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FIELD SUPPORT TECHNICIAN - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
LEMOORE, CA
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Title: FIELD SUPPORT TECHNICIAN Location: United States-California-Lemoore Job Number: 2400037P Job Summary: Responsible for design installation troubleshooting asset management configuration and support of all computerized information systems for assigned Navy Exchange activities. Duties and Responsibilities: - Provides Information Technology (IT) services and support to Navy Exchanges, Navy Lodges, NGIS, NEX Distribution Centers/warehouses, and district offices in a region and other activities outside the region, as assigned. - Responsible for: technical and logistical support; user services, and maintenance of telecommunication, network, Point of Sale, RF, and Desktop computing equipment, as well as dumb terminals, printers/multifunction devices and other related peripheral equipment.. - Performs capacity planning and analysis for new and currently installed networks. - Installs and modifies network hardware and software as required. - Installs and modifies desktop computing hardware and software as required. - Implements new networks from design through post installation stages including cable plants, installation, and testing. - Responsible for documentation of, and ongoing asset management of, networks and all IT equipment in the region. - Performs troubleshooting and repair of down or malfunctioning networks and equipment. - Assists in performing ongoing optimization of networks and desktop computing systems in the region. - Assists in minor computer operations maintenance and troubleshooting for Distribution Center servers, and provides support for Distribution Center conveyor equipment. - Acts as Code I point of contact in the field for store, hospitality, and distribution center management. - Provides oral and written reports to regional lead technician and Field Support Supervisor. - Takes technical and operational direction from NEXCOM Field Support Supervisor, and Regional Lead Technician. - Ensures/implements the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software). Performs other duties as assigned. Must possess valid driver's license. IAT1 jobs: This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI). Department of the Navy (DON) Cyber Information Technology / Cybersecurity Workforce positions (Cyber IT/CSWF) This position has been designated as a Cyber IT/Cybersecurity Workforce position in specialty area 41 and as a condition of employment incumbents of this position are required to comply with the DON Cyber IT/CSWF Program requirements of SECNAV M-5239.2, which include: 1. Earn and maintain appropriate credentials from the Cyber IT/CSWF Qualification Matrix (described in SECNAV M-5239.2) associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which you are assigned, and; 2. Per SECNAVINST 1543.2, Cyber IT/CSWF individuals shall participate annually in 20 hours of continuous learning (CL) activities to be documented in a current individual development plan (IDP) signed by both the employee and supervisor. 3. Required Minimum Cybersecurity Credentials, in order of precedence, to qualify for the position are: a. Education (at least one of the following): i. Bachelor Degree from accredited University (subject matter as listed in SECNAV M-5239.2 Appendix 4) ii. CNSSI/NTSSI 4015 - Systems Certifiers / 4016 - Risks Analysts Or b. Training (at least one of the following): i. 14AA - Common Submarine Radio Room (CSRR) Maintenance Technician ii. 14BH - SSN 774 and SSGN 726 Class Electronic Warfare Support (ES) Equipment Maintenance Technician iii. 14CM - SSN Radio Frequency (RF) Equipment Technician iv. 14HH - SSN 21 and SSN 688 Class Electronic Warfare Support (ES) Equipment Maintenance Technician v. CYBR1005 Security Essentials vi. NEC 1316 AN/BYG-1 (V) TI04 Combat Control Maintenance Technician vii. NEC 1319 SSGN Tactical Tomahawk Weapon System (TTWCS) Maintenance Technician viii. NEC 1346 AN/BYG-1 (V)9 TI-10 Combat Control Maintenance Technician ix. NEC 1347 AN/BYG-1 (V) TI-12/14 Maintainer x. NEC 2710 Global and Command Control System-Maritime 4.X (GCCS-M 4.X) System Administrator xi. NEC 2765 Global Command and Control System-Maritime (4.1) Increment 2 System Administrator xii. NEC 2766 Global Command and Control System-Maritime 4.0.3 (GCCS-M 4.0.3) System Administrator xiii. NEC 2791 Information Systems Technician (IAT II) Or c. Certification (at least one of the following): i. CompTIA Security ce ii. GIAC Security Essentials Certification (GSEC) iii. Systems Security Certified Practitioner (SSCP) 4. Operating System/Computing Environment Certificate Operating System/Computing Environment (OS/CE) certificate of training, as dictated by the Command Cyber IT/CSWF Program Manager: Cisco Certified Entry Networking Technician (CCENT) - IP Networking 5. A Signed Privileged Access Statement 6. Candidates without the required Certification may be placed into this job, but must obtain the required Certification and, if required, OS/CE certificate of training within 6 months of appointment; failure to obtain this requirement will result in termination of employment. Qualifications: Qualified candidates must be U.S. Citizens. GENERAL EXPERIENCE: Three years experience in IT technical work which demonstrated the ability and aptitudes required to perform technical, or analytical work and coordination involving networking, LAN systems, Point of Sale Systems, RF communications/networking, Desktop/Laptop support, printer repair, and management information systems. OR SUBSTITUTION OF EXPERIENCE FOR EDUCATION: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in business/information system discipline for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressive experience in the following: - Technical support experience in one or more of the following areas O/S (i.e., UNIX, Windows XP, NT/W2K, DOS, Linux, O/S 400 etc) database (Oracle, SQL Server, Dbase, Access, etc.) Point-of-Sale, electronic Messaging, desktop/laptop, printers, Applications, (Retail, Financial, Distribution/Logistics and Human Resources), Wide Area Networking (design, implementation, troubleshooting, supporting), RF networking, Local Area Network support - Working at a Help Desk or in a system support position - Utilizing automated tools for tracking, monitoring support activities - Analyzing support activities through use of automated tools to identify trends in problems, resolutions, metrics IAT1 jobs: SECNAV M-5239.2 DoN, Information Assurance (IA) Workforce Manual requires that all incumbents of this position possess, and maintain current, two types of certifications as follows: IA Certification: One of the following certifications: A , Network , Systems Security Certified Practitioner (SSCP) or one of the following higher level certification: Security , GIAC Security Essentials Certification (GSEC), Security Certified Network Professional (SCNP), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), GIAC Security Expert (GSE), Security Certified Network Architect (SCNA). NEXCOM preferred certification is Network Technical Certification: MCDST, MCTS Window 7 certification or any replacement certificate or exam that Microsoft may announce in the future to replace Windows 7 Configuration Exam 680. Certification must be valid (not expired) as defined by the policy of the certification issuer. Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain the proper certification requirement will result in termination of employment. This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI). Job: Information Technology



