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Retail Sales Advisor - Office Depot

Posted: Oct 22, 2022 05:57
Mount Dora, FL

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Job Description

Overview

At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.

Qualifications

Level of Formal Education:

High School diploma or equivalent education preferred

Years of Experience:

No previous experience required

Type of Experience:

Retail sales experience preferred

Language Skills:

Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.

Technical Competencies:

Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.

Skills and Ability:

Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.

Information Systems (People Soft, etc.):

Must possess ability to work with computers to process information/inventory through computer systems.

Personal Attributes:

Must enjoy interacting with people

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)

REQNUMBER: 63346

Job Detail

Company:

Office Depot

Retail Sales Advisor - Office Depot

Posted: Oct 22, 2022 05:57
Austin, TX

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Job Description

Overview

At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.

Qualifications

Level of Formal Education:

High School diploma or equivalent education preferred

Years of Experience:

No previous experience required

Type of Experience:

Retail sales experience preferred

Language Skills:

Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.

Technical Competencies:

Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.

Skills and Ability:

Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.

Information Systems (People Soft, etc.):

Must possess ability to work with computers to process information/inventory through computer systems.

Personal Attributes:

Must enjoy interacting with people

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)

REQNUMBER: 63368

Job Detail

Company:

Office Depot

Inside Sales Representative- January 9th Start Date - Office Depot

Posted: Oct 22, 2022 05:57
Austin, TX

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Job Description

Overview

Responsibilities

The Inside Sales Representative (ISR) is responsible for revenue growth and customer retention as part of a business-to-business integrated sales model.; The ISR is responsible for managing customer relationships by making outbound value-added contacts within the context of an established Contact Plan to their assigned account base, as well as accepting inbound calls.; While all inbound and outbound contacts will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include lead generation, account penetration, product penetration, introduction of new product/service offerings, relationship building and invitations to training events (webinars, tradeshows, etc...).

Appropriately manages customer prospecting to connect directly with future customers. This position will focus on the target markets of clients that typically have between 10 and 30 white collar workers while handling approximately 700 accounts valued at $3M dollars. The ISR will be responsible for generating immediate, compelling customer interest, ensuring that the products or services offer sufficient value to generate a willingness to continue the sales dialogue.; The ISR should initiate exploratory discussions to schedule solid and specific follow-up sales calls to continue facilitating buying processes.

Qualifications

- High School Diploma or GED; Bachelor's Degree (BA/BS) preferred

- One to three years' experience in related field

Other Information

- Strong sales skills that includes a thorough grasp of professional and consultative selling skills

- A demonstrated working understanding of the customer relationship process. In depth experience dealing with mid to senior level customers

- Strong team focus with a high level of initiative to achieve goals

- Proven negotiation skills

- PC knowledge with the aptitude to learn new technology-related tool

- Strong interpersonal skills with the ability to provide valuable coaching, feedback, and mentorship

- Excellent verbal and written communication skills

- Strong business acumen

Pay, Benefits & Work Schedule

The Company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The Company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records per City & County of San Francisco Fair Chance Ordinance

REQNUMBER: 63344

Job Detail

Company:

Office Depot

Retail Service Advisor - Office Depot

Posted: Oct 22, 2022 05:57
Balcones Heights, TX

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Job Description

Overview

At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.

The Services Advisor will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. The Services Advisor will utilize Office Depot Inc.'s proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store. Performs duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to continually develop personal selling skills and specialized product knowledge. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.

Qualifications

Level of Formal Education:

High School diploma or equivalent education preferred

Years of Experience:

Minimum 1 year experience in related field

Type of Experience:

2 Years Sales and/or Customer Services experience preferred

Technical Competencies:

Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Basic computer skills

Skills and Ability:

Must possess strong selling skills
Must possess strong interpersonal and communication skills
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills

Personal Attributes:

Positive and Engaging
Action Oriented
Integrity, Accountability & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Drive for Results
Decision Quality
Patience

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)

REQNUMBER: 63353

Job Detail

Company:

Office Depot

Solutions Advisor - KC - Office Depot

Posted: Oct 22, 2022 05:57
Miami, FL

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Job Description

Overview

At Office Depot and Office Max, the Solutions Advisor-Key Carrier is a full-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.

