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Navy Lodge Guest Service Representative Lead PT w/Benefits - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
OAK HARBOR, WA
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Title: Navy Lodge Guest Service Representative Lead PT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 220001Z1 C ome work for the Navy Lodge ... where you can have a career with a purpose! Our guest service agents provide the first impression at the front desk to the best customers in the world: active duty, retired military, and their families. This position: Serves as working Leader, responsible for leading a minimum of three (3). Is first point of contact with guests, and handles all stages of guests stay, accommodating special request as needed and resolving issues that may arise. Responsible for the front desk operations, lobby appearance, guest service, office operations, etc. Position will be required to work all shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations, guest issues or situations that require immediate attention. No military affiliation is required. Duties and Responsibilities: Front Desk Operations - Assists guests in person or via telephonic contact for all communication including, but not limited to, room reservations and/or cancellations, payments, questions, check-in, check-out process, collecting payments, authorized patron verification, guest room assignments, credit card processing, express check out requirements, etc. - Applies knowledge of Navy Lodge standard operating procedures, processes, and rules governing patron eligibility. - Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Executes night audit functions. - Interacts with patrons and receives and resolves customer complaints. Utilizes judgment and understanding of policies and procedures to better assist patrons and resolve complaints and issues to includes, but not limited to: upgrading patron's room type, adjusting room fee, adjusting check-in and/or check-out times consistent with Navy Lodge Policy; refers unusual issues to immediate supervisor for assistance. - Issues room keys, sorts incoming mail and messages and deposits guest valuables in safety-deposit boxes. - Operates a telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge, services, base facilities, area attractions and travel directions. - Responsible for lobby appearance including cleaning, mopping, dusting, organization, presentation, etc. and all assigned work areas. - Responsible for assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor. - Responsible for care and upkeep of Navy Lodge issued uniform items, i.e. name tags, shoes, jackets etc. and assigned work equipment i.e. radios, power/hand tools, etc. - Greets and welcomes guests (upon sight or within 10 feet) while performing outstanding guest relations. - Utilizes a computerized Property Management System (PMS) and takes inquiries and reservations from authorized patrons. Provides information regarding facilities, location and surrounding area and produces reports. Input statistical data and reviews same for accuracy. Data is used in developing appropriate guest history and operational reports. - Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels for resale. - Reconciles daily transactions of all accounts, ensuring complete balance accuracy while maintaining customer services at all times. - Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondences required in the course of performing assigned duties. - Complete bank deposits, mail pick up/delivery, collect money bags, and other required services. - Exchange, maintain rotating change fund and daily log of moneys received and deposited. Maintains all records and access to Guest Safety Deposit Boxes. - Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. - May be required to assist with set-up and breakdown of chairs and tables used during special functions, and clean immediate and surrounding area upon the conclusion of the event. - Required to assist in laundry facility and issue/ deliver guests supplies to guests. - Supports the Navy Lodge operation by preforming administrative duties as assigned. - As working leader, is responsible for overseeing and passing on to other associates information/instructions received from the Supervisor or Navy Lodge General Manager. Assists in the training of new associates, answers questions regarding changes to policies, procedures and pertinent directives. Ensures work schedules are adhered to; keeps Supervisor or Navy Lodge General Manager apprised of work status, assignments and advises concerning problem areas. - Maintains continuity in absence of Supervisor. - Maintains a clean and safe environment. - Required to obtain certain certifications as necessary in connection with performing job duties. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE: One (1) year of general office clerical experience which demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE: Six (6) months of experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: GENERAL EXPERIENCE ONLY: 1. Study completed in a college, university, or junior college, above the high school level, may be substituted on the basis of one-half academic year of study for 6 months of experience. 2. Study completed in a business or secretarial school or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience, provided such subjects as Hotel/Motel Administration, English, office machines, filing and indexing, office practices, business mathematics, bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily in the basic skills of typing or refresher courses. SPECIALIZED EXPERIENCE: For the first year of specialized experience, study successfully completed in a hotel/lodging/hospitality school above the high school level may be substituted at the rate of one-half academic year of study for 6 months of specialized experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field.



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Cashier (Cash Office) PT w/Benefits - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
OAK HARBOR, WA
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Title: Cashier (Cash Office) PT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 220002GJ Come work for the Navy Exchange . .. where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. We also offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is required. Job Summary: Performs a variety of duties involving the receipt disbursement verification deposit and processing of cash items. Duties and Responsibilities: Performs all or a combination of the following - Receives counts and verifies monies received. Collects and issues money bags cash funds and sub-custody receipts. Maintains log record of movement of money bags and cash funds issued. - Prepares the bank deposits of cash receipts for pickup and delivery to designated locations. Makes change funds for cash registers. - Maintains current list of bad checks following established procedures. - Counts and fills change machine cartridges and distributes to vending attendants for insertion in Dollar Bill Changer. Receives money and processes bills through bill counting machine changes bills for coins as required following established procedures. Maintains appropriate logs. - Operates package machines in connection with the counting and wrapping of coins and currency for change machines. - May be required to lift up to 25 lbs in connection with processing coins. - Performs other related duties as assigned. Qualifications: CASHIER: No experience required. High school graduate or equivalent preferred.



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General Clerk (Retail) FT w/Benefits - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
OAK HARBOR, WA
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Title: General Clerk (Retail) FT w/Benefits Location: United States-Washington-Oak Harbor Job Number: 220002GF Come work for the Navy Exchange ...where you can have a retail career with a purpose!!!! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. If you really enjoy working with others, like variety, are detail-oriented, and have strong computer skills, this could be the job for you! No military affiliation is required. Job Summary: Counts and records merchandise stock levels and maintains appropriate related records. Duties and Responsibilities: - Counts, verifies and checks for damaged merchandise on sales floor and/or in retail back-up storage areas. Determines maximum stock levels and reorder quantities by use of simple arithmetic formula. - Prepares Merchandise Transfers (MTs) for stock being transferred out of the store to another Exchange location. - Forwards Retail Price Change (RPC) information received from the Procurement Office appropriate personnel to effect price changes on merchandise. Extends amounts on RPCs; separates, logs and date stamps, as required. - Maintains control records and logs. - As required, assists in the performance of miscellaneous duties such as timecard calculations, receipt, screening and distribution of location mail, answering the telephone and participating in storewide inventories. - Assignments are performed within the framework of prescribed procedures. Refers working problems to supervisor for assistance and guidance. - Performs other related duties as assigned. TRAINING REQUIREMENT: Associate must recieve hazardous material (HazMat) training within 90 days of hire per Department of Transportation regulations. Qualifications: GENERAL EXPERIENCE: 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1/2 year academic study above the high school level may be substituted for each 6 months of 1 year of general.



