The Clinical Supervisor will direct, supervise and coordinate staff and activities at assigned clinics to ensure the delivery of quality patient service. This position ensures staff complies with all regulatory initiatives and policies and procedures and works with senior management to support effective clinic operations. This position will also provide support to clinic staff in the absence of the Clinic Administrator. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Location: This position will be based primarily out of our Fairlawn office but will also oversee multi-specialty offices in Streetsboro and Hudson.
Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Primary Responsibilities:
Supervises assigned personnel to ensure quality patient care, including forms and procedures as required
Monitors clinic workflow and schedule to ensure productivity standards are met
Administers clinic policies and procedures in a consistent and timely manner
Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff
Ensures that office space, supplies, assistance are provided and maintained appropriately for medical staff and patient care
Works with senior management to ensure operations and relations are effective
Attends required meetings and participates in committees as requested
Ensures personnel forms and/or records are kept updated and submitted to other departments in a timely manner
Ensures that offices for new and incoming physicians are ready and equipped
Coordinates staff work activities and serves as resource to medical management staff in various market(s)
Collects clinic performance and quality metrics and produces reports for management
Orders office and medical supplies and ensures sufficient quantities are maintained at all times. Assists the Clinic Administrator in budget preparation and adherence
Coordinates conference calls and assist with preparation for meetings for medical management staff in market
Performs all other related duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma or GED
Professional healthcare license or certification
2+ years of clinic operations or healthcare experience, including 1+ years of supervisory experience (Comparable leadership/internship experience may be substituted in lieu of supervisory experience)
Knowledge of organization policies and procedures and ability to apply principles to solve everyday problems in a variety of situations
Knowledge of fiscal management and human resource management techniques
Knowledge of office management techniques and practices
Working knowledge of Microsoft Office applications, including Excel
Computer literacy
Proven ability to exercise initiative, problem solving, decision-making
Proven ability to establish priorities and coordinate work activities
Proven skill in gathering, analyzing, and evaluating data
Proven skill in written and verbal communication
Proven good communication and customer service skills
This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
