Posted - Oct 08, 2022
Overview At Office Depot Inc., the Services Advisor is a part-time role, p...
Overview At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Servic...
Posted - Oct 08, 2022
Overview At Office Depot Inc., the Services Advisor is a part-time role, p...
Overview At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Servic...
Posted - Oct 08, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 08, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview Responsibilities At Office Depot and Office Max, every leader is...
Overview Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The...
Posted - Oct 07, 2022
Overview Responsibilities At Office Depot and Office Max, every leader is...
Overview Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Services Advisor is a part-time role, p...
Overview At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Servic...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Services Advisor is a part-time role, p...
Overview At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Servic...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - Oct 07, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - Oct 07, 2022
Overview The Specialist, Delivery Lead is responsible for the efficient de...
Overview The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Speci...
Posted - Oct 07, 2022
Overview The Specialist, Delivery Lead is responsible for the efficient de...
Overview The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Speci...
Posted - Oct 07, 2022
Overview Responsibilities At Office Depot and Office Max, every leader is...
Overview Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The...
Posted - Oct 07, 2022
Overview Responsibilities At Office Depot and Office Max, every leader is...
Overview Responsibilities At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Services Advisor is a part-time role, p...
Overview At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Servic...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Services Advisor is a part-time role, p...
Overview At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Servic...
Posted - Oct 07, 2022
Overview The Specialist, Delivery Lead is responsible for the efficient de...
Overview The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Speci...
Posted - Oct 07, 2022
Overview The Specialist, Delivery Lead is responsible for the efficient de...
Overview The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Speci...
Posted - Oct 07, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and O...
Posted - Oct 07, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and O...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Services Advisor is a part-time role, p...
Overview At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Servic...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Services Advisor is a part-time role, p...
Overview At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Servic...
Posted - Oct 07, 2022
Overview The purpose of the Warehouse Specialist is to maintain key depart...
Overview The purpose of the Warehouse Specialist is to maintain key department experience and knowledge that require unique skills and training as id...
Posted - Oct 07, 2022
Overview The purpose of the Warehouse Specialist is to maintain key depart...
Overview The purpose of the Warehouse Specialist is to maintain key department experience and knowledge that require unique skills and training as id...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview At Office Depot, Inc., our Print & Client Services Manager re...
Overview At Office Depot, Inc., our Print & Client Services Manager reports directly to the General Manager and has ownership of the Print Servic...
Posted - Oct 07, 2022
Overview At Office Depot, Inc., our Print & Client Services Manager re...
Overview At Office Depot, Inc., our Print & Client Services Manager reports directly to the General Manager and has ownership of the Print Servic...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and O...
Posted - Oct 07, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and O...
Posted - Oct 07, 2022
Overview At Office Depot, Inc., every leader is responsible for growing to...
Overview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Supervisor, at the di...
Posted - Oct 07, 2022
Overview At Office Depot, Inc., every leader is responsible for growing to...
Overview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Supervisor, at the di...
Posted - Oct 07, 2022
Overview The purpose of the Warehouse Specialist is to maintain key depart...
Overview The purpose of the Warehouse Specialist is to maintain key department experience and knowledge that require unique skills and training as id...
Posted - Oct 07, 2022
Overview The purpose of the Warehouse Specialist is to maintain key depart...
Overview The purpose of the Warehouse Specialist is to maintain key department experience and knowledge that require unique skills and training as id...
Posted - Oct 07, 2022
Overview General Summary : At Office Depot Inc., every leader is responsi...
Overview General Summary : At Office Depot Inc., every leader is responsible for growing total sales and services within the location, assist in day...
Posted - Oct 07, 2022
Overview General Summary : At Office Depot Inc., every leader is responsi...
Overview General Summary : At Office Depot Inc., every leader is responsible for growing total sales and services within the location, assist in day...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview At Office Depot Inc., the Sales Advisor is a part-time role provi...
Overview At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides...
Posted - Oct 07, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - Oct 07, 2022
Overview At Office Depot and Office Max, every leader is responsible for g...
Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client S...
Posted - Oct 07, 2022
Overview At Office Depot, Inc., every leader is responsible for growing to...
Overview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Supervisor, at the di...
Posted - Oct 07, 2022
Overview At Office Depot, Inc., every leader is responsible for growing to...
Overview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Supervisor, at the di...
Posted - Oct 07, 2022
Overview At Office Depot, Inc., our Print & Client Services Manager re...
Overview At Office Depot, Inc., our Print & Client Services Manager reports directly to the General Manager and has ownership of the Print Servic...
Posted - Oct 07, 2022
Overview At Office Depot, Inc., our Print & Client Services Manager re...
Overview At Office Depot, Inc., our Print & Client Services Manager reports directly to the General Manager and has ownership of the Print Servic...
Overview
At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The Services Advisor will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. The Services Advisor will utilize Office Depot Inc.'s proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store. Performs duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to continually develop personal selling skills and specialized product knowledge. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Technical Competencies:
Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Basic computer skills
Skills and Ability:
Must possess strong selling skills
Must possess strong interpersonal and communication skills
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Personal Attributes:
Positive and Engaging
Action Oriented
Integrity, Accountability & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Drive for Results
Decision Quality
Patience
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62800
Overview
At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Language Skills:
Technical Competencies:
Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.
Skills and Ability:
Information Systems (People Soft, etc.):
Personal Attributes:
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62808
Overview
Responsibilities
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives.
Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
Responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations' concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.
Qualifications
High School diploma or equivalent required; bachelor's degree preferred
Business, Marketing, Retail Management, or another related field preferred
Minimum two to four years management experience or demonstration of skills and learning through an internal development program
Must have good business acumen
Must be able to effectively lead, coach and manage others in a professional environment
Ability to positively influence at all levels and possess executive presence
Possess excellent verbal and written communication skills.
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
Must possess ability to process information/merchandise through POS register system
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Leads, coaches and inspires associates, while creating a culture that builds associate's trust, brand loyalty and an exceptional customer service experience. Creates and manages a sales focused environment through the training and development of associates at all levels. Accountable for the assessment and development of all talent within the store to create talent bench strength and succession plan.
