Company Detail

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Primary Objective:

Operates various powered industrial trucks to load and unload finished product to and from truck drivers.

Shift:

• 3rd: M-F, 7:00pm-3:30am

Equipment Knowledge:

Sit-Down Forklift

Stand-Up/Reach Forklift

Order Picker/Cherry Picker Forklift

Responsibilities:

• Picking

Operate powered industrial truck(s) to assemble customer orders from stock and place orders on pallets.

Keys order into Warehouse Management System (WMS)

Verifies stock availability and audits orders for accuracy

Conveys picked orders to packing station or shipping areas

• Receiving

Operates various powered industrial trucks to receive product into warehouse and prepare for stocking

Opens crates and inspects product

Applies labels to product according to establishing procedures

Verifies shading of product and places into accurate warehouse location

• Putaway

Utilizes powered industrial equipment to move product into pre-designated areas within warehouse once received

Keys location of product into inventory control system and places product onto shelves

Ensures product is placed into accurate location

• SPC Check/Pack Checking

Wraps and packs products by hand into boxes for shipping

Labels boxes with packing slip

Loads boxes into conveyor belt

Verifies orders for accuracy

General

Monitors equipment or processes and reports problems to supervisor

Follows standard operating and safety procedures

Keeps area safe, clean, and organized

Performs other related duties as required

Qualifications

High School Diploma or equivalent

1 or more years previous distribution/warehouse experience. Must have a minimum of six months to 1 year of sit-down forklift. Reach truck, and OP experience.

Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Ability to understand and speak English.

Ability to work in a safe conscientious manner.

Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58639

Business Unit : Dal-Tile

Department : Distribution and Logistics (DISTLOG)

Job Type :

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Find your more with Mohawk!

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our people.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Come find your -more- with Mohawk!

What we're looking for:

• Consults with functional groups within the HR & IS organizations to communicate and clearly define business needs, contribute to the long- range system plans and ensure product and services are aligned with business needs. Solicits customer requirements through interviews, workshops, and/or existing systems documentation or procedures; evaluates requirements for enterprise business application integration, service activation, and delivering new or modified software system enhancements and/or integration solutions.

• Conducts and analyzes business and information technology processes and prepares essential groundwork. Keeps project managers, relationship managers, consultants and other stakeholders informed of project status and scope changes, potential risk and other issues of importance. Participates on low to mid-level projects. Project scope includes low dollar and low risk.

What you'll do:

• Participates in technical and functional efforts associated with the implementation and maintenance of customized functional solutions that meet corporate-wide needs; Consults with business unit project sponsors to plan and perform the analysis of complex company activities and/or functions and guides the subsequent design and implementation or improvement of existing systems.

• Studies and tests the interactions between systems to take advantage of new or more effective ways of providing needed information. Solicits client/customer requirements through interviews, workshops, and/or other existing system documentation or procedures to develop and conduct systems requirements, definition, testing, training, implementation and support; works with IS technical colleagues to conduct and analyze preliminary business and information technology processes and to prepare groundwork to meet customer technology needs.

• Documents the results of analysis activities using appropriate templates or analysis tools; creates modifies, and maintains procedures, process flow charts and reports using various report writing and presentation tools. Develop, documents and maintains best practices, project standards, procedures, application, quality objectives and -lessons learned-, including metrics for assessing progress; ensures that applications systems are developed in a way that complies with architectural standards and established methodologies and practices.

• Acts as a liaison, between IS and HR functional business units; maintains effective working relationships, ensures customer's technology needs and support are address effectively and efficiently; maintains an appropriate level of communications, interaction and follow-up with business unit to proactively identify and make recommendations to address needs and resolve issues.

• Performs other duties as required.

What you need:

• Bachelor's degree in Human Resources, Computer Science, Business Administration or related discipline with an information technology focus.

• Basic technical knowledge, with hands-on experience managing systems development in new computing architectures and environments; emphasis on People Systems

• 0-1+ years job specific work experience with demonstrated professional growth and achievement. Experience must include... Workforce Management Software, Payroll Software (SuccessFactors, SAP, Workday, Kronos, ADP, etc.)

• 0- 1+ years business process work experience

• Prior work experience in an organization of comparable size, business diversity, scope and complexity a plus

• Demonstrated experience and understanding of system development life cycle, dynamics of applications development projects, Information Technology or Human Resources practices and methods.

• Understanding of the principles, techniques and methodology of project management, quality management, and change management.

What will make you successful:

• Excellent oral, written, presentation and interpersonal communications skills; ability to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with internal and external customers, and senior management, and ability to communicate with others in antagonistic situations using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism in accordance with corporate standards

• Ability to present and explain technical information in a way that establishes rapport persuades others, and gains understanding.