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SALES ASSOCIATE (CONSUMABLES) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
GOOSE CREEK, SC
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Title: SALES ASSOCIATE (CONSUMABLES) Location: United States-South Carolina-Goose Creek Job Number: 24000367 Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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CUSTOMER SERVICE CLERK - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
PATUXENT RIVER, MD
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Title: CUSTOMER SERVICE CLERK Location: United States-Maryland-Patuxent River Job Number: 24000361 Job Summary Performs a variety of customer service duties which involve inventory management control, taking special orders, assisting customers with special requests, providing layaway services, resolving customer complaints, etc. Duties and Responsibilities . Takes special orders for authorized merchandise including items from mail order catalog; assists customers in selecting merchandise, preparing required forms, and determining cost and shipping charges. Coordinates with procurement personnel; maintains appropriate files and follow-up, as required. In cases of delayed merchandise, notifies customers of new arrival date and coordinates delivery of merchandise. Upon receipt of merchandise, checks for agreement with original order and, as required, makes necessary computations with regard to shipping charges and markup; notifies customers of merchandise arrival and coordinates delivery. . Provides patrons with specific product information based on knowledge of manufacturer's catalogues and data obtained from company representatives. Completes appropriate documents for payment by deferred payment plan (DPP), indicating initial and subsequent payments. Checks for proper identification and entitlement for use of the DPP, as required. . Provides layaway services which include identifying items to be laid away as well as determining, in accordance with prescribed policies and procedures, the amount of deposit required and schedule of payments. Follows-up with customer on delinquent payments. Cancels layaways, refunds monies and returns merchandise to sales area when payments are not made. . Resolves customer complaints and is authorized to make refunds or adjustments for goods returned; checks merchandise for damage or ticket switching. Ensures that sales receipts accompany refund or exchange requests; contacts authorized personnel to return merchandise to sales floor or back-up storage area. As necessary, provides assistance to customers on product warranty and related problems. . Takes orders in connection with the repair of items such as electrical appliances and gardening equipment. Maintains log of items sent to designated companies indicating name of individual, serial number of item, date brought in, and other pertinent information. Follows up with companies and notifies customer when repair is made. . Maintains inventory stock cards on furniture and/or appliances to reflect the warehouse inventory balance. Posts to appropriate records the number and category of merchandise sold from documentation provided by sales personnel. As required, posts merchandise transfers and reports of goods received to ensure proper inventory balance. Documentation includes transfer of furniture and appliances to various locations of the Exchange. . As required, checks merchandise transfers and ensures requested items are boxed and shipped out. Arranges for necessary transportation to branches/locations. Completes merchandise transfers including extending cost and totaling amounts. . Maintains appropriate records and logs relating to customer services transactions. Maintains catalogs and price sheets of authorized items in a current status. . Operates cash register in accordance with established cash control procedures and is responsible for own cash change fund. . May be required to perform such duties as preparing chargebacks, maintaining number controls for documentation required by various exchange departments and requisitioning supplies needed for the store. . Carries out policy of courtesy and service. Exercises tact, good manners and courtesy when serving and assisting customers and fellow associates. . Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that the customer comes first and actively seeks to become knowledgeable concerning store policies, merchandise sold and services offered. . Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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(NGIS WALLOPS ISLAND) -GUEST SERVICE REPRESENTATIVE II - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
WALLOPS ISLAND, VA
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Title: (NGIS WALLOPS ISLAND) -GUEST SERVICE REPRESENTATIVE II Location: United States-Virginia-Wallops Island Job Number: 2400037W Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service related office operations, and the safety, security, and privacy of all guests. Overnight shifts are regularly scheduled. Duties and Responsibilities: Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, interacts professionally with guests answering questions concerning lodging facilities, amenities, and provides information about local attractions Assists guests with all requests in person or via telephone including but not limited to: making, confirming, and or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification, guest room assignments, credit card processing and etc. Greets and welcomes guests upon sight always maintaining outstanding guest relations. Required to complete all mandatory training designated for overnight shift and is designated to fill in schedule gaps due to call-outs, no-shows, vacations and etc. for the overnight shift schedule. Completes all work duties and reports assigned to the shift as required. Communicates with all lodging associates and chain of command concerning operations, guest issues, or situations that require immediate attention. Applies knowledge of standard operating procedures, processes, and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability (CNA) and/or alternative lodging options in the area. Reconciles shift transactions of all accounts and outlets of the property ensuring complete balancing while maintaining guest service at all times. Interacts with guests, receives and resolves guests complaints including but not limited to: adjusting room fees. adjusting check-in/check-out times consistent with program policy, and refers unusual issues to immediate supervisor for assistance and or resolution. Utilizes judgment and understanding of policies and procedures to better assist guests. Registers and assigns rooms to guests issuing room keys or cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations presenting statements and collecting payments as necessary. Operates a multi-line telephone system, records and delivers messages as required, and answers inquiries pertaining to services base facilities, area attractions, and travel directions. Responsible for inventory of all keys and other supplies and/or amenities maintained at the front desk. Keeps the front desk and lobby area clean and safe. Responsible for assigned master key. Properly logs in/out using key log for record. Must report lost key to supervisor immediately for security reasons. Utilizes the Property Management System (PMS) to access guest information. retrieve reservation information. and change or cancel reservations as requested by the guests. Verifies registration information. secures a credit card for incidental expenses and authorizes credit card for room charges. May be required to retrieve Lost and Found items and contact guests regarding lost or found items. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guests to a different room when required. Operates POS to record sales from convenience store if applicable . May assist in maintaining and stocking adequate supply levels. Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos, correspondence required in the course of performing assigned duties. Ensures security of all guests is maintained at all times Exchanges and maintains rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes as applicable. May be required to generate and print various reports from the PMS such as: Expected Arrivals/Departure List, In-House Guest List, and Night Audit reports as well as other daily monthly or annual occupancy reports. Verifies accuracy of charges for correctness and makes appropriate changes if errors occur. Completes all computer generated reports as assigned and notates any account discrepancies for corrective action by management. Prepares, Close Bank Report and receipts at the end of each shift in accordance with established procedures. Prepares end of day front desk reconciliations identifying and addressing any discrepancies made throughout the day. May be responsible for the set-up and breakdown, clean-up of the complimentary self-service breakfast bar. Assist with preparing heating displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable. May be required to assist in laundry facility and issue deliver supplies to guests. May be required to possess a valid state driver's license to travel to other lodging facilities as needed within the normal scope of duties. Will be required to work all shifts including: weekends and holidays as scheduled. May be called upon to maintain operations during inclement weather and/or other emergencies for short period of time during the absence of supervisor GM or AGM. May be required to obtain NEXCOM Hospitality Group (NHG) front desk certification within 6 months of employment as well as any other requirements. Performs other duties as assigned This position is represented by the American Federation of Government Employees Local 22 Qualifications: GENERAL EXPERIENCE One 1 year of general office, clerical experience that demonstrated the ability to perform clerical duties satisfactorily. SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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District Operations Manager, Services (%3E$150M) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
NATIONAL CITY, CA
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Title: District Operations Manager, Services (%3E$150M) Location: United States-California-National City Job Number: 2400036U Job Summary: Grade: NF05, Salary Code 5A. Supports the District Manager (DM) and General Managers (GMs) in the planning, organizing and directing of store, district and corporate services programs of all stores in the district. Reports to the District Manager. Duties and Responsibilities: - Develops, manages and analyzes services operational goals and budgets in collaboration with GMs to include direct and indirect costs, sales and profits, and financial statements and other pertinent data. Makes periodic and frequent inspections of all services selling locations. Identifies and executes action to correct deficiencies, exploit areas of business opportunity, and maximize operational performance. Follows up to ensure that prompt and proper corrective action has been taken. Conducts budget reviews and makes adjustments. - Plans and directs through and GMs and subordinate managers or supervisors all activities of assigned service operations, ensuring compliance with all operating procedures. Implements NEXCOM policies and procedures to improve services operations. Ensures that adequate staffing levels are maintained consistent with store expenses and customer service requirements. -Assists GMs in services associates disciplinary actions and resolving grievances and complaints. Provides substantial input to GMs in selection of key store services vacancies, and key store services managers and supervisors performance evaluations. - Participates in the coordination of Exchange Quality of Life issues with Region MWR counterparts. On major initiatives and challenges, as appropriate, solicits Command input on NEX business and service issues, and ensures necessary support. Supports partnership with MWR on special event planning. - Coaches and trains services managers, supervisors and associates in order to develop Services team members who can be promotable to meet current and future position requirements within the District and throughout the Navy Exchange System. -Ensures that all directives, policies and regulations relative to the management of inventory, cost control and loss prevention initiatives are adhered to. Actively works to create an environment intolerant of internal and external theft, paperwork error and inventory shrinkage. - Ensures maximum and full utilization of all facilities and equipment. Ensures that a maintenance and repair program is in effect for all equipment and facilities to keep all assigned locations in excellent condition. Ensures, through GMs and subordinate managers and through contractors, compliance with safety, security and fire prevention policies for all facilities. - Responsible for inventory control, customer service programs, and operational reporting. Functions as Contracting Officer, Technical Representative (COTR) for various vendor contractors. - Researches services and food industries for prospective business opportunities, and develops new service businesses. Maintains a close working relationship with GMs and NEXCOM services managers, specialists and buyers. - Coordinates with Base Preventive Medicine to include training, food evaluations, and effective communication with all parties. - Acts as liaison between corporate contracts (Code K) and contractors, on issues ranging from expenses to contractor performance. - Carries out policy of customer courtesy and service. - Carries out EEO policies and communicates support to subordinates. - Performs other related duties as assigned. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: Total of seven (7) years of experience consisting of the following: GENERAL EXPERIENCE: Three years of experience in administrative, merchandising, procurement, technical or other responsible work which enabled the applicant to gain a general knowledge of merchandising and operational practices; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Four years of progressively responsible experience in management, which provided in-depth knowledge of retail and/or services merchandising and operations management, policies and procedures; including analysis of operating budgets and results, inventory management practices and procedures; development and evaluation of sales objectives and expense control programs. Job: Vending Services



