Central Desk Administrator
Field Administration & Coordination Tampa, Florida
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Description
Dent Wizard is seeking a Central Desk Administrator to support our divisional office and ensure proper facilitation of estimates claims between the field and our corporate office. This is an Entry level position.
Job Responsibilities
Receiving Claims
Monitor email for information and status regarding claims.
Pull invoices for customers and match additional items for processing claims such as photographs and ADAS scans.
Maintain an Excel spreadsheet to track claim and customer details through the entire process
Data Entry
Enter estimated claims into CCC1 and upload information into Entegral .
Research and verify customer revisions before editing estimated claim.
Communicate with Shop Supervisors and Accounts Receivable as needed to manage customer discrepancies and correct invoicing errors.
Ensure customer approvals are correctly documented and submitted for payment.
General Administrative
Duties and other tasks as assigned.
Qualifications
Automotive and claims experience preferred.
Prior experience with Mitchell Estimating Software and Web-CMS preferred.
Excellent communication & organizational skills.
Flexibility in managing a varied and often challenging, quickly changing workload.
Ability to work with minimal supervision, follow directions, and prioritize accordingly.
Requirements
Solid proficiency in MS Office with intermediate skills in Excel.
Reliable attendance and ability to arrive at work on time..
Physical Demands Regularly required to stand, walk, and sit for long hours in front of a computer. Moderate noise levels present.
