entire SAP S/4HANA ABAP development process. In this role, you will play a vital role in optimizing and streamlining our operations, working closely with various teams such as sales, finance, supply chain, and IT. Your responsibilities will include ensuring smooth ABAP development, precise coding, and prompt delivery of high-quality solutions. We are looking for a leader who possesses strong problem-solving skills and in-depth expertise in SAP S/4HANA ABAP development, including CDS and clean core SAP development skills. If you are ready to take on this exciting challenge, we would love to hear from you!

Responsibilities:

  • Lead the SAP S/4HANA ABAP development team in designing and implementing ABAP solutions for our organization.

  • Collaborate with functional consultants and business collaborators to gather and detail business requirements.

  • Design, develop, and review ABAP programs, reports, interfaces, enhancements, and forms using clean core SAP development techniques.

  • Implement CDS (Core Data Services) for data modeling and development of SAP S/4HANA applications.

  • Anticipate internal and/or external business challenges and recommend improvements to ABAP development processes.

  • Conduct code reviews to maintain consistency in coding standards, improve performance, and ensure adherence to established guidelines.

  • Provide technical guidance and support to the development team.

  • Create formal networks involving coordination among groups to ensure seamless integration of ABAP solutions with other SAP modules and external systems.

  • Identify and resolve complex issues related to ABAP development.

  • Stay up-to-date with the latest SAP S/4HANA ABAP development tools and techniques.

  • Mentor and train junior developers in ABAP and SAP S/4HANA development.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.

  • Minimum of 12+ years of experience in SAP ABAP development.

  • Strong knowledge of SAP S/4HANA ABAP development methodologies and best practices.

  • Expertise in CDS (Core Data Services) for data modeling and development.

  • Proficiency in clean core SAP development techniques, including modularization, performance optimization, and error handling.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles and may have a broad impact on the business.

  • Experience in developing ABAP programs, reports, interfaces, enhancements, and forms.

  • Proficient understanding of SAP S/4HANA data structures and business processes.

  • Excellent problem-solving and analytical skills.

  • Effective communication and interpersonal skills.

  • Ability to lead a team and work cross-functionally with other teams.

  • SAP S/4HANA ABAP certification is preferred.

  • Position: Full Time

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$117,100.00 - $187,300.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Customer Success Specialist - TX, NC, SC, NM, OK - Cengage Group
Posted: Sep 20, 2024 03:32
Albuquerque, NM
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers' needs and meet or exceed a sales goal. You will also:

  • Achieves sales target for assigned accounts to achieve customer retention and grow sales

  • Provides consultative upselling and service by applying product knowledge and expertise

  • Performs effective territory planning to get results

  • Supports customers to enable optimal navigation of digital products and resources

  • Monitors success of digital courses to enable positive customer experience

  • Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions

  • Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers

  • Acts as voice of customer to inform internal stakeholders on product and experience improvements

  • Performs other duties as needed to achieve organizational goals

What you'll need here:

  • Minimum of 2 years of experience in relationship-based role - customer or account management

  • Strong desire and commitment to learn additional skills to close on sales opportunities

  • Strong communication skills, written and verbal to effectively engage customers

  • Demonstrated understanding of technology and some experience with digital products

  • Ability to build and maintain strong and trusting customer relationships

  • Ability to analyze data and apply to get results

  • Highly organized with ability to manage multiple projects and work efficiently

  • Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with stakeholders

  • Some direct sales experience preferred

  • Bachelor's degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions

  • Prefer incumbent be located within assigned territory

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$21.25 - $34.50 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Customer Success Specialist - TX, NC, SC, NM, OK - Cengage Group
Posted: Sep 20, 2024 03:32
Oklahoma City, OK
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers' needs and meet or exceed a sales goal. You will also:

  • Achieves sales target for assigned accounts to achieve customer retention and grow sales

  • Provides consultative upselling and service by applying product knowledge and expertise

  • Performs effective territory planning to get results

  • Supports customers to enable optimal navigation of digital products and resources

  • Monitors success of digital courses to enable positive customer experience

  • Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions

  • Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers

  • Acts as voice of customer to inform internal stakeholders on product and experience improvements

  • Performs other duties as needed to achieve organizational goals

What you'll need here:

  • Minimum of 2 years of experience in relationship-based role - customer or account management

  • Strong desire and commitment to learn additional skills to close on sales opportunities

  • Strong communication skills, written and verbal to effectively engage customers

  • Demonstrated understanding of technology and some experience with digital products

  • Ability to build and maintain strong and trusting customer relationships

  • Ability to analyze data and apply to get results

  • Highly organized with ability to manage multiple projects and work efficiently

  • Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with stakeholders

  • Some direct sales experience preferred

  • Bachelor's degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions

  • Prefer incumbent be located within assigned territory

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$21.25 - $34.50 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Picker/Packer Material Handler - Cengage Group
Posted: Sep 20, 2024 03:32
Independence, KY
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Summary:

As a valued member of the distribution team, the primary objective for this position is to safely and accurately ensure the correct product is sent to Cengage Learning customers.

Position Description:

You will be responsible for safely performing all duties associated with the systematic and manual picking and packing of customer orders.

Essential Duties/Responsibilities:

  • You will determine the correct box size to be used to pack orders.

  • Utilize sight recognition and matching of alpha and numeric listings to ensure accurate orders are shipped to customers.

  • You will pack individual units into boxes.

