Company Detail

Job Description

Overview

To supervise the Mechanical Services Section during the evening shift. To analyze, determine and complete HVAC mechanical requirements pertaining to system installation, operation, alteration, repairs, and maintenance. To serve as project manager for mechanical projects.

Responsibilities

• Analyzes, determines, and completes the HVAC mechanical requirements including requirements such as installation, operation, alteration, repair, and maintenance of the heating system, the ventilation system, the air conditioning system, the sprinkler system, refrigeration, and major appliances

• Diagnoses and troubleshoots operational problems using operation maintenance and repair manuals and disassembles system to repair problems

• Identifies problems and determines the most effective and efficient solution and performs the required maintenance or repair or adjustment

• Tests the systems to perform preventive maintenance

• Plans, organizes and directs the activities of the Mechanical Services Section evening shift

• Performs supervisory administrative duties: prepares and conducts performance appraisals, counsels employees, and oversees employee training and development

• Delegates workload to staff based on level of experience and ensure tasks are completed with minimal inconvenience and/or disruption to Navy Federal Credit Union operations

• Researches documents, communicates and observes compliance with Navy Federal Credit Union local, state, and federal regulatory guidelines pertaining to mechanical maintenance

• Use multiple computer based applications to perform environmental system control adjustments, maintain the energy management and monitoring systems

• Inspect building systems and diagnose mechanical efficiency, malfunctions, or desired alterations

• Acts as project manager for in-house and contracted projects. Assists in the development of contract specifications. Reviews contract documentation and blueprints provided by outside engineers for contract installations

• Acts as the project manager for assigned in-house and contracted projects. Assists in the development of contract specifications.

• Reviews documentation and blueprints developed by outside engineers and contractors for technical accuracy, constructability, and compatibility with existing systems and equipment

• Inspects work completed by contractors to ensure specifications and quality requirements have been met

• Identifies errors or problems and offers solutions and suggestions

• Establishes and executes equipment and systems preventive maintenance program

• Works closely with the customer, contractor, and various levels of NFCU employees to ensure scheduled completion of project resolving problems as necessary

• Observes and enforces safe working conditions through continual training of the staff and by bringing unsafe situations to the attention of employees whenever encountered

• Maintains knowledge of industry, regulatory, building codes, and EPA ADA and OSHA laws and regulations and ensures that apprentices are trained on the above

• Performs other duties as assigned or appropriate

Qualifications

• Six years of HVAC experience

• Demonstrated ability to supervise and evaluate subordinates

• Ability to oversee work for compliance with OSHA requirements

• Ability to meet deadlines, exercise initiative, good judgment and make sound decisions

• Ability to read mechanical/plumbing/fire protection blueprints

• Ability to meet deadlines, exercise initiative, good judgment and make sound decisions

• Experience in operations and maintenance of large buildings

• Thorough knowledge in the installation, maintenance, operation and repair of plumbing system, refrigeration equipment, centrifugal chillers, computer room environmental equipment, air handler system and pneumatic control systems

• Thorough knowledge of state and local mechanical codes

• Must possess driver's license

• Master Mechanical License or ability to obtain license within six months of hiring

• Universal Refrigerant Transition and Recovery Certification

• Effective planning and organizational skills

Desired Qualifications

• High school, trade school diploma or equivalent

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Location: 820 Follin Lane Vienna, Virginia 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19120

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Direct the management of Navy Federal Financial Group (NFFG) compliance programs, regulatory reporting, communications, inquiries, and audits to Financial Industry Regulatory Authority (FINRA), Securities and Exchange Commission (SEC), Municipal Securities Ruling Board (MSRB), all state Department of Financial Institutions (pertaining to securities and insurance regulations), Federal Reserve, Department of Labor (DOL) (pertaining to ERISA and other investment/ insurance laws regulations), and NCUA and Navy Federal standards. Serve as Bank Secrecy Act (BSA)/Anti Money Laundering (AML) under rules governed by the Financial Crimes Enforcement Network (FinCEN). Serve as Risk Officer to implement NFCU Enterprise Risk Management Program. Develop NFFG strategic compliance initiatives for Navy Federal Investment Services, a SEC Registered Investment Advisor and FINRA Registered Broker Dealer. Serve as Chief Compliance Officer for NFIS and NFFG. Ensure NFIS and NFFG staff adhere to regulations with State Insurance Divisions. Ensure compliance with municipal/options transactions. Serve as primary Legal representative for NFIS and NFFG.

Responsibilities

• Direct the management of NFFG compliance programs, regulatory reporting, communications, inquiries, and audits for multiple external regulatory entities to include but not limited to FINRA, SEC, MSRB, Federal Reserve Bank and others

• Create, lead, and manage a comprehensive risk analysis and risk management plan for NFFG and NFIS. Additionally, serve as the main point of contact for legal and regulatory issues within NFFG

• Act as Risk Officer for NFFG and ensure risk management practices and standards are embedded across the operational, financial, credit, compliance, and strategic risk domains for NFFG

• Detect and remain alert of fraud trends, Red Flags and proactively implement preventive measures

• Develop, manage, and implement compliance programs, licensing/registration processes and documentation; ensure updated registration and regulatory changes are incorporated

• Establish/direct internal/ external controls for compliance/audit purposes with applicable statutory requirements and organizational policies

• Stay informed of business environment, financial services, and associated trends to ensure competitive business conditions and newest developments are incorporated

• Act as the main point of contact for NFFG legal for vendor contract review and for inquiries from both outside parties and internal staff, and provide oversight of resolution

• Act as a liaison with NFCU's Office of General Counsel, Compliance, and Enterprise Risk team, partnering, collaborating, and escalating issues as needed

• Act as liaison with NFFG's business units to facilitate, improve, and strengthen operations decisions-making through integration of legal analysis as part of the business development process

• Perform supervisory/managerial responsibilities

• Perform other duties as assigned

Qualifications

• FINRA Registration: Series 7 and 24.

• Juris Doctor from an accredited law school, fully accredited by the American Bar Association

• Bachelor's Degree in business administration or a related field, or the equivalent combinations of educations, training, or experience

• Significant experience in leading a broker/dealer compliance operation in a financial organization

• Significant experience in leading broker/dealer risk management in a financial organization

• Significant experience in legal document (POA, Trust, Will, Operating Agreements, etc.) and contract review

• Expert knowledge of federal, state, local and industry regulation affecting financial institutions to include broker/dealer and advisory firms

• Significant experience in managing and maintaining an effective, ongoing compliance program

• Significant experience in managing an Office of Supervisory Jurisdiction (OSJ) and operations department

• Experience in compliance analysis

• Significant experience in supervising and leading employees

• Expert knowledge of banking/financial industry standards and practices

• Advanced skill making sound organizational and operational decisions

• Advanced research, analytical, and problem-solving skills

• Advanced skill analyzing facts/identifying controls/developing procedures/recommending solutions

• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced relationship building, negotiation and facilitation skills

• Advanced verbal and written communication skills

Desired Qualifications:

• Desired - Advanced degree in business, Finance, Insurance, Management or Marketing

• Desired - Knowledge of Navy Federal objectives, functions and policies and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19031

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist with planning, managing, and directing quantitative modeling functions for the Lending Department. Assist in managing the development and improvement of complex models, documentation, and reports used to forecast losses, provision expenses, determine appropriate reserves, and forecast originations and other items for the annual budget exercise, and scheduled and unscheduled updates. Support senior management in developing and executing strategic plans. Work is performed under limited supervision.

