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Vending Operations Worker FT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
BREMERTON, Washington
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Title: Vending Operations Worker FT w/Benefits Location: United States-Washington-Bremerton Job Number: 2200014U Come be part of a $7 Million operation! The Navy Exchange Vending Team at Naval Base Kitsap is leading the company in sales and WE WANT YOU to be a part of it! The NEX Vending business is consistently growing, which brings exciting new career opportunities. If you are looking for a fast paced, physically demanding and rewarding career serving the U.S. Military and their families... THE NEX VENDING TEAM IS FOR YOU! No military affiliation is required. Job Summary: Performs various duties including but not limited to maintainingmonitoring and replenishing vending merchandise specific product lines as well as the maintenance and operation of vending machines money changing machines and Micro Markets machinesequipment. Operates a motor vehicle throughout the geographical area military installations and on public roads for long and short trips in accordance with job duties and responsibilities. PHYSICAL EFFORT Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or materials handling equipment. Regular walking bending reaching required. WORKING CONDITIONS Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts and bruises. JOB REQUIREMENTS 1. Must possess a valid state drivers license or a valid commercial drivers license CDL. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc.. 4. Pass the GSA defensive driving course Qualifications: Total of two 2 years experience consisting of the following GENERAL EXPERIENCE One 1 year of experience that provided the applicant with knowledge and skill to carry out basic retailservices selling duties. OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. AND SPECIALIZED EXPERIENCE One 1 year of experience that provided the applicant with the knowledge and skill to perform various duties involving stocking merchandise transfers receiving merchandising of product and or food handling processes within a retail or services environment. PHYSICAL REQUIREMENTS Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or materials handling equipment. Regular walking bending reaching required. JOB REQUIREMENTS 1. Must possess a valid state drivers license. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc.. 4. Pass the GSA defensive driving course.



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$15.75 CUSTODIAL WORKER (HOUSEKEEPER) - PART TIME - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
MILLINGTON, Tennessee
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Title: $15.75 CUSTODIAL WORKER (HOUSEKEEPER) - PART TIME Location: United States-Tennessee-Millington Job Number: 22000185 Job Summary: Incumbents of this position are responsible for managing businessbased lodging for a mobile defense community. The NGIS program provides services amenities and accommodations that are similar to those provided by quality commercial hotels. Duties and Responsibilities: Performs varying degrees of in cleaning processes. Demonstrates proficiency related to daily service checkout deep cleaning and special project cleaning assignments based on Lodging program cleaning standards. Vacuums sweeps and mops floors dusts polishes cleans and moves furniture. Removes trash places in dumpsters and replaces liners. Places proper number of amenities in room to include consumablesnonconsumables linen kitchen and bathroom. Removes and replaces bed linen inspects mattresses and pullout sofas and movesrepositions beds upon guest checkout weekly or at a guests request. . Cleans walls doors ceilings standupceiling fans light fixtures exterior of air vents windows sills tracks blinds and curtains. Cleans coffee makers ice buckets beverage kits refrigerators stove tops cookware utensils cutlery cupsglasses plates sinks counters ovens ranges cupboards drawers and microwaves to include proper programming of its respective clocktime. Ensures dishwashers are clean and in working condition. Cleans vanities mirrors hardware cabinetsshelving toilets bath tubsshower stalls tile and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains. Cleans irons removes excess water and replaces as necessary cleans ironing boards and replaces covers as necessary cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean malefemale hangers are available in closets. Cleans washers and dryers and ensures machines are operational. Ensures inroom guest directories are clean and organized TVs are clean and programmed to proper channel and volume alarm clocks are properly programmed with backup battery and in room phones are clean properly programmed and in working condition. Cleans common area spaces to include vending rooms and ice machines laundry rooms elevators break rooms walkways corridors stairwells office spaces lounges storerooms and storage spaces. Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon checkout of guests in pet friendly rooms and in rooms that had an ADA service animal which includes but is not limited to defrosting the refrigerator cleaning windows inside and out replacing andor cleaning drapes moving furniture and cleaning normally hidden areas carpet cleaning shampoo andor spot treatment cleaning wallswoodwork and other such tasks. Counts sorts inspects and prepares linen for operational use. Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity. Completes maintenance requests for items broken defective or in need of replacing. Performs basic routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary. Maintains the cleanliness inventory and organization of housekeeping carts and linen carts. Reports any damages or valuables e.g. large amounts of cash jewelry or confidentialsensitive information left out in the open by guests to the Supervisor. Reports any activity that appears unsafe illegal or suspicious to the Supervisor. Interacts professionally with guests and other team members displays a positive attitude utilizes effective communication skills and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions. Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest. Maintains key control for assigned key and reports any issues immediately to the Supervisor. Performs other related duties as required Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment including the ability to lift up to 45 pounds is required. Note This position is subject to a favorable National Agency Check NAC. This position is required to attend and complete mandatory training programs to obtain housekeeping certification and recertification. Training is provided in varying environments such as classroomtrainer led online selfguided courses virtualled courses and hands on training. The incumbent is required to obtain a housekeeping certification within 120 days of employment.



