Company Detail

Part-time Victim Advocate, Fort Irwin, California - Magellan Health Services
Posted: Sep 30, 2024 22:13
Fort Irwin, CA

Job Description

Provides services in support of the advocacy, intervention, prevention, education and training to address domestic violence under the Army's Family Advocacy Program (FAP). This position supports the Army's Victim Advocacy Program (VAP) which provides comprehensive services 24 hours a day, 7 days per week, to assist and advocate for victims of domestic abuse and to ensure a victim's easy transition to community resources. The victim advocate (VA) serves Soldiers and Army Families living on and off the installation in accordance with the program protocol.

  • Provides crisis intervention and comprehensive services to include emotional support, arrangement of transportation; accompany victims to medical, legal and/or law enforcement appointments (when requested), assist in securing protective orders, emergency food and/or shelter and information benefits.

  • Works directly with victims to ensure that expressed needs are advocated and presented to personnel at intervening agencies.

  • Assesses imminent risks for health and/or safety of the victim and make referrals as appropriate.

  • Assists victims with navigating the system to obtain the services desired and refer victims to the appropriate services for continued care.

  • Ensures victims of domestic abuse receive sensitive, confidential and immediate comprehensive care and treatment needed to restore health and well-being.

  • Performs initial screening, non- clinical risk and lethality assessment and safety planning with victims of domestic abuse.

  • Assists victims in developing safety plans, conduct a lethality assessment, and provide emotional support, crisis intervention, prevention awareness and education to victims.

  • Liaisons with the installation Family Advocacy Program Manager (FAPM) to ensure that comprehensive victim services and training are provided through a coordinated community response to domestic abuse victims, , Family Members, Soldiers and Civilians authorized to receive services at a Military Treatment Facility.

  • Provides crisis intervention and a warm hand off to community resources for victims who are not eligible for services through a Military Treatment Facility.

  • Provides information on victim rights, services and resources available on and/or off the installation.

  • Coordinates with the (FAPM) to develop procedures that ensure victims of domestic abuse receive timely and appropriate information.

  • When contacted by a victim of domestic abuse, make contact either telephonically within 20 minutes or face to face within 60 minutes (when requested) by the victim.

  • Explains FAP disclosure and reporting options during the initial contact to ensure that the victim makes informed decisions about disclosing information regarding the abuse.

  • Ensures that first responders, (Emergency Medical Services and or law enforcement etc.) are contacted immediately during crisis situations where there is imminent harm to the victim, their children or program staff..

  • Operates within established guidelines of the FAP and the Victim Advocacy Program, AR 608-18.

  • Conducts domestic abuse training and awareness programs to educate Soldiers and Family members and Civilians.

  • Understanding of Problematic Sexual Behavior- Child and Youth (PSB-CY)

  • Guide client families through the investigative process, encourage their participation in the process, and help them understand their rights as a victim of a crime.

  • Formulate appropriate intervention strategies to improve a family's coping skills during a child abuse case investigation and prosecution process.

  • Identify and make every attempt to meet the needs of children and families who may be in crisis

  • Educate non-offending caregivers about the dynamics and possible long-term consequences of child abuse

  • Assess family needs and encourage non-offending caregivers to participate in recommended services and counseling.

  • Provide information and assistance with completing Crime Victims'' Compensation applications.

  • Serve as a liaison between the family and multidisciplinary team members as needed.

  • Assist multidisciplinary team members in identifying client needs and providing recommendations.

  • Represent the child and family's best interest at multidisciplinary team case review meetings.

  • Accompany non-offending caregivers to court or other appointments, when requested.

  • Participate in relevant community awareness, campaigns and prevention events.

  • Maintain ongoing case management, all data entry must be completed within three business days.

  • Ensure daily contact with a victim while in crisis and no

  • When a victim departs the servicing area, case shall be transferred as appropriate, when advocacy services are completed, the case will be closed as appropriate, with concurrence from the FAPM.

  • Part Time Positions: part time positions vary in hours from 12 - 35 hours per week. Flexible schedule is required for this position, as you will be asked to work primarily nights, weekends, and some hours during the day, depending on the needs of the installation. More information will be provided if you are selected for the interview process.

    Other Job Requirements

Responsibilities

Bachelor"s Degree from an accredited school in social/work, psychology, marriage, family, and child counseling, counseling or behavioral science, education, community health or public health.

Two years" experience working with victims of domestic abuse/sexual assault violence or victim advocacy services.

Working knowledge of Family violence dynamics, safety planning, risk assessments, local community resources, and federal and state laws pertaining to domestic abuse or sexual assault, Family law and the Victim Rights Bill.

Possess ability to intervene in crisis situations, using sound professional judgment, ethical practice, and common sense.

Ability to work independently to assess risk, develop, implement, and evaluate safety and intervention plans to meet victim needs.

Demonstrated understanding, sensitivity, and empathy for victims.

Possess the ability to develop trusting helping relationships.

Possess the ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims.

Must possess and maintain a valid, unrestricted motor vehicle license.

Must possess transportation to transport victim in crisis (non-emergent) situations as a last resort.

Must be able to provide on-call 24 hours/7 days per week victim advocacy services.

General Job Information

Title

Part-time Victim Advocate, Fort Irwin, California

Grade

WDNFASSVA

Work Experience - Required

Victim Advocacy

Work Experience - Preferred

Military

Education - Required

Bachelor's - Counseling

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Military and Family Life Counselors -Adult Embedded - Magellan Health Services
Posted: Sep 30, 2024 22:12
Fort Belvoir, VA

Job Description

Provides the full breadth of MFLC consultation and counseling services to the command structure and military service members and their families as an embedded counselor assigned to a dedicated military unit. Responsible for providing MFLC services including non-medical, short-term, walk-around counseling, training/health and wellness presentations, and consultation to the assigned brigade/regiments command regarding behavioral health issues with an understanding of the military unit, cultural and mission. Works closely with the Regional Supervisor/Regional Director, installation, and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

  • Provides non-medical, short-term, solution focused, walk-around counseling directly to eligible service and family members at assigned primary and secondary locations of a dedicated military unit (brigade, wing, or regiment) as an embedded counselor. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated. Delivers training and health and wellness presentations and activities as requested/ directed.

  • Enters counselor activity data daily through smart phone or web application to assure that reporting is accurate from assigned installation, while maintaining client / service member confidentiality.

  • Cultivates and maintains direct relationships with commanders and personnel within the assigned military unit, utilizing relationship management skills and recognizing the unique structure and mission of the assigned military unit. Responsible for development of an effective and professional working relationship with the installation POC (Point of Contact), command, and the command POC.

  • Consistently visible within the brigade/regiment which allows MFLC services to be accessible. Establish and maintains working relationships with community resources and military populations. Partners with POC to provide MFLC services in a manner that addresses the needs of the brigade/regiment and maintains confidentiality.

  • Provides MFLC response to critical incidents, surge, and special requests as directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager. Counselor will flex schedule to respond to urgent requests as needed or at the request of the Regional Supervisor/Regional Director.

  • Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol and staffs the cases with Regional Supervisor/Regional Director.

  • Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.

  • Participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned/appropriate.

  • Participates in initiatives, studies, and pilot programs as directed by the customer and/or Magellan. This includes participation in pilot program certification and training processes, completion of activity documentation, integration of pilot activities in non-medical counseling work, and the utilization of applicable technology to complete required activities.

  • All other duties as assigned.

    Other Job Requirements

Responsibilities

Master's Degree from an accredited Graduate Program in a Mental Health related field.

Valid unrestricted independent counseling license from a State, District of Columbia, US Territory or Commonwealth that grants authority to provide counseling services as an independent practitioner. A minimum of one year of post-licensure clinical experience.

Demonstrate intermediate-level competencies in technology and software (i.e., Microsoft Suite, Internet navigation, Smartphone/Tablet and application navigation, video-conferencing platform navigation).

Requires ability to engage and communicate with military members or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. May require travel to locations outside of a military installation in a variety of physical environments. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain immunizations or vaccinations and provide record of receipt.

Ability to prove US Citizenship and must speak fluent English.

Understanding, sensitivity and empathy for service members and their families. Ability to develop trusting, helping relationships. Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

Pass a National Agency Check and Inquiries (NACI) Clearance, an Installation Records Check (IRC), Criminal History Background Check and FBI Fingerprints Check. Some units require a secret level clearance in addition to the previously stated requirements.

Vehicle Operator's License Requirement: Unless specifically waived by the FEDSIM COR, all contractor personnel providing counseling support at Government locations shall possess a valid U.S. state vehicle operator's license. As a condition for employment under this contract, contractor personnel may be required to pass all tests for and obtain a U.S. military vehicle operator's permit for commercial sedans and similar, for use at Temporary Duty (TDY) locations, if required.

