Company Detail

Job Description

Job Description

Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in field sales teams and play a critical role in supporting our customer centric business model.

This position is responsible for working in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health (AH) Companion Animal product portfolio, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Territory Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners.

This role will cover the Johnson City, TN territory. It is required that our sales employees reside in the territory in which they support.

Essential Accountabilities:

• Communicates about our company's Animal Health's product portfolio in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs.

• Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.

• Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in solutions, partner involvement and potential offerings for customers resulting in sales opportunities and account sales growth of Animal Health products and services.

• Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.

• Work collaboratively to foster a 'One Company' approach to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.

• Shares with other team members within the region to foster growth and development within the team.

• Analyze monthly sales results and manage expenses within budget guidelines.

• Identifies and selects programs/services available within Animal Health's available resources to address customer needs and provide education & training opportunities to accounts.

• Works with leadership and Field Professional Services to develop and deliver relevant offerings that address desired customer needs.

• Develop current understanding of Animal Health products, industry trends and competitor landscape.

• Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.

• Responsible for developing and meeting learning and development objectives agreed upon with leadership.

Background & Education

• Bachelor's Degree with sales experience preferred OR a minimum of high school diploma with at least 5 years of relevant work experience which could include: professional sales, distribution, experience in marketing, military service, or veterinary/ healthcare/ scientific field (pharmaceutical, biotech, or medical devices).

Required Skills/Abilities:

• Excellent interpersonal/communication and presentation skills

• Demonstrated motivation and focus on achieving measurable, tangible results.

• Commitment to collaboration as the normal mode of working and resolving problems.

• Demonstrated understanding of positions' contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.

• Demonstrated ability to independently understand customers' evolving needs and expectations and combines with knowledge of customers' organization and culture to drive results.

• Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources.

• Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.

• Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.

• Ability to work both independently and as part of a team.

• Ability to travel overnight and some weekend activity.

Preferred Skills/Abilities

• Sales experience and/or experience within the Animal Health Industry.

• Knowledge of animal health biological and pharmaceutical products.

• Understanding or experience working with distribution.

• Multi-lingual fluency preferred, particularly in Spanish.

#MSJR

#NSN2024

CABUEXP24

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

1st - Day

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/8/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/08/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315769

Job Detail

• Company:
  Merck

Job Description

Job Description

Are you a seasoned reliability expert looking to take your career to the next level? Do you have a passion for improving asset reliability and driving excellence in vaccine manufacturing? We're seeking a highly skilled and experienced Senior Reliability Engineer to join our Engineering Maintenance & Utilities (EMU) Reliability Engineering Group.

Senior Reliability Engineer

As a member of the Engineering Maintenance & Utilities (EMU) Reliability Engineering Group, the primary role of the Senior Reliability Engineer is to improve asset reliability of manufacturing process and utility equipment within an end-to-end (E2E) operating unit at a Vaccine manufacturing facility. This improvement is achieved via two main, interrelated functions of the Senior Reliability Engineer: 1) Reliability improvement opportunity identification through analysis and observation, and 2) Reliability Program Management and application.

The first function requires the employment of analytical and collaborative skills to evaluate asset reliability, identify improvement opportunities, and to partner with others in order to achieve the most effective solution. The second function requires Program Management and Program Development skills, based on the opportunities identified. The Senior Reliability Engineer will apply reliability tools available via established, existing Reliability Programs such as RBAM (Risk-Based Asset Management), Maintenance Strategies, Asset Availability Tracking, etc., will be expected to identify any gaps in our existing Reliability Programs, and to close those gaps through continuous improvement of an existing program, or, if a needed capability does not exist, through the development of new Reliability Programs.

To summarize, the Senior Reliability Engineer is responsible for proactively identifying and reducing or eliminating asset risk through the application of existing or new Reliability tools and processes. The Senior Reliability Engineer will frequently interact with peers as well as leads within Operations, Technical Operations, Maintenance, as well as other functional groups, to provide the results and recommendation based on technical evaluations within their respective area of coverage.

Primary Responsibilities

Technical

• Being the reliability engineering focal point for integrated process teams (IPTs), including interfacing with team members, using established reliability tools to understand risk and the status of risk-mitigating actions, and communicating status of risks and actions

• Field application of Reliability tools and principles to ensure that equipment operates in compliance with safety, environmental, and quality requirements

• Identify and initiate preventive/predictive maintenance processes and precision maintenance techniques where gaps exist

• Perform root cause failure analysis on equipment failures and develop strategies to prevent recurrence

• Serve as technical liaison for capital projects to ensure reliability, maintainability and operability of installed equipment

• Monitor the performance of equipment reliability metrics, investigate variance from targets and implement action items to improve performance

• Provide technical input to support production area quality deviation investigations

• Conducting spare part reviews or maintenance reviews to ensure that CMMS data is properly configured to support reliability efforts (ensuring accurate asset bill of materials and effective maintenance job plans)

Leadership

• Project Team Leadership, including coaching and guiding team members

• Significant project management, including project accountability (e.g. scoping, planning, scheduling, forecasting) with minimal supervision

• Execute activities to meet production targets, product and maintenance cost reduction targets

• Influencing others to adopt different points of view as appropriate

• Professional Networking and Relationship Management

Position Qualifications:

Education Minimum Requirements

• Bachelor degree in Engineering or equivalent technical major or Bachelor degree

Required Experience and Skills

• Four years' in a functional area such as Operations, Technology, Engineering, Maintenance, Military, Formal Reliability and/or previous supervisory experience

• Four years' expertise in industrial manufacturing, maintenance, industrial engineering and/or reliability engineering

• Strategic and effective Program Management | Communication and interpersonal skills

• Solid computer skills, including Microsoft Word, Excel and PowerPoint | Mechanical aptitude

Preferred Experience and Skills

• Certified Maintenance and Reliability professional (CMRP) or Reliability Centered Maintenance (RCM) Certification

• Root Cause Analysis | Failure Mode Effects Analysis

• Computerized Management Maintenance Systems (SAP or Infor EAM/HxGN preferred)

• Two years' supporting relevant manufacturing or processing (aseptic/sterile, bulk, solid oral dosage, packaging, utilities etc.)

• Demonstrated knowledge of High Performing Organization tools and methodology, including Lean Six Sigma Methodology (Green Belt certification)

• Demonstrated experience of interacting with site, divisional or regulatory audits

• Working knowledge of cGMP for pharmaceutical and/or vaccine manufacturing

• Project management experience

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

10/14/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/14/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315000

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315369

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315367

Job Detail

• Company:
  Merck

Job Description

Job Description

The candidate selected for this hybrid position will have responsibilities as both an Institutional Account Lead (IAL) and Payer Account Executive within the assigned geography and for assigned accounts. The Primary Territory for this position covers Minnesota, South Dakota, and North Dakota, therefore, the percentage of travel required may be less, or more, depending on where a candidate resides in or near the geography.

Primary Activities & Responsibilities include but are not limited to the following:

The IAL Hybrid Institutional Account Lead / Payer Account Executive will manage the business relationship between our Company and assigned customer accounts with the following goals:

• Establishing profitable product access within our Company's product strategy

• Optimizing Net Sales and Contract Performance across a portfolio of our Company products

• Ensuring proper oversight and compliance with our Company policies and exercising appropriate financial stewardship

IAL Primary Activities:

• The IAL is responsible for appropriately addressing customer educational needs, interacting with multiple stakeholders within the assigned account to enhance our Company's business relationship with its customers. Each IAL is responsible for the following designated customers as assigned by the HCS Regional Director:

• Integrated Delivery Network (IDN, including hospital outpatient and home-infusion if IDN owned)

• Federal accounts (including Veterans' Affairs and Military Treatment Facilities)

• Corrections

• The IAL engages senior Institutional Leadership and is responsible for building trust and credibility with their assigned customers through strong interpersonal relationships, in depth knowledge of the customer's organization, objectives, and business and environmental issues impacting the customer, and in-depth knowledge of the same for our Company. The IAL engages senior Institutional Leadership in the following roles using approved messages and resources:

• Pharmacy Service Line, and will serve as lead for the assigned customers across our Company's account teams with overlapping contacts with the customer

• Information Technology Departments and will serve as lead for assigned customers across our Company's account teams with overlapping contacts with the customer

• Veterans Integrated Service Network (VISN) & VISN Pharmacy Executive within the Veterans'' Affairs system