The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

The associate in this position is also responsible for the training of Sales Advisors, or other associates within the store regarding Technology products, selling behaviors, attachments and services. Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certification, if required. The associate in this role is a -Key Carrier- and will be considered a Leader on Duty in the absence of other supervisors or management. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities:

Performs -Key Carrier- and Leader on Duty activities. Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional client service delivery. Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
Supports the store with duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Trains and coaches new/existing associates on the use of new products and tools and/or selling program.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage or POP materials.
Performs other duties as assigned*.

*For Stores with Co-working, will back up Co-working manager in the operational execution of the co working department, as needed.

Education & Experience:

High School diploma, or relevant experience required

Years of Experience: Minimum 2 year experience in related field

Type of Experience: 2 Years Sales and/or Customer Services experience

Skills and Ability:

- Must be knowledgeable in the Technology and Print area

- Must be able to effectively lead, coach and manage others in a professional environment

- Demonstrates leadership capabilities, with the ability to work independently, as well as with others

- Must possess strong selling skills

- Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers

- Must be adaptable to a changing environment

- Must be able to coach and train others in a professional environment

- Possess excellent verbal and written communication skills

- Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities

- Must possess ability to process information/merchandise through POS register system

Personal Attributes:

- Positive and Engaging

- Action Oriented

- Integrity, Accountability & Trust

- Demonstrate passion for the brand, products, services and solutions offered to our customers

- Must possess a desire to continually develop personal selling skills and product knowledge

- Drive for Results

- Decision Quality

- Patience

Other/Preferred:

- Drive for Results, Directing Others

- Time Management

- Coaching and Motivating

Pay, Benefits & Work Schedule

Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

REQNUMBER: 63362

Job Detail

Company:

Office Depot

Retail Client Engagement Manager - Office Depot

Posted: Oct 22, 2022 05:57
Norman, OK

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Job Description

Overview

General Summary :

At Office Depot Inc., every leader is responsible for growing total sales and services within the location, assist in day-to-day operations, and develop store strategies and tactics. The Client Engagement Manager should have a passion for the brand and is responsible for customer satisfaction, community outreach, and in-store events for small & medium businesses. This person will partner with the management team in driving a memorable client/customer experience. The Client Engagement Manager provides guidance and direction to store associates, including Print Services associates, and facilitates ongoing training on the business model and the importance of providing clients/customers with a holistic service offering.

The Client Engagement Manager will also be a 'Key Carrier' and considered the Leader on Duty in the absence of other management. All Full-Time Client Engagement Managers must be able to work a flexible schedule that aligns with business needs. This includes, the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Client Engagement Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and being scheduled for those respective shifts.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibility:

. Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Drives positive customer satisfaction levels and effectively trains associates on enhancing overall client/customer experience.

. Lead customer satisfaction programs and related initiatives, such as Net Promoter Score (NPS), by identifying areas of opportunity, reporting on metrics, advising the leadership team of progress and recommendations for improvement. Proactively grows business through client/customer centric programs such as Office Depot Inc. Rewards Programs and local marketing plays (loyalty signups, mobile app downloads, etc.).

. Leads community outreach initiatives and is accountable for initiating and coordinating in-store events targeting small and medium businesses in order to increase foot traffic and client/customer retention.

.

. Leads, coaches and trains associates to properly assess client/customer needs to ensure satisfaction in every interaction while fostering a culture that builds trust, brand loyalty, and exceptional client/customer service delivery. Supports an environment that encourages creative, innovative thinking and risk taking provided. Drives Services sales, including print and tech.

. Works to continually develop personal selling skills and specialized product . Support new product launches and special initiatives

. Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.

. Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes activation and deactivation of the store's alarm system, cash handling, daily store balancing and system processing.

. Consistently maintains store appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.

. Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.

. Performs other duties as assigned.

Education & Experience:

. High School diploma or equivalent; Bachelor's degree preferred

. Business, Marketing, Retail Management, or another related field preferred

. Minimum 2 years of experience in related field

. Minimum two years of experience in retail, including a supervisory role in a sales-driven, customer-oriented environment.

. Basic computer skills

. Advanced selling skills

. Must be able to effectively lead and coach others in a professional environment

. Possess excellent verbal and written communication skills

. Must be able to execute detailed instructions in a timely and efficient manner

. Demonstrated leadership capabilities, with the ability to work independently, as well as with others

. Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity

. Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities

. Must possess ability to process information/merchandise through POS register system

. Customer Focus

. Positive and Engaging

. Action Oriented

. Integrity & Trust

. Demonstrate passion for the brand, products, services and solutions offered to our customers

. Coaches, Trains / Motivates, Conflict Management, Problem Solving, Collaboration / Team Spirit, Accountability, Drives for Results-Oriented, Directing Others, Business Acumen, Decision Quality, Time Management

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

REQNUMBER: 63286

Job Detail

Company:

Office Depot

Retail Sales Advisor - Office Depot

Posted: Oct 22, 2022 05:57
Washington, NC

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Job Description

Overview

REQNUMBER: 63347

Job Detail

Company:

Office Depot

Retail Sales Advisor - Office Depot

Posted: Oct 22, 2022 05:57
North Little Rock, AR

Login to Apply

Job Description

Overview

At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.

Qualifications

Level of Formal Education:

High School diploma or equivalent education preferred

Years of Experience:

No previous experience required

Type of Experience:

Retail sales experience preferred

Language Skills:

Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.

Technical Competencies:

Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.

Skills and Ability:

Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.

Information Systems (People Soft, etc.):

Must possess ability to work with computers to process information/inventory through computer systems.

Personal Attributes:

Must enjoy interacting with people

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)

REQNUMBER: 63387

Job Detail

Company:

Office Depot

Retail Client Engagement Manager - Office Depot

Posted: Oct 22, 2022 05:57
North Little Rock, AR

Login to Apply

Job Description

Overview

General Summary :

At Office Depot Inc., every leader is responsible for growing total sales and services within the location, assist in day-to-day operations, and develop store strategies and tactics. The Client Engagement Manager should have a passion for the brand and is responsible for customer satisfaction, community outreach, and in-store events for small & medium businesses. This person will partner with the management team in driving a memorable client/customer experience. The Client Engagement Manager provides guidance and direction to store associates, including Print Services associates, and facilitates ongoing training on the business model and the importance of providing clients/customers with a holistic service offering.

The Client Engagement Manager will also be a 'Key Carrier' and considered the Leader on Duty in the absence of other management. All Full-Time Client Engagement Managers must be able to work a flexible schedule that aligns with business needs. This includes, the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Client Engagement Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and being scheduled for those respective shifts.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibility:

. Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Drives positive customer satisfaction levels and effectively trains associates on enhancing overall client/customer experience.

. Lead customer satisfaction programs and related initiatives, such as Net Promoter Score (NPS), by identifying areas of opportunity, reporting on metrics, advising the leadership team of progress and recommendations for improvement. Proactively grows business through client/customer centric programs such as Office Depot Inc. Rewards Programs and local marketing plays (loyalty signups, mobile app downloads, etc.).

. Leads community outreach initiatives and is accountable for initiating and coordinating in-store events targeting small and medium businesses in order to increase foot traffic and client/customer retention.

.

. Leads, coaches and trains associates to properly assess client/customer needs to ensure satisfaction in every interaction while fostering a culture that builds trust, brand loyalty, and exceptional client/customer service delivery. Supports an environment that encourages creative, innovative thinking and risk taking provided. Drives Services sales, including print and tech.