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$15.00 FRONT DESK ASSOCIATE - PART TIME - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
MILLINGTON, Tennessee
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Title: $15.00 FRONT DESK ASSOCIATE - PART TIME Location: United States-Tennessee-Millington Job Number: 22000184 Job Summary: Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA andor alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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HOSPITALITY GUEST SVC REPRESENTATIVE - FLEX - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
ANNAPOLIS, Maryland
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Title: HOSPITALITY GUEST SVC REPRESENTATIVE - FLEX Location: United States-Maryland-Annapolis Other Locations: United States, United States-District of Columbia, United States-Maryland-Annapolis Job Number: 220000YD Job Summary: Serving as first point of contact with guests and handles all stages of guests stay accommodating special request as needed and resolving issues that may arise. Responsible for the security and privacy for all guests the front desk operations lobby appearance guest service office operations etc. Position will be required to work assigned shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations guest issues or situations that require immediate attention. Duties and Responsibilities: Incumbents of this position must complete required training designated for overnight shift complete all work duties assigned to this shift complete reports as required and is designated to fillin schedule gaps due to callouts noshows vacations etc. during overnight shift schedule. Responsible for all Front Desk Operations. Assists guests in person via email social media or via telephonic contact for all communication including but not limited to room reservations andor cancellations payments questions checkin checkout process collecting payments authorized patron verification guest room assignments credit card processing express check out requirements etc. Applies knowledge of Navy Lodge standard operating procedures processes and rules governing patron eligibility. Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Interacts with patrons and receives and resolves customer complaints. Utilizes judgment and understanding of policies and procedures to better assist patrons and resolve complaints and issues to includes but not limited to upgrading patrons room type adjusting room fee adjusting checkin andor checkout times consistent with Navy Lodge Policy refers unusual issues to immediate supervisor for assistance. Issues room keys sorts incoming mail and messages and deposits guest valuables in safetydeposit boxes. Operates telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge services base facilities area attractions and travel directions. Responsible for lobby appearance including cleaning mopping dusting organization presentation etc. and all assigned work areas. Responsible for assigned pass key properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor. Responsible for care and upkeep of Navy Lodge issued uniform items i.e. name tags shoes jackets etc. and assigned work equipment i.e. radios powerhand tools etc. Greets and welcomes guests upon sight or within 10 feet while performing outstanding guest relations. Utilizes a computerized Property Management System PMS and takes inquiries and reservations from authorized patrons. Provides information regarding facilities location and surrounding area and produces reports. Input statistical data and reviews same for accuracy data is used in developing appropriate guest history and operational reports. Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels. Reconciles daily transactions of all accounts ensuring complete balance accuracy while maintaining customer services at all times. Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos correspondences required in the course of performing the job. Complete bank deposits pick up mail collect money bags and other required services. Exchange maintain rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes. Responsible for the setup and breakdown cleanup of the complimentary selfservice breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. Required to obtain proper certification. May be required to assist with setup and breakdown of chairs and tables used during special functions and clean immediate and surrounding area upon the conclusion of the event. Required to assist in laundry facility and issue deliver guests supplies to guests. Maintains a clean and safe environment. May be required to obtain proper certifications as necessary in connection with performing job duties. Performs other related duties as assigned Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglass guards at cash registers. - Managers conducting in-store health screenings of each associate prior to shift. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.



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HUMAN RESOURCES REPRESENTATIVE - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
ANNAPOLIS, Maryland
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Title: HUMAN RESOURCES REPRESENTATIVE Location: United States-Maryland-Annapolis Job Number: 2200018L Job Summary: Performs a variety of administrative support duties that involve recruiting processing personnel actions conducting orientation training and exit interviews and completing the submission of performance appraisals. Duties and Responsibilities : Performs duties in connection with recruiting applicants for nonexemptexempt positions. Reviews requisition submitted and prepares vacancy announcements. As necessary places appropriate advertisements in local newspapers contacts schools etc. Screens applications received and reviews personnel jackets to determine eligible employees based on minimum qualification requirements. Prepares and processes all types of personnel actions new hire pay promotion transfer classification etc using the automated personnel systemdatabase. Conducts orientation session for new associates to familiarize them with basic personnel policies and associate benefits. Also conducts exit interviews for separated associates. Administers the annual work performance appraisal program. Forward forms to supervisors within the prescribed number of days prior to due date for submission. Reviews returned forms for completeness and prepares required reports. May provide clerical support in conducting annual area wage surveys. Contacts department managers and union officials to obtain names of individuals designated as data collectors. Types letter to various companies to be canvassed requesting their participation schedules appointments etc. Compiles statistical data in connection with the preparation of reports. Researches records when gathering required data and coordinates with managers as necessary. Works closely with supervisor in connection with BBAs sets up retention registers of individuals in affected areas. Based on rights determined by supervisors prepares and types letters of notification. Implements the Status of Forces Agreement SOFA sponsorship program for pertinent applicants as applicable. Ensures that provisions are met prior to referring SOFA sponsorshiprequired applicants to selecting officials. Completes processing following established procedures. Types a variety of material related to assigned functions such as completion of forms letters messages reports etc. Maintains and files correspondence in personnel jackets of employees. Processes workers compensation claims in accordance with established procedures as necessary.. May coordinate and intitiate travel arrangements for Navy Exchange personnel on official travel. Performs other related duties as assigned Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglass guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks and gloves for Associates to wear during their shifts. Qualifications: GENERAL EXPERIENCE 1 year general office clerical experience which has demonstrated the ability to perform clerical duties satisfactorily. SPECIALIZED EXPERIENCE 1 year specialized experience which required the applicant to acquire the ability to apply knowledge of the rules regulations procedures and program requirements of one or more areas of personnel disciplines i.e. Staffing benefits compensation etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE GENERAL EXPERIENCE Study completed in a college university junior college above the high school level may be substituted on a basic of onehalf an academic year of study for six months of experience. A business or technical school or other comparable institutions above the high school level may be substituted provided such subjects as business English office automation business mathematics bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily basic skills of typing or refresher courses. SPECIALIZED EXPERIENCE For the first year of specialized experience study successfully completed in a college university junior college above the high school level may be substituted at the rate of onehalf an academic year of study for six months of specialized experience provided the study included a minimum of six semester hours or the equivalent per year in subjects closely related to the personnel field. Such subjects include statistics psychology sociology or other social sciences English composition journalism or other courses where primarily emphasis is on writing skills public administration personnel administration industrial relations or similar courses dealing directly with subjects in the personnel field organization management and management analysis.