General Job Information

Title

Military and Family Life Counselors -Adult Embedded

Grade

MFLC Tier 2

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Master's - Behavioral Health, Master's - Social Work

Education - Preferred

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, DL - Driver License, Valid In State - Other, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum: $59,922

Salary Maximum: $100,280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Network Management Specialist - Magellan Health Services
Posted: Sep 30, 2024 22:08
Albuquerque, NM

Job Description

This position is responsible for the support of all activities related to developing and maintaining the physician, practitioner, group, and/or facility, MPPS and organization services delivery system in small to mid-size market defined by membership, number of providers in delivery system, number of business operating units and lines of business. Interacts with all areas of organization to coordinate network management and network administration responsibilities.

  • Assesses network needs, analyzes network composition, and using organization databases, application of regulatory requirements, accreditation entities and other resources, recruits individual, group and/or organizational providers to meet network adequacy standards and assure quality network.

  • Conducts and coordinates contracting and amendment initiatives.

  • Provides issue resolution and complex trouble shooting for providers.

  • Conducts provider education and provider relation activities, providing necessary written materials.

  • Conducts administrative provider site visits and coordinates report development and completion according to contractual requirements or ad hoc requests.

  • Coordinates Public Policy Research Center (PPRC) activities to assure maintenance of current credentialing status, and evaluation and appropriate actions of quality of care issues and complaints against providers.

  • Conducts and manages ongoing audits of provider compliance with Magellan policies and procedures as well as contractual obligations for multiple customers. Develops work plans to address audit requirements.

  • Works with management to draft, clarify and recommend changes to policies which impact network management.

    Other Job Requirements

Responsibilities

Knowledge of National Committee for Quality Assurance (NCQA) requirements.

Ability to work independently and prioritize activities.

Intermediate knowledge of Microsoft Office Suite, specifically Excel.

Strong presentations skills using PowerPoint.

Minimum of 1 year experience in related position/field.

General Job Information

Title

Network Management Specialist

Grade

21

Work Experience - Required

Network

Work Experience - Preferred

Education - Required

Education - Preferred

Bachelor's

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:

$45,655

Salary Maximum:

$68,485

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

ID Card Specialist, Lead; Orlando, FL - Magellan Health Services
Posted: Sep 30, 2024 22:08
Orlando, FL

Job Description

Serves as Lead ID card specialist and may operate as an autonomous service provider at a single-person site or as a Team Leader for sites with multiple ID card specialists. Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.

  • Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).

  • Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).

  • Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness. Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026.

  • Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors.

  • Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.

  • Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.

  • May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.

  • Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation. Performs -User Maintenance on RAPIDS equipment.

    Other Job Requirements

Responsibilities

High School diploma or equivalent.

1+ years' experience in a Customer Service environment.

HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation. Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.

Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections.

Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point.

Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems.

Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.

General Job Information

Title

ID Card Specialist, Lead; Orlando, FL

Grade

WDNICAPAIII

Work Experience - Required

Work Experience - Preferred

Education - Required

High School

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Senior Care Manager - BH - Magellan Health Services
Posted: Sep 30, 2024 22:06
Chalfont, PA

Job Description

Authorizes and reviews utilization of mental health and substance abuse services provided in inpatient and intermediate care settings. Collects and analyzes utilization data. Assists with discharge planning and ambulatory follow up activity; provides member assistance with mental health and substance abuse issues, and participates in quality improvement projects. May be assigned additional special responsibilities commensurate with experience and type of licensure. Will be expected to coach and mentor less experienced Care Managers.

  • Monitors inpatient and intermediate level of care services related to mental health and substance abuse treatment to ensure medical necessity and effectiveness.

  • Performs concurrent reviews for inpatient care and other levels of care as allowed by scope of practice and experience.

  • In conjunction with providers and facilities, develops discharge plans and oversee their implementation.

  • Provides telephone triage, crisis intervention and emergency authorizations.

  • Provides information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and Magellan Health Services policies and procedures, and criteria.

  • Interacts with the company Medical Directors and others to discuss clinical and authorization questions and concerns regarding specific cases.

  • Participates in quality improvement activities, including data collection, tracking, and analysis.

  • Leads or participates in activities as requested that help improve Care Center performance, excellence and culture.

  • Supports team members and participates in team activities to help build a high-performance team.

  • TRFs to be reviewed by Masters level Care Manager only, but RNs may perform all other related duties.

    Other Job Requirements

Responsibilities

Licensure is required for this position, specifically a current license that meets State, Commonwealth or customer-specific requirements.

Minimum of 6 years of post-degree experience in psychiatric and substance abuse health care.

Minimum of 3 years of post degree experience for Care Managers with Ph.D.

Experience to include utilization review.

Licensure may also include one or more of the following: CEAP, LMSW, LCSW, LSW, LPC or RN.

CEAP certification as required by management.

Strong organizational, time management and communication skills.

Knowledge of utilization management procedures, mental health and substance abuse community resources and providers.

Knowledge of and experience in inpatient setting.

Knowledge of DSM V or most current diagnostic edition.

Ability to analyze specific utilization problems, plan and implement solutions that directly influence quality of care.

General Job Information

Title

Senior Care Manager - BH

Grade

25

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Associate - Nursing, Bachelor's - Social Work, Master's - Behavioral Health, Master's - Counseling, Master's - Social Work

Education - Preferred

License and Certifications - Required

CEAP - Certified Employee Assistance Professional - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LMFT - Licensed Marital and Family Therapist - Care Mgmt, LMSW - Licensed Master Social Worker - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, LSW - Licensed Social Worker - Care Mgmt, PSY - Psychologist - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum:

$64,285

Salary Maximum:

$102,855

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Care Manager Senior - Autism ABA, Licensed/Remote - GA - Magellan Health Services
Posted: Sep 28, 2024 02:05
Atlanta, GA

Job Description

Authorizes and reviews utilization of autism services, including Applied Behavioral Analysis (ABA). Collects and analyzes utilization data. Assists with shaping of ABA services and assures coordination with other services providers such as medical, speech, occupational therapy, physical therapy and IEP services provided through the school setting. Works with ABA treatment team to shape care planning and provision and assures measurements of the child?s progress are ongoing. Assures overall case management with the inclusion of behavioral health services when required. Coaching and mentoring of less experienced Care Managers is required.

  • Performs concurrent reviews with treatment team providing ABA services.

  • Performs initial case requests for autism services, behavioral health and ABA.

  • Reviews all submitted materials and consultation with treatment team providers.

  • Reviews IEP, psych testing and other case evaluation materials.

  • Provides information to members and providers regarding mental health and autism benefits, community treatment resources, mental health managed care programs, and company policies and procedures, and criteria.

  • Interacts with the company's Medical and Associate Medical Directors and/or Physician Advisors to discuss clinical and authorization questions and concerns regarding specific cases.

  • Participates in quality improvement activities, including data collection, tracking, and analysis.

  • Leads or participates in activities as requested that help improve Care Center performance, excellence and culture.

  • Supports team members and participates in team activities to help build a high-performance team.

  • Demonstrates flexibility in areas such as job duties and schedule in order to aid Care Center in better serving its members and to help the company achieve its business and operational goals.

  • Assists Care Center efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.

  • Maintains an active work load in accordance with Care Manager Performance Standards.

  • Works with community agencies as appropriate.

  • Proposes alternative plans of treatment when requests for services do not meet medical necessity criteria.

  • Assists network by identifying gaps in the network and quality providers.

  • Advocates for the patient to ensure treatment needs are met.

  • Interacts with providers in a professional, respectful manner that facilitates the treatment process.

    Other Job Requirements

Responsibilities

A minimum of six (6) years post degree experience in the provision of ABA services including oversight of paraprofessionals performing ABA services.

Behavioral Health license such as LCSW, LPC, LMFT or BCBA certification.

For the state of Pennsylvania, if only the BCBA certification is held, Behavioral Specialist License in the state of Pennsylvania is required.

Knowledge of DSM V or most current diagnostic edition.

Ability to analyze specific utilization problems, plan and implement solutions that directly influence quality of care.

General Job Information

Title

Care Manager Senior - Autism ABA, Licensed/Remote - GA

Grade

25

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Master's

Education - Preferred

License and Certifications - Required

BCBA - Board Certified Behavior Analyst - Care Mgmt, BSL - Behavioral Specialist License - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LMFT - Licensed Marital and Family Therapist - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, LSW - Licensed Social Worker - Care Mgmt, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum:

$64,285

Salary Maximum:

$102,855

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

General Clerk II, ARD-TS, Fort Carson, Colorado - Magellan Health Services
Posted: Sep 27, 2024 02:16
Fort Carson, CO

Job Description

This position supports the Training Center Manager to accomplish all administrative, training, and logistics functions. Typically responsible for ordering and receiving any supplies, property accountability, assisting with travel, and training management functions as directed by the Training Center Manager.

  • Under general supervision, handles a wide variety of general office procedures and administrative duties such as setting-up and maintaining files, composing and proofreading documents, collecting and compiling data, and coordinating the flow of reports, invoices, or records.

