Company Detail

Summer Associate Internship (Strategic Finance - Balance Sheet Planning Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

Team Overview: The Balance Sheet Planning (BSP) team is a part of the Strategic Finance division. As one of the Finance Department's analytical hubs, the team is tasked with supporting strategy recommendations and assessing the financial impact of corporate business decisions. One of BSP's responsibilities is developing corporate balance sheet and income statement forecasts on a quarterly basis and Navy Federal's annual budget forecast. BSP works collaboratively with teams from across the organization to develop these forecasts. Additionally, the team monitors Navy Federal's monthly financial performance, supports the Corporate Economist, and develops financial analyses on market competitors.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

The Summer Associate will work in a hybrid manner and report to leadership at the Vienna, VA campus. The individual will work collaboratively with the team and independently on their own deliverables.

Candidates will gain the following:

  • To develop strategic problem-solving, quantitative analytics, and communication skills

  • Proficiency in financial analysis software including Oracle SmartView and S&P Global Market Intelligence

  • An opportunity to grow and explore, while being mentored by team members

  • Knowledge with the objective of developing into a financial business analyst

  • Presentation opportunities in front of senior Strategic Finance leadership

  • Job shadowing opportunities in other departments

Candidates will work on:

  • Analysis of business portfolio performance using data manipulation and visualization techniques

  • Project-based work on financial analysis of competitor institutions

  • Supporting forecast model improvements through the analysis of key business trends

Qualifications

  • Course work in Finance, Accounting, and Economics, but not required to be concentrated in these fields

  • Strong critical and analytical thinking skills

  • Advanced knowledge of Excel

  • Ability to work independently and collaboratively

  • Strong communication and presentation-building skills

  • Experience with research, analysis, and data manipulation

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14040



Job Detail

Summer Associate Internship (Marketing Data Science & Strategy) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Marketing Data Science & Strategy Team is a team of Data Scientists with the skill and expertise to mine big data to detect, decipher, and predict member needs that empower business units and Member Service Representatives (MSRs) to offer outstanding service to our members through Marketing channels.

Our activities include identifying market opportunities for prospective members, products, and services using machine learning, providing subject-matter expertise on descriptive, predictive & prescriptive analytics and how to effectively utilize them in Marketing, forecasting business metrics for planning, and so much more.

The ideal Summer Associate will be a passionate and curious individual with a combination of problem-solving and storytelling skills and one who would love the team and its approach to solving problems that make Marketing fun. Areas of opportunity may include analyzing new machine learning capabilities, understanding customer loyalty through their behavior, developing dashboards to empower employees to do their own data discovery/exploration, and discovering strategic opportunities.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Assess the marketing landscape to identify best practices, shifting trends, and areas of opportunity

  • Analyze member data to identify opportunities to better understand and predict customer needs and behaviors

  • Analyze available machine learning capabilities that can enable better personalization for customers

  • Develop and prioritize recommendations for strategic initiatives

  • Develop and present analytic findings stakeholders (including senior executives)

  • Become acquainted with the functioning of the team

Qualifications

  • Currently pursuing a master's degree in Marketing Analytics, Data Analytics, Statistics, or other related field

  • Experience with data extraction/wrangling

  • Experience using analytic tools such as: Databricks, Azure Data Studio, SQL, R, Python, PySpark, Power BI or Tableau

  • Good communication and presentation skills

  • Comfort working with large datasets and telling stories with data

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Basic knowledge of marketing a plus

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14061-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (ISD Developer) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The Real Estate Lending (REL) Technology Services team is responsible for delivering secure, scalable, and channel agnostic member-centric back-end integration capabilities and support Real Estate Lending applications, accelerating the digital transformation, and empowering teams to innovate and deliver products and services through collaboration. The REL Technology Product Owner (TPO) leads three verticals with 40+ employees and consultants. A Technology Product Manager (TPM) is responsible for providing a complete product lifecycle management from design, analysis, build, manage, operate, and retire. REL Technology Services functions and delivers in a Scale Agile framework (SAFe) and is the technology owner of an extensive list of homegrown and COT solutions primarily developed in .NET, Java, MS Dynamics CRM, PEGA System, and other technologies.

The summer associate role will be as an ISD Developer supporting the REL Technology Services team.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Develop and design new business product in the technology align in approved technologies and platforms

  • Assist business product owners in identifying user/customer needs, setting technology product scope, identifying product key performance indicators, and aligning new technology products to the technology product taxonomy

  • Assist business product owners in prioritizing and sequencing epics/features within the technology product roadmap, and in creating Lean Agile business cases representing epics/features prioritized from the portfolio backlog

  • Ensure communication and disposition of exceptions, rejections, constraints, and requests for additional information

  • Work with business stakeholders, technology product managers, and technology product delivery teams to maintain awareness, approval, and consensus regarding changes and decision making through planning and delivery

  • Establish communication across delivery teams and portfolio stakeholders regarding schedule, dependencies, decisions, and domain level consideration

  • Design and support a structured methodology/approach and lead organizational change to support operations for the successful adoption of changes

  • Support the design, development, delivery, and management of communications as part of change management

  • Invest time researching and participating in industry recommended development and training opportunities in support of Technology Product Management

  • Build an individual knowledge action plan to improve level of technical fluency, industry awareness, and business acumen

  • Build and maintain relationships with lines of business, team members, management, key stakeholders and/or external contacts (e.g., vendors, etc.)

  • Ensure compliance with Navy Federal ISD standards, practices and processes

  • Perform other duties as assigned

Qualifications

  • ISD Developer working towards a degree in Computer Science or in Information Technology

  • Combination of education, training, and experience

  • Must have skill in one more languages or technology such as Java, .Net , C/C++, Python , IOS . SQL

  • Advanced skill in the use of Microsoft Office Products (e.g., Word, Excel, PowerPoint, Visio, SharePoint, etc.)

  • Possess knowledge of databases, data structures, algorithms, web Services development, network security

  • Ability to develop process flows and identifying challenges and opportunities in business processes

  • Experience in delivering presentations to virtual and in person teams

  • Possess skill in influencing, negotiating and persuading to reach agreeable exchange and positive outcomes

  • Possess skill in problem solving, collaboration, critical thinking, team building, and presentation skills

  • Possess skill in relationship building, negotiation and facilitation skills

  • Possess knowledge of project lifecycles and management methodologies

  • Possess skill in exercising initiative and using good judgment to make sound decisions

  • Possess skill in using innovative thinking to solve problems and facilitate the decision-making process

  • Possess skill in presenting findings, conclusions, alternatives and information clearly and concisely

  • Possess skill in producing desired results and achieving goals and objectives

  • Ability to work independently within a matrixed environment

  • Advanced verbal, interpersonal and written communication skills

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14150



Job Detail

Summer Associate Internship (User Acceptance Tester) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

