Company Detail

Job Description

Overview

TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOD SKILLBRIDGE PROGRAM

To offer eligible Service Members currently approved to participate in the DoD SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.

To support Navy Federal by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and Navy Federal Systems. Works under general supervision with limited discretion. Develops alternate course of action based on precedent or policy. Perform moderately complex/varied tasks with moderate impact and limited latitude.

Responsibilities

- Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints

- Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

- Conduct research and preparation of reference material

- Ensure effective management of projects from inception through implementation

- Identify, communicate, and resolve technical, tactical and operational project issues and risks

- Maintain documentation library to ensure currency of processes

- Provide training to end user in the use of electronic manuals and reference material

- Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations

- Administer and develop internal intranet content

- Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

- Ensure clear, concise, and effective communication of material

- Interact with various sub-teams to determine user requirements and specifications

- Organize policy and procedures according to set standards

- Recommend strategy for communications

- Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

- Write online reference material, instructions, and communications

- Perform other duties as assigned

Qualifications

- Ability to work independently and in a team environment

- Experience in composing correspondence that adheres to grammar and Navy Federal writing style and standards

- Experience in managing multiple priorities independently and/or in a team environment to achieve goals

- Experience in researching, compiling, and documenting data, business processes, and workflow

- Experience in working and participating in cross-functional, multi-dimensional teams and projects

- Basic skill capturing and translating processes and requirements into easily understood terms

- Basic skill exercising initiative and using good judgment to make sound decisions

- Basic verbal and written communication skills

- Effective organizational, planning and time management skills

- Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

- Desired - Working knowledge of PC and web/internet based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development

- Desired - Basic database and presentation software skills

- Desired - Associate's Degree in Communication Studies or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane Vienna, VA 22180 | 141 Security Drive Winchester, VA 22602

Salary: $23.75 - $33.90 (Potential salary if hired by Navy Federal as a full-time employee: SkillBridge participants are not eligible for compensation from Navy Federal, as they continue to receive military compensation and benefits as active-duty service members.)

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21149

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan, supervise and lead the daily operation of the Repossession section in Collections, which is responsible for managing the repossession portfolio of accounts. Supervise the end-to-end processing of assigning, routing, and remarketing of NFCU collateral to minimize losses to Navy Federal. Serve as subject matter expert regarding section functions, policies and procedures.

Responsibilities

• Establish and ensure that section objectives, production goals, and standards are implemented and achieved

• Develop strategic plans, tactics, and goals for the repossession department; monitor day to day team activities and operations to ensure processes and procedures comply with laws, regulations, and standards

• Provide guidance and training to staff in the repossession to maximize recoveries and minimize losses to the credit union

• Investigate and provide additional details for all Replevin accounts to ensure legal has necessary documentation to secure collateral

• Manage repossession vendor relationships, and ensure compliance with applicable state laws. Review monthly reporting to ensure vendors are meeting expectations for securing collateral

• Manage vendors used in the repossession and vehicle sale process; negotiate fees and terms

• Supervise negotiation and fulfillment of contracts, ensuring that service levels meet required standards and expectations

• Provide oversight in determining the price best approach to sell collateral; review and approve the release of liens on titles for sold vehicles

• Monitor costs related to repossession and sale of collateral property; authorize expenses related to repossession and charge-off, and perform audits in the vendor payment database (i.e. 909). Provide oversight of letters being sent to our members to ensure timeliness and accuracy of the data

• Manage and resolve escalated complex issues from branches, members, third parties, creditors, and attorneys

• Manage and provide guidance to and collaborate with other business units and external contacts to resolve urgent member-related and operational problems

• Manage reporting data on repossessions, redemptions and reinstatements, analyzing trends

• Maintain thorough knowledge of and comply with the Fair Debt Collection Practices Act (15 U.S.C. 19620), state consumer protection laws, industry regulations and practices, and Navy Federal policies and procedures that govern delinquency, repossessions, and charged-off accounts

Qualifications

• Strong knowledge of banking/financial industry trends, products and services

• Strong knowledge of the remarketing industry, applicable laws, policies, industry standards, processes, procedures, and systems related to credit, delinquent accounts, and repossession activities

• Significant experience working with all levels of staff, management, stakeholders, vendors

• Experience supervising and/or leading employees

• Significant experience managing multiple priorities independently and/or in a team environment to achieve goals

• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill producing desired results and achieving goals and objectives

• Advanced skill assimilating information, analyzing facts, and developing logical conclusions

• Effective skill leading and guiding others in completing projects and work assignments in a timely manner

• Bachelor's degree in Business Administration, Finance, or related field, or the equivalent combination of education, training and experience

Desired Qualifications

• Working knowledge of processes, procedures, and systems used in the division

• Effective skill recruiting, retaining, coaching and motivating employees to achieve production results

Hours: Monday - Friday, 10:00AM - 6:30PM

Location: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21100

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Develop strategies for data engineer to deliver enterprise data products solutions in Cloud. Responsible for designing, building, integrating data from various sources, and build data streaming solutions specializing in near real time data processing. Develop data consumption patterns to share data with internal/external channels, while ensuring they are easily accessible, with the goal of optimizing the performance of Navy Federal's big data ecosystem. Recognized as an expert with a specialized depth and/or breadth of expertise in streaming data engineering solutions. Solves highly complex problems; takes a broad perspective to identify solutions. Leads functional teams or projects and works independently.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Provide Data Engineering solutions in Azure Cloud.

• Work with business leadership to understand data requirements; propose and develop solutions that drive business objective.

• Designing and implementing robust, scalable, and fault-tolerant data streaming architectures.

• Developing and maintaining end-to-end data pipelines for real time data ingestion and processing.

• Collaborating with cross-functional teams to understand business requirements and translating them into efficient streaming solutions.

• Monitoring and optimizing streaming data performance to ensure the low latency and high throughput.

• Design and implement streaming data workflows to process data on cloud data sources, monitor data quality and implement related controls.

• Ability to prioritize intake efforts and issue resolution with data engineers.

• Interpret data presented in models, charts, and tables and transform it into a format that is useful to the business and promotes effective decision making.

• Recognize potential issues and risks during the analytics project implementation and suggest mitigation strategies.

• Document best practices for data models, data loads, query performance and enforce with team members.

• Evaluate existing schema designs on multiple environments, improve data models, and implement optimizations.

• Apply engineering principles into the design and enhancement of new and existing data systems.

• Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices.

• Present clear, organized, and concise information to all audiences through a variety of media to enable effective business decisions.

• Perform other duties as assigned.

Qualifications

• Bachelor's degree in information systems, Computer Science, Engineering, or related field, or the equivalent combination of education, training, and experience

• Proficiency in programing language such as Python & Spark.

• In-depth knowledge of streaming data concepts and architecture.

• Expertise in working with distributed systems and streaming frameworks with focus on Apache Kafka and Apache Flink.

• Expertise with real time data processing in Cloud (Azure Event Hubs, Azure Stream Analytics, Azure Functions or similar).

• Problem-solving skills to address the issues related to data consistency and scalability.

• Experience in Data Lake (Azure or similar), ETL tools (Azure Data Factory, Azure Databricks or similar), Data Warehouse (Azure Synapse or similar), and Big Data skills (Spark, etc.) for querying and manipulating datasets.