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Business Analyst (Food, Fuel and Services) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
VIRGINIA BEACH, VA
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Title: Business Analyst (Food, Fuel and Services) Location: United States-Virginia-Virginia Beach Job Number: 2400037A Job Summary: Grade: NF04, Salary Code 4D. Serves as business analyst for Code N with responsibility for developing analysis and projections to anticipate and mitigate business risks, or to accelerate business opportunities. Prepares persuasive written communication and financial briefings on monthly business performance. Duties and Responsibilities: - Utilizes monthly operating statements in analyzing and evaluating profitability and efficiency of Exchange operations. Conducts variance and trend analyses to determine cause of non standard performance, and to identify risks and opportunities in the business. Coordinates and communicates with field personnel any observed opportunities or risks based on analysis of exchange performance. Provides recommendations per in response to financial analysis - Prepares financial recaps of individual District performance for management review. Prepares written correspondence to headquarters and field personnel detailing assessment of business performance and opportunities for improvement. Researches with applicable personnel and prepares summarized explanations of material variances from planned financial performance for distribution to the SVP and VP, Food, Fuel and Services. - Prepares communication to the field relative to sales, gross profit analysis, payroll and expenses. - Provides support in developing and analyzing the Enterprise's financial plans and operating targets. In this capacity, is also involved in developing /maintaining optimal store organizational structure / charts, business metrics, exception reports, etc. - Researches and gathers data, and coordinates with headquarters codes and field personnel in developing high level financial (PowerPoint or similar) briefings for the SVP Store Operations and other senior management as needed. - Serves as the Code N lead coordinating actions related to Management Control Reviews, Operations Self Audits, OIA / external audits, Continuous Process Improvement events, Command Snapshots and special projects. - Involved with developing and maintain key operational tools. This can include, but is not limited to, operational checklists (opening / closing, small store, gas station, common area touch points, etc.), Store Management Utility, Workforce Management Tools (Task Mgmt, Labor Scheduling, Time & Attendance, etc.). - Supports the Code N lead for Business Continuity / Disaster Recovery / COOP planning, Crisis Action Team (CAT) participation and BRAC coordination - Provides oversight and guidance on Code N expense budgets. Ensures SVP / VP Operations are kept apprised of performance to plan and develops mitigating actions as required to ensure overall expenses are maintained within budget. - Carries out policy of courtesy and service. Responds to inquiries and provides assistance in a prompt, friendly and professional manner. Exercises tact, good manners and courtesy when working with fellow associates and field personnel. - Actively supports the provisions of public law, executive orders and directives relating to Equal Employment Opportunities (EEO). Effectively complies with all regulations pertaining to sexual harassment. - Works under the supervision of the Vice President, Food, Fuel and Services. Carries out duties by established methods, procedures, and guidelines. - Performs other duties as assigned. Qualifications: GENERAL EXPERIENCE: 3 years experience in administrative, technical or investigative work that demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving business analysis. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study in a business discipline above the high school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Four years of progressive experience in retail merchandising, store operations and/or logistics, accounting/finance/audit including operations management; retail operation performance; analysis of operating budgets, accounting/finance/audit, inventory management practices and procedures; development and evaluation of sales objectives and expense control programs; development and implementation of sales promotion programs; or similar work that demonstrated the knowledge and ability to perform the work of the position. Job: Corporate/Headquarters



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Architect/Engineer (Must be Licensed) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
VIRGINIA BEACH, VA
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Title: Architect/Engineer (Must be Licensed) Location: United States-Virginia-Virginia Beach Job Number: 2400036T Ready to transform blueprints into reality? We're seeking a Licensed Professional Engineer or Licensed Architect experienced in leading projects with a penchant for precision to join our team as an Engineering Project Manager in the dynamic world of the Facilities Division Design and Construction Branch. Here's the scoop: you'll be the maestro behind the scenes, orchestrating professional architectural engineering work that brings our projects to life. From crafting scope descriptions to sketching out schematic drawings, you'll be at the helm, ensuring every detail aligns seamlessly. But wait, there's more! As our Architect/Engineer Project Manager, you'll not only design and estimate costs for new buildings and renovations across Navy Exchanges and Lodges worldwide, but you'll also be the mastermind behind selecting top-notch architectural and engineering firms to bring our visions to fruition. Think of yourself as the ultimate creative director, shaping spaces that inspire and innovate. Now, let's talk numbers. From budget forecasting to cost estimation, you'll be crunching the figures with finesse. Whether it's a multi-million-dollar shopping complex or a humble renovation project, you'll ensure every penny is accounted for, turning visions into realities within budgetary constraints. Oh, and did we mention the thrill of globetrotting? With projects spanning the globe (literally), you'll be jet-setting to differing locales to oversee construction sites and ensure our standards are met with precision. Think you've got what it takes? If you're armed with a valid architecture or engineering license, coupled with a keen eye for detail and a passion for pushing the boundaries of design, we want to hear from you! Apply now and let's build something extraordinary together. A note: this position REQUIRES a current, valid Architecture or Engineering Licensure. Applicants that do not have a valid license will not be considered. Overview: Jo b Summary: Grade: NF05, Salary Code 5A. Licensed architect or engineer as Project Manager in the Facilities Division Design and Construction Branch. Performs professional architectural engineering work in connection with the preparation of scope written descriptions, schematic drawings, and fixture plans of projects. Manages and coordinates design prototype standards, fixture plate schedules, construction, and budgets. Duties and Responsibilities: - Develops and/or reviews designs and estimated costs of construction of new buildings and renovations of Navy Exchanges, Mini-Marts, Warehouses, and Navy Lodges worldwide. Assists in selecting architectural and engineering (AE) firms to prepare plans and specifications for such projects and related activities and inspect and accept construction sites. - Develops budget costs for new projects from preliminary plans and system-wide functional requirements from Navy Exchanges. Projects range from all Navy Lodges, old and new, to one-stop shopping complexes (large, multi-store, multi-purpose conglomerates costing up to approximately 14 million dollars), to minor constructions or renovation projects such as the construction of gasoline dispensing facilities. These projects form the basis of the NEXCOM Capital Investment Program for the ensuing fiscal year(s) upon tentative approval. - Prepares scope of project, written description, and schematic drawing of projects, which form the basis for advertisement in connection with the selection of architectural and engineering (A/E) firms and renovation work to be done by NEXCOM in-house construction crew. - Provides resource forecasts and constraints for NEXCOM departments to support/inform project decisions and generates/modifies the design and construction schedules in coordination with code BP, the DOR (designer of Record), the Construction contractor, and the end-user/customer. - Thoroughly understands the plans and specs of the assigned projects and is the focal point/SME for NEXCOM. Coordinated phasing requirements are incorporated into the design and subsequent construction contracts to allow continued store operations where relevant/applicable. - Attends meetings of panels convened by NAVFACENGOM (or another executive agent) to slating and selecting qualified A/E firms to prepare designs for projects. Participates in interviewing firm representatives to determine the most skilled firm. It also engages in technical evaluation review boards and source selection boards. Note: Voting panel membership usually requires professional licensing. - Actively participates and represents NEXCOM in pre-negotiation, pre-design, and coordination meetings chaired by execution agent representatives with selected architectural and engineering firms and the field activities concerned to instruct specific design and construction procedures and requirements to be followed. Discusses and clarifies problem areas and answers technical architectural and engineering questions. - Reviews and coordinates with an executive agent in scheduling, siting problems, and relationship to other existing structures. Acts as primary point of contact (P.O.C.) and project representative with outside organizations such as NAVFAC, USACE, DeCA, and local activities during design and construction phases. - Reviews, on a continuing basis, design submittals of contracted architects and engineering firms for functional, technical, and aesthetic adequacy, including their cost estimates. Where inadequacies and/or deficiencies are noted, advise architect and engineering firms of corrective submittal stages until the final package is obtained. Coordinates with NAVFAC and other Navy commands and with the field activities concerned for concurrence of designs submitted. - Review long-range master planning for the various Naval activities systemwide, including exchanges and lodges. Review site-planning adequacy; advise Naval Facilities Engineering Command of corrections required, etc. - Approves drafts of purchase orders to NAVFACENGCOM for design construction and construction change orders for the signature of the appropriate contracting officer in the Acquisition Division to maintain control over non-appropriated project funds. Review bids received from executive agents to ensure they are responsive; make recommendations/decisions concerning the award of contract and bid items. - Monitors construction progress through NAVFAC, USACE, and DeCA to avoid schedule and budget slippages in compliance with contract documents. Where slippage occurs, contact the concerned NEXCOM divisions to advise them and coordinate the revisions. - Develops prototype designs, fixture/finish plates, and technical manuals relating to standards, criteria, and construction specifications for system-wide Exchange facilities. Prepares guide specifications for types of work that occur frequently, problem areas often causing controversy or unsatisfactory finished work, can and should be standardized, and new materials for which adequate specifications have not been previously prepared. - Travel extensively to resolve on-site problems and to do field inspections of facilities scheduled for renovations. - Attends professional conventions, seminars, and trade shows to stay abreast of the latest products and techniques used in design, construction, and project management. - Works under the general supervision of the Branch Manager, who outlines general objectives and assigns projects. Incumbent works within the purview of directives and instructions promulgated by higher authority, which form the regulatory framework and in accordance with professional architectural and engineering principles and practices. - Exercises considerable judgment in interpreting and applying NEXCOM policy and technical practices to cases and problems. Decisions and commitments generally affect other divisional branches; serious consequences or monetary loss may result from poor judgment. For the most part, work is monitored through discussions with the Branch Manager and reviewed regarding meeting objectives. - Performs other related duties as assigned. The position requires travel to various locations that may account for 15% of job responsibility. REQUIREMENT Architect or Engineer License Qualifications: Degree in architecture or engineering or related field that included 60 semester hours of course work in architecture/engineering or related disciplines of which at least (1) 30 semester hours were in architectural/engineering design, and (2) 6 semester hours were in each of the following: structural technology, properties of materials and methods of construction, and environmental control systems. OR A combination of education and experience -- college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the arts and sciences underlying professional architecture, and (2) a good understanding, both theoretical and practical, of the architectural/engineering principles, methods, and techniques and their applications to the design and construction or improvement of buildings. AND SPECIALIZED EXPERIENCE: Four years of responsible experience that demonstrated a knowledge of all architectural/engineering aspects of construction/renovation projects including coordinating and developing building design, specifications and cost estimating; or similar work which provided the knowledge and abilities to perform architectural or engineering work. Candidate must possess a valid architecture or engineering license. Job: Professional