Deliver an exceptional customer experience by observing, listening, interacting and following up with customers to ensure satisfaction and satisfactory issue resolution. Ensures the implementation and effective application of information, training certification, tools and systems required to meet customer needs.
Responsible for managing performance, talent assessment, development and recognition of all associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and appraisals to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages associate conflicts effectively.
Responsible and accountable for increasing sales and profitability. Responsible for managing and planning staffing needs using the labor model and workforce management system to ensure effective, cost efficient scheduling is in place.
Manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Also responsible for managing merchandise flow-through and replenishment processes.
Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling and merchandise presentation and visual appearance.
Lead daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, communications, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment and Discrimination, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I9 compliance and other legal requirements.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
Responsibilities
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives.
Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
Responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations' concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.
Qualifications
High School diploma or equivalent required; bachelor's degree preferred
Business, Marketing, Retail Management, or another related field preferred
Minimum two to four years management experience or demonstration of skills and learning through an internal development program
Must have good business acumen
Must be able to effectively lead, coach and manage others in a professional environment
Ability to positively influence at all levels and possess executive presence
Possess excellent verbal and written communication skills.
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
Must possess ability to process information/merchandise through POS register system
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Leads, coaches and inspires associates, while creating a culture that builds associate's trust, brand loyalty and an exceptional customer service experience. Creates and manages a sales focused environment through the training and development of associates at all levels. Accountable for the assessment and development of all talent within the store to create talent bench strength and succession plan.
Deliver an exceptional customer experience by observing, listening, interacting and following up with customers to ensure satisfaction and satisfactory issue resolution. Ensures the implementation and effective application of information, training certification, tools and systems required to meet customer needs.
Responsible for managing performance, talent assessment, development and recognition of all associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and appraisals to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages associate conflicts effectively.
Responsible and accountable for increasing sales and profitability. Responsible for managing and planning staffing needs using the labor model and workforce management system to ensure effective, cost efficient scheduling is in place.
Manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Also responsible for managing merchandise flow-through and replenishment processes.
Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling and merchandise presentation and visual appearance.
Lead daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, communications, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment and Discrimination, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I9 compliance and other legal requirements.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62744
Overview
At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The Services Advisor will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. The Services Advisor will utilize Office Depot Inc.'s proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store. Performs duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to continually develop personal selling skills and specialized product knowledge. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Technical Competencies:
Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Basic computer skills
Skills and Ability:
Must possess strong selling skills
Must possess strong interpersonal and communication skills
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Personal Attributes:
Positive and Engaging
Action Oriented
Integrity, Accountability & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Drive for Results
Decision Quality
Patience
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62753
Overview
At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Language Skills:
Technical Competencies:
Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.
Skills and Ability:
Information Systems (People Soft, etc.):
Personal Attributes:
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62751
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the person in this position will have ownership of the Print and Client Services area while simultaneously collaborating with the management team to drive customer satisfaction, community outreach and in store events for small and medium business. S/he is expected to quickly build ongoing client centric relationships and become a trusted expert by utilizing Office Depot's advanced selling skills and certification programs, and product knowledge in Print and Services and throughout the store to meet clients' needs.
Is responsible for overseeing the daily activities of print services: providing guidance, training and direction within the Print area to ensure clients experience the highest level of service.
Print and Client Services Supervisor will also be a 'Key Carrier', and while functioning in this role, will be considered the Client Engagement Lead. Primary Key Performance Indicator (KPI) is customer satisfaction and related results, such as Net Promoter Score (NPS). Demonstrates a passion for the brand, print services and solutions, and other products and services offered to our customers.
The Print and Client Services Supervisor will utilize the Company's proven sales principles and take the opportunity to develop Sales Advisors, Service Advisors and Solutions Advisors with these same principles. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Oversees the Print function to ensure efficient operation while driving overall store sales.
Operates and trains associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time, to include determining if RPC (Regional Print Center) should be used, per established guidelines.
Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
Responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
Drives positive customer satisfaction levels and provides effective training to associates to enhance the customer experience. Collaborates on community outreach initiatives and coordinating in store events with small and medium businesses to increase foot traffic and client/customer retention.
Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
Ensures compliance with company policies, procedures and practices; and supports the company's loss prevention efforts
.
Education & Experience
High School diploma or equivalent education preferred
Minimum 3 year experience in related field
Other Information
Experience and/or training in related field
Experience in Print Center Operations preferred
Must be the subject matter expert in the Print Services area
Must possess advanced selling skills
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 62752
Overview
The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Specialists. This position is responsible for hands on training of new Delivery Specialists as well as the ongoing monitoring and follow-up of all route drivers. This position will place a strong emphasis on customer service and organization as well as the ability to direct the work of others. The Lead Delivery Specialist should be familiar with route balancing as well as other system functions in RACE, MS Word and MS Excel. May be responsible for Desktop Delivery Specialist
Primary Responsibilities
Provide training and coaching to new and existing Delivery Specialists. Provide technical training and problem solving resources. Provides input for performance reviews
Assist management with vehicle safety and building security issues. Allocates resources to insure timely deliveries as defined by customer requirements and expectations
Communicate customer feedback to appropriate supervisory personnel
Develop and contribute ideas and suggestions for operational improvements utilizing LEAN practices
Ensure the proper completion of all required paperwork
Assist management with route design, balancing and dispatch, including training and follow up of driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance
Assume supervisory functions in the absence of direct manager or supervisor
Assist with delivery operations as a route back-up driver, when necessary
Adherence to established Standard Operating Procedures
Perform driver safety checks as needed, for follow up and or retraining
Participate in Safety Committee and conduct Tier 1 meetings
Assist in meeting with new customers and for onsite visits
Qualifications
- High School diploma or equivalent edu preferred
- Minimum 3 years experience in related field
- At least two years Delivery experience preferred. Supervisory or Leadership experience preferred. Knowledge of systems, tools, and or processes in delivery environment preferred.