• Experience in Data Modeling, Data Governance (Azure Purview or similar), Data Quality and Data Integration.

• Experience in other programming languages (SQL, Java, etc.) to process data.

• Experience in integrating structured, semi-structured and unstructured data sources to deliver analytics solutions using Data Lake, Data Warehouse, and NoSQL Data Hubs (Azure Cosmos DB or similar).

• Experience with processing various file types in Data Lake (Delta, Parquet or similar).

• Experience in monitoring performance of data workflows and infrastructure through use of monitoring tools (Azure Monitor or similar) and enabling alerts for prompt resolution.

• Experience with DevOps toolset (Azure DevOps or similar) to collaborate and deploy code.

• Enable new technology development by conceptualizing solutions and estimating based on minimal requirements.

• Demonstrates change management and excellent communication skills.

• Understands the concepts and application of data mapping and building requirements.

• Ability to communicate end to end data outcomes visually.

• Skilled in managing the process between updating and maintaining data source systems and implementing data related requirements.

Desired Qualifications

• Master's degree in information systems, Computer Science, Engineering, or related field.

• Knowledge of Navy Federal Credit Union instructions, standards, and procedures.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21018

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Serve as a key leader within the Enterprise Data and Information Management (EDIM) division, providing strategic vision for Scaled Agile Delivery and Data Engineering Product Support (DEPS) services. Lead and develop a team of high-level professional Scaled Agile practitioners and Data Product Support engineers and serve as a subject matter expert (SME) and coach for Agile delivery methods across Product Engineering & Delivery Services (PEDS).

Provide forward-looking, industry perspectives on the design and implementation of Scaled Agile (SAFe) delivery approaches. Partner and collaborate with Product Engineering & Delivery Services (PEDS), Member Strategy Office, Infrastructure Operations and Risk Management, Lean Agile Center of Excellence, and the Enterprise Program Management Office to drive consistent Scaled Agile delivery methods and adoption across NFCU.

Responsibilities

• Partner with senior business, technology product, and engineering leaders to implement Lean Portfolio Management approaches and Agile delivery services across the NFCU Enterprise Data and Analytics Ecosystem

• Engage Agile practitioners and leaders across ETS to design, implement, and mature a Scaled Agile Delivery Community of Practice (CoP) to enable definition and adoption of Agile standards, best practices, and operating procedures

• Lead, develop and mature a high-performing Integrated Delivery Services team into a world class Agile Delivery and Product Support capability

• Design, implement, and manage processes, procedures and standards for Enterprise Data and Analytics Portfolio intake, requirements engineering, Scaled Agile Program Increment planning and execution

• Oversee the delivery of Data Engineering Product Support services, including Incident, Problem, and Service Management; design, implement and manages processes, policies and operating standards and ensure timely, effective, and high-quality services

• Develop and lead the delivery the DEPS Quarterly Service Review (QSR)

• Develop and implement delivery metrics, KPI scorecards and dashboards to monitor Agile delivery adoption and portfolio delivery and performance across PEDS

• Own and maintain operating budgets for the Integrated Delivery Services team

• Recruit, develop, and retain a high performing team of Agile practitioners and Data Product Support engineers

• Champion the value proposition and services offerings for the Integrated Delivery Services team with business and technical stakeholders across NFCU

• Serve as a contributing member of the Enterprise Data & Information Management leadership team

• Perform other related duties as assigned

Qualifications

• Bachelor's degree in Computer Science, Management Information Systems, Data Analytics, Mathematics or related technical field. Master's or MBA Degree preferred

• Demonstrated full lifecycle delivery and support experience with Big Data technology stacks include Azure Data Lake, Azure Synapse, Cosmos DB, Databricks, Oracle, Service Now (SNOW), etc.

• Significant demonstrated experience in developing key Agile delivery roles such as Release Train Engineer (RTE), Scrum Master, Scaled Agile practitioner, Agile Delivery Process Coach, Lean Portfolio Manager

• Experience in cloud delivery environments (Microsoft Azure, AWS, GCP)

• Experience with project management software systems such as Azure DevOps

• Experience in developing and implementing Data Engineering Product Support services using ITIL/ITSM frameworks

• Significant demonstrated experience in defining and implementing service delivery performance metrics and KPI dashboards

• Exceptional executive presence with proven ability to communicate effectively with senior executive audiences

• Strong collaboration capabilities with proven expertise in driving alignment across diverse business and technology stakeholders

• Strong leadership capabilities with experience collaborating with and leading, mentoring, and engaging cross-functional teams

• Advanced budget/financial management skills

• Advanced communication and presentation skills to clearly and concisely communicate highly technical solutions to technical and non-technical audiences at all levels of the organization

Desired Qualifications

• 10 plus years of experience in Scaled Agile delivery approaches

• 5 plus years of direct people management experience

• MBA degree

• Current advanced certifications in SAFe, ITIL/ITSM

• Knowledge of Navy Federal Credit Union instructions, standards, and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21131

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist business unit management in developing action plans, department policies, standards, and processes to optimize resources. Work with internal and external stakeholders to plan, deploy, and measure the effectiveness of marketing. Monitor industry shifts and evaluate the portfolio to identify opportunities to improve Navy Federal programs, products, and services. Apply functional knowledge and experience to improve the performance of product campaigns and initiatives. Identify training needs for department staff and business partners. Work on issues requiring working knowledge of organizational objectives and priorities. Perform basic/routine tasks with moderate impact.

Talent Quest

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Contribute to the development and participate in the implementation of the business unit's strategic plan that supports and aligns with corporate and departmental goals

• Analyze overall product/program effectiveness; identify and address areas of opportunity and make recommendations

• Ensure effective initiative management from inception through implementation

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Build financial forecasts, cost analyses, and Front Office reports to support and facilitate business decisions

• Collaborate with key partners in development and delivery of solutions

• Participates in complex interdepartmental initiatives of significant business risk & impact

• Lead small initiatives or participate in portions of large/complex scoped marketing projects with guidance from senior staff and/or management

• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

• Perform other duties as assigned

Qualifications

• Working knowledge of products, services, processes, requirements, and systems related to the business unit

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Working knowledge of banking/financial industry trends, products and services solutions Exposure to collaborating across organizational boundaries and building partnerships across various functions Experience in leading projects and/or initiatives of small to medium scope

• Experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Basic skill in strategic thinking to write/develop comprehensive marketing plan

• Basic skill influencing and building consensus with business partners Effective skill identifying and analyzing business requirements and recommending solutions

• Skill in producing desired results and achieving goals and objectives goals

• Skill using innovative thinking to solve problems and facilitate the decision-making process

• Effective verbal and written communication skills

• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully

• Effective skill in the use of PCs and related software packages

Desired Qualifications

• Working knowledge of NCUA regulations that govern the activities, products and services of the business unit

• Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Exposure to working with leadership and management in diverse and complex operational environments

• Bachelor's degree in Business, Finance, or related field or combination of training

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21145

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.

Responsibilities

• Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit)

• Determine and advise members on approved loan conditions and documentation requirements

• Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.)