  • You will use the voice directed system -Jennifer- to make sure the appropriate ISBN is packed and following standards to ensure product is not damaged during shipment.

  • You will enter information into LogPro system.

  • Continuously reach, lift, push and pull up to 40 lbs. to return individual units to appropriate locations.

  • Safely lift, push, pull and relocate packages up to 50 lbs. as required.

  • Be committed to the team effort.

  • You will cross-train in various departments within the distribution center.

  • You will also have other duties as assigned.

Skills/Knowledge/Experience:

Required:

  • At least 16 years of age.

  • Skilled in site recognition/matching of numeric and alpha groupings.

  • Able to comprehend simple instructions.

  • You should have the skillset to write legibly.

  • You will have the opportunity to exhibit your addition, subtraction, multiplication, and division skills.

  • Be flexible with work hours.

  • Basic computer experience.

  • Stand and walk for 8-10 hours.

  • Follow all safety practices and policies.

Preferred:

  • Prior RF experience.

  • Prior distribution experience.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$16.00 - $20.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Picker/Packer Material Handler - Cengage Group
Posted: Sep 20, 2024 03:32
Independence, KY
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Summary:

As a valued member of the distribution team, the primary objective for this position is to safely and accurately ensure the correct product is sent to Cengage Learning customers.

Position Description:

You will be responsible for safely performing all duties associated with the systematic and manual picking and packing of customer orders.

Essential Duties/Responsibilities:

  • You will determine the correct box size to be used to pack orders.

  • Utilize sight recognition and matching of alpha and numeric listings to ensure accurate orders are shipped to customers.

  • You will pack individual units into boxes.

  • You will use the voice directed system -Jennifer- to make sure the appropriate ISBN is packed and following standards to ensure product is not damaged during shipment.

  • You will enter information into LogPro system.

  • Continuously reach, lift, push and pull up to 40 lbs to return individual units to appropriate locations.

  • Safely lift, push, pull and relocate packages up to 50 lbs as required.

  • Be committed to the team effort.

  • You will cross-train in various departments within the distribution center.

  • You will also have other duties as assigned.

Skills/Knowledge/Experience:

Required:

  • At least 16 years of age.

  • Skilled in site recognition/matching of numeric and alpha groupings.

  • Able to comprehend simple instructions.

  • You should have the skillset to write legibly.

  • You will have the opportunity to exhibit your addition, subtraction, multiplication, and division skills.

  • Be flexible with work hours.

  • Basic computer experience.

  • Stand and walk for 8-10 hours.

  • Follow all safety practices and policies.

Preferred:

  • Prior RF experience.

  • Prior distribution experience.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$16.00 - $20.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Picker/Packer Material Handler - Cengage Group
Posted: Sep 20, 2024 03:32
Independence, KY
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Summary:

As a valued member of the distribution team, the primary objective for this position is to safely and accurately ensure the correct product is sent to Cengage Learning customers.

Position Description:

You will be responsible for safely performing all duties associated with the systematic and manual picking and packing of customer orders.

Essential Duties/Responsibilities:

  • You will determine the correct box size to be used to pack orders.

  • Utilize sight recognition and matching of alpha and numeric listings to ensure accurate orders are shipped to customers.

  • You will pack individual units into boxes.

  • You will use the voice directed system -Jennifer- to make sure the appropriate ISBN is packed and following standards to ensure product is not damaged during shipment.

  • You will enter information into LogPro system.

  • Continuously reach, lift, push and pull up to 40 lbs to return individual units to appropriate locations.

  • Safely lift, push, pull and relocate packages up to 50 lbs as required.

  • Be committed to the team effort.

  • You will cross-train in various departments within the distribution center.

  • You will also have other duties as assigned.

Skills/Knowledge/Experience:

Required:

  • At least 16 years of age.

  • Skilled in site recognition/matching of numeric and alpha groupings.

  • Able to comprehend simple instructions.

  • You should have the skillset to write legibly.

  • You will have the opportunity to exhibit your addition, subtraction, multiplication, and division skills.

  • Be flexible with work hours.

  • Basic computer experience.

  • Stand and walk for 8-10 hours.

  • Follow all safety practices and policies.

Preferred:

  • Prior RF experience.

  • Prior distribution experience.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$16.50 - $20.50 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Customer Success Specialist - TX, NC, SC, NM, OK - Cengage Group
Posted: Sep 20, 2024 03:32
Columbia, SC
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Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers' needs and meet or exceed a sales goal. You will also:

  • Achieves sales target for assigned accounts to achieve customer retention and grow sales

  • Provides consultative upselling and service by applying product knowledge and expertise

  • Performs effective territory planning to get results

  • Supports customers to enable optimal navigation of digital products and resources

  • Monitors success of digital courses to enable positive customer experience

  • Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions

  • Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers

  • Acts as voice of customer to inform internal stakeholders on product and experience improvements

  • Performs other duties as needed to achieve organizational goals

What you'll need here:

  • Minimum of 2 years of experience in relationship-based role - customer or account management

  • Strong desire and commitment to learn additional skills to close on sales opportunities

  • Strong communication skills, written and verbal to effectively engage customers

  • Demonstrated understanding of technology and some experience with digital products

  • Ability to build and maintain strong and trusting customer relationships

  • Ability to analyze data and apply to get results

  • Highly organized with ability to manage multiple projects and work efficiently

  • Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with stakeholders

  • Some direct sales experience preferred

  • Bachelor's degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions

  • Prefer incumbent be located within assigned territory

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$21.25 - $34.50 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

SAP S4 Development Lead - Cengage Group
Posted: Sep 20, 2024 03:32
Columbus, OH
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Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Position Overview:

Join our dynamic team as a SAP S/4HANA ABAP Development Lead! We are in search of a dedicated individual with extensive experience and expertise in leading the entire SAP S/4HANA ABAP development process. In this role, you will play a vital role in optimizing and streamlining our operations, working closely with various teams such as sales, finance, supply chain, and IT. Your responsibilities will include ensuring smooth ABAP development, precise coding, and prompt delivery of high-quality solutions. We are looking for a leader who possesses strong problem-solving skills and in-depth expertise in SAP S/4HANA ABAP development, including CDS and clean core SAP development skills. If you are ready to take on this exciting challenge, we would love to hear from you!

