Company Detail

Job Description

Overview

To evaluate and underwrite business loan applications. To oversee and collect pertinent supporting underwriting information to ensure the completion of all necessary financial analysis. To present loan packages beyond approval authority to senior management, as well as assisting with the closing of business loans and monitoring subsequent financial information of Navy Federal business loan borrowers according to specific state and federal requirements to limit risk exposure to Navy Federal's business portfolio.

Responsibilities

• Analyzes business loan applicants' financial status, credit, and business to determine feasibility of granting credit including loan approval

• Works closely with development team/business member to ensure all appropriate data is obtained

• Reviews and analyzes loan applications to ensure that necessary documents have been received and validates the integrity of the data

• Determines credit-worthiness of the borrower by performing qualitative/quantitative analysis such as review of financial statements, credit reports, and applicable ratios (e.g., Debt to Income (DTI), Loan to Value (LTV), etc.) using established guidelines of NFCU, industry best practices and applicable state and governmental regulations

• Proposes/determines the appropriate deal structure commensurate with the associated risk level on approved business credit deals, including appropriate financial, operational or capital/cash covenants

• Analyzes counter offers, exceptions and rejections and recommends alternative business products better suited to the business loan applicant

• Presents business loan package and loan recommendation, in a consultative process, to senior business lending management for loans above approval authority

• Reviews and evaluates business annual financial statements/tax returns to ensure adherence to NFCU, SBA and relevant industry practices/requirements

• Analyzes tax statements independent of business scoring systems to confirm business viability

• Assesses risk of credit deals and business failing by assigning a rating and recommending any necessary action to mitigate credit union risk

• Approves or declines business loan submissions within assigned authority

• Approves business loans and authorizes loan disbursements based on a complete analysis of submitted documentation and applicable rules and regulations, in accordance with NFCU Business Lending policies and procedures

• Prepares adverse action (loan disapproval) notifications on behalf of the Business Lending Committee in recognition of the compliance provisions of the Equal Credit Opportunity Act (Reg B.)

• Supports Business Loan Underwriting functions

• Monitors Business Underwriting activities and respond to questions submitted via telephone, instant messages or through the mail

• Assists with the ongoing maintenance of the area's underwriting manual

• Collaborates with managers and participates in mentoring sessions for other Business units

• Provides daily input to management reports

• Assists with or completes the required monthly Colson report for NFCU's SBA program

• Underwrites all levels of credit complexity, inclusive of SBA and participation loans

• Uses advanced knowledge of industry specific metrics/standards/best practices and regulations to provide expert opinion on complex / sophisticated business deals

• Expected to formulate acceptable alternative deal structure(s)

• Extremely proficient using automated scoring systems (Statement Analyzer or CASH) and traditional underwriting methods

• Determines credit worthiness of business borrowers according to established guidelines

• Responds to the most complex internal and external customer inquiries

• Works independently on the most complex and largest of the business loan applications including multi-million dollar commercial real estate and participation deals

• Provides decisions on complicated exceptions submitted by difficult multi-varied business scenarios

• Collaborates with Compliance Management on unique business loans including regulatory waiver requests

• Maintains current knowledge of industry regulations and best practices

• Communicates extensively with members and others on the most complex and delicate matters

• May be required to travel and train others nationwide

• May provide division leadership in the absence of the Supervisor

• Performs other related duties, as assigned or appropriate

Qualifications

• Excellent understanding of business underwriting principles and concepts

• Familiarity with the various concepts used to derive a cash market value for any business and of the difference between cash flow from operations, cash flows from investing and cash flows from financing activities

• Good working knowledge of the means of collecting supporting information for the underwriting of business loans and the factors/metrics that go into properly evaluating the risks associated with different types of businesses

• Excellent understanding of financial ratios and concepts - such as liquidity, leverage, coverage, and operating ratios - and the concept of trend analysis and cash flow analysis

• Advanced knowledge of database, word processing and SBA industry systems

• Proficiency in using Microsoft Word and Excel or related software applications

• Thorough knowledge of and extensive experience in credit union or retail banking operations

• Familiarity with Navy Federal Credit Union policies and procedures

• Exceptional interpersonal, verbal and written communication skills

• Excellent analytical and organizational skills

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19175

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain expert functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.