• Maintain contact with the member, Realtor and/or seller during the entire loan process

• Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations

• Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends)

• Request and obtain documentation needed and forward to Mortgage Processor

• Respond to inquiries about mortgage applications, processing status, problems and concerns

• Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events

• Take first mortgage loan applications via face-to-face interview, mail and telephone

• Resolve or arrange for resolution of operational/processing issues, inquiries and complaints

• Respond to inquiries and resolve any issues concerning the processing of applications

• Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required

• Perform other duties as assigned

Qualifications

• Ability to work effectively and efficiently with automated systems

• Familiarity with accounting, credit, and/or lending principles and techniques

• Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution

• Exposure to lending application and approval process

• Familiarity with mortgage lending concepts and principles

• Familiarity with banking/financial industry standards and practices

• Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks

• Effective database and presentation software skills

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty

• Effective skill in comprehending, analyzing, applying and communicating complex written legal documents

• Effective skill speaking and/or presenting in front of groups in a professional setting

• Effective word processing and spreadsheet software skills

Desired Qualification(s)

• Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems

• Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations

• Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs

Hours: Monday - Friday, 8:30AM - 5:00PM

Location: 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 501 North 3rd Place, Manhattan, KS 66502

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20923-OTHLOC-100005087415183

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To protect, preserve and safeguard the employees, members and physical assets at all Navy Federal locations. Perform basic/routine tasks and solving a variety of moderately complex problems.

Responsibilities

• Conduct security patrols of assigned Navy Federal facilities and site perimeters to assure worker safety, protection of site assets and to identify and report safety hazards and malfunctioning equipment

• Respond to medical emergency calls; contact police, fire and rescue as required; establish staging areas for first responders

• Organize evacuations during hazardous weather conditions or disaster situations; coordinate with facilities management as needed for assistance

• Conduct investigations and enter information into the security reporting system

• May be required to staff the Security Monitoring Center, including operating and monitoring the Avigilon camera system, building access control system and documenting unusual activities

• May be required to monitor facility equipment condition boards (e.g., HVAC, elevator, etc.) and report equipment malfunctions

• Respond to Branch alarm systems; notify Branch Manager, VP/Manager of Security or police as required

• Perform traffic control functions (e.g., directing and managing traffic, etc.)

• Monitor and staff site security/reception desks to receive visitors, answer calls, and control facility access

• Create and provide identification badges to new hires and current employees; assign and affix parking decals to employee and/or visitor vehicles

• Provide employee/visitor escorts within/between buildings or to/from parking areas when necessary

• Oversee shredding and destruction of confidential documents

• Perform other duties as assigned

Qualifications

• Exposure to law enforcement (e.g., patrol, investigations, school resource officer, etc.), or private corporate security

• Familiarity with applicable federal and state laws, rules and regulations

• Familiarity with physical security functions, systems, processes and procedures

• Ability to work independently and in a team environment

• Ability to obtain and maintain current CPR/AED Certification

• Valid driver's license

• Basic research, analytical, and problem solving skills

• Basic skill exercising initiative and using good judgement to make sound decisions

• Basic organizational, planning and time management skills

• Basic skill interpreting, applying and explaining written and oral instructions and procedures

• Basic skill working with all levels of staff, management, stakeholders, vendors

• Basic skill interacting tactfully and effectively in difficult situations

• Basic skill navigating multiple screens and PC applications and adapting to new technologies

• Effective interpersonal, verbal and written communication skills

• Effective word processing, database, and spreadsheet software skills

Desired Qualifications

• Experience in law enforcement or private corporate security

• Familiarity with Navy Federal products, services, programs, policies and procedures

Hours: 12 hour rotating shift (Full time on-site)

Location: 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21015

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To plan, supervise and lead the daily operation of the Repossession section in Collections, which is responsible for managing the repossession portfolio of accounts. Supervise the end-to-end processing of assigning, routing, and remarketing of NFCU collateral to minimize losses to Navy Federal. Serve as subject matter expert regarding section functions, policies and procedures.

Responsibilities

• Establish and ensure that section objectives, production goals, and standards are implemented and achieved

• Develop strategic plans, tactics, and goals for the repossession department; monitor day to day team activities and operations to ensure processes and procedures comply with laws, regulations, and standards

• Provide guidance and training to staff in the repossession to maximize recoveries and minimize losses to the credit union

• Investigate and provide additional details for all Replevin accounts to ensure legal has necessary documentation to secure collateral

• Manage repossession vendor relationships, and ensure compliance with applicable state laws. Review monthly reporting to ensure vendors are meeting expectations for securing collateral

• Manage vendors used in the repossession and vehicle sale process; negotiate fees and terms

• Supervise negotiation and fulfillment of contracts, ensuring that service levels meet required standards and expectations

• Provide oversight in determining the price best approach to sell collateral; review and approve the release of liens on titles for sold vehicles

• Monitor costs related to repossession and sale of collateral property; authorize expenses related to repossession and charge-off, and perform audits in the vendor payment database (i.e. 909). Provide oversight of letters being sent to our members to ensure timeliness and accuracy of the data

• Manage and resolve escalated complex issues from branches, members, third parties, creditors, and attorneys

• Manage and provide guidance to and collaborate with other business units and external contacts to resolve urgent member-related and operational problems

• Manage reporting data on repossessions, redemptions and reinstatements, analyzing trends

• Maintain thorough knowledge of and comply with the Fair Debt Collection Practices Act (15 U.S.C. 19620), state consumer protection laws, industry regulations and practices, and Navy Federal policies and procedures that govern delinquency, repossessions, and charged-off accounts

Qualifications

• Strong knowledge of banking/financial industry trends, products and services

• Strong knowledge of the remarketing industry, applicable laws, policies, industry standards, processes, procedures, and systems related to credit, delinquent accounts, and repossession activities

• Significant experience working with all levels of staff, management, stakeholders, vendors

• Experience supervising and/or leading employees

• Significant experience managing multiple priorities independently and/or in a team environment to achieve goals

• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

• Advanced skill producing desired results and achieving goals and objectives

• Advanced skill assimilating information, analyzing facts, and developing logical conclusions

• Effective skill leading and guiding others in completing projects and work assignments in a timely manner

• Bachelor's degree in Business Administration, Finance, or related field, or the equivalent combination of education, training and experience

Desired Qualifications

• Working knowledge of processes, procedures, and systems used in the division

• Effective skill recruiting, retaining, coaching and motivating employees to achieve production results

Hours: Monday - Friday, 10:00AM - 6:30PM

Location: 820 Follin Ln. Vienna, Virginia 22180 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21100-OTHLOC-100005087415526

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOD SKILLBRIDGE PROGRAM

To offer eligible Service Members currently approved to participate in the DoD SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.

To support Navy Federal by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and Navy Federal Systems. Works under general supervision with limited discretion. Develops alternate course of action based on precedent or policy. Perform moderately complex/varied tasks with moderate impact and limited latitude.

