At Cracker Barrel, our mission is Pleasing People. This is evident from the moment you walk through our doors, with the first smile that greets you, from the items in our retail store to the food on the table, we welcome you home!
Cracker Barrel is seeking a Catering Sales Manager, to join our Off-Premises team to help bring the goodness of Cracker Barrel outside of our restaurant doors to a special occasion nearest you! This partner must have a passion for the brand and desire to improve the catering and off-premises experience for guests and operators. They will embody our mission of -Pleasing People- by delivering excellence in everything they do. Through a strategic approach, this partner will be responsible in building and maintaining new business generated through direct sales efforts, events, networking, advertising, and social media.
Execute a marketing strategy and vision for Cracker Barrel Catering business to capture the maximum amount of revenue and meet/exceed catering sales goals within an assigned market.
Develop targeted sales plans monthly to achieve catering sales goals in coordination with leadership.
Ability to source and secure new business, grow existing business and maintain current client relationships procuring increased sales year-after-year through marketing tactics/activities, phone communication, personal visits, and community involvement.
Consistently maintain an active pipeline of prospects that is aligned with his/her target.
Answer customer inquiries in an accurate and timely manner.
Utilize Salesforce (CRM) to document all account activity and guest interactions.
Ability to analyze data and recognize areas of opportunity.
Ability to utilize ordering software for order entry and guest follow up.
Maintain up-to-date knowledge of our catering menu offerings, systems, products, and procedures.
Superior time management skills to ensure success managing field visits in conjunction with daily sales activities.
Attend weekly DM/RVP calls.
Eager to learn new things and is adaptable to change.
Support other sales team members - stepping in to assist in duties as appropriate.
Assist with selling and implementing catering promotions.
Building strong business relationships by consistently delivering a high level of service to both internal and external partners.
Always represent themselves with the highest level of integrity and professionalism.
Build strong business partnerships. In collaboration with District Manager, General Manager, and Off-Premises Team, work with stores on execution processes and procedures while reinforcing training materials to improve Off-Premise's execution.
Attend store meetings to present off-premises area results and updates.
Support Off-Premises training at the store level.
Must have valid driver's license and maintain passing MVR checks.
In-depth knowledge of restaurant operations and/or food and beverage sales.
Ability to work in a fast-paced environment and effectively meet all deadlines.
Ability to work a variety of shifts, including nights and weekends
Excellent team-building and motivational skills to be applied through leadership to build strong relationships with guests and staff.
Excellent social intelligence and interpersonal skills.
Excellent organizational skills and the ability to multi-task.
Proficiency in Microsoft Office and can quickly adapt to CRM and ordering software.
Some travel is required.
Experience and Education
NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our dcor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.
Street 2: 771 Louisville Rd
Street: US 129 & Louisville Rd
External Company Name: Cracker Barrel Old Country Store, Inc.
External Company URL: www.crackerbarrel.com
Store #: 494
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