Responsibilities

• Full life-cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Risk, Issue and Change management

• Ensure successful project implementation

• Scope of responsibility - Broad scope

• Lead, guide and mentor less experienced staff

• Provide input and make budgetary recommendations regarding staffing and equipment - Considerable impact

• Apply engineering principles into the design and enhancement of new and existing systems

• Document new system components, or modifications to existing components

• Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices

• Perform engineering tasks and assignments in support of business needs

• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems

• Provide technical leadership in the architecture discipline and development of information technology solutions

• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions

• Perform other duties as assigned

Qualifications

• 5+ years of hands-on experience with Dynamics 365 Customer Engagement/Dynamics CRM and associated Power Platform technical solutions (including strong experience with Power Automate)

• Bachelor's Degree (Computer Science, Electronics Engineering or other engineering or technical discipline)

• 8 years of additional relevant experience may be substituted for education

• Hands-on experience working with JavaScript, C#, .NET, D365, CRM SDK, CRM Plugins, PowerApps & Power Automate Flow; database platforms including SQL

• Server; development tools such as Visual Studio, XrmToolBox, Dynamics 365 CE WebAPI

• Extensive experience and knowledge to design, code, test, debug, and document software in a variety of programming languages

• Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments

• Hands-on experience developing & deploying business applications using Microsoft Dynamics Power Platform

• Hands-on experience with one or more of the following Dynamics 365 CE modules: Customer Service, Sales, Marketing

• Experience with latest programming languages and techniques, and extensive experience in creating strategies for developing IT systems and applications

• Experience in evaluating alternative approaches and selecting optimal approaches

• Team player, adaptable, flexible, and able to handle multiple simultaneous projects

• Advanced knowledge of engineering discipline

• Advanced organizational, planning and time management skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Expert research, analytical, and problem-solving skills

• Expert verbal and written communication skills

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19166-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. Provide subject matter expertise and guidance to the Business Units regarding regulatory exams and compliance with regulatory agencies. Provide guidance to the Business Units regarding regulatory exams and compliance with regulatory agencies. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Ensures effective management of projects from inception through implementation

• Interprets and discusses information requests, findings, and related recommendations with the designated Business Unit liaisons

• Effectively coordinates exam preparation activities, information requests, and provides quality assurance for examination responses and other regulatory inquiries

• Coordinates with Business Units to ensure corrective actions are implemented timely to address recommendations resulting from external audits and exams

• Contributes to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to Business Units

• Tracks, reports on, and follows up on corrective actions and remediation efforts identified by internal/external auditors

• Defines, develops, and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

• Works with the business group to determine and understand business requirements

• Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

• Develops clear and concise "big picture" of projects within Navy Federal organizational goals

• Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manages project budgets including risk and impact of changes to project plans

• Identifies and minimizes project risks or constraints that would impact project deliverables

• Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

• Maintains/archives project documentation

• Ensures project deliverables are met in accordance with customers' expectations

• Sets, manages, and communicates client expectations for the project

• Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

• Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

• Monitors and controls risks ensuring timelines are met and project goals are attained

• Facilitates project team and client meetings for the resolution of project issues

• Provides project status reports to management

• Serves as primary point of contact for project management and related issues

• Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

• Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

• Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to

• stakeholders

• Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

• Promotes team building and skills development of project team members

• Manages multiple, large, and highly complex projects

• Participates in developing, modifying, and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Works on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Negotiates with or influences division/department management to facilitate project resolution within timelines and budget constraints

• Performs other related duties as assigned

Qualifications

• Extensive project management experience overseeing multiple, large complex projects

• Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis

• Expertise developing and managing relationships across business units and the organization

• Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment

• Strong understanding of contact and their impact on projects

• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Excellent interpersonal, verbal, and written communication skills

• Demonstrated skill in producing desired results and achieving goals and objectives

• Demonstrated skill directing and controlling project activities of a broad functional area

• Bachelor's degree in Business, Management, or related field or the equivalent combination of education, training, or experience

• Advanced Degree in Business, Management, Economics, Finance, or related field

Desired Qualifications

• Knowledge of Navy Federal's, or other financial institutions', operations

• Advanced Degree in Business, Management, Economics, Finance, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19364-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.

Site Reliability: Responsible for the development and implementation of site reliability processes that increase efficiency, eliminate downtime, and elevate performance for internally critical and/or externally visible systems. They focus in the areas of software design/engineering and systems architecture including, but not limited to, automation, reliability, monitoring, and systems integration.