Responsibilities

- Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints

- Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

- Conduct research and preparation of reference material

- Ensure effective management of projects from inception through implementation

- Identify, communicate, and resolve technical, tactical and operational project issues and risks

- Maintain documentation library to ensure currency of processes

- Provide training to end user in the use of electronic manuals and reference material

- Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations

- Administer and develop internal intranet content

- Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

- Ensure clear, concise, and effective communication of material

- Interact with various sub-teams to determine user requirements and specifications

- Organize policy and procedures according to set standards

- Recommend strategy for communications

- Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

- Write online reference material, instructions, and communications

- Perform other duties as assigned

Qualifications

- Ability to work independently and in a team environment

- Experience in composing correspondence that adheres to grammar and Navy Federal writing style and standards

- Experience in managing multiple priorities independently and/or in a team environment to achieve goals

- Experience in researching, compiling, and documenting data, business processes, and workflow

- Experience in working and participating in cross-functional, multi-dimensional teams and projects

- Basic skill capturing and translating processes and requirements into easily understood terms

- Basic skill exercising initiative and using good judgment to make sound decisions

- Basic verbal and written communication skills

- Effective organizational, planning and time management skills

- Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

- Desired - Working knowledge of PC and web/internet based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development

- Desired - Basic database and presentation software skills

- Desired - Associate's Degree in Communication Studies or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane Vienna, VA 22180 | 141 Security Drive Winchester, VA 22602

Salary: $23.75 - $33.90 (Potential salary if hired by Navy Federal as a full-time employee: SkillBridge participants are not eligible for compensation from Navy Federal, as they continue to receive military compensation and benefits as active-duty service members.)

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21149-OTHLOC-100005087415526

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 1202 N. Main Street, Suite 140, Suffolk, VA 23434

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21017

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Our Enterprise Technology Services (ETS) intern program offers college students an opportunity to gain first-hand experience in the financial sector, while assisting us to provide the high-quality support that our members deserve. To be eligible for this position you must currently be enrolled in an accredited university and willing to learn and combine theoretical knowledge with hands on experience while developing your professional skills. This is a year-round, full or part-time, flexible internship based on school schedule.

We are looking for an independent and responsible college or university student for our Desktop Support team. This person will be onsite assisting team members navigate technical challenges and assist in both navigating back end as well as hardware issues.

**A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the -Attach Cover Letter" button during your application.

Responsibilities

- Perform work in support of assigned IT group - duties may vary depending on assignment

- Plan, install, and/or support ISD equipment to include (but not limited to) workstations, mobile devices, printers, telephony systems, and audio/visual equipment.

- Apply knowledge gained from degree program in day-to-day duties/responsibilities

- May receive guidance and direction from management and/or senior-level staff

- Leverage technical knowledge and skills

- Work within established standards, change control, policies and procedures

- Provide exceptional customer service

- Perform other related duties as assigned

Qualifications

- Ability to present findings and conclusions clearly and concisely

- Ability to exercise initiative, produce desired results and achieve objectives

- Effective attention to detail

- Effective research, analytical, and problem-solving skills

- Effective verbal, written and interpersonal communication skills, including skill in in negotiating and

persuading others

- Experience which demonstrates a high degree of maturity, objectivity, tact, integrity and sound judgment

- Ability to apply sound judgment in analyzing and organizing problems

- Effective planning, organizational, and multi-tasking skills

- Ability to work independently and effectively as a member of a team with a cooperative, positive attitude

- Experience with PCs and related software such as Microsoft Office (e.g., Excel, PowerPoint, Word,

Access, etc.)

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20871

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To assist business unit management in developing action plans, department policies, standards, and processes to optimize resources. Work with internal and external stakeholders to plan, deploy, and measure the effectiveness of marketing. Monitor industry shifts and evaluate the portfolio to identify opportunities to improve Navy Federal programs, products, and services. Apply functional knowledge and experience to improve the performance of product campaigns and initiatives. Identify training needs for department staff and business partners. Work on issues requiring working knowledge of organizational objectives and priorities. Perform basic/routine tasks with moderate impact.

Talent Quest

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Contribute to the development and participate in the implementation of the business unit's strategic plan that supports and aligns with corporate and departmental goals

• Analyze overall product/program effectiveness; identify and address areas of opportunity and make recommendations

• Ensure effective initiative management from inception through implementation

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Build financial forecasts, cost analyses, and Front Office reports to support and facilitate business decisions

• Collaborate with key partners in development and delivery of solutions

• Participates in complex interdepartmental initiatives of significant business risk & impact

• Lead small initiatives or participate in portions of large/complex scoped marketing projects with guidance from senior staff and/or management

• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

• Perform other duties as assigned

Qualifications

• Working knowledge of products, services, processes, requirements, and systems related to the business unit

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Working knowledge of banking/financial industry trends, products and services solutions Exposure to collaborating across organizational boundaries and building partnerships across various functions Experience in leading projects and/or initiatives of small to medium scope

• Experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Basic skill in strategic thinking to write/develop comprehensive marketing plan

• Basic skill influencing and building consensus with business partners Effective skill identifying and analyzing business requirements and recommending solutions

• Skill in producing desired results and achieving goals and objectives goals

• Skill using innovative thinking to solve problems and facilitate the decision-making process

• Effective verbal and written communication skills

• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully

• Effective skill in the use of PCs and related software packages

Desired Qualifications

• Working knowledge of NCUA regulations that govern the activities, products and services of the business unit

• Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Exposure to working with leadership and management in diverse and complex operational environments

• Bachelor's degree in Business, Finance, or related field or combination of training

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21145-OTHLOC-100005087415572

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Serve as a key leader within the Enterprise Data and Information Management (EDIM) division, providing strategic vision for Scaled Agile Delivery and Data Engineering Product Support (DEPS) services. Lead and develop a team of high-level professional Scaled Agile practitioners and Data Product Support engineers and serve as a subject matter expert (SME) and coach for Agile delivery methods across Product Engineering & Delivery Services (PEDS).

Provide forward-looking, industry perspectives on the design and implementation of Scaled Agile (SAFe) delivery approaches. Partner and collaborate with Product Engineering & Delivery Services (PEDS), Member Strategy Office, Infrastructure Operations and Risk Management, Lean Agile Center of Excellence, and the Enterprise Program Management Office to drive consistent Scaled Agile delivery methods and adoption across NFCU.

Responsibilities

• Partner with senior business, technology product, and engineering leaders to implement Lean Portfolio Management approaches and Agile delivery services across the NFCU Enterprise Data and Analytics Ecosystem

• Engage Agile practitioners and leaders across ETS to design, implement, and mature a Scaled Agile Delivery Community of Practice (CoP) to enable definition and adoption of Agile standards, best practices, and operating procedures

• Lead, develop and mature a high-performing Integrated Delivery Services team into a world class Agile Delivery and Product Support capability

• Design, implement, and manage processes, procedures and standards for Enterprise Data and Analytics Portfolio intake, requirements engineering, Scaled Agile Program Increment planning and execution

• Oversee the delivery of Data Engineering Product Support services, including Incident, Problem, and Service Management; design, implement and manages processes, policies and operating standards and ensure timely, effective, and high-quality services

• Develop and lead the delivery the DEPS Quarterly Service Review (QSR)

• Develop and implement delivery metrics, KPI scorecards and dashboards to monitor Agile delivery adoption and portfolio delivery and performance across PEDS

• Own and maintain operating budgets for the Integrated Delivery Services team

• Recruit, develop, and retain a high performing team of Agile practitioners and Data Product Support engineers

• Champion the value proposition and services offerings for the Integrated Delivery Services team with business and technical stakeholders across NFCU

• Serve as a contributing member of the Enterprise Data & Information Management leadership team

• Perform other related duties as assigned

Qualifications

• Bachelor's degree in Computer Science, Management Information Systems, Data Analytics, Mathematics or related technical field. Master's or MBA Degree preferred

• Demonstrated full lifecycle delivery and support experience with Big Data technology stacks include Azure Data Lake, Azure Synapse, Cosmos DB, Databricks, Oracle, Service Now (SNOW), etc.