• Ability and willingness to accept responsibility, willingness to challenge established practices and draw relevant conclusions, including the persistence and willingness to take calculated risk, to stimulate, market and sell new ideas within the organization.

• Ability to work effectively in a diverse work group, to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others.

• Ability to act as an advisor on professional and technical issues with a view towards reaching decisions; ability to manage conflicting demands for resources through negotiation.

• Ability to perform in a high-pressure environment and situation and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct.

• Ability to manage/implement projects and contributes to concept development.

Other details:

• Temporary indirect reporting relationships may exist while working on major long-term assignments

• Normal office environment

• Occasional travel

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 57285

Business Unit : Dal-Tile

Department : Information Services (IS)

Job Type : Professional Opportunities

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

*This position is located in Dallas, Tx, This is not a remote work opportunity*

DalTile is seeking a dynamic Instructional Designer/ Training Specialist to develop and deliver blended learning solutions to support company training and development initiatives. This position is located in Dallas, Tx, No Opportunity for Remote / Work From Home within this position.

The Major Function and Scope :

• Develops and delivers training programs utilizing skills in instructional design, program design, and training technologies. (Captivate, Articualte, and/or Camtasia expertise required)

• Provides development, delivery and management services in support of blended learning solutions

• Uploads and updates training content as needed to reflect changing organizational needs.

• Plans, organizes and implements various training related activities, including administration and logistic responsibilities for various delivery models and events.

• Leads various training related projects to support business development. Coordinates with internal SMEs and stakeholders to ensure timelines and specifications are met.

• Evaluates effectiveness of existing training programs and makes updates to content based on analysis.

• Performs other related duties as required.

Knowledge, Experience and Education:

• Bachelor's Degree in business or education or equivalent training and experience.

• Proficient in MS Office and Adobe Captivate, Articulate (or related training design software).

• 4-7 years of designing, developing and facilitating blended learning solutions, including classroom, webinar and self-paced learning.

• Experience with LMS/LCMS administration and virtual facilitation tools.

• Excellent presentation and facilitation skills. High energy, enthusiastic training style.

• Analytical and creative problem-solving skills.

• Excellent verbal and written communication skills.

• Strong organization and computer skills.

• Self-starter with strong sense of ownership and ability to work autonomously.

• Ability to function in a multi-task environment, as well as part of a team.

• Very strong customer service orientation and commitment to quality, responsibility, high work standards, and professionalism

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58630

Business Unit : Dal-Tile

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Warehouse Associate to join our TEAM! As the Warehouse Associate we need someone who will own a variety of material handling duties such as receiving, loading/unloading material, pull/assemble customers' orders and inventory checks. This position involves daily use of forklift equipment.

Primary Objective

Performs a variety of material handling duties associated with the warehouse.

Major Function and Scope

• Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.

• Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

• Operates forklift equipment.

• Maintains clean and organized facility by sweeping, trash removal, restroom and general office maintenance, etc.

• May wait on customers and prepare sales slips.

• Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.

• Bending and Lifting up to 80lbs

• Performs other related duties as required.

Experience and Knowledge Required

High School diploma or equivalent experience; Certified Forklift Operator

1+ years previous warehouse experience preferred.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58589

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone who is responsible for providing a variety of support such as servicing walk in customers, completing sales transactions conjunction of material handling duties such as receiving, loading/unloading material, pull/assemble customers' orders and inventory checks. This position may involve daily use of forklift equipment.

Primary Objective

Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center.

Major Function and Scope

• Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.

• Addresses and resolves customer complaints (returns and order errors).

• Performs various office administration duties such as processing payments and receipts, reconciliation of DSR's and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders.

• Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.

• Waits on customers and prepare sales slips.

• Produces daily sales reports.

• Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.

• Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

• Operates forklift equipment.

• Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.

• Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.

• Performs other related duties as required.

Experience and Knowledge Required

HS diploma or equivalent experience;

3+ years customer service experience and warehouse experience.

Competencies

Organization, math, time management, computer skills, detail oriented, customer service, safety conscious.

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58613

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Primary Objective:

Operates powered industrial trucks to receive, stock, pick, and ship product at a Plant Distribution Center location. May be required to manually pack, check and prepare small packages (SPC) orders for shipping.

Pay Range:

• $14.70-$15.73 Hourly

Shift:

• Wednesday: 12PM-6PM

• Thursday-Saturday: 6AM-6PM

Equipment Knowledge:

• Sit-Down Forklift

All Responsibilities:

Picking

• Operate powered industrial truck(s) to assemble customer orders from stock and place orders on pallets.