Responsibilities

• Respond to incidents and determine preventative solutions

• Troubleshoot complex reliability and performance issues

• Automate manual processes, evolve monitoring tools, and develop technical documentation

• Support a highly available and large scale environment

• Lead integration of other Navy Federal Enterprise technologies

• Research, evaluate, recommend, and implement solutions that align with business needs and objectives

• Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated

• Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices

• Create operational artifacts, play/run-books and Service Level Agreement/Objective documents

• Provide technical assistance (swarm/pair) routinely with other engineers

• Identify potential problems in design, quality, or operation and initiate discussions/corrective action

• Identify opportunities to effectively mitigate risk and improve performance and functionality

• Drive system testing including evaluation, verification & validation activities

• Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network

• Provide forward thinking technical expertise in current and emerging technologies, trends and practices

• Participate in 24x7 on-call rotation

• Perform other duties as assigned

Qualifications

• Experienced in supporting and developing with a Configuration Management Enterprise tool (e.g. Ansible Automation Platform)

• Experienced in developing with Infrastructure Management tool (e.g. Terraform)

• Experienced in supporting an Infrastructure Management Enterprise tool (e.g. Terraform Enterprise)

• Experienced in supporting an Enterprise Tool for Container Management (e.g. OpenShift, Tanzu, Kubernetes)

• Experienced in developing and utilizing Continuous Integration/Deployment pipelines (e.g. Jenkins, Concourse, GitHub Actions, Tekton)

• Experienced in programing languages (e.g. Python, Go, Javascript)

• Developing custom scripts or applications to automate systems implementation, configuration, or management

• Agile software development practices

• Understanding of Networking protocols and standard network architectures

• Working knowledge of engineering discipline

• Advanced Understanding of end-to-end IT processes

• Advanced research, analytical, and problem-solving skills

• Advanced collaboration, critical thinking, and presentation skills

• Effective organizational, planning and time management skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill guiding and training less experienced staff

• Bachelor's Degree in Computer Science or similar field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18996

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perform advanced platform banking functions with minimal supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies of complex nature, related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform complex/difficult platform banking functions

• Process ATM transactions

• Lead, guide and mentor less experienced staff

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 1139 Space Center Drive, Colorado Springs, CO 80915

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19362

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 46300 Potomac Run Plaza, Suite 180, Sterling, VA 20164

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19039

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOD SKILLBRIDGE PROGRAM

To offer eligible Service Members currently approved to participate in the DoD SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.

To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.

Responsibilities

• Analyze referred loans for areas of concern and determine proper course of action (e.g., obtain explanations for derogatory credit)

• Determine and advise members on approved loan conditions and documentation requirements

• Ensure progress and inclusion of required mortgage processing information (e.g., verifications of employment, assets, income and liabilities, appraisal reports, Navy Federal and investor requirements, etc.)

• Maintain contact with the member, Realtor and/or seller during the entire loan process

• Monitor mortgage loan process and ensure compliance with Federal laws, as well as Navy Federal, NCUA and secondary market practices, guidelines, and regulations

• Request and obtain documentation needed and forward to Mortgage Processor

• Respond to inquiries about mortgage applications, processing status, problems, and concerns

• Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events

• Take first mortgage loan applications via face-to-face interview, mail, and telephone

• Resolve or arrange for resolution of operational/processing issues, inquiries, and complaints

• Respond to inquiries and resolve any issues concerning the processing of applications

• Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required

• Perform other duties as assigned

Qualifications

• Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks

• Ability to work effectively and efficiently with automated systems

• Effective database and presentation software skills

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty

• Effective skill in comprehending, analyzing, applying, and communicating complex written legal documents

• Effective skill speaking and/or presenting in front of groups in a professional setting

• Effective word processing and spreadsheet software skills

Desired Qualification(s)

• Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution

• Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations

• Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs

• Familiarity with accounting, credit, and/or lending principles and techniques

• Exposure to lending application and approval process

• Familiarity with mortgage lending concepts and principles

• Familiarity with banking/financial industry standards and practices

Hours: Monday - Friday, 8:30AM - 5:00PM (hours will vary if hired by Navy Federal as a full-time employee)

Location: 9001 Airport Freeway, North Richland Hills, TX 76180

Salary Range: $25.39 - $31.78 (Potential salary if hired by Navy Federal as a full-time employee: SkillBridge participants are not eligible for compensation from Navy Federal, as they continue to receive military compensation and benefits as active-duty service members.)

