Company Detail

Job Description

* This is a remote role for candidates in the Georgia and northern Florida geographies. Living within the geography is required for this role *

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What You'll Do Here:

Develop, manage, and retain top sales talent

• Recruit and hire -best in class-, field-based Account Executives and Customer Success Managers to fill open positions

• Provide initial and ongoing training to ensure every AE's and CSM's success

• Provide accurate and meaningful performance feedback to all direct reports

• Identify performance issues and work to address them with a high degree of urgency

• Mange each Account Executive's professional development and sales success through field-based coaching, formal and informal mentoring, and / or additional training as needed

• Coordinating with Sales Program Directors to ensure effective deployment and development of CSM's

• Ensure the retention of top-quality talent through career development / coaching

• Develop and coach AE's and CSM's on consultative selling skills

• Provide feedback as appropriate on assigned Engagement Managers to their respective managers

Create and execute district- and territory-level sales plans

• Develop and carry out a strategic District sales plan that drives the Region's sales success and digital growth

• Appropriately deploy Customer Success Manager to provide pre-sales support for digital product sales, with a focus on driving large digital adoptions

• Analyze District sales reports, Account Executives' pipelines, and competitive activity to forecast and drive territory growth

• Develop appropriate strategies to take advantage of opportunities and minimize impact of competitive threats

• Ensure Account Executives develop and implement effective territory plans through the strategic use of territory planning tools (e.g. the sales force automation / CRM systems)

Ensure effective collaboration and communication with internal stakeholders outside the Sales organization

• Ensure communication and collaboration within Higher Ed Sales

• Work with internal teams (Marketing, HR, Finance, Digital Implementation, Institutional Sales, etc) as needed to achieve District and Company sales objectives

• Communicate regularly with internal constituents and partners to ensure complete information flow concerning opportunities, threats, etc.

• Gather market and competitive intelligence in the assigned District and share with appropriate internal personnel

• Assign Customer Success Managers to support digital product training for field sales team through virtual and in-person trainings

Provide leadership and direction to District sales team

• Communicate Company and Sales vision to team ensuring understanding and commitment

• Communicate District and individual sales goals

• Drive to exceed assigned sales target for the District by working with Account Executives to help them exceed their individuals' sales and product mix objectives

• Provide enterprise-wide account leadership within assigned District (e.g. bookstores, multi-department sales and strategies that affect an entire account)

Administer District budget and ensure reporting requirements are met

• Manage District expense budgets including sampling and overall cost center, monitor expenditures by team members and work with them to ensure budgetary compliance

• Complete all required reports in a timely manner

Skills You Will Need Here:

• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Adobe Acrobat, and social media web platforms

• Superior organization skills and strong attention to detail and diligent follow up is essential.

• Demonstrated ability to anticipate needs and situations before they are fully developed.

• Superior time management skills and proven ability to handle multiple tasks and competing and shifting priorities are essential

• High energy and good communication (people want to be around you)

• Ability to work in a collaborative environment

• Very strong interpersonal skills and the ability to establish relationships with partners, including staff, customers and other members of the executive team

• Experienced verbal and written communication skills

• Demonstrated proactive approaches to problem-solving with strong decision-making capability

• Emotional maturity

• Highly resourceful team-player, with the ability to also be very effective independently

• Proven ability to handle confidential information with discretion

• Ability to meet deadlines in a fast-paced environment

• Forward looking thinker who actively seeks opportunities and proposes solutions

• Avid learner who seeks feedback and consistently expands skills

Basic (Required):

• BA or BS degree

• Minimum 4-5 years of progressive experience in Sales, Marketing, or Management

• Driven to succeed

• Proven track record in sales, sales management and leadership

• Strong business acumen and excellent team-building skills

• Excellent leadership and people skills, problem-solving skills, organizational skills

• Desire for continuous learning and improvement

• Proficiency in PC and Microsoft Office applications

• Demonstrated ability and quantifiable success in leading corporate initiatives

• Located within the assigned sales district

• Ability to travel 40-50% overnight; must be able to travel by both auto and air

Preferred:

• Managerial experience

• Experience mentoring and developing others

• Sales experience in academic publishing, services, or other higher education sales

• Experience working with digital sales products/applications

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Reporting to Cengage Group's Assistant General Counsel, Employment & Litigation, the primary objective for this position is to provide counsel and legal support to HR and management with respect to employment matters.