Enterprise Data & Analytics Testing is focused on providing trusted User Acceptance Testing (UAT) expertise to help deliver reliable, usable, member-centric solutions and a frictionless experience to our business partners throughout the organization. Working across a diverse range of agile PODs (including Data Sourcing, Data Ingestion, Data Science and Machine Learning Operations, Channel Integration, Data Visualization, and more) our team of testers partners closely with developers, system integration testers, and end users to ensure that the business-facing solutions Mission Data is committed to developing and deploying meet business requirements and are fit for purpose.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Registering PBIs detailing a conceptual overview of the testing needed to fulfill the projects and objectives at hand

  • Ideating, developing, and executing test plans that concisely and accurately capture the steps necessary to properly assess business-facing solutions

  • Identifying, flagging, and detailing performance gaps, errors, and bugs

  • Preparing and presenting test evidence for Channel Partner approval

  • Assisting end users in ideating, developing, and executing test plans relevant to their anticipated consumption of the solutions being created and deployed for their benefit

Qualifications

  • Knowledge of cloud technologies such as the Microsoft Azure Suite (Azure DevOps, Azure Data Factory, Azure Databricks, etc.), Hadoop, Hive (Apache), Informatica

  • Familiarity with programming languages (Python/PySpark, SQL, R)

  • Project management skills and/or experience working in Agile project management

  • Ability to interpret and sequentially deconstruct processes into testable elements

  • Expert organizational, planning, and time management skills

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14132-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Lending Analytics Credit Risk & Decision Science) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The Lending Analytics Credit Risk & Decision Science team consists of approximately 30 driven, talented analysts, modelers, and data scientists who develop analytical solutions and recommend strategies that support maximizing the net profitability of Lending portfolios while balancing member service and needs. The team develops line assignment models for credit cards and pricing models for the consumer loan portfolio, among other tools.

We are looking for data analytics and data science focused Summer Associates to participate in projects and efforts related to enhanced analytics tracking, dashboarding, or automation.

Work includes but is not limited to:

  • Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization

  • Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Leverage a broad set of modern technologies - including Python, R, Scala, and Spark - to analyze and gain insights within large data sets

  • Using statistical practices, analyze current and historical data to make predictions, identify risks, and opportunities, enabling better decisions on planned/future events

  • Provide analytics insights and solutions to solve complex business problems

  • Manage, architect, and analyze big data in order to build data driven insights and high impact data models

  • Evaluate model design and performance and perform champion/challenger development. Analyze model input data, assumptions, and overall methodology

  • Apply business knowledge and advanced statistical modeling techniques when building data structures and tools

  • Collaborate with other team members, subject matter experts, pods, and delivery teams to deliver strategic advanced analytic based solutions from design to deployment

  • Examine data from multiple sources and share insights with leadership and stakeholders

  • Transform data presented in models, charts, and tables into a format that is useful to the business and aids in effective decision making

  • Create data visualizations and/or dashboards to monitor and explain risk trends that are relevant for loss and originations modeling

  • Conduct model validations and routinely assess model performance

  • Create reports and other deliverables to assist with business planning, continuity, and strategy

  • Lead initiatives to streamline or automate processes related to data preparation, quality assurance, execution of in-production models, report creation

  • Use a variety of analytical and modeling techniques to develop and/or refine strategies related to underwriting criteria, pricing, line management, loss forecasting, loan loss reserves to drive business direction across multiple asset classes (e.g., Auto, Unsecured, Cards, Mortgage, etc.)

Qualifications

  • Currently pursuing a graduate degree in Data Science, Statistics, Economics, Mathematics, Computer Science, Engineering, or other quantitative field

  • Ability to understand complex business problems and determine what aspects require optimization and articulate those aspects in a clear and concise manner

  • Advanced skill in communicating actionable insights using data to technical and non-technical audiences

  • Experience working in a dynamic, research-oriented environments

  • Demonstrates functional knowledge of data visualization libraries such as matplotlib or ggplot2; knowledge of other visualization tools such as Microsoft Power BI and Tableau

  • Ability to manipulate raw data within visualization tools to create effective dashboards that communicate end-to-end data outcomes visually

  • Proficient in storytelling with data skills

  • Strong technical writing skills

  • Skill communicating thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience

  • Strong verbal, interpersonal and written communication skills

  • Strong database, word processing, spreadsheet, and presentation software skills (e.g., Microsoft Access, Excel, PowerPoint, etc.)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14074



Job Detail

Summer Associate Internship (Policy Analyst - Security Standards) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

Standards is a team within the Security Governance & Risk (SG&R) Division of the NFCU's Security Department. The SG&R Division focuses on furthering the department's mission by enabling the business, helping to develop secure, quick-to-market products, and managing information security technical risk across the enterprise.

The Standards team works to ensure that NFCU Information Security Documentation (Policies, Instructions, and Standards) is managed to help guide the continued security and confidentiality of member and employee confidential information. In addition, we provide guidance to the enterprise around appropriate security controls; in doing so we partner across the various business units to ensure the continued effectiveness of our Documentation.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

The Standards Transformation Project is a significant effort for the Standards team which will see the current Standards updated and aligned against a new Information Security Framework. We are currently targeting NIST SP 800-53. During the internship, we plan to be in the document generation and new requirements analysis phases of the project.

Project Specifications:

  • Work with team members in aligning the Standards to the selected framework by assisting with a full reorganization of the Standards.

  • Coordinate the updates with stakeholders from across NFCU to ensure that updates to the Standards align with current or proposed future practices.

  • Recommend information security controls and assist with the tailoring of the baseline control selections.

  • Identify, leverage, and present relationships between industry frameworks to evaluate compliance levels from NFCU documented requirements to industry.

  • Propose changes to the Standards to ensure they better align with the selected framework and meet a level of security necessary to ensure the continued security and confidentiality of member and employee confidential information.

  • Report back on the progress of the Standards Transformation Project, including highlighting control and control enhancement recommendations, and outline the next steps.

  • As time permits assist in the next steps planning and implementation activities.

Qualifications

Skills and Experience:

  • Total Professional and Educational Experience 5+ years of which Information Technology is Experience 1+ years.

Business Soft Skills:

  • Excellent communication skills

  • Self-starter / self-directed

  • Understanding of general Information Technology concepts

  • Experience with business process definition and optimization

  • Strong analytical skills with experience creating reports and analyses

  • High-level proficiency with Microsoft Office

Technical Skills Preferred (as many of the following):

  • Knowledge of federal banking safety and soundness regulations and extensive familiarity with FFIEC and examination approaches from NCUA, OCC, FHFA, and the CFPB.