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NAVY LODGE MANAGEMENT TRAINEE - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
JACKSONVILLE, FL
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Title: NAVY LODGE MANAGEMENT TRAINEE Location: United States-Florida-Jacksonville Job Number: 220002G3 Job Summary: Responsible for completing training and development requirements are determined by the Navy Lodge Program functional codes, based on the knowledge, skills, and abilities (KSA's) needed to effectively plan, schedule, organize and operate a Navy Lodge operation. Duties and Responsibilities: - Position is located at a Navy Lodge training site where at least fifty percent of training will be given. - Provides adequate staffing for all areas of responsibilities. Evaluates the work performance of subordinate personnel. - Plans and carry out the training of associates. - Assists individual subordinate associates with job-related and personnel problems. - Communicates with and motivates associates. - Conducts inspections of Navy Lodge operations; identifies problems/deficiencies and implements appropriate corrective measures. Follows up to ensure deficiencies are corrected. - Evaluates maintenance and operating costs, prepares statistical data, develops information that includes current/past expenditures and estimates for future cost and forwards to the appropriate Navy Lodge Program Regional Vice President or training manager. - Coordinates the alteration, minor construction, painting and preventive maintenance of Navy Lodge facilities and equipment with maintenance personnel. - Develops and administers operating and equipment budgets for the Navy Lodge in conjunction with Navy Lodge Program. - Responsible for implementing Navy Lodge Program policies and procedures as established. - Maintains liaison with NEXCOM and other activities, vendors, suppliers to ensure adequate levels of supplies and service. - Ensures proper control/maintenance of operational records and files. Ensures compliance with all safety fire and sanitation regulations, and is also responsible for the safety of the Navy Lodge guests and Navy Lodge associates. - Is sensitive and knowledgeable of the Navy Lodge Program's Central Reservation Center. Knowledge of and capable of communicating effectively regarding the Navy Lodge Quality Assurance Program and the Navy Lodge Program's 1-800-TEL-NAVY Hotline. - Completes designated training within prescribed timeframe in preparation of assignment to a Navy Lodge work location. - Responsible for providing management coverage at Navy Lodge locations other than training site. - Travel, which may equate to 50% of time is necessary. Performs other related duties as assigned. Qualifications: A two or four-year bachelors degree in Hospitality or Hotel/Motel Management or Business Administration. OR A four-year bachelor degree in Business Administration. OR A minimum of one year experience working in a supervisory or management position in a Hotel, Motel or similar facilities (such as: residential, resort, Airbnb, timeshare, vacation rental, serviced apartments, etc.) Equivalent combination of education and experience that provided professional Hotel/Motel Management knowledge. Job: Management



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SALES ASSOCIATE - CORONADO - MINI MART - PART TIME (20-34.5 HOURS) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
SAN DIEGO, CA
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Title: SALES ASSOCIATE - CORONADO - MINI MART - PART TIME (20-34.5 HOURS) Location: United States-California-San Diego Job Number: 220002G7 Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point of Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication and division. REASONING ABILITY - Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT - This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS - Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS - Available to work a variety of hours which may include early mornings evenings weekends and holidays. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High school graduate or equivalent preferred.



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CUSTOMER SERVICE CLERK - NORTH ISLAND - MAIN STORE - FULL TIME (35+ HOURS) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
SAN DIEGO, CA
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Title: CUSTOMER SERVICE CLERK - NORTH ISLAND - MAIN STORE - FULL TIME (35+ HOURS) Location: United States-California-San Diego Job Number: 220001ZS Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Performs a variety of customer service duties which involve inventory management control taking special orders assisting customers with special requests providing layaway services resolving customer complaints etc. Duties and Responsibilities : Takes special orders for authorized merchandise including items from mail order catalog assists customers in selecting merchandise preparing required forms and determining cost and shipping charges. Coordinates with procurement personnel maintains appropriate files and follow-up as required. In cases of delayed merchandise notifies customers of new arrival date and coordinates delivery of merchandise. Upon receipt of merchandise checks for agreement with original order and as required makes necessary computations with regard to shipping charges and markup notifies customers of merchandise arrival and coordinates delivery. Provides patrons with specific product information based on knowledge of manufacturers catalogues and data obtained from company representatives. Completes appropriate documents for payment by deferred payment plan DPP indicating initial and subsequent payments. Checks for proper identification and entitlement for use of the DPP as required. Provides layaway services which include identifying items to be laid away as well as determining in accordance with prescribed policies and procedures the amount of deposit required and schedule of payments. Follows up with customer on delinquent payments. Cancels layaways refunds monies and returns merchandise to sales area when payments are not made. Resolves customer complaints and is authorized to make refunds or adjustments for goods returned checks merchandise for damage or ticket switching. Ensures that sales receipts accompany refund or exchange requests contacts authorized personnel to return merchandise to sales floor or backup storage area. As necessary provides assistance to customers on product warranty and related problems. Takes orders in connection with the repair of items such as electrical appliances and gardening equipment. Maintains log of items sent to designated companies indicating name of individual serial number of item date brought in and other pertinent information. Follows up with companies and notifies customer when repair is made. Maintains inventory stock cards on furniture and or appliances to reflect the warehouse inventory balance. Posts to appropriate records the number and category of merchandise sold from documentation provided by sales personnel. As required posts merchandise transfers and reports of goods received to ensure proper inventory balance. Documentation includes transfer of furniture and appliances to various locations of the Exchange. As required checks merchandise transfers and ensures requested items are boxed and shipped out. Arranges for necessary transportation to branches locations. Completes merchandise transfers including extending cost and totaling amounts. Maintains appropriate records and logs relating to customer services transactions. Maintains catalogs and price sheets of authorized items in a current status. Operates cash register in accordance with established cash control procedures and is responsible for own cash change fund. May be required to perform such duties as preparing chargebacks maintaining number controls for documentation required by various exchange departments and requisitioning supplies needed for the store. Carries out policy of courtesy and service. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates. Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that the customer comes first and actively seeks to become knowledgeable concerning store policies merchandise sold and services offered. Performs other related duties as assigned By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.