  • Prepares or assists in the preparation of regularly scheduled or special reports and projects as directed. Compiles and types statistical reports, using spreadsheet and/or graphic software.

  • Orders office supplies as necessary.

  • Maintains Manager`s calendar, daily schedule and arranges for meeting rooms.

  • Coordinates travel and lodging arrangements as needed

  • Maintains recurring internal reports, such as: time and leave reports, office equipment listings, correspondence controls, training plans, etc.

  • Answers the telephone and screens incoming calls and correspondence. Refers calls and visitors to appropriate staff. Routes incoming mail and may prepare outgoing mail.

  • Establishes and maintains files, records and procedures manuals.

  • Performs other comparable duties as assigned.

    Other Job Requirements

Responsibilities

Must be able to operate general office equipment including but not limited to: computer, phones and related media and information devices on most or all workdays.

Ability to communicate and interact with others, both in person and/or by telephone to conduct business.

Ability to work under time pressure and rapidly for long periods to meet deadlines.

Ability to manage multiple concurrent tasks.

Ability to perform under stress.

Reading, writing and comprehension proficiency.

Problem solving skills.

Ability to maintain confidentiality.

Customer contact skills.

General Job Information

Title

General Clerk II, ARD-TS, Fort Carson, Colorado

Grade

WDNCSF2GCII

Work Experience - Required

Work Experience - Preferred

Education - Required

Associate

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Personal Financial Counselor II; Jacksonville, FL - Magellan Health Services
Posted: Sep 27, 2024 02:13
Jacksonville, FL

Job Description

This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.

  • Provides personal financial counseling and management services directly to service members and their families.

  • Assists service members in establishing a spending plan for extended absences.

  • Develops and makes available informational financial materials to service members and families.

  • Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.

  • Responds to requests for age-appropriate classes or seminars.

  • Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.

  • Manages duty to warn situations according to Department of Defense (DoD) protocol.

  • Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.

  • Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.

  • All other duties as assigned.

    Other Job Requirements

Responsibilities

Bachelor's degree required.

May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.

May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.

3+ years of financial counseling experience.

Must be a U.S. citizen and speak fluent English.

If required by the contract, must be bilingual in English and Spanish.

Be able to obtain a favorably adjudicated Tier 2 investigation.

Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).

General Job Information

Title

Personal Financial Counselor II; Jacksonville, FL

Grade

23

Work Experience - Required

Financial Counseling

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

AFC - Accredited Financial Counselor - Enterprise, CFP - Certified Financial Planner - Enterprise, ChFC - Chartered Financial Consultant - Enterprise, DL - Driver License, Valid In State - Other

License and Certifications - Preferred

Salary Range

Salary Minimum:

$53,125

Salary Maximum:

$84,995

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Care Worker (Must reside in California) - Magellan Health Services
Posted: Sep 27, 2024 02:11
San Diego, CA

Job Description

Facilitates department workflow by supporting clinical team with administrative care coordination support. Locates community services and other referral locations for enrollees, arranges access to care, supports communication with hospitals, and providers.

  • Provides non-clinical support to workflows involving utilization management, case management, disease management, and health promotion.

  • Troubleshoots when an appropriate provider, type of service, or appropriate level of care cannot be readily found.

  • Has current knowledge or researches availability of community resources and services and link members to appropriate services. May assist in transitions in care for hospitalized patients and makes appropriate placements, if needed.

  • Assumes responsibility for self-development and career progression.

  • Proactively seeks and participates in ongoing training (formal and informal) in all aspects of the Care Worker role.

  • Assists in the mentoring and training of new Care Workers.

  • Remains responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers.

  • Coordinates and manages distribution of correspondence and materials to enrollees and providers.

  • Participates in operational activities, including data collection, tracking, and analysis.

    Other Job Requirements

Responsibilities

-Understanding of plan benefit structures, psychiatric/medical terminology, and local communication resources. -For roles supporting the Chronic Pain Management SBU, understanding of Chronic Pain Management guidelines and workflows is also required.

General Job Information

Title

Care Worker (Must reside in California)

Grade

19

Work Experience - Required

Work Experience - Preferred

Clinical

Education - Required

Education - Preferred

Associate

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:

$37,725

Salary Maximum:

$56,595

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Medical Director (Behavioral Health) - Hawaii Licensed, Remote - Magellan Health Services
Posted: Sep 25, 2024 23:30
Honolulu, HI

Job Description

This position supports the clinical vision for the health plan(s) for all lines of business (Medicaid, Medicare, and Commercial) and implements programs to support this vision. May serve multiple health plans managed by the Clinical Center of Excellence.

  • Provides clinical leadership to the interdisciplinary Medical Management team, which includes clinical/medical oversight of clinical team members and consultation and training with care managers in order to address cost and quality of care. Provides day to day physician oversight to an assigned interdisciplinary UM team, including regular involvement in the case management of at-risk cases and medical necessity decisions. Follows high risk cases throughout treatment continuum from inpatient, rehabilitation, partial hospitalization, outpatient and other levels of care. Ensures that persons with severe, complex, and/or treatment resistant illnesses receive medically necessary coordinated care throughout the episode of treatment. Continues physician oversight of at-risk patients deemed appropriate for complex case management and timely completion of all utilization management activities. Involvement in the development of case management plans.

  • Develops and implements a Utilization Management program and action plan, which includes strategies that ensure a high quality of patient care, ensuring that patients receive the most appropriate care at the most cost-effective setting. Evaluates the effectiveness of UM practices and criteria. Actively monitors for over- and under-utilization. Assumes a leadership position relative to knowledge, implementation, training and supervision of the use of the medical necessity criteria.

  • Along with the Corporate Clinical team, implements clinical practice standards and policies developed by Magellan corporate and participates in management of activities. Develops, implements and interprets medical policy, technology assessments, and medical necessity guidelines.

  • Develops effective working relationships with practitioners, provider facilities, treatment programs, and may establish relationships and/or consult with client organizations. Confers directly with psychiatrists and other practitioners regarding the care of patients with severe, complex, and/or treatment resistant illnesses through peer review and educational interventions. Identifies and immediately follows up any quality of care concerns with practitioners and provider facilities and treatment programs involved in the member's care. Ensures that contract requirements, accreditation standards (e.g. NCQA), state policies and federal policies are implemented specific to each Magellan client. Works with teams on continuous quality improvement to ensure ongoing compliance in utilization and case management.

  • Participates in and maintains the integrity of the appeals process, both internally and externally. Responsible for the investigation of adverse incidents and quality of care concerns. Participates in preparation for NCQA and URAC certifications. Develops and provides leadership for NCQA-compliant clinical quality improvement activity (QIA) in collaboration with the clinical lead senior medical director, and quality improvement staff. May participate in various committees or project teams as directed by the senior medical director or vice-president.

  • Supports senior medical director in designing and implementing medical action plans.

  • Supports senior medical director in parity analyses and documentation.

  • Participates in committee work and JOC (Joint Operations Committee).

  • Maintains licensure requirements for other states as assigned by senior medical director and CMO.

  • Provides after hours coverage.

  • May need to work beyond typical business hours to meet health plan and Magellan deliverables.

  • Other duties as assigned.

    Other Job Requirements

Responsibilities

Targeted specialties are Psychiatry, Psychiatric sub-specialty, Primary Care, Geriatrics, Palliative Care or Physical Medicine.

Doctor of Medicine (MD) degree OR Doctor of Osteopathic Medicine (DO) degree OR Bachelor of Medicine, Bachelor of Surgery (MBBS) international degree with successful completion of United States based internship and residency (and successful completion of United States based fellowship for subspecialists) required.

Successful completion of the ECFMG and FLEX examinations.

Full training in a residency program in the United States or Canada that is approved by the Accreditation Council for Graduate Medical Education (ACGME).

Minimum of three years involving substantial direct patient care during this period at multiple levels of care.

Clinical experience pertinent to the patient population(s) being managed.

Unrestricted current and valid license or certification to practice medicine in a state or territory of the United States.

Ability and desire to lead through and effect appropriate changes.

Experience with cost-benefit analysis, medical decision analysis, credentialing, quality assurance and continuous quality improvement (CQI) processes. (Preferred, but not required for MRx MMUM).

After Hours coverage may be required.

General Job Information

Title

Medical Director (Behavioral Health) - Hawaii Licensed, Remote

Grade

36

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

DO, MBBS, MD

Education - Preferred

License and Certifications - Required

DO - Physician, State Licensure and Board Certified (ABMS or Specialty Board) - Physician, MBBS - Bachelor of Medicine, Bachelor of Surgery - Physician, MD - Physician, State Licensure and Board Certified (ABMS or Specialty Board) - Physician

License and Certifications - Preferred

Salary Range

Salary Minimum:

$200,280

Salary Maximum:

$360,500

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Part Time ID Card Specialist (PA II), Navy ICA; Pensacola, FL - Magellan Health Services
Posted: Sep 24, 2024 23:11
Pensacola, FL

Job Description

Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.

  • Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).

  • Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).

  • Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness.

  • Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026.

  • Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors.

  • Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.

  • Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.

  • May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.

  • Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation.

  • Performs -User Maintenance on RAPIDS equipment.

    Other Job Requirements

Responsibilities

High School diploma or equivalent.

1+ years' experience in a Customer Service environment.

HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation.

Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.

Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections.

Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point.

Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems.

Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.

General Job Information

Title

Part Time ID Card Specialist (PA II), Navy ICA; Pensacola, FL

Grade

WDNICAPAII

Work Experience - Required

Work Experience - Preferred

Education - Required

High School

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Eligibility Screener and Operations Support - Magellan Health Services
Posted: Sep 24, 2024 23:08
Boise, ID

Job Description

This position works directly with members and non-members to ensure that they have access to assistance in completing eligibility and redetermination screenings in a timely manner. The role includes conducting eligibility screenings that determine eligibility for other state funding and GPRA assessments. This position will also support operations with other administrative functions that could support departments such as clinical operations, network, compliance, and quality.

  • Manage the daily task lists in TruCare for eligibility screenings that need to be completed.

  • Perform eligibility screenings to determine member eligibility for various state funding programs and administer Government Performance and Results Act (GPRA) assessments.

  • Help facilitate appropriate referrals for members who no longer meet state eligibility requirements or other applicable programs.

  • Manage lists generated from the Enrollment department to identify members at risk of losing coverage and provide outreach.

  • Follow up on alerts regarding member eligibility issues, offering support and outreach to members and their families.

  • Document all actions, including phone calls and member interactions, in the centralized record system in a timely manner.

  • Make recommendations for policy and procedure improvements focused on member retention, workflow efficiencies, and member satisfaction.

  • Submit help desks tickets for issues that may be needed due to requirements of the screening or when there are issues with the medical record system.

  • Perform administrative functions, including phone calls, emails, or other communications that help support the operations of the organization.

  • Demonstrate ability to meet performance metrics, including volume-based targets for calls, eligibility screenings, and surveys.

  • Assist with managing Authorization to Use and Disclose (AUD) process.

    Other Job Requirements

Responsibilities

2+ years of relevant experience in the human services field required.

Proven ability to build relationships and collaborate with providers and members.

High level of accountability and responsibility for outcomes.

Excellent interpersonal, verbal, and written communication skills.

Strong problem-solving skills and creativity.

Proficiency with Microsoft Office products and ability to quickly learn new software applications.

General Job Information

Title

Eligibility Screener and Operations Support

Grade

18

Work Experience - Required

Behavioral Health, Healthcare

Work Experience - Preferred

Education - Required

GED, High School

Education - Preferred

Bachelor's

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:

$34,295

Salary Maximum:

$51,445

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Part Time Intermittent ID Card Specialist - Magellan Health Services
Posted: Sep 21, 2024 00:38
Bethesda, MD

Job Description

Provides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.

  • Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).

  • Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).

  • Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness.

  • Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026.

  • Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors.

  • Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.

  • Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.

  • May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.

  • Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation.

  • Performs -User Maintenance on RAPIDS equipment.

    Other Job Requirements

Responsibilities

High School diploma or equivalent.

1+ years' experience in a Customer Service environment.

HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation.

Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.

Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections.

Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point.

Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems.

Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.

General Job Information

Title

Part Time Intermittent ID Card Specialist

Grade

WDNICAPAII

Work Experience - Required

Customer Service

Work Experience - Preferred

Education - Required

GED, High School

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Account Manager I - Small/Mid-Market - Remote - Magellan Health Services
Posted: Sep 19, 2024 22:25
Saint Louis, MO

Job Description

Overall management of assigned book of business for the company's products and services in order to achieve profitable retention of accounts.

  • Supports in the development and maintenance of a strategic business plan that fully reflects the customer's business objectives and how the company solutions align to those objectives and specifically guides our operational, financial, network, clinical and relationship initiatives.

  • Understands the customer's structure and demonstrates the ability to apply this knowledge in business and retention planning for the client.

  • Ensures Service Level Agreement performance.

  • Owns overall internal account satisfaction within the company as well as satisfaction with all specific areas particularly account management.

  • Develops strong relationships which penetrate the customer at various levels involving other internal company staff to maintain multiple connections and strengthen the overall relationship.

  • Develops strong internal relationships and contacts within the company that are supportive of the achievement of customer service requirements including attainment of performance guarantees and minimization of performance penalty expense.

  • Ensures all Customer and Account-Facing services are provided in a consistent and timely fashion.

  • Supports the Internal Customer Operating Model.

  • Resolves or appropriately escalates customer service issues in conjunction with operations (claims, service, and systems).

  • Provides mentoring to Account Support Specialists in effective problem solving and servicing of the account.

  • Executes the customer governance process.

  • Builds relationships and alliances with matrix partners.

  • Coordinates with the compliance department on knowing and understanding regulations and the implication to customer impact.

  • Maintains a client audit schedule to ensure a proactive approach in supporting critical client compliance.

  • Coordinates all customer audit preparation and execution.

  • Proactively communicates to internal and external contacts.

  • Demonstrates contract understanding and detailed knowledge of business requirements.

  • Assists in the coordination with legal to ensure contract compliance.

  • Supports the account management team in the definition of customer reports and ensures coordination with the client.

  • Oversees reporting calendar to ensure timely submission.

  • Analyzes data and reporting, and supports executive summary development.

  • Prepares and supports presentations of customer reports with meaningful analytics, trending and recommendations for program improvement based on findings.

  • Ensures all client reports have an executive summary and explanation of data.

  • Supports the account management team ensuring revenue goals are met, cost of care and administrative expenses are managed and segment profit targets are achieved for assigned account (s).

  • Demonstrates a thorough knowledge of Cost of Care and implications internally and for the client.

  • Supports the account management team to ensure performance standards are measurable and realistic to achieve and/or exceed to avoid penalties. Partners with Operations and Network on monitoring. Manages methodology, reporting and communications.

  • Directly participates and supports manager on all renewal activities.

  • Manages risks and develop opportunities associated with underwritten rates.

  • Analyzes account benefits and has the ability to apply this knowledge to growth.

  • Supports up-sell and renewal activities across assigned account(s).

  • Where applicable, achieves objectives regarding the EAP re-seller agreement.

  • Supports health plan with behavioral health retail sales.

  • Identifies products and services that bring solutions to the customer based on a thorough understanding of the customer's strategic business goals and the business needs.

  • Demonstrates knowledge of the company products and how multiple products are interdependent within the customer contract deliverables and clinical outcomes.

    Other Job Requirements

Responsibilities

Based on client contract, may require clinical licensure in good standing (RN, LCSW, LMHC, LPC, Pharmacist) for state in which work is performed.

General Job Information

Title

Account Manager I - Small/Mid-Market - Remote

Grade

23

Work Experience - Required

Account Management, Sales

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:

$53,125

Salary Maximum:

$84,995

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Workforce Planning Analyst - Magellan Health Services
Posted: Sep 19, 2024 22:20
Maryland Heights, MO

Job Description

This position is responsible for monitoring Care Management Center (CMC) service levels, call center activity, and resources on a real time basis ensuring service performance goals are consistently achieved. This position will work closely with the leadership of the call center teams on optimization of Automatic Call Distributor (ACD) capabilities, staffing and scheduling and performance reporting.

  • Primarily responsible for monitoring call center activity on a real time basis to ensure service level targets are achieved consistently through optimal utilization of resources.

  • Supports team leaders with the scheduling of employees, productivity tracking, maintaining work schedules, coordination of off-phone activities, and approval of PTO, overtime and flexible time off.

  • Manages the Workforce Management Tool (IEX Totalview) to optimize utilization of resources.

  • A level of accountability in the achievement of service performance goals and client specific performance guarantee targets rests with this position.

  • Responsible for coordination, production, accuracy and timeliness of ACD agent, team and overall CMC reports for both internal and external distribution.

  • Helps coordinate telecommunication changes.

  • Use historical call data, interval arrival patterns, average handle times, service level targets, Erlang tables, and other data as necessary to develop forecasts, staffing plans, and schedules that will ensure service level achievement at minimal cost.

    Other Job Requirements

Responsibilities

Experience with Excel spreadsheets, ACD reports and forecasting methodologies and tools.

Access Database knowledge

Knowledge of Workforce Management programs.

General Job Information

Title

Workforce Planning Analyst

Grade

21

Work Experience - Required

Customer Service

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Associate

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:

$45,655

Salary Maximum:

$68,485

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Military and Family Life Counselor - Magellan Health Services
Posted: Sep 19, 2024 22:18
Kings Bay, GA

Job Description

These positions are in support of NSB Kings Bay either working on base with military members and their families or in local schools with high populations of military children attending. Candidates must be local or be willing to become local and licensed at the independent level as a Social Worker (LCSW), Therapist (LMFT), or Mental Health Counselor (LPC).