Core Duties/Responsibilities:

• Provide advice and counsel to HR on all aspects of day-to-day employment-related matters, including hiring and termination, harassment, discrimination and retaliation, wage and hour issues, conflicts of interest, employee investigations and performance management.

• Analyze reductions in force and reorganizations with sensitivity to minimizing legal risks and identifying potential liabilities.

• Advise on compensation issues such as FLSA classification, pay equity and bonus plans.

• Provide legal support in the areas of leaves of absence and ADA accommodations.

• Draft, review and implement employment-related policies and procedures with focus on compliance with federal, state and local laws.

• Create and maintain employment-related contract templates; negotiate and advise on employment-related contracts.

• Review and advise on independent contractor classification issues.

• Keep updated on legislative changes and advise on necessary policy or process changes.

• Respond to lawyer's letters and negotiate severance agreements.

• Assist in company acquisition/divestiture efforts as needed in areas of subject matter expertise.

• Conduct HR training on various employment legal issues.

• Supervise, manage and evaluate outside counsel on employment-related matters.

Skills/Knowledge/Experience:

• Juris Doctorate

• 3-5 years of experience as an employment lawyer

• Excellent written/verbal communication skills

• Ability to positively influence behavior of multiple stakeholders, as well as to successfully balance the interests of the customer with maintaining a good legal and fiscal position for the company

• Ability to think strategically and creatively, to identify and resolve legal issues, possess knowledge of the business

• Ability to work well as a team member and build rapport and trust with both internal and external stakeholders

• Ability to work independently in a fast-paced environment

• Must possess highly developed organizational skills and be articulate, detail oriented and hard working

• Ability/willingness to travel throughout the US as needed.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Associate Virtualization Engineer assists the Virtualization Solutions Lead in the execution of the strategic direction for the tower within the GTS organization. This role will take direction from the Virtualization Lead and Infrastructure Architect and work with our technology partners to deploy, monitor, maintain, and optimize virtualized environments. This role works closely with other GTS towers to ensure functionality, scalability and reliability of deployed solutions.

The Associate Virtualization Engineer is responsible for documenting and assisting in building complex virtualization solutions including server, storage, and network. The position will also capture requirements and assist in the testing of system solutions in a simulated production environment, debugging, and monitoring systems for function and efficiency. The applicant will learn various facets of virtualization, networking, server, and storage management, and will execute the directives of the Virtualization Lead and provide guidance to outsourced business partners to ensure strategic goals are met.

The Associate Virtualization Engineer will supervise the virtualized desktop environments and assist in capacity planning. Responsibilities include helping to transform the tower into a service-based group that adapts to the evolving needs of agile teams and projects. This role ensures timely delivery of infrastructure and collaborates with other towers to ensure compliance with service level agreements.

This position utilizes proven interpersonal skills, a collaborative nature, and awareness of self and others to increase success in the position.

Essential Duties & Responsibilities:

1. Virtualization Technical Team Member - This team performs the design, technical implementation, administration, and support of the virtual environment.

• Ensure the team is following guidelines set forth by the Virtualization Lead and other Cengage leads.