Responsibilities:

  • Lead the SAP S/4HANA ABAP development team in designing and implementing ABAP solutions for our organization.

  • Collaborate with functional consultants and business collaborators to gather and detail business requirements.

  • Design, develop, and review ABAP programs, reports, interfaces, enhancements, and forms using clean core SAP development techniques.

  • Implement CDS (Core Data Services) for data modeling and development of SAP S/4HANA applications.

  • Anticipate internal and/or external business challenges and recommend improvements to ABAP development processes.

  • Conduct code reviews to maintain consistency in coding standards, improve performance, and ensure adherence to established guidelines.

  • Provide technical guidance and support to the development team.

  • Create formal networks involving coordination among groups to ensure seamless integration of ABAP solutions with other SAP modules and external systems.

  • Identify and resolve complex issues related to ABAP development.

  • Stay up-to-date with the latest SAP S/4HANA ABAP development tools and techniques.

  • Mentor and train junior developers in ABAP and SAP S/4HANA development.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.

  • Minimum of 12+ years of experience in SAP ABAP development.

  • Strong knowledge of SAP S/4HANA ABAP development methodologies and best practices.

  • Expertise in CDS (Core Data Services) for data modeling and development.

  • Proficiency in clean core SAP development techniques, including modularization, performance optimization, and error handling.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles and may have a broad impact on the business.

  • Experience in developing ABAP programs, reports, interfaces, enhancements, and forms.

  • Proficient understanding of SAP S/4HANA data structures and business processes.

  • Excellent problem-solving and analytical skills.

  • Effective communication and interpersonal skills.

  • Ability to lead a team and work cross-functionally with other teams.

  • SAP S/4HANA ABAP certification is preferred.

  • Position: Full Time

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$117,100.00 - $187,300.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Senior Cost Accountant - Cengage Group
Posted: Sep 19, 2024 02:26
Mason, OH
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Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Senior Cost Accountant ensures that daily/monthly tasks, account reconciliations and analyses are completed accurately and timely. Additional responsibilities include providing documentation for audits, researching and resolving business unit issues and inquiries.

The ideal candidate possesses an Accounting/Finance background and some experience with ERP systems and technical knowledge with tools such as Access, Excel, Showcase & Blackline (or other reconciliation tools). This position requires a deadline-oriented person with a strong attention to detail who has a good understanding of accounting and reconciliation principles with a focus on inventory processes.

What you'll do here:

  • Perform reconciliations and analysis of assigned balance sheet and income statement accounts, between the Subledger and the General Ledger using tools such as Access, Excel, Showcase, Blackline

  • Perform reconciliations of inventory at third party consignment locations

  • Support the finance department in reporting needs by using defined reporting tools such as Showcase and Hyperion Essbase

  • Support, complete, and ensure month end closing processes and checklist procedures are accurate and timely to comply with SOX controls

  • Review, support and maintain integrity reports

  • Support ERP inventory processes such as receiving, purchase order and work order setup, and transaction flow, in support of internal & external customers, both domestic and international

  • Work with internal and external auditors

  • Process & policy improvement

  • Prepare weekly, monthly, and quarterly journal entries

  • Perform ad hoc financial analysis and projects as requested by management

Skills you will need here:

  • Bachelor's Degree in Accounting and /or Finance is required

  • Minimum of 1 year of accounting experience is preferred

  • Cost accounting experience is a plus

  • Effective verbal and written communication skills are required with all levels of the organization

  • Ability to work independently

  • Demonstrated analytical and problem-solving skills

  • Excellent organizational skills and attention to detail

  • Strong knowledge of and experience in MS Office Suite of products

  • Experience with Showcase or other reporting and query tools is a plus

  • Experience with creating and maintaining advanced queries is a plus

  • Experience in Enterprise Resource Planning (ERP) systems is preferred

  • Demonstrated understanding of assigned processes and ability to identify process improvements

  • Experience in full cycle accounting / month end close process is a plus

  • Demonstrated sense of urgency in completing assignments

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$67,000.00 - $107,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Customer Success Specialist - TX - Cengage Group
Posted: Sep 18, 2024 02:27
Houston, TX
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Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers' needs and meet or exceed a sales goal. You will also:

  • Achieves sales target for assigned accounts to achieve customer retention and grow sales

  • Provides consultative upselling and service by applying product knowledge and expertise

  • Performs effective territory planning to get results

  • Supports customers to enable optimal navigation of digital products and resources

  • Monitors success of digital courses to enable positive customer experience

  • Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions

  • Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers

  • Acts as voice of customer to inform internal stakeholders on product and experience improvements

  • Performs other duties as needed to achieve organizational goals

What you'll need here:

