Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 17, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 16, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 12, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 12, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 12, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 12, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 12, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 12, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 12, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Posted - Feb 12, 2022
Liberty Military Housing - Own your passion for service! At Liberty Milita...
Liberty Military Housing - Own your passion for service! At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serv...
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician I (Maintenance Technician I):
As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
Complete resident-requested repairs and service within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Maintenance Technician I
Requisition ID: 2022-13189
Street: 3946 Welsh Street
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Care Representative:
As a Liberty Military Housing Customer Care Representative, you will be responsible for providing customer service for all past and current residents within a multi-family residential community. Your role will include answering phones to answer resident concerns regarding their accounts and other general questions. Your role will require effective customer service skills and the ability to work efficiently, effectively, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Responding to and managing resident concerns and questions and may coordinate with appropriate staff to address and resolve resident communication.
Promoting positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident's satisfaction and according to LMH standards.
Supporting residents during the move-out process, which may include move out accounting, collection of outstanding balances owed, preparing and sending delinquency letters, as well as residency verification requests.
Assisting with adjusting resident ledgers; preparing/reconciling delinquency reports; preparing and submitting write-off packages.
Attending monthly call monitoring meetings with Lead/Customer Care Supervisor to measure performance per guidelines.
Contacting the applicable public service response organization (fire department, police, EMS, etc.) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and Customer Care Supervisor. Follows applicable emergency procedures.
Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems (Yardi, Excel, Access, and other company-related software).
Participating in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
What You Need for Success:
6 months of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Access, Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with residents, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required). May require use of personal vehicle.
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
The position requires mobility within the office and the ability to operate a computer, phone and other office machinery such as a scanner and copy machine.
High school diploma or GED required.
Must be able to talk, listen, and speak clearly on telephone.
Must be able to deal with a fast-paced, continually changing work environment, including handling multiple tasks daily.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
#IND1
Requisition ID: 2022-13188
Street: 139 Santa Rosa Drive
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13185
Street: 200 Ash Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of an Assistant Property Manager:
As a Liberty Military Housing Assistant Property Manager, you will maintain and manage the day-to-day bookkeeping operations. You will assist with the supervision of on-site personnel and requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
An Assistant Property Manager Responsibilities include, but not limited to:
Bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
Assisting the District Manager with the community budget and achievement of operational and financial goals.
Assisting with various duties, including training, coaching and supervision of office staff.
Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
Maintaining accurate records of all bookkeeping transactions; adjusts ledgers, prepares/reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
Providing constant vendor/contractor communications concerning billing and invoicing.
Promoting positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Assisting and mentoring Customer Service Representatives and other office staff with duties and resident relations.
Performing other general office duties, i.e. phones, filing, special projects and assignments, as needed.
Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
Participating in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.
Participating and attending various department or regional meetings, seminars, or work-related events.
What An Assistant Property Manager Needs for Success:
Position requires 2 or more years of residential property management or administrative/bookkeeping experience.
Proficiency and working knowledge of personal computers, keyboard, Internet search and email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
Effective communication and interaction with management team, military partners, co-workers, vendors or residents sufficient to exchange or convey information and to give and receive work direction.
Strong customer service and interpersonal skills.
Ability to multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Assistant Property Manager I
Requisition ID: 2022-13195
Street: 6136 Jenkins Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13184
Street: 200 Ash Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Preventative Maintenance Technician I:
As a Liberty Military Housing Preventative Maintenance Technician I, you will perform general and preventative maintenance repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role will require your ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Typical responsibilities: replace A/C filter, replace screens, unclog drains, replace lamps; prepare and paint walls, ceilings and trim; Test function of all appliances, install doors and hardware.
With general guidance, performs preventative and routine maintenance repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Applies basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Performs routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
With general direction, completes resident-requested repairs and service within the required timeframe (24 hours).
May be required to complete all assigned maintenance work on vacant homes within LMH standards.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required.
Ability to operate a motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13187
Street: 200008 San Jacinto Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Preventative Maintenance Technician I:
As a Liberty Military Housing Preventative Maintenance Technician I, you will perform general and preventative maintenance repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role will require your ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Typical responsibilities: replace A/C filter, replace screens, unclog drains, replace lamps; prepare and paint walls, ceilings and trim; Test function of all appliances, install doors and hardware.