Responsibilities

• Assist in managing the design of predictive and forecasting models, and other techniques to support quarterly loss provision forecast and budget exercises

• Assist in managing large-scale modeling and data development projects to improve Lending's forecasting capability

• Ensure that modeling specifications and constructs adhere to defined mathematical and statistical standards

• Support quarterly CECL process, managing data improvement and validation, and assisting CECL reserve determination preparation

• Manage model governance activities and coordinate with Model Risk Management to ensure validation frameworks and controls comply with Navy Federal and regulatory standards

• Establish and strengthen system controls, facilitate process management, model performance and data reconciliation, and recommend improvements to modeling methodologies

• Evaluate/develop/implement analytic and modeling techniques and best practices

• Stay abreast of business direction, environment and strategy; ensure that analytic output meets business needs

• Present modeling results and recommendations to executives and external parties

• Collaborate with Technology Service to design and build the technology infrastructure necessary to support modeling efforts

• Drive continuous process improvement to increase accuracy and efficiency of models and reduce financial and operational risk

• Collaborate with internal business partners and external vendors to develop and validate models

• Partner with senior management to ensure internal/external regulatory exam preparedness

• Ensure that department adheres to modeling standards, guidelines, procedures, controls and best practices

• Identify and resolve performance gaps and obstacles; develop and implement changes and improvements

• Participate on organization wide project teams and monitor projects assigned to the department to ensure milestones are completed on schedule

• Serve as subject matter expert regarding section functions, systems, policies and/or procedures

• Perform other duties as assigned

Qualifications

• Significant experience in leading and managing data science or quantitative modeling projects or teams, preferably in a large financial services organization

• Extensive experience in financial modeling using mathematical techniques, statistical methods, forecasting and related analytical tools; working or leading Time Series modeling experience is strongly desired

• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems

• Significant experience in presenting findings, conclusions, alternatives and information clearly and concisely; significant experience in delivering presentations to virtual and in person teams; communicating highly complex technical concepts to non-technical staff and senior management

• Advanced skill interacting tactfully and effectively in difficult situations, exercising initiative and using good judgment to make sound decisions

• Significant experience in model governance and controls and/or auditing

• Experience with International Financial Reporting Standards (IFRS), Comprehensive Capital Analysis and Review (CCAR) Dodd-Frank Act Stress Test (DFAST) or Current Expected Credit Loss (CECL) standards

• Working knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling

• Expert analytical/quantitative and deductive reasoning skills

• Advanced research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis

• Significant experience programming in SAS, R, Python or other language

• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Advanced skill to effectively manage a remote distributed workforce across multiple locations and time zones

• Advanced skill establishing and maintaining working relationships with all levels of staff, management, stakeholders, and vendors

• Expert verbal, interpersonal and written communication skills

• Expert database, word processing, reporting, spreadsheet and presentation software skills

• Master's degree in mathematics, statistics, data science, or related field, or the equivalent combination of education, training and experience

Desired Qualification(s)

• Advanced knowledge of Navy Federal policies, procedures, products, and services

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19038

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Level II

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials, and equity; incentive pay; and job documentation, analysis, and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives and human resource initiatives. Serve as an extension of the Compensation Leadership team. Works independently.

Senior

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials and equity; incentive pay; and job documentation, analysis and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives. Works independently. Lead the most complex/unusual tasks with considerable latitude and impact.

Responsibilities

Level II

• Serve as a leader in establishing strategic direction for compensation programs within one business unit and partner with Human Resource Business Partner (HR BP) to communication compensation programs

• Develop, cultivate, and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Conduct job reviews and evaluations while guiding client groups in the development of new jobs and job families

• Lead the design and conduct training on programs for employees and management

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify, and execute Navy Federal policies, standards, and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Direct and assign the business unit work to the Compensation Consultants, Analysts and Specialists

• Lead, guide, and mentor to less experienced staff align to their business areas

• Manage projects of varied scope

• Prepare complex summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Perform other duties as assigned

Senior

• Develop, cultivate and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Design and document jobs through the collection and analysis of information about job responsibilities and requirements

• Design and conduct training on programs for employees and management

• Design and develop programs and practices; make strategic recommendations

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify and execute Navy Federal policies, standards and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Lead, guide and mentor less experienced staff

• Manage projects of varied scope

• Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines

• Perform other duties as assigned

Qualifications

Level II

• Advanced knowledge of compensation principles, practices, and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Significant experience in analyzing and administering job, market, and salary evaluation programs

• Significant experience in compensation planning and incentive plan development

• Responsible for maintaining awareness and knowledge of market conditions and trends to support compensation programs, processes, and initiatives for the enterprise and/or a specific client area

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Significant experience working and participating in cross-functional, multi-dimensional teams and projects

• Significant experience in independently managing or administering a function or project

• Significant experience in leading, guiding and mentoring less experienced staff

• Significant experience managing multiple priorities independently and distributing work to team members to ensure deadlines are met

• Significant experience creating professional presentations to deliver and educate compensation concepts and initiatives to the general employee population

• Advanced experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Experience working in an HR BP model

• Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Certified Compensation Professional (CCP) certification

• Advanced skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Senior

• Advanced knowledge of compensation principles, practices and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Experience working and participating in cross-functional, multi-dimensional teams and projects

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience in independently managing or administering a function or project

• Extensive experience in handling highly confidential and sensitive situations

• Extensive experience in identifying relevant analytical problems, determining appropriate diagnostic methods and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Significant experience in analyzing and administering job, market and salary evaluation programs

• Experience in compensation planning and incentive plan development

• Effective skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Expert verbal and written communication skills

• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced skill speaking and/or presenting in front of groups in a professional setting

• Expert organizational, planning and time management skills

• Expert word processing and spreadsheet software skills

• Advanced database and presentation software skills

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Desired Qualifications

Senior

• Familiarity with Navy Federal's functions, philosophy, operations and organizational objectives

• Experience with mergers/acquisitions

• Previous consulting experience in an HR related Consulting firm

• CCP certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452 | 9999 Willow Creek RoadSan Diego, CA 92131

The salary range for this position is: Level II $76,900 - $138,900 annually | Senior $95,000 - $159,675 annually

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19044-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Responsibilities

• Ensures effective management of projects from inception through implementation

• Defines, develops, and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

• Works with the business group to determine and understand business requirements

• Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

• Develops clear and concise "big picture" of projects within Navy Federal organizational goals

• Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manages project budgets including risk and impact of changes to project plans

• Identifies and minimizes project risks or constraints that would impact project deliverables

• Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

• Maintains/archives project documentation

• Ensures project deliverables are met in accordance with customers' expectations

• Sets, manages, and communicates client expectations for the project

• Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

• Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

• Monitors and controls risks ensuring timelines are met and project goals are attained

• Facilitates project team and client meetings for the resolution of project issues

• Provides project status reports to management

• Ensures success of projects by working closely with Procurement regarding vendor contracts

• Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management

• Manages contracts' quality assurance, including contract administration and execution

• Manages contract budget, cost control mechanisms and Change control

• Serves as primary point of contact for project management and related issues

• Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

• Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

• Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to

• stakeholders

• Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

• Promotes team building and skills development of project team members

• Manages multiple, large, and highly complex projects

• Participates in developing, modifying, and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Works on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Negotiates with or influences division/department management to facilitate project resolution within timelines and budget constraints