- CDL may be needed in states where required
- Computer skills preferred;
- Valid driver license
- Clean; driving record
- Class B Commercial Driver's License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW)
- Department of Transportation (DOT) qualification
- Familiarity with computer and other transportation systems preferred, GIS computer programs preferred
- Ability to communicate both verbally and in writing, using the English language (English competency)
- Ability to represent the company professionally when making customer deliveries.
- Have good job performance and behavior as measured through indicators such as teamwork, attendance, customer service, productivity, etc
- Basic product knowledge
- Knowledge of operation of power/mobile equipment
- Ability to understand addition, subtraction, multiplication, and division
- Geographical knowledge of the delivery service area
- Demonstrate a commitment to OfficeMax core values
- Ability to transport single cartons up to 75 pounds as needed (75lbs industry standard?)
- Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds
- Ability to work in all seasons due to varied climates
- Repetitive lifting and/or carrying of products and or merchandise, repetitive climbing in and out of vehicle Ability to stand; on feet for long periods of time, continuous walking;; including stairs
- Ability to read and understand a map
- Ability to up sell
- Maintain a professional appearance
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 62740
Overview
Responsibilities
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives.
Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
Responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations' concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.
Qualifications
High School diploma or equivalent required; bachelor's degree preferred
Business, Marketing, Retail Management, or another related field preferred
Minimum two to four years management experience or demonstration of skills and learning through an internal development program
Must have good business acumen
Must be able to effectively lead, coach and manage others in a professional environment
Ability to positively influence at all levels and possess executive presence
Possess excellent verbal and written communication skills.
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
Must possess ability to process information/merchandise through POS register system
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Leads, coaches and inspires associates, while creating a culture that builds associate's trust, brand loyalty and an exceptional customer service experience. Creates and manages a sales focused environment through the training and development of associates at all levels. Accountable for the assessment and development of all talent within the store to create talent bench strength and succession plan.
Deliver an exceptional customer experience by observing, listening, interacting and following up with customers to ensure satisfaction and satisfactory issue resolution. Ensures the implementation and effective application of information, training certification, tools and systems required to meet customer needs.
Responsible for managing performance, talent assessment, development and recognition of all associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and appraisals to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages associate conflicts effectively.
Responsible and accountable for increasing sales and profitability. Responsible for managing and planning staffing needs using the labor model and workforce management system to ensure effective, cost efficient scheduling is in place.
Manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Also responsible for managing merchandise flow-through and replenishment processes.
Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling and merchandise presentation and visual appearance.
Lead daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, communications, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment and Discrimination, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I9 compliance and other legal requirements.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
Responsibilities
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives.
Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
Responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations' concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.
Qualifications
High School diploma or equivalent required; bachelor's degree preferred
Business, Marketing, Retail Management, or another related field preferred
Minimum two to four years management experience or demonstration of skills and learning through an internal development program
Must have good business acumen
Must be able to effectively lead, coach and manage others in a professional environment
Ability to positively influence at all levels and possess executive presence
Possess excellent verbal and written communication skills.
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
Must possess ability to process information/merchandise through POS register system
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Leads, coaches and inspires associates, while creating a culture that builds associate's trust, brand loyalty and an exceptional customer service experience. Creates and manages a sales focused environment through the training and development of associates at all levels. Accountable for the assessment and development of all talent within the store to create talent bench strength and succession plan.
Deliver an exceptional customer experience by observing, listening, interacting and following up with customers to ensure satisfaction and satisfactory issue resolution. Ensures the implementation and effective application of information, training certification, tools and systems required to meet customer needs.
Responsible for managing performance, talent assessment, development and recognition of all associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and appraisals to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages associate conflicts effectively.
Responsible and accountable for increasing sales and profitability. Responsible for managing and planning staffing needs using the labor model and workforce management system to ensure effective, cost efficient scheduling is in place.
Manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Also responsible for managing merchandise flow-through and replenishment processes.
Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling and merchandise presentation and visual appearance.
Lead daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, communications, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment and Discrimination, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I9 compliance and other legal requirements.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62744
Overview
At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The Services Advisor will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. The Services Advisor will utilize Office Depot Inc.'s proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store. Performs duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to continually develop personal selling skills and specialized product knowledge. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Technical Competencies:
Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Basic computer skills
Skills and Ability:
Must possess strong selling skills
Must possess strong interpersonal and communication skills
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Personal Attributes:
Positive and Engaging
Action Oriented
Integrity, Accountability & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Drive for Results
Decision Quality
Patience
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62754
Overview
The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Specialists. This position is responsible for hands on training of new Delivery Specialists as well as the ongoing monitoring and follow-up of all route drivers. This position will place a strong emphasis on customer service and organization as well as the ability to direct the work of others. The Lead Delivery Specialist should be familiar with route balancing as well as other system functions in RACE, MS Word and MS Excel. May be responsible for Desktop Delivery Specialist
Primary Responsibilities
Provide training and coaching to new and existing Delivery Specialists. Provide technical training and problem solving resources. Provides input for performance reviews
Assist management with vehicle safety and building security issues. Allocates resources to insure timely deliveries as defined by customer requirements and expectations
Communicate customer feedback to appropriate supervisory personnel
Develop and contribute ideas and suggestions for operational improvements utilizing LEAN practices
Ensure the proper completion of all required paperwork
Assist management with route design, balancing and dispatch, including training and follow up of driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance
Assume supervisory functions in the absence of direct manager or supervisor
Assist with delivery operations as a route back-up driver, when necessary
Adherence to established Standard Operating Procedures
Perform driver safety checks as needed, for follow up and or retraining
Participate in Safety Committee and conduct Tier 1 meetings
Assist in meeting with new customers and for onsite visits
Qualifications
- High School diploma or equivalent edu preferred
- Minimum 3 years experience in related field
- At least two years Delivery experience preferred. Supervisory or Leadership experience preferred. Knowledge of systems, tools, and or processes in delivery environment preferred.