• Keys order into Warehouse Management System (WMS)

• Verifies stock availability and audits orders for accuracy

• Conveys picked orders to packing station or shipping areas

Receiving

• Operates various powered industrial trucks to receive product into warehouse and prepare for stocking

• Opens crates and inspects product

• Applies labels to product according to establishing procedures

• Verifies shading of product and places into accurate warehouse location

Putaway

• Utilizes powered industrial equipment to move product into pre-designated areas within warehouse once received

• Keys location of product into inventory control system and places product onto shelves

• Ensures product is placed into accurate location

SPC Check/Pack Checking

• Wraps and packs products by hand into boxes for shipping

• Labels boxes with packing slip

• Loads boxes into conveyor belt

• Verifies orders for accuracy

General Requirements

• Monitors equipment or processes and reports problems to supervisor

• Follows standard operating and safety procedures

• Keeps area safe, clean, and organized

• Performs other related duties as required

Qualifications

• High School Diploma or equivalent

• 1 or more years previous distribution/warehouse experience. Must have a minimum of six months to 1 year of sit-down forklift. Reach truck, and OP experience.

• Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Ability to understand and speak English.

• Ability to work in a safe conscientious manner.

• Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58611

Business Unit : Dal-Tile

Department : Distribution and Logistics (DISTLOG)

Job Type : Warehouse Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone who is responsible for providing a variety of support such as servicing walk in customers, completing sales transactions conjunction of material handling duties such as receiving, loading/unloading material, pull/assemble customers' orders and inventory checks. This position may involve daily use of forklift equipment.

Primary Objective

Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center.

Major Function and Scope

• Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.

• Addresses and resolves customer complaints (returns and order errors).

• Performs various office administration duties such as processing payments and receipts, reconciliation of DSR's and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders.

• Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.

• Waits on customers and prepare sales slips.

• Produces daily sales reports.

• Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.

• Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

• Operates forklift equipment.

• Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.

• Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.

• Performs other related duties as required.

Experience and Knowledge Required

HS diploma or equivalent experience;

3+ years customer service experience and warehouse experience.

Competencies

Organization, math, time management, computer skills, detail oriented, customer service, safety conscious.

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58606

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

• Performs pre-operational inspections on mobile equipment in compliance with standard operating procedures and government regulations.

• Maintains equipment in a clean and orderly fashion.

• Understands safe operating procedures for a variety of pieces of equipment.

• Communicated mechanical problems in a clear and timely manner with mechanics and management as needed.

• Performs minor adjustments and lubrication within his/her competency level.

• Understands and adheres to travel and loading patterns as trained.

• Operates equipment in a manner that promotes efficiency and care of equipment.

• Completes reports keeps records as required by supervision.

• Keeps area safe, clean and organized.

• Promotes and adheres to all safety and health policies of mine.

• Complete all required training, including ergonomic, safety, health and environmental.

• Performs other related duties as required.

Education and Knowledge:

• High school diploma or equivalent experience

Experience:

• 0 - 1 year previous experience

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58593

Business Unit : Dal-Tile

Department : Manufacturing (MFG)

Job Type :

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions.

Primary Objective

To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.

Major Function and Scope

• Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.

• Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).

• Responsible for keying in orders, processing faxes and preparation of reports.

• Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.

• Responds to customer needs.

• Participates in special projects and performs additional duties as required.

Experience and Knowledge Required

High School Diploma or GED equivalency required.

1 or more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58568

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Assistant Product Manager to join our TEAM! This position will assist the Sr. Product Manager to respond to complex issues from various company departments, evaluate data within the various systems, and analyze costs, selling prices & margin contribution. The Assistant Product Manager, will assist with developing new product plans, building relationships with vendors, executing product launches, and managing product life cycles.

Major Functions and Scope

- Assists in the development and implementation of existing and new product plans

- Supports with price negotiations and product transitions to achieve competitive costs

- Cultivates strong working relationships with suppliers and resolve disputes as necessary

- Develops product launch load-in quantities and ongoing forecasts to support business

- Analyzes customer demand, sales forecast, lead times, and safety stock data

- Partners with Supply Chain to ensure on time product launches and maintain healthy levels of inventory

- Works with Marketing team to audit merchandising content and tracks samples for on-time delivery

- Sets up item numbers and product attributes in multiple systems including but not limited to PIM, SAP, and B2B

- Uses extensive knowledge of data, systems, and system interfaces to resolve complex problems or suggest solutions

- Manages all aspects of packaging specifications including cartons, pallets, and barcodes

- Drafts concise communications to field regarding product updates and service advisories

- Monitors quality control processes to maintain product and packaging quality standards

- Negotiates quality claim resolutions with field and vendors

- Coordinates resolution for quality hold material and excess inventory

- Collaborate with Product Management, Design and Home Center teams to develop new products and manage current Home Center offering

- Coordinates product transfer between factories or between manufactured and sourced products

- Performs other related duties as required.