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19379

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 11180 Lee Highway, Fairfax, VA 22030

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19423

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities to cross service products and increase product penetration Perform platform banking functions Assist level I team members Understand and comply with federal and other regulations relating to financial products and services May assist with Branch Office vault opening, closing and balancing procedures May serve as a Branch Office and/or ATM vault custodian Perform other duties as assigned Qualifications Ability to work independently and in a team environment Working knowledge of savings and checking products, accounts and services May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need Effective active listening skills to accurately respond to inquiries and account requests Effective organizational, planning and time management skills Effective research, analytical, and problem solving skills Effective skill building effective relationships through rapport, trust, diplomacy and tact Effective skill exercising initiative and using good judgment to make sound decisions Effective skill maintaining composure in a high production and changing environment Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective skill performing mathematical calculations and working accurately with numbers Effective verbal and written communication skills Desired Qualifications Experience in member/customer service preferably in a call center, retail banking or financial institution Experience in working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Location: 10860 East Briarwood Avenue, Centennial, CO 80112 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.co About Us You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: * Military Times 2022 Best for Vets Emp oyers * WayUp Top 100 Internship Programs * Forbes 2022 The Best Employers for New Grads * Fortune Best Workplaces for Women * Fortune 100 Best Companies to Work For * Computerworld Best Places to Work in IT * Ripplematch Campus Forward Award - Excellence in Early Career Hiring * Fortune Best Place to Work for Financial and Insurance Services Equal Employment Opportunity: EOE/AA/M/F/Veteran/Disability Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Seeking a Software Development Engineer in Test (SDET) that will collaborate with DevOps engineers, developers, and cloud engineers to plan, design, and develop test automation in support of DevOps and Continuous Integration, Continuous Delivery (CICD) pipelines. The SDET will develop test automation for integration, regression, and functional testing for systems to ensure compliance with system requirements and Navy Federal business practices and policies. Assists in the analysis of functional and technical requirements. Develop and maintain working knowledge of evolving SDET engineering technologies, concepts, and trends. The Test Automation Engineer may be responsible for testing web application User Interfaces, APIs, and participating in the development of test automation frameworks. The candidate must have excellent communication skills and the ability to collaborate with a variety of audiences including management, DevOps engineers and product teams.

Responsibilities

- Developing automated test scripts and frameworks to validate software functionality across different environments and configurations

- Creating and maintaining automated tests using programming languages and testing frameworks like Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath depending on the technology stack

- Collaborating with developers and quality assurance engineers to define test strategies, test plans, and test cases that align with business requirements

- Investigating and troubleshooting issues, identifying bugs, and working with cross functional teams to prioritize and resolve them.

- Integrating automated tests into CICD pipelines to ensure that new code changes are continuously tested for quality and performance

- Building and maintaining internal testing tools, frameworks, and infrastructure to support efficient test automation and continuous improvement.

- Analyzing test results and providing meaningful reports to stakeholders, highlighting issues and trends, and suggesting improvements

- Participating in code reviews, providing feedback on testability, and promoting best practices for quality assurance within the development team

- Working in agile or iterative development environments

- Participating in Sprint planning standups, retrospectives, and other agile ceremonies to ensure quality goals are met

- Escalate any risks in a timely manner

- Present clear, organized, and concise information to all audiences through a variety of media to enable effective decisions

- Perform other duties as assigned

Qualifications

- Experience implementing cloud native test automation tools and defining frameworks and methods that increase efficiency and reduce Data Center footprint

- Design and implement robust and scalable test automation solutions within an Azure DevOps and CI/CD environment to improve the quality of functional, regression, and system tests

- Works collaboratively with cross-functional teams in agile settings to understand business requirements to develop test automation that supports DevOps and CI/CD

- Strong experience with agile methodologies

- Experience in streamlining continuous test processes that improve product delivery

- Strong development skills in core Java concepts and Selenium Test Automation Framework development

- Experience with Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath

- Experience developing scripts to perform comprehensive automated testing on multiple platforms including web based, client server, and mainframe

- Experience developing test automation for SOA Services and SOAP/REST APIs

- Experience with Azure Repos, GitHub, Bitbucket or other software repositories

- Experience with CI/CD pipeline tools such as Azure Pipelines, Jenkins, or Bamboo

- Strong understanding of dependency management and build tools such as Maven

- Proficient in keyword, data driven, and behavior-driven test automation development

- Experience with test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane

- Develop and maintain reusable components, functions, methods, and libraries to reduce maintenance and increase efficiency and scalability

- Ability to adhere to Software Engineering disciplines

- Advanced verbal and written communication skills

- Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

- Advanced organizational, planning and time management skills

- Skill in exercising initiative and using good judgment to make sound decisions

- Advanced analytical/quantitative, reconciliation, deductive reasoning, and problem-solving skills

- Skill in mentoring and training less experienced staff

- A Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience

Desired Qualifications:

- Knowledge of multiple test automation tools and test automation patterns

- Experience with evaluating new software testing tools and performing proof of concepts.

