Overview
Are you upbeat, energetic, and passionate about the hospitality industry? Do you enjoy helping to transform the lives of others by listening, learning, and sharing your knowledge? If so, joining Culinary Institute of Virginia's team of staff and faculty may be the opportunity you've been preparing for all along!Culinary Institute of Virginia (CIV), The College of Culinary Arts of ECPI University, offers degrees designed to help prepare graduates to become responsible, respected, and valuable members of the hospitality workforce. Programs offered, including Culinary Arts, Baking and Pastry Arts, Culinary Nutrition, and Food Service Management, reflect the dynamism and diversity of the food service industry.
Our Admissions team continues to expand to support our prospective students. If you have prior experience in recruitment, marketing, client services or sales consulting and consider some of your strengths to be in your communication, relationship-building, follow- through, accountability, change management and teamwork competencies, you are encouraged to apply!
Our Admissions Representative opportunity will play a key role in bringing new students into our career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter, advisor and guide in the journeys of our prospective student learners.
Admissions Representatives assist qualified potential students through the admissions process in an efficient, professional and supportive manner. Admissions Representatives set appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding CIV programs in order to assist potential students in identifying the CIV program that will best meet their needs.
Responsibilities
Provide excellent customer service to potential students through consistent and effective outreach and follow-up.
Make outbound calls to prospective students who have expressed an interest in attending the University.
Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student's interests, qualifications, and career goals.
Represent the University both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
Attend all admissions department meetings and training sessions.
Accurately account for all inquiries and admissions activity associated with all inquiries; complete daily activity reports.
Ensure that all enrollment paperwork is completed accurately and in a timely manner.
Keep all required reports current and accurate, including information stored in the University systems.
Adhere to a strict code of ethics and comply with all CIV policies and procedures, State and Federal laws and accrediting body regulations.
Network and build strong relationships to generate personally developed referrals.
Work collaboratively with other departments to ensure student satisfaction.
Assist in the planning and implementation of on-campus events and programs for groups and individuals.
Qualifications
Education/Experience
Bachelor's degree preferred.
1-3 years of successful experience in sales, marketing, public relations, recruitment or other related field strongly preferred.
2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
Any equivalent combination of education and experience
Skills/Abilities
Passionate about helping others achieve their educational and career goals.
Excellent customer service skills; to include the ability to effectively follow up and follow through.
Effective oral and written communication skills.
Effective computer skills as well as familiarity with the professional use of social media.
Demonstrated ability to work effectively both independently as well as part of a team.
What does the Culinary Institute of Virginia have to offer?
A focus on students and academic excellence
Professional work environment
Talented and committed co-workers
An opportunity to make a difference while expanding your knowledge, skills and professional network
Competitive compensation & benefits plan
Culinary Institute of Virginia / ECPI University is proud to be an Equal Opportunity Employer.
Join our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/7916/admissions-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=-336114574)
Requisition ID 2022-7916
Employment Status Full Time
Posted Date 14 hours ago (5/9/2022 11:13 AM)
Job Family Sales
Company ECPI University
StateVirginia
CityNorfolk
CountryUnited States