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FRONT OFFICE MANAGER (Full Time 35+ Hrs) Navy Gateway Inns & Suites San Clemente - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
SAN DIEGO, CA
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Title: FRONT OFFICE MANAGER (Full Time 35+ Hrs) Navy Gateway Inns & Suites San Clemente Location: United States-California-San Diego Job Number: 220002CA Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: Position is responsible for managing daily operations of the front desk reservations and group reservation office for the lodging program. Duties and Responsibilities: Ensures security measures are maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provides information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Supervises all front desk operations and reservations including cashiering, reservations and room assignments to maximize occupancy. Trains instructs and supervises personnel assigned to the Front Desk both in a formal training setting and on-the-job training. Plans and schedules ongoing production oriented work for all front desk personnel on a daily, weekly, monthly and quarterly basis, adjusting staff levels as required to meet workload demand. Participates in hiring front desk staff, evaluates and counsels staff, completes performance evaluations, approves leave requests and recommends performance awards. Reviews reports from the Night Audit concerning occupancy, vacancy, call accounting system and other related areas. This includes statistical analysis reporting procedures and analyzing audit reports to ensure accountability of personnel and revenue. Ensures the front desk operates in accordance with established instructions and procedures. Performs all front desk related duties as required. Acts as the resident expert regarding the Hotel's Property Management System (PMS), key card system and CORE inventory management system. Utilizes the PMS to access guest information, retrieve reservation information, change or cancel reservations as requested by the guest or register guests. Verifies the registration information secures a credit card for incidental expenses and authorizes the credit card for room charges. Provides guests with their room key or card. Resolves administrative problems routine operational issues and complaints related to front desk operations. Provides recommended solutions and draft procedures for review and implementation to higher management. Oversees the front desk change fund and coordinates cash audits quarterly. Responsible for the accountability of all keys and any other inventory maintained at the front desk. Keeps the front desk and lobby area clean and neat. Reconciles room status with the housekeeping report. Coordinates with the housekeeping department to ensure rooms are ready for occupancy. May be required to run, print and interpret various reports from the PMS such as Accounts Receivable reports, Expected Arrivals, Departure List, In-House Guest List and Night Audit reports. Performs other duties as assigned. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level successfully completed in a hotel lodging hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE Two years of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash. Job: Management



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SALES ASSOCIATE (RPT /Flower Shop) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
HONOLULU, HI
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Title: SALES ASSOCIATE (RPT /Flower Shop) Location: United States-Hawaii-Honolulu Job Number: 2200023P Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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COMPUTER SPECIALIST (Field Tech Belle Chasse, LA) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
PENSACOLA, FL
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Title: COMPUTER SPECIALIST (Field Tech Belle Chasse, LA) Location: United States-Florida-Pensacola Job Number: 220002FZ Job Summary: Responsible for design installation troubleshooting asset management configuration and support of all computerized information systems for assigned Navy Exchange activities. Duties and Responsibilities: Incumbents of this position must be U.S. Citizens. - Provides Information Technology (IT) services and support to Navy Exchanges, Navy Lodges, NEX Distribution Centers/warehouses, and district offices in a region and other activities outside the region, as assigned. - Responsible for: technical and logistical support; user services, and maintenance of telecommunication, network, Point of Sale, RF, and Desktop computing equipment, as well as dumb terminals, printers/multifuntion devices and other related peripheral equipment. - Performs capacity planning and analysis for new and currently installed networks. - Installs and modifies network hardware and software as required. - Installs and modifies desktop computing hardware and software as required. - Implements new networks from design through post installation stages including cable plants, installation, and testing. - Responsible for documentation of, and ongoing asset management of, networks and all IT equipment in the region. - Performs troubleshooting and repair of down or malfunctioning networks and equipment. - Assists in performing ongoing optimization of networks and desktop computing systems in the region. - Assists in minor computer operations maintenance and troubleshooting for Distribution Center mainframe, and provides support for Distribution Center conveyor equipment. - Acts as Code I point of contact in the field for store and distribution center management. - Provides oral and written reports to regional lead technician and Field Support Supervisor. - Takes technical and operational direction from NEXCOM Field Support Supervisor, and Regional Lead Technician. - Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software). - Must possess valid driver's license to support off site facilities. - Performs other related duties as assigned. IAT1 jobs: SECNAV M-5239.2 DoN, Information Assurance (IA) Workforce Manual requires that all incumbents of this position possess, and maintain current, two types of certifications as follows: IA Certification: One of the following certifications: A , Network , Systems Security Certified Practitioner (SSCP) or one of the following higher level certification: Security , GIAC Security Essentials Certification (GSEC), Security Certified Network Professional (SCNP), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), GIAC Security Expert (GSE), Security Certified Network Architect (SCNA). NEXCOM preferred certification is Network Technical Certification: MCDST, MCTS Window 7 certification or any replacement certificate or exam that Microsoft may announce in the future to replace Windows 7 Configuration Exam 680. Certification must be valid (not expired) as defined by the policy of the certification issuer. Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain the proper certification requirement will result in termination of employment. This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI). Qualifications: Qualified candidates must be U.S. Citizens. GENERAL EXPERIENCE: Three years experience in IT technical work which demonstrated the ability and aptitudes required to perform technical, or analytical work and coordination involving networking, LAN systems, Point of Sale Systems, RF communications/networking, Desktop/Laptop support, printer repair, and management information systems. OR SUBSTITUTION OF EXPERIENCE FOR EDUCATION: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in business/information system discipline for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressive experience in the following: - Technical support experience in one or more of the following areas O/S (i.e., UNIX, Windows XP, NT/W2K, DOS, Linux, O/S 400 etc) database (Oracle, SQL Server, Dbase, Access, etc.) Point-of-Sale, electronic Messaging, desktop/laptop, printers, Applications, (Retail, Financial, Distribution/Logistics and Human Resources), Wide Area Networking (design, implementation, troubleshooting, supporting), RF networking, Local Area Network support - Working at a Help Desk or in a system support position - Utilizing automated tools for tracking, monitoring support activities - Analyzing support activities through use of automated tools to identify trends in problems, resolutions, metrics IAT1 jobs: SECNAV M-5239.2 DoN, Information Assurance (IA) Workforce Manual requires that all incumbents of this position possess, and maintain current, two types of certifications as follows: IA Certification: One of the following certifications: A , Network , Systems Security Certified Practitioner (SSCP) or one of the following higher level certification: Security , GIAC Security Essentials Certification (GSEC), Security Certified Network Professional (SCNP), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), GIAC Security Expert (GSE), Security Certified Network Architect (SCNA). NEXCOM preferred certification is Network Technical Certification: MCDST, MCTS Window 7 certification or any replacement certificate or exam that Microsoft may announce in the future to replace Windows 7 Configuration Exam 680. Certification must be valid (not expired) as defined by the policy of the certification issuer. Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain the proper certification requirement will result in termination of employment. This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI). Job: Applications Systems