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Janitor PT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
LEMOORE, California
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Title: Janitor PT w/Benefits Location: United States-California-Lemoore Job Number: 22000162 Come work for the Navy Exchange...where you can have a service career with a purpose! We are a world-class retailer serving the best customers in the world: active duty, retired military and their families. If you really enjoying working with others, like variety, are detail-oriented, and want to improve the health and well-being of our service members and their families, this could be the job for you!! No military affiliation is required. Job Summary Performs a full range of cleaning tasks involved in the maintenance of a designated area, utilizing heavy industrial type equipment. Duties and Responsibilities - Receives specific oral or written instructions and assignments from supervisor or crew leader. Work is reviewed frequently for cleanliness and performance. - Maintains a specific area orderly and clean. Sets up own schedule and sequence which states the required frequency of each task. - Scrubs, strips, waxes and polishes floors using heavy (industrial type) vacuum cleaner. Adjusts, cleans and oils these machines and changes brushes, rollers, buffers and other attachments. Sweeps floor, hallways, empties garbage, dusts office furniture and empties ash trays, shampoos rugs, cleans air vents, disinfects and deodorizes toilet bowls, lavatories, etc. - Washes and replaces venetian blinds and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds. - Cleans and maintains machines, equipment, and makes adjustments accordingly. Reports all equipment malfuctions to supervisor and performs minor repairs to equipment. - Removes stains from a variety of surfaces such as rugs, drapes, walls, floors and fixtures by use of chemicals and cleaning solutions. - Moves heavy furniture, supplies and equipment. - Cleans windows and doors inside and out at ground levels. - May operate a motor vehicle in the performance of the above duties on a limited basis. - Performs other related duties as assigned. PHYSICAL DEMANDS: Moderately heavy physical effort is used occasionally in moving, setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS: Indoors in areas which normally have adequate heat, light and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling scaffolds or ladders. Qualifications: Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements: Moderately heavy physical effort is used occasionally in moving, setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.



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NAVY GATEWAY INNS & SUITES (CUSTODIAL WORKER / HOUSEKEEPER)-RFT w/Benefits) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
JACKSONVILLE, Florida
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Title: NAVY GATEWAY INNS & SUITES (CUSTODIAL WORKER / HOUSEKEEPER)-RFT w/Benefits) Location: United States-Florida-Jacksonville Job Number: 2200017X Job Summary: Incumbents of this position are responsible for managing business based lodging for a mobile defense community. The NGIS program provides services amenities and accommodations that are similar to those provided by quality commercial hotels. Duties and Responsibilities : Performs varying degrees of in cleaning processes. Demonstrates proficiency related to daily service checkout deep cleaning and special project cleaning assignments based on Lodging program cleaning standards. Vacuums sweeps and mops floors, dusts polishes cleans and moves furniture. Removes trash places in dumpsters and replaces liners. Places proper number of amenities in room to include consumables, nonconsumables, linen, kitchen and bathroom. Removes and replaces bed linen inspects mattresses and pullout sofas and moves repositions beds upon guest checkout weekly or at a guests request. . Cleans walls doors ceilings standup ceiling fans light fixtures exterior of air vents windows sills tracks blinds and curtains. Cleans coffee makers ice buckets beverage kits refrigerators stove tops cookware utensils cutlery cups glasses plates sinks counters ovens ranges cupboards drawers and microwaves to include proper programming of its respective clocktime. Ensures dishwashers are clean and in working condition. Cleans vanities mirrors hardware cabinets shelving toilets bath tubs shower stalls tile and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains. Cleans irons removes excess water and replaces as necessary cleans ironing boards and replaces covers as necessary cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male female hangers are available in closets. Cleans washers and dryers and ensures machines are operational. Ensures inroom guest directories are clean and organized TVs are clean and programmed to proper channel and volume alarm clocks are properly programmed with backup battery and in room phones are clean properly programmed and in working condition. Cleans common area spaces to include vending rooms and ice machines laundry rooms elevators break rooms walkways corridors stairwells office spaces lounges storerooms and storage spaces. Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon checkout of guests in pet friendly rooms and in rooms that had an ADA service animal which includes but is not limited to defrosting the refrigerator cleaning windows inside and out replacing and or cleaning drapes moving furniture and cleaning normally hidden areas carpet cleaning shampoo and or spot treatment cleaning walls woodwork and other such tasks. Counts sorts inspects and prepares linen for operational use. Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity. Completes maintenance requests for items broken defective or in need of replacing. Performs basic routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary. Maintains the cleanliness inventory and organization of housekeeping carts and linen carts. Reports any damages or valuables e.g. large amounts of cash jewelry or confidential sensitive information left out in the open by guests to the Supervisor. Reports any activity that appears unsafe illegal or suspicious to the Supervisor. Interacts professionally with guests and other team members displays a positive attitude utilizes effective communication skills and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions. Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest. Maintains key control for assigned key and reports any issues immediately to the Supervisor. Performs other related duties as required Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment including the ability to lift up to 45 pounds is required. Note: This position is subject to a favorable National Agency Check NAC. This position is required to attend and complete mandatory training programs to obtain housekeeping certification and recertification. Training is provided in varying environments such as classroomtrainer led online selfguided courses virtualled courses and hands on training. The incumbent is required to obtain a housekeeping certification within 120 days of employment. This is a Full-Time position, which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more!