  • Knowledge of industry-leading risk and security program management frameworks such as COSO, COBIT, NIST CSF, and ITIL)

  • Knowledge of the PCI standards framework

  • Working knowledge of at least one data protection and/or privacy framework (e.g., GDPR, CCPA, NIST Privacy Framework)

  • Experience in the development of risk management frameworks along with the requisite implementation

  • Advanced knowledge of information technology systems, project processes, and application development

  • Advanced organizational, planning, and time management skills

  • Advanced research, analytical, and problem-solving skills

  • Advanced skill in developing and implementing programs in a leadership role

  • Advanced skill in building effective relationships with all levels of staff, management, stakeholders, and vendors, through rapport, trust, diplomacy, and tact

  • Advanced verbal, written, interpersonal, and presentation skills to communicate clearly and concisely technical and non-technical information to all levels of management

  • Effective skill to influence, negotiate, and persuade to reach agreeable exchange and positive outcomes

  • Advanced skills exercising initiative and using good judgment to make sound decisions

Future Role:

This role will collaborate with NFCU business unit leaders across the enterprise to identify, mitigate and manage information security risks. Uses extensive industry and real-world experience to assist in providing input regarding information security governance and risk management activities, contribute to developing pragmatic solutions to address gaps in line with established risk appetites. Assist with ensuring information security governance and risk management activities align with strategic business initiatives, achieve business and quality objectives, mitigate risk and enhance operating procedures. Develop dashboards, metrics and reporting data to provide consultative guidance during monthly and quarterly governance committees. Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training while reducing and mitigating financial losses.

Application Documents

Resume (Required)

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Hours: Monday - Friday 8:00 am - 4:30 pm

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14099-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Mortgage Payment/Payoff Specialist) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The Real Estate Lending (REL) Mortgage & Equity Servicing teams service all mortgage and fixed equity loans as well as home equity lines of credit from the time the loans close until they pay off. Our mission is to build a trusted relationship while providing an exceptional servicing experience for our members on what is most likely their largest financial asset. Our teams include Account Servicing, Account Servicing Support, Escrow Servicing, and Financial & Investor Reporting.

Within Account Servicing, the Mortgage Payment Services team processes mortgage and equity loan payments and payoffs. They reverse payments and/or fees as needed and clear funds held in suspense. In addition, they perform daily balancing for automatic drafting and escrow suppression. Our goal is to provide the best member experience in a timely and accurate manner.

The Summer Associate will process mortgage and equity loan payments and payoffs, respond to a large variety of member inquiries regarding mortgage and equity loan servicing via phone or online

communication, and ensure General Accounting remits funds to investors. They will research and clear funds held in suspense, perform daily balancing for automatic drafting and escrow suppression, process Home Equity transactions, and reverse payments and/or fees as needed.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Post manual payments, loan advances, adjustments, and escrow transactions for mortgage and equity loans using the Mortgage Servicing automated system

  • Review, verify, and balance cash receipts, debit, and credit activity via automated systems

  • Balance daily manual cash batches and prepare wire transfers

  • Reconcile ACH debit authorizations and journal vouchers to ensure the general ledger is updated, maintain registers and canceled check logs

  • Track recurring issues/problems and communicate findings to management Review manually/system generated checks for accuracy

  • Enter mortgage/equity payoffs into the system and balance payoff transactions

  • Research un-posted loan payments using automated systems

  • Receive/research returned checks from General Accounting to determine the correct amount applied to the mortgage, and reverse funds

  • Resolve discrepancies in general ledger accounts

  • Receive and process funds received via check, wire, etc. to pay off mortgages from origination, attorneys, title companies, and members

  • Reverse loan payments, reapply corrected payments, adjust interest, etc., on mortgage and equity loans

  • Determine payment check negotiability and return non-negotiable items to members

Qualifications

  • Ability to work independently and in a team environment

  • Basic organizational, planning, and time management skills

  • Basic research, analytical, and problem-solving skills

  • Basic skill in diagnosing and troubleshooting issues

  • Basic verbal and written communication skills

  • Some accounting skills and knowledge of Mortgage Servicing

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14225



Job Detail

Summer Associate Internship (Operational Risk Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

This position will support the first line of defense Operational Risk Management (ORM) role focused on the strategy, planning, maintenance, and enhancements for the Issue and Event Management program as part of the overall security risk management and governance organization. This role will collaborate with business unit risk management delegates across the enterprise to drive the identification, assessment, and mitigation of Security risks.

The Summer Associate will provide professional execution of day-to-day tasks and special projects while working within established SG&R standards, policies, and procedures. The Summer Associate will help drive the continued maturation of the Issue and Event Management program.

Potential projects include:

  • Build out of Azure DevOps Site for program to capture ongoing projects

  • Support Issue Management team with Azure DevOps Tool administration

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Assist analysts with issue intake and remediation efforts

  • Identify process improvement opportunities and work to implement

  • Support business strategy and initiatives within the business unit and/or across the organization

  • Assist and collaborate with various levels of staff to accomplish tasks/assignments

  • Provide comprehensive day-to-day operational support

  • Perform other duties as assigned

Qualifications

  • Experienced in Microsoft Azure

  • Intermediate knowledge of information technology systems, project processes, and application development

  • Intermediate research, analytical, and problem-solving skills

  • Intermediate skill in building effective relationships with all levels of staff, management, stakeholders, and vendors, through rapport, trust, diplomacy, and tact

  • Intermediate verbal, written, interpersonal, and presentation skills to communicate clearly and concisely technical and non-technical information to leadership and a strong EQ

  • Intermediate presentation writing and creation skills (advanced Microsoft PowerPoint)

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14131



Job Detail

Summer Associate Internship (Consumer and Business Lending Technology Solutions) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

Consumer and Business Lending Technology Solutions is a systems team that supports Consumer Lending, Business Solutions, and Credit Policy and Analytics at Navy Federal. Through partnerships with the Information Services Department (ISD) and various enterprise resources, Consumer and Business Lending Technology Solutions lead several system and software initiatives that are compliance and efficiency driven. The Summer Associate will support the projects led by the Consumer and Business team including the adoption and implementation of a new consumer loan origination system, assisting with onboarding new vendors, documenting processes and procedures, developing reports, and assisting the support team with data purging, access management, among other duties.

Responsibilities will include reviewing the current intake submission process and capturing technical documentation to identify efficiencies among the existing workflow(s).

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Elicit and document requirements for intakes, business, and execution teams

  • Retrieve, analyze, and validate process flows to determine accuracy

  • Work directly with project leads to understand requirements and propose key solutions to drive effective decision-making and influence business objectives

  • Analyze and summarize business operations, customer, and/or requirement data to improve processes

  • Collaborate with business unit stakeholders and management to conduct needs assessment to support objectives

  • Effectively communicate outcomes to business stakeholders and leadership

Qualifications

  • Currently pursuing a degree in Information Systems, Business Administration, Operations Management, or other related field

  • Experience developing process flows with clear, concise instruction

  • Experience creating technical documentation and eliciting requirements

  • Excellent communication and presentation skills

  • Experience working with ambiguous problems

  • Curious and excited to collaborate with various business units

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14044



Job Detail

Summer Associate Internship (Technical Product Owner) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Enterprise Data Governance team within the Member Strategy Office drives data excellence by maximizing the value of data as a reliable and trusted business asset while promoting responsible data management, ensuring data is well managed and data risk is reduced. As a team, we ensure best practices for data governance across the enterprise by enforcing standardized policies, standards, and procedures. The Summer Associate chosen for this new and innovative role at Navy Federal will support Next Generation Data Governance Operations and Enablement teams in designing and building a leading-edge Enterprise-Wide Data Catalog. The Enterprise Data Catalog is critical to the work of Navy Federal Advanced Data Science, Machine Learning and Advanced Artificial Intelligence teams in building and deploying models, which will serve our members on their financial journeys, while also being a foundational capability in Navy Federal's work to support Data Privacy in response to an ever-evolving legal and regulatory landscape.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Serving in a Technical Product Owner capacity, supporting the development and implementation of an enterprise data catalog (requirements elicitation, agile ceremonies, stakeholder engagement, etc.)