• Provide direction to IT outsourced partners

• Work with the team member to further define and enhance the technical infrastructure

• Ensure that the virtualization team is meeting the tactical and strategic SLAs defined in support of Cengage

• Assist the team in troubleshooting issues, installing new hardware, and setting up new virtual environments

• Collect and report on metrics that reflect the performance of GTS systems and infrastructure and support our SLAs and goals for availability and performance

1. Virtualization Infrastructure planning and deployment

• Assists the tower lead to gather requirements for new infrastructure

• Gathers requirements from the business and assists Cengage's outsourcing partners in implementing these requirements

• Work to understand Cengage's business cycles and capacity needs and assist the lead in future planning

1. Virtual Desktop Environment Management

• Work closely with desktop support to ensure infrastructure requirements for the virtual desktop environment are being met

• Works with the Virtualization Lead to evaluate new technologies around VDI and plan for implementation

• Works with the Virtualization Solutions Lead to ensure we have the proper capacity and the VDI environment is running efficiently

Knowledge/Skills/Experience:

Basic (Required)

• Have a basic understanding of VMWare ESXi and other virtualization technologies (version 5.5 or above) including the basic principles of automation and deployment of systems in VMWare

• Working understanding of Intel-based computer systems

• Understanding of computer networking

• Strong communication and people skills, both written and verbal

Preferred

• Experience working with IT outsourcing partners

• Experience with a variety of hypervisors

• Experience working with Virtualized Desktop Infrastructure and management products

• Understanding of principles of Infrastructure as a Service (IaaS) and Software-Defined Infrastructure (SDI).

• Experience with Windows and Linux OS's

• Understanding of the public cloud space, including AWS and Azure

• Experience in any role that is part of an agile development environment or team

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

Infosec, part of Cengage Group, believes knowledge is power when fighting cybercrime. Our Infosec Skills (https://www.infosecinstitute.com/skills/) and Infosec Live Boot Camps (https://www.infosecinstitute.com/skills/boot-camps/) products help IT and security professionals advance their careers with skills development and certifications. Our Infosec IQ (https://www.infosecinstitute.com/iq/) product empowers all employees with security awareness and privacy training to stay cyber safe at work and home. It's our mission to equip all organizations and individuals with the know-how and confidence to outsmart cybercrime as leaders in cyber security education. Join the organization on best workplace lists in both Madison and Chicago!

Your role

We are seeking Senior Software Engineers driven to understand and address problems. You'll work on a team with other full stack engineers to build innovative features spanning our industry leading education products. Your work will impact customers directly, where your commitment to quality design and development will shine.

You will use your strong background in building successful commercial products to craft great customer experiences.

What You'll Do

• Work with a range of systems, agile processes, and technologies to solve customer problems

• Design, develop, and maintain APIs, services, and systems across Infosec's engineering teams. You'll use modern web technologies including PHP, Node.js, Javascript, Typescript, React, Python, MySQL, Docker, and a wide array of automated testing tools, across frontend and backend systems

• Integrate with cloud platform technologies such as AWS Fargate on ECS, EC2, S3, Route53, and more

• Deploy using GitHub Actions, AWS CloudFormation, and other CI/CD tools

• Work with engineers across the company to build new features that scale

We are looking for people who

• Hold opinions about the best ways to work, including development best practices, testing, DevOps, CI/CD, and ways to achieve scalability

• Are experienced at designing, architecting, and implementing features. This includes having an understanding of advanced software design patterns and when to apply them

• Have written code that has been released to production environments that upholds integrity in quality, security, and design. Your code has impacted users!

• Want to use and grow their knowledge & expertise on our systems and services. We care more about your general engineering skills and experiences than knowledge of a particular technology

• Mentor teammates

• Have taken down a production system or two, brought them back up, installed guardrails to prevent future mistakes... and learned something new each time!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do:

Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for!

• As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans

• Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues

• Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business

• Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals

• Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth

• Guide leaders to identify functional competencies and performance dimensions for specific roles

• Coach and build capability of managers to be effective people leaders

• Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs.

• Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values

• Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs

• Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc.

• Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions

• Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions

• Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems.

• Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function.

Skills You Will Need Here:

• Bachelor's degree strongly preferred

• Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team

• Experience in developing and implementing talent strategies for high performance organizations

• Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes.