Experience and Knowledge Required

- Bachelor's degree required. Preferably in Marketing/International Business/ or Supply Chain Management, Operations, Business, Economics, Mathematics, or related field

- Knowledge of flooring industry including Luxury Vinyl Tile/ Resilient/ Ceramic Products preferred

- 1+ years of previous product management experience preferred.

Competencies

- Excellent analytical and quantitative skills

- Demonstrated ability to balance multiple priorities

- Strong organizational skills

- Strong customer service and communication skills (written and verbal)

- Proficiency in MS Excel, Access, Power Point, Power BI

- Experience with SAP preferred

- Must possess excellent interpersonal skills

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Some Heavy lifting required up to 10 lbs.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58543

Business Unit : Dal-Tile

Department : Marketing (MARKET)

Job Type : Professional Opportunities

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently searching for an exceptional Regional Credit Assistant who is ready to provide extraordinary customer service and provide the ultimate Customer Experience, increasing solutions for our customers. This position contacts customer external customers to review overdue accounts.

Primary Objective

Assists the Regional Credit Manager, in supporting both internal and external customer relationships. Follows credit and collections policies, procedures and practices as outlined. This position contacts customer external customers to review overdue accounts.

Major Function and Scope

Completes high volume incoming credit and collection calls on overdue accounts.

Researches and resolves customer charge backs.

Reconciles customer accounts and cash applications.

Provides administrative support for assigned area including, but not limited to -- aging reports, filing, correspondence, lien wavers, write offs, account reconciliation, refunds, NSF checks, communication within and outside of department, etc.

Maintains all assigned accounts within established performance standards; actively participates and contributes to group quality improvement processes.

Timely completion of lien and bond waivers and releases.

Performs other related duties as assigned.

Experience and Knowledge Required

High School Degree or GED

Familiarity with lien and bond waivers and releases a must

Knowledge of lien laws a plus.

Moderate to advanced skills in MSWord and MSExcel.

1 or more years hands on analysis and collections experience.

Cash Handling experience preferred.

Proven ability to work as a member of a team.

Competencies

Ability to perform effective written correspondence

Excellent verbal and written communication skills

Ability to work independently, seek solutions and handle multiple priorities simultaneously.

Strong ability to interface with all company departments as necessary

Other Pertinent Job Information

While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may sit, climb or balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58544

Business Unit : Dal-Tile

Department : Finance (FIN)

Job Type : Professional Opportunities

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone who is responsible for providing a variety of support such as servicing walk in customers, completing sales transactions conjunction of material handling duties such as receiving, loading/unloading material, pull/assemble customers' orders and inventory checks. This position may involve daily use of forklift equipment.

Primary Objective

Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center.

Major Function and Scope

• Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.

• Addresses and resolves customer complaints (returns and order errors).

• Performs various office administration duties such as processing payments and receipts, reconciliation of DSR's and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders.

• Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.

• Waits on customers and prepare sales slips.

• Produces daily sales reports.

• Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.

• Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

• Operates forklift equipment.

• Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.

• Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.

• Performs other related duties as required.

Experience and Knowledge Required

HS diploma or equivalent experience;

3+ years customer service experience and warehouse experience.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58560

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Plant Controller to join our TEAM! As the Plant Controller, we need someone who is ready to provide a variety of support such as manage plants budgets, strategic planning forecasting, month end closing, journal entries and consult with plant management in all functional areas.

Primary Objective

Manages the plant's budgeting, forecasting and strategic planning. Performs all aspects of general accounting and assists with audits, reconciliations and analysis of capital projects as needed.

Major Function and Scope

Performs month end closing duties including: preparing journal entries, reviewing financial accounts and performing account reconciliations.

Develops standard product costs.

Prepares the annual operating budget.

Prepares monthly forecasts.

Prepares weekly and monthly plant financial reports.

Work with plant team to track and drive productivity across all departments.

Performs special projects and analysis including: capital project requests and shutdown/mix analysis.

Reviews and reconciles plant raw material, WIP, MRO and finished goods inventories.

Consults with plant management in all functional areas of the plant to gather information concerning production, inventories, efficiencies, and plant payroll. Consults with Headquarters finance, billing, purchasing and marketing to secure and/or verify financial and pricing information.

Performs other related analytical duties as required.

Experience and Knowledge Required

5-10 years of experience in accounting preferably in a manufacturing company and at the plant or corporate level.

SAP experience preferred.

Previous supervisory experience preferred.

Bachelor's degree in Accounting or Finance.

Working knowledge of the laws, regulations, practices and procedures concerned with the field of accounting.

Comprehensive and practical knowledge of GAAP (generally accepted accounting principles) and Sarbanes-Oxley (SOX).