• Significant demonstrated experience in developing key Agile delivery roles such as Release Train Engineer (RTE), Scrum Master, Scaled Agile practitioner, Agile Delivery Process Coach, Lean Portfolio Manager

• Experience in cloud delivery environments (Microsoft Azure, AWS, GCP)

• Experience with project management software systems such as Azure DevOps

• Experience in developing and implementing Data Engineering Product Support services using ITIL/ITSM frameworks

• Significant demonstrated experience in defining and implementing service delivery performance metrics and KPI dashboards

• Exceptional executive presence with proven ability to communicate effectively with senior executive audiences

• Strong collaboration capabilities with proven expertise in driving alignment across diverse business and technology stakeholders

• Strong leadership capabilities with experience collaborating with and leading, mentoring, and engaging cross-functional teams

• Advanced budget/financial management skills

• Advanced communication and presentation skills to clearly and concisely communicate highly technical solutions to technical and non-technical audiences at all levels of the organization

Desired Qualifications

• 10 plus years of experience in Scaled Agile delivery approaches

• 5 plus years of direct people management experience

• MBA degree

• Current advanced certifications in SAFe, ITIL/ITSM

• Knowledge of Navy Federal Credit Union instructions, standards, and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21131-OTHLOC-100005087415572

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To support Internal Audit's data-driven audit testing strategy and the development of the Continuous Audit Program (CAP). Perform complex analytical and statistical modeling on large data sets to provide Internal Audit leadership, risk partners, and business unit Management with actionable intelligence and insights on key risks to business processes and controls. Define data requirements, perform data collection, processing, cleaning, analysis, modeling and visualization on systems and data from all lines of business. Design, automate and publish data pipelines and dashboards that provide continuous monitoring capabilities. Lead complex data analysis projects with minimal supervision and wide latitude for independent judgment. Consult with audit teams and other stakeholders to advise on data analytics best-practices on audit engagements. Effectively manage projects from inception through deployment and maintenance.

Responsibilities

• Develop, maintain, and manage advanced reporting, dashboards, data models and analytical results

• Evaluate and define functional requirements for analytics and business intelligence (BI) solutions

• Retrieve, analyze and validate data and test accuracy of reported results

• Work directly with project leads to understand requirements and propose key analytics solutions to drive effective decision-making and influence business objectives

• Produce actionable reports that demonstrate key performance indicators, identify areas of improvement for current operations, and show root cause analysis of problems

• Analyze and summarize business operations, customer and/or economic data in order to improve business intelligence, optimize operating effectiveness and predict business outcomes

• Identify trends and patterns in business data; create data visualizations to support business decision making

• Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements

• Collaborate with business units and senior management to conduct needs assessment to support business unit objectives

• Support complex Data Science and Big Data projects

• Effectively communicate data outcomes to business stakeholders and leadership

• Mentor and guide less experienced staff

Qualifications

• Bachelor's degree in Business, Finance, Statistics, Information Systems, Computer Science, Data Science, Data Analytics, or a related field, or the equivalent combination of training, education and experience

• Significant hands-on experience in the use of business intelligence tools such as PowerBI, Tableau, Cognos, Qlick, or similar)

• Significant hands-on experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, related analytical tools and programming languages (Python, R, SAS or similar)

• Advanced hands-on SQL skills for extraction, transformation and analysis of data

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling

• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Advanced skill identifying and analyzing business requirements and recommending solutions

• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely

• Working knowledge of standard ETL tools and techniques

• Working knowledge of the process in sourcing raw data and cleansing techniques

• Working knowledge of data warehousing, data cleaning, and other analytical techniques required for data usage

• Advanced skill in understanding and communicating data presented in models, charts, and tables and transforming it into a format that is useful to the business and aids effective decision making

• Advanced skill in the use of measurement and statistical practices to analyze current and historical data to make predictions, identify risks, and opportunities enabling better decisions on planned/future events

• Advanced skill in understanding and analyzing models that predict the probability of an outcome

• Advanced knowledge of and the ability to perform basic statistical analysis such as measures of central tendency, normal distribution, variance, standard deviation, basic tests, correlation, and regression techniques

• Significant experience in problem resolution including determining root cause, scope and scale of issues

• Advanced skill in collecting and manipulating data used in effective decision making

• Working knowledge of data models, design tools and business/technical requirements

• Demonstrates a key understanding of multiple database concepts and data flows

• Working knowledge of mapping techniques and data pipelines

• Advanced Microsoft Excel skills

Desired Qualifications

• Advanced degree in Business, Finance, Statistics, Information Systems, Computer Science, Data Science, Data Analytics, or a related field

• Experience in Compliance, Operational Risk, Enterprise Risk Management, Audit or similar

• Experience with cloud platforms (e.g., Azure)

• Experience with anomaly detection techniques (e.g., unsupervised learning)

• Advanced knowledge and experience working with SQL and managing relational databases

• Prior experience with SSIS or SSRS

• Working knowledge of Navy Federal Human Resources policies, procedures, and programs

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 5510 Heritage Oaks Drive Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21029

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage and direct all activities of a medium/large full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.

Responsibilities

• Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts

• Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits

• Manage staff to ensure vault opening, closing and balancing procedures are completed

• Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies

• Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events

• Oversee recruiting/selection, on-boarding and initial training of team members

• Administer budget, purchasing, tracking and records retention for business expenses

• Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services

• Promote member service excellence and lead team to deliver quality service

• Liaise with other branches to support business growth and continuity of regional operations

• Analyze reports and conduct trend analysis to optimize business performance

• Analyze complex problems and determine appropriate steps for resolution

• Ensure compliance with all security, safety and emergency preparedness procedures

• Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.

• Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures and recommends changes to Branch policies

• Manage conflict situations by meeting with team members, utilizing mediation techniques and applying resolutions in difficult situations

• Perform supervisory/managerial responsibilities:

• Manage daily activities

• Ensure adequate/skilled staffing; select employees

• Establish performance goals and priorities

• Prepare, conduct and review performance appraisals

• Develop, mentor, and counsel staff

• Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)

• Ensure section/branch goals and objectives align with division/department strategy

• Ensure efficiency of operations

• Perform other duties as assigned

Qualifications

• Three years' experience in grade level 77 (or higher) or applicable external experience

• Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience

• Significant experience in leading and managing in diverse and complex operational environments

• Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts

• Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts

• Advanced knowledge of functions relating to cash and ATM operations

• Advanced knowledge of financial institution and lending practices, principles and regulations

• Advanced knowledge of retail banking industry best practices

• Significant experience in member/customer service operations

• Significant experience in responding to requests regarding complex financial information/data

• Significant experience in supervising and leading employees

• Significant experience in training and developing staff

• Experience in developing/maintaining community and command relations

• Ability to manage multiple priorities independently and/or in a team environment

• Advanced skill analyzing statistics and reports to determine business performance and trends

• Advanced organizational, planning and time management skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

• Advanced verbal and written communication skills

• Advanced word processing and spreadsheet software skills

Desired Qualifications

• Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience

• Advanced knowledge of Navy Federal products, services, programs, policies and procedures

Hours: Available Monday - Saturday: hours based on business needs.