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HUMAN RESOURCES REPRESENTATIVE (FULL-TIME) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
KINGS BAY, GA
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Title: HUMAN RESOURCES REPRESENTATIVE (FULL-TIME) Location: United States-Georgia-Kings Bay Job Number: 220002G6 This is a Full-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Short & Long-Term Disability Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Performs a variety of administrative support duties that involve recruiting processing personnel actions conducting orientation training and exit interviews and completing the submission of performance appraisals. Duties and Responsibilities: Performs duties in connection with recruiting applicants for nonexemptexempt positions. Reviews requisition submitted and prepares vacancy announcements. As necessary places appropriate advertisements in local newspapers contacts schools etc. Screens applications received and reviews personnel jackets to determine eligible employees based on minimum qualification requirements. Prepares and processes all types of personnel actions new hire pay promotion transfer classification etc using the automated personnel systemdatabase. Conducts orientation session for new associates to familiarize them with basic personnel policies and associate benefits. Also conducts exit interviews for separated associates. Administers the annual work performance appraisal program. Forward forms to supervisors within the prescribed number of days prior to due date for submission. Reviews returned forms for completeness and prepares required reports. May provide clerical support in conducting annual area wage surveys. Contacts department managers and union officials to obtain names of individuals designated as data collectors. Types letter to various companies to be canvassed requesting their participation schedules appointments etc. Compiles statistical data in connection with the preparation of reports. Researches records when gathering required data and coordinates with managers as necessary. Works closely with supervisor in connection with BBAs sets up retention registers of individuals in affected areas. Based on rights determined by supervisors prepares and types letters of notification. Implements the Status of Forces Agreement SOFA sponsorship program for pertinent applicants as applicable. Ensures that provisions are met prior to referring SOFA sponsorshiprequired applicants to selecting officials. Completes processing following established procedures. Types a variety of material related to assigned functions such as completion of forms letters messages reports etc. Maintains and files correspondence in personnel jackets of employees. Processes workers compensation claims in accordance with established procedures as necessary.. May coordinate and intitiate travel arrangements for Navy Exchange personnel on official travel. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year general office clerical experience which has demonstrated the ability to perform clerical duties satisfactorily. SPECIALIZED EXPERIENCE 1 year specialized experience which required the applicant to acquire the ability to apply knowledge of the rules regulations procedures and program requirements of one or more areas of personnel disciplines i.e. Staffing benefits compensation etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE GENERAL EXPERIENCE Study completed in a college university junior college above the high school level may be substituted on a basic of onehalf an academic year of study for six months of experience. A business or technical school or other comparable institutions above the high school level may be substituted provided such subjects as business English office automation business mathematics bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily basic skills of typing or refresher courses. SPECIALIZED EXPERIENCE For the first year of specialized experience study successfully completed in a college university junior college above the high school level may be substituted at the rate of onehalf an academic year of study for six months of specialized experience provided the study included a minimum of six semester hours or the equivalent per year in subjects closely related to the personnel field. Such subjects include statistics psychology sociology or other social sciences English composition journalism or other courses where primarily emphasis is on writing skills public administration personnel administration industrial relations or similar courses dealing directly with subjects in the personnel field organization management and management analysis.



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Sales Associate MiniMart Flex - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
SILVERDALE, WA
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Title: Sales Associate MiniMart Flex Location: United States-Washington-Silverdale Job Number: 220002GK Eligible for $500 Hiring Incentive Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE (MINIMART) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
MILTON, FL
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Title: SALES ASSOCIATE (MINIMART) Location: United States-Florida-Milton Job Number: 220002G4 As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. Qualifications: High school graduate or equivalent preferred. OTHER SKILLS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays.



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RETAIL DEPARTMENT MANAGER - 5K SIGN-ON BONUS - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
ANNAPOLIS, MD
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Title: RETAIL DEPARTMENT MANAGER - 5K SIGN-ON BONUS Location: United States-Maryland-Annapolis Job Number: 220002GL Now is the time to join an organization whose mission is in line with yours.... And that offers the ability for future growth within our organization, at various locations around the world on us!! Yes, you can bring your spouse, family pet and the lamp too. Let's do this!! We are the Navy Exchange Service Command ( NEXCOM) , headquartered in Virginia Beach Va, (with locations worldwide), we provide quality goods and services at a savings and to support Navy quality of life programs. We offer several World-class benefits programs that set NEXCOM apart from our competitors... - Pension Plan: By far, the pension retirement plan is the richest benefit NEXCOM offers. - 401(k) Plan: Contribute up to 6% and receive a company match of $.50/$1.00. - Health Plans: Aetna regular conventional health plan or an Aetna High Deductible Health Plan. Includes Vision Care. - Dental Plans: Low cost dental plan. How does $4.50/pay period grab you? - Life Insurance Plans: Basic and/or Optional Life Insurance. Basic life enrollment allows you to buy Dependent Life Insurance for pennies on the dollar plus a whole suite of End-of-Life planning services for free! - Short-Term Disability & Long Term Disability (LTD) Plans: keep money flowing when you are sick or injured for an extended period of time. - Long Term Care (LTC) Program: Financial Planners say that a Long Term Care (LTC) policy is one of the -must haves- when planning for your future. LTC is available through the Federal Long Term Care Insurance Program. Saving the best for last...you can take almost all of these programs* into retirement with you if you meet the eligibility requirements. Note: This position will offer relocation assistance and recruitment incentives. Job Summary: Manages sales activities in assigned retail and/or mall services departments. Ensures departments are appropriately stocked attractively displayed and adequately staffed to achieve sales goals and service standards. Duties and Responsibilities: Responsible for department level execution of retail business strategies, procedures and policies. Ensures department is fully stocked and merchandise is attractively displayed to include effective signing, accurate pricing and signage, etc. Adheres to organizations Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel. Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed. Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds organizational standards and customer expectations. Reviews departments merchandise stock structure, makes recommendations and provides information to Store Manager, Buyers, etc. regarding merchandise in-stock position, merchandise assortment, etc. Reviews daily sales reports. Recommends/initiates markdowns as necessary. Provides input to Store Manager regarding departmental promotions, sales, goals and budgets. Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. Coordinates and implements departmental promotions and sales events with store operations visual merchandising and merchandise procurement associates. Provides postpromotion feedback to Buyers, Store Manager etc. Supervises trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals sales events sales incentive programs store policies etc. Keeps current regarding industrymarket trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible. Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner. Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives RELOCATION ASSISTANCE Qualifications: Requires a total of 4 years as indicated below: 3 YEARS GENERAL EXPERIENCE: Experience which was gained in administrative clerical retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where coop experience is required of a student as part of the program study. AND 1 YEAR SPECIALIZED EXPERIENCE Progressive experience which provided background in merchandise controls inventory stock record keeping and reports exempt or nonexempt supervisory experience merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies. Job: Store Management