• Experience in supporting and driving Diversity, Equity, and Inclusion programming

• Comfortable operating in a dynamic and complex environment

• Ability to use data to develop insights and recommendations

• Strong coaching, conflict resolution and ability to have difficult conversations

• Ability to lead-by-example and promote a positive, team-based environment.

• Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments.

• Proficiency with Outlook, Word, Excel and PowerPoint.

• Some travel required, particularly for team meetings and other business unit events

Preferred

• Professional certification such as SHRM/HRCI/etc

• Experience with Workday a plus.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do here:

• To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers.

• From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities]

Skills you will need here:

• Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements.

• Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience.

• Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers.

• Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention.

• Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support

• Maintain our internal virtual sales playbooks with the latest information and resources.

• Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team.

• Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget.

• Gather customer feedback and market insights via targeted surveys, analyze and use data.

• Travel for team meetings, industry events and customer meetings as needed (up to 10%).

• . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications]

Required Skills/Knowledge/Experience:

• Bachelor's degree in Marketing, Business, Sales, Communications or related field

• 2 years of work experience in a professional office environment

• Outstanding written and verbal communication skills

• Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do: Reporting to the VP, Talent Strategy Partner, the Director, Talent Strategy Partner is a strategic leader who drives the talent agenda within a business unit or function. You will be a thought partner with senior business leaders to develop and help drive their talent strategy that will enable the team to deliver against its business strategy and objectives. You will work with our Centers of Excellence, HR Services, Talent and Total Rewards to implement this strategy, applying a strategic and customer focused approach. You will be a core member of our high-performing and highly collaborative HR team, ensuring alignment with all HR goals and Cengage's credo and ethos. If you are strategic, practical, and results-oriented and possess a continuous improvement mindset, you are the person we are looking for! + As a member of the leadership team for a business or function, form effective partnerships with senior leaders to understand the business strategy and translate that strategy into strategic and operational Talent plans + Serve as a trusted advisor and coach to senior leaders (VP+) on highly critical and often complex talent and people related issues + Accountable for driving toward excellence in Talent Management across the Employee lifecycle. Bring the voice of the customer back to the broader HR team to ensure program design captures the needs of the business + Partner with Talent Acquisition to recruit and onboard senior leaders; develop and implement targeted TA strategies to achieve business goals + Lead the performance management and talent review process and partner with leaders to ensure appropriate development plans are in place to support employee growth + Guide leaders to identify functional competencies and performance dimensions for specific roles + Coach and build capability of managers to be effective people leaders + Partner with VP, Talent Strategy Partner and senior leadership teams to develop a workforce planning strategy that helps develop accurate forecasts for near and long-term hiring and skill development needs. + Plan and implement change management plans to ensure adoption of new processes and protection of Cengage's culture and values + Partner with the Inclusion & Diversity lead to support development and execution of inclusion programs + Lead projects that are prioritized and critical to the success of the of talent agenda - examples include, but not limited to - compensation reviews, proactive retention, etc. + Leverage data and business mindset to pull out insights and proactively anticipate implications for talent strategy; present recommendations to senior leaders to influence actions + Be a catalyst for organizational change; assist with organizational design efforts as needed, including Mergers & Acquisitions + Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service. Share best practices and seek input on solutions to tough problems. + Effectively communicate progress and key findings and results from projects and discussions with key stakeholders including HR team members, employees, and leaders within the business and the function. Skills You Will Need Here: + Bachelor's degree strongly preferred + Minimum 10 years of experience as an HR or Talent professional with a minimum of 5 years supporting an organization's leadership team + Experience in developing and implementing talent strategies for high performance organizations + Superior collaboration and communication skills with executive presence. Strong