. Works to continually develop personal selling skills and specialized product . Support new product launches and special initiatives

. Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.

. Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes activation and deactivation of the store's alarm system, cash handling, daily store balancing and system processing.

. Consistently maintains store appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.

. Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.

. Performs other duties as assigned.

Education & Experience:

. High School diploma or equivalent; Bachelor's degree preferred

. Business, Marketing, Retail Management, or another related field preferred

. Minimum 2 years of experience in related field

. Minimum two years of experience in retail, including a supervisory role in a sales-driven, customer-oriented environment.

. Basic computer skills

. Advanced selling skills

. Must be able to effectively lead and coach others in a professional environment

. Possess excellent verbal and written communication skills

. Must be able to execute detailed instructions in a timely and efficient manner

. Demonstrated leadership capabilities, with the ability to work independently, as well as with others

. Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity

. Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities

. Must possess ability to process information/merchandise through POS register system

. Customer Focus

. Positive and Engaging

. Action Oriented

. Integrity & Trust

. Demonstrate passion for the brand, products, services and solutions offered to our customers

. Coaches, Trains / Motivates, Conflict Management, Problem Solving, Collaboration / Team Spirit, Accountability, Drives for Results-Oriented, Directing Others, Business Acumen, Decision Quality, Time Management

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

REQNUMBER: 63389

Job Detail

Company:

Office Depot

Retail Sales Advisor - Office Depot

Posted: Oct 22, 2022 05:57
Houston, TX

Login to Apply

Job Description

Overview

At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.

Qualifications

Level of Formal Education:

High School diploma or equivalent education preferred

Years of Experience:

No previous experience required

Type of Experience:

Retail sales experience preferred

Language Skills:

Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.

Technical Competencies:

Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.

Skills and Ability:

Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.

Information Systems (People Soft, etc.):

Must possess ability to work with computers to process information/inventory through computer systems.

Personal Attributes:

Must enjoy interacting with people

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)

REQNUMBER: 63338

Job Detail

Company:

Office Depot

Retail Sales Advisor - Office Depot

Posted: Oct 22, 2022 05:57
Houston, TX

Login to Apply

Job Description

Overview

At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.

Qualifications

Level of Formal Education:

High School diploma or equivalent education preferred

Years of Experience:

No previous experience required

Type of Experience:

Retail sales experience preferred

Language Skills:

Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.

Technical Competencies:

Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.

Skills and Ability:

Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.

Information Systems (People Soft, etc.):

Must possess ability to work with computers to process information/inventory through computer systems.

Personal Attributes:

Must enjoy interacting with people

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)

REQNUMBER: 63339

Job Detail

Company:

Office Depot

Retail Sales Manager - Office Depot

Posted: Oct 22, 2022 05:57
Houston, TX

Login to Apply

Job Description

Overview

General Summary:

At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for achieving sales plan for all services including copy & print, technology, subscriptions, and business services by articulating areas of opportunity and devising & executing action plans to resolve. The person in this role has accountability for driving the store's overall sales training to ensure appropriate Office Depot, Inc selling techniques are executed. The Sales Manager assists with the merchandising, operations, cash handling, and execution of store and company standards, in addition to resolving both associate and customer relations' concerns. The Sales Manager is also a -Key Carrier- and will be considered the Leader on Duty in the absence of other management. All Full-Time Sales Managers must be able to work a flexible schedule that aligns with business needs, which includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Sales Manager positions must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening and closing responsibilities and being scheduled for those respective shifts.

Primary Responsibility:

. Leads, coaches, and inspires associates while fostering a culture that builds trust, brand loyalty, and exceptional customer/client service delivery. Proactively observes and provides feedback to associates to enhance their proficiency in this area. Creates and manages a sales focused environment through the training and development of associates. Accountable for the assessment and development of all associates, ensuring that they all have completed and maintained their certification(s), as applicable (print, tech, etc.).

. Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Builds a culture which drive sales through motivating associates to be product experts and customer focused. Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot, Inc. sales principles.

. Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories. Accountable for velocity services and executes on new services product launches, including services and product protection plans. Drives merchandising sales contests.

. Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of others or in conjunction with other managers. Performing opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, daily store balancing, and other system processes.

. In the absence of the General Manager, manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Will also be responsible for managing merchandise flow-through and replenishment processes.

. Consistently maintains store appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling, planogram integrity, and merchandise presentation.

. Responsible for managing performance, talent assessment, development and recognition of associates. Assists in managing the performance appraisal process by delivering timely, and valuable developmental feedback and reviews to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking, and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages conflict effectively. Drives the recruitment, retention, and development of a diverse range of talented people by participating in the interviewing and selection process.

. Leads daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, policies, and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs.

. Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.

. Performs other duties as assigned

Education & Experience :

. High School diploma or equivalent; Bachelor's degree preferred

. Business, Marketing, Retail Management, or another related field preferred

. Minimum 2 years of experience in related field

. Minimum two years of experience in retail, including management and/or supervisory role in a sales-driven, customer-oriented company. Sales experience in a services industry a plus.

. Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities

. Must possess ability to process information/merchandise through POS register system

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How To Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

REQNUMBER: 63337

Job Detail

Company:

Office Depot

Retail Sales Advisor - Office Depot

Posted: Oct 22, 2022 05:57
Houston, TX

Login to Apply

Job Description

Overview

At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities

Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.

Qualifications

Level of Formal Education:

High School diploma or equivalent education preferred

Years of Experience:

No previous experience required

Type of Experience:

Retail sales experience preferred

Language Skills:

Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.

Technical Competencies:

Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.

Skills and Ability:

Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.

Information Systems (People Soft, etc.):

Must possess ability to work with computers to process information/inventory through computer systems.

Personal Attributes:

Must enjoy interacting with people

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records

City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)

REQNUMBER: 63340

Job Detail

Company:

Office Depot

Retail General Manager Texarkana - Office Depot

Posted: Oct 22, 2022 05:57
Texarkana, TX

Login to Apply

Job Description

Overview

Responsibilities

At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives.

Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.

Responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations' concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.

Qualifications

High School diploma or equivalent required; bachelor's degree preferred

Business, Marketing, Retail Management, or another related field preferred

Minimum two to four years management experience or demonstration of skills and learning through an internal development program

Must have good business acumen

Must be able to effectively lead, coach and manage others in a professional environment

Ability to positively influence at all levels and possess executive presence

Possess excellent verbal and written communication skills.

Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner

Demonstrated leadership capabilities, with the ability to work independently, as well as with others

Must possess sound judgment and people management abilities

Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity

Must possess the ability to use computers and technology for information, and to access information necessary to complete the job

Must possess ability to process information/merchandise through POS register system

Pay, Benefits & Work Schedule

Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

Other Information

Leads, coaches and inspires associates, while creating a culture that builds associate's trust, brand loyalty and an exceptional customer service experience. Creates and manages a sales focused environment through the training and development of associates at all levels. Accountable for the assessment and development of all talent within the store to create talent bench strength and succession plan.

Deliver an exceptional customer experience by observing, listening, interacting and following up with customers to ensure satisfaction and satisfactory issue resolution. Ensures the implementation and effective application of information, training certification, tools and systems required to meet customer needs.

Responsible for managing performance, talent assessment, development and recognition of all associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and appraisals to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages associate conflicts effectively.

Responsible and accountable for increasing sales and profitability. Responsible for managing and planning staffing needs using the labor model and workforce management system to ensure effective, cost efficient scheduling is in place.

Manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Also responsible for managing merchandise flow-through and replenishment processes.

Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling and merchandise presentation and visual appearance.

Lead daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, communications, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs.

Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment and Discrimination, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I9 compliance and other legal requirements.

Fair Chance Ordinance

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)