Competencies

Ability to analyze data and apply results effectively.

Proficient in Access, Excel, PowerPoint and Word.

Excellent written and verbal communication skills.

Ability to exercise independent judgment and demonstrate solid time management and organizational skills.

Must be able to communicate effectively with all levels within the organization

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58580

Business Unit : Dal-Tile

Department : Finance (FIN)

Job Type : Professional Opportunities

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an eager and motivated Maintenance Manager to join our TEAM! As a Maintenance Manager, we need someone who is ready to provide a variety of support such as supervise hourly personnel involved with maintenance, repair and servicing of plant facilities and equipment.

Primary Objective

Supervises maintenance activities of plant facilities and equipment to ensure continual operation for assigned areas.

Major Function and Scope

Supervises hourly personnel involved with maintenance, repair and servicing of plant facilities and equipment.

Ensures training as required to maintain necessary technical skills.

Collects and records data such as requisitions, time spent, tag information, PM, and machine documents as required.

Leads preventative maintenance program and helps determine ways to run equipment more efficiently.

Assists in the maintenance of spare parts inventory.

Ensures safe and healthful working conditions and an organized work environment and conducts regular safety meetings.

Performs other related duties as required.

Experience and Knowledge Required

3 or more years industrial maintenance experience. Previous supervisory experience preferred.

Requires a high school diploma or equivalent. Knowledge of electrical, mechanical, pneumatic, hydraulic

and/or electronic equipment and systems.

Competencies

Core competencies include good communication and problem-solving skills, data analysis and interpretation, and ability to prioritize. Good computer skills in word processing and spreadsheets.

Other Pertinent Job Information

Core competencies include strong communications and listening skills, strong organizational skills, ability to delegate, and ability to organize, analyze and interpret data. Ability to plan, schedule, relate ideas and coordinate priorities. Ability to train, motivate, and coach employees. Good computer skills in word processing and spreadsheets.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58579

Business Unit : Dal-Tile

Department : Manufacturing (MFG)

Job Type :

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Sales Service Center Manager to join our TEAM! The SSC Manager will increase product sales within the assigned store coverage area, develop and retain effective working relationships with customers, and manage store operations and personnel.

Primary Objective

Increases product sales within assigned store coverage area in order to achieve company objectives. Develops and retains effective working relationships with customers to achieve and exceed sales goals, maximize market penetration and margin potential. Manages store operations and personnel to ensure all activities are performed in accordance with company policies and procedures.

Major Function and Scope

• Achieves revenue, budget and other business objectives for each fiscal year.

• Develops business relationships with key customers within the store coverage area.

• Clearly defines goals and objectives for SSC personnel to measure performance and communicate these objectives to the staff on a regular basis.

• Provides leadership and direction in the pursuit of store objectives with employees.

• Communicates and works closely with customers to maximize market penetration and margin potential.

• Develops and implements strategic plans to accommodate corporate goals.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Advises customer on product selection, pricing and sales volume and continues to build customer relations.

• Meets with key customers to negotiate and close deals.

• Analyzes and controls expenditures of SSC to conform to budgetary requirements.

• Analyzes sales reports showing sales volume, profit loss (EVA) and margins utilizing the -on Demand- reporting process.

• Ensures prudent credit transactions and manages account collections.

• Participates in the planning process by providing accurate, achievable sales forecasts.

• Align achievements with corporate goals, standards, and objectives.

• Communicates the safety program goals and expectations and ensures associates are properly trained in the Safety program.

• Trains, leads and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.

• Cross trains on all areas of SSC operations; customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires and manages SSC staff associates. Includes daily support and direction, as well as on-going performance management and development.

• Ensures compliance with Human Resource policies including hiring, firing, performance management, and DOT compliance.

• Performs other related duties as required.

Experience and Knowledge Required

HS diploma and 5+ years relevant sales experience required OR

Bachelor's degree in Business or related field and 1+ years of relevant sales experience. 4 years prior selling experience. Prior customer service experience is a plus.

Minimum 2 years previous management experience.

Competencies

Strong interpersonal skills, excellent written and verbal communication skills. Analytical aptitude; time management and organizational skills. Proven training, teamwork, and leadership skills. Ability to -multi-task.- Demonstrated follow-up and follow-through skills. Must be proficient in MS Word, Excel, and PowerPoint. Must be Dal-Tile certified to operate powered industrial trucks.

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or listen. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. While performing the duties of this job, the associate is required to frequently lift 50 pounds

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58572

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone who is responsible for providing a variety of support such as servicing walk in customers, completing sales transactions conjunction of material handling duties such as receiving, loading/unloading material, pull/assemble customers' orders and inventory checks. This position may involve daily use of forklift equipment.