• Manages relationships with vendors, participates in contact negotiations, oversees contract quality assurance, budget, and cost mechanisms

• Performs other related duties as assigned

Qualifications

• Extensive project management experience overseeing multiple, large complex projects

• Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis

• Expertise developing and managing relationships across business units and the organization

• Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment

• Strong understanding of contact and their impact on projects

• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Excellent interpersonal, verbal, and written communication skills

• Demonstrated skill in producing desired results and achieving goals and objectives

• Demonstrated skill directing and controlling project activities of a broad functional area

• Bachelor's degree in Business, Management, or related field or the equivalent combination of education, training, or experience

Desired Qualifications

• Advanced Degree in Business, Management, Economics, Finance, or related field

• Knowledge of Navy Federal's, or other financial institutions', operations

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19129

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To organize, facilitate, and coordinate small to large scope initiatives from inception through implementation. Work with stakeholders to plan, measure, deploy action plans and resources to improve operational processes, procedures, standards and deliver solutions, reports, and presentations to business partners and leadership. Develop business cases and operations roadmaps, sourcing and building key industry partnerships, detailing competitive analysis and industry models.

Responsibilities

• Develop, plan and deliver solutions to drive the NFCU strategies ensuring processes, systems, operations, quality assessments and service standards are targeted to support superior objectives

• Provide strategic analysis and recommendations to assist key decisions made by senior leadership regarding technology, financial market trends, by identifying departments strengths, weaknesses, opportunities and threats

• Assist in leading project teams on complex initiatives of significant business risk and impact across the organization

• Lead and coordinate the planning, scheduling, budgeting, and resourcing of projects to scope, identify risk exposure and remediation of non-compliance to standards

• Prepare and deliver moderately complex project plans, proposals, schedules, communications, and resource impacts and staff requirements

• Develop, analyze, and provide operational dashboards with project progress, resource allocation, and communication status

• Facilitate regular project reviews to assess business alignment and identify areas for improvement. Make recommendations for improvement to departmental leadership

• Lead benchmarking standards research including measuring goals against performance, continuous improvement, and potential use of industry-leading vendors

• Review processes/programs/services for all functional and operational areas to identify, capture, analyze, assess and recommend improvements to respond to services/or operation/or member service areas without clear practice or precedent

• Identify and collaborate with various levels of staff to accomplish all tasks/assignments and recommend and execute moderately complex process improvements

• Schedule and perform as-needed operations audits noting procedural and other operational deficiencies or vulnerabilities

• As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve moderately complex operation strategies for the branch

• Monitor key performance indicators, determine gaps in performance metrics, and recommend /execute change management techniques for efficiency/quality improvements to moderately complex processes

• Partner with business units to determine benchmarking targets to ensure effective processes are in place, including proactive and reactive initiatives review of assignments, quality assurance, and cross-servicing of operations and services

• Provide strategic direction to ensure initiatives are communicated and implemented for all functional and operational business units

• Set and implement operational objectives and goals that align with division, department and corporate strategies

• Provide results of and develop recommendations based on analysis and research of trends in support of projects and initiatives

• Promote and educate on the change management required for implementation of solutions and define and track measures of success for ensuring new solutions are embraced

• Identify moderately complex operational, training, and service/products goals and create opportunities to join forces across the organization

• Ensure consistent, appropriate and fluid communication across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of project/process improvement/change management methodologies

• Experience in using Agile methodologies/principles (Scrum, XP, Lean etc.)

• Significant experience in using Change Management tools such as: change impact analysis, change readiness assessment, stakeholder assessment and alignment, communications and training, content design/development

• Advanced in the use of PCs and software applications.

• Ability to manage multiple activities simultaneously and achieve desired results

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced research, analytical, and problem solving skills

• Advanced verbal, written and interpersonal communication skills to include present findings and conclusions

• Advanced organizational, and planning and time management skills

• Advanced skill interpreting, applying and explaining written and oral regulations, instructions, operations, products, procedures.

• Bachelor's degree in Business Administration, Management, or related field or equivalent combination of education, training and experience

Desired Qualifications

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Proven experience in Underwriting operations and processes and/or other related, applicable REL experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19088-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Loan Protection Programs (LPP) department manages Navy Federal's Guaranteed Asset Protection (GAP) product. We assist members with adding the product to their consumer loan and file claims for members involved in a total loss accident. Our claim processors contact insurance companies to obtain the necessary paperwork, calculate the GAP amount, submit claims for payment, manage the claim documentation, and assist members over the phone.

**A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the -Attach Cover Letter" button during your application.

Responsibilities

- Provide support to assigned department; may work on small projects

- Review Guaranteed Asset Protection Services Application (NFCU 298A) for completeness and accuracy to determine if additional information is needed.

- Assign the NFCU 298A to specific queues in different operating systems

- Review and place GAP claim documents in member folder

- Create and send letters to members in reference to incorrect NFCU 298A's

- Support business strategy and initiatives within the business unit and/or across the organization

- Assist and collaborate with various levels of staff to accomplish tasks/assignments

- Perform research and analysis; may include quantitative and/or qualitative analysis

- Maintain professionalism in all interactions, placing member service as priority

- Provide comprehensive day-to-day operational support

- Provide support in functional areas of the credit union

- May provide direct member service in high volume situations

- Process and update data in automated systems; may generate and analyze reports

- Perform other duties as assigned

Qualifications

- Must be pursuing a degree from an accredited college/university

- Effective interpersonal, verbal, and written communication skills

- Effective research, analytical, and problem-solving skills

- Effective skill maintaining accuracy with attention to detail and meeting deadlines

- Ability to exercise initiative and good judgment to make sound decisions

- Ability to adapt to new technologies

- Ability to provide exceptional member service

- Effective word processing and spreadsheet software skills

- Effective organizational, planning and time management skills

- Ability to work independently and in a team environment

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18902

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Business Transformation Analyst II is responsible for collecting and analyzing business needs and requirements as tied to continual enterprise data and technology transformation, including artificial intelligence. Collaborate with junior and senior stakeholders to understand business priorities and value across multiple business areas across the enterprise. Promote "art of possible" mindset and challenge the status quo as the organization transforms. Compile, research, analyze, and document data and business requirements, workflow / processes, and functionality. Conduct complex work with latitude for independent judgment and decision making.

Responsibilities

• Provide thought leadership on business transformation driven by new technology capability builds while balancing the trade-offs between solution options

• Drive for end-to-end solutions that deliver transformational member value rapidly in iterative releases of new analytics and technology solutions, including artificial intelligence (AI)

• Evangelize the "art of the possible" mindset across the enterprise and ensure we are transforming not only technology but also the way the enterprise considers solving business challenges with technology

• Liaise between business/journey leads/goal owners/product owners and development teams

• Drive and prioritize capability feature and function requests for future releases from business

• Solve business problems by defining robust solutions via interviewing stakeholders, identifying and evaluating alternatives with a focus on transformative capabilities, and presenting findings

• Track and manage requirements status and changes throughout project / product lifecycle via board/backlog management

• Conduct requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, verifiable, and that they conform to defined standards

• Create and communicate artifacts; translating business needs into executable requirements and acceptance criteria for delivery teams

• Create and present executive summaries of requirements for senior stakeholders

• Partner with Scrum Masters and Release Train team for overall product board/backlog creation, maintenance, and management as related to requirements

• Maintain backlog of business needs and transformation objectives and works with team capability strategy team to prioritize in an iterative and agile framework

• Influence and negotiate prioritization of delivery across numerous business areas across the enterprise

• Understand enterprise technology roadmaps across multiple business stakeholders and synthesize frequently changing inputs, priorities, and dependencies

• Stay abreast of latest FinTech and analytics capability trends and technologies

• Propose innovative solutions leveraging a combination of existing and emerging data and analytics technologies

• Support and enable agile way of working across technical and functional teams

• Other duties as assigned

Qualifications

• Experience driving capability roadmap and prioritization with business stakeholders

• Experience in the banking/financial services industry and deep understanding of industry trends, products, and services

• Experience working in a large-scale IT and/or financial services organization with responsibility for the technology strategy relating to business transformation via digital experience platforms and processes, cloud-native, etc.