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SALES ASSOCIATE HARDLINES PART TIME (20-34.5 hrs/wk) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
ANNAPOLIS, MD
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Title: SALES ASSOCIATE HARDLINES PART TIME (20-34.5 hrs/wk) Location: United States-Maryland-Annapolis Job Number: 22000275 Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers' needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers' individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs. Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products & merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS & WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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SUPERVISORY CASHIER CHECKER (RFT/ Main Cash Wrap) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
PEARL HARBOR, HI
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Title: SUPERVISORY CASHIER CHECKER (RFT/ Main Cash Wrap) Location: United States-Hawaii-Pearl Harbor Job Number: 2200023D Job Summary: Supervises the Front End Registers and Refund functions. Assists in developing related operating policies and procedures. Duties and Responsibilities: Supervises front end register and refund desk functions including scheduling, staffing, training, performance management, etc. -Ensures associates are aware of store promotions, policies, procedures and programs. -Ensures all front-end equipment cash registers etc. are available and properly maintained. -Schedules and or conducts training on store policies including Richter Merchandising System functions, operation cash handling, cash register operation, merchandise returns, price matching, check cashing, rain checks etc. -Handles customer refunds, returns and complaints tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. -Ensures paperwork associated with merchandise, inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely. -Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codes uniform standards and assisting supporting sales team members to the maximum extent possible. Communicates with customers knowledgeably and legibly. -Performs Cashier Checker duties as necessary. -Makes recommendations for improvement. -Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE: 1.5 years progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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LOSS PREVENTION/SAFETY INVEST (DETECTIVE) (RFT/ Loss Prevention) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
PEARL HARBOR, HI
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Title: LOSS PREVENTION/SAFETY INVEST (DETECTIVE) (RFT/ Loss Prevention) Location: United States-Hawaii-Pearl Harbor Job Number: 220002GN Job Summary: Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential. Duties and Responsibilities: Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems. Consistent with established NEXCOM Loss Prevention Safety LPS policies procedures and standards detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud waste and abuse as directed. Prepares case reports investigative notes and processes evidence in accordance with NEXCOM LPS standards. Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers cash offices retail inventory controls and service operations. Conducts investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the InStore Processor as well as other investigative tools. Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include report writing and obtaining photographic evidence as necessary. Maintains absolute confidentiality of all investigative research and case information. Maintains physical security of NEX facilities adhering to site specific Opening Closing procedures Key Controls Electronic Article Surveillance policies and Intrusion Detection System alarm controls and response procedures. Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems emergency equipment and potential workplace hazards. Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection AntiTerrorist measures. Monitors Known Theft evidence Lost Found programs and Access Control policies specific to the assigned Navy Exchange facilities. Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies. Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings. Adheres to prescribed work schedules as determined to be in the best interest of the NEX. Maintains a professional image and demeanor in appearance and communications at all times. Maintains the department dress code as prescribed by the Loss PreventionSafety Manager or Supervisor based on assigned duties. Promotes and adheres to NEXCOM LPS programs such as Civil Recovery Y.E.S. for juvenile shoplifters Code Adam and the IDEAS Reward Program. Maintains a thorough knowledge of factors contributing to inventory shrinkage specific High Shrink Departments and current strategies in place to address shrinkage concerns. Assists as directed in the LPS training and awareness initiatives of NEX associates. Performs other related administrativeinvestigative duties as assigned. Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination. Qualifications: U.S. Citizenship Required GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE: 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property equipment or materials and persontoperson relationships in maintaining various rules and regulations. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: For 2 years experience 1 year of academic study above the high school level which included 6 semester hours in policy administration police law evidence investigation criminology law enforcement or similar subjects may be substituted for each year of experience.



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STORE WORKER (RPT/ RAMS) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
PEARL HARBOR, HI
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Title: STORE WORKER (RPT/ RAMS) Location: United States-Hawaii-Pearl Harbor Other Locations: United States-Hawaii-Honolulu Job Number: 22000286 Job Summary: Performs various duties in connection with loading unloading verifying of merchandise in an Exchange store storeroom andor location or movingstacking layaway merchandise in assigned locations. Duties and Responsibilities: Loads and unloads merchandise examines for damage or shortages. Verifies type and quantity of merchandise received for agreement with documentation provided brings to attention of supervisor discrepancies andor deficiencies found. Assists in assembly and loading of merchandise in connection with requests received. Unpacks segregates and stocks counters andor shelves with merchandise in accordance with established instructions. May price stamp merchandise. Assists in the conduct of periodic inventories by counting stock items remaining on shelves and in keeping storage and sales area clean and orderly. Moves specifically designated merchandise identified as layaway from retail store to other designated warehouse area. Stacks such merchandise according to prescribed procedure. Returns merchandise to store as required. Insures that proper documentation is made and copies are forwarded to appropriate departments. May be required to perform such other duties as operating price tag machine unloading boxes and packages and pulling merchandise from stock or stock shelves. As required assists customers in locating merchandise and answering questions of a general nature. May operate a cash register on an occasional basis. Works under the general supervision of a designated supervisor carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is checked to see that instructions have been followed. Performs other related duties as assigned. PHYSICAL EFFORT: Stands walks and handles merchandise up to 50 pounds with assistance. WORKING CONDITIONS: Generally works indoors. Is exposed to drafts heat e.g. combination controlled temperaturesclimates and weather conditions noise and dust. May have to stand for long periods. TRAINING REQUIREMENT: Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations. Qualifications: Six months experience performing various duties in connection with loading unloading and verifying of merchandise. Physical requirements: Stands walks and handles merchandise up to 50 pounds with assistance.



