Job Description:
Responsible for the DME business aspects of arranging care with regard to insurance verification, coverage limits and identifying and qualifying medical documentation requirements as applicable. Instruct customers on payer coverage criteria. Coordinate retail sales for walk in customers. Responsible for heavy telephone volume and personal contact with the public through answering and referring incoming calls. Instruct customers of all ages on the safe and proper use of home medical equipment and supplies along with related home safety, infection control, and emergency preparedness issues. Schedule delivery and pick up of medical equipment and supplies. Work Experience: 1 year customer service experience preferably with insurance verification or DME experience.
Education Qualifications:
No educational requirement.
Licensure/Certification Qualifications:
No certification/licensure required.
FTE
1
Shift Rotation
Day Rotation (United States of America)
Shift Start Time
8:00
Shift End Time
4:30
Weekends
No
Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.
Essentia Health EEO:
Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity (EEO) at Essentia
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.