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NAVY LODGE GUEST SVC REPRESENTATIVE- I -(RPT w/Benefits) *Incentive Eligible* - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
JACKSONVILLE, Florida
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Title: NAVY LODGE GUEST SVC REPRESENTATIVE- I -(RPT w/Benefits) Incentive Eligible Location: United States-Florida-Jacksonville Job Number: 2200018K Serve those who serve & earn up to $650 when you join the Navy Lodge Recruitment Incentive to be paid after the following days of employment: 30 days: $150 90 days: $250 180 days: $250 Any applicant who was actively employed by the Navy Exchange Service Command (NEXCOM) within 12 months of their pending hire date will not be eligible for an incentive. Failure to disclose prior employment with NEXCOM could result in revocation of offer to hire. Full terms and conditions available upon request Job Summary: Serving as first point of contact with guests and handles all stages of guests stay accommodating special request as needed and resolving issues that may arise. Responsible for the security and privacy for all guests the front desk operations lobby appearance guest service office operations etc. Position will be required to work assigned shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations guest issues or situations that require immediate attention. Duties and Responsibilities: Responsible for all Front Desk Operations Assists guests in person via email social media or via telephonic contact for all communication including but not limited to room reservations andor cancellations payments questions checkin checkout process collecting payments authorized patron verification guest room assignments credit card processing express check out requirements etc. Applies knowledge of Navy Lodge standard operating procedures processes and rules governing patron eligibility. Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Interacts with patrons and receives and resolves customer complaints. Utilizes judgment and understanding of policies and procedures to better assist patrons and resolve complaints and issues to includes but not limited to upgrading patrons room type adjusting room fee adjusting checkin andor checkout times consistent with Navy Lodge Policy refers unusual issues to immediate supervisor for assistance. Issues room keys sorts incoming mail and messages and deposits guest valuables in safetydeposit boxes. Operates telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge services base facilities area attractions and travel directions. Responsible for lobby appearance including cleaning mopping dusting organization presentation etc. and all assigned work areas. Responsible for assigned pass key properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor. Responsible for care and upkeep of Navy Lodge issued uniform items i.e. name tags shoes jackets etc. and assigned work equipment i.e. radios powerhand tools etc. Greets and welcomes guests upon sight or within 10 feet while performing outstanding guest relations. Utilizes a computerized Property Management System PMS and takes inquiries and reservations from authorized patrons. Provides information regarding facilities location and surrounding area and produces reports. Input statistical data and reviews same for accuracy data is used in developing appropriate guest history and operational reports. Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels. Reconciles daily transactions of all accounts ensuring complete balance accuracy while maintaining customer services at all times. Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memoscorrespondences required in the course of performing the job. Complete bank deposits pick up mail collect money bags and other required services. Exchange maintain rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes. Responsible for the setup and breakdown cleanup of the complimentary selfservice breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. Required to obtain proper certification. May be required to assist with setup and breakdown of chairs and tables used during special functions and clean immediate and surrounding area upon the conclusion of the event. Required to assist in laundry facility and issue deliver guests supplies to guests. Maintains a clean and safe environment. May be required to obtain proper certifications as necessary in connection with performing job duties. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. This is a Part-Time position, which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more!



