Job Detail

Manager, Fulfillment Center - SpaceX
Hawthorne, CA
Posted: Aug 13, 2022 08:37

Job Description

Manager, Fulfillment Center at SpaceX

Hawthorne, CA, United States

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.


The Materials Management's Fulfillment Center organization is a crucial part of supply chain managing over 40,000-part numbers critical to build and launch rockets in to space. Our goal is to become a leader in inventory performance with high inventory accuracy and kitting efficiency. The manager will be responsible for managing the day-to-day activities and exceeding customer expectations by leading continuous improvement to improve all aspects of fulfillment center management.


  • Perform administrative duties, including but not limited to, approving timecards, scheduling, periodic reviews, supply ordering, one-on-one mentoring and training of direct reports

  • Support and maintain metric goals and objectives for fulfillment centers

  • Strategy - Understand the processes, procedures, and needs of the business in order to develop strategy, business metrics and goals to guide the organization in the direction needed.

  • Leadership - Manage a multi-level deep organization, consisting of both hourly and salary individuals across 5 different shift patterns that support operations spanning nearly 24 hours per day and 7 days per week; assess employee performance, provide positive/constructive feedback, facilitate conflict resolution, and address repeat issues with corrective actions, performance improvement plans or through disciplinary means.

  • Role Model - Lead by setting an example, taking feedback from all levels of the organization, and motivating your organization to achieve the highest level of results.

  • Safety - Monitor and improve operations, ensuring a safe work environment - with the goal of zero OSHA recordables annually.

  • Quality - Ensure business practices not only guarantee the storing of product in a quality manner, but also meet those needs outlined in AS9100 and customer flow-down requirements.

  • Inventory Management - Manage the incoming acceptance, storing and issuing of a wide variety of parts, details and hardware into inventory.

  • Customer Service - Manage operations that provide industry leading levels of customer service in all operations: recognizing the needs of the business and adapting to support our mission.

  • Cost - Lead cost saving opportunities, identifying internal/external cost reductions and optimization opportunities.

  • Inventory Accuracy - Maintain process control and routine counting required to meet both our internal and external audit requirements.

  • Process Improvement - Drive the projects and changes needed to ensure the distribution center is able to maintain rates year-over-year.

  • Shelf Life - Monitor shelf-life storage and maintain proper rotation of stock, FIFO.

  • Environmental Controls - Ensure the appropriate environmental controls are in place, depending on the material requirements of the items being stored in the distribution center.

  • Storage - Manage and control the storage of non-SpaceX part numbers that need to be maintained for the business; this is a mixture of both internal and external storage.

  • Mentorship - Actively monitor and grow the workforce, ensuring team members are challenged and performing at the expected standards; work to develop ways and methods to motivate team members to go above and beyond the status quo.

  • Adaptability - As SpaceX continues to innovate and pave the way for future development, this manager needs to be able to adapt his/her business to the ever-changing needs of the organization.


  • Advanced degree and 3+ years of experience working in one or more of the following; or bachelor's degree and 5+ years of experience working in one or more of the following; or 9+ years of experience working in one or more of the following:

  • Material or production planning.

  • Purchasing.

  • Distribution.

  • Operations or supply chain management.

  • Material cost control.

  • Master production scheduling.


  • Bachelor's degree in engineering, business, supply chain or related field.

  • Organized and self-driven, capable of working independently with little direction.

  • APICS certification - CPIM or CSCP desired.

  • Excellent communication and team-building skills.

  • Ability to work in a fast-paced /cross-functional environment while maintaining on-time project completion, deal with a wide variety of challenges, and work with a diverse array of contacts.

  • Capable of adapting to abrupt changes in strategy.

  • Experience within an aerospace, aviation, or automotive manufacturing environment.

  • Previous experience with capital planning and management.

  • Demonstrate innovative and futuristic thinking to drive continuous improvement.

  • Computer Skills - Microsoft applications including Word, Excel, PowerPoint, Visio, and Project.


  • Lifting up to 30lbs., standing, climbing, bending, grasping, sitting, pulling, pushing stooping, stretching and carrying are generally required to perform the functions of this position.

  • Willingness to work extended hours and weekends when need to meet critical deadlines.

  • Ability to provide 24x7 on-call support in emergency situations.


  • To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here ( .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.

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Hawthorne, CA