With general guidance, performs preventative and routine maintenance repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Applies basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Performs routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
With general direction, completes resident-requested repairs and service within the required timeframe (24 hours).
May be required to complete all assigned maintenance work on vacant homes within LMH standards.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required.
Ability to operate a motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13186
Street: 200008 San Jacinto Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a National Accounts Payable Specialist:
As a Liberty Military Housing National Accounts Payable Specialist, you will be responsible for the preparation of cash management operations, accounts payable for Liberty Military Housing. You will utilize various accounting systems and must display attention to detail and work effectively with the accounts payable team.
Your Responsibilities include, but not limited to:
Assist in processing vendor payments (ACH/checks/wires), tracking daily bank activity, process check disbursements, etc.
Assist in performing monthly closing of Accounts Payable system and posting of month-end information to GL.
Ensure accuracy within account coding transactions, project coding, department allocation, and posting dates.
Utilize systems and processes related to Yardi, JDE, Certify, Purchase Cards, Marketplace, Vendor Shield, and Vendor Caf.
Assure adherence to company purchasing policies and procedures, including proper approvals and documentation.
Assist in preparation of process documentation for a variety of accounts payable procedures.
Gather data on various items, including but not limited to payables, receivables, utility usage, cost, and other ad hoc assignments.
What You Need for Success:
Technological capabilities and experience with Microsoft Office are required. Comprehension of intermediate Microsoft Excel functions is preferred.
Yardi experience is preferred.
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Excellent oral and written communication skills are required. Applicant must be comfortable communicating with multiple team members, internal clients, and external clients.
Applicant must be detail-oriented and able to review and ensure accuracy of own work and work of others.
Applicant must be able to work in a fast-paced environment and be adaptable. Openness to change and process improvement are required.
Associate degree preferred.
Accounting/office experience is required. Experience in a Property Management environment preferred.
Must be able to talk, listen, and speak clearly on the telephone.
The position requires mobility within the office; use of a computer and other office machinery such as a scanner and copy machine.
Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13180
Street: 2100 Independence Blvd
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a National Accounts Payable Specialist:
As a Liberty Military Housing National Accounts Payable Specialist, you will be responsible for the preparation of cash management operations, accounts payable for Liberty Military Housing. You will utilize various accounting systems and must display attention to detail and work effectively with the accounts payable team.
Your Responsibilities include, but not limited to:
Assist in processing vendor payments (ACH/checks/wires), tracking daily bank activity, process check disbursements, etc.
Assist in performing monthly closing of Accounts Payable system and posting of month-end information to GL.
Ensure accuracy within account coding transactions, project coding, department allocation, and posting dates.
Utilize systems and processes related to Yardi, JDE, Certify, Purchase Cards, Marketplace, Vendor Shield, and Vendor Caf.
Assure adherence to company purchasing policies and procedures, including proper approvals and documentation.
Assist in preparation of process documentation for a variety of accounts payable procedures.
Gather data on various items, including but not limited to payables, receivables, utility usage, cost, and other ad hoc assignments.
What You Need for Success:
Technological capabilities and experience with Microsoft Office are required. Comprehension of intermediate Microsoft Excel functions is preferred.
Yardi experience is preferred.
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Excellent oral and written communication skills are required. Applicant must be comfortable communicating with multiple team members, internal clients, and external clients.
Applicant must be detail-oriented and able to review and ensure accuracy of own work and work of others.
Applicant must be able to work in a fast-paced environment and be adaptable. Openness to change and process improvement are required.
Associate degree preferred.
Accounting/office experience is required. Experience in a Property Management environment preferred.
Must be able to talk, listen, and speak clearly on the telephone.
The position requires mobility within the office; use of a computer and other office machinery such as a scanner and copy machine.
Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13181
Street: 2100 Independence Blvd
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of an Assistant Property Manager:
As a Liberty Military Housing Assistant Property Manager, you will maintain and manage the day-to-day bookkeeping operations. You will assist with the supervision of on-site personnel and requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
An Assistant Property Manager Responsibilities include, but not limited to:
Bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
Assisting the District Manager with the community budget and achievement of operational and financial goals.
Assisting with various duties, including training, coaching and supervision of office staff.
Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
Maintaining accurate records of all bookkeeping transactions; adjusts ledgers, prepares/reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
Providing constant vendor/contractor communications concerning billing and invoicing.
Promoting positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Assisting and mentoring Customer Service Representatives and other office staff with duties and resident relations.
Performing other general office duties, i.e. phones, filing, special projects and assignments, as needed.
Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
Participating in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.
Participating and attending various department or regional meetings, seminars, or work-related events.
What An Assistant Property Manager Needs for Success:
Position requires 2 or more years of residential property management or administrative/bookkeeping experience.
Proficiency and working knowledge of personal computers, keyboard, Internet search and email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
Effective communication and interaction with management team, military partners, co-workers, vendors or residents sufficient to exchange or convey information and to give and receive work direction.
Strong customer service and interpersonal skills.
Ability to multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Assistant Property Manager I
Requisition ID: 2022-13182
Street: 1970 Von Steuben Drive
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of an Assistant Property Manager:
As a Liberty Military Housing Assistant Property Manager, you will maintain and manage the day-to-day bookkeeping operations. You will assist with the supervision of on-site personnel and requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
An Assistant Property Manager Responsibilities include, but not limited to:
Bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing.
Assisting the District Manager with the community budget and achievement of operational and financial goals.
Assisting with various duties, including training, coaching and supervision of office staff.
Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents.
Maintaining accurate records of all bookkeeping transactions; adjusts ledgers, prepares/reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages.
Providing constant vendor/contractor communications concerning billing and invoicing.
Promoting positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Assisting and mentoring Customer Service Representatives and other office staff with duties and resident relations.
Performing other general office duties, i.e. phones, filing, special projects and assignments, as needed.
Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.).
Participating in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained according to LMH's quality standards.
Participating and attending various department or regional meetings, seminars, or work-related events.
What An Assistant Property Manager Needs for Success:
Position requires 2 or more years of residential property management or administrative/bookkeeping experience.
Proficiency and working knowledge of personal computers, keyboard, Internet search and email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Fair Housing certification, if not certified, must be obtained within 2 weeks of employment.
Effective communication and interaction with management team, military partners, co-workers, vendors or residents sufficient to exchange or convey information and to give and receive work direction.
Strong customer service and interpersonal skills.
Ability to multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Assistant Property Manager I
Requisition ID: 2022-13174
Street: 1208 Leyte Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician III (Maintenance Technician III):
As a Liberty Military Housing Service Technician III, you will perform general and specialized maintenance and repairs in a multifamily residential community and operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role may include -Lead- responsibilities which, on occasion includes supervising or training other maintenance staff members. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include but not limited to:
Performs most maintenance installation repairs and preventative maintenance on a variety of building systems and appliances or all repairs on specific systems, including, plumbing, HVAC, structural and electrical.
Tests and/or troubleshoots a variety of items dependent on specific trade expertise (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.
Applies proficient skills in all trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc. to ensure quality maintained homes and community.
Completes resident-requested repairs and services within the required time frame (24 hours).
Completes all assigned maintenance work on vacant homes within LMH standards.
Performs On-call service requests and emergency calls.
Participates in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Trains or guides other maintenance team members in performing skilled tasks for the purpose of providing support to workers developing their knowledge of specific skills with trade.
On occasion, may lead or supervise other maintenance team members in the absence of management.
Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.
Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Participates in and attends various department or regional meetings, resident functions, seminars, training and work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Five or more years' related maintenance experience preferred.
Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Certifications preferred HVAC and EPA.
Some supervisory or lead experience preferred.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Extensive knowledge of appliances.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
May require use of a personal or company vehicle, or electrical cart.
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13170
Street: 3946 Welsh Street
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13164
Street: 3504 Cannon Street
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Quality Control Coordinator:
As a Liberty Military Housing Assistant Quality Control Coordinator, you will coordinate the quality of maintenance work performed by both the employees and vendors. Your role is very process oriented and assists with confirming processes are maintained by all maintenance personnel and vendors. You will be inspecting homes and work completed by maintenance staff and vendors. You will play a key role in ensuring the portfolio's physical condition is well-maintained and meets Liberty Military Housing's quality standards in order to deliver on our mission of providing exemplary service.
Your Responsibilities include, but not limited to:
Inspect homes to ensure make ready expectations are being met.