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MERCHANDISER - WOMEN%27S APPAREL - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
VIRGINIA BEACH, VA
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Title: MERCHANDISER - WOMEN%27S APPAREL Location: United States-Virginia-Virginia Beach Job Number: 2400036A Job Summary : Performs routine administrative functions related to Buying functions for designated departments under Centralized Procurement. Serves in developmental capacity for a Mechandiser NF-3 position. Duties and Responsibilities: Places purchase orders of basic forecasted repetitive and standing purchase order programs. Checks basic stock assortment for additions and deletions initiates interstore transfers returns merchandise to warehouse and overstocked merchandise to vendors. - Assists in the preparation and implementation of model stock plans and seasonal buying plans. Prepares historical analysis of various aspects of the merchandise required in developing buying plans and making commitments. - Responds to inquiries from field Exchanges vendors etc. Works closely with NEXCOM departments vendors field Exchanges etc. to facilitate flow of information regarding changes to stock assortments merchandise availability sales events substitutions vendor support etc. Ensures that Navy Exchanges are provided with complete merchandising information pertinent to assigned departments or merchandise classifications. Prepares bulletins including the master stock assortment list for each selling location. - Assigns style numbers to line items procured and maintains UPC files. - Assists in the preparation of advertising sheets coop forms worksheets secures samples and performs other related duties as needed in conjunction with all corporate promotional events. Assists in developing vendor produced inserts flyers to tie-in with major promotional events. - Participate in retail marketing meetings merchandise clinics functional training courses for department s assigned as required. - Keeps abreast of current industry market trends for assigned department s by receiving trade publications market offerings and information from the commercial sector. - Works under close supervision. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year experience in which applicant demonstrated the ability to perform clerical duties required. AND SPECIALIZED EXPERIENCE 1 year experience in which the applicant has gained knowledge of the regulations and procedures of one or more areas of a procurement system. SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for general experience. Substitution of additional education for specialized experience must include 6 semester hours in business subjects such as marketing accounting purchasing economics or other directly related courses.



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Facility Project Planner I - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
VIRGINIA BEACH, VA
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Title: Facility Project Planner I Location: United States-Virginia-Virginia Beach Job Number: 2400036R Job Summary: Grade: NF04, Salary Code 4D. Degreed Engineer or Architect serving in the facility planning and programming branch of the Facilities dept. Provides corporate-level oversight and coordination in planning Navy Exchange and NEXCOM Hospitality Group facility projects, including economic analysis scope development, site plans, cost estimating, and project development. Interfaces with NEXCOM base commands and design construction firms. Collaborates with clients' field managers and installation regional representatives to identify project requirements and develop project details for briefings. Duties and Responsibilities: - Supports facility assessments, inspections, capturing of deficiencies, and documentation of existing conditions for NEXCOM facilities. - Coordinates identification of NEXCOM facility deficiencies and recommends prioritization for inclusion within renovation projects. - Acts as primary interface with Regional/District Facility Managers, installation public works planning and asset management personnel, and Exchange and/or Lodging Operations Managers for the development of planning, design, and/or renovation projects. - Prepares space planning documents, requests for project site approval, DD1391, and other applicable construction programming documentation. - Supports the development of project scopes of work for design and/or construction, as well as associated project cost estimates for Navy Exchange and NEXCOM Hospitality Group. - Develops initial project investment cost estimates and conduct economic analyses to estimate project ROI, IRR, and NPV. - Utilizes the facility department's project management information and asset management systems. - Evaluates project-siting and repair versus new footprint project alternatives. Develops concept site and project floor plans to validate the viability of locations under consideration. Makes recommendations for operational efficiencies and cost-effectiveness of those alternatives. - Provides Technical support to external real estate specialists maintaining current and new real estate instruments - Prepares point papers, project scope of work documentation, reports, letters, and other correspondence as directed. May perform other duties as assigned, including but not limited to: - Develops detailed project documents for Navy Exchange and NEXCOM Hospitality Group, including, but not limited to, the technical scope of work, including the development of concept floor and site plans (developed through interface with the end user, installation, and HQ operations personnel), and project total investment cost estimates that consider business financials. - Develops design and construction contract documents and manages projects through preliminary design concepts. Reviews architect/engineer (A/E) vendor submittals, proposals and provides support and recommendations as required. - Serves as project manager for design contracts when required. - Represent NEXCOM in real estate negotiations with the appropriate DOD real estate contracting officer. - Coordinates preparation of regional and/or district capital investment masterplans as assigned. - Prepares reports presenting alternatives evaluated and recommendations for senior management review. Prepares and presents executive-level briefings and oral presentations when required. - Act as a voting member on A/E and/or construction contract evaluation board for both technical and source selection. Preferred Experience: The ideal candidate has a background in civil engineering. Qualifications: Degree in architecture or engineering or related field that included 60 semester hours of course work in architecture/engineering or related disciplines of which at least (1) 30 semester hours were in architectural/engineering design, and (2) 6 semester hours were in each of the following: structural technology, civil design and methods of construction, and environmental control systems. OR A combination of education and experience -- college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the arts and sciences underlying professional architecture, and (2) a good understanding, both theoretical and practical, of the architectural/engineering principles, methods, and techniques and their applications to the design and construction or improvement of buildings. AND SPECIALIZED EXPERIENCE: Three years of responsible experience that demonstrated a knowledge of all architectural/engineering aspects of construction/renovation projects including coordinating and developing building design, specifications and cost estimating; or similar work which provided the knowledge and abilities to perform architectural or engineering work. Preferred Experience: The ideal candidate has a background in civil engineering. Job: Professional



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Facility Project Planner II (Civil Engineer) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
VIRGINIA BEACH, VA
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Title: Facility Project Planner II (Civil Engineer) Location: United States-Virginia-Virginia Beach Job Number: 2400036V Job Summary: Licensed Engineer or Architect (Civil Engineer preferred) serving in the facility planning and programming branch of the facility dept. Provides corporate-level oversight and coordination planning Navy Exchange Lodge and NGIS facility projects, including economic analysis scope development conceptual floor and site plans, cost estimating project prioritization site approvals, etc. Interfaces with NEX's lodging base commands and design construction firms. Collaborates with the above clients' field managers and installation regional representatives to identify project requirements and develop project details for briefings. Duties and Responsibilities: - Supports facility assessments and inspections, captures deficiencies, and documents existing conditions for NEXCOM facilities. - Coordinates identification of NEXCOM facility deficiencies and recommends prioritization for inclusion within renovation projects. - Acts as primary interface with Regional/District Facility Managers, installation public works planning, asset management personnel, and Exchange and/or Lodging Operations Managers to develop planning, design, and/or renovation projects. - Prepares space planning documents, requests for project site approval, DD1391, and other applicable construction programming documentation. - Supports the development of project scopes of work for design and/or construction, as well as associated project cost estimates for Navy Exchange and NEXCOM Hospitality Group. - Develop initial project investment cost estimates and conduct economic analyses to estimate project ROI, IRR, and NPV. - Utilizes the facility department's project management information and asset management systems. - Evaluate project-siting and repair versus new footprint project alternatives. Develops concept site and project floor plans to validate the viability of locations under consideration. Makes recommendations for operational efficiencies and cost-effectiveness of those alternatives. - Provides Technical support to external real estate specialists maintaining current and new real estate instruments - Prepares point papers, project scope of work documentation, reports, letters, and other correspondence as directed. May perform other duties as assigned, including but not limited to: - Develops detailed project documents for Navy Exchange and NEXCOM Hospitality Group, including, but not limited to, the technical scope of work, including the development of concept floor and site plans (developed through interface with the end user, installation, and HQ operations personnel), and project total investment cost estimates that consider business financials. - Develops design and construction contract documents and manages projects through preliminary design concepts. Reviews architect/engineer (A/E) vendor submittals and proposals and provides support and recommendations as required. - Serves as project manager for design contracts when required. - Represent NEXCOM in real estate negotiations with the appropriate DOD real estate contracting officer. - Coordinates preparation of regional and/or district capital investment masterplans as assigned. - Prepares reports presenting alternatives evaluated and recommendations for senior management review. Prepares and presents executive-level briefings and oral presentations when required. - Act as a voting member on the A/E and/or construction contract evaluation board for technical and source selection. Preferred Experience: The ideal candidate must hold a valid architecture or engineering license, with a preference for civil engineering. Qualifications: Requires Experience as indicated below: Degree in architecture or engineering or related field that included 60 semester hours of course work in architecture/engineering or related disciplines of which at least (1) 30 semester hours were in architectural/engineering design, and (2) 6 semester hours were in each of the following: structural technology, civil design and methods of construction, and environmental control systems. OR A combination of education and experience -- college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the arts and sciences underlying professional architecture and (2) a good understanding, both theoretical and practical, of the architectural/engineering principles, methods, and techniques and their applications to the design and construction or improvement of buildings. AND SPECIALIZED EXPERIENCE: Four years of responsible experience that demonstrated a knowledge of all architectural/engineering aspects of construction/renovation projects, including coordinating and developing building design, specifications, and cost estimating or similar work that provided the knowledge and abilities to perform architectural or engineering work. Preferred Experience: The ideal candidate must hold a valid architecture or engineering license, with a preference for civil engineering. Job: Professional