  • Minimum of 2 years of experience in relationship-based role - customer or account management

  • Strong desire and commitment to learn additional skills to close on sales opportunities

  • Strong communication skills, written and verbal to effectively engage customers

  • Demonstrated understanding of technology and some experience with digital products

  • Ability to build and maintain strong and trusting customer relationships

  • Ability to analyze data and apply to get results

  • Highly organized with ability to manage multiple projects and work efficiently

  • Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with stakeholders

  • Some direct sales experience preferred

  • Bachelor's degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions

  • Prefer incumbent be located within assigned territory

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$21.25 - $34.50 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Senior Manager, Web Marketing - Cengage Group
Posted: Sep 13, 2024 06:07
Chicago, IL
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Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

What you'll do here:

  • Lead the Infosec web marketing team, including web development, conversion rate optimization (CRO) and search engine optimization (SEO).

  • Lead the development and execution of web strategies that align with the project, team and company goals, including optimizing the website's revenue generation to meet financial targets.

  • Own a consolidated roadmap for the website.

  • Rigorously prioritize projects and tasks, balancing competing demands on available development, research and testing resources.

  • Collaborate with Marketing, Engineering, and Product teams to build site experiences for campaigns, product initiatives, tests, and always-on programs, ensuring accurate messaging, timing, and capabilities needed to implement.

  • Analyze and supervise page performance and user behavior across site landing pages, generate data-driven hypotheses that shape strategies, and uncover areas of opportunity to improve the customer experience.

  • Develop a deep understanding of our customers and site visitors through data, insights, and cross-functional partnerships in order to inform site strategy.

  • Collaborate with the Content Marketing team on SEO initiatives and content opportunities that improve website visibility and performance.

  • Participate in the Marketing Leadership Team, advocating on behalf of your team members and functional area, and collaborate with other marketing leaders to achieve team goals.

  • Evangelize key opportunities and constraints, ensuring understanding and agreement.

Skills you will need here:

  • 8+ years of website management and strategy experience.

  • 5+ years of people management, including coaching for individual growth.

  • Ability to balance managing for results and maintaining a people-first approach to team building.

  • Experience using data and insights to influence requirements, ideas, and strategies with hands-on experience with web tools including CMS (Optimizely), A/B testing tools, site analytics and other business intelligence tools.

  • Highly effective cross-functional collaboration.

  • Demonstrated understanding of SEO fundamentals and the interaction between site architecture and content to deliver organic traffic performance, as well as an understanding of web development and UX standard processes.

  • Excellent project management and problem-solving skills with the ability to manage multiple projects simultaneously from strategy to execution.

  • Strong communication and presentation skills demonstrated experience briefing senior leaders on outcomes and recommendations, and an interest in teaching others.

  • Ability to set web strategies for a wide array of users, addressing B2B and B2C use cases as well as navigating multiple product lines.

  • Ability to adapt to a fast-paced and dynamic work environment in a rapidly changing industry, staying proactive and innovative in the ever-evolving landscape.

  • Interest in continuously learning and staying up to date with industry standard processes.

Infosec, a Cengage Group company, believes knowledge is power when fighting cybercrime. We help IT and security professionals advance their careers with skills development and certifications while empowering all employees with security awareness and privacy training to stay cyber safe at work and home. It's our mission to equip all organizations and individuals with the know-how and confidence to outsmart cybercrime. We've been named to Madison's Top Workplaces and Chicago's Best Places to Work, and pride ourselves on our employee culture.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$117,100.00 - $187,300.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Program & Curriculum Specialist, Certified Life Coach (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Atlanta, GA
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Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Sr Program & Curriculum Specialist, Certified Professional Life Coach , will help to craft the design and direction of ed2go Programs. Working in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will help the team deliver innovative, high-quality products and provide timely support to internal and external partners.

This is a part-time, salaried position with an anticipated schedule of 25-30 hours per week.

What you'll do here:

Course Maintenance and Development

  • Act as the liaison between instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.

  • Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.

  • Work as the subject matter authority on new course developments and course spin-offs.

Product Operations Support

  • Support the product launch process, support new instructors, answer expert-level questions, and host webinars.

Roadmap Planning

  • Work to make sure that our courses are best in class and well-informed via short-, mid-, and long-term planning.

  • Perform competitor course reviews and collaborate with product team to understand and predict trends and participate in product strategy.

  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Conversion Optimization and Business Development

  • Attend internal sales training to help our employees understand the course, the associated careers, and the value proposition.

  • Host webinars for prospective students to help them determine if enrolling is the right decision for them and write blogs or other copy regularly to build authority and SEO.

  • Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Participate in B2B customer-facing presentations to help drive adoption of the programs, build confidence, follow regulations, etc.

  • Serve as a connected resource in the industry to support B2B contacts for course evaluations and endorsements, advisor selection/support, and other community outreach.

  • Support the identification of potential externship providers.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Support course instruction by reviewing discussion board posts, answering questions via student email or by phone when needed, grading student assignments, and giving feedback.

  • Review survey feedback, ratings, discussion area posts and communicate results and feedback to the instructors.

  • Maintain the success and appropriateness of the course by following up on support issues involving instructors.