• C-Suite in top assigned accounts

• Develops strategic and tactical account plans for assigned accounts. The responsibilities could include the following:

Economic:

• Persuasively presenting Group Purchasing Organization (GPO) brand pricing programs to pharmacy leadership

• Negotiate direct contracts, where appropriate

• Communicating approved financial, health care economic and budget impact models

Operational:

• Communicating product access with overlay Field Based Employees (FBE) for assigned IDN accounts

• Confirming customer contracts are properly loaded to provide the appropriate contract pricing to the eligible sites of care

• Communicating approved information to customer Information Technology departments

• Leads account planning for assigned IDN Accounts with other IAM colleagues and FBE's

• Manages on going communications to extended Team

• Account coordination and access facilitation to overlapping contacts with FBE's

• Promote assigned our Company products along entire continuum of care (transition of care) using approved messages and resources

• Conducts appropriate business review of account performance to optimize net sales for our Company

Clinical:

• Communicate to customers the clinical value proposition for assigned products using approved messages and resources

• Appropriately use approved our Company resources to meet customer educational needs

Payer Account Executive Primary Activities

The Payer Account Executive leads the development and implementation of long-term Customer Account Plans. The AE collaborates with the customer team to identify and pursue areas of mutual opportunity (Payers and HCP's) based on better health outcomes for patients. Negotiates contract terms and conditions with the customer. Responsible for P&L (revenue/expenses) for the Payer business.

• Customer Account Planning and Management

• Accountable for payer customer/portfolio P&L (revenue and expenses); works with other stakeholders (Customer Manager, Directors, Planners) to provide input on resource allocation decisions across customer targets within the larger geography.

• Serves as the primary interface and owner for the customer (payer) account and is responsible for the overall (payer) customer experience.

• Establishes relationships and maintains a pervasive communication network with the (payer) customer at many levels, including corporate personnel, medical directors in charge of provider networks, quality directors, pharmacy directors, financial directors, COO, CEO.

• Conducts business strategy discussions and performance reviews with key customers on a regular basis (plays a significant role in ensuring that the Director of Commercial Operations, Customer Team Leader(s), and understand the (payer) customer's business strategy and support it at the local HCP level)

• Proactively meet with (payer) customers to solicit feedback and adjust plans on a regular basis

• Develop Customer Account plans aligned with Managed Care and brand strategies over a 3-5-year time horizon. Solicits input from Director of Commercial Operations, Customer Team Leader(s), and other relevant stakeholders to develop the long-term customer plan. Assesses competitor position as part of account plan development.

• Identifies, understands and can articulate the key drivers affecting the customers' business including the customer's long-term plan and objectives.

• Utilizes customer account strategy to define the objectives of the customer relationship

• Identifies potential customer issues and needs (clinical, financial, business)

• Collaborates with the customer to identify and pursue areas of mutual opportunity, focused on better health outcomes for patients

• Develop innovative contracting to support better health outcomes

• Leverages programs and services designed to improve treatment and better outcomes for patients

• Represents the voice of the customer and advocates on behalf of the customer

• Coordinates and manages the communication process between customers and identified internal or external expert(s) and ensures customer needs are accurately identified and addressed

• Proactively identifies the internal and external experts needed to communicate complex clinical and scientific information to customers

• Based on customer needs, provide appropriate clinical support and knowledge related to our Company products.

• Communicates our Company activities that would be relevant to the Customer including promotional positioning (support of appropriate utilization) and/or provider quality and outcomes-based activities.

• Provides feedback to and gains feedback from, the Solutions Consultant to ensure solution meets customer need.

• Business Operations:

• Interface with Contract Management and serve as the primary negotiator with the customer for product price discounts

• Develops negotiation strategy in collaboration with Financial-Contracting Manager/Director

• Develops innovative contracting to support better health outcomes

• Communicates actively with Customer Team Leader and customer team members regarding customer priorities, issues, and initiatives

• Coordinates with Customer Team Leader counterparts on a very frequent basis to ensure understanding of the customer's business issues and appropriately leverage opportunities to improve alignment between the HCP and Payer customers (identify issues, opportunities and interdependencies between Payers and Providers)

• Understands of the interplay of key MC customers and regional stakeholders (provider networks, state and local government, clients (employer and member)) to establish relationships with influencers that will impact the customer relationship and maximize customer value

Qualifications:

Minimum Qualifications:

• Bachelor's degree candidates: 3+ years of recent Sales or Account Management experience

• Demonstrated leadership skills

• Strong business and financial acumen of the external healthcare environment.

• Strong interpersonal and communication skills.

• Data Analytics capability

• Valid Driver's License

• Ability to travel and cover the assigned geography to meet with customers in-person

Preferred Qualifications:

• Advanced degree candidates (MBA, PharmD, MSN): 3+ years of relevant external health care experience

• Negotiation skills

• Experience working in cross-functional teams

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R314626

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315367

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315369

Job Detail

• Company:
  Merck

Job Description

Job Description

The candidate selected for this hybrid position will have responsibilities as both an Institutional Account Lead (IAL) and Payer Account Executive within the assigned geography and for assigned accounts. The Primary Territory for this position covers Minnesota, South Dakota, and North Dakota, therefore, the percentage of travel required may be less, or more, depending on where a candidate resides in or near the geography.

Primary Activities & Responsibilities include but are not limited to the following:

The IAL Hybrid Institutional Account Lead / Payer Account Executive will manage the business relationship between our Company and assigned customer accounts with the following goals:

• Establishing profitable product access within our Company's product strategy

• Optimizing Net Sales and Contract Performance across a portfolio of our Company products

• Ensuring proper oversight and compliance with our Company policies and exercising appropriate financial stewardship

IAL Primary Activities:

• The IAL is responsible for appropriately addressing customer educational needs, interacting with multiple stakeholders within the assigned account to enhance our Company's business relationship with its customers. Each IAL is responsible for the following designated customers as assigned by the HCS Regional Director:

• Integrated Delivery Network (IDN, including hospital outpatient and home-infusion if IDN owned)

• Federal accounts (including Veterans' Affairs and Military Treatment Facilities)

• Corrections

• The IAL engages senior Institutional Leadership and is responsible for building trust and credibility with their assigned customers through strong interpersonal relationships, in depth knowledge of the customer's organization, objectives, and business and environmental issues impacting the customer, and in-depth knowledge of the same for our Company. The IAL engages senior Institutional Leadership in the following roles using approved messages and resources:

• Pharmacy Service Line, and will serve as lead for the assigned customers across our Company's account teams with overlapping contacts with the customer

• Information Technology Departments and will serve as lead for assigned customers across our Company's account teams with overlapping contacts with the customer

• Veterans Integrated Service Network (VISN) & VISN Pharmacy Executive within the Veterans'' Affairs system

• C-Suite in top assigned accounts

• Develops strategic and tactical account plans for assigned accounts. The responsibilities could include the following:

Economic:

• Persuasively presenting Group Purchasing Organization (GPO) brand pricing programs to pharmacy leadership

• Negotiate direct contracts, where appropriate

• Communicating approved financial, health care economic and budget impact models

Operational:

• Communicating product access with overlay Field Based Employees (FBE) for assigned IDN accounts

• Confirming customer contracts are properly loaded to provide the appropriate contract pricing to the eligible sites of care

• Communicating approved information to customer Information Technology departments

• Leads account planning for assigned IDN Accounts with other IAM colleagues and FBE's

• Manages on going communications to extended Team

• Account coordination and access facilitation to overlapping contacts with FBE's

• Promote assigned our Company products along entire continuum of care (transition of care) using approved messages and resources

• Conducts appropriate business review of account performance to optimize net sales for our Company

Clinical:

• Communicate to customers the clinical value proposition for assigned products using approved messages and resources

• Appropriately use approved our Company resources to meet customer educational needs

Payer Account Executive Primary Activities

The Payer Account Executive leads the development and implementation of long-term Customer Account Plans. The AE collaborates with the customer team to identify and pursue areas of mutual opportunity (Payers and HCP's) based on better health outcomes for patients. Negotiates contract terms and conditions with the customer. Responsible for P&L (revenue/expenses) for the Payer business.

• Customer Account Planning and Management

• Accountable for payer customer/portfolio P&L (revenue and expenses); works with other stakeholders (Customer Manager, Directors, Planners) to provide input on resource allocation decisions across customer targets within the larger geography.

• Serves as the primary interface and owner for the customer (payer) account and is responsible for the overall (payer) customer experience.