Provides the full breadth of MFLC consultation and counseling services to the command structure and military service members and their families at military installations. Responsible for providing MFLC services including non-medical, short-term, walk-around counseling, training/health and wellness presentations, and consultation to installation command regarding behavioral health issues with an understanding of the military unit, cultural and mission. Works closely with the Regional Supervisor/Regional Director, installation, and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

  • Provides non-medical, short-term, solution focused, walk-around counseling directly to eligible service and family members at assigned primary and secondary locations. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated.

  • Delivers training and health and wellness presentations, participates in health fairs and other base/installation activities as requested/directed.

  • Enters counselor activity data daily through smart phone, or web application, to assure that reporting is accurate from assigned installation, while maintaining client/service member confidentiality.

  • Consistently visible within the brigade/regiment which allows MFLC services to be accessible. Establishes and maintains working relationships with community resources and provides appropriate linkages for service members and their families. Partners with POC to provide MFLC services in a manner that addresses the needs of the installation. Develops an effective and professional working relationship with the installation POC.

  • Provides MFLC response to critical incidents, surge and on demand events, and special requests as directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager. Counselor will flex schedule to respond to urgent requests as needed or at the request of the Regional Supervisor/Regional Director.

  • Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol and staffs the cases with Regional Supervisor/Regional Director.

  • Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.

  • Participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned/appropriate.

  • Participates in initiatives, studies, and pilot programs as directed by the customer and/or Magellan. This includes participation in pilot program certification and training processes, completion of activity documentation, integration of pilot activities in non-medical counseling work, and the utilization of applicable technology to complete required activities.

  • All other duties as assigned.

    Other Job Requirements

Responsibilities

Master's degree from an accredited graduate program in a relevant field of study to include, but not limited to, a mental health related field such as social work, psychology, marriage/family therapy, or counseling.

Valid unrestricted independent counseling license from a State, District of Columbia, US Territory or Commonwealth that grants authority to provide counseling services as an independent practitioner.

A minimum 2 years of post-licensure clinical experience.

Demonstrate intermediate-level competencies in technology and software (i.e., Microsoft Suite, Internet navigation, Smartphone/Tablet and application navigation, video-conferencing platform navigation).

Requires ability to engage and communicate with military members or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. May require travel to locations outside of a military base installation in a variety of physical environments. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain immunizations or vaccinations and provide record of receipt.

Ability to prove US Citizenship and must be fluent in English.

Understanding, sensitivity and empathy for service members and their families. Ability to develop trusting, helping relationships. Ability to work with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

Pass a National Agency Check and Inquiries (NACI) Clearance, an Installation Records Check (IRC), Criminal Background Check, and FBI Fingerprints Check.

Vehicle Operator's License Requirement: Unless specifically waived by the FEDSIM COR, all contractor personnel providing counseling support at Government locations shall possess a valid U.S. state vehicle operator's license. As a condition for employment under this contract, contractor personnel may be required to pass all tests for and obtain a U.S. military vehicle operator's permit for commercial sedans and similar, for use at Temporary Duty (TDY) locations, if required.

General Job Information

Title

Military and Family Life Counselor

Grade

MFLC Tier 2

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Master's - Behavioral Health

Education - Preferred

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, DL - Driver License, Valid In State - Other, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum: $59,922

Salary Maximum: $100,280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Senior Scrum Master - Fully Remote - Magellan Health Services
Posted: Sep 19, 2024 22:18
Maryland Heights, MO

Job Description

Are you an experienced Scrum Master looking for an opportunity to make a significant impact in the healthcare industry? We are seeking a Senior Scrum Master to join our fully remote team at our thriving healthcare company. As a Senior Scrum Master, you will be responsible for coaching and facilitating IT scrum or kanban teams, supporting them in achieving their sprint goals and continuously improving their processes. You will collaborate closely with Product Managers/Owners and fellow Scrum Masters to foster a self-aware, cross-trained, and continuously improving team environment. In this role, you will have the chance to lead a scrum team and ensure the successful delivery of high-value initiatives. If you are passionate about Agile practices, driving continuous improvement, and making a difference in healthcare, we invite you to join our team and help shape the future of healthcare delivery. Apply now and be part of our journey towards excellence!

  • Preferred experience in Jira

  • Understanding of applied agile (scrum/kanban) methodology required

  • You must be a change leader and be ready to facilitate change as a part of our current agile transformation

As a Senior Scrum Master, you will be a coach and facilitator for one-to-many IT Teams. Your work will include coaching team members, capturing and reporting metrics, proactively eliminating barriers, and facilitating team delivery on sprint goals. You will work closely with your team and Product Manager/Owner and peer Scrum Masters to support Sprint and Release Planning, foster team self-awareness, encourage cross-training, decision-making and continuous improvements. In this role, you will have the opportunity to support a team. The team will work in a medium volume of priority efforts and understand their impact to the bottom line shortly after implementation.

  • Lead the scrum team in moderate complexity work streams. Oversee scrum process and coach the teams on how to use scrum and Agile practices and methodology.

  • Influence and collaborate with others to drive continuous improvement. Advocate for transparency, inspection, and adaption.

  • Lead daily scrums, sprint planning, sprint reviews, Agile Release Train (ART) sync meetings to ensure full team engagement. Manage interdependencies for your teams.

  • Partner with the Product Manager/Owners to support short and long-term release planning, and to keep work backlog healthy and prepared for execution.

  • Conduct demand and capacity planning models.

  • Track deliverables and maintain in partnership with Product Managers an IT forecasting roadmap.

  • Oversee and manage scope, budget, timeline, quality, and deliverables that support business goals.

  • Create a team environment that is open, non-judgmental, and trustworthy, while emphasizing problem solving.

  • Protect scrum team from outside interference during a sprint.

  • Remove impediments or guide team on how to remove impediments.

  • Assess team maturity with assistance and coach the team to higher levels of maturity at a sustainable pace.

  • Report on team progress each sprint through defined metrics.

  • Partner with product manager/owner and business stakeholders to ensure scrum team focus is on highest business value.

  • Act as liaison between clients and delivery teams, making sure that projects are successful and that teams are enabled to deliver excellence.

  • Participate in project estimation session with technical and business stakeholders.

    Other Job Requirements

Responsibilities

4+ years' related experience in IT engineering and a minimum of 2 years' experience in Agile software development as a scrum master delivering medium complexity products to customers.

Servant leadership approach.

Strong presentation, influencing, and relationship management skills.

Knowledge of Agile principles and concepts.

Strong communication, organizational, analytical, critical thinking, and team building skills.

Experience in risk and change management.

Ability to work with teams not co-located.

Experience working with multiple software development teams that diligently applied Scrum principles, practices, and theory.

Critical thinking and problem solving skills.

Ability to lead team in brainstorming, root cause analysis, or similar problem-solving techniques to assist in resolving issues, crafting solutions, or defining process improvement.

Ability to coach on Scrum/Agile processes and give feedback to individuals and teams.

Demonstrated planning and organizing skills.

General Job Information

Title

Senior Scrum Master - Fully Remote

Grade

28

Work Experience - Required

IT, Scrum/Agile

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

CSM - Certified Scrum Master - Enterprise

Salary Range

Salary Minimum:

$83,890

Salary Maximum:

$142,610

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Military and Family Life Counselor - Magellan Health Services
Posted: Sep 19, 2024 22:17
Goldsboro, NC

Job Description

These positions are in support of Seymour Johnson Air Force Base either working on base with military members and their families or in local schools with high populations of military children attending. Candidates must be local or be willing to become local and licensed at the independent level as a Social Worker (LCSW), Therapist (LMFT), or Mental Health Counselor (LPC/LCMHC).

Provides the full breadth of MFLC consultation and counseling services to the command structure and military service members and their families at military installations. Responsible for providing MFLC services including non-medical, short-term, walk-around counseling, training/health and wellness presentations, and consultation to installation command regarding behavioral health issues with an understanding of the military unit, cultural and mission. Works closely with the Regional Supervisor/Regional Director, installation, and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

  • Provides non-medical, short-term, solution focused, walk-around counseling directly to eligible service and family members at assigned primary and secondary locations. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated.

  • Delivers training and health and wellness presentations, participates in health fairs and other base/installation activities as requested/directed.

  • Enters counselor activity data daily through smart phone, or web application, to assure that reporting is accurate from assigned installation, while maintaining client/service member confidentiality.

  • Consistently visible within the brigade/regiment which allows MFLC services to be accessible. Establishes and maintains working relationships with community resources and provides appropriate linkages for service members and their families. Partners with POC to provide MFLC services in a manner that addresses the needs of the installation. Develops an effective and professional working relationship with the installation POC.

  • Provides MFLC response to critical incidents, surge and on demand events, and special requests as directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager. Counselor will flex schedule to respond to urgent requests as needed or at the request of the Regional Supervisor/Regional Director.

  • Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol and staffs the cases with Regional Supervisor/Regional Director.

  • Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.

  • Participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned/appropriate.