• Knowledge of FinTech space and emerging technologies (Cloud, Data Virtualization, etc.)

• Experience in organizational transformation, digital journeys, customer experience

• Knowledge of and significant experience with end to end MVP product and capability delivery

• Ability to independently plan, organize, and lead large and complex efforts

• Advanced skill in driving alignment and consensus across broad working groups from junior to executive stakeholder groups

• Advanced skill in relationship management horizontally across multiple business and technology functions and sources of requirements inputs, including but not limited to senior business stakeholders, journey execution leads, goal owners, product owners, solution architects, etc.

• Advanced change management skills and the ability to influence others and set priorities around constant change

• Advanced project management skills and/or experience working in Agile project management

• Advanced skill in developing high quality deliverables, including oral, written, and PPT presentations for executive communications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Desired Qualifications

• Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM)

• Master's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18921

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 4698 Gardens Park Boulevard, Orlando, FL 32839

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19141

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To supervise the Mechanical Services Section during the evening shift. To analyze, determine and complete HVAC mechanical requirements pertaining to system installation, operation, alteration, repairs, and maintenance. To serve as project manager for mechanical projects.

Responsibilities

• Analyzes, determines, and completes the HVAC mechanical requirements including requirements such as installation, operation, alteration, repair, and maintenance of the heating system, the ventilation system, the air conditioning system, the sprinkler system, refrigeration, and major appliances

• Diagnoses and troubleshoots operational problems using operation maintenance and repair manuals and disassembles system to repair problems

• Identifies problems and determines the most effective and efficient solution and performs the required maintenance or repair or adjustment

• Tests the systems to perform preventive maintenance

• Plans, organizes and directs the activities of the Mechanical Services Section evening shift

• Performs supervisory administrative duties: prepares and conducts performance appraisals, counsels employees, and oversees employee training and development

• Delegates workload to staff based on level of experience and ensure tasks are completed with minimal inconvenience and/or disruption to Navy Federal Credit Union operations

• Researches documents, communicates and observes compliance with Navy Federal Credit Union local, state, and federal regulatory guidelines pertaining to mechanical maintenance

• Use multiple computer based applications to perform environmental system control adjustments, maintain the energy management and monitoring systems

• Inspect building systems and diagnose mechanical efficiency, malfunctions, or desired alterations

• Acts as project manager for in-house and contracted projects. Assists in the development of contract specifications. Reviews contract documentation and blueprints provided by outside engineers for contract installations

• Acts as the project manager for assigned in-house and contracted projects. Assists in the development of contract specifications.

• Reviews documentation and blueprints developed by outside engineers and contractors for technical accuracy, constructability, and compatibility with existing systems and equipment

• Inspects work completed by contractors to ensure specifications and quality requirements have been met

• Identifies errors or problems and offers solutions and suggestions

• Establishes and executes equipment and systems preventive maintenance program

• Works closely with the customer, contractor, and various levels of NFCU employees to ensure scheduled completion of project resolving problems as necessary

• Observes and enforces safe working conditions through continual training of the staff and by bringing unsafe situations to the attention of employees whenever encountered

• Maintains knowledge of industry, regulatory, building codes, and EPA ADA and OSHA laws and regulations and ensures that apprentices are trained on the above

• Performs other duties as assigned or appropriate

Qualifications

• Six years of HVAC experience

• Demonstrated ability to supervise and evaluate subordinates

• Ability to oversee work for compliance with OSHA requirements

• Ability to meet deadlines, exercise initiative, good judgment and make sound decisions

• Ability to read mechanical/plumbing/fire protection blueprints

• Ability to meet deadlines, exercise initiative, good judgment and make sound decisions

• Experience in operations and maintenance of large buildings

• Thorough knowledge in the installation, maintenance, operation and repair of plumbing system, refrigeration equipment, centrifugal chillers, computer room environmental equipment, air handler system and pneumatic control systems

• Thorough knowledge of state and local mechanical codes

• Must possess driver's license

• Master Mechanical License or ability to obtain license within six months of hiring

• Universal Refrigerant Transition and Recovery Certification

• Effective planning and organizational skills

Desired Qualifications

• High school, trade school diploma or equivalent

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Location: 820 Follin Lane Vienna, Virginia 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19120

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Direct the management of Navy Federal Financial Group (NFFG) compliance programs, regulatory reporting, communications, inquiries, and audits to Financial Industry Regulatory Authority (FINRA), Securities and Exchange Commission (SEC), Municipal Securities Ruling Board (MSRB), all state Department of Financial Institutions (pertaining to securities and insurance regulations), Federal Reserve, Department of Labor (DOL) (pertaining to ERISA and other investment/ insurance laws regulations), and NCUA and Navy Federal standards. Serve as Bank Secrecy Act (BSA)/Anti Money Laundering (AML) under rules governed by the Financial Crimes Enforcement Network (FinCEN). Serve as Risk Officer to implement NFCU Enterprise Risk Management Program. Develop NFFG strategic compliance initiatives for Navy Federal Investment Services, a SEC Registered Investment Advisor and FINRA Registered Broker Dealer. Serve as Chief Compliance Officer for NFIS and NFFG. Ensure NFIS and NFFG staff adhere to regulations with State Insurance Divisions. Ensure compliance with municipal/options transactions. Serve as primary Legal representative for NFIS and NFFG.

Responsibilities

• Direct the management of NFFG compliance programs, regulatory reporting, communications, inquiries, and audits for multiple external regulatory entities to include but not limited to FINRA, SEC, MSRB, Federal Reserve Bank and others

• Create, lead, and manage a comprehensive risk analysis and risk management plan for NFFG and NFIS. Additionally, serve as the main point of contact for legal and regulatory issues within NFFG

• Act as Risk Officer for NFFG and ensure risk management practices and standards are embedded across the operational, financial, credit, compliance, and strategic risk domains for NFFG

• Detect and remain alert of fraud trends, Red Flags and proactively implement preventive measures

• Develop, manage, and implement compliance programs, licensing/registration processes and documentation; ensure updated registration and regulatory changes are incorporated

• Establish/direct internal/ external controls for compliance/audit purposes with applicable statutory requirements and organizational policies

• Stay informed of business environment, financial services, and associated trends to ensure competitive business conditions and newest developments are incorporated

• Act as the main point of contact for NFFG legal for vendor contract review and for inquiries from both outside parties and internal staff, and provide oversight of resolution

• Act as a liaison with NFCU's Office of General Counsel, Compliance, and Enterprise Risk team, partnering, collaborating, and escalating issues as needed

• Act as liaison with NFFG's business units to facilitate, improve, and strengthen operations decisions-making through integration of legal analysis as part of the business development process

• Perform supervisory/managerial responsibilities

• Perform other duties as assigned

Qualifications

• FINRA Registration: Series 7 and 24.