• Establishes relationships and maintains a pervasive communication network with the (payer) customer at many levels, including corporate personnel, medical directors in charge of provider networks, quality directors, pharmacy directors, financial directors, COO, CEO.

• Conducts business strategy discussions and performance reviews with key customers on a regular basis (plays a significant role in ensuring that the Director of Commercial Operations, Customer Team Leader(s), and understand the (payer) customer's business strategy and support it at the local HCP level)

• Proactively meet with (payer) customers to solicit feedback and adjust plans on a regular basis

• Develop Customer Account plans aligned with Managed Care and brand strategies over a 3-5-year time horizon. Solicits input from Director of Commercial Operations, Customer Team Leader(s), and other relevant stakeholders to develop the long-term customer plan. Assesses competitor position as part of account plan development.

• Identifies, understands and can articulate the key drivers affecting the customers' business including the customer's long-term plan and objectives.

• Utilizes customer account strategy to define the objectives of the customer relationship

• Identifies potential customer issues and needs (clinical, financial, business)

• Collaborates with the customer to identify and pursue areas of mutual opportunity, focused on better health outcomes for patients

• Develop innovative contracting to support better health outcomes

• Leverages programs and services designed to improve treatment and better outcomes for patients

• Represents the voice of the customer and advocates on behalf of the customer

• Coordinates and manages the communication process between customers and identified internal or external expert(s) and ensures customer needs are accurately identified and addressed

• Proactively identifies the internal and external experts needed to communicate complex clinical and scientific information to customers

• Based on customer needs, provide appropriate clinical support and knowledge related to our Company products.

• Communicates our Company activities that would be relevant to the Customer including promotional positioning (support of appropriate utilization) and/or provider quality and outcomes-based activities.

• Provides feedback to and gains feedback from, the Solutions Consultant to ensure solution meets customer need.

• Business Operations:

• Interface with Contract Management and serve as the primary negotiator with the customer for product price discounts

• Develops negotiation strategy in collaboration with Financial-Contracting Manager/Director

• Develops innovative contracting to support better health outcomes

• Communicates actively with Customer Team Leader and customer team members regarding customer priorities, issues, and initiatives

• Coordinates with Customer Team Leader counterparts on a very frequent basis to ensure understanding of the customer's business issues and appropriately leverage opportunities to improve alignment between the HCP and Payer customers (identify issues, opportunities and interdependencies between Payers and Providers)

• Understands of the interplay of key MC customers and regional stakeholders (provider networks, state and local government, clients (employer and member)) to establish relationships with influencers that will impact the customer relationship and maximize customer value

Qualifications:

Minimum Qualifications:

• Bachelor's degree candidates: 3+ years of recent Sales or Account Management experience

• Demonstrated leadership skills

• Strong business and financial acumen of the external healthcare environment.

• Strong interpersonal and communication skills.

• Data Analytics capability

• Valid Driver's License

• Ability to travel and cover the assigned geography to meet with customers in-person

Preferred Qualifications:

• Advanced degree candidates (MBA, PharmD, MSN): 3+ years of relevant external health care experience

• Negotiation skills

• Experience working in cross-functional teams

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R314626

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315367

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315369

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315369

Job Detail

• Company:
  Merck

Job Description

Job Description

The candidate selected for this hybrid position will have responsibilities as both an Institutional Account Lead (IAL) and Payer Account Executive within the assigned geography and for assigned accounts. The Primary Territory for this position covers Minnesota, South Dakota, and North Dakota, therefore, the percentage of travel required may be less, or more, depending on where a candidate resides in or near the geography.

Primary Activities & Responsibilities include but are not limited to the following:

The IAL Hybrid Institutional Account Lead / Payer Account Executive will manage the business relationship between our Company and assigned customer accounts with the following goals:

• Establishing profitable product access within our Company's product strategy

• Optimizing Net Sales and Contract Performance across a portfolio of our Company products

• Ensuring proper oversight and compliance with our Company policies and exercising appropriate financial stewardship

IAL Primary Activities:

• The IAL is responsible for appropriately addressing customer educational needs, interacting with multiple stakeholders within the assigned account to enhance our Company's business relationship with its customers. Each IAL is responsible for the following designated customers as assigned by the HCS Regional Director:

• Integrated Delivery Network (IDN, including hospital outpatient and home-infusion if IDN owned)

• Federal accounts (including Veterans' Affairs and Military Treatment Facilities)

• Corrections

• The IAL engages senior Institutional Leadership and is responsible for building trust and credibility with their assigned customers through strong interpersonal relationships, in depth knowledge of the customer's organization, objectives, and business and environmental issues impacting the customer, and in-depth knowledge of the same for our Company. The IAL engages senior Institutional Leadership in the following roles using approved messages and resources:

• Pharmacy Service Line, and will serve as lead for the assigned customers across our Company's account teams with overlapping contacts with the customer

• Information Technology Departments and will serve as lead for assigned customers across our Company's account teams with overlapping contacts with the customer

• Veterans Integrated Service Network (VISN) & VISN Pharmacy Executive within the Veterans'' Affairs system

• C-Suite in top assigned accounts

• Develops strategic and tactical account plans for assigned accounts. The responsibilities could include the following:

Economic:

• Persuasively presenting Group Purchasing Organization (GPO) brand pricing programs to pharmacy leadership

• Negotiate direct contracts, where appropriate

• Communicating approved financial, health care economic and budget impact models

Operational:

• Communicating product access with overlay Field Based Employees (FBE) for assigned IDN accounts

• Confirming customer contracts are properly loaded to provide the appropriate contract pricing to the eligible sites of care

• Communicating approved information to customer Information Technology departments

• Leads account planning for assigned IDN Accounts with other IAM colleagues and FBE's

• Manages on going communications to extended Team

• Account coordination and access facilitation to overlapping contacts with FBE's

• Promote assigned our Company products along entire continuum of care (transition of care) using approved messages and resources

• Conducts appropriate business review of account performance to optimize net sales for our Company

Clinical:

• Communicate to customers the clinical value proposition for assigned products using approved messages and resources

• Appropriately use approved our Company resources to meet customer educational needs

Payer Account Executive Primary Activities

The Payer Account Executive leads the development and implementation of long-term Customer Account Plans. The AE collaborates with the customer team to identify and pursue areas of mutual opportunity (Payers and HCP's) based on better health outcomes for patients. Negotiates contract terms and conditions with the customer. Responsible for P&L (revenue/expenses) for the Payer business.

• Customer Account Planning and Management

• Accountable for payer customer/portfolio P&L (revenue and expenses); works with other stakeholders (Customer Manager, Directors, Planners) to provide input on resource allocation decisions across customer targets within the larger geography.

• Serves as the primary interface and owner for the customer (payer) account and is responsible for the overall (payer) customer experience.

• Establishes relationships and maintains a pervasive communication network with the (payer) customer at many levels, including corporate personnel, medical directors in charge of provider networks, quality directors, pharmacy directors, financial directors, COO, CEO.

• Conducts business strategy discussions and performance reviews with key customers on a regular basis (plays a significant role in ensuring that the Director of Commercial Operations, Customer Team Leader(s), and understand the (payer) customer's business strategy and support it at the local HCP level)

• Proactively meet with (payer) customers to solicit feedback and adjust plans on a regular basis

• Develop Customer Account plans aligned with Managed Care and brand strategies over a 3-5-year time horizon. Solicits input from Director of Commercial Operations, Customer Team Leader(s), and other relevant stakeholders to develop the long-term customer plan. Assesses competitor position as part of account plan development.

• Identifies, understands and can articulate the key drivers affecting the customers' business including the customer's long-term plan and objectives.

• Utilizes customer account strategy to define the objectives of the customer relationship

• Identifies potential customer issues and needs (clinical, financial, business)

• Collaborates with the customer to identify and pursue areas of mutual opportunity, focused on better health outcomes for patients

• Develop innovative contracting to support better health outcomes

• Leverages programs and services designed to improve treatment and better outcomes for patients

• Represents the voice of the customer and advocates on behalf of the customer

• Coordinates and manages the communication process between customers and identified internal or external expert(s) and ensures customer needs are accurately identified and addressed

• Proactively identifies the internal and external experts needed to communicate complex clinical and scientific information to customers

• Based on customer needs, provide appropriate clinical support and knowledge related to our Company products.

• Communicates our Company activities that would be relevant to the Customer including promotional positioning (support of appropriate utilization) and/or provider quality and outcomes-based activities.