Primary Objective

Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center.

Major Function and Scope

• Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.

• Addresses and resolves customer complaints (returns and order errors).

• Performs various office administration duties such as processing payments and receipts, reconciliation of DSR's and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file and creates vendor orders.

• Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.

• Waits on customers and prepare sales slips.

• Produces daily sales reports.

• Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts.

• Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims.

• Operates forklift equipment.

• Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc.

• Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.

• Performs other related duties as required.

Experience and Knowledge Required

HS diploma or equivalent experience;

3+ years customer service experience and warehouse experience.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58527

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Daltile is seeking a Customer Service Representative II that ensures effective and efficient coordination between The Company and its customers with a high level of service and support. This dynamic team member will quickly process sales orders and resolve customer product or service issues. This experienced representative will establish and maintain positive business relationships, internally and externally, to promote company goals. A significant level of interpersonal and communication skills is required for success in this role.

The major functions are:

• Demonstrates the ability to perform all entry and intermediate level tasks

• Facilitates communications between various Customer Service Operations work groups.

• Applies solid knowledge of business concepts, procedures and practices, and a complete understanding of fundamentals in a functional area, and

• working knowledge of other related disciplines.

• Performs complex assignments usually without established procedures. Assignments require considerable judgment, initiative, creativity and

• leadership in troubleshooting, suggesting alternatives, and making recommendations for continuous quality improvement.

• Plans and organizes non-routine tasks w/approval. Establishes priorities of work assignments.

• Solves a wide range of complex problems requiring advanced interpretation of generally defined procedures and practices. Selects methods and

• practices to obtain imaginative, thorough, and practical solutions to questions.

• Understands organizational structure and key roles of teams. Maintains general knowledge of products/services associated with area and

• employees involved with specific product lines and services.

• Limited supervision. Receives no appreciable instruction on routine work and general instruction on new lines of work or special assignments.

• Serves as back up to at least two specialized function in team.

• Ability to train other CSRs.

• Participates in special projects and performs additional duties as required.

• Must be available to work rotating shifts

Education and Experience:

• High School Diploma or GED equivalency required.

• 2 or more years of call center or customer service experience

• Customer account management experience preferred

• Flooring industry experience preferred

Competencies:

• Excellent oral and written communication skills

• Demonstrated ability to interact effectively with individuals at all levels in the organization required

• Good voice quality that is conversational and professional

• Must have the ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards

• Ability to demonstrate strong organizational and problem-solving skills is required

• Strong interpersonal relationship building skills

• Moderate level of computer skills - Word, Excel and database experience is a plus

• Detail oriented with the ability to multi-task, manage priorities and time effectively

• Ability to work in fast-paced environment

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58540

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Major functions and responsibilites of the lead stockroom attendant include:

- Helps to maintain a safe, healthy, and organized working environment for all areas.

- Ensures all safety protocols throughout the plant are adhered to.

- Follows the Quality Management System, which is certified to ISO 9001:2015 for operations.

- Maintains inventory levels and issues spare parts upon request when necessary.

- Responsible for all MRO and keep stock supplies for manufacturing plant.

- Purchases materials based on approved purchase requisitions upon receipt, reorder report weekly, and keep stock reviews weekly.

- Print reorder report and review weekly.

- Prepares requisitions and communicate orders to the corporate purchasing. Verify that confirmation of order was received from the vendor.

- Review open purchase order report(s) on a weekly basis. Communicate to vendor on late open items.

- Process Accounts Payable workflow items a minimum of once a week.

- Print SDS labels for all liquids and chemicals as required.

- Monitor all stockroom personnel's cycle counts and complete assigned cycle counts by the end of each quarter.

- Maintain related purchasing and stockroom records.

- Monitor receiving person for timely goods receipts and assist with researching and resolving receiving issues.

- Assists Purchasing Supervisor in communicating with suppliers regarding material and quantity requirement revisions, rate adjustments and incorrect materials.

- Monitor equipment and/or processes and ensures timely reporting of any unusual problems to Purchasing Supervisor.

- Follow all company operating procedures and guidelines.

- Performs other related duties as required.

1-3 years manufacturing or stockroom experience is required.

Required skills include good written and oral communication, good recordkeeping, listening skills, accurate measurement capabilities, & the ability to understand and speak basic english. Must meet the requirements to be Dal-Tile certified to operate power industrial trucks.

Other pertinent job information: While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may be required to sometimes sit, climb or balance. The associate may lift and/or move 50 to 100 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. The associate may be exposed to the risk of electrical shock or vibration. The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a wide range of temperatures. The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58450

Business Unit : Dal-Tile

Department : Manufacturing (MFG)

Job Type : Manufacturing

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions.

Primary Objective

To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.