  • Be accountable for understanding and communicating program details including all post-completion steps such as preparation tools for certification exams and job placement or externships.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

Required

  • Associate degree

  • At least one of the following certifications: ICF ACC; PCC; MCC; NBHWC (must provide copy of certificate upon request)

  • Familiarity with ICF regulations, certifications and continuing education opportunities

  • 3+ years' experience in Life coach role / industry

  • 1-2 of teaching experience in person and/or online

  • Experience creating student-facing educational content

  • Comfortable with asynchronous and online teaching methods

  • Thorough, focused, and applies a collaborative approach to work

  • Willingness and ability to learn new technologies and platforms

  • Strong time management and organization skills

  • Superior collaboration and communications skills!

Nice to Have

  • Bachelor's degree

  • Familiarity with metadata tagging and accessibility standards

  • Experience participating in the development of educational videos

  • Knowledge of learning design and instructional design methodologies

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

The salaried compensation range for this part-time position is $43,531.00 - $69,589.00

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Program & Curriculum Specialist, Certified Life Coach (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Wichita, KS
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Sr Program & Curriculum Specialist, Certified Professional Life Coach , will help to craft the design and direction of ed2go Programs. Working in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will help the team deliver innovative, high-quality products and provide timely support to internal and external partners.

This is a part-time, salaried position with an anticipated schedule of 25-30 hours per week.

What you'll do here:

Course Maintenance and Development

  • Act as the liaison between instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.

  • Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.

  • Work as the subject matter authority on new course developments and course spin-offs.

Product Operations Support

  • Support the product launch process, support new instructors, answer expert-level questions, and host webinars.

Roadmap Planning

  • Work to make sure that our courses are best in class and well-informed via short-, mid-, and long-term planning.

  • Perform competitor course reviews and collaborate with product team to understand and predict trends and participate in product strategy.

  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Conversion Optimization and Business Development

  • Attend internal sales training to help our employees understand the course, the associated careers, and the value proposition.

  • Host webinars for prospective students to help them determine if enrolling is the right decision for them and write blogs or other copy regularly to build authority and SEO.

  • Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Participate in B2B customer-facing presentations to help drive adoption of the programs, build confidence, follow regulations, etc.

  • Serve as a connected resource in the industry to support B2B contacts for course evaluations and endorsements, advisor selection/support, and other community outreach.

  • Support the identification of potential externship providers.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Support course instruction by reviewing discussion board posts, answering questions via student email or by phone when needed, grading student assignments, and giving feedback.

  • Review survey feedback, ratings, discussion area posts and communicate results and feedback to the instructors.

  • Maintain the success and appropriateness of the course by following up on support issues involving instructors.

  • Be accountable for understanding and communicating program details including all post-completion steps such as preparation tools for certification exams and job placement or externships.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

Required

  • Associate degree

  • At least one of the following certifications: ICF ACC; PCC; MCC; NBHWC (must provide copy of certificate upon request)

  • Familiarity with ICF regulations, certifications and continuing education opportunities

  • 3+ years' experience in Life coach role / industry

  • 1-2 of teaching experience in person and/or online

  • Experience creating student-facing educational content

  • Comfortable with asynchronous and online teaching methods

  • Thorough, focused, and applies a collaborative approach to work

  • Willingness and ability to learn new technologies and platforms

  • Strong time management and organization skills

  • Superior collaboration and communications skills!

Nice to Have

  • Bachelor's degree

  • Familiarity with metadata tagging and accessibility standards

  • Experience participating in the development of educational videos

  • Knowledge of learning design and instructional design methodologies

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

The salaried compensation range for this part-time position is $43,531.00 - $69,589.00

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Program and Curriculum Specialist, Certified Paralegal (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Atlanta, GA
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Sr Program and Curriculum Specialist , Certified Paralegal will support the design and direction of ed2go Programs. Collaborating in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will contribute to the delivery of innovative, high-quality educational products and ensure timely support to internal and external partners.

This is a part-time salaried position. Anticipated schedule of 25 hours per week

What you'll do here:

Course Support and Development

  • Act as the liaison between Instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.

  • Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.

  • Work as the knowledge expert on new course developments and course spin-offs.

Product Operations Support

  • Helps facilitate the product launch process, assist new instructors, respond to queries, and support in hosting webinars.

Roadmap Planning

  • Support planning processes to ensure courses meet high-quality standards.

  • Assist in conducting competitor course reviews and collaborate with the product team to understand and predict trends and participate in refining product strategies.

  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Engagement and Outreach

  • Attend internal sales training sessions to enhance employee understanding of course content and associated careers.

  • Participate in hosting webinars for prospective students to help them determine if enrolling is the right decision for them.

  • Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Help with B2B customer-facing presentations and engagements to foster program adoption and alignment with industry regulations.

  • Support B2B contacts for course evaluations, endorsements, advisor selection, and community outreach efforts.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Assist in course instruction oversight by moderating discussion boards, responding to student inquiries, and providing feedback on assignments.

  • Help maintain course quality and instructor support.

  • Review survey feedback, ratings, and Discussion Area posts and communicate results and feedback to the instructors.

  • Assist in managing and relaying program details, including post-completion steps such as preparation tools for certification exams and job placement.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

  • Associate's degree in Paralegal Studies, or related field

  • Certified Paralegal (CP) or equivalent certification

  • 2-3 years' experience in a comparable professional capacity, or similar professional role

  • 0-1 years of people management experience

  • 1-2 years instructing experience in person and/or online

  • Proficiency in legal research, drafting legal documents, and case management

  • Familiarity with legal terminology and procedures

  • Strong organizational and time management skills

  • Ability to work independently and collaboratively with legal professionals, certifying bodies, or institutions.

  • Commitment to maintaining confidentiality and ethical standards.