• Provides feedback to and gains feedback from, the Solutions Consultant to ensure solution meets customer need.

• Business Operations:

• Interface with Contract Management and serve as the primary negotiator with the customer for product price discounts

• Develops negotiation strategy in collaboration with Financial-Contracting Manager/Director

• Develops innovative contracting to support better health outcomes

• Communicates actively with Customer Team Leader and customer team members regarding customer priorities, issues, and initiatives

• Coordinates with Customer Team Leader counterparts on a very frequent basis to ensure understanding of the customer's business issues and appropriately leverage opportunities to improve alignment between the HCP and Payer customers (identify issues, opportunities and interdependencies between Payers and Providers)

• Understands of the interplay of key MC customers and regional stakeholders (provider networks, state and local government, clients (employer and member)) to establish relationships with influencers that will impact the customer relationship and maximize customer value

Qualifications:

Minimum Qualifications:

• Bachelor's degree candidates: 3+ years of recent Sales or Account Management experience

• Demonstrated leadership skills

• Strong business and financial acumen of the external healthcare environment.

• Strong interpersonal and communication skills.

• Data Analytics capability

• Valid Driver's License

• Ability to travel and cover the assigned geography to meet with customers in-person

Preferred Qualifications:

• Advanced degree candidates (MBA, PharmD, MSN): 3+ years of relevant external health care experience

• Negotiation skills

• Experience working in cross-functional teams

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R314626

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315367

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315369

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315367

Job Detail

• Company:
  Merck

Job Description

Job Description

The candidate selected for this hybrid position will have responsibilities as both an Institutional Account Lead (IAL) and Payer Account Executive within the assigned geography and for assigned accounts. The Primary Territory for this position covers Minnesota, South Dakota, and North Dakota, therefore, the percentage of travel required may be less, or more, depending on where a candidate resides in or near the geography.

Primary Activities & Responsibilities include but are not limited to the following:

The IAL Hybrid Institutional Account Lead / Payer Account Executive will manage the business relationship between our Company and assigned customer accounts with the following goals:

• Establishing profitable product access within our Company's product strategy

• Optimizing Net Sales and Contract Performance across a portfolio of our Company products

• Ensuring proper oversight and compliance with our Company policies and exercising appropriate financial stewardship

IAL Primary Activities:

• The IAL is responsible for appropriately addressing customer educational needs, interacting with multiple stakeholders within the assigned account to enhance our Company's business relationship with its customers. Each IAL is responsible for the following designated customers as assigned by the HCS Regional Director:

• Integrated Delivery Network (IDN, including hospital outpatient and home-infusion if IDN owned)

• Federal accounts (including Veterans' Affairs and Military Treatment Facilities)

• Corrections

• The IAL engages senior Institutional Leadership and is responsible for building trust and credibility with their assigned customers through strong interpersonal relationships, in depth knowledge of the customer's organization, objectives, and business and environmental issues impacting the customer, and in-depth knowledge of the same for our Company. The IAL engages senior Institutional Leadership in the following roles using approved messages and resources:

• Pharmacy Service Line, and will serve as lead for the assigned customers across our Company's account teams with overlapping contacts with the customer

• Information Technology Departments and will serve as lead for assigned customers across our Company's account teams with overlapping contacts with the customer

• Veterans Integrated Service Network (VISN) & VISN Pharmacy Executive within the Veterans'' Affairs system

• C-Suite in top assigned accounts

• Develops strategic and tactical account plans for assigned accounts. The responsibilities could include the following:

Economic:

• Persuasively presenting Group Purchasing Organization (GPO) brand pricing programs to pharmacy leadership

• Negotiate direct contracts, where appropriate

• Communicating approved financial, health care economic and budget impact models

Operational:

• Communicating product access with overlay Field Based Employees (FBE) for assigned IDN accounts

• Confirming customer contracts are properly loaded to provide the appropriate contract pricing to the eligible sites of care

• Communicating approved information to customer Information Technology departments

• Leads account planning for assigned IDN Accounts with other IAM colleagues and FBE's

• Manages on going communications to extended Team

• Account coordination and access facilitation to overlapping contacts with FBE's

• Promote assigned our Company products along entire continuum of care (transition of care) using approved messages and resources

• Conducts appropriate business review of account performance to optimize net sales for our Company

Clinical:

• Communicate to customers the clinical value proposition for assigned products using approved messages and resources

• Appropriately use approved our Company resources to meet customer educational needs

Payer Account Executive Primary Activities

The Payer Account Executive leads the development and implementation of long-term Customer Account Plans. The AE collaborates with the customer team to identify and pursue areas of mutual opportunity (Payers and HCP's) based on better health outcomes for patients. Negotiates contract terms and conditions with the customer. Responsible for P&L (revenue/expenses) for the Payer business.

• Customer Account Planning and Management

• Accountable for payer customer/portfolio P&L (revenue and expenses); works with other stakeholders (Customer Manager, Directors, Planners) to provide input on resource allocation decisions across customer targets within the larger geography.

• Serves as the primary interface and owner for the customer (payer) account and is responsible for the overall (payer) customer experience.

• Establishes relationships and maintains a pervasive communication network with the (payer) customer at many levels, including corporate personnel, medical directors in charge of provider networks, quality directors, pharmacy directors, financial directors, COO, CEO.

• Conducts business strategy discussions and performance reviews with key customers on a regular basis (plays a significant role in ensuring that the Director of Commercial Operations, Customer Team Leader(s), and understand the (payer) customer's business strategy and support it at the local HCP level)

• Proactively meet with (payer) customers to solicit feedback and adjust plans on a regular basis

• Develop Customer Account plans aligned with Managed Care and brand strategies over a 3-5-year time horizon. Solicits input from Director of Commercial Operations, Customer Team Leader(s), and other relevant stakeholders to develop the long-term customer plan. Assesses competitor position as part of account plan development.

• Identifies, understands and can articulate the key drivers affecting the customers' business including the customer's long-term plan and objectives.

• Utilizes customer account strategy to define the objectives of the customer relationship

• Identifies potential customer issues and needs (clinical, financial, business)

• Collaborates with the customer to identify and pursue areas of mutual opportunity, focused on better health outcomes for patients

• Develop innovative contracting to support better health outcomes

• Leverages programs and services designed to improve treatment and better outcomes for patients

• Represents the voice of the customer and advocates on behalf of the customer

• Coordinates and manages the communication process between customers and identified internal or external expert(s) and ensures customer needs are accurately identified and addressed

• Proactively identifies the internal and external experts needed to communicate complex clinical and scientific information to customers

• Based on customer needs, provide appropriate clinical support and knowledge related to our Company products.

• Communicates our Company activities that would be relevant to the Customer including promotional positioning (support of appropriate utilization) and/or provider quality and outcomes-based activities.

• Provides feedback to and gains feedback from, the Solutions Consultant to ensure solution meets customer need.

• Business Operations:

• Interface with Contract Management and serve as the primary negotiator with the customer for product price discounts

• Develops negotiation strategy in collaboration with Financial-Contracting Manager/Director

• Develops innovative contracting to support better health outcomes

• Communicates actively with Customer Team Leader and customer team members regarding customer priorities, issues, and initiatives

• Coordinates with Customer Team Leader counterparts on a very frequent basis to ensure understanding of the customer's business issues and appropriately leverage opportunities to improve alignment between the HCP and Payer customers (identify issues, opportunities and interdependencies between Payers and Providers)

• Understands of the interplay of key MC customers and regional stakeholders (provider networks, state and local government, clients (employer and member)) to establish relationships with influencers that will impact the customer relationship and maximize customer value

Qualifications:

Minimum Qualifications:

• Bachelor's degree candidates: 3+ years of recent Sales or Account Management experience

• Demonstrated leadership skills

• Strong business and financial acumen of the external healthcare environment.

• Strong interpersonal and communication skills.

• Data Analytics capability

• Valid Driver's License

• Ability to travel and cover the assigned geography to meet with customers in-person

Preferred Qualifications:

• Advanced degree candidates (MBA, PharmD, MSN): 3+ years of relevant external health care experience

• Negotiation skills

• Experience working in cross-functional teams

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R314626

Job Detail

• Company:
  Merck

Job Description

Job Description

The candidate selected for this hybrid position will have responsibilities as both an Institutional Account Lead (IAL) and Payer Account Executive within the assigned geography and for assigned accounts. The Primary Territory for this position covers Minnesota, South Dakota, and North Dakota, therefore, the percentage of travel required may be less, or more, depending on where a candidate resides in or near the geography.