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CASHIER (FLEX/Main Cash Wrap) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
PEARL HARBOR, HI
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Title: CASHIER (FLEX/Main Cash Wrap) Location: United States-Hawaii-Pearl Harbor Job Number: 220002BK Job Summary: As a Cashier you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service: -Proactively engage and make a connection with customers. -Asking questions and listening to customer s needs. -Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. -Provide premier customer service. -Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization: -Maintaining check-out area appearance. -Moving and re-stocking bags packaging materials labels. Sales: -Interact with customer to ensure they found everything they needed. -Make suggestions to customer on latest trends and current promotions based on customer s individual needs. -Using a Point-of-Sales system processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customer. -Maintaining change funds and accounts for sales receipts. -Completing various forms of paperwork reports and reconciliation. Inventory: -Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories . Dependability: -Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. QUALIFICATIONS: -Product Knowledge. -Knowledge of Point-of-Sale systems. Experience. -Retail or relevant work experience preferred but not required. Communication Skills: -Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills: -Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability: -Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS: Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS : Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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BARBER FULL TIME - Recruitment Incentive $500 - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
PATUXENT RIVER, MD
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Title: BARBER FULL TIME - Recruitment Incentive $500 Location: United States-Maryland-Patuxent River Job Number: 220002EQ Job Summary: Performs a variety of barbering services at a main branch or location haircare facility for authorized military and civilian personnel. Duties and Responsibilities : Provides barbering hair care services for clients which include: shampooing and conditioning, cutting, shaping, sideburns, nape of neck, middle and top part of the head, into various haircuts and styles to suit client. Shaves face styles mustache and beard. Massages neck face and scalp. Checks clients scalp and hair for visible disorders such as sores abrasions diseases, which might interfere with requested barbering services. Consults with client on matters pertaining to their hair care needs. Maintains combs in solution and sanitizes equipment in chemical or physical agent. Responsible for the upkeep and cleanliness of designated work station and shop. Makes necessary preparations for shampoo and towels to be used to minimize delay of customer services. Makes minor repairs on equipment such as replacing switches plugs and cords etc. Operates cash register prepares hair care chits collects and accounts for cash received from clients balances daily sales using Salespersons Daily Cash Report. Sells hair care products to clients and maintains Daily Appointment Book by name of client time and Stylist/Barber assigned. May open and close shop. Assists with monthly inventory. Carries out policy of courtesy and customer service. Ensures 100% client satisfaction. Works under the general supervision of a designated supervisor. Carries out assignments with independence within prescribed policies and procedures and exercises tact in dealing with clients. Work is reviewed in terms of quality of services provided and client satisfaction achieved. Performs other related duties as assigned. PHYSICAL EFFORT Requires continual use of both arms and legs, which involves frequent standing reaching and light lifting. Objects handled such as beauty service apparatus appliances etc. seldom weigh in excess of 5 pounds. Dexterity is required in applying manual techniques. WORKING CONDITIONS Work is performed inside a haircare facility with proper lighting, sufficient plumbing and heating, adequate aisle space, strong water pressure, plenty of hot water, adequate electric power and outlets for appliances and apparatus. Incumbent is subject to the possibility of cuts burns strains and electric shock and is exposed to hair cuttings, skin conditions, common colds, and communicable diseases. Is required to wear a smock & wash hands thoroughly and frequently with soap and water sanitize barbering tools after each use. MINIMUM QUALIFICATION REQUIREMENTS Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or cosmetology EDUCATION AND LICENSE Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques. Qualifications: EDUCATION AND LICENSE Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques.



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MAINTENANCE MECHANIC - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
SUFFOLK, VA
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Title: MAINTENANCE MECHANIC Location: United States-Virginia-Suffolk Job Number: 220002GA Job Summary: Performs various maintenance tasks involving construction and alteration repairs of Exchange buildings and equipment. Plans and lays out work in accordance with drawings sketches blue-prints and own knowledge of construction or needed repairs. Duties and Responsibilities: Troubleshoots installs maintains and repairs electrical wiring systems related switches switch gear distribution panels and outlet boxes circuits as well as wide variety of electrical fixtures motors and electrically operated equipment. Follows maintenance schedule and inspections or work orders performs maintenance services diagnoses system or equipment malfunction and repairs as necessary. Inspects maintains cleans repairs tests and adjusts electrical buzzer and bell circuits light sockets lighting fixtures fans switches office and heating drills grinders and shop equipment. Tests circuits and equipment by use of voltmeter ammeter wattmeter megger and ohmmeter. Measures cuts threads bends assembles and installs conduits inserting splicing and connecting wires to fixtures outlets switches receptacles and power source. Performs the full range of work involved in the installation repair overhaul maintenance and servicing of industrial and domestic reach-in and walk-in refrigerators installing split HV AC systems walk-in refrigerator and freezer pre-fabricated boxes etc. cold storage and cold room equipment freezers water coolers dehumidifiers air conditioning units and systems and related equipment. Performs carpentry tasks. Measures and cuts materials to the required lengths and dimensions. Installs structural and trim items by nailing bolting morticing doweling and gluing planes sands and finishes completed work when necessary. Performs maintenance repair or construction of a variety of structures and surfaces of brick block stone and other related materials. Prepares and paints a variety of surfaces interiors and exteriors of buildings shelves counter cabinets and similar items. - Uses a variety of common and specialized hand and power tools. Performs other related duties as assigned. PHYSICAL EFFORT Is required to stand stoop bend kneel in tiring and uncomfortable positions. Frequently lifts and carries materials and equipment weighing up to 50 pounds. WORKING CONDITIONS Works inside and outside is exposed to dust dirt and soiling of hands and clothing. Is also exposed to cuts and bruises Qualifications: GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge of general building maintenance and repair tasks. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. AND SPECIALIZED EXPERIENCE Five years of experience preforming a wide variety of building and equipment maintenance and repair including building construction alterations planning work using drawings sketches blue-prints etc. troubleshooting installing repairing electrical systems distribution panels and outlet boxes motors and electrically operated equipment HV AC systems walk-in refrigeration units etc. PHYSICAL REQUIREMENTS Standing stooping bending kneeling in tiring and uncomfortable positions. Frequently lifts and carries materials and equipment weighing up to 50 pounds.