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NAVY LODGE MAINTENANCE WORKER SUPERVISOR -RFT (w/Benefits) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
JACKSONVILLE, Florida
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Title: NAVY LODGE MAINTENANCE WORKER SUPERVISOR -RFT (w/Benefits) Location: United States-Florida-Jacksonville Job Number: 2200014N Job Summary: Serves as working supervisor of Maintenance Department. Supervise staff of Maintenance Workers and Maintenance Worker Leads. Performs any combination of the daytoday maintenance duties ensuring Navy Lodge standards are met. Regularly performs the full range and scope of services that include but not limited to preventative maintenance alteration and repair of exchange andor Navy Lodge buildings and equipment. Requires shift work upkeep of all equipment maintenance office operations guest services housekeeping support etc. Communicate with all Navy Lodge personnel and chain of command concerning operations guest issues or situations that require immediate attention. Duties and Responsibilities: Supervises maintenance personnel performing all maintenance interior and exterior functions throughout the buildings. Hires andor recommends hiring of Maintenance Department associates. Duties include training associates using Navy Lodge training standards. Schedules and assigns work checks quality of work performed monitors productivity and motivates staff to improve performance and encourage further development. Develops performance standards and evaluates associates work performance. Prepares and verifies departmental payroll information. Inspects rooms daily to ensure Navy Lodge Standards are met and preventive maintenance repairs are completed. Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Navy Lodge General Manager. Responsible for all duties identified in Maintenance Worker and Maintenance Worker Lead position descriptions. Carries out Equal Employment Opportunity EEO policies and communicates support of these policies to subordinates. Responsible for security of guests rooms and assigned pass key properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to General Manager. Responsible for the overall upkeep and cleanliness of Navy Lodge facilities and work area as required. Greets and welcomes guests upon sight or within 10 feet while performing outstanding guest relations. Responds to all guest requests and inquiries concerning maintenance service or refers problem to General Manager for further action. Manages departmental budget guest supplies linen towels labor etc. monitors monthly expenses for staffing and supplies. Maintains inventory of maintenance supplies places orders for replacement of necessary supplies and equipment records the arrival of ordered supplies and equipment. Maintains all store rooms for cleanliness and order. Ensures operating procedures are in compliance with state and federal regulations with regard to OSHA and Navy Lodge Program. Maintains accountability for issuance and control of keys. Controls inventoryquantity of associates uniforms ensuring that approved uniforms and name badges are worn and maintained in proper condition. Responsible for performance of all Maintenance associates. This includes disciplinary action performance reviews time keeping training etc. for maintenance associates. Trains new associates answers questions regarding changes to policies procedures and pertinent directives. Develops work schedules and ensures they are adhered to keeps Navy Lodge General Manager apprised of work status assignments and advises concerning problem areas. Works under the direction of the Navy Lodge General Manager or Facility Manager. Maintains continuity in absence of General Manager and acts as Manager on Duty as assigned. Maintains a clean and safe environment. Performs other related duties as assigned. Physical Effort Is required to stand stoop bend and kneel in tiring and uncomfortable positions. Frequently lifts and carries materials and equipment weighing up to 50 pounds. Working Conditions Works inside and outside is exposed to dust dirt fumes and soiling of hands and clothing. Is also exposed to possible cuts and bruises Qualifications: Total of 4 years experience consisting of the following GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings grounds fixtures equipment etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Three years of general maintenance work in involving variety of trade practices associated with such occupations as carpentry electrical work plumbing painting air conditioning and refrigeration plumbing masonry work etc. This is a Full-Time position, which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more!



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GARDENER (HOME STORE/OUTDOOR SUPPORT) -RPT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
JACKSONVILLE, Florida
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Title: GARDENER (HOME STORE/OUTDOOR SUPPORT) -RPT w/Benefits Location: United States-Florida-Jacksonville Job Number: 2200015Y Job Summary : Performs a variety of seasonal gardening and grounds maintenance work in areas surrounding Navy ExchangeNavy Lodge facilities. Duties and Responsibilities: Performs such gardening and grounds maintenance work as planting transplanting seeding resodding mulching dusting spraying watering cultivating cutting arranging pruning and trimming trees shrubs flowers and grass. Inspects for obvious plant diseases molds brown spots rusts blight mildew plant insects leafminer scales borers slugs and unusual or poor plant growth. Treats trees plants and shrubs to arrest condition and improve growth of same where more serious conditions exist refers problems to supervisor for future action. May measure and mix fungicides insecticides and herbicides using instructions on product labels spraying and dusting as directed. Operates a variety of hand and power operated garden tools and equipment such as seeders spreaders edgers hedge trimmers pruning shears and sprayers. Picks up trash and vacuums parking lots and sidewalks daily. Reports to supervisor or security personnel acts of vandalism andor damage to Exchangelodge facilities. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE Eighteen months experience performing gardening and grounds maintenance work. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. This is a Part-Time position, which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more!



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NAVY GATEWAY INNS & SUITES (FRONT DESK ASSOCIATE) -RPT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
JACKSONVILLE, Florida
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Title: NAVY GATEWAY INNS & SUITES (FRONT DESK ASSOCIATE) -RPT w/Benefits Location: United States-Florida-Jacksonville Job Number: 2200017Z Job Summary : Position is responsible for performing front desk and or reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude. Demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information, retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information, secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA and or alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List In House Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash. This is a Part-Time position, which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more!



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(NEX LITLE CREEK) -LOSS PREVENTION/SAFETY INVEST (DETECTIVE) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
VIRGINIA BEACH, Virginia
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Title: (NEX LITLE CREEK) -LOSS PREVENTION/SAFETY INVEST (DETECTIVE) Location: United States-Virginia-Virginia Beach Job Number: 2200018P Job Summary: Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential. Duties and Responsibilities: Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems. Consistent with established NEXCOM Loss Prevention Safety (LPS) policies, procedures, and standards, detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud, waste and abuse as directed. Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards. Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers, cash offices, retail inventory controls and service operations. Conducts investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the InStore Processor as well as other investigative tools. Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include report writing and obtaining photographic evidence as necessary. Maintains absolute confidentiality of all investigative research and case information. Maintains physical security of NEX facilities adhering to site specific Opening/Closing procedures, Key Controls, Electronic Article Surveillance, policies and Intrusion Detection System, alarm controls, and response procedures. Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems, emergency equipment, and potential workplace hazards. Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection AntiTerrorist measures. Monitors Known Theft evidence, Lost/ Found programs, and Access Control policies specific to the assigned Navy Exchange facilities. Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies. Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings. Adheres to prescribed work schedules as determined to be in the best interest of the NEX. Maintains a professional image and demeanor in appearance and communications at all times. Maintains the department dress code as prescribed by the Loss PreventionSafety Manager or Supervisor based on assigned duties. Promotes and adheres to NEXCOM LPS programs such as Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program. Maintains a thorough knowledge of factors contributing to inventory shrinkage, specific High Shrink Departments, and current strategies in place to address shrinkage concerns. Assists as directed in the LPS training and awareness initiatives of NEX associates. Performs other related administrative investigative duties as assigned. Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination. Qualifications: U.S. Citizenship Required GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SPECIALIZED EXPERIENCE 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property, equipment, or materials, and person to person relationships in maintaining various rules and regulations. SUBSTITUTION OF EDUCATION FOR EXPERIENCE For 2 years experience 1 year of academic study above the high school level which included 6 semester hours in policy administration, police law, evidence investigation, criminology law enforcement, or similar subjects may be substituted for each year of experience.