Primary Activities & Responsibilities include but are not limited to the following:

The IAL Hybrid Institutional Account Lead / Payer Account Executive will manage the business relationship between our Company and assigned customer accounts with the following goals:

• Establishing profitable product access within our Company's product strategy

• Optimizing Net Sales and Contract Performance across a portfolio of our Company products

• Ensuring proper oversight and compliance with our Company policies and exercising appropriate financial stewardship

IAL Primary Activities:

• The IAL is responsible for appropriately addressing customer educational needs, interacting with multiple stakeholders within the assigned account to enhance our Company's business relationship with its customers. Each IAL is responsible for the following designated customers as assigned by the HCS Regional Director:

• Integrated Delivery Network (IDN, including hospital outpatient and home-infusion if IDN owned)

• Federal accounts (including Veterans' Affairs and Military Treatment Facilities)

• Corrections

• The IAL engages senior Institutional Leadership and is responsible for building trust and credibility with their assigned customers through strong interpersonal relationships, in depth knowledge of the customer's organization, objectives, and business and environmental issues impacting the customer, and in-depth knowledge of the same for our Company. The IAL engages senior Institutional Leadership in the following roles using approved messages and resources:

• Pharmacy Service Line, and will serve as lead for the assigned customers across our Company's account teams with overlapping contacts with the customer

• Information Technology Departments and will serve as lead for assigned customers across our Company's account teams with overlapping contacts with the customer

• Veterans Integrated Service Network (VISN) & VISN Pharmacy Executive within the Veterans'' Affairs system

• C-Suite in top assigned accounts

• Develops strategic and tactical account plans for assigned accounts. The responsibilities could include the following:

Economic:

• Persuasively presenting Group Purchasing Organization (GPO) brand pricing programs to pharmacy leadership

• Negotiate direct contracts, where appropriate

• Communicating approved financial, health care economic and budget impact models

Operational:

• Communicating product access with overlay Field Based Employees (FBE) for assigned IDN accounts

• Confirming customer contracts are properly loaded to provide the appropriate contract pricing to the eligible sites of care

• Communicating approved information to customer Information Technology departments

• Leads account planning for assigned IDN Accounts with other IAM colleagues and FBE's

• Manages on going communications to extended Team

• Account coordination and access facilitation to overlapping contacts with FBE's

• Promote assigned our Company products along entire continuum of care (transition of care) using approved messages and resources

• Conducts appropriate business review of account performance to optimize net sales for our Company

Clinical:

• Communicate to customers the clinical value proposition for assigned products using approved messages and resources

• Appropriately use approved our Company resources to meet customer educational needs

Payer Account Executive Primary Activities

The Payer Account Executive leads the development and implementation of long-term Customer Account Plans. The AE collaborates with the customer team to identify and pursue areas of mutual opportunity (Payers and HCP's) based on better health outcomes for patients. Negotiates contract terms and conditions with the customer. Responsible for P&L (revenue/expenses) for the Payer business.

• Customer Account Planning and Management

• Accountable for payer customer/portfolio P&L (revenue and expenses); works with other stakeholders (Customer Manager, Directors, Planners) to provide input on resource allocation decisions across customer targets within the larger geography.

• Serves as the primary interface and owner for the customer (payer) account and is responsible for the overall (payer) customer experience.

• Establishes relationships and maintains a pervasive communication network with the (payer) customer at many levels, including corporate personnel, medical directors in charge of provider networks, quality directors, pharmacy directors, financial directors, COO, CEO.

• Conducts business strategy discussions and performance reviews with key customers on a regular basis (plays a significant role in ensuring that the Director of Commercial Operations, Customer Team Leader(s), and understand the (payer) customer's business strategy and support it at the local HCP level)

• Proactively meet with (payer) customers to solicit feedback and adjust plans on a regular basis

• Develop Customer Account plans aligned with Managed Care and brand strategies over a 3-5-year time horizon. Solicits input from Director of Commercial Operations, Customer Team Leader(s), and other relevant stakeholders to develop the long-term customer plan. Assesses competitor position as part of account plan development.

• Identifies, understands and can articulate the key drivers affecting the customers' business including the customer's long-term plan and objectives.

• Utilizes customer account strategy to define the objectives of the customer relationship

• Identifies potential customer issues and needs (clinical, financial, business)

• Collaborates with the customer to identify and pursue areas of mutual opportunity, focused on better health outcomes for patients

• Develop innovative contracting to support better health outcomes

• Leverages programs and services designed to improve treatment and better outcomes for patients

• Represents the voice of the customer and advocates on behalf of the customer

• Coordinates and manages the communication process between customers and identified internal or external expert(s) and ensures customer needs are accurately identified and addressed

• Proactively identifies the internal and external experts needed to communicate complex clinical and scientific information to customers

• Based on customer needs, provide appropriate clinical support and knowledge related to our Company products.

• Communicates our Company activities that would be relevant to the Customer including promotional positioning (support of appropriate utilization) and/or provider quality and outcomes-based activities.

• Provides feedback to and gains feedback from, the Solutions Consultant to ensure solution meets customer need.

• Business Operations:

• Interface with Contract Management and serve as the primary negotiator with the customer for product price discounts

• Develops negotiation strategy in collaboration with Financial-Contracting Manager/Director

• Develops innovative contracting to support better health outcomes

• Communicates actively with Customer Team Leader and customer team members regarding customer priorities, issues, and initiatives

• Coordinates with Customer Team Leader counterparts on a very frequent basis to ensure understanding of the customer's business issues and appropriately leverage opportunities to improve alignment between the HCP and Payer customers (identify issues, opportunities and interdependencies between Payers and Providers)

• Understands of the interplay of key MC customers and regional stakeholders (provider networks, state and local government, clients (employer and member)) to establish relationships with influencers that will impact the customer relationship and maximize customer value

Qualifications:

Minimum Qualifications:

• Bachelor's degree candidates: 3+ years of recent Sales or Account Management experience

• Demonstrated leadership skills

• Strong business and financial acumen of the external healthcare environment.

• Strong interpersonal and communication skills.

• Data Analytics capability

• Valid Driver's License

• Ability to travel and cover the assigned geography to meet with customers in-person

Preferred Qualifications:

• Advanced degree candidates (MBA, PharmD, MSN): 3+ years of relevant external health care experience

• Negotiation skills

• Experience working in cross-functional teams

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R314626

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315369

Job Detail

• Company:
  Merck

Job Description

Job Description

The Quantitative Pharmacology and Pharmacometrics (QP2) Department of our Company's Research Laboratories is seeking a curious and collaborative Director to support our rapidly expanding ophthalmology pipeline. This position can be located in West Point, PA, Rahway, NJ, San Francisco or Boston.

As a director, you will serve as an expert QP2 representative on cross-functional teams of experienced scientists to discover and advance the clinical development of novel therapeutic agents for ophthalmologic disorders. You will work on the discovery and development of small molecules, biologics and non-traditional therapeutics like peptides, novel biological The Director is a skilled quantitative drug developer, with a strong, integrated understanding of the strategic elements of drug discovery and development. The Director should demonstrate outstanding leadership and communication skills and should work independently with minimal supervision. Within QP2, you have a unique opportunity to accelerate your professional career as a quantitative drug developer taking advantage of our end-to-end pipeline support in one of the world's most research-intensive biopharmaceutical companies.

Responsibilities:

• Develop model-based strategies (translational PK/PD strategies, mechanistic model, POPPK/PD, clinical trial simulations, etc.) for quantitative analyses, within and across development programs and/or departments, to inform and optimize drug discovery and all phases of drug development including, but not limited to dose selection, clinical trial design, and go/no-go decisions.

• Represent QP2 on ophthalmology discovery, early clinical development and late clinical development teams, leveraging quantitative approaches to drive streamlined development of programs within our growing ophthalmology portfolio.

• Collaborate with other functional areas, as well as with external vendors and partners, creating an aligned, quantitative and model-informed regulatory framework to impact strategies and decisions of drug discovery and development teams.

• Collaborate with other functional areas, as well as with external vendors and partners, on activities related to study design, protocol development, study execution, reporting and interpretation of data.

• Maintain a comprehensive understanding of global regulatory expectations and shape, present and defend regulatory documents and submissions.