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CUSTODIAL WORKER (HOUSEKEEPER) - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
FALLON, NV
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Title: CUSTODIAL WORKER (HOUSEKEEPER) Location: United States-Nevada-Fallon Job Number: 220001VQ Job Summary: Incumbents of this position are responsible for managing business based lodging for a mobile defense community. The NGIS program provides services amenities and accommodations that are similar to those provided by quality commercial hotels. Duties and Responsibilities: - Performs varying degrees of in cleaning processes. - Demonstrates proficiency related to daily service checkout deep cleaning and special project cleaning assignments based on Lodging program cleaning standards. - Vacuums sweeps and mops floors dusts polishes cleans and moves furniture. - Removes trash places in dumpsters and replaces liners. Places proper number of amenities in room to include consumables nonconsumables linen kitchen and bathroom. - Removes and replaces bed linen inspects mattresses and pullout sofas and moves repositions beds upon guest checkout weekly or at a guests request. - Cleans walls doors ceilings standupceiling fans light fixtures exterior of air vents windows sills tracks blinds and curtains. - Cleans coffee makers ice buckets beverage kits refrigerators stove tops cookware utensils cutlery cups glasses plates sinks counters ovens ranges cupboards drawers and microwaves to include proper programming of its respective clock time. - Ensures dishwashers are clean and in working condition. - Cleans vanities mirrors hardware cabinets shelving toilets bath tubs shower stalls tile and bathroom exhaust fans. - Replaces bathroom terry and linens to include shower curtains. - Cleans irons removes excess water and replaces as necessary cleans ironing boards and replaces covers as necessary cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male/female hangers are available in closets. - Cleans washers and dryers and ensures machines are operational. - Ensures inroom guest directories are clean and organized TVs are clean and programmed to proper channel and volume alarm clocks are properly programmed with backup battery and in room phones are clean properly programmed and in working condition. - Cleans common area spaces to include vending rooms and ice machines laundry rooms elevators break rooms walkways corridors stairwells office spaces lounges storerooms and storage spaces. - Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon checkout of guests in pet friendly rooms and in rooms that had an ADA service animal which includes but is not limited to defrosting the refrigerator cleaning windows inside and out replacing and or cleaning drapes moving furniture and cleaning normally hidden areas carpet cleaning shampoo andor spot treatment cleaning walls woodwork and other such tasks. - Counts sorts inspects and prepares linen for operational use. Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity. Completes maintenance requests for items broken defective or in need of replacing. - Performs basic routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary. - Maintains the cleanliness inventory and organization of housekeeping carts and linen carts. Reports any damages or valuables e.g. large amounts of cash jewelry or confidential sensitive information left out in the open by guests to the Supervisor. - Reports any activity that appears unsafe illegal or suspicious to the Supervisor. - Interacts professionally with guests and other team members displays a positive attitude utilizes effective communication skills and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions. - Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest. - Maintains key control for assigned key and reports any issues immediately to the Supervisor. Performs other related duties as required Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment including the ability to lift up to 45 pounds is required. Note: This position is subject to a favorable National Agency Check NAC. This position is required to attend and complete mandatory training programs to obtain housekeeping certification and recertification. Training is provided in varying environments such as classroomtrainer led online selfguided courses virtualled courses and hands on training. The incumbent is required to obtain a housekeeping certification within 120 days of employment.



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FOOD SERVICES SPECIALIST - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
VIRGINIA BEACH, VA
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Title: FOOD SERVICES SPECIALIST Location: United States-Virginia-Virginia Beach Job Number: 220002EE Job Summary: Serves as Internal Franchise Food Specialist for a particular market segment with responsibility to originate, research, develop and implement in-house licensed franchise food concepts. Duties and Responsibilities: - Develops and assists in the implementation of policies, procedures and programs applicable to the in-house franchise food program and direct run restaurants. Prepares substantive briefings on current or proposed concepts. - Develops, revises and reviews publication technical directives relating to all phases of the in-house franchise food program. - Reviews and analyzes operating data to measure financial viability relative to efficiency and trends. Evaluates effectiveness and prepares analysis report of same. Reviews estimated budget, data forecast in subject operational area and recommends approval or revision. - Establishes and maintains constructive relationships with key government military and civilian personnel and corporate representatives in order to gain concurrence of new concepts affecting trends of the program. - Studies market offerings and trends and develops appropriate sources of supply for products, recommends quality, quantity and pricing standards on service and merchandise and ensures that standards are adhered to. - Identifies items for national or consolidated procurement. Develops data or specifications based on broad technical professional background and experience in order to make recommendations for appropriate action in contracts to Contract Division. Coordinates consolidated purchase requirements for submission to the Contract Division to obtain better selection, expedient delivery, improved quality and favorable costs. - Assists field activities in the preparation of contracts and initiates recommendations as appropriate for approval, disapproval or revisions. As necessary, furnishes technical guidance to procurement personnel, development of solicitations and contracts for equipment, and products used in the in-house franchise food concepts. - Develops and/or reviews technical information concerning food services for use by management in training in-house franchise food concept associates/local oversight management. Also provides assistance in career management for functional jobs both at NEXCOM and field activities. - Initiates or supervises tests for new in-house franchise food concepts in the areas of equipment or products to determine their applicability for systemwide use. - Conducts visits to Districts and field Exchanges to review in-house franchise food operations to determine effectiveness of District assistance. Makes recommendations during such visits to improve operational results and assists in their implementation as required. - Studies technical publications for new and improved methods, equipment, supplies or other similar items for possible application to the in-house franchise food program. Attends trade shows, conferences or seminars to keep abreast of new industry developments in merchandising of all types of food service items, pricing, display and distribution techniques, storage, and any technological changes in the field. - Performs other related duties as assigned. - Works under the general supervision of the Branch Manager who establishes priorities and deadlines, determining scope of assignment. Incumbent carries out assignments independently, relying heavily on own experience and background in the field of internal food franchises. Identifies matters which will affect policy or precedent and develops solutions subject to further discussion and approval of superior. Review of work is minimal and generally only in terms of overall effectiveness and achievement of goals/objectives. Qualifications: A total of 7 years experience consisting of the following: GENERAL EXPERIENCE: 3 years experience in operational or technical supervisory position which enable the applicant to gain a broad knowledge of Services Management practices and procedures; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study, in a food or management related program, above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 4 years of progressively responsible experience which provided background in food service operational management with personal involvement in menu management, merchandising, procurement knowledge, inventory control, developing sources of supply; recommending and providing input on equipment layout and facility improvement projects; experience in analyzing operating results; coordinating promotional events; knowledge of sanitation requirements or similar work which demonstrated the knowledge and abilities of the operational area. Job: Food Services