Inspect completed work orders to ensure expectations are being met.
Identify and advise District Manager, Maintenance Supervisor and Service Manager of any common area issues.
Seek out qualified vendors related to make ready work.
Meet with vendors to establish expectations and assist with negotiating pricing with vendors on make ready related work.
Work with the Maintenance Supervisors and ensure work orders, vacant unit turns and all related concerns are addressed in an effective and timely manner.
Work with site teams to ensure adherence to property maintenance budgets.
Must adhere to all company safety policies.
Must comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH's standard operating procedures and policies.
What You Need for Success:
A minimum of 3 years residential property management experience preferred.
Must have maintenance experience.
Strong attention to detail.
Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from supervisors, peers, vendors, and government agencies.
Knowledgeable of laws pertaining to property management, (Fair Housing, OSHA, State, Local, etc.).
Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Excellent problem solving, multi-tasking, and organizational skills.
Ability to operate a motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 20 lbs.
May require use of a personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13179
Street: 8068 Sand Hill Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician II (Maintenance Technician II):
As a Liberty Military Housing Service Technician II, you will perform general and specialized maintenance and repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Troubleshoot and perform routine maintenance, installation and repairs on a variety of building systems and appliances, including, plumbing, HVAC, painting, carpentry, appliance repair and electrical.
Apply proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc.; to ensure quality maintained homes and community.
Perform installations, service repairs, and preventative maintenance tasks, in homes, common areas, grounds and community.
Complete resident-requested repairs and services within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
Participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Participate in and attends various department or regional meetings, resident or community events, seminars, and other work-related events.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Two or more years' related experience required.
Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Certifications preferred HVAC and EPA.
Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Extensive knowledge of appliances.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
#IND1
Requisition ID: 2022-13155
Street: 21967 Cuddihy Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician III (Maintenance Technician III):
As a Liberty Military Housing Service Technician III, you will perform general and specialized maintenance and repairs in a multifamily residential community and operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards. Your role may include -Lead- responsibilities which, on occasion includes supervising or training other maintenance staff members. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include but not limited to:
Performs most maintenance installation repairs and preventative maintenance on a variety of building systems and appliances or all repairs on specific systems, including, plumbing, HVAC, structural and electrical.
Tests and/or troubleshoots a variety of items dependent on specific trade expertise (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.
Applies proficient skills in all trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc. to ensure quality maintained homes and community.
Completes resident-requested repairs and services within the required time frame (24 hours).
Completes all assigned maintenance work on vacant homes within LMH standards.
Performs On-call service requests and emergency calls.
Participates in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Trains or guides other maintenance team members in performing skilled tasks for the purpose of providing support to workers developing their knowledge of specific skills with trade.
On occasion, may lead or supervise other maintenance team members in the absence of management.
Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrates the appropriate and safe use of standard hand and power tools, equipment and machinery.
Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Participates in and attends various department or regional meetings, resident functions, seminars, training and work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Five or more years' related maintenance experience preferred.
Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Certifications preferred HVAC and EPA.
Some supervisory or lead experience preferred.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Extensive knowledge of appliances.
Basic computer skills (able to operate mobile device, PC).
Ability to operate a motor vehicle (valid license required).
May require use of a personal or company vehicle, or electrical cart.
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13176
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13173
Street: 4025 Home Avenue
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Coordinator:
As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housing's quality service and customer satisfaction standards
Your Responsibilities include, but not limited to:
Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.
Assist with the ordering and scheduling of vendor services.
Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.
Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Provide residents with any charges related to move out/final inspection results.
Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).
Generate work orders for make readies and other maintenance service requests.
Assist with the closing of work orders/tickets once work is completed.
Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.
Resident follow-ups after services are rendered/completed.
Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.
Address and follow up on customer service concerns from Satisfacts survey.
Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).
Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).
Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
What You Need for Success:
1-2 years' experience in residential property management or customer service role preferred.
Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.
Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.
Strong service and interpersonal skills.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.
Knowledge of OSHA laws and regulations.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
May require use of a personal/company vehicle or electrical cart.
Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13175
Street: 9314 Cardinal Court
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Warehouse Assistant:
As a Liberty Military Housing Warehouse Assistant, you will be responsible for monitoring and organizing the maintenance warehouse and inventory. Your role requires accuracy, the ability work efficiently and effectively, and the ability to deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Compliance with all company guidelines, OSHA regulations and any applicable laws in your area regarding health, safety, or environment.