  • Helping operationalize the Enterprise Data Governance Office by supporting the development of tools and processes

  • Participating in and providing insight to various key technological capabilities and organizational initiatives critical to the future of the Credit Union

  • Creating presentations/communications for the most senior level of management

  • Creating, maintaining, and prioritizing work entries in the product backlog for various Enterprise Data Governance initiatives, supporting operational and organizational objectives

  • Ensuring the right technology product is built the right way to maximize value for all relevant stakeholders

  • Collaborating with stakeholders to execute on the product strategy and roadmap; understands what users need and prioritizes what to build next

Qualifications

  • Currently pursuing a graduate degree in Business Administration, Information Systems Management, or other related degree

  • Strong interest in technology; understanding Software Development Lifecycle (SDLC) and Agile development principles and methodologies (Scrum, Kanban, etc) a plus

  • Skilled at explaining complex topics through excellent written and verbal communication skills

  • Analytical and strategic mindset; great attention to detail

  • Basic level proficiency with Microsoft Word, Excel and PowerPoint

  • Exposure to data visualization tools (PowerBI, Tableau)

  • Effective problem-solving and decision-making skills

  • Passionate, curious and excited to collaborate with various business units

  • Understanding of data and data management principles

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14261-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (User Acceptance Tester) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

Enterprise Data & Analytics Testing is focused on providing trusted User Acceptance Testing (UAT) expertise to help deliver reliable, usable, member-centric solutions and a frictionless experience to our business partners throughout the organization. Working across a diverse range of agile PODs (including Data Sourcing, Data Ingestion, Data Science and Machine Learning Operations, Channel Integration, Data Visualization, and more) our team of testers partners closely with developers, system integration testers, and end users to ensure that the business-facing solutions Mission Data is committed to developing and deploying meet business requirements and are fit for purpose.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Registering PBIs detailing a conceptual overview of the testing needed to fulfill the projects and objectives at hand

  • Ideating, developing, and executing test plans that concisely and accurately capture the steps necessary to properly assess business-facing solutions

  • Identifying, flagging, and detailing performance gaps, errors, and bugs

  • Preparing and presenting test evidence for Channel Partner approval

  • Assisting end users in ideating, developing, and executing test plans relevant to their anticipated consumption of the solutions being created and deployed for their benefit

Qualifications

  • Knowledge of cloud technologies such as the Microsoft Azure Suite (Azure DevOps, Azure Data Factory, Azure Databricks, etc.), Hadoop, Hive (Apache), Informatica

  • Familiarity with programming languages (Python/PySpark, SQL, R)

  • Project management skills and/or experience working in Agile project management

  • Ability to interpret and sequentially deconstruct processes into testable elements

  • Expert organizational, planning, and time management skills

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14132



Job Detail

IT Engineer III (Network Infrastructure) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Network Engineering & Operations: Responsible for network design, planning, installation, and support for distributed computing. Translates business objectives into cohesive network recommendations and solutions. Establishes technical standards, and ensures appropriate interface capabilities with other networks and systems.

Responsibilities

- Expand and maintain the networking environment as necessary by establishing system configurations, directing system installation, and defining, documenting and enforcing system standards.

- Plan, test, and implement upgrades to data network equipment

- Establish configuration standards, as well as configure routing, and switching equipment.

- Maximizes network performance, troubleshoots network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.

- Secures network system by enforcing policies.

- Reporting network operational status by gathering, prioritizing information; managing projects

- Full life-cycle project management

o Establish and lead project teams

o Develop project plan/scope/schedule/cost/communications

o Procure and/or manage resources/timelines/deadlines/quality

o Risk, Issue and Change management

o Ensure successful project implementation

o Scope of responsibility

- Lead, guide and mentor less experienced staff

- Provide input and make budgetary recommendations regarding staffing and equipment

- Apply engineering principles into the design and enhancement of new and existing systems

- Document new system components, or modifications to existing components

- Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices

- Perform engineering tasks and assignments in support of business needs

- Perform engineering technology research, procurement, deployment, and configuration for new and modified systems

- Provide technical leadership in the architecture discipline and development of information technology solutions

- Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions

- Perform other duties as assigned

Qualifications

- Bachelor's Degree in an Information Technology field or the equivalent combination of training, education, and experience

- Working knowledge of general network technologies including Routing and Switching.

- Routing protocol function, operations and troubleshooting.

- Ability to learn new technologies using a mix of self-study and some formal training.

- Good troubleshooting skills for current technology as well as new technologies as we grow our skillsets.

- Software Defined Wide Area Network ( SD-WAN ) experience required.

- Ability and willingness to grow skillset for SD-WAN and related technologies such as Cloud Interconnect and Cloud Security services for deployment and traffic flow engineering.

- Working knowledge of engineering discipline

o Tracking Budget Expenses

o Project Management

o Problem Solving

o LAN Knowledge

o Network Design and Implementation

o Network Troubleshooting

o Network Hardware Configuration

o Network Performance Tuning

o People Management

- Advanced database and presentation software skills

- Advanced research, analytical, and problem solving skills

- Advanced verbal and written communication skills

- Advanced word processing and spreadsheet software skills

- Effective organizational, planning and time management skills

- Effective skill exercising initiative and using good judgment to make sound decisions

- Effective skill guiding and training less experienced staff

Desired

- CCNP

- CCIE (Datacenter, Security)

- Other IT certifications

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 13865



Job Detail

Summer Associate Internship (Internal Audit Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

At Navy Federal, Internal Audit's (IA) goal is to provide independent, objective assurance and advisory services designed to evaluate and improve the effectiveness of the risk management process, assess the reliability and integrity of financial and operational information, evaluate regulatory and policy compliance, and increase operational efficiencies. IA accomplishes its objectives by bringing a systematic, disciplined approach to auditing in order to evaluate and improve the effectiveness of risk mitigation across all facets of the business.

Do you enjoy problem-solving, attention to detail, and critical thinking? Auditing can be a fun and rewarding profession that offers a unique opportunity to work across multiple business units to help identify and mitigate potential risks to the organization. An internship with IA will allow students to acquire practical experience that combines theory and best practices with real-world application. Join our team and learn about Internal Audit's approach to risk mitigation by collaborating with experienced managers, business partners, as well as cross functional teams!

IA includes a diverse range of professionals including certified auditors, subject matter experts who specialize in IT, finance, fraud, regulations, and data, as well as strategic personnel, all working collaboratively to ensure a seamless experience for Navy Federal and its members.