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Janitor PT w/Benefits - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
SILVERDALE, Washington
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Title: Janitor PT w/Benefits Location: United States-Washington-Silverdale Job Number: 2200013X Eligible for $500 Hiring Incentive Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary: Performs a full range of cleaning tasks involved in the maintenance of a designated area utilizing heavy industrial type equipment. PHYSICAL DEMANDS Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS Indoors in areas which normally have adequate heat light and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling scaffolds or ladders Qualifications: Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.



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STORE WORKER - ( RPT/ Iroquois Point- Mini Mart) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
EWA BEACH, Hawaii
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Title: STORE WORKER - ( RPT/ Iroquois Point- Mini Mart) Location: United States-Hawaii-Ewa Beach Job Number: 2200016W Job Summary: Performs various duties in connection with loading unloading verifying of merchandise in an Exchange store storeroom andor location or movingstacking layaway merchandise in assigned locations. Duties and Responsibilities: Loads and unloads merchandise examines for damage or shortages. Verifies type and quantity of merchandise received for agreement with documentation provided brings to attention of supervisor discrepancies andor deficiencies found. Assists in assembly and loading of merchandise in connection with requests received. Unpacks segregates and stocks counters andor shelves with merchandise in accordance with established instructions. May price stamp merchandise. Assists in the conduct of periodic inventories by counting stock items remaining on shelves and in keeping storage and sales area clean and orderly. Moves specifically designated merchandise identified as layaway from retail store to other designated warehouse area. Stacks such merchandise according to prescribed procedure. Returns merchandise to store as required. Insures that proper documentation is made and copies are forwarded to appropriate departments. May be required to perform such other duties as operating price tag machine unloading boxes and packages and pulling merchandise from stock or stock shelves. As required assists customers in locating merchandise and answering questions of a general nature. May operate a cash register on an occasional basis. Works under the general supervision of a designated supervisor carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is checked to see that instructions have been followed. Performs other related duties as assigned. PHYSICAL EFFORT Stands walks and handles merchandise up to 50 pounds with assistance. WORKING CONDITIONS Generally works indoors. Is exposed to drafts heat e.g. combination controlled temperaturesclimates and weather conditions noise and dust. May have to stand for long periods. TRAINING REQUIREMENT Associate must receive Hazardous Material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: Six months experience performing various duties in connection with loading unloading and verifying of merchandise. Physical requirements Stands walks and handles merchandise up to 50 pounds with assistance.



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SUPERVISORY SALES ASSOCIATE ( RPT- Iroquois Point Mini Mart)) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
EWA BEACH, Hawaii
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Title: SUPERVISORY SALES ASSOCIATE ( RPT- Iroquois Point Mini Mart)) Location: United States-Hawaii-Ewa Beach Job Number: 2200016Y Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projectstasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May openclose locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of productsmerchandise Provide trainingdocumentation to sales associates on product features Experience 12 years of Retail or relevant work experience required 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create winwin situation. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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SALES ASSOCIATE (Flex /Iroquois Point Mini Mart)) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
EWA BEACH, Hawaii
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Title: SALES ASSOCIATE (Flex /Iroquois Point Mini Mart)) Location: United States-Hawaii-Ewa Beach Job Number: 2200016Z Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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FULL-TIME (35 - 40 HRS) - BARBER - NAVY MEDICAL CENTER - NAVAL BASE SAN DIEGO - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
SAN DIEGO, California
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Title: FULL-TIME (35 - 40 HRS) - BARBER - NAVY MEDICAL CENTER - NAVAL BASE SAN DIEGO Location: United States-California-San Diego Job Number: 22000161 Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: Performs a variety of barbering services at a main branch or location haircare facility for authorized military and civilian personnel. Duties and Responsibilities: Provides barbering hair care services for clients which include shampooing and conditioning cutting shaping sideburns nape of neck middle and top part of the head into various haircuts and styles to suit client shaves face styles mustache and beard. Massages neck face and scalp. Checks clients scalp and hair for visible disorders such as sores abrasions diseases which might interfere with requested barbering services. Consults with client on matters pertaining to their hair care needs. Maintains combs in solution and sanitizes equipment in chemical or physical agent. Responsible for the upkeep and cleanliness of designated work station and shop. Makes necessary preparations for shampoo and towels to be used to minimize delay of customer services. Makes minor repairs on equipment such as replacing switches plugs and cords etc. Operates cash register prepares hair care chits collects and accounts for cash received from clients balances daily sales using Salespersons Daily Cash Report. Sells hair care products to clients and maintains Daily Appointment Book by name of client time and StylistBarber assigned. May open and close shop. Assists with monthly inventory. Carries out policy of courtesy and customer service. Ensures 100 client satisfaction. Works under the general supervision of a designated supervisor. Carries out assignments with independence within prescribed policies and procedures exercises tact in dealing with clients. Work is reviewed in terms of quality of services provided and client satisfaction achieved. Performs other related duties as assigned. PHYSICAL EFFORT Requires continual use of both arms and legs which involves frequent standing reaching and light lifting. Objects handled such as beauty service apparatus appliances etc. seldom weigh in excess of 5 pounds. Dexterity is required in applying manual techniques. WORKING CONDITIONS Work is performed inside a haircare facility with proper lighting sufficient plumbing and heating adequate aisle space strong water pressure plenty of hot water adequate electric power and outlets for appliances and apparatus. Incumbent is subject to the possibility of cuts burns strains and electric shock and is exposed to hair cuttings skin conditions common colds and communicable diseases. Is required to wear a smock wash hands thoroughly and frequently with soap and water sanitize barbering tools after each use. MINIMUM QUALIFICATION REQUIREMENTS Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or cosmetology Qualifications: EDUCATION AND LICENSE Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques.