• Work closely with pharmacometrics team members and provides input related to analysis and reporting of modeling activities.

• Mentor or supervise early career scientists to grow their skill sets to perform project related duties.

Required:

• (a Ph.D. or equivalent degree with at least seven years of experience) OR (a PharmD or equivalent degree with at least nine years of experience) OR (an MS or equivalent degree with at least 11 years of experience), where -experience- means having a record of increasing responsibility and independence in a similar role in pharmaceutical drug development, regulatory agency, or academia.

• Educational background in biopharmaceutics, pharmaceutical sciences, pharmacometrics, chemical/biomedical engineering, or a related field.

• An exemplary record of increasing responsibility, independence, and demonstrated impact in driving drug development decisions through application of model-based approaches in the pharmaceutical industry.

• Direct experience in regulatory interactions.

• Proficiency in written and verbal communication, interdisciplinary collaboration, and problem scoping and planning.

• Demonstrated ability to participate in and to lead an interdisciplinary team, and to oversee the work of other scientists.

• Knowledge in modeling of complex therapeutics.

• Flexibility to react rapidly to changing situations/environment.

• Knowledge in ophthalmology and/or cardiometabolic clinical drug development programs

• Knowledge in modeling of complex ophthalmology therapeutics.

Preferred:

• Ability to influence regulatory strategies including independently formulating registration packages to support global filings, a strong understanding of clinical pharmacology studies to support intrinsic/extrinsic factors, ability to independently author, defend regulatory filings.

• Experience in performing population PK/PKPD analyses using standard pharmacometrics software (e.g. NONMEM, Monolix, Phoenix, etc.)

• Expert skills in experimental design, mathematical problem solving, critical data analysis/interpretation, and statistics.

• Scientific understanding of biopharmaceutical and ADME properties of small molecules and/or biologics

• Experience with modeling programing language(s) (e.g. R, NONMEM, R, Phoenix, or other similar packages)

Your role at our Company is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At our Company, we're inventing for life.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

$181,600.00 - $285,800.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic/International

VISA Sponsorship:

Yes

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Business Intelligence (BI), Database Design, Data Engineering, Data Modeling, Data Science, Data Visualization, Machine Learning, Software Development, Stakeholder Relationship Management, Waterfall Project Management

Preferred Skills:

Job Posting End Date:

10/31/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/31/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315438

Job Detail

• Company:
  Merck

Job Description

Job Description

The candidate selected for this hybrid position will have responsibilities as both an Institutional Account Lead (IAL) and Payer Account Executive within the assigned geography and for assigned accounts. The Primary Territory for this position covers Minnesota, South Dakota, and North Dakota, therefore, the percentage of travel required may be less, or more, depending on where a candidate resides in or near the geography.

Primary Activities & Responsibilities include but are not limited to the following:

The IAL Hybrid Institutional Account Lead / Payer Account Executive will manage the business relationship between our Company and assigned customer accounts with the following goals:

• Establishing profitable product access within our Company's product strategy

• Optimizing Net Sales and Contract Performance across a portfolio of our Company products

• Ensuring proper oversight and compliance with our Company policies and exercising appropriate financial stewardship

IAL Primary Activities:

• The IAL is responsible for appropriately addressing customer educational needs, interacting with multiple stakeholders within the assigned account to enhance our Company's business relationship with its customers. Each IAL is responsible for the following designated customers as assigned by the HCS Regional Director:

• Integrated Delivery Network (IDN, including hospital outpatient and home-infusion if IDN owned)

• Federal accounts (including Veterans' Affairs and Military Treatment Facilities)

• Corrections

• The IAL engages senior Institutional Leadership and is responsible for building trust and credibility with their assigned customers through strong interpersonal relationships, in depth knowledge of the customer's organization, objectives, and business and environmental issues impacting the customer, and in-depth knowledge of the same for our Company. The IAL engages senior Institutional Leadership in the following roles using approved messages and resources:

• Pharmacy Service Line, and will serve as lead for the assigned customers across our Company's account teams with overlapping contacts with the customer

• Information Technology Departments and will serve as lead for assigned customers across our Company's account teams with overlapping contacts with the customer

• Veterans Integrated Service Network (VISN) & VISN Pharmacy Executive within the Veterans'' Affairs system

• C-Suite in top assigned accounts

• Develops strategic and tactical account plans for assigned accounts. The responsibilities could include the following:

Economic:

• Persuasively presenting Group Purchasing Organization (GPO) brand pricing programs to pharmacy leadership

• Negotiate direct contracts, where appropriate

• Communicating approved financial, health care economic and budget impact models

Operational:

• Communicating product access with overlay Field Based Employees (FBE) for assigned IDN accounts

• Confirming customer contracts are properly loaded to provide the appropriate contract pricing to the eligible sites of care

• Communicating approved information to customer Information Technology departments

• Leads account planning for assigned IDN Accounts with other IAM colleagues and FBE's

• Manages on going communications to extended Team

• Account coordination and access facilitation to overlapping contacts with FBE's

• Promote assigned our Company products along entire continuum of care (transition of care) using approved messages and resources

• Conducts appropriate business review of account performance to optimize net sales for our Company

Clinical:

• Communicate to customers the clinical value proposition for assigned products using approved messages and resources

• Appropriately use approved our Company resources to meet customer educational needs

Payer Account Executive Primary Activities

The Payer Account Executive leads the development and implementation of long-term Customer Account Plans. The AE collaborates with the customer team to identify and pursue areas of mutual opportunity (Payers and HCP's) based on better health outcomes for patients. Negotiates contract terms and conditions with the customer. Responsible for P&L (revenue/expenses) for the Payer business.

• Customer Account Planning and Management

• Accountable for payer customer/portfolio P&L (revenue and expenses); works with other stakeholders (Customer Manager, Directors, Planners) to provide input on resource allocation decisions across customer targets within the larger geography.

• Serves as the primary interface and owner for the customer (payer) account and is responsible for the overall (payer) customer experience.

• Establishes relationships and maintains a pervasive communication network with the (payer) customer at many levels, including corporate personnel, medical directors in charge of provider networks, quality directors, pharmacy directors, financial directors, COO, CEO.

• Conducts business strategy discussions and performance reviews with key customers on a regular basis (plays a significant role in ensuring that the Director of Commercial Operations, Customer Team Leader(s), and understand the (payer) customer's business strategy and support it at the local HCP level)

• Proactively meet with (payer) customers to solicit feedback and adjust plans on a regular basis

• Develop Customer Account plans aligned with Managed Care and brand strategies over a 3-5-year time horizon. Solicits input from Director of Commercial Operations, Customer Team Leader(s), and other relevant stakeholders to develop the long-term customer plan. Assesses competitor position as part of account plan development.

• Identifies, understands and can articulate the key drivers affecting the customers' business including the customer's long-term plan and objectives.

• Utilizes customer account strategy to define the objectives of the customer relationship

• Identifies potential customer issues and needs (clinical, financial, business)

• Collaborates with the customer to identify and pursue areas of mutual opportunity, focused on better health outcomes for patients

• Develop innovative contracting to support better health outcomes

• Leverages programs and services designed to improve treatment and better outcomes for patients

• Represents the voice of the customer and advocates on behalf of the customer

• Coordinates and manages the communication process between customers and identified internal or external expert(s) and ensures customer needs are accurately identified and addressed

• Proactively identifies the internal and external experts needed to communicate complex clinical and scientific information to customers

• Based on customer needs, provide appropriate clinical support and knowledge related to our Company products.

• Communicates our Company activities that would be relevant to the Customer including promotional positioning (support of appropriate utilization) and/or provider quality and outcomes-based activities.

• Provides feedback to and gains feedback from, the Solutions Consultant to ensure solution meets customer need.

• Business Operations:

• Interface with Contract Management and serve as the primary negotiator with the customer for product price discounts

• Develops negotiation strategy in collaboration with Financial-Contracting Manager/Director

• Develops innovative contracting to support better health outcomes

• Communicates actively with Customer Team Leader and customer team members regarding customer priorities, issues, and initiatives

• Coordinates with Customer Team Leader counterparts on a very frequent basis to ensure understanding of the customer's business issues and appropriately leverage opportunities to improve alignment between the HCP and Payer customers (identify issues, opportunities and interdependencies between Payers and Providers)

• Understands of the interplay of key MC customers and regional stakeholders (provider networks, state and local government, clients (employer and member)) to establish relationships with influencers that will impact the customer relationship and maximize customer value

Qualifications:

Minimum Qualifications:

• Bachelor's degree candidates: 3+ years of recent Sales or Account Management experience

• Demonstrated leadership skills

• Strong business and financial acumen of the external healthcare environment.