• Juris Doctor from an accredited law school, fully accredited by the American Bar Association

• Bachelor's Degree in business administration or a related field, or the equivalent combinations of educations, training, or experience

• Significant experience in leading a broker/dealer compliance operation in a financial organization

• Significant experience in leading broker/dealer risk management in a financial organization

• Significant experience in legal document (POA, Trust, Will, Operating Agreements, etc.) and contract review

• Expert knowledge of federal, state, local and industry regulation affecting financial institutions to include broker/dealer and advisory firms

• Significant experience in managing and maintaining an effective, ongoing compliance program

• Significant experience in managing an Office of Supervisory Jurisdiction (OSJ) and operations department

• Experience in compliance analysis

• Significant experience in supervising and leading employees

• Expert knowledge of banking/financial industry standards and practices

• Advanced skill making sound organizational and operational decisions

• Advanced research, analytical, and problem-solving skills

• Advanced skill analyzing facts/identifying controls/developing procedures/recommending solutions

• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced relationship building, negotiation and facilitation skills

• Advanced verbal and written communication skills

Desired Qualifications:

• Desired - Advanced degree in business, Finance, Insurance, Management or Marketing

• Desired - Knowledge of Navy Federal objectives, functions and policies and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19031

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist with planning, managing, and directing quantitative modeling functions for the Lending Department. Assist in managing the development and improvement of complex models, documentation, and reports used to forecast losses, provision expenses, determine appropriate reserves, and forecast originations and other items for the annual budget exercise, and scheduled and unscheduled updates. Support senior management in developing and executing strategic plans. Work is performed under limited supervision.

Responsibilities

• Assist in managing the design of predictive and forecasting models, and other techniques to support quarterly loss provision forecast and budget exercises

• Assist in managing large-scale modeling and data development projects to improve Lending's forecasting capability

• Ensure that modeling specifications and constructs adhere to defined mathematical and statistical standards

• Support quarterly CECL process, managing data improvement and validation, and assisting CECL reserve determination preparation

• Manage model governance activities and coordinate with Model Risk Management to ensure validation frameworks and controls comply with Navy Federal and regulatory standards

• Establish and strengthen system controls, facilitate process management, model performance and data reconciliation, and recommend improvements to modeling methodologies

• Evaluate/develop/implement analytic and modeling techniques and best practices

• Stay abreast of business direction, environment and strategy; ensure that analytic output meets business needs

• Present modeling results and recommendations to executives and external parties

• Collaborate with Technology Service to design and build the technology infrastructure necessary to support modeling efforts

• Drive continuous process improvement to increase accuracy and efficiency of models and reduce financial and operational risk

• Collaborate with internal business partners and external vendors to develop and validate models

• Partner with senior management to ensure internal/external regulatory exam preparedness

• Ensure that department adheres to modeling standards, guidelines, procedures, controls and best practices

• Identify and resolve performance gaps and obstacles; develop and implement changes and improvements

• Participate on organization wide project teams and monitor projects assigned to the department to ensure milestones are completed on schedule

• Serve as subject matter expert regarding section functions, systems, policies and/or procedures

• Perform other duties as assigned

Qualifications

• Significant experience in leading and managing data science or quantitative modeling projects or teams, preferably in a large financial services organization

• Extensive experience in financial modeling using mathematical techniques, statistical methods, forecasting and related analytical tools; working or leading Time Series modeling experience is strongly desired

• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems

• Significant experience in presenting findings, conclusions, alternatives and information clearly and concisely; significant experience in delivering presentations to virtual and in person teams; communicating highly complex technical concepts to non-technical staff and senior management

• Advanced skill interacting tactfully and effectively in difficult situations, exercising initiative and using good judgment to make sound decisions

• Significant experience in model governance and controls and/or auditing

• Experience with International Financial Reporting Standards (IFRS), Comprehensive Capital Analysis and Review (CCAR) Dodd-Frank Act Stress Test (DFAST) or Current Expected Credit Loss (CECL) standards

• Working knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling

• Expert analytical/quantitative and deductive reasoning skills

• Advanced research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis

• Significant experience programming in SAS, R, Python or other language

• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Advanced skill to effectively manage a remote distributed workforce across multiple locations and time zones

• Advanced skill establishing and maintaining working relationships with all levels of staff, management, stakeholders, and vendors

• Expert verbal, interpersonal and written communication skills

• Expert database, word processing, reporting, spreadsheet and presentation software skills

• Master's degree in mathematics, statistics, data science, or related field, or the equivalent combination of education, training and experience

Desired Qualification(s)

• Advanced knowledge of Navy Federal policies, procedures, products, and services

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19038

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Level II

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials, and equity; incentive pay; and job documentation, analysis, and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives and human resource initiatives. Serve as an extension of the Compensation Leadership team. Works independently.

Senior

To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials and equity; incentive pay; and job documentation, analysis and evaluation. Serve as business partner to Navy Federal leadership regarding compensation issues such as pay equity, job development and organizational structure to support the achievement of business goals and objectives. Drive creative thinking and provide in-depth insight during project planning, analysis, facilitation and execution of compensation initiatives. Works independently. Lead the most complex/unusual tasks with considerable latitude and impact.

Responsibilities

Level II

• Serve as a leader in establishing strategic direction for compensation programs within one business unit and partner with Human Resource Business Partner (HR BP) to communication compensation programs

• Develop, cultivate, and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Conduct job reviews and evaluations while guiding client groups in the development of new jobs and job families

• Lead the design and conduct training on programs for employees and management

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify, and execute Navy Federal policies, standards, and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Direct and assign the business unit work to the Compensation Consultants, Analysts and Specialists

• Lead, guide, and mentor to less experienced staff align to their business areas

• Manage projects of varied scope

• Prepare complex summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Perform other duties as assigned

Senior

• Develop, cultivate and maintain relationships with business unit leadership in support of Navy Federal's Compensation Program

• Lead the business planning process (annual/quarterly) with clients to establish compensation and business priorities

• Provide proactive guidance and consult with business unit leadership on organizational structure and/or reorganizations

• Lead job and salary analyses, market pricing and recommend salaries/grade level assignments for new/existing employees according to Navy Federal Compensation methodology

• Design and document jobs through the collection and analysis of information about job responsibilities and requirements

• Design and conduct training on programs for employees and management

• Design and develop programs and practices; make strategic recommendations

• Develop and recommend enhancements to improve operational processes and procedures

• Develop, modify and execute Navy Federal policies, standards and processes

• Identify and address compliance issues; update guidelines and procedures to minimize risk

• Lead, guide and mentor less experienced staff

• Manage projects of varied scope

• Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports

• Research and respond to internal/external audit requests/projects

• Research, gather and synthesize data; present conclusions and recommendations to management and/or team members

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines

• Perform other duties as assigned

Qualifications

Level II

• Advanced knowledge of compensation principles, practices, and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Significant experience in analyzing and administering job, market, and salary evaluation programs

• Significant experience in compensation planning and incentive plan development

• Responsible for maintaining awareness and knowledge of market conditions and trends to support compensation programs, processes, and initiatives for the enterprise and/or a specific client area

• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines

• Significant experience working and participating in cross-functional, multi-dimensional teams and projects

• Significant experience in independently managing or administering a function or project

• Significant experience in leading, guiding and mentoring less experienced staff

• Significant experience managing multiple priorities independently and distributing work to team members to ensure deadlines are met

• Significant experience creating professional presentations to deliver and educate compensation concepts and initiatives to the general employee population

• Advanced experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Experience working in an HR BP model

• Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

• Knowledge of systems and software used at Navy Federal

• Certified Compensation Professional (CCP) certification

• Advanced skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy, and tact

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Senior

• Advanced knowledge of compensation principles, practices and techniques

• Advanced knowledge of laws and regulations affecting compensation practices such as FLSA, Title VII, Equal Pay Act, Age Discrimination in Employment Act and Americans with Disabilities Act

• Experience working and participating in cross-functional, multi-dimensional teams and projects

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Significant experience in independently managing or administering a function or project

• Extensive experience in handling highly confidential and sensitive situations

• Extensive experience in identifying relevant analytical problems, determining appropriate diagnostic methods and solving unique and complex issues/problems

• Advanced knowledge of the relationships between Compensation, other HR functions and business operations

• Significant experience in analyzing and administering job, market and salary evaluation programs

• Experience in compensation planning and incentive plan development

• Effective skill demonstrating thought leadership in providing vision & strategic thinking to technical decisions/issues

• Expert verbal and written communication skills

• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced skill speaking and/or presenting in front of groups in a professional setting

• Expert organizational, planning and time management skills

• Expert word processing and spreadsheet software skills

• Advanced database and presentation software skills

• Advanced skill influencing and building consensus with business partners

• Bachelor's Degree in Human Resources or the equivalent combination of training, education, and experience

Desired Qualifications

Senior

• Familiarity with Navy Federal's functions, philosophy, operations and organizational objectives

• Experience with mergers/acquisitions

• Previous consulting experience in an HR related Consulting firm

• CCP certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 295 Bendix Rd Suite 250 Virginia Beach, VA 23452 | 9999 Willow Creek RoadSan Diego, CA 92131

The salary range for this position is: Level II $76,900 - $138,900 annually | Senior $95,000 - $159,675 annually

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19044-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Responsibilities

• Ensures effective management of projects from inception through implementation

• Defines, develops, and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

• Works with the business group to determine and understand business requirements

• Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

• Develops clear and concise "big picture" of projects within Navy Federal organizational goals

• Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manages project budgets including risk and impact of changes to project plans

• Identifies and minimizes project risks or constraints that would impact project deliverables

• Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

• Maintains/archives project documentation

• Ensures project deliverables are met in accordance with customers' expectations

• Sets, manages, and communicates client expectations for the project

• Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

• Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

• Monitors and controls risks ensuring timelines are met and project goals are attained

• Facilitates project team and client meetings for the resolution of project issues

• Provides project status reports to management

• Ensures success of projects by working closely with Procurement regarding vendor contracts

• Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management

• Manages contracts' quality assurance, including contract administration and execution

• Manages contract budget, cost control mechanisms and Change control

• Serves as primary point of contact for project management and related issues

• Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

• Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

• Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to

• stakeholders

• Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

• Promotes team building and skills development of project team members

• Manages multiple, large, and highly complex projects

• Participates in developing, modifying, and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Works on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Negotiates with or influences division/department management to facilitate project resolution within timelines and budget constraints

• Manages relationships with vendors, participates in contact negotiations, oversees contract quality assurance, budget, and cost mechanisms

• Performs other related duties as assigned

Qualifications

• Extensive project management experience overseeing multiple, large complex projects

• Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis

• Expertise developing and managing relationships across business units and the organization

• Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment

• Strong understanding of contact and their impact on projects

• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Excellent interpersonal, verbal, and written communication skills

• Demonstrated skill in producing desired results and achieving goals and objectives

• Demonstrated skill directing and controlling project activities of a broad functional area

• Bachelor's degree in Business, Management, or related field or the equivalent combination of education, training, or experience

Desired Qualifications

• Advanced Degree in Business, Management, Economics, Finance, or related field

• Knowledge of Navy Federal's, or other financial institutions', operations

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19129

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To organize, facilitate, and coordinate small to large scope initiatives from inception through implementation. Work with stakeholders to plan, measure, deploy action plans and resources to improve operational processes, procedures, standards and deliver solutions, reports, and presentations to business partners and leadership. Develop business cases and operations roadmaps, sourcing and building key industry partnerships, detailing competitive analysis and industry models.

Responsibilities

• Develop, plan and deliver solutions to drive the NFCU strategies ensuring processes, systems, operations, quality assessments and service standards are targeted to support superior objectives

• Provide strategic analysis and recommendations to assist key decisions made by senior leadership regarding technology, financial market trends, by identifying departments strengths, weaknesses, opportunities and threats

• Assist in leading project teams on complex initiatives of significant business risk and impact across the organization

• Lead and coordinate the planning, scheduling, budgeting, and resourcing of projects to scope, identify risk exposure and remediation of non-compliance to standards

• Prepare and deliver moderately complex project plans, proposals, schedules, communications, and resource impacts and staff requirements

• Develop, analyze, and provide operational dashboards with project progress, resource allocation, and communication status

• Facilitate regular project reviews to assess business alignment and identify areas for improvement. Make recommendations for improvement to departmental leadership

• Lead benchmarking standards research including measuring goals against performance, continuous improvement, and potential use of industry-leading vendors

• Review processes/programs/services for all functional and operational areas to identify, capture, analyze, assess and recommend improvements to respond to services/or operation/or member service areas without clear practice or precedent

• Identify and collaborate with various levels of staff to accomplish all tasks/assignments and recommend and execute moderately complex process improvements

• Schedule and perform as-needed operations audits noting procedural and other operational deficiencies or vulnerabilities

• As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve moderately complex operation strategies for the branch

• Monitor key performance indicators, determine gaps in performance metrics, and recommend /execute change management techniques for efficiency/quality improvements to moderately complex processes

• Partner with business units to determine benchmarking targets to ensure effective processes are in place, including proactive and reactive initiatives review of assignments, quality assurance, and cross-servicing of operations and services

• Provide strategic direction to ensure initiatives are communicated and implemented for all functional and operational business units

• Set and implement operational objectives and goals that align with division, department and corporate strategies

• Provide results of and develop recommendations based on analysis and research of trends in support of projects and initiatives

• Promote and educate on the change management required for implementation of solutions and define and track measures of success for ensuring new solutions are embraced

• Identify moderately complex operational, training, and service/products goals and create opportunities to join forces across the organization

• Ensure consistent, appropriate and fluid communication across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of project/process improvement/change management methodologies

• Experience in using Agile methodologies/principles (Scrum, XP, Lean etc.)

• Significant experience in using Change Management tools such as: change impact analysis, change readiness assessment, stakeholder assessment and alignment, communications and training, content design/development

• Advanced in the use of PCs and software applications.

• Ability to manage multiple activities simultaneously and achieve desired results

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced research, analytical, and problem solving skills

• Advanced verbal, written and interpersonal communication skills to include present findings and conclusions

• Advanced organizational, and planning and time management skills

• Advanced skill interpreting, applying and explaining written and oral regulations, instructions, operations, products, procedures.