The Summer Associate will work in a hybrid capacity, reporting to either Vienna, VA or Pensacola, FL. They will assist in day-to-day activities to drive completion of the 2024 Work Program. They will also be assigned special projects such as topic research, creation of training materials, etc.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Assist in the preliminary research to document process narratives and workflows

  • Brainstorm and identify key risks and controls

  • Use critical thinking skills to understand an assigned control and perform subsequent control testing

  • Review and analyze audit evidence to evaluate the design and determine the operating effectiveness of controls under review within the time budgeted

  • Identify and summarize potential issues and observations

  • Participate in Internal Audit strategic initiatives and function as a champion of change and continuous improvement

  • Perform other duties as assigned

Qualifications

  • Currently pursuing bachelor's degree or higher in related field (i.e., Business Administration, Accounting, etc.)

  • Effective oral and written communication skills

  • Skilled in various technologies, including Microsoft Word and Excel - ability to adapt to new technologies

  • Effective research, analytical, and problem-solving skills

  • Effective project and time management skills

  • Ability to interpret and synthesize large amounts of information

  • Preference for working in a collaborative environment and staying engaged with project team members

Hours: Monday - Friday 9:00AM - 5:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14137



Job Detail

Summer Associate Internship (Web Analytics) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Cross Channel Analytics (CCA) team specializes in analyzing channel data and deriving insights into how Members engage with both traditional banking channels and digital platforms to enhance Member satisfaction and engagement. As a Summer Associate with a focus on Adobe Analytics, you will play a crucial role in supporting the team's efforts to leverage data-driven insights for optimized Member experiences. This internship offers a unique opportunity to gain hands-on experience in applying Adobe Analytics to real-world scenarios, contributing to impactful projects that drive our business forward.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Collaborate with cross-functional teams to contribute to projects aimed at enhancing Member experiences and engagement

  • Assist in the development of Adobe Analytics reports and dashboards to gain valuable insights into Member channel interactions

  • Work with the team to process and analyze data using Adobe Analytics, contributing to the creation of actionable recommendations

  • Provide support in the integration project of Adobe Customer Journey Analytics (CJA), contributing to its successful implementation

  • Assist in monthly reports, ad-hoc requests, and analytical projects that utilize Adobe Analytics insights

  • Identify, analyze, and interpret trends or patterns in complex data sets using statistical techniques and provide ongoing reports and dashboards

Qualifications

  • Currently pursuing a degree in Statistics, Mathematics, Computer Science, Engineering, or other quantitative field

  • Effective research, analytical, and problem-solving skills

  • Ability to manage and prioritize multiple time sensitive requests

  • Ability to effectively communicate with internal & external business partners

  • Effective interpersonal, verbal, and written communication skills

  • Effective skill maintaining accuracy with attention to detail and meeting deadlines

  • Ability to exercise initiative and good judgment to make sound decisions

  • Ability to adapt to new technologies.

  • Effective word processing, presentation, and spreadsheet software skills

  • Excellent organizational, planning, and time management skills

  • Ability to work independently and in a team environment

  • Experience in using any of the following programming languages: SQL, Python, or R

  • Knowledge of data visualization platforms (Tableau or PowerBi)

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14241-OTHLOC-300000025810540



Job Detail

Member Service Representative (Full-Time) - Brandywine - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Brandywine, MD

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

  • Analyze, research and resolve problems and discrepancies related to member accounts/loans

  • Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

  • Counsel current and prospective members about Navy Federal's products and services

  • Ensure cash and other negotiable instruments are handled properly

  • Identify opportunities to cross service products and increase product penetration

  • Perform platform banking functions

  • Assist level I team members

  • Understand and comply with federal and other regulations relating to financial products and services

  • May assist with Branch Office vault opening, closing and balancing procedures

  • May serve as a Branch Office and/or ATM vault custodian

  • Perform other duties as assigned

Qualifications

  • Ability to work independently and in a team environment

  • Working knowledge of savings and checking products, accounts and services

  • May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

  • Effective active listening skills to accurately respond to inquiries and account requests

  • Effective organizational, planning and time management skills

  • Effective research, analytical, and problem solving skills

  • Effective skill building effective relationships through rapport, trust, diplomacy and tact

  • Effective skill exercising initiative and using good judgment to make sound decisions

  • Effective skill maintaining composure in a high production and changing environment

  • Effective skill navigating multiple screens and PC applications and adapting to new technologies

  • Effective skill performing mathematical calculations and working accurately with numbers

  • Effective verbal and written communication skills

Desired Qualifications

  • Experience in member/customer service preferably in a call center, retail banking or financial institution

  • Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 15805 Robert Crain Highway Southwest, Suite A, Brandywine, MD 20613

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14206



Job Detail

Summer Associate Internship (Finance Technology Product Domain) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The Information Services Department (ISD) Corporate Systems and Enterprise Shared Services Finance Domain Team provides innovative, state of the art financial system tools and solutions to automate financial business processes. The team provides full lifecycle application services for creating, designing, and managing financial applications to help Finance Business stakeholders make informed financial decisions about the fiscal and budgetary information they manage. In partnership with the Finance Business, the Finance Domain Team supports Corporate Accounting, Financial Operations, Finance Strategy and Relations, and Treasury organizations within NFCU.

The Summer Associate Graduate Intern will work in a flexible hybrid manner and report to leadership at our Vienna, VA campus. Responsibilities will include delivering technical work in support of the development of applications, tools, platforms, and services. This Summer Associate will operate within established methodologies, procedures, and guidelines and apply knowledge of principles and techniques to solve technical problems. Work involves understanding the customer's business challenges, particularly in the area of Finance, and coming up with solutions to solve problems with enhanced features and process flows while including advanced technology components and working with system implementers and vendors.

Potential Projects that the Summer Associate will be involved with:

  • Transformation of PeopleSoft financials to Oracle ERP Cloud

  • Development of an application integration platform

  • Transformation of QRM to the cloud

  • Implementation of Oracle enterprise performance management modules such as profitability and cost management, account reconciliation and narrative reporting

  • Finance records information management compliance

  • Implementation of check fraud mitigation through AI tools

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Be part of a team that works with the development and integration of Finance product technologies with respect to application/enterprise capabilities and software for multiple on-going projects; collaborating closely with enterprise and solution architects, aligning to most current strategies

  • Conduct systems analysis, design, development, integration, enhancement, and deployment as well as application support for various applications

  • Manage the deployment of new modules, upgrades and fixes

  • Define, develop, or modify software application modules or enterprise-wide software systems using disciplined development processes

  • Implement integration plans and interface with testing teams to incorporate plans into the integration testing process

  • Research, evaluate, recommend, and implement information technology that aligns with business needs and meets objectives

  • Use holistic knowledge of all products in the information technology ecosystem to plan how new systems will be built and integrated

  • Install, maintain, and perform configuration of infrastructure applications

  • Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks,

and industry best practices

  • Identify potential problems in design, quality, or operation and initiate corrective action

  • Identify opportunities to effectively mitigate risk and improve performance and functionality

Qualifications

  • Currently pursuing a bachelor's or master's degree in Computer Science, Information Technology, or other related field

  • Technical development skills and thorough understanding of the systems development lifecycle, including software design, development, testing, and support of web applications

  • Some experience with private, public and hybrid cloud infrastructure (e.g., AWS, Azure, Google Cloud, Oracle Cloud, etc.)