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ALLOCATOR (MERCHANDISING) - SOFTLINES - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
VIRGINIA BEACH, VA
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Title: ALLOCATOR (MERCHANDISING) - SOFTLINES Location: United States-Virginia-Virginia Beach Job Number: 2400036B Job Summary : The Allocator role is responsible for the daily decisions that contribute to and influence the decision making process regarding sales and profitability in NEX stores by allocating the right product to the right store in the right quantity at the right time. The Allocator analyzes market trends and conditions store inventory levels product content and assortment demographic requirements to make sound decisions that deliver sales and margin and turnover goals for assigned categories. This role requires strong analytical skills articulate communication and the ability to work in a team environment and establish a positive influence upon other team members. Duties and Responsibilities: Per assigned area of business responsible for allocating the right product to the right stores in the right quantity at the right time to maximize sales and profitability assuring all stores are assorted with the correct product mix and depth. - Works within a team environment collaborating with buyers Inventory planners and Financial Planners to achieve sales margin and turn goals. - Uses system tools to analyze business trends and sell through rates along with market trends to communicate with team regarding merchandise reorders and recommendations to achieve sales goals and identification of risks. - Participates in projections meetings and provide category specific analysis and recommendations. - Understands store planograms and fixture capacity to help with allocation of goods - Attends vendor meetings with team as needed. - Partners with Forecast Analyst to review and adjust forecast parameters for seasonal and or advertised items. - Ensures featured product is allocated accurately to locations participating in advertising events. - Analyzes size selling reports to accurately create size scales and accurate size allocation. - Conducts store visits as appropriate to evaluate merchandise presentation stock assortments and inventory levels. - As a model team member always be willing to participate and assist when the team is in need including but not limited to being an active participant training peers and new team members and exhibiting flexibility. - Demonstrates excellent verbal communication and presentation skills attention to details and follow-up strong analytical skills and is a model team player with strong collaboration skills and ability to work independently in a high paced environment. Performs other related duties as assigned. Works under the supervision of a Senior Inventory Planner or Divisional Merchandise Manager of Planning. Works independently within the framework of NEXCOM policies procedures and regulations. Exercises independent judgment and approach in routine and non-routine situations. Consults with supervisor on such issues as policy matters that deviate from normal procedures or unusual circumstances. Performance is evaluated on operational performance skills evaluations customer service collaboration and teamwork leadership work quality and established individual performance metrics. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required Qualifications: A Total of 4 years of experience consisting of the following: GENERAL EXPERIENCE Three years of experience which was gained in professional technical or other responsible work which enabled the applicant to gain knowledge of retail practices demonstrated skill in dealing with others and the ability to analyze problems and recommend practical solutions using sound judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for nine months of experience up to a maximum of a four-year bachelor s degree for three years of general experience. AND SPECIALIZED EXPERIENCE One year of responsible experience which provided background in database spreadsheet software applications merchandising systems or similar responsible work within one or more operational or merchandising areas of a non-appropriated fund or private sector retail work that demonstrated the knowledge and ability to perform the work of the position.



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Project Manager (Facility Design and Construction) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
VIRGINIA BEACH, VA
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Title: Project Manager (Facility Design and Construction) Location: United States-Virginia-Virginia Beach Job Number: 24000329 Job Summary: Project Manager in the Facility Design and Construction Branch. Performs project management activities associated with the Design and Procurement Construction Closeout and Post-Project Review phases of the NEXCOM Capital Improvement Program. Coordinates work on assigned projects through other phases of the capital project process. Performs professional work in preparation of scopes of work design standards, schematic drawings, and fixture plans of projects. Manages project design and construction scope schedules and budgets. Duties and Responsibilities: - Develops and/or reviews designs and estimated costs of construction of new buildings and significant renovations of Navy Exchanges, Minimarts, Warehouses, and Navy Lodges worldwide. Assists in selecting architectural and engineering (AE) firms to prepare plans and specifications for such projects and related activities and inspect and accept construction sites. - Develop budget costs for new projects based on preliminary plans and functional requirements from Navy Exchanges system-wide. Projects range from all Navy Lodges, old and new, to one-stop shopping complexes (large, multi-story, multipurpose facilities) to minor construction or renovation projects such as gasoline dispensing facilities. Upon tentative approval, these projects form the basis of the NEXCOM Projects for the ensuing fiscal year. - Prepares the scope of the project, written description, and schematic drawing of projects, which forms the basis for advertisement in connection with the selection of architectural and engineering (A/E) firms and renovation work to be done by NEXCOM's in-house construction crew. - Tracks, forecasts, and controls funding throughout the complete design and construction cycle of assigned renovation and construction projects. Responsible for ensuring assigned projects' total funds expenditures remain within approved limits. Ensures change orders are reviewed/approved in accordance with established guidance. - Attends meetings of panels convened by NAVFACENGOM for the purpose of slating and selecting qualified A/E firms to prepare designs for projects. Participates in interviewing firm representatives to determine the most qualified firm. Also participates in technical evaluation review boards and source selection boards. - Actively participates and represents NEXCOM in pre-negotiation, pre-design, and coordination meetings with selected architectural and engineering firms and the field activities concerned to instruct specific design and construction procedures and requirements to be followed. Discusses and clarifies problem areas and answers technical architectural and engineering questions. - Reviews and coordinates with NAVFAC on scheduling; resolves issues such as siting and relationship to other existing structures. Acts as prime point of contact (P.O.C.) and project representative with outside agencies such as NAVFAC, PWD, and local activities during design and construction phases. - Reviews continuing design submittals of contracted architects and engineering firms for functional, technical, and aesthetic adequacy, including their cost estimates. Where inadequacies and deficiencies are noted, advise architects and engineering firms of corrective submittal stages until the final approved package is obtained. Coordinates with NAVFAC and other Navy commands and with the field activities concerned for concurrence of designs submitted. - Approves drafts of purchase orders to the executive agent for design construction and construction change orders for the signature of the appropriate contracting officer in the Acquisition Management Division to maintain control over non-appropriated project funds. Reviews bids received to assure they are responsive; performs evaluations and makes recommendations concerning award of contracts and bid items. - Monitors construction progress through the respective executive agent to avoid schedule and budget slippages in compliance with contract documents. Where slippage occurs, contact concerned NEXCOM divisions to advise and coordinate the revised completion. - Develops prototype designs, fixture plates, and technical manuals relating to system-wide Exchange facilities' standards, criteria, and construction specifications. Prepares guide specifications for types of work that occur frequently, problem areas frequently causing controversy or unsatisfactory finished work, can and should be standardized, and new materials for which adequate specifications have not been previously prepared. - Has and maintains an excellent working knowledge of the latest version of AutoCAD Architectural Desktop and/or REVIT programs. - Develops and monitors project schedules using Microsoft Project or similar scheduling programs. - Travel extensively to resolve on-site problems and to perform field inspections of facilities scheduled for renovations. - Attends professional conventions, seminars, and trade shows to stay abreast of the latest products and techniques used in design, construction, and project management. - Works under the general supervision of the Branch Manager, who outlines general objectives and assigns projects. Incumbent works within the purview of directives and instructions promulgated by higher authority, which form the regulatory framework and in accordance with professional architectural and engineering principles and practices. - Exercises considerable judgment in interpreting and applying NEXCOM policy and technical practices to cases and problems. Decisions and commitments generally affect other divisional branches; serious consequences or monetary loss may result from poor judgment. Mainly, work is monitored through discussions with the Branch Manager and reviewed regarding meeting objectives. - Performs other related duties as assigned. The position requires travel to various locations that may account for 15% of job responsibility. Qualifications: EDUCATION: Bachelors degree in architecture accredited by the National Architectural Accrediting Board (NAAB) or a Bachelors degree in Engineering, accredited by the Accreditation Board for Engineering and Technology (ABET) OR A degree in architecture or engineering or related field that included 60 semester hours of course work in architecture/engineering or related disciplines such as: architectural or engineering design; structural technology; properties of materials; methods of construction; construction cost estimating; surveying; and construction management; AND SPECIALIZED EXPERIENCE: Four years of responsible experience that demonstrated a knowledge of all architectural/engineering aspects of construction/renovation projects including coordinating and developing building design, specifications and cost estimating; or similar work which provided the knowledge and abilities to perform design and construction project management work. Specialized experience may include, but is not limited to: * assessing facility conditions and business opportunities; * defining customer needs and expectations; * visioning scopes of work; * translating vision/needs into requirements packages; * producing construction drawings and reviewing work of other disciplines; * execution of design and construction; * providing analysis of alternatives; cost-estimates and value engineering analysis; * tracking, forecasting and reporting cost and schedule progress of design and construction efforts; * work that resulted in professional registration as an architect or engineer, or other widely recognized project management-related certifications. Job: Professional