• Bachelor's degree in Business Administration, Management, or related field or equivalent combination of education, training and experience

Desired Qualifications

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Proven experience in Underwriting operations and processes and/or other related, applicable REL experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19088-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Loan Protection Programs (LPP) department manages Navy Federal's Guaranteed Asset Protection (GAP) product. We assist members with adding the product to their consumer loan and file claims for members involved in a total loss accident. Our claim processors contact insurance companies to obtain the necessary paperwork, calculate the GAP amount, submit claims for payment, manage the claim documentation, and assist members over the phone.

**A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the -Attach Cover Letter" button during your application.

Responsibilities

- Provide support to assigned department; may work on small projects

- Review Guaranteed Asset Protection Services Application (NFCU 298A) for completeness and accuracy to determine if additional information is needed.

- Assign the NFCU 298A to specific queues in different operating systems

- Review and place GAP claim documents in member folder

- Create and send letters to members in reference to incorrect NFCU 298A's

- Support business strategy and initiatives within the business unit and/or across the organization

- Assist and collaborate with various levels of staff to accomplish tasks/assignments

- Perform research and analysis; may include quantitative and/or qualitative analysis

- Maintain professionalism in all interactions, placing member service as priority

- Provide comprehensive day-to-day operational support

- Provide support in functional areas of the credit union

- May provide direct member service in high volume situations

- Process and update data in automated systems; may generate and analyze reports

- Perform other duties as assigned

Qualifications

- Must be pursuing a degree from an accredited college/university

- Effective interpersonal, verbal, and written communication skills

- Effective research, analytical, and problem-solving skills

- Effective skill maintaining accuracy with attention to detail and meeting deadlines

- Ability to exercise initiative and good judgment to make sound decisions

- Ability to adapt to new technologies

- Ability to provide exceptional member service

- Effective word processing and spreadsheet software skills

- Effective organizational, planning and time management skills

- Ability to work independently and in a team environment

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18902

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 1356 A Main Chapel Way, Gambrills MD 21228

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19297

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 1356 A Main Chapel Way, Gambrills MD 21228

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19297

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To organize, facilitate, and coordinate small to large scope initiatives from inception through implementation. Work with stakeholders to plan, measure, deploy action plans and resources to improve operational processes, procedures, standards and deliver solutions, reports, and presentations to business partners and leadership. Develop business cases and operations roadmaps, sourcing and building key industry partnerships, detailing competitive analysis and industry models.

Responsibilities

• Develop, plan and deliver solutions to drive the NFCU strategies ensuring processes, systems, operations, quality assessments and service standards are targeted to support superior objectives

• Provide strategic analysis and recommendations to assist key decisions made by senior leadership regarding technology, financial market trends, by identifying departments strengths, weaknesses, opportunities and threats

• Assist in leading project teams on complex initiatives of significant business risk and impact across the organization

• Lead and coordinate the planning, scheduling, budgeting, and resourcing of projects to scope, identify risk exposure and remediation of non-compliance to standards

• Prepare and deliver moderately complex project plans, proposals, schedules, communications, and resource impacts and staff requirements

• Develop, analyze, and provide operational dashboards with project progress, resource allocation, and communication status

• Facilitate regular project reviews to assess business alignment and identify areas for improvement. Make recommendations for improvement to departmental leadership

• Lead benchmarking standards research including measuring goals against performance, continuous improvement, and potential use of industry-leading vendors

• Review processes/programs/services for all functional and operational areas to identify, capture, analyze, assess and recommend improvements to respond to services/or operation/or member service areas without clear practice or precedent

• Identify and collaborate with various levels of staff to accomplish all tasks/assignments and recommend and execute moderately complex process improvements

• Schedule and perform as-needed operations audits noting procedural and other operational deficiencies or vulnerabilities

• As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve moderately complex operation strategies for the branch

• Monitor key performance indicators, determine gaps in performance metrics, and recommend /execute change management techniques for efficiency/quality improvements to moderately complex processes

• Partner with business units to determine benchmarking targets to ensure effective processes are in place, including proactive and reactive initiatives review of assignments, quality assurance, and cross-servicing of operations and services

• Provide strategic direction to ensure initiatives are communicated and implemented for all functional and operational business units

• Set and implement operational objectives and goals that align with division, department and corporate strategies

• Provide results of and develop recommendations based on analysis and research of trends in support of projects and initiatives

• Promote and educate on the change management required for implementation of solutions and define and track measures of success for ensuring new solutions are embraced

• Identify moderately complex operational, training, and service/products goals and create opportunities to join forces across the organization

• Ensure consistent, appropriate and fluid communication across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of project/process improvement/change management methodologies

• Experience in using Agile methodologies/principles (Scrum, XP, Lean etc.)

• Significant experience in using Change Management tools such as: change impact analysis, change readiness assessment, stakeholder assessment and alignment, communications and training, content design/development

• Advanced in the use of PCs and software applications.

• Ability to manage multiple activities simultaneously and achieve desired results

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced research, analytical, and problem solving skills

• Advanced verbal, written and interpersonal communication skills to include present findings and conclusions

• Advanced organizational, and planning and time management skills

• Advanced skill interpreting, applying and explaining written and oral regulations, instructions, operations, products, procedures.

• Bachelor's degree in Business Administration, Management, or related field or equivalent combination of education, training and experience

Desired Qualifications

• Knowledge of NFCU operations, processes and procedures

• Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions and regulations

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Proven experience in Underwriting operations and processes and/or other related, applicable REL experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19088

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements.

Responsibilities

• Ensures effective management of projects from inception through implementation

• Defines, develops, and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules

• Works with the business group to determine and understand business requirements

• Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases

• Develops clear and concise "big picture" of projects within Navy Federal organizational goals

• Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Manages project budgets including risk and impact of changes to project plans

• Identifies and minimizes project risks or constraints that would impact project deliverables

• Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives

• Maintains/archives project documentation

• Ensures project deliverables are met in accordance with customers' expectations

• Sets, manages, and communicates client expectations for the project

• Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards

• Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules

• Monitors and controls risks ensuring timelines are met and project goals are attained

• Facilitates project team and client meetings for the resolution of project issues

• Provides project status reports to management

• Ensures success of projects by working closely with Procurement regarding vendor contracts

• Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management

• Manages contracts' quality assurance, including contract administration and execution

• Manages contract budget, cost control mechanisms and Change control

• Serves as primary point of contact for project management and related issues

• Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements

• Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan

• Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to

• stakeholders

• Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals

• Promotes team building and skills development of project team members

• Manages multiple, large, and highly complex projects

• Participates in developing, modifying, and executing department policies, standards, and processes

• Provides guidance on issues having department and/or organization-wide impact

• Works on complex issues requiring in-depth knowledge of organizational objectives and competing priorities

• Solves highly technical and complex problems

• Negotiates with or influences division/department management to facilitate project resolution within timelines and budget constraints

• Manages relationships with vendors, participates in contact negotiations, oversees contract quality assurance, budget, and cost mechanisms

• Performs other related duties as assigned

Qualifications

• Extensive project management experience overseeing multiple, large complex projects

• Advanced knowledge of project lifecycles, project management methodologies, and business requirements analysis

• Expertise developing and managing relationships across business units and the organization

• Extensive experience in leading, guiding, and mentoring others in a constantly changing and challenging environment

• Strong understanding of contact and their impact on projects

• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)

• PMP Certification (or commensurate experience managing corporate-wide projects)

• Excellent interpersonal, verbal, and written communication skills

• Demonstrated skill in producing desired results and achieving goals and objectives

• Demonstrated skill directing and controlling project activities of a broad functional area

• Bachelor's degree in Business, Management, or related field or the equivalent combination of education, training, or experience

Desired Qualifications

• Advanced Degree in Business, Management, Economics, Finance, or related field

• Knowledge of Navy Federal's, or other financial institutions', operations

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19129-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 6651 Ritchie Highway, Glen Burnie, MD, 21061

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18951

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Business Transformation Analyst II is responsible for collecting and analyzing business needs and requirements as tied to continual enterprise data and technology transformation, including artificial intelligence. Collaborate with junior and senior stakeholders to understand business priorities and value across multiple business areas across the enterprise. Promote "art of possible" mindset and challenge the status quo as the organization transforms. Compile, research, analyze, and document data and business requirements, workflow / processes, and functionality. Conduct complex work with latitude for independent judgment and decision making.