  • Some experience with Agile software development practices including SaFE, Scrum, JIRA, Peer Review, Git and CI/CD

  • Knowledge of discipline engineering principles, practices, and theories, and methods to identify and solve the highest complex problems and perform sophisticated analyses

  • Knowledge and understanding of the end-to-end IT process, including architecture, design & engineering, implementation, and operations

  • Troubleshooting skills and ability to identify root causes of issues and provide solutions

  • Demonstrated ability to solve complex system/integration problems through innovative solutions

  • Advanced problem solving, collaboration, critical thinking, team building, and presentation skills

  • Advanced skill applying innovative approaches to solve technical design issues

  • Knowledge of integration tools and APIs

Location: 820 Follin Ln, Vienna, VA 22180

Hours: Monday - Friday, 8:00 am - 4:30 pm

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14013



Job Detail

Summer Associate Internship (Business Fraud and Risk Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

Business Fraud & Risk (BFR) focuses on Fraud Mitigation and Risk related to all Business Accounts, Applications, and Business Membership Issues. We work the daily risk reviews, member concerns, application reviews, and CIP/KYB with clear and concise policies and procedures. BFR works multiple different fraud mitigation reports daily preventing loss and protecting Navy Federal and our Business Members. BFR partners within Navy Federal, Security, Savings & Checking, Branch, Contact Center, Lending, OGC, and Compliance. Bringing an interactive approach and working together to reach all our goals. The Summer Associate will assist BFR in developing expanding tools for case management, reporting oversight, and data analysis; to help develop the BFR program to meet our evolving needs.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Potential Projects:

  • Develop macros for BFR to take specific actions on accounts in an expedited way so that a Risk Management Specialist can run these macros to automate actions.

  • Reviewing current/future reports for possible automation.

  • Utilize scripting skills to design and develop reporting.

Responsibilities

  • Work side by side with our current BOA on reporting, dashboards, and macros.

  • Work with PEGA and case management development

  • Support business strategy and initiatives within the business unit and/or across the organization

  • Assist and collaborate with various levels of staff to accomplish tasks/assignments.

  • Perform research and analysis; may include quantitative and/or qualitative analysis.

  • Maintain professionalism in all interactions.

  • Provide comprehensive day-to-day operational support.

  • Perform other duties as assigned.

Qualifications

  • Experience in researching, compiling data, data manipulation, business processes, and workflow.

  • Familiarity with automated systems

  • Experience using data and analytic tools such as PowerBI, Databricks, SQL, SPSS Modeler, R, or Tableau, Citizen Developer,

  • Good communication skills

  • Ability to work independently and think outside of the box

  • Strong strategic, critical, and analytical thinking skills

  • Working knowledge of, and proficiency in, data analysis, reporting, forecasting, and operations research

  • Ability to manage multiple priorities independently and/or in a team environment to achieve goals

Hours: Monday - Friday 7:30AM - 3:30PM Central

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14057-OTHLOC-300000025810540



Job Detail

Member Service Representative (Part-Time) - Brandywine - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Brandywine, MD

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

  • Analyze, research and resolve problems and discrepancies related to member accounts/loans

  • Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

  • Counsel current and prospective members about Navy Federal's products and services

  • Ensure cash and other negotiable instruments are handled properly

  • Identify opportunities to cross service products and increase product penetration

  • Perform platform banking functions

  • Assist level I team members

  • Understand and comply with federal and other regulations relating to financial products and services

  • May assist with Branch Office vault opening, closing and balancing procedures

  • May serve as a Branch Office and/or ATM vault custodian

  • Perform other duties as assigned

Qualifications

  • Ability to work independently and in a team environment

  • Working knowledge of savings and checking products, accounts and services

  • May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

  • Effective active listening skills to accurately respond to inquiries and account requests

  • Effective organizational, planning and time management skills

  • Effective research, analytical, and problem solving skills

  • Effective skill building effective relationships through rapport, trust, diplomacy and tact

  • Effective skill exercising initiative and using good judgment to make sound decisions

  • Effective skill maintaining composure in a high production and changing environment

  • Effective skill navigating multiple screens and PC applications and adapting to new technologies

  • Effective skill performing mathematical calculations and working accurately with numbers

  • Effective verbal and written communication skills

Desired Qualifications

  • Experience in member/customer service preferably in a call center, retail banking or financial institution

  • Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required).

Location: 15805 Robert Crain Highway Southwest, Suite A, Brandywine, MD 20613

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14207



Job Detail

Summer Associate Internship (Security Governance & Risk Reporting Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The Security Governance and Risk division furthers the department's mission by enabling the business, helping to develop secure, quick-to market products, and managing information security technical risk across the enterprise.

The Security/Cyber Governance, Communications & Reporting team collaboratively aligns and engages the organization by increasing awareness of security best practices. The team's work reduces enterprise risk through creating influential, customer-focused security communication, education and design, including Front Office and Board updates.

Services consist of these functional areas:

  • Risk Governance and Reporting: Facilitates Security Department governance framework and associated risk reporting for senior management and the Board of Directors, including:

  • Monthly Security Risk Forum briefing to the Chief Security Officer

  • Joint Information Services and Security Sub-committee briefing to the Chief Security Officer, Chief Information Officer, and EVP Digital

  • Security Department briefings to the Front Office

  • Board and Board Committee briefings

  • Education, Awareness and Employee Communications: Educates members and employees on cybersecurity compliance and best practices through targeted topical communication, National Cybersecurity, Insider Threat, and Fraud Awareness Months, mandatory compliance training, and phishing alerts, (Includes team of multi-media design resources.)

  • Change Management

The Governance & Risk Reporting (Security) Summer Associate will partner with Risk Governance and Reporting leadership on the following initiatives:

  • Analyze current reporting procedures, platforms and tools with the following objectives:

  • Identify opportunities for process enhancement

  • Consider better ways to leverage existing technology or new solutions

  • Reinforce or develop controls to support risk reporting

  • Research process elements for automation

  • Explore closer integration with other facets of Security and NFCU

  • Support ongoing governance and risk reporting activities

  • Assist with maintenance of governance documents, metrics and maturity assessments

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Prepare reports and presentations in Microsoft Word, PowerPoint and Excel

  • Evaluate reporting processes for efficiency enhancements and automation opportunities

  • Study and implement (where applicable) best practices from other teams within division, department, enterprise and industry

  • Identify and implement opportunities to automate data reporting and visualization where appropriate

  • Research emerging industry frameworks and regulations

Qualifications

  • Pursuing degree in risk management, business management, data science, information systems, cybersecurity or related field

  • Experience with data visualization

  • Familiarity with operational control frameworks

  • Prior experience in finance sector a plus

  • Experience with automated reporting platforms such as PowerBI a plus

  • Experience with AI and data governance a plus

  • Strong PowerPoint design skills a plus

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14144



Job Detail

Summer Associate Internship (Center of Excellence Process Improvement Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Pensacola, FL

Job Description

Overview

The Automation Center of Excellence (ACE) in NFCU's Enterprise Transformation Office (ETO) empowers individuals throughout the enterprise to assess, plan, design and deliver automated solutions with Agile methodology on their own; providing toolsets, training, and guardrails so that their designs will be reliable and scalable while limiting risks to the enterprise. The objective is to accelerate availability of automations needed by NFCU departments while standardizing the approach so that SMEs across the enterprise can mutually help each other with solutions.