presentation skills and comfort level with addressing groups of all types and sizes. + Experience in supporting and driving Diversity, Equity, and Inclusion programming + Comfortable operating in a dynamic and complex environment + Ability to use data to develop insights and recommendations + Strong coaching, conflict resolution and ability to have difficult conversations + Ability to lead-by-example and promote a positive, team-based environment. + Comfort with ambiguity and constant change, able to methodically work through complex problems, set priorities and complete commitments. + Proficiency with Outlook, Word, Excel and PowerPoint. + Some travel required, particularly for team meetings and other business unit events Preferred + Professional certification such as SHRM/HRCI/etc + Experience with Workday a plus. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. #LI-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. What you'll do here: + To be a go-to, you need a get-up-and-go personality! Nothing better defines our Marketing Coordinators at Cengage. As a Senior Marketing Coordinator for our Faculty Experience team, you'll be that go-to person to support marketing strategies across the customer journey for the Marketing Directors and Marketing Managers. + From helping develop marketing plans and campaigns to seeing them through to completion, you'll don a handful of hats. Your understanding of sales and marketing systems will serve you well as you collaborate with customers, strategic partners and sales teams. If organization, prioritization, resourcefulness and communication are your forte, bring your A game this way!enter responsibilities] Skills you will need here: + Act as a community administrator and liaison for our All Access VIP faculty program by curating and sourcing content, handling the content calendar, designing and building activities, engaging with customers, answering member questions, fulfilling reward requests, monitoring budget and working with the marketing operations team on platform issues and enhancements. + Oversee management of in-platform message by prioritizing inputs from marketing managers to ensure the best timing and customer experience. + Coordinate plans to develop and implement marketing and sales strategies to hit key business objectives by facilitating meetings, sharing ideas, writing copy, advising design, tracking and analyzing results and collaborating with cross-functional departments, vendors and customers. + Lead all aspects of customer-facing resources and collateral to support customer onboarding, satisfaction and retention. + Assist sales teams to drive business by crafting promotional resources, building/facilitating presentations and providing training and product support + Maintain our internal virtual sales playbooks with the latest information and resources. + Support faculty training programs through organization and setup of live and virtual product training, creation and maintenance of training materials on website, and promotion to sales team. + Orchestrate project and invoice tracking to ensure projects stay on schedule and on budget. + Gather customer feedback and market insights via targeted surveys, analyze and use data. + Travel for team meetings, industry events and customer meetings as needed (up to 10%). + . Provide support for company-wide Engagement Summit through sales report generation, sales tool creation and presenter and facilitator responsibilities.r qualifications] Required Skills/Knowledge/Experience: + Bachelor's degree in Marketing, Business, Sales, Communications or related field + 2 years of work experience in a professional office environment + Outstanding written and verbal communication skills + Strong organizational, time-management, project-management and creative skills-with an ability to prioritize workload and handle multiple projects simultaneously Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.#li-remote

Job Detail

• Company:
  Cengage Group

Job Description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do here:

Credit/Collections

• Contact customers in your assigned territory for payment and chargeback information.

• Monitor accounts to ensure collectability.

• Confirm that department and the appropriate company policies and procedures are being followed.

• Work closely with other departments to resolve customer issues that result in non-payment.

Reporting

• Provide manager with vital information regarding accounts.

• Provide customers with updated account spreadsheets as needed.

• Provide written correspondence to delinquent accounts in effort to collect.

• Provide documentation to accounts via fax or email as needed.

What you'll need here:

PC literacy required-proficient in Microsoft Office products including Excel

• Excellent communication skills, both written and oral.

• Show ability to make sound credit decisions.

• Be able to handle workload with minimal supervision.

• Strong organizational skills are essential in servicing the accounts in order to insure their good will and promotion of future orders.

Preferred

• Proficient in JD Edwards Accounts Receivable, Enterprise 1 (E1) and/or GET PAID Experience.

• Experience with SAP is a plus.

• Associate Degree or equivalent work experience.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a Colorado state resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Job Detail

• Company:
  Cengage Group