  • Some experience creating student-facing educational content

  • Willingness and ability to learn new technologies and platforms

  • Strong teamwork capabilities and communication skills.

Nice to Have

  • Bachelor's degree in Paralegal Studies or related field

  • 1-2 years of people management experience

  • Experience in creating educational content.

  • Familiarity with current educational technologies.

  • Participation in the development of online educational materials.

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

The compensation range for this part-time position is $38,860.00 - $62,000.000

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Program & Curriculum Specialist, Certified Bookkeeper (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Wichita, KS
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Sr Program and Curriculum Specialist, Bookkeeper will support the design and direction of ed2go Programs. Collaborating in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will contribute to the delivery of innovative, high-quality educational products and ensure timely support to internal and external partners.

What you'll do here:

Course Support and Development

  • Act as the liaison between instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.

  • Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.

  • Work as the knowledge expert on new course developments and course spin-offs.

Product Operations Support

  • Helps facilitate the product launch process, assist new instructors, respond to queries, and support in hosting webinars.

Roadmap Planning

  • Support planning processes to ensure courses meet high-quality standards.

  • Assist in conducting competitor course reviews and collaborate with the product team to understand and predict trends and participate in refining product strategies.

  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Engagement and Outreach

  • Attend internal sales training sessions to enhance employee understanding of course content and associated careers.

  • Participate in hosting webinars for prospective students to help them determine if enrolling is the right decision for them.

  • Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Help with B2B customer-facing presentations and engagements to foster program adoption and alignment with industry regulations.

  • Support B2B contacts for course evaluations, endorsements, advisor selection, and community outreach efforts.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Assist in course instruction oversight by moderating discussion boards, responding to student inquiries, and providing feedback on assignments.

  • Help maintain course quality and instructor support.

  • Review survey feedback, ratings, and Discussion Area posts and communicate results and feedback to the instructors.

  • Assist in managing and relaying program details, including post-completion steps such as preparation tools for certification exams and job placement.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

Required

  • Associate's degree in accounting, finance, or related field

  • Certified Bookkeeper (CB) or equivalent certification

  • Proficient in bookkeeping software such as QuickBooks

  • 2-3 years' experience in a comparable professional capacity, or similar professional role

  • 0-1 years' people management experience

  • 1-2 instructing experience in person and/or online

  • Strong analytical and problem-solving skills

  • Excellent attention to detail and accuracy

  • Ability to work independently and as part of a team

  • Commitment to continuous learning and professional development

  • Some experience creating student-facing educational content

  • Thorough, focused, and applies a collaborative approach to work

  • Willingness and ability to learn new technologies and platforms

  • Superior collaboration and communications skills

Preferred

  • Bachelor's degree in accounting, finance or related field

  • 1-2 years' of people management experience

  • Familiarity with current educational technologies and accessibility standards

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Program & Curriculum Specialist, Project Management (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Atlanta, GA
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Sr. Program & Curriculum Specialist, Project Management will support the design and direction of ed2go Programs. Collaborating in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will contribute to the delivery of innovative, high-quality educational products and ensure timely support to internal and external partners.

This is a part-time, salaried position with an anticipated schedule of 25 hours per week.

What you'll do here:

Course Support and Development

  • Assist in liaising between instructors and the Content maintenance team for updates and revisions as needed for each course.

  • Perform formal reviews of course content to maintain relevance and adherence to current requirements, certifications, and industry standards.

  • Work as the knowledge expert on new course developments and course spin-offs.

Product Operations Support

  • Help facilitates the product launch process, assist new instructors, respond to queries, and support in hosting webinars.

Roadmap Planning

  • Support planning processes to ensure courses meet high-quality standards.

  • Assist in conducting competitor course reviews and collaborate with the product team to understand and predict trends and participate in refining product strategies.

  • Work closely with product managers to complete product strategy documents, identifying advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Engagement and Outreach

  • Attend internal sales training sessions to enhance employee understanding of course content and associated careers.

  • Participate in hosting webinars for prospective students to help them determine if enrolling is the right decision for them.

  • Support Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Help with B2B customer-facing presentations and engagements to foster program adoption and alignment with industry regulations.

  • Support B2B contacts for course evaluations, endorsements, advisor selection, and community outreach efforts.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Assist in course instruction oversight by moderating discussion boards, responding to student inquiries, and providing feedback on assignments.

  • Help maintain course quality and instructor support.

  • Review survey feedback, ratings, discussion area posts and communicate results and feedback to the instructors.

  • Assist in managing and relaying program details, including post-completion steps such as preparation tools for certification exams and job placement.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

Required

  • Associate's Degree in Business Administration, Management, or related field

  • PMI PMP, or CAPM certification

  • 2-3 years experience in a Project Management capacity, or similar professional role

  • 1 year people management experience

  • 1-2 years instructing experience in person and/or online

  • Experience creating student-facing educational content

  • Thorough, focused, and applies a collaborative approach to work

  • Willingness and ability to learn new technologies and platforms

  • Superior collaboration and communications skills!

Preferred

  • Bachelor's degree in Project Management or related field

  • Familiarity with metadata tagging and accessibility standards

  • Experience participating in the development of educational videos

  • Knowledge of learning design and instructional design methodologies

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

The salaried compensation range for this part-time position is $38,867.00 - $62,133.00

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Program & Curriculum Manager, Comp TIA A+, N+ (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Atlanta, GA
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Program & Curriculum Manager, Comp TIA A+, N+ will help to craft the design and direction of ed2go Programs. Working in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will help the team deliver innovative, high-quality products and provide timely support to internal and external partners.