Location: 113 Grandview Drive, Summerville, SC 29483

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21030

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 10860 East Briarwood Avenue, Centennial, CO 80112

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21068

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.

Responsibilities

• Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts

• Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits

• Manage staff to ensure vault opening, closing and balancing procedures are completed

• Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies

• Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events

• Oversee recruiting/selection, on-boarding and initial training of team members

• Administer budget, purchasing, tracking and records retention for business expenses

• Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services

• Promote member service excellence and lead team to deliver quality service

• Liaise with other branches to support business growth and continuity of regional operations

• Analyze reports and conduct trend analysis to optimize business performance

• Analyze and solve problems without clear precedent

• Ensure compliance with all security, safety and emergency preparedness procedures

• Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.

• Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines

• Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations

• Perform supervisory/managerial responsibilities:

• Manage daily activities

• Ensure adequate/skilled staffing; select employees

• Establish performance goals and priorities

• Prepare, conduct and review performance appraisals

• Develop, mentor, and counsel staff

• Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)

• Ensure section/branch goals and objectives align with division/department strategy

• Ensure efficiency of operations

• Perform other duties as assigned

Qualifications

• Three years' experience in grade level 76 (or higher) or applicable external experience

• Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience

• Experience in leading and managing in diverse and complex operational environments

• Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts

• Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts

• Advanced knowledge of functions relating to cash and ATM operations

• Working knowledge of financial institution and lending practices, principles and regulations

• Working knowledge of retail banking industry best practices

• Experience in member/customer service operations

• Experience in responding to requests regarding complex financial information/data

• Experience in supervising and leading employees

• Experience in training and developing staff

• Exposure to developing/maintaining community and command relations

• Ability to manage multiple priorities independently and/or in a team environment

• Effective skill analyzing statistics and reports to determine business performance and trends

• Effective organizational, planning and time management skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully

• Effective verbal and written communication skills

• Effective word processing and spreadsheet software skills

Desired Qualifications

• Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience

• Working knowledge of Navy Federal products, services, programs, policies and procedures

Hours: Available Monday - Saturday: hours based on business needs.

Location: 2470 Briarcliff Road, Brookhaven, GA 30329

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21089

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 46300 Potomac Run Plaza, Suite 180, Sterling, VA 20164

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20802

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To advise Real Estate Lending senior leadership and lead on-going technology risk strategy that supports and aligns with corporate and departmental strategic goals and initiatives, mitigates risk, and enhances operating procedures. Assist developing action plans for process improvements, managing resources, project management, and operations to achieve organizational, strategic, financial, and member service goals and objectives. Execute ad hoc and additional technology risk initiatives that promote operational efficiency and service excellence. Serve as subject matter expert to support, coach, and mentor junior level team members in documenting technology process risks and control, performing operational technology risk assessments. Must have a strong understanding of technology business processes, enterprise data governance, and technology or security governance frameworks such as COBIT or NIST 800-53. May oversee team assignments such as risk reporting, risk assessments, controls testing, and issues management.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Establish a data governance risk program in accordance with internal data governance standards.

• Lead risk team members in efficient execution of the technology risk management program within the department, identify areas of risk, evaluate effectiveness, present mitigation opportunities and business solutions, and ensure alignment with enterprise frameworks and with industry best practices

• Responsible for development and leadership of comprehensive technology risk initiatives in line with the enterprise goals and regulatory expectations

• Partner with business unit stakeholders to translate technology control deficiencies into action plans and provide recommendations to enhance governance practices

• Develop and oversee project plans, teams, and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness, and mitigating future exposure

• Leverage individual research, internal and external papers to drive process improvement

• Responsible for risk reporting metrics enhancement to identify performance, risk trends, and best practices to cultivate a best-in-class emerging industry risk program

• Serve as subject matter expert regarding technology risk, business functions, systems, policies and/or procedures

• Advise and assist in facilitating technology risk reporting with senior leadership and key risk stakeholders, drive meaningful conversation, identify outcomes and actions, and ensure follow-up for those actions with risk decision makers and performers

• Collaborate by actively working across business lines, communicating knowledge and business processes to other business units

• Develop program enhancements to identify critical areas to monitor and escalate issues and findings to appropriate stakeholders and governance committees

• Build and maintain relationships with team members, management, key stakeholders, and external contacts/vendors

• Stay abreast of and ensure compliance with applicable laws, regulations and guidelines

• Mentor junior team members and oversee key responsibilities

• Perform other duties as assigned

Qualifications

• Advanced knowledge of technology related operational and regulatory risks and controls, including risk management techniques, methodologies, and systems

• Experiencing developing data governance related risk programs, including an advanced understanding of managing risk for data management practices

• Experience assimilating technical, complex data; proficient in data analysis, reporting, auditing, and operations research

• Expert analytical/quantitative, reconciliation, and deductive reasoning skills

• Advanced communication and presentation skills; ability to persuade and influence; communicate complex information in an easily understandable manner

• Strong problem solving and decision-making skills and the ability to work independently

• Bachelor's degree in information systems, computer engineering, or other technology related specializations or the equivalent combination of education, training, and experience

  Desired Qualifications

• Master's degree in information systems, or the equivalent combination of education, training, and experience

• Experience with credit union technology risk management programs and/or NCUA regulations

• Technology and/or data governance certifications such as CISA, CGEIT, or Data Governance and Stewardship Professional

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Locations: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20736-OTHLOC-100005087415536

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.

Site Reliability: Responsible for the development and implementation of site reliability processes that increase efficiency, eliminate downtime, and elevate performance for internally critical and/or externally visible systems. They focus in the areas of software design/engineering and systems architecture including, but not limited to, automation, reliability, monitoring, and systems integration.

Responsibilities

• Respond to incidents and determine preventative solutions

• Troubleshoot complex reliability and performance issues

• Participate in 24x7 on-call rotation

• Automate manual processes, evolve monitoring tools, and develop technical documentation

• Support a highly available and large scale environment

• Lead integration of other Navy Federal Enterprise technologies

• Research, evaluate, recommend, and implement solutions that align with business needs and objectives

• Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated

• Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices

• Create operational artifacts, play/run-books and Service Level Agreement/Objective documents

• Provide technical assistance (swarm/pair) routinely with other engineers

• Identify potential problems in design, quality, or operation and initiate discussions/corrective action

• Identify opportunities to effectively mitigate risk and improve performance and functionality

• Drive system testing including evaluation, verification & validation activities

• Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network

• Provide forward thinking technical expertise in current and emerging technologies, trends and practices

• Perform other duties as assigned

Qualifications

• Experienced in supporting and developing with a Configuration Management Enterprise tool (e.g. Ansible Automation Platform)

• Experienced in developing with Infrastructure Management tool (e.g. Terraform)

• Experienced in supporting an Infrastructure Management Enterprise tool (e.g. Terraform Enterprise)

• Experienced in supporting an Enterprise Tool for Container Management (e.g. OpenShift, Tanzu, Kubernetes)

• Experienced in developing and utilizing Continuous Integration/Deployment pipelines (e.g. Jenkins, Concourse, GitHub Actions, Tekton)

• Experienced in programing languages (e.g. Python, Go, Javascript)

• Developing custom scripts or applications to automate systems implementation, configuration, or management

• Agile software development practices

• Understanding of Networking protocols and standard network architectures

• Working knowledge of engineering discipline

• Advanced Understanding of end-to-end IT processes

• Advanced research, analytical, and problem-solving skills

• Advanced collaboration, critical thinking, and presentation skills

• Effective organizational, planning and time management skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill guiding and training less experienced staff

• Bachelor's Degree in Computer Science or similar field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20905-OTHLOC-100005087415536

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Release Train Engineer will coordinate and facilitate all Agile Release Train events, which includes PI Planning, System Demo, Scrum of Scrums, PI Inspect & Adapt and PO Sync. Act as the next level escalation for obstacles reported by Development Teams and strive to empower teams to remove impediments. Works with the Program Team to resolve or escalate risks and issues and ensures collaboration in cross-train Scrum of Scrums.