- Experience developing YAML based Azure pipelines

- Experience with one or more scripting languages to support CI/CD pipeline jobs

- Experience writing test automation code with IntelliJ and/or Visual Studio Code

- Experience with databases (Microsoft SQL Server is preferred)

- ASTQB CTFL or CTAL-TAE Certification

- Working knowledge of banking/financial industry standards and practices

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19239-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Seeking a Software Development Engineer in Test (SDET) that will collaborate with DevOps engineers, developers, and cloud engineers to plan, design, and develop test automation in support of DevOps and Continuous Integration, Continuous Delivery (CICD) pipelines. The SDET will develop test automation for integration, regression, and functional testing for systems to ensure compliance with system requirements and Navy Federal business practices and policies. Assists in the analysis of functional and technical requirements. Develop and maintain working knowledge of evolving SDET engineering technologies, concepts, and trends. The Test Automation Engineer may be responsible for testing web application User Interfaces, APIs, and participating in the development of test automation frameworks. The candidate must have excellent communication skills and the ability to collaborate with a variety of audiences including management, DevOps engineers and product teams.

Responsibilities

- Developing automated test scripts and frameworks to validate software functionality across different environments and configurations

- Creating and maintaining automated tests using programming languages and testing frameworks like Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath depending on the technology stack

- Collaborating with developers and quality assurance engineers to define test strategies, test plans, and test cases that align with business requirements

- Investigating and troubleshooting issues, identifying bugs, and working with cross functional teams to prioritize and resolve them.

- Integrating automated tests into CICD pipelines to ensure that new code changes are continuously tested for quality and performance

- Building and maintaining internal testing tools, frameworks, and infrastructure to support efficient test automation and continuous improvement.

- Analyzing test results and providing meaningful reports to stakeholders, highlighting issues and trends, and suggesting improvements

- Participating in code reviews, providing feedback on testability, and promoting best practices for quality assurance within the development team

- Working in agile or iterative development environments

- Participating in Sprint planning standups, retrospectives, and other agile ceremonies to ensure quality goals are met

- Escalate any risks in a timely manner

- Present clear, organized, and concise information to all audiences through a variety of media to enable effective decisions

- Perform other duties as assigned

Qualifications

- Experience implementing cloud native test automation tools and defining frameworks and methods that increase efficiency and reduce Data Center footprint

- Design and implement robust and scalable test automation solutions within an Azure DevOps and CI/CD environment to improve the quality of functional, regression, and system tests

- Works collaboratively with cross-functional teams in agile settings to understand business requirements to develop test automation that supports DevOps and CI/CD

- Strong experience with agile methodologies

- Experience in streamlining continuous test processes that improve product delivery

- Strong development skills in core Java concepts and Selenium Test Automation Framework development

- Experience with Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath

- Experience developing scripts to perform comprehensive automated testing on multiple platforms including web based, client server, and mainframe

- Experience developing test automation for SOA Services and SOAP/REST APIs

- Experience with Azure Repos, GitHub, Bitbucket or other software repositories

- Experience with CI/CD pipeline tools such as Azure Pipelines, Jenkins, or Bamboo

- Strong understanding of dependency management and build tools such as Maven

- Proficient in keyword, data driven, and behavior-driven test automation development

- Experience with test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane

- Develop and maintain reusable components, functions, methods, and libraries to reduce maintenance and increase efficiency and scalability

- Ability to adhere to Software Engineering disciplines

- Advanced verbal and written communication skills

- Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

- Advanced organizational, planning and time management skills

- Skill in exercising initiative and using good judgment to make sound decisions

- Advanced analytical/quantitative, reconciliation, deductive reasoning, and problem-solving skills

- Skill in mentoring and training less experienced staff

- A Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience

Desired Qualifications:

- Knowledge of multiple test automation tools and test automation patterns

- Experience with evaluating new software testing tools and performing proof of concepts.