Receive maintenance inventory from multiple suppliers and distribute materials on a daily basis.
Work with multiple budgets, monitoring expenditures and implement corrective actions.
Organize and properly stock warehouse with materials needed for multiple locations.
Maintain overall physical condition of warehouse by planning and implementing new layouts and conducting warehouse inspections.
Assist with managing warranty repairs/replacements from multiple suppliers.
Assist with managing recycling, universal and hazard waste collected on site.
What You Need for Success:
A high school education or equivalent is required (college hours preferred).
Warehouse experience preferred.
Must be able to lift 80-100 lbs on a regular basis.
Must have a valid driver's license and reliable transportation.
Must have a level of proficiency with spreadsheets (Excel), word processing (MS Word), and inventory software.
Must have excellent verbal and written communication skills.
Must be knowledgeable in OSHA regulations.
Must be willing to work evenings or weekends in the case of an emergency.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13162
Street: 7916 Plant Road
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician I (Maintenance Technician I):
As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
Complete resident-requested repairs and service within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
#IND1
Advertising/Job Posting Title: Maintenance Technician I
Requisition ID: 2022-13178
Street: 1530 Bullpup Circle
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Service Technician I (Maintenance Technician I):
As a Liberty Military Housing Service Technician I, you will be responsible for performing routine maintenance and repairs in a multifamily residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing's quality standards and resident's satisfaction. You will be required to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Perform routine maintenance and repairs on a variety of building systems and appliances including electrical, plumbing, painting, appliance repair and HVAC, etc.
Apply basic skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, general appliance repair, etc. to ensure quality maintained homes and community.
Perform routine service repairs, and preventative maintenance of all aspects, in homes, common areas, grounds and community.
Complete resident-requested repairs and service within the required time frame (24 hours).
Complete all assigned maintenance work on vacant homes within LMH standards.
Perform On-call service requests and emergency calls.
May participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Maintain and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
One or more years' related maintenance experience preferred.
Beginning level understanding or experience in two or more basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
Working knowledge of appliances.
Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
Effectively communicate and interact with co-workers, managers, vendors or residents sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate mobile device, PC).
Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related.
Ability to independently lift/carry supplies or equipment up to 65 lbs.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Maintenance Technician I
Requisition ID: 2022-13166
Street: 139 Santa Rosa Drive
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Housekeeper:
As a Liberty Military Housing Housekeeper, you will perform routine cleaning of offices, amenities, and the surrounding areas in a multi-family residential community. You will operate tools, machinery, and other equipment to complete tasks in an efficient manner. Your role requires the ability to effectively communicate, perform quality work in a safe manner, and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standard.
Your Responsibilities include, but not limited to:
Perform routine cleaning including; amenities, building exteriors, district offices, recreation areas, vacant homes, restrooms, and other surrounding areas of the community.
Removes trash from grounds, office areas, homes, and the surrounding community perimeter on a daily basis.
Monitors and cleans restrooms, kitchen areas, and stocks items when needed.
Maintains floors by sweeping, scrubbing, mopping, waxing, and polishing as needed.
Maintains appearance of rooms/buildings by dusting furniture, washing walls, ceiling, woodwork, windows, mirrors, door panels and sills.
Assists in the preparation of make ready units by performing cleaning duties including; vacuuming, clean and shine all windows, tile, countertops, appliances, other fixtures, and removal of trash, etc.
Maintains appearance of supply room - monitor inventory of supplies such as paper towels, soap, toilet paper and etc.
Assists Service Technicians when needed.
Performs any additional routine cleaning/maintenance on property as requested, as needed, or as directed.
Reports any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
Demonstrates the appropriate and safe use of standard tools, equipment, and machinery.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
Understands and follows safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
What You Need for Success:
Entry level to 6 months of general housekeeping/maintenance experience.
Beginning level understanding of grounds or maintenance/general cleaning.
Ability to use tools, cleaning equipment, and other supplies applicable to job requirements.
Effectively communicate and interact with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give or receive work direction.
Basic computer skills (able to operate a PC or mobile device).
Ability to operate motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings, and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 40 lbs.