Responsibilities

• Continuously ensures planned work aligns to the Release Train value stream

• Enable teams to remove impediments. Act as escalation point for impediments the team cannot remove in a timely manner

• Own escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner

• Continuously work with teams and to deliver PI Objectives

• Own the Agile Release Train Risks, Assumptions, Issues and Dependencies (RAID) or Risks, Owned, Accepted, Mitigated (ROAM) logs

• Manage dependencies between Development Teams within and across Programs or Agile Release Trains

• Partner with others to identify and address staffing and tool needs

• Enable and coach teams to define capacity for PI Planning

• Develop and serve as owner of the program release communication plan; schedule and facilitate program release planning activities

• Gather and report performance information and metrics (e.g., Release burn down data, etc.)

• Update and communicate Release Plans

• Collaborate with Product Management, Systems Architects, teams as needed

• Build and maintain relationships with lines of business, teams, management, and key stakeholders

• Support the Communities of Practice as needed

• Help bring the Agile community to Navy Federal

• Assist with developing and delivering training and workshops as requested

• Become an influential leader within for the team and promote Agility across Navy Federal

• Encourage teams to embrace a Lean/Agile Mindset

• Help resolve team conflicts when needed

• Perform other duties as assigned

Qualifications

• Significant experience working in an agile transformation successfully coaching and transitioning teams, programs, and portfolios

• Experience working with tools such as Jira, Rally, Azure DevOps, etc. to facilitate scrum teams

• Experience in creating reporting metrics and dashboards that illustrate the flow of value

• Experience in leading successful delivery teams

• Experience in software development

• Experience as a Scrum Master or Delivery Lead in leading transformation

• Successful track record implementing Agile methodologies

• Experience working with all levels of staff, management, stakeholders, vendors

• Experience in leading, guiding and coaching professional staff

• Ability to coach and mentor scrum masters and empower the delivery teams to embrace agility

• Ability to remove impediments that impact the team's planned execution

• Ability to create release plans and roadmaps needed for existing product or platform release

• Ability to work both independently and as part of a team in a matrixed environment

• SAFe RTE, Leading SAFE or SAFe Advanced Scrum Master certifications

• Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

• Advanced skill in motivating and uplifting team members using teaching/mentoring skills

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced problem solving, collaboration, critical thinking, team building, and presentation skills

• Advanced verbal, interpersonal and written communication skills

• Advanced word processing, spreadsheet, diagramming, and presentation software skills

• Advanced skill to deliver presentations to virtual and in-person teams

• Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training, and experience

Desired Qualifications

• Experience leading Agile teams as a Scrum Master, Product Owner, or Release Train Engineer, Project Manager

• Experience working within an organization going through an Agile transformation

• Advanced knowledge of Navy Federal functions, philosophy, operations and organizational objectives

• PMP, SAFe Program Consultant Certification or other advanced Agile Certification

• Prior experience with technical program management, waterfall framework, and working in a hybrid Agile/waterfall environment

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20684-OTHLOC-100004137495234

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Release Train Engineer will coordinate and facilitate all Agile Release Train events, which includes PI Planning, System Demo, Scrum of Scrums, PI Inspect & Adapt and PO Sync. Act as the next level escalation for obstacles reported by Development Teams and strive to empower teams to remove impediments. Works with the Program Team to resolve or escalate risks and issues and ensures collaboration in cross-train Scrum of Scrums.

Responsibilities

• Continuously ensures planned work aligns to the Release Train value stream

• Enable teams to remove impediments. Act as escalation point for impediments the team cannot remove in a timely manner

• Own escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner

• Continuously work with teams and to deliver PI Objectives

• Own the Agile Release Train Risks, Assumptions, Issues and Dependencies (RAID) or Risks, Owned, Accepted, Mitigated (ROAM) logs

• Manage dependencies between Development Teams within and across Programs or Agile Release Trains

• Partner with others to identify and address staffing and tool needs

• Enable and coach teams to define capacity for PI Planning

• Develop and serve as owner of the program release communication plan; schedule and facilitate program release planning activities

• Gather and report performance information and metrics (e.g., Release burn down data, etc.)

• Update and communicate Release Plans

• Collaborate with Product Management, Systems Architects, teams as needed

• Build and maintain relationships with lines of business, teams, management, and key stakeholders

• Support the Communities of Practice as needed

• Help bring the Agile community to Navy Federal

• Assist with developing and delivering training and workshops as requested

• Become an influential leader within for the team and promote Agility across Navy Federal

• Encourage teams to embrace a Lean/Agile Mindset

• Help resolve team conflicts when needed

• Perform other duties as assigned

Qualifications

• Significant experience working in an agile transformation successfully coaching and transitioning teams, programs, and portfolios

• Experience working with tools such as Jira, Rally, Azure DevOps, etc. to facilitate scrum teams

• Experience in creating reporting metrics and dashboards that illustrate the flow of value

• Experience in leading successful delivery teams

• Experience in software development

• Experience as a Scrum Master or Delivery Lead in leading transformation

• Successful track record implementing Agile methodologies

• Experience working with all levels of staff, management, stakeholders, vendors

• Experience in leading, guiding and coaching professional staff

• Ability to coach and mentor scrum masters and empower the delivery teams to embrace agility

• Ability to remove impediments that impact the team's planned execution

• Ability to create release plans and roadmaps needed for existing product or platform release

• Ability to work both independently and as part of a team in a matrixed environment

• SAFe RTE, Leading SAFE or SAFe Advanced Scrum Master certifications

• Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

• Advanced skill in motivating and uplifting team members using teaching/mentoring skills

• Advanced skill building effective relationships through rapport, trust, diplomacy and tact

• Advanced problem solving, collaboration, critical thinking, team building, and presentation skills

• Advanced verbal, interpersonal and written communication skills

• Advanced word processing, spreadsheet, diagramming, and presentation software skills

• Advanced skill to deliver presentations to virtual and in-person teams

• Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training, and experience

Desired Qualifications

• Experience leading Agile teams as a Scrum Master, Product Owner, or Release Train Engineer, Project Manager

• Experience working within an organization going through an Agile transformation

• Advanced knowledge of Navy Federal functions, philosophy, operations and organizational objectives

• PMP, SAFe Program Consultant Certification or other advanced Agile Certification

• Prior experience with technical program management, waterfall framework, and working in a hybrid Agile/waterfall environment

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20684

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.

