Title: Warehouse Operations Manager (Regional) Location: United States-Virginia-Suffolk Job Number: 220004T5 Note: this position will be noted as Warehouse Supervisor (Regional) within NEXCOM but is similar to or same as Operations Manager at other external organizations. Job Summary: Supervises a specific section or work shift at a Regional Distribution Center. Duties and Responsibilities: - Directs activities involved in the receipt, inspection, ticketing, order picking and storage of warehouse merchandise. May be responsible for arranging clearance of merchandise through customs. - Arranges and coordinates the consolidation, packing and shipping of merchandise from the warehouse to branch and location stores. - Controls merchandise from receipt in warehouse until shipment and is accountable for distribution and/or disposition of all receipts. - Administers a quality assurance program to assure acceptance of the quantity and quality of merchandise ordered and the accuracy of orders shipped to NEX locations. - Arranges for return to vendor of items which are damaged, shipped in error, unsellable, etc.. - Plans and schedules work assignments and arranges for necessary equipment and personnel. supervises and evaluates the performance of subordinate associates. Plans utilization of work areas. - Conducts regular inspections of equipment and work areas; follows prescribed maintenance program and makes recommendations for repair or replacement. - Responsible for the management and safe operation of fleet vehicles. Includes equipment requirements, maintenance programs, delivery schedules along with complying with federal, state and DOD regulations. - Provides assistance and guidance concerning maintenance and safety of vehicles. Reviews cost and performance data to determine operating efficiencies, the efficiency and economy of the motor vehicle fleet, compliance with all established policies and procedures and validity of vehicle authorizations. Ensures that daily inspections of fleet equipment is performed by operators. - Establishes and monitors preventative maintenance and repair programs for motor vehicles. Determines maintenance and repair priorities; establishes maintenance schedules, reviews and evaluates work-in process and completed work to assure compliance with established standards. Reviews and analyzes major component repairs; provides guidance as required. Ensures that daily inspections of fleet equipment is performed by operators along with complying with all federal, state and DOD regulations. - Coordinates training needs of personnel involved in operation of distribution center motor vehicles (with emphasis on Safety and HAZMAT operations). Collects safe driving information and mileage facts for National Safety Council to remain current on driver award programs. - Plans and schedules work assignments and arranges for necessary equipment and personnel. Supervises and evaluates the performance of assigned associates. Recommends the selection, retention, reassignments and promotion of subordinates. - Supervises and participates in the taking of periodic and special inventories. - Responsible for training associates and ensuring that all material handling equipment operators have current licenses and physical examinations. Keeps an up-to-date training file on each operator. - Assists in the preparation of a variety of reports consisting of operational statistical data to be used for analysis and evaluation of the effectiveness of the warehouse. - Performs other related duties as assigned. TRAINING REQUIREMENT: Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations. Qualifications: Requires a total of 5 years of combined experience: GENERAL EXPERIENCE: Three years of experience in administrative, professional, investigative or other responsible work that enabled the applicant to gain general knowledge of one or more aspects of physical distribution support. Such experience may have been gained in warehousing, purchasing, accounting, inventory control, merchandising, industrial planning, engineering, traffic or data processing. OR Substitution of education for experience: 1 year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressively responsible experience which provided a knowledge of distribution and warehouse management systems, and techniques; materiel handling practices and procedures; or experience in one or more areas of storage and distribution activities such as physical receipt, inspection, storage, stock rotation, stock levels and distribution flow to location sites; and exempt or nonexempt supervisory experience; or similar work which demonstrated the knowledge and abilities required to supervise in a distribution environment. Job: Supvervisory/Management