- CDL may be needed in states where required
- Computer skills preferred;
- Valid driver license
- Clean; driving record
- Class B Commercial Driver's License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW)
- Department of Transportation (DOT) qualification
- Familiarity with computer and other transportation systems preferred, GIS computer programs preferred
- Ability to communicate both verbally and in writing, using the English language (English competency)
- Ability to represent the company professionally when making customer deliveries.
- Have good job performance and behavior as measured through indicators such as teamwork, attendance, customer service, productivity, etc
- Basic product knowledge
- Knowledge of operation of power/mobile equipment
- Ability to understand addition, subtraction, multiplication, and division
- Geographical knowledge of the delivery service area
- Demonstrate a commitment to OfficeMax core values
- Ability to transport single cartons up to 75 pounds as needed (75lbs industry standard?)
- Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds
- Ability to work in all seasons due to varied climates
- Repetitive lifting and/or carrying of products and or merchandise, repetitive climbing in and out of vehicle Ability to stand; on feet for long periods of time, continuous walking;; including stairs
- Ability to read and understand a map
- Ability to up sell
- Maintain a professional appearance
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 62740
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and Office Max, our Operations Manager is responsible for freight and logistics activities within the store including inventory preparation and execution. This person will partner with the General Manager and Services Sales Manager to provide guidance to Merchandising Stock Associates by facilitating some training; providing positive and constructive feedback, and the appropriate level of coaching required. In partnership with the management team, S/he will also maintain loss prevention compliance, store visual and merchandising standards. The Operations Manager is a key carrier and will be considered as the Leader on Duty and proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture and customer/client first environment. This position is accountable for the store's controllable profit and identifies and implements actions to reduce waste and inefficiencies. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Accountable for store's controllable profit and advises the General Manager on a weekly basis on progress to plan and implements detailed actions to improve store profitability.
Responsible for accurate and efficient processing of all merchandise in accordance with established procedures, deadlines and visual merchandising standards within the store. Provides feedback on the proficiency and areas of improvement for the Merchandising Stock Associates. Identifies areas of opportunity to reduce waste and inefficiencies, takes action, and implements process improvement plans.
Partners with General Manager to manage the assets of the store by monitoring inventory levels and initiating action to correct inventory discrepancies. Ensures appropriate merchandise flow-through and replenishment processes are in place. Is responsible for store's inventory preparation and execution.
In the absence of other managers, leads the store opening processes, including the completion of all morning reports. As the manager of the operations/merchandising team, follows all guidelines and freight processes during designated times. This requires working the opening shift. Will function as the Leader on Duty, as directed by the General Manager, by demonstrating a high degree of knowledge of the Office Depot Inc. sales principles and customer service expectations.
Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of other or in conjunction with other managers. Performing opening or closing responsibilities. This includes activation and deactivation of the store's alarm system. Responsibilities also include all cash handling, daily store balancing and system process for opening and closing of the store.
Ensures merchandise presentation guidelines are met, including the completion of all EBW (Ends, Bulks and Wings) and POG (Planogram) changes and updates. Ensures the completion of RCC (Returns Consolidation Center)/buyback transactions, daily recovery, and daily tasks. Responsible for weekly ad-set, proper pricing, and signage in store, maintains brand standards, and visual merchandising standards.
Responsible for loss prevention compliance. Ensures adherence to loss prevention policies and procedures. May Process daily cash office transactions and assist with reconciling any overages or shortages from the previous day. Partners with Shrink Captain and champions safe working environment.
Completes all applicable management training related to position; including (but not limited to) Anti-Harassment and Discrimination and Code of Ethics. Adhere to OSHA and Worker's Compensation guidelines.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.
Qualifications
High School diploma or equivalent experience; Bachelor's;degree preferred
Other Information
Business, Marketing, Retail Management, or other related field preferred;
Minimum two years of experience in retail, supervisory experience in a sales driven customer oriented environmen
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 62781
Overview
At Office Depot Inc., the Services Advisor is a part-time role, providing -total solutions- to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
The Services Advisor will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. The Services Advisor will utilize Office Depot Inc.'s proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store. Performs duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to continually develop personal selling skills and specialized product knowledge. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Technical Competencies:
Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Basic computer skills
Skills and Ability:
Must possess strong selling skills
Must possess strong interpersonal and communication skills
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Personal Attributes:
Positive and Engaging
Action Oriented
Integrity, Accountability & Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Drive for Results
Decision Quality
Patience
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62760
Overview
The purpose of the Warehouse Specialist is to maintain key department experience and knowledge that require unique skills and training as identified by management. These unique positions involve specific areas of experience and training within the facility such as receiving, production, inventory control and administration. Warehouse Specialists will be required to assist in the training of employees, conduct observations to ensure SOP adherence, support the roll out and training of new processes and procedures and assist in creating a culture of continuous improvement. The job also includes encouraging a team oriented, safe and clean working environment.
Primary Responsibilities
- Cross train in all departments as required, learning multiple jobs in distribution center to perform multiple distribution-related functions that allow, as the business requires, assignment across various functions. Assignment to other functional tasks may be done on a daily or
- Work in a fast-paced, metric-driven environment. Interact with leadership and work groups sharing information related to immediate tasks
- Actively contribute to and influence other associates in maintaining a safe, clean work environment and displaying a positive team spirit / attitude
- Assist in monitoring production and resolve production problems by identifying/locating barriers. Escalate difficult problems to the location leadership team
- Drive the Lean culture within the operation. Actively seek to support implementation of and contribute ideas / suggestions for continuous improvement to the distribution processes
- Train new hires and retrains team associates as required. Ensure SOP's are rolled out and training completed
- Effective communicator in assigned role. May be asked to assist in communicating new processes and procedures. Train groups of associates as well as individual training
- Demonstrate a commitment to Office Depot core values
Qualifications
- High school diploma or equivalent education preferred
- Minimum 3 years warehouse, distribution, supply chain experience
Other Information
- Ability to communicate, both verbally and in writing, using the English language
- Knowledge of warehouse management systems and equipment
- Basic math skills (counting, addition, subtraction, multiplication)
- Knowledge of the operation of a personal computer (PC)
- Knowledge of the operation of power/mobile equipment; may require additional training and/or certification on additional power equipment
- Ability to lift a minimum of 70 pounds regularly, up to 150 pounds infrequently
- Ability to push, pull, grasp, and fine manipulation of equipment using hands is ongoing throughout the work hours
- Walking on uneven surfaces possible, though infrequently
- Must be able to perform the duties performed by the associates they lead
- Basic level experience with Microsoft Word and Excel
- Ability to work a flexible schedule is a plus (start shift early and/or stay until the work is complete)
- Exhibited good job performance and behavior as measured through indicators such as teamwork, attendance, quality and productivity, etc.