Responsibilities

• Provide thought leadership on business transformation driven by new technology capability builds while balancing the trade-offs between solution options

• Drive for end-to-end solutions that deliver transformational member value rapidly in iterative releases of new analytics and technology solutions, including artificial intelligence (AI)

• Evangelize the "art of the possible" mindset across the enterprise and ensure we are transforming not only technology but also the way the enterprise considers solving business challenges with technology

• Liaise between business/journey leads/goal owners/product owners and development teams

• Drive and prioritize capability feature and function requests for future releases from business

• Solve business problems by defining robust solutions via interviewing stakeholders, identifying and evaluating alternatives with a focus on transformative capabilities, and presenting findings

• Track and manage requirements status and changes throughout project / product lifecycle via board/backlog management

• Conduct requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, verifiable, and that they conform to defined standards

• Create and communicate artifacts; translating business needs into executable requirements and acceptance criteria for delivery teams

• Create and present executive summaries of requirements for senior stakeholders

• Partner with Scrum Masters and Release Train team for overall product board/backlog creation, maintenance, and management as related to requirements

• Maintain backlog of business needs and transformation objectives and works with team capability strategy team to prioritize in an iterative and agile framework

• Influence and negotiate prioritization of delivery across numerous business areas across the enterprise

• Understand enterprise technology roadmaps across multiple business stakeholders and synthesize frequently changing inputs, priorities, and dependencies

• Stay abreast of latest FinTech and analytics capability trends and technologies

• Propose innovative solutions leveraging a combination of existing and emerging data and analytics technologies

• Support and enable agile way of working across technical and functional teams

• Other duties as assigned

Qualifications

• Experience driving capability roadmap and prioritization with business stakeholders

• Experience in the banking/financial services industry and deep understanding of industry trends, products, and services

• Experience working in a large-scale IT and/or financial services organization with responsibility for the technology strategy relating to business transformation via digital experience platforms and processes, cloud-native, etc.

• Knowledge of FinTech space and emerging technologies (Cloud, Data Virtualization, etc.)

• Experience in organizational transformation, digital journeys, customer experience

• Knowledge of and significant experience with end to end MVP product and capability delivery

• Ability to independently plan, organize, and lead large and complex efforts

• Advanced skill in driving alignment and consensus across broad working groups from junior to executive stakeholder groups

• Advanced skill in relationship management horizontally across multiple business and technology functions and sources of requirements inputs, including but not limited to senior business stakeholders, journey execution leads, goal owners, product owners, solution architects, etc.

• Advanced change management skills and the ability to influence others and set priorities around constant change

• Advanced project management skills and/or experience working in Agile project management

• Advanced skill in developing high quality deliverables, including oral, written, and PPT presentations for executive communications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Desired Qualifications

• Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM)

• Master's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18921-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 6651 Ritchie Highway, Glen Burnie, MD, 21061

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 18951

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist with planning, managing, and directing quantitative modeling functions for the Lending Department. Assist in managing the development and improvement of complex models, documentation, and reports used to forecast losses, provision expenses, determine appropriate reserves, and forecast originations and other items for the annual budget exercise, and scheduled and unscheduled updates. Support senior management in developing and executing strategic plans. Work is performed under limited supervision.

Responsibilities

• Assist in managing the design of predictive and forecasting models, and other techniques to support quarterly loss provision forecast and budget exercises

• Assist in managing large-scale modeling and data development projects to improve Lending's forecasting capability

• Ensure that modeling specifications and constructs adhere to defined mathematical and statistical standards

• Support quarterly CECL process, managing data improvement and validation, and assisting CECL reserve determination preparation

• Manage model governance activities and coordinate with Model Risk Management to ensure validation frameworks and controls comply with Navy Federal and regulatory standards

• Establish and strengthen system controls, facilitate process management, model performance and data reconciliation, and recommend improvements to modeling methodologies

• Evaluate/develop/implement analytic and modeling techniques and best practices

• Stay abreast of business direction, environment and strategy; ensure that analytic output meets business needs

• Present modeling results and recommendations to executives and external parties

• Collaborate with Technology Service to design and build the technology infrastructure necessary to support modeling efforts

• Drive continuous process improvement to increase accuracy and efficiency of models and reduce financial and operational risk

• Collaborate with internal business partners and external vendors to develop and validate models

• Partner with senior management to ensure internal/external regulatory exam preparedness

• Ensure that department adheres to modeling standards, guidelines, procedures, controls and best practices

• Identify and resolve performance gaps and obstacles; develop and implement changes and improvements

• Participate on organization wide project teams and monitor projects assigned to the department to ensure milestones are completed on schedule

• Serve as subject matter expert regarding section functions, systems, policies and/or procedures

• Perform other duties as assigned

Qualifications

• Significant experience in leading and managing data science or quantitative modeling projects or teams, preferably in a large financial services organization

• Extensive experience in financial modeling using mathematical techniques, statistical methods, forecasting and related analytical tools; working or leading Time Series modeling experience is strongly desired

• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems

• Significant experience in presenting findings, conclusions, alternatives and information clearly and concisely; significant experience in delivering presentations to virtual and in person teams; communicating highly complex technical concepts to non-technical staff and senior management

• Advanced skill interacting tactfully and effectively in difficult situations, exercising initiative and using good judgment to make sound decisions

• Significant experience in model governance and controls and/or auditing

• Experience with International Financial Reporting Standards (IFRS), Comprehensive Capital Analysis and Review (CCAR) Dodd-Frank Act Stress Test (DFAST) or Current Expected Credit Loss (CECL) standards

• Working knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling

• Expert analytical/quantitative and deductive reasoning skills

• Advanced research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis

• Significant experience programming in SAS, R, Python or other language

• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

• Advanced skill to effectively manage a remote distributed workforce across multiple locations and time zones

• Advanced skill establishing and maintaining working relationships with all levels of staff, management, stakeholders, and vendors

• Expert verbal, interpersonal and written communication skills

• Expert database, word processing, reporting, spreadsheet and presentation software skills

• Master's degree in mathematics, statistics, data science, or related field, or the equivalent combination of education, training and experience

Desired Qualification(s)

• Advanced knowledge of Navy Federal policies, procedures, products, and services

Hours: Monday - Friday, 8:30AM - 5:00PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19038-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 16409 Heritage Boulevard, Bowie, MD 20716

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 19091

Job Detail

• Company:
  Navy Federal Credit Union