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SUPERVISORY CASHIER, FT (35-40HRS) MINI MART, NIMITZ - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
SAN DIEGO, California
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Title: SUPERVISORY CASHIER, FT (35-40HRS) MINI MART, NIMITZ Location: United States-California-San Diego Job Number: 2200013T Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Responsible for Cash Cage operations and the supervision of a group of associates involved in the receipt disbursement deposit examination and safekeeping of all cash funds. Duties and Responsibilities: Supervises a group of associates at assigned Navy Exchange Cashiers Cage locations. Prepares work performance appraisals approves leave provides for adequate staffing in the Cashiers Cage and ensures that a continued program for training is accomplished. Provides onthejob training of all associates answers questions and resolves problems. Performs cashier duties involving the receipt examination verification disbursement deposit safekeeping of cash receipts the cashing of checks and the maintenance of pertinent recordslogs. Is responsible for all cash receipts turned in daily and obtains signature upon receipt. Reconciles discrepancies in funds and forwards report to the security office. Prepares cash payment for dishonored checks received listing of cash receipts LCR and forwards to appropriate office for processing. Notifies the accounting office of cash overages and shortages. Prepares a variety of monthly reports such as vending shortages overages change fund verification audit cashier shortage and overage dollar bill changer and payroll accural reports following established procedures. Carries out Equal Employment Opportunity EEO policies and communicates support of these policies to subordinates. Works under the general supervision of a designated supervisor. Incumbent performs independently exercising initiative and judgment in carrying out assignments. Work is reviewed for accuracy and adequacy of cash transactions and conformance with prescribed procedures. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One year of experience performing general clerical work including typing and routine clerical duties. SPECIALIZED EXPERIENCE One year of experience performing work involving the receipt disbursement deposit examination and safekeeping of cash funds. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Onehalf academic year of study 15 credit hours above the high school level may be substituted for each 6 months of general and specialized experience. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES



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SALES ASSOCIATE (STUDENT STORE) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
GOOSE CREEK, South Carolina
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Title: SALES ASSOCIATE (STUDENT STORE) Location: United States-South Carolina-Goose Creek Job Number: 2200018H Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customers selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codeuniform standards and assistingsupporting sales team members to the maximum extent possible. Becomes knowledgeable regarding merchandise selected including proper setup use care characteristics of various product price points warrantee coverage etc. Communicates productrelated information to customers knowledgeably and legibly. Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of storedepartment sales goals etc. Completes sales transactions efficiently. Thanks customers for their patronage. As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. Completes paperwork associated with merchandiseinventory movement price adjustments customer returns cash register operation etc. accurately and completely. Eligible for and participates in applicable commission and gainsharing sales incentive programs. Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following Open and close the Food and Beverage Convenience Bar. Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc.. Preheats and display products in heated display merchandiser. Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. Ensure all products remaining at the close of business are timedated when placed in the refrigerator. Ensure cleaning of small waresequipment throughout the day and at closing effective timedating of food and beverage products to ensure quality and food integrity. Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning midday and late afternoon to ensure equipment is maintaining required temperature. May be required to attend a 4hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. Qualifications: No experience required. High school graduate or equivalent preferred.



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SEWING MACHINE OPERATOR/STUDENT STORE/FULL-TIME Recruitment Incentive Eligible $500 - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
GREAT LAKES, Illinois
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Title: SEWING MACHINE OPERATOR/STUDENT STORE/FULL-TIME Recruitment Incentive Eligible $500 Location: United States-Illinois-Great Lakes Job Number: 22000145 Job Summary : Performs work which involves operating a power sewing machine to sew or repair wearing apparel and other fabric articles. Duties and Responsibilities : Assists in sewing items for authorized patrons. Sews buttons on marked locations turns material under and sews straight on small items such as pockets upper edge of cuff for garments hems takes in seam allowance binds straight edge of material mends tears or rips by straight stitching darns shortens or lengthens trousers or other garments etc. Operates a sewing machine and maintains working areas in a clean and orderly manner. Performs other related duties as assigned. PHYSICAL EFFORT Sits for long periods with continual movements of hands arms and fingers in placing items in position and sewing. Handles lightweight items up to 10 pounds continually and occasionally handles up to 30 pounds. WORKING CONDITIONS Work is performed in well lighted and ventilated areas. Areas are often noisy because of numerous machines being operated at the same time. Operators are subject to possible needle punctures and minor thread cuts MUST BE A U.S. CITIZEN, IF NOT, MUST HAVE LIVED IN THE U.S. FOR THREE YEARS. Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglass guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks and gloves for Associates to wear during their shifts. Qualifications: Twelve months experience performing work operating a power sewing machine to sew or repair clothing. SUBSTITUTION OF EDUCATION FOR EXPERIENCE A High School Diploma or GED may be substituted for 6 months of experience. PHYSICAL REQUIREMENTS Sits for long periods with continual movements of hands arms and fingers in placing items in position and sewing. Handles lightweight items up to 10 pounds continually and occasionally handles up to 30 pounds.



