Product Manager, Technical - eSIM On Device Activation
T-Mobile is revolutionizing eSIM products every dang day and we need an experienced, driven Product Manager who can champion the adoption of new technologies, pave the way for eSIM devices, and instant cellular activations. You'll be surrounded with like-minded people who have a deep passion for taking risks with new technologies to benefit customers. Help steer the future of eSIM products at T-Mobile and be part of the Un-carrier movement of meeting the needs of our customer's connected lives.
Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Product Manager, Technical is the ultimate -jack-of-all-trades- demonstrating deep customer empathy, critical thinking, commercial, analytical, technical capability and knowledge, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.
Day to day activities or responsibilities include: conducting market research; writing features or user stories; determining specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed.
What you'll do in your role.
Vision, Strategy, and Analysis
Owns product end to end for products or features. This includes creating, managing, maintaining, and communicating product vision and roadmap including technical vision and capabilities.
Drives end user product research.
Partners with business and internal/external stakeholders to understand current customer experience, identifies areas of opportunity.
Customer Evangelist
Dedicates time to stakeholders actively meeting with them to build deeper empathy and understand their needs and priorities.
Actively looks for opportunities to delight or meet customer's unmet needs.
Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset.
Product Execution & Technical Delivery
Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for moderately complex products.
Owns and manages product backlog and priorities with our business and technology partners.
Collaborates with Architecture and Dev teams to ensure technical debt and long-term technical investment is factored into roadmap.
Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.
Generates and maintains dashboards and reports that track product health and success metrics, technical KPI's.
Communicates technical challenges to stakeholders and makes educated trade-off decisions based on those challenges.
Relationship & People, Professional Development
Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, customer groups or customer representatives, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering. Works with outside partners and other third parties.
Also responsible for other Duties/Projects as assigned by business management as needed.
The experience you'll bring.
The experience you'll bring.
Bachelor's degree in Computer Science, Engineering, IT or equivalent experience.
5+ years of relevant Product Management experience
Proven success in delivering products and services
Strong requirements elicitation with effective written skills including the ability to write concisely and clearly for different audiences.
Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data.
Experience with Agile backlog/project management tools.
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.
Experience in delivering large and complex business/technology initiatives.
Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
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Position details
Req ID: 192973BR
Department: Emerging Products
Travel Required: No