  • Participates in initiatives, studies, and pilot programs as directed by the customer and/or Magellan. This includes participation in pilot program certification and training processes, completion of activity documentation, integration of pilot activities in non-medical counseling work, and the utilization of applicable technology to complete required activities.

  • All other duties as assigned.

    Other Job Requirements

Responsibilities

Master's degree from an accredited graduate program in a relevant field of study to include, but not limited to, a mental health related field such as social work, psychology, marriage/family therapy, or counseling.

Valid unrestricted independent counseling license from a State, District of Columbia, US Territory or Commonwealth that grants authority to provide counseling services as an independent practitioner.

A minimum 2 years of post-licensure clinical experience.

Demonstrate intermediate-level competencies in technology and software (i.e., Microsoft Suite, Internet navigation, Smartphone/Tablet and application navigation, video-conferencing platform navigation).

Requires ability to engage and communicate with military members or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. May require travel to locations outside of a military base installation in a variety of physical environments. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain immunizations or vaccinations and provide record of receipt.

Ability to prove US Citizenship and must be fluent in English.

Understanding, sensitivity and empathy for service members and their families. Ability to develop trusting, helping relationships. Ability to work with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

Pass a National Agency Check and Inquiries (NACI) Clearance, an Installation Records Check (IRC), Criminal Background Check, and FBI Fingerprints Check.

Vehicle Operator's License Requirement: Unless specifically waived by the FEDSIM COR, all contractor personnel providing counseling support at Government locations shall possess a valid U.S. state vehicle operator's license. As a condition for employment under this contract, contractor personnel may be required to pass all tests for and obtain a U.S. military vehicle operator's permit for commercial sedans and similar, for use at Temporary Duty (TDY) locations, if required.

General Job Information

Title

Military and Family Life Counselor

Grade

MFLC Tier 2

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Master's - Behavioral Health

Education - Preferred

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, DL - Driver License, Valid In State - Other, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum: $59,922

Salary Maximum: $100,280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Military Child Youth Counselor - Magellan Health Services
Posted: Sep 19, 2024 22:17
Fort Story, VA

Job Description

This position has the primary responsibility of providing the full breadth of Child and Youth Behavioral (CYB) counseling services to children of all ages of military service members and their families at military installations to include civilian expeditionary work force and their families (when activated). These services may include non-medical counseling, training/health and wellness presentations, consultation with parents, personnel at child development centers, and consultation to installation command regarding behavioral health issues affecting children and youth. CYB counselors will be assigned to child development centers, youth programs, summer camps, and on demand assignments. The counselors work closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

  • Provides non-medical, short-term, solution focused counseling directly to eligible children and youth of service members at assigned primary and secondary locations. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated.

  • CYB counselors will also have a focus on supporting the staff and personnel of Child Development Centers (CDC), youth programs and summer camps (if available/assigned) as well as providing parent support, training, and guidance.

  • Provides training and health and wellness presentations, participate in health fairs and other base/installation activities focused on children and youth.

  • Enters counselor activity data daily through smart phone or web application to assure that reporting is accurate from assigned installation while maintaining confidentiality and anonymity of service/family member.

  • Establishes and maintains working relationships with community resources focused on children and youth and provides appropriate linkages. Consistently visible within the assigned location(s) which allows MFLC services to be accessible. When working with children, counselor must abide by line -of-sight protocol. (Another adult with responsibility for the child must be able to see the counselor and child they are working with at all times.)

  • Partners with POC to provide CYB services in a manner that addresses the needs of the installation/facility. Develops an effective and professional working relationship with the installation/facility POC.

  • Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol and staffs the cases with Regional Supervisor/Regional Director.

  • Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations and in facilities to which the counselor is assigned. Responds to critical incidents and special requests as directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager. The CYB will flex schedule to respond to urgent requests as needed or at the request of the Regional Supervisor/Regional Director.

  • Participates in regular in-services/training, Quality Improvement committees, initiatives, studies, pilot programs other contract activities as assigned/appropriate as directed by the customer and/or Magellan. This includes participation in pilot program certification and training processes, completion of activity documentation, integration of pilot activities in non-medical counseling work, and the utilization of applicable technology to complete required activities.

  • All other duties as assigned.

    Other Job Requirements

Responsibilities

Master's Degree from an accredited Graduate Program in a Mental Health related field.

Valid unrestricted independent counseling license from a State, District of Columbia, US Territory or Commonwealth that grants authority to provide counseling services as an independent practitioner. A minimum of two years of post-license clinical experience.

Demonstrate intermediate-level competencies in technology and software (i.e., Microsoft Suite, Internet navigation, Smartphone/Tablet and application navigation, video-conferencing platform navigation).

Requires ability to engage and communicate with military members or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain current immunizations or vaccinations and provide record of receipt.

Ability to prove US Citizenship and must be fluent in English.

Understanding, sensitivity and empathy for children, service members and their families. Ability to develop trusting, helping relationships. Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

Pass a Child National Agency Check and Inquiries (CNACI) Clearance and an Installation Records Check (IRC), Criminal History Background Check and FBI Fingerprints Check.

Vehicle Operator's License Requirement: Unless specifically waived by the FEDSIM COR, all contractor personnel providing counseling support at Government locations shall possess a valid U.S. state vehicle operator's license. As a condition for employment under this contract, contractor personnel may be required to pass all tests for and obtain a U.S. military vehicle operator's permit for commercial sedans and similar, for use at Temporary Duty (TDY) locations, if required.

Must meet the Magellan MFLC CYB criteria for experience with children and youth and specialty in child and adolescent development/psychology. School assigned counselors must have past work experience in a school setting to qualify for assignment.

General Job Information

Title

Military Child Youth Counselor

Grade

MFLC Tier 2

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Master's - Behavioral Health

Education - Preferred

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, DL - Driver License, Valid In State - Other, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred

This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Senior Scrum Master - Fully Remote - Magellan Health Services
Posted: Sep 19, 2024 22:17
Maryland Heights, MO

Job Description

Are you an experienced Scrum Master looking for an opportunity to make a significant impact in the healthcare industry? We are seeking a Senior Scrum Master to join our fully remote team at our thriving healthcare company. As a Senior Scrum Master, you will be responsible for coaching and facilitating IT teams, supporting them in achieving their sprint goals and continuously improving their processes. You will collaborate closely with Product Managers/Owners and fellow Scrum Masters to foster a self-aware, cross-trained, and continuously improving team environment. In this role, you will have the chance to lead a scrum team and ensure the successful delivery of high-value initiatives. If you are passionate about Agile practices, driving continuous improvement, and making a difference in healthcare, we invite you to join our team and help shape the future of healthcare delivery. Apply now and be part of our journey towards excellence!

  • Must have experience executing as a scrum master in an agile transformation

  • Must be motivated to drive change

  • Must be a SME in Scrum and/or Kanban methodology

  • Advanced Jira knowledge preferred

As a Senior Scrum Master, you will be a coach and facilitator for one-to-many IT Teams. Your work will include coaching team members, capturing and reporting metrics, proactively eliminating barriers, and facilitating team delivery on sprint goals. You will work closely with your team and Product Manager/Owner and peer Scrum Masters to support Sprint and Release Planning, foster team self-awareness, encourage cross-training, decision-making and continuous improvements. In this role, you will have the opportunity to support a team. The team will work in a medium volume of priority efforts and understand their impact to the bottom line shortly after implementation.

  • Lead the scrum team in moderate complexity work streams. Oversee scrum process and coach the teams on how to use scrum and Agile practices and methodology.

  • Influence and collaborate with others to drive continuous improvement. Advocate for transparency, inspection, and adaption.

  • Lead daily scrums, sprint planning, sprint reviews, Agile Release Train (ART) sync meetings to ensure full team engagement. Manage interdependencies for your teams.

  • Partner with the Product Manager/Owners to support short and long-term release planning, and to keep work backlog healthy and prepared for execution.

  • Conduct demand and capacity planning models.

  • Track deliverables and maintain in partnership with Product Managers an IT forecasting roadmap.

  • Oversee and manage scope, budget, timeline, quality, and deliverables that support business goals.

  • Create a team environment that is open, non-judgmental, and trustworthy, while emphasizing problem solving.

  • Protect scrum team from outside interference during a sprint.

  • Remove impediments or guide team on how to remove impediments.

  • Assess team maturity with assistance and coach the team to higher levels of maturity at a sustainable pace.

  • Report on team progress each sprint through defined metrics.

  • Partner with product manager/owner and business stakeholders to ensure scrum team focus is on highest business value.

  • Act as liaison between clients and delivery teams, making sure that projects are successful and that teams are enabled to deliver excellence.

  • Participate in project estimation session with technical and business stakeholders.

    Other Job Requirements

Responsibilities

4+ years' related experience in IT engineering and a minimum of 2 years' experience in Agile software development as a scrum master delivering medium complexity products to customers.

Servant leadership approach.

Strong presentation, influencing, and relationship management skills.