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SUPERVISORY SALES ASSOCIATE - ( RFT/ Halsey Mini Mart) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
HONOLULU, Hawaii
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Title: SUPERVISORY SALES ASSOCIATE - ( RFT/ Halsey Mini Mart) Location: United States-Hawaii-Honolulu Job Number: 2200017J Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projectstasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May openclose locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of productsmerchandise Provide trainingdocumentation to sales associates on product features Experience 12 years of Retail or relevant work experience required 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create winwin situation. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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SUPERVISORY SALES ASSOCIATE ( RPT- Halsey Mini Mart) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
HONOLULU, Hawaii
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Job Description

Title: SUPERVISORY SALES ASSOCIATE ( RPT- Halsey Mini Mart) Location: United States-Hawaii-Honolulu Job Number: 2200017K Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projectstasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May openclose locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of productsmerchandise Provide trainingdocumentation to sales associates on product features Experience 12 years of Retail or relevant work experience required 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create winwin situation. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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SALES ASSOCIATE (RPT/Halsey Mini Mart) - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
HONOLULU, Hawaii
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Job Description

Title: SALES ASSOCIATE (RPT/Halsey Mini Mart) Location: United States-Hawaii-Honolulu Job Number: 2200017L Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE Part time - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
BETHESDA, Maryland
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Title: SALES ASSOCIATE Part time Location: United States-Maryland-Bethesda Job Number: 2200017Q Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE: Basic knowledge of productsmerchandise EXPERIENCE: Retail experience preferred but not required COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS: Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY: Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks and gloves for Associates to wear during their shifts. Qualifications: No experience required. High school graduate or equivalent preferred.



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LOSS PREVENTION/SAFETY INVESTIGATOR - Full Time - Navy Exchange Services (NEX)
Posted: Mar 09, 2022 09:04
BETHESDA, Maryland
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Title: LOSS PREVENTION/SAFETY INVESTIGATOR - Full Time Location: United States-Maryland-Bethesda Job Number: 2200017V Job Summary: Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential. Duties and Responsibilities: - Maintains surveillance throughout the Navy Exchange facilities, as assigned, to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques, including overt and covert Closed Circuit Television systems. - Consistent with established NEXCOM Loss Prevention / Safety ("LPS") policies, procedures and standards, detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud, waste and abuse, as directed. - Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards. - Conducts audits, as directed by the Loss Prevention / Safety Manager or Supervisor, of cash registers, cash offices, retail inventory controls, and service operations. - Conducts investigative research, as directed, of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor, as well as other investigative tools. - Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, to include report writing and obtaining photographic evidence, as necessary. - Maintains absolute confidentiality of all investigative research and case information. - Maintains physical security of NEX facilities, adhering to site specific Opening / Closing procedures, Key Controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures. - Maintains fire / safety controls and precautions by conducting inspections, as directed, of fire suppression systems, emergency equipment, and potential workplace hazards. - Provides assistance to management in evacuations of NEX facilities, and the implementation of mandated Force Protection / Anti-Terrorist measures. - Monitors Known Theft evidence, Lost & Found programs, and Access Control policies specific to the assigned Navy Exchange facilities. - Assists and monitors the destruction and disposal of merchandise "marked to zero" in accordance with prescribed NEXCOM policies. - Testifies, as necessary, in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings. - Adheres to prescribed work schedules, as determined to be in the best interest of the NEX. - Maintains a professional image and demeanor in appearance and communications at all times. - Maintains the department dress code, as prescribed by the Loss Prevention/Safety Manager or Supervisor, based on assigned duties. - Promotes and adheres to NEXCOM LPS programs, such as: Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program. - Maintains a thorough knowledge of factors contributing to inventory shrinkage, specific High Shrink Departments and current strategies in place to address shrinkage concerns. - Assists, as directed, in the LPS training and awareness initiatives of NEX associates. Performs other related administrative/investigative duties as assigned. Candidates must be eligible for and obtain a Secret Clearance, within 6 months of appointment. Failure to obtain will result in termination Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks and gloves for Associates to wear during their shifts. Qualifications: U.S. Citizenship Required GENERAL EXPERIENCE: 1 year responsible experience in clerical, office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE: 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property, equipment or materials; and person-to-person relationships in maintaining various rules and regulations. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: For 2 years experience: 1 year of academic study above the high school level, which included 6 semester hours in policy administration, police law, evidence, investigation, criminology, law enforcement or similar subjects, may be substituted for each year of experience.



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