Major Function and Scope:

• Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.

• Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).

• Responsible for keying in orders, processing faxes and preparation of reports.

• Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.

• Responds to customer needs.

• Participates in special projects and performs additional duties as required.

Experience and Knowledge Required:

• High School Diploma or GED equivalency required.

• 1 or more years call center or customer service experience.

• Focus on customer account management preferred

• Prior textile industry knowledge is preferred.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58546

Business Unit : Dal-Tile

Department : SALES

Job Type : Sales Jobs

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

PAY: $15.74 per hour + $.50 night shift differential

SHIFT: 6pm to 6am

1 st WEEK: Sunday, Wednesday and Thursday (36 hours)

2 nd WEEK: Monday, Tuesday, Friday and Saturday (48 hours)

The palletizer removes tile from automatic off bearer, boxes and palletizes for shipment.

Picks up tile off of bearer or selector and places onto conveyor and/or pallet.

Dislodges jams by hand.

Removes tile from discharge end of boxing machine and stacks materials or products on pallets.

Marks boxes with appropriate grade of product and other information.

Inspects tile for damage or for conformity to specifications.

Moves materials or products to or from conveyor.

Stencils, tags, stamps or writes identifying information on packaged products.

Records production.

Keeps work area clean and orderly.

Must have a high school diploma or equivalent experience with 1-year previous manufacturing/production experience.

Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Ability to understand and speak basic English. Ability to work in a safe and conscientious manner. Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58499

Business Unit : Dal-Tile

Department : Manufacturing (MFG)

Job Type : Manufacturing

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

PAY: $15.74 per hour + $.50 night shift differential

SHIFT: 6pm to 6am

1 st WEEK: Sunday, Wednesday and Thursday (36 hours)

2 nd WEEK: Monday, Tuesday, Friday and Saturday (48 hours)

The palletizer removes tile from automatic off bearer, boxes and palletizes for shipment.

Picks up tile off of bearer or selector and places onto conveyor and/or pallet.

Dislodges jams by hand.

Removes tile from discharge end of boxing machine and stacks materials or products on pallets.

Marks boxes with appropriate grade of product and other information.

Inspects tile for damage or for conformity to specifications.

Moves materials or products to or from conveyor.

Stencils, tags, stamps or writes identifying information on packaged products.

Records production.

Keeps work area clean and orderly.

Must have a high school diploma or equivalent experience with 1-year previous manufacturing/production experience.

Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Ability to understand and speak basic English. Ability to work in a safe and conscientious manner. Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58498

Business Unit : Dal-Tile

Department : Manufacturing (MFG)

Job Type : Manufacturing

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

PAY: $15.74 per hour + $.50 night shift differential

SHIFT: 6pm to 6am

1 st WEEK: Sunday, Wednesday and Thursday (36 hours)

2 nd WEEK: Monday, Tuesday, Friday and Saturday (48 hours)

The palletizer removes tile from automatic off bearer, boxes and palletizes for shipment.

Picks up tile off of bearer or selector and places onto conveyor and/or pallet.

Dislodges jams by hand.

Removes tile from discharge end of boxing machine and stacks materials or products on pallets.

Marks boxes with appropriate grade of product and other information.

Inspects tile for damage or for conformity to specifications.

Moves materials or products to or from conveyor.

Stencils, tags, stamps or writes identifying information on packaged products.

Records production.

Keeps work area clean and orderly.

Must have a high school diploma or equivalent experience with 1-year previous manufacturing/production experience.

Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Ability to understand and speak basic English. Ability to work in a safe and conscientious manner. Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58496

Business Unit : Dal-Tile

Department : Manufacturing (MFG)

Job Type : Manufacturing

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

PAY: $15.74 per hour + $.50 night shift differential

SHIFT: 6pm to 6am

1 st WEEK: Sunday, Wednesday and Thursday (36 hours)

2 nd WEEK: Monday, Tuesday, Friday and Saturday (48 hours)

The palletizer removes tile from automatic off bearer, boxes and palletizes for shipment.

Picks up tile off of bearer or selector and places onto conveyor and/or pallet.

Dislodges jams by hand.

Removes tile from discharge end of boxing machine and stacks materials or products on pallets.

Marks boxes with appropriate grade of product and other information.

Inspects tile for damage or for conformity to specifications.

Moves materials or products to or from conveyor.

Stencils, tags, stamps or writes identifying information on packaged products.

Records production.

Keeps work area clean and orderly.

Must have a high school diploma or equivalent experience with 1-year previous manufacturing/production experience.

Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Ability to understand and speak basic English. Ability to work in a safe and conscientious manner. Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58500

Business Unit : Dal-Tile

Department : Manufacturing (MFG)

Job Type : Manufacturing

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

What we're looking for:

• Consults with functional groups within the HR & IS organizations to communicate and clearly define business needs, contribute to the long- range system plans and ensure product and services are aligned with business needs. Solicits customer requirements through interviews, workshops, and/or existing systems documentation or procedures; evaluates requirements for enterprise business application integration, service activation, and delivering new or modified software system enhancements and/or integration solutions.

• Conducts and analyzes business and information technology processes and prepares essential groundwork. Keeps project managers, relationship managers, consultants and other stakeholders informed of project status and scope changes, potential risk and other issues of importance. Participates on low to mid-level projects. Project scope includes low dollar and low risk.

What you'll do:

• Participates in technical and functional efforts associated with the implementation and maintenance of customized functional solutions that meet corporate-wide needs; Consults with business unit project sponsors to plan and perform the analysis of complex company activities and/or functions and guides the subsequent design and implementation or improvement of existing systems.

• Studies and tests the interactions between systems to take advantage of new or more effective ways of providing needed information. Solicits client/customer requirements through interviews, workshops, and/or other existing system documentation or procedures to develop and conduct systems requirements, definition, testing, training, implementation and support; works with IS technical colleagues to conduct and analyze preliminary business and information technology processes and to prepare groundwork to meet customer technology needs.

• Documents the results of analysis activities using appropriate templates or analysis tools; creates modifies, and maintains procedures, process flow charts and reports using various report writing and presentation tools. Develop, documents and maintains best practices, project standards, procedures, application, quality objectives and -lessons learned-, including metrics for assessing progress; ensures that applications systems are developed in a way that complies with architectural standards and established methodologies and practices.

• Acts as a liaison, between IS and HR functional business units; maintains effective working relationships, ensures customer's technology needs and support are address effectively and efficiently; maintains an appropriate level of communications, interaction and follow-up with business unit to proactively identify and make recommendations to address needs and resolve issues.

• Performs other duties as required.

What you need:

• Bachelor's degree in Human Resources, Computer Science, Business Administration or related discipline with an information technology focus.

• Basic technical knowledge, with hands-on experience managing systems development in new computing architectures and environments; emphasis on People Systems

• 0-1+ years job specific work experience with demonstrated professional growth and achievement. Experience must include... Workforce Management Software, Payroll Software (SuccessFactors, SAP, Workday, Kronos, ADP, etc.)

• 0- 1+ years business process work experience

• Prior work experience in an organization of comparable size, business diversity, scope and complexity a plus

• Demonstrated experience and understanding of system development life cycle, dynamics of applications development projects, Information Technology or Human Resources practices and methods.

• Understanding of the principles, techniques and methodology of project management, quality management, and change management.

What will make you successful:

• Excellent oral, written, presentation and interpersonal communications skills; ability to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with internal and external customers, and senior management, and ability to communicate with others in antagonistic situations using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism in accordance with corporate standards

• Ability to present and explain technical information in a way that establishes rapport persuades others, and gains understanding.

• Ability and willingness to accept responsibility, willingness to challenge established practices and draw relevant conclusions, including the persistence and willingness to take calculated risk, to stimulate, market and sell new ideas within the organization.

• Ability to work effectively in a diverse work group, to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others.

• Ability to act as an advisor on professional and technical issues with a view towards reaching decisions; ability to manage conflicting demands for resources through negotiation.

• Ability to perform in a high-pressure environment and situation and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct.

• Ability to manage/implement projects and contributes to concept development.

Other details:

• Temporary indirect reporting relationships may exist while working on major long-term assignments

• Normal office environment

• Occasional travel

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58497

Business Unit : Dal-Tile

Job Detail

• Company:
  Dal-Tile Corporation

Job Description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

PAY: $15.74 per hour + $.50 night shift differential

SHIFT: 6pm to 6am

1 st WEEK: Sunday, Wednesday and Thursday (36 hours)

2 nd WEEK: Monday, Tuesday, Friday and Saturday (48 hours

Produces and distributes glaze and paste as needed in the production process.

• Produces glaze and paste by transporting, weighing, and mixing appropriate ingredients.

• Loads and unloads ball mills.

• Monitors glaze and paste levels on production lines.

• Creates samples and performs quality control checks.

• Monitors equipment or processes and reports problems to manager.

• Follows standard operating procedures.

• Follows and adheres to all Company safety policies and procedures.

• Keeps area safe, clean and organized.

• Performs other related duties as required.

High school diploma or equivalent experience. 1 or more years previous manufacturing/production experience. Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Good math skills. Ability to understand and speak basic English. Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.

ReqID : 58483

Business Unit : Dal-Tile

Department : Manufacturing (MFG)

Job Type : Manufacturing

Job Detail

• Company:
  Dal-Tile Corporation