Knowledge of Agile principles and concepts.

Strong communication, organizational, analytical, critical thinking, and team building skills.

Experience in risk and change management.

Ability to work with teams not co-located.

Experience working with multiple software development teams that diligently applied Scrum principles, practices, and theory.

Critical thinking and problem solving skills.

Ability to lead team in brainstorming, root cause analysis, or similar problem-solving techniques to assist in resolving issues, crafting solutions, or defining process improvement.

Ability to coach on Scrum/Agile processes and give feedback to individuals and teams.

Demonstrated planning and organizing skills.

General Job Information

Title

Senior Scrum Master - Fully Remote

Grade

28

Work Experience - Required

IT, Scrum/Agile

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

CSM - Certified Scrum Master - Enterprise

Salary Range

Salary Minimum:

$83,890

Salary Maximum:

$142,610

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Senior Scrum Master - Fully Remote - Magellan Health Services
Posted: Sep 19, 2024 22:15
Maryland Heights, MO

Job Description

Are you an experienced Scrum Master looking for an opportunity to make a significant impact in the healthcare industry? We are seeking a Senior Scrum Master to join our fully remote team at our thriving healthcare company. As a Senior Scrum Master, you will be responsible for coaching and facilitating IT teams, supporting them in achieving their sprint goals and continuously improving their processes. You will collaborate closely with Product Managers/Owners and fellow Scrum Masters to foster a self-aware, cross-trained, and continuously improving team environment. In this role, you will have the chance to lead a scrum team and ensure the successful delivery of high-value initiatives. If you are passionate about Agile practices, driving continuous improvement, and making a difference in healthcare, we invite you to join our team and help shape the future of healthcare delivery. Apply now and be part of our journey towards excellence!

  • Must have experience executing as a scrum master in an agile transformation

  • Must be motivated to drive change

  • Must be a SME in Scrum and/or Kanban methodology

  • Advanced Jira knowledge preferred

As a Senior Scrum Master, you will be a coach and facilitator for one-to-many IT Teams. Your work will include coaching team members, capturing and reporting metrics, proactively eliminating barriers, and facilitating team delivery on sprint goals. You will work closely with your team and Product Manager/Owner and peer Scrum Masters to support Sprint and Release Planning, foster team self-awareness, encourage cross-training, decision-making and continuous improvements. In this role, you will have the opportunity to support a team. The team will work in a medium volume of priority efforts and understand their impact to the bottom line shortly after implementation.

  • Lead the scrum team in moderate complexity work streams. Oversee scrum process and coach the teams on how to use scrum and Agile practices and methodology.

  • Influence and collaborate with others to drive continuous improvement. Advocate for transparency, inspection, and adaption.

  • Lead daily scrums, sprint planning, sprint reviews, Agile Release Train (ART) sync meetings to ensure full team engagement. Manage interdependencies for your teams.

  • Partner with the Product Manager/Owners to support short and long-term release planning, and to keep work backlog healthy and prepared for execution.

  • Conduct demand and capacity planning models.

  • Track deliverables and maintain in partnership with Product Managers an IT forecasting roadmap.

  • Oversee and manage scope, budget, timeline, quality, and deliverables that support business goals.

  • Create a team environment that is open, non-judgmental, and trustworthy, while emphasizing problem solving.

  • Protect scrum team from outside interference during a sprint.

  • Remove impediments or guide team on how to remove impediments.

  • Assess team maturity with assistance and coach the team to higher levels of maturity at a sustainable pace.

  • Report on team progress each sprint through defined metrics.

  • Partner with product manager/owner and business stakeholders to ensure scrum team focus is on highest business value.

  • Act as liaison between clients and delivery teams, making sure that projects are successful and that teams are enabled to deliver excellence.

  • Participate in project estimation session with technical and business stakeholders.

    Other Job Requirements

Responsibilities

4+ years' related experience in IT engineering and a minimum of 2 years' experience in Agile software development as a scrum master delivering medium complexity products to customers.

Servant leadership approach.

Strong presentation, influencing, and relationship management skills.

Knowledge of Agile principles and concepts.

Strong communication, organizational, analytical, critical thinking, and team building skills.

Experience in risk and change management.

Ability to work with teams not co-located.

Experience working with multiple software development teams that diligently applied Scrum principles, practices, and theory.

Critical thinking and problem solving skills.

Ability to lead team in brainstorming, root cause analysis, or similar problem-solving techniques to assist in resolving issues, crafting solutions, or defining process improvement.

Ability to coach on Scrum/Agile processes and give feedback to individuals and teams.

Demonstrated planning and organizing skills.

General Job Information

Title

Senior Scrum Master - Fully Remote

Grade

28

Work Experience - Required

IT, Scrum/Agile

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

CSM - Certified Scrum Master - Enterprise

Salary Range

Salary Minimum:

$83,890

Salary Maximum:

$142,610

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Senior Scrum Master - Fully Remote - Magellan Health Services
Posted: Sep 19, 2024 22:15
Maryland Heights, MO

Job Description

Are you an experienced Scrum Master looking for an opportunity to make a significant impact in the healthcare industry? We are seeking a Senior Scrum Master to join our fully remote team at our thriving healthcare company. As a Senior Scrum Master, you will be responsible for coaching and facilitating IT teams, supporting them in achieving their sprint goals and continuously improving their processes. You will collaborate closely with Product Managers/Owners and fellow Scrum Masters to foster a self-aware, cross-trained, and continuously improving team environment. In this role, you will have the chance to lead a scrum team and ensure the successful delivery of high-value initiatives. If you are passionate about Agile practices, driving continuous improvement, and making a difference in healthcare, we invite you to join our team and help shape the future of healthcare delivery. Apply now and be part of our journey towards excellence!

  • Must have experience executing as a scrum master in an agile transformation

  • Must be motivated to drive change

  • Must be a SME in Scrum and/or Kanban methodology

  • Advanced Jira knowledge preferred

As a Senior Scrum Master, you will be a coach and facilitator for one-to-many IT Teams. Your work will include coaching team members, capturing and reporting metrics, proactively eliminating barriers, and facilitating team delivery on sprint goals. You will work closely with your team and Product Manager/Owner and peer Scrum Masters to support Sprint and Release Planning, foster team self-awareness, encourage cross-training, decision-making and continuous improvements. In this role, you will have the opportunity to support a team. The team will work in a medium volume of priority efforts and understand their impact to the bottom line shortly after implementation.

  • Lead the scrum team in moderate complexity work streams. Oversee scrum process and coach the teams on how to use scrum and Agile practices and methodology.

  • Influence and collaborate with others to drive continuous improvement. Advocate for transparency, inspection, and adaption.

  • Lead daily scrums, sprint planning, sprint reviews, Agile Release Train (ART) sync meetings to ensure full team engagement. Manage interdependencies for your teams.

  • Partner with the Product Manager/Owners to support short and long-term release planning, and to keep work backlog healthy and prepared for execution.

  • Conduct demand and capacity planning models.

  • Track deliverables and maintain in partnership with Product Managers an IT forecasting roadmap.

  • Oversee and manage scope, budget, timeline, quality, and deliverables that support business goals.

  • Create a team environment that is open, non-judgmental, and trustworthy, while emphasizing problem solving.

  • Protect scrum team from outside interference during a sprint.

  • Remove impediments or guide team on how to remove impediments.

  • Assess team maturity with assistance and coach the team to higher levels of maturity at a sustainable pace.

  • Report on team progress each sprint through defined metrics.

  • Partner with product manager/owner and business stakeholders to ensure scrum team focus is on highest business value.

  • Act as liaison between clients and delivery teams, making sure that projects are successful and that teams are enabled to deliver excellence.

  • Participate in project estimation session with technical and business stakeholders.

    Other Job Requirements

Responsibilities

4+ years' related experience in IT engineering and a minimum of 2 years' experience in Agile software development as a scrum master delivering medium complexity products to customers.

Servant leadership approach.

Strong presentation, influencing, and relationship management skills.

Knowledge of Agile principles and concepts.

Strong communication, organizational, analytical, critical thinking, and team building skills.

Experience in risk and change management.

Ability to work with teams not co-located.

Experience working with multiple software development teams that diligently applied Scrum principles, practices, and theory.

Critical thinking and problem solving skills.

Ability to lead team in brainstorming, root cause analysis, or similar problem-solving techniques to assist in resolving issues, crafting solutions, or defining process improvement.

Ability to coach on Scrum/Agile processes and give feedback to individuals and teams.

Demonstrated planning and organizing skills.

General Job Information

Title

Senior Scrum Master - Fully Remote

Grade

28

Work Experience - Required

IT, Scrum/Agile

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

CSM - Certified Scrum Master - Enterprise

Salary Range

Salary Minimum:

$83,890

Salary Maximum:

$142,610

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Military and Family Life Counselor - Child/Youth - Magellan Health Services
Posted: Sep 19, 2024 02:16
Columbia, SC

Job Description

Additional Job Description

This position is in support of a Child and Youth Center at Fort Jackson, SC. Candidates must be local to Fort Jackson and be licensed at the independent level as a Mental Health Counselor (LPC or LMHC), Therapist (LMFT), Social Worker (LCSW) or equivalent independent licensure.