- Experience developing YAML based Azure pipelines

- Experience with one or more scripting languages to support CI/CD pipeline jobs

- Experience writing test automation code with IntelliJ and/or Visual Studio Code

- Experience with databases (Microsoft SQL Server is preferred)

- ASTQB CTFL or CTAL-TAE Certification

- Working knowledge of banking/financial industry standards and practices

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19239-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Seeking a Software Development Engineer in Test (SDET) that will collaborate with DevOps engineers, developers, and cloud engineers to plan, design, and develop test automation in support of DevOps and Continuous Integration, Continuous Delivery (CICD) pipelines. The SDET will develop test automation for integration, regression, and functional testing for systems to ensure compliance with system requirements and Navy Federal business practices and policies. Assists in the analysis of functional and technical requirements. Develop and maintain working knowledge of evolving SDET engineering technologies, concepts, and trends. The Test Automation Engineer may be responsible for testing web application User Interfaces, APIs, and participating in the development of test automation frameworks. The candidate must have excellent communication skills and the ability to collaborate with a variety of audiences including management, DevOps engineers and product teams.

Responsibilities

- Developing automated test scripts and frameworks to validate software functionality across different environments and configurations

- Creating and maintaining automated tests using programming languages and testing frameworks like Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath depending on the technology stack

- Collaborating with developers and quality assurance engineers to define test strategies, test plans, and test cases that align with business requirements

- Investigating and troubleshooting issues, identifying bugs, and working with cross functional teams to prioritize and resolve them.

- Integrating automated tests into CICD pipelines to ensure that new code changes are continuously tested for quality and performance

- Building and maintaining internal testing tools, frameworks, and infrastructure to support efficient test automation and continuous improvement.

- Analyzing test results and providing meaningful reports to stakeholders, highlighting issues and trends, and suggesting improvements

- Participating in code reviews, providing feedback on testability, and promoting best practices for quality assurance within the development team

- Working in agile or iterative development environments

- Participating in Sprint planning standups, retrospectives, and other agile ceremonies to ensure quality goals are met

- Escalate any risks in a timely manner

- Present clear, organized, and concise information to all audiences through a variety of media to enable effective decisions

- Perform other duties as assigned

Qualifications

- Experience implementing cloud native test automation tools and defining frameworks and methods that increase efficiency and reduce Data Center footprint

- Design and implement robust and scalable test automation solutions within an Azure DevOps and CI/CD environment to improve the quality of functional, regression, and system tests

- Works collaboratively with cross-functional teams in agile settings to understand business requirements to develop test automation that supports DevOps and CI/CD

- Strong experience with agile methodologies

- Experience in streamlining continuous test processes that improve product delivery

- Strong development skills in core Java concepts and Selenium Test Automation Framework development

- Experience with Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath

- Experience developing scripts to perform comprehensive automated testing on multiple platforms including web based, client server, and mainframe

- Experience developing test automation for SOA Services and SOAP/REST APIs

- Experience with Azure Repos, GitHub, Bitbucket or other software repositories

- Experience with CI/CD pipeline tools such as Azure Pipelines, Jenkins, or Bamboo

- Strong understanding of dependency management and build tools such as Maven

- Proficient in keyword, data driven, and behavior-driven test automation development

- Experience with test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane

- Develop and maintain reusable components, functions, methods, and libraries to reduce maintenance and increase efficiency and scalability

- Ability to adhere to Software Engineering disciplines

- Advanced verbal and written communication skills

- Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

- Advanced organizational, planning and time management skills

- Skill in exercising initiative and using good judgment to make sound decisions

- Advanced analytical/quantitative, reconciliation, deductive reasoning, and problem-solving skills

- Skill in mentoring and training less experienced staff

- A Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience

Desired Qualifications:

- Knowledge of multiple test automation tools and test automation patterns

- Experience with evaluating new software testing tools and performing proof of concepts.

- Experience developing YAML based Azure pipelines

- Experience with one or more scripting languages to support CI/CD pipeline jobs

- Experience writing test automation code with IntelliJ and/or Visual Studio Code

- Experience with databases (Microsoft SQL Server is preferred)

- ASTQB CTFL or CTAL-TAE Certification

- Working knowledge of banking/financial industry standards and practices

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19239

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Seeking a Software Development Engineer in Test (SDET) that will collaborate with DevOps engineers, developers, and cloud engineers to plan, design, and develop test automation in support of DevOps and Continuous Integration, Continuous Delivery (CICD) pipelines. The SDET will develop test automation for integration, regression, and functional testing for systems to ensure compliance with system requirements and Navy Federal business practices and policies. Assists in the analysis of functional and technical requirements. Develop and maintain working knowledge of evolving SDET engineering technologies, concepts, and trends. The Test Automation Engineer may be responsible for testing web application User Interfaces, APIs, and participating in the development of test automation frameworks. The candidate must have excellent communication skills and the ability to collaborate with a variety of audiences including management, DevOps engineers and product teams.