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 62770
Overview
At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Language Skills:
Technical Competencies:
Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.
Skills and Ability:
Information Systems (People Soft, etc.):
Personal Attributes:
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62758
Overview
At Office Depot, Inc., our Print & Client Services Manager reports directly to the General Manager and has ownership of the Print Services area. The Print & Client Services Manager is responsible for engaging and providing an exceptional experience for customers requiring Print services and for promoting the sale of the best solutions & additional products as well as assisting in day-to-day operations and developing store strategies and tactics. The Print & Client Services Manager is expected to quickly build ongoing customer relationships and become a trusted expert by utilizing advanced Print Services knowledge to meet customers' needs. The Print & Client Services Manager is responsible for driving the sales of Print Services by demonstrating a passion for the brand, print solutions, and other products offered to our customers.
The Print & Client Services Manager will also be a 'Key Carrier' and considered the Leader on Duty in the absence of other management. All Full-Time Print & Client Services Managers must be able to work a flexible schedule that aligns with business needs. This includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Print & Client Services Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and being scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Proactively acknowledges and engages every customer in the Print Services area to ensure a positive customer experience. Utilizes and understands the Office Depot, Inc. selling program to promote the sale of the best solution as well as additional Print Services solutions & products. Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Print Services sales by supporting all related current programs, new product launches, external marketing strategies, and special initiatives.
Operates all equipment within the Print Services area to maintain efficient production and ensure customers' orders are completed correctly and on-time. Utilizes communication tools to request assistance within the Print Services area and to coordinate the appropriate service for all customers throughout the store.
Trains and coaches support staff on the use of new products and tools. Contributes to associate's development through training, communication, recognition, and support.
Able to evaluate the size and complexity of orders to determine if a RPF (Regional Print Facility) should be used, per established guidelines. Completes the Perfect Order form for every non-fax order. Manage high-volume copying/printing and ancillary service production (binding/finishing, etc.).
Maintains the appearance of the Print Services area in accordance with policy.
Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of others or in conjunction with other managers. Performing opening and closing responsibilities including activation and deactivation of the store's alarm system, cash handling, daily store balancing, and system processing.
Performs other duties as assigned
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Minimum two to years management experience or demonstration of skills and learning through an internal development program
Experience in Print Center Operations
Technical Competencies:
Skills and Ability:
Must be the subject matter expert in the Print Services area and associated information systems
Must possess advanced selling skills
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Personal Attributes:
Positive and Engaging
Action Oriented
Integrity, Accountability & Trust
Demonstrate passion for the brand, products, services, and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Other/Preferred:
Drive for Results
Decision Quality
Patience
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62759
Overview
At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Language Skills:
Technical Competencies:
Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.
Skills and Ability:
Information Systems (People Soft, etc.):
Personal Attributes:
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62758
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and Office Max, our Operations Manager is responsible for freight and logistics activities within the store including inventory preparation and execution. This person will partner with the General Manager and Services Sales Manager to provide guidance to Merchandising Stock Associates by facilitating some training; providing positive and constructive feedback, and the appropriate level of coaching required. In partnership with the management team, S/he will also maintain loss prevention compliance, store visual and merchandising standards. The Operations Manager is a key carrier and will be considered as the Leader on Duty and proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture and customer/client first environment. This position is accountable for the store's controllable profit and identifies and implements actions to reduce waste and inefficiencies. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Accountable for store's controllable profit and advises the General Manager on a weekly basis on progress to plan and implements detailed actions to improve store profitability.
Responsible for accurate and efficient processing of all merchandise in accordance with established procedures, deadlines and visual merchandising standards within the store. Provides feedback on the proficiency and areas of improvement for the Merchandising Stock Associates. Identifies areas of opportunity to reduce waste and inefficiencies, takes action, and implements process improvement plans.
Partners with General Manager to manage the assets of the store by monitoring inventory levels and initiating action to correct inventory discrepancies. Ensures appropriate merchandise flow-through and replenishment processes are in place. Is responsible for store's inventory preparation and execution.
In the absence of other managers, leads the store opening processes, including the completion of all morning reports. As the manager of the operations/merchandising team, follows all guidelines and freight processes during designated times. This requires working the opening shift. Will function as the Leader on Duty, as directed by the General Manager, by demonstrating a high degree of knowledge of the Office Depot Inc. sales principles and customer service expectations.
Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of other or in conjunction with other managers. Performing opening or closing responsibilities. This includes activation and deactivation of the store's alarm system. Responsibilities also include all cash handling, daily store balancing and system process for opening and closing of the store.
Ensures merchandise presentation guidelines are met, including the completion of all EBW (Ends, Bulks and Wings) and POG (Planogram) changes and updates. Ensures the completion of RCC (Returns Consolidation Center)/buyback transactions, daily recovery, and daily tasks. Responsible for weekly ad-set, proper pricing, and signage in store, maintains brand standards, and visual merchandising standards.
Responsible for loss prevention compliance. Ensures adherence to loss prevention policies and procedures. May Process daily cash office transactions and assist with reconciling any overages or shortages from the previous day. Partners with Shrink Captain and champions safe working environment.