Site Reliability: Responsible for the development and implementation of site reliability processes that increase efficiency, eliminate downtime, and elevate performance for internally critical and/or externally visible systems. They focus in the areas of software design/engineering and systems architecture including, but not limited to, automation, reliability, monitoring, and systems integration.

Responsibilities

• Respond to incidents and determine preventative solutions

• Troubleshoot complex reliability and performance issues

• Participate in 24x7 on-call rotation

• Automate manual processes, evolve monitoring tools, and develop technical documentation

• Support a highly available and large scale environment

• Lead integration of other Navy Federal Enterprise technologies

• Research, evaluate, recommend, and implement solutions that align with business needs and objectives

• Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated

• Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices

• Create operational artifacts, play/run-books and Service Level Agreement/Objective documents

• Provide technical assistance (swarm/pair) routinely with other engineers

• Identify potential problems in design, quality, or operation and initiate discussions/corrective action

• Identify opportunities to effectively mitigate risk and improve performance and functionality

• Drive system testing including evaluation, verification & validation activities

• Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network

• Provide forward thinking technical expertise in current and emerging technologies, trends and practices

• Perform other duties as assigned

Qualifications

• Experienced in supporting and developing with a Configuration Management Enterprise tool (e.g. Ansible Automation Platform)

• Experienced in developing with Infrastructure Management tool (e.g. Terraform)

• Experienced in supporting an Infrastructure Management Enterprise tool (e.g. Terraform Enterprise)

• Experienced in supporting an Enterprise Tool for Container Management (e.g. OpenShift, Tanzu, Kubernetes)

• Experienced in developing and utilizing Continuous Integration/Deployment pipelines (e.g. Jenkins, Concourse, GitHub Actions, Tekton)

• Experienced in programing languages (e.g. Python, Go, Javascript)

• Developing custom scripts or applications to automate systems implementation, configuration, or management

• Agile software development practices

• Understanding of Networking protocols and standard network architectures

• Working knowledge of engineering discipline

• Advanced Understanding of end-to-end IT processes

• Advanced research, analytical, and problem-solving skills

• Advanced collaboration, critical thinking, and presentation skills

• Effective organizational, planning and time management skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill guiding and training less experienced staff

• Bachelor's Degree in Computer Science or similar field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20905

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To advise Real Estate Lending senior leadership and lead on-going technology risk strategy that supports and aligns with corporate and departmental strategic goals and initiatives, mitigates risk, and enhances operating procedures. Assist developing action plans for process improvements, managing resources, project management, and operations to achieve organizational, strategic, financial, and member service goals and objectives. Execute ad hoc and additional technology risk initiatives that promote operational efficiency and service excellence. Serve as subject matter expert to support, coach, and mentor junior level team members in documenting technology process risks and control, performing operational technology risk assessments. Must have a strong understanding of technology business processes, enterprise data governance, and technology or security governance frameworks such as COBIT or NIST 800-53. May oversee team assignments such as risk reporting, risk assessments, controls testing, and issues management.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Establish a data governance risk program in accordance with internal data governance standards.

• Lead risk team members in efficient execution of the technology risk management program within the department, identify areas of risk, evaluate effectiveness, present mitigation opportunities and business solutions, and ensure alignment with enterprise frameworks and with industry best practices

• Responsible for development and leadership of comprehensive technology risk initiatives in line with the enterprise goals and regulatory expectations

• Partner with business unit stakeholders to translate technology control deficiencies into action plans and provide recommendations to enhance governance practices

• Develop and oversee project plans, teams, and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness, and mitigating future exposure

• Leverage individual research, internal and external papers to drive process improvement

• Responsible for risk reporting metrics enhancement to identify performance, risk trends, and best practices to cultivate a best-in-class emerging industry risk program

• Serve as subject matter expert regarding technology risk, business functions, systems, policies and/or procedures

• Advise and assist in facilitating technology risk reporting with senior leadership and key risk stakeholders, drive meaningful conversation, identify outcomes and actions, and ensure follow-up for those actions with risk decision makers and performers

• Collaborate by actively working across business lines, communicating knowledge and business processes to other business units

• Develop program enhancements to identify critical areas to monitor and escalate issues and findings to appropriate stakeholders and governance committees

• Build and maintain relationships with team members, management, key stakeholders, and external contacts/vendors

• Stay abreast of and ensure compliance with applicable laws, regulations and guidelines

• Mentor junior team members and oversee key responsibilities

• Perform other duties as assigned

Qualifications

• Advanced knowledge of technology related operational and regulatory risks and controls, including risk management techniques, methodologies, and systems

• Experiencing developing data governance related risk programs, including an advanced understanding of managing risk for data management practices

• Experience assimilating technical, complex data; proficient in data analysis, reporting, auditing, and operations research

• Expert analytical/quantitative, reconciliation, and deductive reasoning skills

• Advanced communication and presentation skills; ability to persuade and influence; communicate complex information in an easily understandable manner

• Strong problem solving and decision-making skills and the ability to work independently

• Bachelor's degree in information systems, computer engineering, or other technology related specializations or the equivalent combination of education, training, and experience

  Desired Qualifications

• Master's degree in information systems, or the equivalent combination of education, training, and experience

• Experience with credit union technology risk management programs and/or NCUA regulations

• Technology and/or data governance certifications such as CISA, CGEIT, or Data Governance and Stewardship Professional

  Hours: Monday - Friday, 8:00AM - 4:30PM

  Locations: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20736

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.

Responsibilities

• Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit)

• Determine and advise members on approved loan conditions and documentation requirements

• Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.)

• Maintain contact with the member, Realtor and/or seller during the entire loan process Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations

• Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends)

• Request and obtain documentation needed and forward to Mortgage Processor Respond to inquiries about mortgage applications, processing status, problems and concerns

• Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events

• Take first mortgage loan applications via face-to-face interview, mail and telephone

• Resolve or arrange for resolution of operational/processing issues, inquiries and complaints

• Respond to inquiries and resolve any issues concerning the processing of applications

• Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required

• Perform other duties as assigned

Qualifications

• Ability to work effectively and efficiently with automated systems

• Experience in the mortgage lending industry

• Working knowledge of mortgage lending requirements, regulations and procedures for VA and conventional loan programs

• Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations

• Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks

• Advanced skill in comprehending, analyzing, applying and communicating complex written legal documents

• Advanced skill speaking and/or presenting in front of groups in a professional setting

• Advanced word processing and spreadsheet software skills

Desired Qualification(s)

• Advanced knowledge of Navy Federal Mortgage Production and/or Servicing Systems

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

- Best Companies for Latinos to Work for 2024

- ComputerworldR Best Places to Work in IT

- ForbesR 2024 America's Best Large Employers

- ForbesR 2023 The Best Employers for New Grads

- Fortune Best Workplaces for MillennialsTM 2023

- Fortune Best Workplaces for Women TM 2023

- Fortune 100 Best Companies to Work ForR 2024

- Military Times 2023 Best for Vets Employers

- Newsweek Most Loved Workplaces

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 20884

Job Detail

• Company:
  Navy Federal Credit Union