This is a part-time, salaried position with an anticipated schedule of 25 hours per week.

What you'll do here:

Course Maintenance and Development

  • Act as the liaison between instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.

  • Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.

  • Work as the subject matter authority on new course developments and course spin-offs.

Product Operations Support

  • Support the product launch process, support new instructors, answer expert-level questions, and host webinars.

Roadmap Planning

  • Work to ensure that our courses are best in class and well-informed via short-, mid-, and long-term planning.

  • Perform competitor course reviews and collaborate with the product team to understand and predict trends and participate in product strategy.

  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Conversion Optimization and Business Development

  • Attend internal sales training to help our employees understand the course, the associated careers, and the value proposition.

  • Host webinars for prospective students to help them determine if enrolling is the right decision for them, and write blogs or other copy regularly to build authority and SEO.

  • Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Participate in B2B customer-facing presentations to help drive program adoption, build confidence, comply with regulations, etc.

  • Serve as a connected resource in the industry to support B2B contacts for course evaluations and endorsements, advisor selection/support, and other community outreach.

  • Support the identification of potential externship providers.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Support course instruction by reviewing discussion board posts, answering questions via student email or by phone when needed, grading student assignments, and giving feedback.

  • Review survey feedback, ratings, Discussion Area posts and communicate results and feedback to the instructors.

  • Maintain the success and appropriateness of the course by following up on support issues involving instructors.

  • Be accountable for understanding and communicating program details, including all post-completion steps, such as preparation tools for certification exams and job placement or externships.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

Required

  • Bachelor's degree or equivalent experience

  • CompTIA ITF+/TECH+ (soon to be Tech+), A+, N+, certifications

  • 5-7 years experience in an IT role or similar industry capacity

  • 1-2 years of people management experience

  • 2-3 years of teaching experience in person and/or online

  • Experience creating student-facing educational content

  • Thorough, focused, and applies a collaborative approach to work

  • Willingness and ability to learn new technologies and platforms

  • Superior collaboration and communication skills!

Preferred

  • Bachelor's or Master's degree in a relevant field, such as computer science or information technology

  • Familiarity with metadata tagging and accessibility standards

  • Experience participating in the development of educational videos

  • Knowledge of learning design and instructional design methodologies

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

The salaried compensation range for this part-time position is $43,531.00 - $69,589.00

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$77,100.00 - $123,300.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Program & Curriculum Specialist, Project Management (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Sioux Falls, SD
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Sr. Program & Curriculum Specialist, Project Management will support the design and direction of ed2go Programs. Collaborating in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will contribute to the delivery of innovative, high-quality educational products and ensure timely support to internal and external partners.

This is a part-time, salaried position with an anticipated schedule of 25 hours per week.

What you'll do here:

Course Support and Development

  • Assist in liaising between instructors and the Content maintenance team for updates and revisions as needed for each course.

  • Perform formal reviews of course content to maintain relevance and adherence to current requirements, certifications, and industry standards.

  • Work as the knowledge expert on new course developments and course spin-offs.

Product Operations Support

  • Help facilitates the product launch process, assist new instructors, respond to queries, and support in hosting webinars.

Roadmap Planning

  • Support planning processes to ensure courses meet high-quality standards.

  • Assist in conducting competitor course reviews and collaborate with the product team to understand and predict trends and participate in refining product strategies.

  • Work closely with product managers to complete product strategy documents, identifying advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Engagement and Outreach

  • Attend internal sales training sessions to enhance employee understanding of course content and associated careers.

  • Participate in hosting webinars for prospective students to help them determine if enrolling is the right decision for them.

  • Support Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Help with B2B customer-facing presentations and engagements to foster program adoption and alignment with industry regulations.

  • Support B2B contacts for course evaluations, endorsements, advisor selection, and community outreach efforts.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Assist in course instruction oversight by moderating discussion boards, responding to student inquiries, and providing feedback on assignments.

  • Help maintain course quality and instructor support.

  • Review survey feedback, ratings, discussion area posts and communicate results and feedback to the instructors.

  • Assist in managing and relaying program details, including post-completion steps such as preparation tools for certification exams and job placement.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

Required

  • Associate's Degree in Business Administration, Management, or related field

  • PMI PMP, or CAPM certification

  • 2-3 years experience in a Project Management capacity, or similar professional role

  • 1 year people management experience

  • 1-2 years instructing experience in person and/or online

  • Experience creating student-facing educational content

  • Thorough, focused, and applies a collaborative approach to work

  • Willingness and ability to learn new technologies and platforms

  • Superior collaboration and communications skills!

Preferred

  • Bachelor's degree in Project Management or related field

  • Familiarity with metadata tagging and accessibility standards

  • Experience participating in the development of educational videos

  • Knowledge of learning design and instructional design methodologies

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

The salaried compensation range for this part-time position is $38,867.00 - $62,133.00

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Program & Curriculum Specialist, Certified Life Coach (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Detroit, MI
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Sr Program & Curriculum Specialist, Certified Professional Life Coach , will help to craft the design and direction of ed2go Programs. Working in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will help the team deliver innovative, high-quality products and provide timely support to internal and external partners.

This is a part-time, salaried position with an anticipated schedule of 25-30 hours per week.

What you'll do here:

Course Maintenance and Development

  • Act as the liaison between instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.

  • Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.