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Visual Merchandise Helper (FLEX) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
PENSACOLA, FL
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Title: Visual Merchandise Helper (FLEX) Location: United States-Florida-Pensacola Job Number: 2400036O Job Summary Assists the Visual Merchandiser in setting up, displaying merchandise and in printing display signs. May drive a pickup truck/van in performance of duties. Duties and Responsibilities . Assists in the construction of props, shelves, fixturing and simple decorations. . Assists in printing display signs for sale events utilizing sign machine; prints in accordance with instructions following . NEXCOM Visual Merchandising sign requirements and policies. . Maintains tools and equipment in proper working order; maintains working areas in a clean and orderly manner. . Performs other related duties as assigned. . Drivers license required in positions assigned driving responsibilities. . Must be able to lift objects weighing up to 50 lbs. Qualifications: No experience required. High School graduate or equivalent preferred.



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CUSTOMER SERVICE CLERK (RPT-CUSTOMER SERVICE/REFUNDS) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
PEARL HARBOR, HI
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Title: CUSTOMER SERVICE CLERK (RPT-CUSTOMER SERVICE/REFUNDS) Location: United States-Hawaii-Pearl Harbor Job Number: 2400033W Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: Greets and provides specialized services to customers. Performs transactions quickly efficiently and professionally. Provides the following representative services - Provides layaway services. Explains layaway policies and requirements. - Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy. - Takes and places customer special orders as required. Computes cost and takes required deposit. Places orders promptly and follows up regularly with applicable Buyer Vendor. Advises customer of delivery and updates status of order as necessary. - Monitors status of rain checks issued to customers. Tracks orders and delivery. Advises customers of receipt of merchandise and arranges for pickup delivery. Adjusts selling price and computes necessary accounting documentation. - Assists customers in opening NEXCARD accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts such as available balances credit limits etc. Accepts NEXCARD payments. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Is empowered and responsible for resolving customer problems and complaints consistently tactfully and intelligently ensuring customer satisfaction as the end result. Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codes uniform standards and assisting supporting sales team members to the maximum extent possible. - Communicates information to customers knowledgeably and legibly. Follows up on commitments and handles all details necessary to successfully complete the sales encounter. Thanks customers for their patronage. - Reviews stock assortments and communicates regularly with supervisor store manager etc. regarding additions deletions customer preferences needs and problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. - As required performs cash register transactions. Performs all types of cash register transactions cash charge check layaway gift certificate etc. in an accurate and procedurally correct manner. - Shops the competition to become familiar with commercial sector retail store sales events policies best practices etc. - Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Assists in training new associates in store programs and policies as assigned. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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FLORAL DISPLAY ARTIST (RPT-FLOWER SHOP) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
PEARL HARBOR, HI
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Title: FLORAL DISPLAY ARTIST (RPT-FLOWER SHOP) Location: United States-Hawaii-Pearl Harbor Job Number: 240002ZJ Job Summary: Perfoms a variety of complex tasks associated with the creation display and selling of floral arrangement plant and flowers. As assigned may perform tasks involving other personalized services. Duties and Responsibilities: Creates complex and intricate floral arrangements using a wide variety of design construction and artistic techniques. - Advises customers on floral arrangements and prices. Instructs patrons as to care of flowers plants etc. - Takes special orders for flowers transmits teleflora orders arranges deliveries. - Operates a cash register. Accountable for cash fund. Prepares required cash reports. - Maintains records and logs related to flower shop operation. Maintains library of catalogs and price sheets. - May provide leadership and direction to flower shop associates. - Assists in regular inventories. - Exercises tact good manners and courtesy. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE Two years of experience in designing a variety of silk and or fresh floral arrangements for everyday arrangements weddings funerals etc.



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AUTOMATED CONVENIENCE BUSINESS MANAGER $2M-$5M (VENDING)) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
HAGATNA, GU
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Title: AUTOMATED CONVENIENCE BUSINESS MANAGER $2M-$5M (VENDING)) Location: United States-Guam-Hagatna Job Number: 24000376 Job Summary: Plans coordinates and supervises the automated convenience business operations at an assigned activity. Responsible for procurement inventory management operating financials etc. to include but not inclusive of vending machines micro markets and coin operated laundry machines. Duties and Responsibilities: - Plans coordinates and supervises all facets of an Exchange-owned and contracted automated convenience business operations. - Responsible for achieving net contribution goals through effective management of product cash personnel equipment security expenses and operational records. - Implements procedures for controlling and managing inventory of merchandise and repair parts. Establishes automated convenience business routes merchandise accountability merchandise replenishment system and preventive maintenance schedules for automated convenience business machines equipment and vehicles. - Reviews and analyzes machine reports and automated convenience business operating summaries. Ensures that established sales and profit goals are achieved through sound management and creative promotional actions. Maintains close liaison with area Exchanges to develop merchandising strategies and resolve operational concerns. - Works under the general direction and supervision of a manager who outlines policies procedures and objectives. Operates independently within established policies procedures and regulations. Refers unusual or complex problems to supervisor with recommendation for solution. Work is reviewed in terms of objectives met and efficiency in meeting operating goals. - Prepares equipment requests for Exchange-owned automated convenience business machines repair parts equipment and vehicles. Maintains fixed asset records for all equipment. - Directly responsible and accountable for the performance and mission effectiveness of assigned departments locations as well as compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink shoplifting refund fraud paperwork error associate theft and receiving purchase order errors. Ensures that all directives policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to and actively works to create an environment intolerant of internal and external theft paperwork error and inventory shrink. - Inspects Exchange owned and or contracted operated automated convenience business operations for operational condition appearance merchandising and products. Reports all cases of vandalism and machine jackpots and assists in the investigation of such incidents as directed by higher authority. Initiates corrective action and conducts follow up to ensure compliance. Prepares appropriate vending inspection reports. - Responsible for the preparation of appropriate reports on Exchange owned and contract automated convenience business operations contractor cash receipts accounts and cash records and operational data. Establishes internal control procedures safeguards and releases cash intakes. - Analyzes direct run contracted automated convenience business operations to determine which method of operation would be most advantageous. Evaluates the effectiveness of the operation and ensures compliance with NEXCOM directives policies and procedures. - Conducts market and demographic surveys to determine automated convenience business product trends and population counts. Maintains current knowledge of the automated convenience business industry including operational procedures industry trends equipment and products. - Prepares input to the contracting officer regarding contractor performance. Initiates proper termination action when authorized in the event of contractor non- compliance with contract terms. - Establishes and ensures cash handling safety sanitation and security procedures are adhered to. - Maintains close liaison and coordinates with the NEXCOM Contracting Division to ensure maximum efficiency and timely achievement of procurement contracting objectives as they apply to automated convenience business Department operations. - Establishes and implements a comprehensive ongoing training program for all automated convenience business Department associates. - Responsible for inventory control warehouse storage records maintenance equipment repair servicing maintenance and installation of machines at activity and locations. Resolves customer complaints and initiates action to avoid recurrence. - Supervises personnel approves leave and vacation schedules enforces work rules establishes internal operating policies and procedures and initiates programs or projects to serve mission goals. Develops safe working conditions and practices and ensures adherence to same. Interviews and selects personnel completes performance appraisals reviews proposed disciplinary actions resolves grievances and complaints and otherwise develops a cohesive work force. - Will be required to travel to assigned activities within the district for short to long periods of time. - Position requires associate to be on call for potential issues that arise after normal work hours. Performs other related duties as assigned. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required. JOB REQUIREMENTS Must possess a valid state driver s license. Must possess the knowledge and skills necessary to operate a motor vehicle safely. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. Pass the GSA defensive driving course Qualifications: Total of four 4 years of experience as follows GENERAL EXPERIENCE Three 3 years experience gained in merchandising technical or other responsible work which enabled the applicant to gain knowledge of merchandising and procurement practices skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgement. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of four-year bachelor s degree for three years of general experience. AND SPECIALIZED EXPERIENCE One 1 year of responsible experience which provided a background in any of the following merchandising operations vending maintenance of equipment inventory levels customer service maintaining effective sanitation security and safety measures and exempt or nonexempt supervisory experience or similar work which demonstrated the knowledge skills and abilities required of the operational area. PHYSICAL REQUIREMENTS Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or material handling equipment. Regular walking bending reaching required. JOB REQUIREMENTS Must possess a valid state driver s license. Must possess the knowledge and skills necessary to operate a motor vehicle safely. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc Pass the GSA defensive driving course.