This role will be a member of the Enterprise Projects and Process Management (EP&PM) group within ACE - a diverse group of Process Improvement Analysts and Project Managers looking to enable and support business units in execution of Process Improvement and Automation Delivery efforts.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Learn and understand the Automation Lifecyle framework and Process Improvement framework

  • Define problem statement(s), analyze current state, and define current state process maps based on video recording, procedures, or other information documents

  • Work with Senior Analysts on Future State recommendations and creation of future state process maps

  • Work with Senior Analysts on the translation of future state process maps to epics, features and user stories

  • Work with project team to create components of presentations and reports that support completed analysis

  • Collect data and metrics to identify and make recommendations for process improvement efforts as assigned

Qualifications

  • Currently pursuing bachelor's degree in Business Administration, Information Systems, Finance, Economics, Statistics, Computer Science or other related field

  • Experience with research, process, and data analysis

  • Strong strategic, logical, and analytical thinking skills

  • Comfort analyzing small to medium use cases and summarizing the findings

  • Ability to work independently, think outside of the box, try new things, and fail fast

  • Good communication and presentation skills

  • Experience using Microsoft Excel, Visio, PowerPoint; and any analytical tools

  • Team player - willing to go above and beyond to deliver tasks and efforts

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14065-OTHLOC-300000025810540



Job Detail

Summer Associate Internship (Content Management System Quality Assurance Engineer) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The quality assurance engineer performs integration, regression, and functional testing on systems to ensure compliance with system requirements and Navy Federal business practices and policies. Assists in the analysis of functional and technical requirements and the creation and editing of test cases for new or modified systems. Interested candidates should possess a knowledge of Content Management Systems and related best practices to support development and technical design of Navy Federal's Adobe Experience Manager (AEM) based websites.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Assist Quality Assurance Analyst to certify system testing complete & ready for production

  • Develop and maintain functional testing scripts and feature files.

  • Create and edit test cases in accordance with acceptance criteria, accessibility standards (WCAG 2.0 AA), and system requirements

  • Create, modify and/or locate the data and conditions needed to execute test cases

  • Identify areas for improved testing processes

  • Modify, coordinate and schedule input to maintain the test environments

  • Report testing activity including time spent, testing time lost and discrepancies found

  • Ensure clear, concise and effective communication of material

  • May assist with addressing employee inquiries or problem resolution

  • Perform other duties as assigned

Qualifications

  • Ability to work independently and collaboratively in a team environment

  • Experience in testing complex systems including various platforms

  • Effective organizational, planning and time management skills

  • Effective research, analytical, and problem-solving skills

  • Effective skill maintaining accuracy with attention to detail and meeting deadlines

  • Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

  • Effective verbal and written communication skills

Desired Qualifications

  • Experience with Selenium Grid, TestNG, JUnit, Cucumber, Gherkin, and XPath

  • Familiarity with testing automation, CI/CD framework, Java concepts and, Selenium Test Automation Framework

  • Experience with accessibility testing, manual and automated, and familiarity with assistive technologies.

  • Experience with keyword, data driven and behavior-driven test automation development and cross browser-based testing tools like Perfecto, Saucelab to provide cross browser testing.

  • Design and implementation of robust and scalable test automation solutions within an Azure DevOps and CICD environment to improve the quality of functional, regression, and system tests

  • Experience in streamlining continuous test processes that improve product delivery

  • Experience developing scripts to perform comprehensive automated testing on multiple platforms including web based and Adobe Experience Manager CMS Experience with Azure Repos, GitHub.

  • Understanding of dependency management and build tools such as Maven Experience and test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane Develop

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14155



Job Detail

Summer Associate Internship (Product Engineering and Delivery Services - Security & Navy Federal Financial Group) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

Security & NFFG is a team within the Core Banking - Product Engineering and Delivery Services (PEDS) division of NFCU's Information Services Department (ISD). ISD's Product Engineering and Delivery Services (PEDS) division creates world-class technology products and services for our valued members and employees.

The Security & NFFG Team is dedicated to innovating and delivering from inception to implementation the best technology products and services to protect and safeguard our members' data, assets, and portfolio.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

Learn and understand the Security, Fraud, and NFFG applications by providing support on the following:

  • Research and recommend technological solutions for Product Application Data Repository

  • Define and document process maps to help facilitate efficiency in Security, Fraud, and NFFG Services processes

  • Compile, research, analyze, and document

  • Data

  • Requirements

  • Workflows

  • Processes

  • Functionality of Applications

  • Develop and evaluate information and prepare recommendations

  • Partner with Technology Product Owner/Manager (TPO/TPM) in creation, management, and maintenance of Product Application Data Repository

  • Suggest/implement automation solutions

Qualifications

Business Soft Skills:

  • Excellent verbal and written communication skills

  • Self-starter/self-directed

  • Understanding of general Information Technology concepts

  • Experience with business process definition and optimization

  • Experience with systems analysis, workflow, or procedural analysis

  • Strong analytical skills with experience creating reports and presentations

  • High level proficiency with Microsoft Office

  • Effective organizational, planning and time management skills

  • Skilled at analyzing and organizing problems or work processes for technical solutions

Technical Skills Preferred (as many of the following):

  • Familiarity with Software Development Lifecycle (SDLC ) for application development including determining, developing, testing, and implementing system requirements; designing, coding, debugging applications

  • Understanding of process management and process automation tools, such as Pega

  • Understanding of systems architecture (Distributed and Mainframe)

  • Ability to conduct research and analysis and make recommendations

  • Ability to analyze, define, and document requirements for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls, and output

  • Familiarity with designing and coding application solutions; integrating changes to applications

  • Ability to develop and maintain solution documentation

  • Ability to identify business requirements (e.g., needs, objectives, functions, features, input, and output)

  • Familiarity with maintaining and monitor systems/applications after implementation

  • Ability to prepare test data; conduct unit and string testing; debug code and systems components

  • Ability to troubleshoot and resolve application/solution problems

Potential Future Roles:

  • ISD Developer

  • Technology Product Analyst

  • Scrum Master

  • Release Train Engineer

  • ISD Development Lead

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14073



Job Detail

Summer Associate Internship(Communications & Design) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The Security Governance and Risk (SG&R) Communications, Training & Design Team supports Information Security, Security Governance and Risk, and security/cybersecurity initiatives with department-wide internal strategic communications, training, and multimedia elements to achieve organizational, strategic, financial, and member service goals and objectives. The team is comprised of communications specialists, multimedia designers, technical writers, and instructional designers who all work to reduce enterprise risk by creating influential, customer-focused communication, education, and designs that drive results. The Summer Associate position is tailored toward the multimedia role and will engage in design and multimedia implementations. The SG&R Communications, Training & Design Team collaborates to implement strategies and provide world-class training, communication, and design services to proactively manage and create cultural changes to reduce security risk across the enterprise and with our members.

