Company Detail

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions. The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met. The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements. This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position. Essential Duties & Responsibilities: 1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment. + Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads. + Provide direction to IT outsourced partners + Work with the team member to further define and enhance the technical infrastructure + Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage + Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments + Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance 2. Virtualization Infrastructure planning and deployment + Assists the tower lead to gather requirements for new infrastructure + Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements + Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning 3. Virtual Desktop Environment Management + Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met + Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation + Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently Knowledge/Skills/Experience: Basic (Required) + Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare + Working understanding of Intel-based computer systems + Understanding of computer networking + Strong communication and people skills, both written and verbal Preferred + Experience working with IT outsourcing partners + Experience with a variety of hypervisors + Experience working with Virtualized Desktop Infrastructure and management products + Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI). + Experience with Windows and Linux OS's + Understanding of the public cloud space, including AWS and Azure + Experience in any role that is part of an agile development environment or team Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions.

The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met.

The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements.

This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position.

Essential Duties & Responsibilities:

1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment.

• Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads.

• Provide direction to IT outsourced partners

• Work with the team member to further define and enhance the technical infrastructure

• Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage

• Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments

• Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance

1. Virtualization Infrastructure planning and deployment

• Assists the tower lead to gather requirements for new infrastructure

• Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements

• Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning

1. Virtual Desktop Environment Management

• Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met

• Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation

• Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently

Knowledge/Skills/Experience:

Basic (Required)

• Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare

• Working understanding of Intel-based computer systems

• Understanding of computer networking

• Strong communication and people skills, both written and verbal

Preferred

• Experience working with IT outsourcing partners

• Experience with a variety of hypervisors

• Experience working with Virtualized Desktop Infrastructure and management products

• Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI).

• Experience with Windows and Linux OS's

• Understanding of the public cloud space, including AWS and Azure

• Experience in any role that is part of an agile development environment or team

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

* This is a remote role for candidates in the Georgia and northern Florida geographies. Living within the geography is required for this role *

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What You'll Do Here:

Develop, manage, and retain top sales talent

• Recruit and hire -best in class-, field-based Account Executives and Customer Success Managers to fill open positions

• Provide initial and ongoing training to ensure every AE's and CSM's success

• Provide accurate and meaningful performance feedback to all direct reports

• Identify performance issues and work to address them with a high degree of urgency

• Mange each Account Executive's professional development and sales success through field-based coaching, formal and informal mentoring, and / or additional training as needed

• Coordinating with Sales Program Directors to ensure effective deployment and development of CSM's

• Ensure the retention of top-quality talent through career development / coaching

• Develop and coach AE's and CSM's on consultative selling skills

• Provide feedback as appropriate on assigned Engagement Managers to their respective managers

Create and execute district- and territory-level sales plans

• Develop and carry out a strategic District sales plan that drives the Region's sales success and digital growth

• Appropriately deploy Customer Success Manager to provide pre-sales support for digital product sales, with a focus on driving large digital adoptions

• Analyze District sales reports, Account Executives' pipelines, and competitive activity to forecast and drive territory growth

• Develop appropriate strategies to take advantage of opportunities and minimize impact of competitive threats

• Ensure Account Executives develop and implement effective territory plans through the strategic use of territory planning tools (e.g. the sales force automation / CRM systems)

Ensure effective collaboration and communication with internal stakeholders outside the Sales organization

• Ensure communication and collaboration within Higher Ed Sales

• Work with internal teams (Marketing, HR, Finance, Digital Implementation, Institutional Sales, etc) as needed to achieve District and Company sales objectives

• Communicate regularly with internal constituents and partners to ensure complete information flow concerning opportunities, threats, etc.

• Gather market and competitive intelligence in the assigned District and share with appropriate internal personnel

• Assign Customer Success Managers to support digital product training for field sales team through virtual and in-person trainings

Provide leadership and direction to District sales team

• Communicate Company and Sales vision to team ensuring understanding and commitment

• Communicate District and individual sales goals

• Drive to exceed assigned sales target for the District by working with Account Executives to help them exceed their individuals' sales and product mix objectives

• Provide enterprise-wide account leadership within assigned District (e.g. bookstores, multi-department sales and strategies that affect an entire account)

Administer District budget and ensure reporting requirements are met

• Manage District expense budgets including sampling and overall cost center, monitor expenditures by team members and work with them to ensure budgetary compliance

• Complete all required reports in a timely manner

Skills You Will Need Here:

• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Adobe Acrobat, and social media web platforms

• Superior organization skills and strong attention to detail and diligent follow up is essential.

• Demonstrated ability to anticipate needs and situations before they are fully developed.

• Superior time management skills and proven ability to handle multiple tasks and competing and shifting priorities are essential

• High energy and good communication (people want to be around you)

• Ability to work in a collaborative environment

• Very strong interpersonal skills and the ability to establish relationships with partners, including staff, customers and other members of the executive team

• Experienced verbal and written communication skills

• Demonstrated proactive approaches to problem-solving with strong decision-making capability

• Emotional maturity

• Highly resourceful team-player, with the ability to also be very effective independently

• Proven ability to handle confidential information with discretion

• Ability to meet deadlines in a fast-paced environment

• Forward looking thinker who actively seeks opportunities and proposes solutions

• Avid learner who seeks feedback and consistently expands skills

Basic (Required):

• BA or BS degree

• Minimum 4-5 years of progressive experience in Sales, Marketing, or Management

• Driven to succeed

• Proven track record in sales, sales management and leadership

• Strong business acumen and excellent team-building skills

• Excellent leadership and people skills, problem-solving skills, organizational skills

• Desire for continuous learning and improvement

• Proficiency in PC and Microsoft Office applications

• Demonstrated ability and quantifiable success in leading corporate initiatives

• Located within the assigned sales district

• Ability to travel 40-50% overnight; must be able to travel by both auto and air

Preferred:

• Managerial experience

• Experience mentoring and developing others

• Sales experience in academic publishing, services, or other higher education sales

• Experience working with digital sales products/applications

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group