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Warehouse Operations Clerk (OA) Part Time W/ Benefits - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
OAK HARBOR, WA
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Title: Warehouse Operations Clerk (OA) Part Time W/ Benefits Location: United States-Washington-Oak Harbor Job Number: 2400037X Come work for the Navy Exchange ...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. We also offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is required. Job Summary: Performs a variety of substantive clerical and administrative duties in connection with Distribution Center, NEX Store and/or NEX Store warehouse operations, which involve compiling statistical data for the preparation of reports: maintaining records and files, reviewing invoices, etc. Duties and Responsibilities: Performs all or some of the following representative functions: - Receives, prepares, processes and/or verifies a variety of documents such as accounting, shipping, and receiving (transfer, COES, Retail Price Changes (RPCs), Bill of Lading (BOL), chargebacks, etc.) manually and/or through applicable automated systems. - Researches and /or resolves discrepancies. - Coordinates processing of documents with appropriate personnel. Ensures documents are accurate and submitted in a timely manner. - Compiles and consolidates statistical data received from various sources such as warehouse/distribution and NEXCOM associates, vendors, freight handling companies, etc. for the preparation of a number of warehouse/distribution reports. - Maintains a variety of records, logs and files regarding warehouse/distribution center and/or store (backroom function) operations. - Types a variety of correspondence, reports. - May be required to access multiple computer systems/programs in the processing of necessary data. - Receives and makes telephone calls. Answers questions based on knowledge of general office functions. - Maintains liaison with a variety of personnel including vendors, shippers, accounting, procurement, etc. in performing duties. - May requisition and maintain office supplies as required. - Assists with inventory taking. - May sort and/or distribute mail. - May perform and/or assist with timekeeping functions as required. - Performs other related duties as assigned. - Carries out policy of courtesy and service. Exercises tact and good manners when serving and assisting internal and external customers. Focuses on fellow associates and external contact, and responds both written and orally to inquiries, and provides assistance in a prompt and friendly manner. Works under the general supervision of a designated supervisor. Works independently within established framework of responsibility, and consults with supervisor for guidance on unusual or difficult problems. Completed work is spot checked for accuracy and compliance with instructions and procedures. TRAINING REQUIREMENT: Associate must receive hazardous material (HazMat) training within 90 days of hire per Department of Transportation regulations. Qualifications: GENERAL EXPERIENCE: 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. AND SPECIALIZED EXPERIENCE: 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1/2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.



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Store Worker Part Time W/ Benefits - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
OAK HARBOR, WA
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Title: Store Worker Part Time W/ Benefits Location: United States-Washington-Oak Harbor Job Number: 2400037J Come work for the Navy Exchange .. .where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary: Performs various duties in connection with loading, unloading, verifying of merchandise, in an Exchange store, storeroom and/or location, or moving/stacking layaway merchandise in assigned locations. Duties and Responsibilities: - Loads and unloads merchandise; examines for damage or shortages. Verifies type and quantity of merchandise received for agreement with documentation provided; brings to attention of supervisor discrepancies and/or deficiencies found. Assists in assembly and loading of merchandise in connection with requests received. Unpacks, segregates and stocks counters and/or shelves with merchandise in accordance with established instructions. May price stamp merchandise. Assists in the conduct of periodic inventories by counting stock items remaining on shelves, and in keeping storage and sales area clean and orderly. - Moves specifically designated merchandise identified as "layaway" from retail store to other designated warehouse area. Stacks such merchandise according to prescribed procedure. Returns merchandise to store as required. Insures that proper documentation is made and copies are forwarded to appropriate departments. - May be required to perform such other duties as operating price tag machine, unloading boxes and packages, and pulling merchandise from stock or stock shelves. - As required, assists customers in locating merchandise and answering questions of a general nature. May operate a cash register on an occasional basis. - Works under the general supervision of a designated supervisor, carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is checked to see that instructions have been followed. - Performs other related duties as assigned. PHYSICAL EFFORT: Stands, walks and handles merchandise up to 50 pounds with assistance. WORKING CONDITIONS: Generally works indoors. Is exposed to drafts, heat, (e.g. combination controlled temperatures/climates and weather conditions) , noise, and dust. May have to stand for long periods. TRAINING REQUIREMENT: Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations. Qualifications: Six months experience performing various duties in connection with loading unloading and verifying of merchandise. Physical requirements Stands walks and handles merchandise up to 50 pounds with assistance.



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Retail Divisional Manager, Softlines (%3E$75M) - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
NORFOLK, VA
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Title: Retail Divisional Manager, Softlines (%3E$75M) Location: United States-Virginia-Norfolk Job Number: 2400034Y Job Summary: Grade: NF04, Salary Code 4C. Responsible for the development and effective execution of business strategies and programs for assigned retail divisions to maximize sales opportunities within the individual store. Duties and Responsibilities: - Monitors and maximizes operational performance. Develops financial (sales, inventory, etc.) projections for assigned departments, analyzes operational reports to ensure goals are met. Initiates corrective action as necessary. - Develops, implements and maximizes divisional store merchandising strategies and promotional programs. Reviews submissions from buyers and recommends/establishes advertising requirements for store and regional sales events. Assists in developing advertising schedules. - Keeps abreast of current industry/market trends for assigned departments, through industry publications and personal contacts. Coordinates and conducts comparisons with other retailers to benchmark business practices. - Reviews merchandise stock structure for all NEX locations. Coordinates the development and implementation of model stock plans, seasonal buying plans and the introduction of new items/lines with buyers. Identifies and recommends merchandise classifications appropriate for the store/region. Ensures merchandise in-stock conditions and inventory levels are consistent with NEXCOM merchandise standards and store operating objectives. Provides feedback to merchandise buyers regarding product saleability, local demand, slow/fast moving items, etc. - Ensures maximum utilization of vendor assets to achieve store requirements and objectives. - Monitors and ensures effective replenishment method for assigned departments. - Coordinates product knowledge and job skills training for department managers and sales associates. - Supervises assigned personnel. Staffs key vacancies, evaluates performance, takes corrective action, etc. Operates as an integral part of the Navy Exchange complex management staff, including providing supervisory oversight to store operations as assigned. - Exercises a high degree of initiative and business judgment in achieving objectives. Maintains liaison with NEXCOM and regional merchandising and operating staffs regarding business strategies and programs. - Performs other related duties as assigned. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: A total of 5 years consisting of the following: GENERAL EXPERIENCE: Three years experience gained in operational, administrative, merchandising, retail sales or other responsible work which enabled the applicant to gain a general knowledge of merchandising, sales or inventory practices and procedures; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressive experience which provided a background in retail merchandising, such as: coordination of sales promotions, display of merchandise, control of inventory stock and records; customer relations; exempt or non-exempt supervisory experience; and insuring effective security, safety and fire regulations; or similar work which demonstrated the knowledge and ability within the retail management area for which responsible. Job: Retail/Services Sales/Operations, Customer Service



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SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Sep 13, 2024 22:54
GULFPORT, MS
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Title: SALES ASSOCIATE Location: United States-Mississippi-Gulfport Job Number: 2400037N JOB SUMMARY As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHEMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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VISUAL MERCHANDISE HELPER - Navy Exchange Services (NEX)
Posted: Sep 12, 2024 21:55
BETHESDA, MD
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Title: VISUAL MERCHANDISE HELPER Location: United States-Maryland-Bethesda Job Number: 2400035O Job Summary: Assists the Visual Merchandiser in setting up displaying merchandise and in printing display signs. May drive a pickup truck van in performance of duties. Duties and Responsibilities : Assists in the construction of props shelves fixturing and simple decorations. - Assists in printing display signs for sale events utilizing sign machine prints in accordance with instructions following NEXCOM Visual Merchandising sign requirements and policies. - Maintains tools and equipment in proper working order maintains working areas in a clean and orderly manner. - Performs other related duties as assigned. - Drivers license required in positions assigned driving responsibilities. - Must be able to lift objects weighing up to 50 lbs Qualifications: No experience required. High School graduate or equivalent preferred. Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. . You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: . We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience . Did we mention, your Benefits begin on DAY ONE ? . Federal Healthcare benefits . Dental, Vision, 401(k) & Pension Plan . Accrual of paid time off at DAY ONE . Tuition reimbursement program . Continuity Programs for Military Spouses . Public Student Loan Forgiveness eligible* after qualifying years of service . Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome



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CASHIER (PART-TIME) - Navy Exchange Services (NEX)
Posted: Sep 12, 2024 21:55
BETHESDA, MD
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Title: CASHIER (PART-TIME) Location: United States-Maryland-Bethesda Job Number: 2400034P Job Summary: As a Cashier you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization - Maintaining check-out area appearance. - Moving and re-stocking bags packaging materials labels. Sales - Interact with customer to ensure they found everything they needed. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Maintaining change funds and accounts for sales receipts. - Completing various forms of paperwork reports and reconciliation. Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. QUALIFICATIONS - Product Knowledge. - Knowledge of Point-of-Sale systems. Experience - Retail or relevant work experience preferred but not required. Communication Skills - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred. Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. . You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: . We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience . Did we mention, your Benefits begin on DAY ONE ? . Federal Healthcare benefits . Dental, Vision, 401(k) & Pension Plan . Accrual of paid time off at DAY ONE . Tuition reimbursement program . Continuity Programs for Military Spouses . Public Student Loan Forgiveness eligible* after qualifying years of service . Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome



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CUSTOMER SERVICE CLERK - Navy Exchange Services (NEX)
Posted: Sep 12, 2024 21:55
BETHESDA, MD
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Title: CUSTOMER SERVICE CLERK Location: United States-Maryland-Bethesda Job Number: 24000342 Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: Greets and provides specialized services to customers. Performs transactions quickly efficiently and professionally. Provides the following representative services - Provides layaway services. Explains layaway policies and requirements. - Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy. - Takes and places customer special orders as required. Computes cost and takes required deposit. Places orders promptly and follows up regularly with applicable Buyer Vendor. Advises customer of delivery and updates status of order as necessary. - Monitors status of rain checks issued to customers. Tracks orders and delivery. Advises customers of receipt of merchandise and arranges for pickup delivery. Adjusts selling price and computes necessary accounting documentation. - Assists customers in opening NEXCARD accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts such as available balances credit limits etc. Accepts NEXCARD payments. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Is empowered and responsible for resolving customer problems and complaints consistently tactfully and intelligently ensuring customer satisfaction as the end result. Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codes uniform standards and assisting supporting sales team members to the maximum extent possible. - Communicates information to customers knowledgeably and legibly. Follows up on commitments and handles all details necessary to successfully complete the sales encounter. Thanks customers for their patronage. - Reviews stock assortments and communicates regularly with supervisor store manager etc. regarding additions deletions customer preferences needs and problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. - As required performs cash register transactions. Performs all types of cash register transactions cash charge check layaway gift certificate etc. in an accurate and procedurally correct manner. - Shops the competition to become familiar with commercial sector retail store sales events policies best practices etc. - Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Assists in training new associates in store programs and policies as assigned. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. . You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: . We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience . Did we mention, your Benefits begin on DAY ONE ? . Federal Healthcare benefits . Dental, Vision, 401(k) & Pension Plan . Accrual of paid time off at DAY ONE . Tuition reimbursement program . Continuity Programs for Military Spouses . Public Student Loan Forgiveness eligible* after qualifying years of service . Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome



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(NEX PORTSMOUTH) - SCOTT CENTER - SUPERVISORY CASHIER CHECKER - Navy Exchange Services (NEX)
Posted: Sep 12, 2024 21:55
PORTSMOUTH, VA
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Title: (NEX PORTSMOUTH) - SCOTT CENTER - SUPERVISORY CASHIER CHECKER Location: United States-Virginia-Portsmouth Job Number: 2400037I Job Summary : Supervises the Front End Registers and Refund functions. Assists in developing related operating policies and procedures. Duties and Responsibilities : Supervises front end register and refund desk functions including scheduling staffing training performance management etc. - Ensures associates are aware of store promotions policies procedures and programs. - Ensures all front-end equipment cash registers etc. are available and properly maintained. - Schedules and or conducts training on store policies including Richter Merchandising System functions and operation cash handling and cash register operation merchandise returns price matching check cashing rain checks etc. - Handles customer refunds returns and complaints tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. - Ensures paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codes uniform standards and assisting supporting sales team members to the maximum extent possible. Communicates with customers knowledgeably and legibly. - Performs Cashier Checker duties as necessary. - Makes recommendations for improvement. - Performs other related duties as assigned TOLL RELIEF ELIGIBILITY All Hampton Roads Candidates who uses the Downtown or Midtown tunnels & make $50,000 or less per year are eligible to participate in the Toll Relief program. Must show proof of income & residency must be presented at the time of enrollment. Visit: www.vdottollrelief.com Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 1 2 years progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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Barber / Stylist Ft w/ $2000 Sign on bonus - Navy Exchange Services (NEX)
Posted: Sep 12, 2024 21:55
FALLON, NV
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Title: Barber / Stylist Ft w/ $2000 Sign on bonus Location: United States-Nevada-Fallon Job Number: 2400033Q Join us as our next Barber/Stylist here in Fallon, NV at the Navy Exchange. ELIGIBLE FOR A $2,000 HIRING INCENTIVE (must meet eligibility req't) ELIGIBLE FOR A $1,950 RETENTION INCENTIVE AFTER 1 YEAR OF SERVICE Why the Navy Exchange ? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Exchange in Monterey, no two days will look the same. o Located in Fallon Nevada; Naval Air Station Fallon is the Navy's premier tactical aviator training facility and is known as the home of -Top Gun-. o You can expect an unforgettable, dynamic, and competitive work environment. o We are a diverse and inclusive team supporting a high volume store, who push ourselves and those around us to develop personally and professionally, every single day. o No booth rental required! o No back bar/styling product costs! o The Navy Exchange provides and maintains the stations, chairs, vacuums, drapes and smocks. o Guaranteed hourly rate of $22.17 or Commission, whichever is higher. o Guaranteed rate increases to the next step rate based on time in service requirements, and in accordance with annual wage survey adjustments, as applicable! This is where YOU fit in: Navy Exchange Fallon is in need of a Barber/Stylist to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work makes a direct impact on achieving military readiness, and supports how our organization serves the best customer - our Military patrons and their families. So, what does a typical day look like? What does it take to succeed? o Provides barbering hair care services for clients which includes cutting various hair styles to suit clients and families. o Carries out policy of courtesy and customer service. The Qualifiers: o Graduate of an accredited school of barber culture or cosmetology and possess a valid State License in Barbering or Cosmetology. o Must pass a pre-employment criminal background check. o Physical effort requires continual use of both arms and legs. Includes frequent standing, reaching and lifting (seldom lift in excess of 5 pounds). We also offer an Excellent Benefits Package! We know you work hard, and cultivate the very best solutions for your family - and that's why we offer a competitive federal wage & comprehensive benefit plan. o Benefits begin on DAY ONE Medical/Vision & Dental 401(k) w/company match Pension Plan Life Insurance Sick and annual leave accruals Continuity of Employment Programs for Military Spouses Tax Free shopping, worldwide, at any Navy Exchange location Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)! Employee Assistance Plan (EAP)* Includes LifeMart Discount Savings Program NEXCOM is a federal employer and offers flexible schedules, and world-class benefits. Best of all - you don't have to be affiliated with the military to work for us, and our mission is rooted in your family and career, no matter where you go. Learn more about why NEXCOM is always Mission:YOU here: https://www.youtube.com/watch?v=JHmnJtkLP1o ********************* To receive consideration, applicants must apply online via the Navy Exchange website , by visiting https://www.NEXCOM.JOBS and clicking "Work for Us." To apply, please access our website by clicking on the link below and search for job number 2400033Q Qualifications - External EDUCATION AND LICENSE: Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques. MINIMUM QUALIFICATION REQUIREMENTS Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or cosmetology. MEDICAL SCREENING REQUIREMENT All barber shop and beauty shop employees including contract personnel must be medically screened and determined to be free of communicable diseases prior to initial assignment. Unless necessary for local reasons there is no requirement for periodic examinations. This screening examination may be performed by non-physician personnel. The employer will direct him or her to a medical clinic on base where they must be screened. Abnormal responses or findings must be further evaluated by a provider Qualifications: EDUCATION AND LICENSE Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques.



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