May require use of a personal or company vehicle, or electrical cart.
Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.
Participates in and attends various department or regional meetings, resident or community events, seminars, and other work-related events.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and healthcare coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13160
Street: 1201 Begonia Street
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Advertising/Job Posting Title: Customer Service Representative Serra Mesa
Requisition ID: 2022-13156
Street: 1538 Chrisman Drive
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a Customer Service Representative:
As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process, which includes showing new homes, completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
Your Responsibilities include, but not limited to:
Assists prospective residents with information regarding their lease, the community, and the move-in process.
Prepares lease documents for residents as part of the move-in process (pets, allotments, etc.).
Ensures all lease paperwork is completed and entered into the system.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Supports residents during the move-out process, which may include notice to vacate and resident transfers.
Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Responsible for lease renewal notification and timely resident notice to renew or vacate.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident's satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Participates in outreach marketing activities (i.e. market surveys, shop competitors, etc.) on a regular basis to obtain prospective residents.
Performs other general office duties (i.e. phones, filing, special projects and assignments as needed).
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence/notices (3 day, move-out charges, renewals, and other important resident notices that pertain to maintenance services, etc.).
May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.
What You Need for Success:
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanour in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options and benefit programs. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation and generous paid time off.
Requisition ID: 2022-13169
Street: 13201 Perkins Street
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing, (formally known as Lincoln Military Housing) we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
A Day in the Life of a District Manager II (Property Manager II):
As a Liberty Military Housing District Manager II, you will be responsible for overseeing the operations of a multi-family residential community. This role is responsible for the property's financial success, supervising the performance of on-site personnel and providing a quality living experience for our residents. You must be able to effectively lead and motivate others to perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
A District Manager's Responsibilities include, but not limited to:
Leadership:
Manage, hire, schedule, and develop the on-site team, including office and maintenance personnel.
Evaluate the efficiency of staff and provide on-going training, coaching, counseling, and supportive leadership.
Ensure all employees comply with company policies and procedures, and complete required training (i.e. on-line, instructor-lead, etc.) in a timely manner.
Operational/Administrative:
Responsible for the community budget and achievement of operational, financial and occupancy goals which includes overseeing, reviewing and monitoring all district accounting and financial matters (Processing of A/P, A/R, delinquencies, process PAF's, budget approvals, collections, invoicing, etc.).
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
Oversee all Capital Expenditure projects for the community (i.e. approvals, letters, tracking, scheduling, and inspections).
Participate and oversee staff in outreach marketing activities (i.e. market surveys, shop competitors) on a regular basis to obtain prospective residents.
Conduct regular property walks/inspections (grounds, common areas, parking lots, maintenance shop, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Ensure make-readies and other maintenance projects are completed accurately and timely by maintenance staff according to LMH's quality standards.
Contribute to a safe and secure environment, reporting potential safety hazards and adhering to all company safety policies, practices and regulations.
Comply with all federal, state and local applicable laws, including Fair Housing, OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures and Policies.
Resident Relations:
Ensure resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Work in conjunction with district staff/community services team to develop and/or implement resident retention programs (i.e., resident functions, monthly newsletters, etc.).
Consistently ensure policies of the community are followed by residents and take appropriate/corrective action when necessary.
What A Property Manager Needs for Success:
Minimum of 3 years' experience in the property management industry (previous supervisory experience preferred).
Proven success demonstrating leadership, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.
Ability to encourage a positive and collaborative team environment.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
Fair Housing certification - must obtain Fair Housing certification within 2 weeks of employment.
Experience with and understanding of budgets and financial operations.
Effective communication and interaction with management team, military partners, subordinates, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Ability to multi-task, prioritize and delegate duties to ensure operational objectives are achieved.
Possess a positive and professional demeanor in all business interactions, under all circumstances.
Proficiency and working knowledge of personal computers: keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Ability to operate a motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Available to work a flexible schedule including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty offers a wide range of insurance options, programs, and benefits that let you and your family be healthy and plan for the future. Our benefits take into consideration everything from career development to family matters, health and wellness, and we are committed to doing everything we can to offer you quality benefits and health-care coverage. In addition, we offer competitive compensation, incentive programs and generous paid time off.
Requisition ID: 2022-13149
Street: 996 Windsor Oaks Blvd