The Summer Associate will provide professional execution of day-to-day tasks and special projects while working within established SG&R standards, policies, and procedures. The Summer Associate will help drive the SG&R initiatives that could include completing tasks such as:

  • Develop internal communications for department initiatives and related projects

  • Assist in designing, planning, and managing instructional design projects and initiatives within the business unit

  • Design and develop complex multimedia elements (graphics, animations) and apply agile techniques to develop Interactive Multimedia Instruction, Web-based training, video-based learning solutions, and software simulations to support employees and business unit objectives across the organization.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

  • Design compelling executive-level presentations, effectively translating complex Information Security/Cybersecurity risks through collaboration with risk writers

  • Create refined graphic assets, encompassing infographics, communications, and multimedia elements that resonate with business needs

  • Facilitate discussions with internal stakeholders to align design requisites and expectations

  • Produce polished presentations tailored for Front Office and Board Member audiences

  • Collaborate with teams to develop comprehensive Information Security courses and curricula, ensuring meticulous content accuracy and multimedia integration

  • Provide support in crafting computer-based training modules, adhering to user interface and design principles

  • Assist in developing interactive web tools that engage users using advanced authoring resources such as JavaScript/jQuery, HTML, and CSS

  • Perform other duties as assigned

Qualifications

  • Currently pursuing a graduate degree in Visual Communication, Design and Technology, Communication Design, or other related field

  • Knowledge of Adobe Creative Suite (Illustrator, Photoshop, InDesign)

  • Experience in researching/developing content, demonstrations, graphic designs, and other technology driven products

  • Ability to compile, organize and present information clearly and concisely

  • Exposure to working and participating in cross-functional, multi-dimensional teams and projects

  • Familiarity in capturing and translating processes and requirements into easily understood terms

  • Effective verbal and written communication skills

  • Knowledge of Microsoft suite (Excel, PowerPoint, Word)

  • Effective in visual communication and design capabilities

  • Familiarity with Agile methodologies (Kanban and SCRUM) is a bonus

  • Exposure with web-based learning environments and learning managements systems is a bonus

  • Effective organizational, planning, and time management skills

  • Ability to work independently and in a team environment

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14170



Job Detail

Summer Associate Internship (Cyber Security Analyst) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The Cyber Advanced Analysis Team (CAAT) in Navy Federal's Information Security Division's Automation and Special Projects group identifies, tracks and mitigates cyber threats to Navy Federal Credit Union Members. Systemic and persistent threats to Navy Federal Members include but are not limited to fraud schemes and identity theft. CAAT collaborates with additional teams across Navy Federal to innovate and automate protections against these threats.

The Summer Associate will conduct a three-month research experiment with the intent of presenting the results of the research at the end of the summer.

Potential projects could include:

  • Conduct a retrospective research project into a subset of Navy Federal Members accounts who were victims of account takeover (ATO) with the intent of building a model to identify potential fraud losses averted by new controls which secure account credentials.

  • Investigate phishing sites targeting Navy Federal Members to identify and analyze the phish kits or other infrastructure commonalities across the sites.

  • Build a machine learning model to categorize or classify deep and dark web threats to Navy Federal Members.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Retrieve, analyze, and validate data and test accuracy of reported results

  • Analyze open source, DDW and internal-to-NFCU member data to understand, predict and identify opportunities to improve member security

  • Develop and present proposal on findings from analysis and research to management up to and including senior executives

Qualifications

  • Currently pursuing a graduate degree in Computer Forensics, Computer Science, Software Engineering, or other related degree

  • Familiarity with the concepts of social engineering, phishing, credential harvesting or other threat intelligence relevant to financial institutions

  • Effective interpersonal, verbal, and written communication skills

  • Effective research, analytical, and problem-solving skills

  • Effective skill maintaining accuracy with attention to detail and meeting deadlines

  • Ability to exercise initiative and good judgment to make sound decisions

  • Ability to adapt to new technologies

  • Effective organizational, planning, and time management skills

  • Ability to work independently and in a team environment

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14145



Job Detail

Summer Associate Internship (Technical Product Owner) - Navy Federal Credit Union
Posted: Sep 09, 2023 02:10
Vienna, VA

Job Description

Overview

The Enterprise Data Governance team within the Member Strategy Office drives data excellence by maximizing the value of data as a reliable and trusted business asset while promoting responsible data management, ensuring data is well managed and data risk is reduced. As a team, we ensure best practices for data governance across the enterprise by enforcing standardized policies, standards, and procedures. The Summer Associate chosen for this new and innovative role at Navy Federal will support Next Generation Data Governance Operations and Enablement teams in designing and building a leading-edge Enterprise-Wide Data Catalog. The Enterprise Data Catalog is critical to the work of Navy Federal Advanced Data Science, Machine Learning and Advanced Artificial Intelligence teams in building and deploying models, which will serve our members on their financial journeys, while also being a foundational capability in Navy Federal's work to support Data Privacy in response to an ever-evolving legal and regulatory landscape.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.

Responsibilities

  • Serving in a Technical Product Owner capacity, supporting the development and implementation of an enterprise data catalog (requirements elicitation, agile ceremonies, stakeholder engagement, etc.)

  • Helping operationalize the Enterprise Data Governance Office by supporting the development of tools and processes

  • Participating in and providing insight to various key technological capabilities and organizational initiatives critical to the future of the Credit Union

  • Creating presentations/communications for the most senior level of management

  • Creating, maintaining, and prioritizing work entries in the product backlog for various Enterprise Data Governance initiatives, supporting operational and organizational objectives

  • Ensuring the right technology product is built the right way to maximize value for all relevant stakeholders

  • Collaborating with stakeholders to execute on the product strategy and roadmap; understands what users need and prioritizes what to build next

Qualifications

  • Currently pursuing a graduate degree in Business Administration, Information Systems Management, or other related degree

  • Strong interest in technology; understanding Software Development Lifecycle (SDLC) and Agile development principles and methodologies (Scrum, Kanban, etc) a plus

  • Skilled at explaining complex topics through excellent written and verbal communication skills

  • Analytical and strategic mindset; great attention to detail

  • Basic level proficiency with Microsoft Word, Excel and PowerPoint

  • Exposure to data visualization tools (PowerBI, Tableau)

  • Effective problem-solving and decision-making skills

  • Passionate, curious and excited to collaborate with various business units

  • Understanding of data and data management principles

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14261



Job Detail