Responsibilities

- Developing automated test scripts and frameworks to validate software functionality across different environments and configurations

- Creating and maintaining automated tests using programming languages and testing frameworks like Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath depending on the technology stack

- Collaborating with developers and quality assurance engineers to define test strategies, test plans, and test cases that align with business requirements

- Investigating and troubleshooting issues, identifying bugs, and working with cross functional teams to prioritize and resolve them.

- Integrating automated tests into CICD pipelines to ensure that new code changes are continuously tested for quality and performance

- Building and maintaining internal testing tools, frameworks, and infrastructure to support efficient test automation and continuous improvement.

- Analyzing test results and providing meaningful reports to stakeholders, highlighting issues and trends, and suggesting improvements

- Participating in code reviews, providing feedback on testability, and promoting best practices for quality assurance within the development team

- Working in agile or iterative development environments

- Participating in Sprint planning standups, retrospectives, and other agile ceremonies to ensure quality goals are met

- Escalate any risks in a timely manner

- Present clear, organized, and concise information to all audiences through a variety of media to enable effective decisions

- Perform other duties as assigned

Qualifications

- Experience implementing cloud native test automation tools and defining frameworks and methods that increase efficiency and reduce Data Center footprint

- Design and implement robust and scalable test automation solutions within an Azure DevOps and CI/CD environment to improve the quality of functional, regression, and system tests

- Works collaboratively with cross-functional teams in agile settings to understand business requirements to develop test automation that supports DevOps and CI/CD

- Strong experience with agile methodologies

- Experience in streamlining continuous test processes that improve product delivery

- Strong development skills in core Java concepts and Selenium Test Automation Framework development

- Experience with Selenium WebDriver, TestNG, Junit, Cucumber, Gherkin, and XPath

- Experience developing scripts to perform comprehensive automated testing on multiple platforms including web based, client server, and mainframe

- Experience developing test automation for SOA Services and SOAP/REST APIs

- Experience with Azure Repos, GitHub, Bitbucket or other software repositories

- Experience with CI/CD pipeline tools such as Azure Pipelines, Jenkins, or Bamboo

- Strong understanding of dependency management and build tools such as Maven

- Proficient in keyword, data driven, and behavior-driven test automation development

- Experience with test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane

- Develop and maintain reusable components, functions, methods, and libraries to reduce maintenance and increase efficiency and scalability

- Ability to adhere to Software Engineering disciplines

- Advanced verbal and written communication skills

- Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

- Advanced organizational, planning and time management skills

- Skill in exercising initiative and using good judgment to make sound decisions

- Advanced analytical/quantitative, reconciliation, deductive reasoning, and problem-solving skills

- Skill in mentoring and training less experienced staff

- A Bachelor's Degree in Computer Science, Engineering, Mathematics, a related field, or equivalent experience

Desired Qualifications:

- Knowledge of multiple test automation tools and test automation patterns

- Experience with evaluating new software testing tools and performing proof of concepts.

- Experience developing YAML based Azure pipelines

- Experience with one or more scripting languages to support CI/CD pipeline jobs

- Experience writing test automation code with IntelliJ and/or Visual Studio Code

- Experience with databases (Microsoft SQL Server is preferred)

- ASTQB CTFL or CTAL-TAE Certification

- Working knowledge of banking/financial industry standards and practices

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19239-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due late stage mortgage and equity accounts (31 + days) in delinquency, in accordance with all government, investor, VA/FHA, and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Serve as mentor/trainer and provide guidance and assistance to team members. Work under minimal supervision. Conduct complex/difficult tasks of considerable latitude.