Completes all applicable management training related to position; including (but not limited to) Anti-Harassment and Discrimination and Code of Ethics. Adhere to OSHA and Worker's Compensation guidelines.
Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.
Qualifications
High School diploma or equivalent experience; Bachelor's;degree preferred
Other Information
Business, Marketing, Retail Management, or other related field preferred;
Minimum two years of experience in retail, supervisory experience in a sales driven customer oriented environmen
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 62781
Overview
At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Supervisor, at the direction of the General Manager, will drive the overall services culture within the location. This Sales Supervisor is accountable to achieving sales plan for all services including copy and print, technology, subscriptions, and business services by articulating areas of opportunity and devising and executing action plans to resolve. The person in this role has accountability for driving the store's overall sales training to ensure appropriate Office Depot, Inc. selling techniques are executed.
The Sales Supervisor is also a -Key Carrier- and will be considered the Leader on Duty in the absence of other supervisors or management. All Full-Time Sales Supervisors must be able to work a flexible schedule that aligns to business needs, which includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Sales Supervisors must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and be scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities:
. Leads, coaches, and inspires associates while fostering a culture that builds trust, brand loyalty and exceptional customer/client service delivery. Proactively observes, coaches, and provides feedback to associates to enhance their proficiency in this area. Creates and supervises a sales focused environment through the training and development of associates. Provides input to the General Manager on the assessment and development of store associates, ensuring that all have completed and maintain their certification(s), as applicable (print, tech, etc.)
. Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Helps foster a culture which drive sales through teaching associates to be product experts and customer focused. Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot, Inc sales principles.
. Contributes to increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories. Collaborates with General Manager on velocity services and executes on new services product launches, including services and product protection plans. Is responsible for driving merchandising sales contests.
. Responsibilities as an External Key Carrier includes but are not limited to: ensuring the safety and security of the building and associates during the absence of others or in conjunction with other managers. Performing opening and closing responsibilities including activation and deactivation of the store's alarm system, cash handling, daily store balancing, and other system processes.
. Assists General Manager with managing inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Will also assist with handling merchandise flow-through and replenishment processes.
. Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation.
. Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation.
. Supports an environment that embraces diversity and encourages creative, innovative thinking and responsible risk taking. With the guidance of the General Manager, provides guidance and constructive coaching to associates and reports any performance concerns for the General Manager to address. Manages conflict effectively. Assists with the recruitment, retention and development of a diverse range of talented people by participating in the interviewing and selection process at General Manager's discretion.
. Assists with and participates in daily, weekly, and monthly store meetings to reinforce communication of company initiatives, policies and procedures, as well as updates to the daily operations of the store. Helps General Manager and Sales Manager in promoting associate awareness of company benefits, directives, and other programs.
. Obtains and maintains Sales Leader certification and other position specific certifications as required.
. Performs other duties as assigned.
Education & Experience:
. Level of Formal Education: High School Diploma or equivalent; Bachrlors Degree preferred.
. Area of Study: Business, Marketing, Retail Management, or another related field preferred
. Years of Experience: Minimum 2 years of experience in related field
. Type of Experience: Minimum two years of experience in retail, including management and/or supervisory in a sales driven, customer-oriented company. Sales experience in a services industry a plus.
. Technical Competencies:
Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.
. Skills and Abilities:
Must be able to effectively lead, coach and manage others in a professional environment
Ability to positively influence
Coaches / Motivates, Conflict Management, Problem Solving
Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountable, Time Management
Possess excellent verbal and written communication skills
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
Must possess ability to process information/merchandise through POS register system
. Information Systems:
. Personal Attributes:
Positive and Engaging
Action Oriented
Integrity and Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 62777
Overview
The purpose of the Warehouse Specialist is to maintain key department experience and knowledge that require unique skills and training as identified by management. These unique positions involve specific areas of experience and training within the facility such as receiving, production, inventory control and administration. Warehouse Specialists will be required to assist in the training of employees, conduct observations to ensure SOP adherence, support the roll out and training of new processes and procedures and assist in creating a culture of continuous improvement. The job also includes encouraging a team oriented, safe and clean working environment.
Primary Responsibilities
- Cross train in all departments as required, learning multiple jobs in distribution center to perform multiple distribution-related functions that allow, as the business requires, assignment across various functions. Assignment to other functional tasks may be done on a daily or
- Work in a fast-paced, metric-driven environment. Interact with leadership and work groups sharing information related to immediate tasks
- Actively contribute to and influence other associates in maintaining a safe, clean work environment and displaying a positive team spirit / attitude
- Assist in monitoring production and resolve production problems by identifying/locating barriers. Escalate difficult problems to the location leadership team
- Drive the Lean culture within the operation. Actively seek to support implementation of and contribute ideas / suggestions for continuous improvement to the distribution processes
- Train new hires and retrains team associates as required. Ensure SOP's are rolled out and training completed
- Effective communicator in assigned role. May be asked to assist in communicating new processes and procedures. Train groups of associates as well as individual training
- Demonstrate a commitment to Office Depot core values
Qualifications
- High school diploma or equivalent education preferred
- Minimum 3 years warehouse, distribution, supply chain experience
Other Information
- Ability to communicate, both verbally and in writing, using the English language
- Knowledge of warehouse management systems and equipment
- Basic math skills (counting, addition, subtraction, multiplication)
- Knowledge of the operation of a personal computer (PC)
- Knowledge of the operation of power/mobile equipment; may require additional training and/or certification on additional power equipment
- Ability to lift a minimum of 70 pounds regularly, up to 150 pounds infrequently
- Ability to push, pull, grasp, and fine manipulation of equipment using hands is ongoing throughout the work hours
- Walking on uneven surfaces possible, though infrequently
- Must be able to perform the duties performed by the associates they lead
- Basic level experience with Microsoft Word and Excel
- Ability to work a flexible schedule is a plus (start shift early and/or stay until the work is complete)
- Exhibited good job performance and behavior as measured through indicators such as teamwork, attendance, quality and productivity, etc.