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(NEX OCEANA) SALES ASSOCIATE - NAVY PRIDE - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
VIRGINIA BEACH, VA
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Title: (NEX OCEANA) SALES ASSOCIATE - NAVY PRIDE Location: United States-Virginia-Virginia Beach Job Number: 220002CV Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer s needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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(TIDEWATER DISTRICT) HUMAN RESOURCES REPRESENTATIVE - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
VIRGINIA BEACH, VA
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Title: (TIDEWATER DISTRICT) HUMAN RESOURCES REPRESENTATIVE Location: United States-Virginia-Virginia Beach Job Number: 220002GB Job Summary: Performs a variety of administrative support duties that involve recruiting processing personnel actions conducting orientation training and exit interviews and completing the submission of performance appraisals. Duties and Responsibilities: Performs duties in connection with recruiting applicants for nonexemptexempt positions. Reviews requisition submitted and prepares vacancy announcements. As necessary places appropriate advertisements in local newspapers contacts schools etc. Screens applications received and reviews personnel jackets to determine eligible employees based on minimum qualification requirements. Prepares and processes all types of personnel actions new hire pay promotion transfer classification etc using the automated personnel systemdatabase. Conducts orientation session for new associates to familiarize them with basic personnel policies and associate benefits. Also conducts exit interviews for separated associates. Administers the annual work performance appraisal program. Forward forms to supervisors within the prescribed number of days prior to due date for submission. Reviews returned forms for completeness and prepares required reports. May provide clerical support in conducting annual area wage surveys. Contacts department managers and union officials to obtain names of individuals designated as data collectors. Types letter to various companies to be canvassed requesting their participation schedules appointments etc. Compiles statistical data in connection with the preparation of reports. Researches records when gathering required data and coordinates with managers as necessary. Works closely with supervisor in connection with BBAs sets up retention registers of individuals in affected areas. Based on rights determined by supervisors prepares and types letters of notification. Implements the Status of Forces Agreement SOFA sponsorship program for pertinent applicants as applicable. Ensures that provisions are met prior to referring SOFA sponsorshiprequired applicants to selecting officials. Completes processing following established procedures. Types a variety of material related to assigned functions such as completion of forms letters messages reports etc. Maintains and files correspondence in personnel jackets of employees. Processes workers compensation claims in accordance with established procedures as necessary. May coordinate and intitiate travel arrangements for Navy Exchange personnel on official travel. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year general office clerical experience which has demonstrated the ability to perform clerical duties satisfactorily. SPECIALIZED EXPERIENCE 1 year specialized experience which required the applicant to acquire the ability to apply knowledge of the rules regulations procedures and program requirements of one or more areas of personnel disciplines i.e. Staffing benefits compensation etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE GENERAL EXPERIENCE Study completed in a college university junior college above the high school level may be substituted on a basic of onehalf an academic year of study for six months of experience. A business or technical school or other comparable institutions above the high school level may be substituted provided such subjects as business English office automation business mathematics bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily basic skills of typing or refresher courses. SPECIALIZED EXPERIENCE For the first year of specialized experience study successfully completed in a college university junior college above the high school level may be substituted at the rate of onehalf an academic year of study for six months of specialized experience provided the study included a minimum of six semester hours or the equivalent per year in subjects closely related to the personnel field. Such subjects include statistics psychology sociology or other social sciences English composition journalism or other courses where primarily emphasis is on writing skills public administration personnel administration industrial relations or similar courses dealing directly with subjects in the personnel field organization management and management analysis.



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FLOOR PLANNING MANAGER - Navy Exchange Services (NEX)
Posted: May 14, 2022 08:09
VIRGINIA BEACH, VA
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Title: FLOOR PLANNING MANAGER Location: United States-Virginia-Virginia Beach Job Number: 220002F8 Job Summary: Grade: NF04, Salary Code 4D. Responsible for the management and execution of programs and processes relating to floor planning development, to include oversight of personnel, design, merchandising, fixture ordering and maintenance of floor plans in AutoCAD and JDA Floor Planning. Duties and Responsibilities: - Works to improve the quality of Navy Exchange (NEX) customers' shopping experience and associates' work environment by improving NEX locations to create a compelling place to shop that meets the desires of the Navy Family by providing the right assortments in the right amount of space at the right location. - Works under the general supervision of the Director of Operations / Merchandising / Floor Plans / JDA, who establishes goals, deadlines and indicates scope of responsibility. Carries out mission with an extremely high degree of independence. Exercises initiative and judgment in resolving problems and executing assignments through subordinate (cross-functional) staff within Operations, Facilities, Merchandising, other NEXCOM Codes and Worldwide Field Operations. Insures NEXCOM Store Operations Goals are met. - Interacts with the highest company management levels, including SVPs, VPs, DVPs, GMMs and Directors to ensure the accomplishment of effective and efficient floor planning processes. Serves as single point of contact and focal point for the Director, Operations Group; communicates relevant projects data to the Director using approved project standards and processes. Directs cross-functional store planning team meetings and interacts with the Tri Team on a regular basis. - Directs all work within the JDA Floor Planning environment, to include training and supervision of Floor Planning users work and ensures that it is in accordance with company approved standards, garners necessary approvals and meets communicated deadlines. - Coordinates with Facilities and Field to ensure that most current floor plans are properly maintained, to include oversight of annual Field Floor Planning Validation efforts. Ensures approved standards are followed in the naming and placement of all files related to floor planning. - Ensures that Floor Planning program is kept up to date, via approved software updates and as needed updates to fixture libraries, Vision documents and merchandising standards. Maintains two way communications with Codes I and M to ensure all JDA programs are interacting properly. Oversees CKB for Floor Planning and ensures proper usage by identified users. - Partners with Merchandising and Field in the development of floor plans for all project types, to include initial intake and processing through Space Planning to validate space requirements. Ensures that all completed plans utilize approved flow and fixturing and that merchandise content makes maximum use of available space. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: Requires a total of 7 years of expereince: GENERAL EXPERIENCE: Three (3) years of experience in administrative, professional or other responsible work which enabled the applicant to gain knowledge and experience of floor planning, merchandising and operational practices and procedures: skill in dealing with others in person-to-person work relationship, strong organizational skills and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 4 years of progressively responsible experience which included a minimum of 2 years of managerial experience which has provided an extensive background in retail and/or services merchandising and operations management. Expertise and experience in utilizing floor planning programs, including AutoCAD and JDA Floor Planning. Experience in managing project related work from planning to on site execution, including the ordering of fixtures and equipment and supervision of staff. Job: Corporate/Headquarters



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