Title: EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST Location: United States-Virginia-Virginia Beach Job Number: 220001GP Job Summary: The position is located in NEXCOM Equal Employment Opportunity Office and serves as an Equal Employment Opportunity Specialist on the Equal Employment Opportunity EEO staff. The Equal Employment Opportunity Specialist is delegated the responsibility for performing activity EEO program development administrative evaluations andor advisory functions. Duties and Responsibilities: - Administers EEO complaints; provides counseling; prepares and performs investigations and adjudication for the Navy Exchange System. - Monitors complaints to ensure an effective and efficient completion. Takes action to expedite complaint processing when necessary. Complaints are often complex and controversial and require intensive fact-finding, in-depth analysis, and innovative approaches/methods for developing proposed resolutions. - Compiles monthly, quarterly, and annual reports of EEO Informal and Formal complaints with NEXCOM Headquarters and Field activities to provide accurate tracking of complaints activity. - Compiles, reports and analyzes statistical data to evaluate effectiveness of program for Workforce Diversity and measurable representation. Determines trends and identifies problem areas of recruitment. Monitors and compiles statistical data for Six Steps to Diversity/Affirmative Employment Program (AEP) from field activities submission to headquarters/major claimant. - Establishes facts, analyzes and evaluates complaints; mediates and negotiates informal adjustments with management officials, complainants, DoD Investigators and attorneys when possible. - Consults with cognizant line officials to develop resolutions for discrimination complaints and prepares final recommendations of acceptance/dismissal of EEO complaints at Headquarters level. - Assists in developing, implementing and administering EEO complaints procedure processing. - Conducts EEO training for Navy Exchange System associates, as requested. Provides input for Diversity and other EEO programs. - Carries out policy of courtesy and service. - Works under the general supervision of a designated supervisor who sets overall program objectives and resources. Supervisor is available and collaborates in developing deadlines and approaches to unusual or particularly sensitive programs and/or case problems. Work is planned and carried out independently. Incumbent selects the most appropriate techniques and methods to accomplish work and advises supervisor when unexpected problems or controversial issues arise; proposes approach for resolving them. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE: Three years of experience in administrative, investigative, technical or other responsible work that demonstrated possession of the following: skill in written and oral expression; skill in investigating and analyzing problems; skill to read, understand, interpret and explain technical material such as written regulations, laws or court decisions; skill in working effectively with others, regardless of their socioeconomic background. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Three years of progressively responsible experience including work of an analytical, interpretative and judgmental nature. The experience must have demonstrated possession of: knowledge of the principles, practice, laws, regulations and methods of Federal EEO; knowledge of personnel policies and practices; skill in analyzing organizational policies and practices to identify barriers to EEO and to propose solutions to EEO problems; and knowledge of the particular employment problems faced by women and minorities, veterans, the disabled, workers over 40 years of age or other relevant classes of persons. Job: EEO