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 62770
Overview
General Summary :
At Office Depot Inc., every leader is responsible for growing total sales and services within the location, assist in day-to-day operations, and develop store strategies and tactics. The Client Engagement Manager should have a passion for the brand and is responsible for customer satisfaction, community outreach, and in-store events for small & medium businesses. This person will partner with the management team in driving a memorable client/customer experience. The Client Engagement Manager provides guidance and direction to store associates, including Print Services associates, and facilitates ongoing training on the business model and the importance of providing clients/customers with a holistic service offering.
The Client Engagement Manager will also be a 'Key Carrier' and considered the Leader on Duty in the absence of other management. All Full-Time Client Engagement Managers must be able to work a flexible schedule that aligns with business needs. This includes, the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Client Engagement Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and being scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
. Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Drives positive customer satisfaction levels and effectively trains associates on enhancing overall client/customer experience.
. Lead customer satisfaction programs and related initiatives, such as Net Promoter Score (NPS), by identifying areas of opportunity, reporting on metrics, advising the leadership team of progress and recommendations for improvement. Proactively grows business through client/customer centric programs such as Office Depot Inc. Rewards Programs and local marketing plays (loyalty signups, mobile app downloads, etc.).
. Leads community outreach initiatives and is accountable for initiating and coordinating in-store events targeting small and medium businesses in order to increase foot traffic and client/customer retention.
.
. Leads, coaches and trains associates to properly assess client/customer needs to ensure satisfaction in every interaction while fostering a culture that builds trust, brand loyalty, and exceptional client/customer service delivery. Supports an environment that encourages creative, innovative thinking and risk taking provided. Drives Services sales, including print and tech.
. Works to continually develop personal selling skills and specialized product . Support new product launches and special initiatives
. Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
. Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes activation and deactivation of the store's alarm system, cash handling, daily store balancing and system processing.
. Consistently maintains store appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
. Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9 compliance and other legal requirements.
. Performs other duties as assigned.
Education & Experience:
. High School diploma or equivalent; Bachelor's degree preferred
. Business, Marketing, Retail Management, or another related field preferred
. Minimum 2 years of experience in related field
. Minimum two years of experience in retail, including a supervisory role in a sales-driven, customer-oriented environment.
. Basic computer skills
. Advanced selling skills
. Must be able to effectively lead and coach others in a professional environment
. Possess excellent verbal and written communication skills
. Must be able to execute detailed instructions in a timely and efficient manner
. Demonstrated leadership capabilities, with the ability to work independently, as well as with others
. Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
. Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
. Must possess ability to process information/merchandise through POS register system
. Customer Focus
. Positive and Engaging
. Action Oriented
. Integrity & Trust
. Demonstrate passion for the brand, products, services and solutions offered to our customers
. Coaches, Trains / Motivates, Conflict Management, Problem Solving, Collaboration / Team Spirit, Accountability, Drives for Results-Oriented, Directing Others, Business Acumen, Decision Quality, Time Management
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How To Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 62765
Overview
At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Language Skills:
Technical Competencies:
Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.
Skills and Ability:
Information Systems (People Soft, etc.):
Personal Attributes:
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62767
Overview
At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the person in this position will have ownership of the Print and Client Services area while simultaneously collaborating with the management team to drive customer satisfaction, community outreach and in store events for small and medium business. S/he is expected to quickly build ongoing client centric relationships and become a trusted expert by utilizing Office Depot's advanced selling skills and certification programs, and product knowledge in Print and Services and throughout the store to meet clients' needs.
Is responsible for overseeing the daily activities of print services: providing guidance, training and direction within the Print area to ensure clients experience the highest level of service.
Print and Client Services Supervisor will also be a 'Key Carrier', and while functioning in this role, will be considered the Client Engagement Lead. Primary Key Performance Indicator (KPI) is customer satisfaction and related results, such as Net Promoter Score (NPS). Demonstrates a passion for the brand, print services and solutions, and other products and services offered to our customers.
The Print and Client Services Supervisor will utilize the Company's proven sales principles and take the opportunity to develop Sales Advisors, Service Advisors and Solutions Advisors with these same principles. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
Oversees the Print function to ensure efficient operation while driving overall store sales.
Operates and trains associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time, to include determining if RPC (Regional Print Center) should be used, per established guidelines.
Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
Responsibilities as an External Key Carrier include but are not limited to ensuring the safety and security of the building and associates during the absence of the management team. Performing opening or closing responsibilities. This includes driving awareness of key performance indicators, providing leadership to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
Routinely reviews cash handling, cashier and merchandise error logs, register voids, tax exemption and all related cash office audits.
Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling and merchandise presentation.
Drives positive customer satisfaction levels and provides effective training to associates to enhance the customer experience. Collaborates on community outreach initiatives and coordinating in store events with small and medium businesses to increase foot traffic and client/customer retention.
Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
Ensures compliance with company policies, procedures and practices; and supports the company's loss prevention efforts
.
Education & Experience
High School diploma or equivalent education preferred
Minimum 3 year experience in related field
Other Information
Experience and/or training in related field
Experience in Print Center Operations preferred
Must be the subject matter expert in the Print Services area
Must possess advanced selling skills
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Equal Employment Opportunity
Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) REQNUMBER: 62783
Overview
At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Supervisor, at the direction of the General Manager, will drive the overall services culture within the location. This Sales Supervisor is accountable to achieving sales plan for all services including copy and print, technology, subscriptions, and business services by articulating areas of opportunity and devising and executing action plans to resolve. The person in this role has accountability for driving the store's overall sales training to ensure appropriate Office Depot, Inc. selling techniques are executed.
The Sales Supervisor is also a -Key Carrier- and will be considered the Leader on Duty in the absence of other supervisors or management. All Full-Time Sales Supervisors must be able to work a flexible schedule that aligns to business needs, which includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Sales Supervisors must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and be scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities:
. Leads, coaches, and inspires associates while fostering a culture that builds trust, brand loyalty and exceptional customer/client service delivery. Proactively observes, coaches, and provides feedback to associates to enhance their proficiency in this area. Creates and supervises a sales focused environment through the training and development of associates. Provides input to the General Manager on the assessment and development of store associates, ensuring that all have completed and maintain their certification(s), as applicable (print, tech, etc.)
. Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Helps foster a culture which drive sales through teaching associates to be product experts and customer focused. Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot, Inc sales principles.
. Contributes to increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories. Collaborates with General Manager on velocity services and executes on new services product launches, including services and product protection plans. Is responsible for driving merchandising sales contests.
. Responsibilities as an External Key Carrier includes but are not limited to: ensuring the safety and security of the building and associates during the absence of others or in conjunction with other managers. Performing opening and closing responsibilities including activation and deactivation of the store's alarm system, cash handling, daily store balancing, and other system processes.
. Assists General Manager with managing inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Will also assist with handling merchandise flow-through and replenishment processes.
. Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation.
. Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation.
. Supports an environment that embraces diversity and encourages creative, innovative thinking and responsible risk taking. With the guidance of the General Manager, provides guidance and constructive coaching to associates and reports any performance concerns for the General Manager to address. Manages conflict effectively. Assists with the recruitment, retention and development of a diverse range of talented people by participating in the interviewing and selection process at General Manager's discretion.
. Assists with and participates in daily, weekly, and monthly store meetings to reinforce communication of company initiatives, policies and procedures, as well as updates to the daily operations of the store. Helps General Manager and Sales Manager in promoting associate awareness of company benefits, directives, and other programs.
. Obtains and maintains Sales Leader certification and other position specific certifications as required.
. Performs other duties as assigned.
Education & Experience:
. Level of Formal Education: High School Diploma or equivalent; Bachrlors Degree preferred.
. Area of Study: Business, Marketing, Retail Management, or another related field preferred
. Years of Experience: Minimum 2 years of experience in related field
. Type of Experience: Minimum two years of experience in retail, including management and/or supervisory in a sales driven, customer-oriented company. Sales experience in a services industry a plus.
. Technical Competencies:
Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.
. Skills and Abilities:
Must be able to effectively lead, coach and manage others in a professional environment
Ability to positively influence
Coaches / Motivates, Conflict Management, Problem Solving
Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountable, Time Management
Possess excellent verbal and written communication skills
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must possess sound judgment and people management abilities
Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
Must possess ability to process information/merchandise through POS register system
. Information Systems:
. Personal Attributes:
Positive and Engaging
Action Oriented
Integrity and Trust
Demonstrate passion for the brand, products, services and solutions offered to our customers
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 62777
Overview
At Office Depot, Inc., our Print & Client Services Manager reports directly to the General Manager and has ownership of the Print Services area. The Print & Client Services Manager is responsible for engaging and providing an exceptional experience for customers requiring Print services and for promoting the sale of the best solutions & additional products as well as assisting in day-to-day operations and developing store strategies and tactics. The Print & Client Services Manager is expected to quickly build ongoing customer relationships and become a trusted expert by utilizing advanced Print Services knowledge to meet customers' needs. The Print & Client Services Manager is responsible for driving the sales of Print Services by demonstrating a passion for the brand, print solutions, and other products offered to our customers.
The Print & Client Services Manager will also be a 'Key Carrier' and considered the Leader on Duty in the absence of other management. All Full-Time Print & Client Services Managers must be able to work a flexible schedule that aligns with business needs. This includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Print & Client Services Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and being scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Proactively acknowledges and engages every customer in the Print Services area to ensure a positive customer experience. Utilizes and understands the Office Depot, Inc. selling program to promote the sale of the best solution as well as additional Print Services solutions & products. Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Print Services sales by supporting all related current programs, new product launches, external marketing strategies, and special initiatives.
Operates all equipment within the Print Services area to maintain efficient production and ensure customers' orders are completed correctly and on-time. Utilizes communication tools to request assistance within the Print Services area and to coordinate the appropriate service for all customers throughout the store.
Trains and coaches support staff on the use of new products and tools. Contributes to associate's development through training, communication, recognition, and support.
Able to evaluate the size and complexity of orders to determine if a RPF (Regional Print Facility) should be used, per established guidelines. Completes the Perfect Order form for every non-fax order. Manage high-volume copying/printing and ancillary service production (binding/finishing, etc.).
Maintains the appearance of the Print Services area in accordance with policy.
Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of others or in conjunction with other managers. Performing opening and closing responsibilities including activation and deactivation of the store's alarm system, cash handling, daily store balancing, and system processing.
Performs other duties as assigned
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Minimum two to years management experience or demonstration of skills and learning through an internal development program
Experience in Print Center Operations
Technical Competencies:
Skills and Ability:
Must be the subject matter expert in the Print Services area and associated information systems
Must possess advanced selling skills
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
Must be adaptable to a changing environment
Must be able to coach and train others in a professional environment
Possess excellent verbal and written communication skills
Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
Must possess ability to process information/merchandise through POS register system
Personal Attributes:
Positive and Engaging
Action Oriented
Integrity, Accountability & Trust
Demonstrate passion for the brand, products, services, and solutions offered to our customers
Must possess a desire to continually develop personal selling skills and product knowledge
Other/Preferred:
Drive for Results
Decision Quality
Patience
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62759
Overview
At Office Depot Inc., the Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets. The Sales Advisor will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.
The Sales Advisor will demonstrate a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. The Sales Advisor will utilize Office Depot Inc's proven sales principles to proactively engage customers to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibilities
Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fills inventory lows and outs daily.
Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
Able to evaluate the customer's needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches, and special initiatives.
Ensures compliance with company policies, procedures, and practices and supports company loss prevention efforts.
Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Performs other duties as assigned.
Qualifications
Level of Formal Education:
Years of Experience:
Type of Experience:
Language Skills:
Technical Competencies:
Basic computer skills
Microsoft Word, PowerPoint, Excel, Access, and G-Mail
Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
Must possess ability to process information/merchandise through POS register system.
Skills and Ability:
Information Systems (People Soft, etc.):
Personal Attributes:
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf)
REQNUMBER: 62766