• Strong interpersonal and communication skills.

• Data Analytics capability

• Valid Driver's License

• Ability to travel and cover the assigned geography to meet with customers in-person

Preferred Qualifications:

• Advanced degree candidates (MBA, PharmD, MSN): 3+ years of relevant external health care experience

• Negotiation skills

• Experience working in cross-functional teams

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R314626

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315367

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:

$122,800.00 - $193,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315367

Job Detail

• Company:
  Merck

Job Description

Job Description

The candidate selected for this hybrid position will have responsibilities as both an Institutional Account Lead (IAL) and Payer Account Executive within the assigned geography and for assigned accounts. The Primary Territory for this position covers Minnesota, South Dakota, and North Dakota, therefore, the percentage of travel required may be less, or more, depending on where a candidate resides in or near the geography.

Primary Activities & Responsibilities include but are not limited to the following:

The IAL Hybrid Institutional Account Lead / Payer Account Executive will manage the business relationship between our Company and assigned customer accounts with the following goals:

• Establishing profitable product access within our Company's product strategy

• Optimizing Net Sales and Contract Performance across a portfolio of our Company products

• Ensuring proper oversight and compliance with our Company policies and exercising appropriate financial stewardship

IAL Primary Activities:

• The IAL is responsible for appropriately addressing customer educational needs, interacting with multiple stakeholders within the assigned account to enhance our Company's business relationship with its customers. Each IAL is responsible for the following designated customers as assigned by the HCS Regional Director:

• Integrated Delivery Network (IDN, including hospital outpatient and home-infusion if IDN owned)

• Federal accounts (including Veterans' Affairs and Military Treatment Facilities)

• Corrections

• The IAL engages senior Institutional Leadership and is responsible for building trust and credibility with their assigned customers through strong interpersonal relationships, in depth knowledge of the customer's organization, objectives, and business and environmental issues impacting the customer, and in-depth knowledge of the same for our Company. The IAL engages senior Institutional Leadership in the following roles using approved messages and resources:

• Pharmacy Service Line, and will serve as lead for the assigned customers across our Company's account teams with overlapping contacts with the customer

• Information Technology Departments and will serve as lead for assigned customers across our Company's account teams with overlapping contacts with the customer

• Veterans Integrated Service Network (VISN) & VISN Pharmacy Executive within the Veterans'' Affairs system

• C-Suite in top assigned accounts

• Develops strategic and tactical account plans for assigned accounts. The responsibilities could include the following:

Economic:

• Persuasively presenting Group Purchasing Organization (GPO) brand pricing programs to pharmacy leadership

• Negotiate direct contracts, where appropriate

• Communicating approved financial, health care economic and budget impact models

Operational:

• Communicating product access with overlay Field Based Employees (FBE) for assigned IDN accounts

• Confirming customer contracts are properly loaded to provide the appropriate contract pricing to the eligible sites of care

• Communicating approved information to customer Information Technology departments

• Leads account planning for assigned IDN Accounts with other IAM colleagues and FBE's

• Manages on going communications to extended Team

• Account coordination and access facilitation to overlapping contacts with FBE's

• Promote assigned our Company products along entire continuum of care (transition of care) using approved messages and resources

• Conducts appropriate business review of account performance to optimize net sales for our Company

Clinical:

• Communicate to customers the clinical value proposition for assigned products using approved messages and resources

• Appropriately use approved our Company resources to meet customer educational needs

Payer Account Executive Primary Activities

The Payer Account Executive leads the development and implementation of long-term Customer Account Plans. The AE collaborates with the customer team to identify and pursue areas of mutual opportunity (Payers and HCP's) based on better health outcomes for patients. Negotiates contract terms and conditions with the customer. Responsible for P&L (revenue/expenses) for the Payer business.

• Customer Account Planning and Management

• Accountable for payer customer/portfolio P&L (revenue and expenses); works with other stakeholders (Customer Manager, Directors, Planners) to provide input on resource allocation decisions across customer targets within the larger geography.

• Serves as the primary interface and owner for the customer (payer) account and is responsible for the overall (payer) customer experience.

• Establishes relationships and maintains a pervasive communication network with the (payer) customer at many levels, including corporate personnel, medical directors in charge of provider networks, quality directors, pharmacy directors, financial directors, COO, CEO.

• Conducts business strategy discussions and performance reviews with key customers on a regular basis (plays a significant role in ensuring that the Director of Commercial Operations, Customer Team Leader(s), and understand the (payer) customer's business strategy and support it at the local HCP level)

• Proactively meet with (payer) customers to solicit feedback and adjust plans on a regular basis

• Develop Customer Account plans aligned with Managed Care and brand strategies over a 3-5-year time horizon. Solicits input from Director of Commercial Operations, Customer Team Leader(s), and other relevant stakeholders to develop the long-term customer plan. Assesses competitor position as part of account plan development.

• Identifies, understands and can articulate the key drivers affecting the customers' business including the customer's long-term plan and objectives.

• Utilizes customer account strategy to define the objectives of the customer relationship

• Identifies potential customer issues and needs (clinical, financial, business)

• Collaborates with the customer to identify and pursue areas of mutual opportunity, focused on better health outcomes for patients

• Develop innovative contracting to support better health outcomes

• Leverages programs and services designed to improve treatment and better outcomes for patients

• Represents the voice of the customer and advocates on behalf of the customer

• Coordinates and manages the communication process between customers and identified internal or external expert(s) and ensures customer needs are accurately identified and addressed

• Proactively identifies the internal and external experts needed to communicate complex clinical and scientific information to customers

• Based on customer needs, provide appropriate clinical support and knowledge related to our Company products.

• Communicates our Company activities that would be relevant to the Customer including promotional positioning (support of appropriate utilization) and/or provider quality and outcomes-based activities.

• Provides feedback to and gains feedback from, the Solutions Consultant to ensure solution meets customer need.

• Business Operations:

• Interface with Contract Management and serve as the primary negotiator with the customer for product price discounts

• Develops negotiation strategy in collaboration with Financial-Contracting Manager/Director

• Develops innovative contracting to support better health outcomes

• Communicates actively with Customer Team Leader and customer team members regarding customer priorities, issues, and initiatives

• Coordinates with Customer Team Leader counterparts on a very frequent basis to ensure understanding of the customer's business issues and appropriately leverage opportunities to improve alignment between the HCP and Payer customers (identify issues, opportunities and interdependencies between Payers and Providers)

• Understands of the interplay of key MC customers and regional stakeholders (provider networks, state and local government, clients (employer and member)) to establish relationships with influencers that will impact the customer relationship and maximize customer value

Qualifications:

Minimum Qualifications:

• Bachelor's degree candidates: 3+ years of recent Sales or Account Management experience

• Demonstrated leadership skills

• Strong business and financial acumen of the external healthcare environment.

• Strong interpersonal and communication skills.

• Data Analytics capability

• Valid Driver's License

• Ability to travel and cover the assigned geography to meet with customers in-person

Preferred Qualifications:

• Advanced degree candidates (MBA, PharmD, MSN): 3+ years of relevant external health care experience

• Negotiation skills

• Experience working in cross-functional teams

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R314626

Job Detail

• Company:
  Merck

Job Description

Job Description

An opportunity has arisen for an External Manufacturing Operations Associate Director. Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Based out of the United States, the ExM Operations Associate Director is accountable for meeting customer demand at the Contract Manufacturing Organizations (CMOs) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost. This is achieved through their direction as a key contributor within Focus Factory, and in partnership with those CMOs while leveraging lean manufacturing principles and the E2E supply chain.

You will be accountable for potentially new project support as well as commercial oversight between our Manufacturing Division and the CMO, by establishing strong business partnership as well as boundaries and ground rules of engagement.

You will steer a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement...) who are accountable for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Bring energy, knowledge, innovation to carry out the following:

• Ensure compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management & Logistics; Technology issues; Oversight of shop floor production (determining when an ExM functional rep should be deployed to the External Party's (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management ensure and optimize flow of materials

• Maintain a virtual presence at external partners site on the production floor either virtually or physically; builds a strong co-dependent relationship with the sites leadership team and can assess (-read a site-) & diagnose the current condition. Assess risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans. This may be executed virtually as well through use of innovative technologies that allow for remote sharing of information

• Partner with internal ExM team members including Procurement, Quality, Project management and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc

• Participate in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/ Procurement/ Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Source of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.