  • Work as the subject matter authority on new course developments and course spin-offs.

Product Operations Support

  • Support the product launch process, support new instructors, answer expert-level questions, and host webinars.

Roadmap Planning

  • Work to make sure that our courses are best in class and well-informed via short-, mid-, and long-term planning.

  • Perform competitor course reviews and collaborate with product team to understand and predict trends and participate in product strategy.

  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Conversion Optimization and Business Development

  • Attend internal sales training to help our employees understand the course, the associated careers, and the value proposition.

  • Host webinars for prospective students to help them determine if enrolling is the right decision for them and write blogs or other copy regularly to build authority and SEO.

  • Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Participate in B2B customer-facing presentations to help drive adoption of the programs, build confidence, follow regulations, etc.

  • Serve as a connected resource in the industry to support B2B contacts for course evaluations and endorsements, advisor selection/support, and other community outreach.

  • Support the identification of potential externship providers.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Support course instruction by reviewing discussion board posts, answering questions via student email or by phone when needed, grading student assignments, and giving feedback.

  • Review survey feedback, ratings, discussion area posts and communicate results and feedback to the instructors.

  • Maintain the success and appropriateness of the course by following up on support issues involving instructors.

  • Be accountable for understanding and communicating program details including all post-completion steps such as preparation tools for certification exams and job placement or externships.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

Required

  • Associate degree

  • At least one of the following certifications: ICF ACC; PCC; MCC; NBHWC (must provide copy of certificate upon request)

  • Familiarity with ICF regulations, certifications and continuing education opportunities

  • 3+ years' experience in Life coach role / industry

  • 1-2 of teaching experience in person and/or online

  • Experience creating student-facing educational content

  • Comfortable with asynchronous and online teaching methods

  • Thorough, focused, and applies a collaborative approach to work

  • Willingness and ability to learn new technologies and platforms

  • Strong time management and organization skills

  • Superior collaboration and communications skills!

Nice to Have

  • Bachelor's degree

  • Familiarity with metadata tagging and accessibility standards

  • Experience participating in the development of educational videos

  • Knowledge of learning design and instructional design methodologies

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

The salaried compensation range for this part-time position is $43,531.00 - $69,589.00

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



Job Detail

Sr Program & Curriculum Specialist, Certified Bookkeeper (Remote) - Cengage Group
Posted: Sep 12, 2024 04:18
Sioux Falls, SD
Login to Apply
Read More

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Sr Program and Curriculum Specialist, Bookkeeper will support the design and direction of ed2go Programs. Collaborating in partnership with product managers, instructional designers, content managers, and other colleagues, the successful candidate will contribute to the delivery of innovative, high-quality educational products and ensure timely support to internal and external partners.

What you'll do here:

Course Support and Development

  • Act as the liaison between instructors and the Content maintenance team on everything from minor updates to larger comprehensive updates as appropriate for each course.

  • Perform formal reviews of course content for relevance over time and ensure our courses represent current requirements, certifications, and industry standards.

  • Work as the knowledge expert on new course developments and course spin-offs.

Product Operations Support

  • Helps facilitate the product launch process, assist new instructors, respond to queries, and support in hosting webinars.

Roadmap Planning

  • Support planning processes to ensure courses meet high-quality standards.

  • Assist in conducting competitor course reviews and collaborate with the product team to understand and predict trends and participate in refining product strategies.

  • Work closely with product managers to complete product strategy documents, identify advisory board members, and preplan for examination changes, textbooks, and changes in other course assets.

Engagement and Outreach

  • Attend internal sales training sessions to enhance employee understanding of course content and associated careers.

  • Participate in hosting webinars for prospective students to help them determine if enrolling is the right decision for them.

  • Support the Cengage Work cross-functional teams in efforts to maintain exam pass and course completion rates and obtain feedback from employers.

  • Help with B2B customer-facing presentations and engagements to foster program adoption and alignment with industry regulations.

  • Support B2B contacts for course evaluations, endorsements, advisor selection, and community outreach efforts.

Instructional Support

  • Understand instructor responsibilities and facilitate sessions for assigned students.

  • Assist in course instruction oversight by moderating discussion boards, responding to student inquiries, and providing feedback on assignments.

  • Help maintain course quality and instructor support.

  • Review survey feedback, ratings, and Discussion Area posts and communicate results and feedback to the instructors.

  • Assist in managing and relaying program details, including post-completion steps such as preparation tools for certification exams and job placement.

Team Member

  • Participate in department activities (team meetings, projects, social activities), attend "run-the-business" meetings, and embody the Cengage Ethos and Credo.

Skills you will need here:

Required

  • Associate's degree in accounting, finance, or related field

  • Certified Bookkeeper (CB) or equivalent certification

  • Proficient in bookkeeping software such as QuickBooks

  • 2-3 years' experience in a comparable professional capacity, or similar professional role

  • 0-1 years' people management experience

  • 1-2 instructing experience in person and/or online

  • Strong analytical and problem-solving skills

  • Excellent attention to detail and accuracy

  • Ability to work independently and as part of a team

  • Commitment to continuous learning and professional development

  • Some experience creating student-facing educational content

  • Thorough, focused, and applies a collaborative approach to work

  • Willingness and ability to learn new technologies and platforms

  • Superior collaboration and communications skills

Preferred

  • Bachelor's degree in accounting, finance or related field

  • 1-2 years' of people management experience

  • Familiarity with current educational technologies and accessibility standards

Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$58,300.00 - $93,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.



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