Provides the full breadth of Child and Youth Behavioral (CYB) Military Family Life Counseling (MFLC) services to children of all ages of military service members and their families at military installations to include civilian expeditionary work force and their families (when activated). These services may include non-medical counseling, training/health and wellness presentations, consultation with parents, personnel at child development centers, and consultation to installation command regarding behavioral health issues affecting children and youth. CYB counselors will be assigned to child development centers, youth programs, summer camps, and on demand assignments. The counselors work closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

  • Provides non-medical, short-term, solution focused counseling directly to children and youth of service members. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated.

  • CYB counselors will also have a focus on supporting the staff and personnel of Child Development Centers (CDC), youth programs and summer camps as well as providing parent support, training and guidance.

  • Provides training and health and wellness presentations, participate in health fairs and other base/installation activities focused on children and youth.

  • Enters counselor activity data on a daily basis through smart phone or web application to assure that reporting is accurate from assigned installation while maintaining confidentiality and anonymity of service/family member.

  • Creates a presence on the installation in which the service and family members feel comfortable approaching the counselor and recognize the program to be confidential. Creates a presence in child and youth settings. Is available to children, youth, and staff. When working with children, counselor must abide by line of sight protocol. (Another adult with responsibility for the child must be able to see the counselor and child they are working with at all times.)

  • Establishes and maintains working relationships with community resources focused on children and youth and provides appropriate linkages.

  • Partners with POC to provide CYB services in a manner that addresses the needs of the installation/facility. Develops an effective and professional working relationship with the installation/facility POC.

  • Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol and staffs the cases with Regional Supervisor/Regional Director.

  • Communicates with Regional Supervisors and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations and in facilities to which the counselor is assigned.

  • Responds to critical incidents and special requests as directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager. The CYB will flex schedule to respond to urgent requests as needed.

  • Participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned/appropriate.

    Other Job Requirements

Responsibilities

Master's Degree from an accredited Graduate Program in a Mental Health related field.

Valid unrestricted counseling license from a State, District of Columbia, US Territory or Commonwealth that grants authority to provide counseling services as an independent practitioner.

For assignments in the 50 states, counselors shall be licensed or certified in the state in which the client is receiving services.

Minimum 2 years of post-masters supervised clinical experience.

Must meet the Magellan MFLC CYB criteria for experience with children and youth and specialty in child and adolescent development/psychology.

Pass a Child National Agency Check and Inquiries (CNACI) Clearance and an Installation Records Check (IRC), Criminal History Background Check and FBI Fingerprints Check.

Understanding, sensitivity and empathy for children, service members and their families. Ability to develop trusting, helping relationships. Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.

Ability to prove US Citizenship and must be fluent in English.

Requires ability to engage and communicate with military members or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain current immunizations or vaccinations and provide record of receipt.

Vehicle Operator's License Requirement: Unless specifically waived by the FEDSIM COR, all contractor personnel providing counseling support at Government locations shall possess a valid U.S. state vehicle operator's license. As a condition for employment under this contract, contractor personnel may be required to pass all tests for and obtain a U.S. military vehicle operator's permit for commercial sedans and similar, for use at Temporary Duty (TDY) locations, if required.

General Job Information

Title

Military and Family Life Counselor - Child/Youth

Grade

MFLC Tier 3

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Master's - Behavioral Health, Master's - Social Work

Education - Preferred

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, DL - Driver License, Valid In State - Other, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum: $59,922

Salary Maximum: $100,280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Personal Financial Counselor III, March ARB, CA - Magellan Health Services
Posted: Sep 19, 2024 02:15
March Air Reserve Base, CA

Job Description

This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.

  • Provides personal financial counseling and management services directly to service members and their families.

  • Assists service members in establishing a spending plan for extended absences.

  • Develops and makes available informational financial materials to service members and families.

  • Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.

  • Responds to requests for age-appropriate classes or seminars.

  • Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.

  • Manages duty to warn situations according to Department of Defense (DoD) protocol.

  • Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.

  • Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.

  • All other duties as assigned.

    Other Job Requirements

Responsibilities

Bachelor's degree required.

May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.

May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.

5+ years of financial counseling experience.

Must be a U.S. citizen and speak fluent English.

If required by the contract, must be bilingual in English and Spanish.

May be required to work outside of traditional office hours (e.g., weekends) to support business needs.

Be able to obtain a favorably adjudicated Tier 2 investigation.

Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).

General Job Information

Title

Personal Financial Counselor III, March ARB, CA

Grade

24

Work Experience - Required

Financial Counseling

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

AFC - Accredited Financial Counselor - Enterprise, CFP - Certified Financial Planner - Enterprise, ChFC - Chartered Financial Consultant - Enterprise, DL - Driver License, Valid In State - Other

License and Certifications - Preferred

Salary Range

Salary Minimum:

$58,440

Salary Maximum:

$93,500

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail

Military and Family Life Counselor - Short Term Surge (10/1-12/29) - Magellan Health Services
Posted: Sep 19, 2024 02:14
Scott Air Force Base, IL

Job Description

The Assignment Ready Counselor (ARC) will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. The Summer ARC counselor position covers assignments during the May 15th through September 15th time period, coinciding with the school summer break. With minimal guidance and oversight, provides the full breadth of Adult or Child and Youth Behavioral (CYB) counseling services to military service members and their families at military installations. These services may include non- medical counseling, training/health and wellness presentations, consultation with parents, personnel at child daycare centers and schools, and consultation to installation command regarding behavioral health issues affecting military personnel and their family members. ARC CYB counselors may be assigned to DoDEA schools and community schools and will need to have experience working in a school setting to qualify for ARC role in backing up a school position. CYB counselors may also be assigned to youth programs, summer camps, and on demand assignments. ARC adult counselors may be assigned to support MFLC services in a variety of military community and readiness centers, as well as on-demand and surge assignments. The counselors work closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.

  • Provides non-medical, short term, solution focused, counseling directly to adults, children, and youth of service members. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated.

  • CYB counselors will also have a focus on supporting the staff and personnel of CDCs, DoDEA and community schools, youth programs and summer camps as well as providing parent training and guidance.

  • Provides training and health and wellness presentations, participate in health fairs and other base/installation activities.

  • Enters counselor activity data daily through smart phone or web application assure that reporting is accurate from assigned installation while maintaining confidentiality and anonymity of service / family member.

    Other Job Requirements

Responsibilities

Master's Degree from an accredited graduate program in a mental health related field, or social work.

With short notice, willing to accept assignments of undefined periods to include weekends.

Can cover, on a full-time basis, assignments of varying length from a weekend to two weeks.

Quickly builds rapport with service personnel clients, family members, students, parents and co-workers.

Adaptable to new working conditions, varying location rules, etc.; adjusts working style to align with each work environment.

Able to work effectively with minimal instruction and guidance.

Listens carefully to instructions provided.

With minimal notice, participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned.

Requires ability to quickly engage and communicate with military members, spouses or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain current immunizations or vaccinations and provide record of receipt.

Ability to prove US Citizenship and must be fluent in English.

Advanced knowledge of brief therapy and solution-focused counseling methods.

Prior military service/military family member and/or strong familiarity with military culture desired.

For CYB positions must meet the Magellan MFLC CYB criteria for experience with children and youth and specialty in child and adolescent development/psychology.

Creates a presence on the installation in which the service and family members feel comfortable approaching the counselor and recognize the program to be confidential; for CYB counselors -- creates a presence in child and youth settings, is available to children, youth, and staff. When working with children, counselor must abide by line of site protocol.

Establishes and maintains working relationships with community resources and provides appropriate linkages.

Partners with POC to provide Adult and CYB services in a manner that addresses the needs of the installation/facility. Develops an excellent working relationship with the installation/facility POC.

Manages duty to warn and restricted reporting situations according to DoD protocol and staffs the cases with Regional Supervisor/Regional Director.

Communicates with Regional Supervisors and participate in regular individual and group supervision, sharing information regarding trends and issues on the installations and in facilities to which they are assigned for substitute or on call services.

Responds to critical incidents and special requests as directed by the POC and approved by the OSD program manager.

General Job Information

Title

Military and Family Life Counselor - Short Term Surge (10/1-12/29)

Grade

MFLC ARC

Work Experience - Required

Clinical

Work Experience - Preferred

Education - Required

Master's - Behavioral Health, Master's - Social Work

Education - Preferred

License and Certifications - Required

Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, DL - Driver License, Valid In State - Other, LPC - Licensed Professional Counselor - Care Mgmt, Must be an independently licensed behavioral health clinician - Care Mgmt

License and Certifications - Preferred

Salary Range

Salary Minimum: $59,922

Salary Maximum: $100,280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.



Job Detail