• Ensure there is a plan with clear actions and timelines in place to deliver SOS or NPI

• Work with the external partner to comprehend CMO capacity (e.g., stated capacity, firm capacity, future capacity plans, time horizon / lead times required, etc.) and future capacity based on established improvements.

• Accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms established upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.

• Accountable for inventory control. Based on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.

• Act as our Company operational excellence leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.

• Lead with the Virtual external partner periodic Business and Operations Review Meetings (Joint Steering Committee). Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets

• Participate in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc

Minimum education required:

• Bachelor's degree preferably in the Engineering, Science or Business

Required experience and skills:

• Minimum 8 years' experience in commercial / business and manufacturing (sterile operations, quality, technology, planning)

• Role requires a portion in management/leadership positions or project management.

• At least two (2) years of experience in management/leadership positions which may include Employee Business Resource Group (EBRG) management experience such as Women's Network, LEAD or mentoring.

• Ability to achieve compliance goals, through a risk-based approach has a deep comprehension of GMP and EHS compliance and compliance risk in Sterile Operations.

• Proven Lean Six Sigma skills (operational excellence) to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.

• Skills to comprehend and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.

• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.

• Possess excellent interactive, communication, partnership and negotiation skills to work outside boundaries as a norm.

• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.

• Ability to apply comprehension of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.

• Direct Health Authority Audit experience is desirable.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R315369

Job Detail

• Company:
  Merck

Job Description

Job Description

The candidate selected for this hybrid position will have responsibilities as both an Institutional Account Lead (IAL) and Payer Account Executive within the assigned geography and for assigned accounts. The Primary Territory for this position covers Minnesota, South Dakota, and North Dakota, therefore, the percentage of travel required may be less, or more, depending on where a candidate resides in or near the geography.

Primary Activities & Responsibilities include but are not limited to the following:

The IAL Hybrid Institutional Account Lead / Payer Account Executive will manage the business relationship between our Company and assigned customer accounts with the following goals:

• Establishing profitable product access within our Company's product strategy

• Optimizing Net Sales and Contract Performance across a portfolio of our Company products

• Ensuring proper oversight and compliance with our Company policies and exercising appropriate financial stewardship

IAL Primary Activities:

• The IAL is responsible for appropriately addressing customer educational needs, interacting with multiple stakeholders within the assigned account to enhance our Company's business relationship with its customers. Each IAL is responsible for the following designated customers as assigned by the HCS Regional Director:

• Integrated Delivery Network (IDN, including hospital outpatient and home-infusion if IDN owned)

• Federal accounts (including Veterans' Affairs and Military Treatment Facilities)

• Corrections

• The IAL engages senior Institutional Leadership and is responsible for building trust and credibility with their assigned customers through strong interpersonal relationships, in depth knowledge of the customer's organization, objectives, and business and environmental issues impacting the customer, and in-depth knowledge of the same for our Company. The IAL engages senior Institutional Leadership in the following roles using approved messages and resources:

• Pharmacy Service Line, and will serve as lead for the assigned customers across our Company's account teams with overlapping contacts with the customer

• Information Technology Departments and will serve as lead for assigned customers across our Company's account teams with overlapping contacts with the customer

• Veterans Integrated Service Network (VISN) & VISN Pharmacy Executive within the Veterans'' Affairs system

• C-Suite in top assigned accounts

• Develops strategic and tactical account plans for assigned accounts. The responsibilities could include the following:

Economic:

• Persuasively presenting Group Purchasing Organization (GPO) brand pricing programs to pharmacy leadership

• Negotiate direct contracts, where appropriate

• Communicating approved financial, health care economic and budget impact models

Operational:

• Communicating product access with overlay Field Based Employees (FBE) for assigned IDN accounts

• Confirming customer contracts are properly loaded to provide the appropriate contract pricing to the eligible sites of care

• Communicating approved information to customer Information Technology departments

• Leads account planning for assigned IDN Accounts with other IAM colleagues and FBE's

• Manages on going communications to extended Team

• Account coordination and access facilitation to overlapping contacts with FBE's

• Promote assigned our Company products along entire continuum of care (transition of care) using approved messages and resources

• Conducts appropriate business review of account performance to optimize net sales for our Company

Clinical:

• Communicate to customers the clinical value proposition for assigned products using approved messages and resources

• Appropriately use approved our Company resources to meet customer educational needs

Payer Account Executive Primary Activities

The Payer Account Executive leads the development and implementation of long-term Customer Account Plans. The AE collaborates with the customer team to identify and pursue areas of mutual opportunity (Payers and HCP's) based on better health outcomes for patients. Negotiates contract terms and conditions with the customer. Responsible for P&L (revenue/expenses) for the Payer business.

• Customer Account Planning and Management

• Accountable for payer customer/portfolio P&L (revenue and expenses); works with other stakeholders (Customer Manager, Directors, Planners) to provide input on resource allocation decisions across customer targets within the larger geography.

• Serves as the primary interface and owner for the customer (payer) account and is responsible for the overall (payer) customer experience.

• Establishes relationships and maintains a pervasive communication network with the (payer) customer at many levels, including corporate personnel, medical directors in charge of provider networks, quality directors, pharmacy directors, financial directors, COO, CEO.

• Conducts business strategy discussions and performance reviews with key customers on a regular basis (plays a significant role in ensuring that the Director of Commercial Operations, Customer Team Leader(s), and understand the (payer) customer's business strategy and support it at the local HCP level)

• Proactively meet with (payer) customers to solicit feedback and adjust plans on a regular basis

• Develop Customer Account plans aligned with Managed Care and brand strategies over a 3-5-year time horizon. Solicits input from Director of Commercial Operations, Customer Team Leader(s), and other relevant stakeholders to develop the long-term customer plan. Assesses competitor position as part of account plan development.

• Identifies, understands and can articulate the key drivers affecting the customers' business including the customer's long-term plan and objectives.

• Utilizes customer account strategy to define the objectives of the customer relationship

• Identifies potential customer issues and needs (clinical, financial, business)

• Collaborates with the customer to identify and pursue areas of mutual opportunity, focused on better health outcomes for patients

• Develop innovative contracting to support better health outcomes

• Leverages programs and services designed to improve treatment and better outcomes for patients

• Represents the voice of the customer and advocates on behalf of the customer

• Coordinates and manages the communication process between customers and identified internal or external expert(s) and ensures customer needs are accurately identified and addressed

• Proactively identifies the internal and external experts needed to communicate complex clinical and scientific information to customers

• Based on customer needs, provide appropriate clinical support and knowledge related to our Company products.

• Communicates our Company activities that would be relevant to the Customer including promotional positioning (support of appropriate utilization) and/or provider quality and outcomes-based activities.

• Provides feedback to and gains feedback from, the Solutions Consultant to ensure solution meets customer need.

• Business Operations:

• Interface with Contract Management and serve as the primary negotiator with the customer for product price discounts

• Develops negotiation strategy in collaboration with Financial-Contracting Manager/Director

• Develops innovative contracting to support better health outcomes

• Communicates actively with Customer Team Leader and customer team members regarding customer priorities, issues, and initiatives

• Coordinates with Customer Team Leader counterparts on a very frequent basis to ensure understanding of the customer's business issues and appropriately leverage opportunities to improve alignment between the HCP and Payer customers (identify issues, opportunities and interdependencies between Payers and Providers)

• Understands of the interplay of key MC customers and regional stakeholders (provider networks, state and local government, clients (employer and member)) to establish relationships with influencers that will impact the customer relationship and maximize customer value

Qualifications:

Minimum Qualifications:

• Bachelor's degree candidates: 3+ years of recent Sales or Account Management experience

• Demonstrated leadership skills

• Strong business and financial acumen of the external healthcare environment.

• Strong interpersonal and communication skills.

• Data Analytics capability

• Valid Driver's License

• Ability to travel and cover the assigned geography to meet with customers in-person

Preferred Qualifications:

• Advanced degree candidates (MBA, PharmD, MSN): 3+ years of relevant external health care experience

• Negotiation skills

• Experience working in cross-functional teams

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as -remote-.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

10/7/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 10/07/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R314626

Job Detail

• Company:
  Merck