Responsibilities

• Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up-to-date and in compliance with government and Navy Federal guidelines

• Ensure required notifications, including collection emails, letters and any applicable state/regulatory letters are sent to members

• Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

• Record, track and report member concerns to management

• Notate member arrangements in Collection system, reason(s) for delinquency, and any foreclosure alternatives offered to member

• Track and update action items in database(s)

• Collect, prepare and maintain data for analysis, reports and reference

• Perform manager share transfers (MST) for amounts up to authorized limits

• Obtain detailed financial information from delinquent members and offer solutions and alternatives to bankruptcy/charge-off

• Contact and counsel delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure required notifications, including breach and collection letters, and any applicable state/regulatory/investor letters are sent to members

• Initiate and ensure corrective action to member accounts and/or documentation to ensure complete and accurate documentation

• Respond to inquiries; offer solutions to members, other business units and external organizations

• Communicate external loss mitigation options, including, but not limited to: Making Home Affordable Program such as HARP

• Offer short term property retention solutions including repayment plans, promises-to-pay, forbearance, modifications and deferral programs

• Explain and communicate relinquishing property options such as short sales, deeds-in-lieu, and foreclosure

• Serve as mentor/trainer and provide guidance and assistance to team members

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Perform other related duties as assigned

Qualifications

• Significant experience in performing clerical or administrative duties/responsibilities

• Significant experience in member/customer service preferably in a call center, retail banking or financial institution

• Advanced knowledge of state and federal laws affecting the collection of delinquent mortgage and equity loans; real estate, bankruptcy and foreclosure

• Significant experience in resolving complex mortgage collection issues and inquiries

• Expert knowledge of NFCU, Fannie Mae, VA and Freddie Mac and MI guidelines to determine eligibility for mortgage collection

• Expert knowledge of Fair Debt collection Practices Act, Fair Credit Reporting Act and related federal and state consumer protection rules and regulations

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Experience in leading, guiding and mentoring others

• Experience in work which displays increasing levels of responsibility and/or authority

• Significant experience in working with complex specialized accounts/default data as it relates to collections/bankruptcy regulations and practices

• Ability to work independently and in a team environment

• Advanced clerical, technical or administrative skills

• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced research, analytical, and problem solving skills

• Advanced verbal and written communication skills

• Advanced database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

Desired Qualifications

• Working knowledge of Navy Federal mortgage products, services, programs, policies and procedures

Hours: Monday - Friday, 12:30PM - 9:00PM *with occasional Saturdays 8:00AM - 12:00PM ET

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19333-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Procurement and Vendor Management Operational Risk Analyst III supports effective departmental management under NFCU Data Governance Standards. In collaboration with business process owners, the Analyst role proactively builds and maintains risk and control matrices to identify, assess, monitor, update, and report operational control monitoring results related to procurement and vendor management.

Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Perform and facilitate the collection, review and assimilation of RCSA assessment data and reporting into concise and meaningful reports

• Develop and monitor Procurement and Vendor Management Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) and contribute to development of dashboards, scorecards and reports to support management activities

• Supports the execution of front-line controls, self-assurance, RCSAs, independent risk testing, and audit activities as directed

• Evaluate and enhance the Data Governance

• Plan the research for and development of specialized risk assessment scopes

• Collaborate with management and personnel to optimize risk assessment scope development

• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

• Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

• Develops new and updates Operational Risk policies and procedures

• Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

• Perform other duties as assigned

Qualifications

• Expert knowledge and understanding of risk-based auditing techniques and methodologies

• Minimum of 5-7 years of hands-on experience with risk and controls self-assessments (RCSA)

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced knowledge in Procurement and Vendor Management, and Third-Party Risk Management

• Demonstrated experience supporting or evaluating data integration processes across common platforms (e.g., Service Now, Pega, SharePoint Online, PowerBI, etc.)

• Advanced skill interpreting, extrapolating, and interpolating data for statistical research and modeling

• Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

• Working knowledge of various data structures and ability to extract data sources (e.g., SharePoint, Service Now, PowerBI)

• Expert knowledge of operational and regulatory risk control concepts and practices

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Advanced Microsoft Excel and Power Point skills

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert organizational, planning and time management skills

• Expert research and analytical skills

• Expert communication and negotiation skills

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

• Expert customer service focus and relationship management skills

• Expert skill using innovative thinking to solve problems and facilitate the decision-making process

• Advanced word processing and spreadsheet software skills

• Advanced presentation software skills

• Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

• Experience in Third- Party Risk Management

• Working knowledge of Navy Federal's products, services, programs, policies, and procedures

• CPA, CIA, CFA, CRCM, PMP, NCCO, NCRM, CRMA

• Master's Degree in related field or equivalent combination of training, education and experience

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Advanced degree in Data Analytics, Information Systems, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19222-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union